With the ever-changing payment landscape, security is a top concern for hospitality operators. In an increasingly mobile culture there are more touchpoints than ever that need protection from data breaches.
Guestrooms account for the largest portion of a hotel's technology budget. Not surprisingly, most hotels are funneling those guestroom investments into adding bandwidth, but several other technologies are ranked as high priorities in 2013.
's annual Lodging Technology Study reveals the trends, challenges, and priorities of hoteliers across a range of topics, including budgets and business drivers, in-room tech priorities, property management and back-of-house, and front-of-house tech.
Labor is the lifeblood of the hospitality industry. In this special report, takes a look at the cutting-edge technologies that are shaping how restaurants and hotels can manage all aspects of labor, from scheduling to payroll and everything in between.
Mobility has become a necessity in hospitality. Both food service and lodging companies must address the demands of guests for increased mobile capabilities as well as the streamlining of operations that is possible with mobile technologies.
In this first-of-its-kind research report, reveals the results of a comprehensive survey of hotel and restaurant operators’ use of customer engagement technologies, including mobile, social, digital and location-based applications.
With reports piling up, lengthy wait times, inefficient labor costs, and food spoilage all translating to lost profits, restaurants need back office technologies in order to be successful. Operators are looking for systems to streamline the back-of-house.
In this annual study, reveals the latest technology trends that are having an impact in the food service industry. The report covers a comprehensive range of topics including: budgets and business drivers; technology integration into overall business strategy; POS; payment security and more.
HT's annual supplement covers the latest technologies for hotels and restaurants. New in 2012 are POS-integrated tablets, guest engagement solutions, cloud-based back office reporting, property management, and more.