There's unprecedented demand for innovative tools that allow customers to drive their own travel, lodging, and dining experiences, including self-service, contactless transactions, messaging apps, food delivery, mobile ordering & payments, and more.
Restaurant operators reveal their top priorities for point-of-sale software investments and implementations, while suppliers predict how the POS software landscape will evolve after a most unusual year.
In this year’s study, HT finds that restaurants remain cautious and will practice conservative technology spending. IT investments in 2020 will seek to deliver on strategic goals by powering up and streamlining the path to purchase and will put a hyper-focus on practical innovation, costs.
Many restaurants that seem to be hitting the right metrics are actually losing money and don’t know it. That’s because they’re not tracking some key data points: what their food costs should be versus what they actually are. Check out this infographic to learn how that plays out – and how to fix it.
Hospitality Technology’s 2020 Payment & Data Security Study, hotel and restaurant operators pull back the curtain on security investments, strategy and frustration points to provide a fuller picture of the state of security in hospitality.