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Quick Service Restaurant (QSR)

  • Starbucks Strengthens Mobile Payment Footprint

    In addition to the launch of the Starbucks for Android app, the company will also roll out mobile payment capabilities to 1,000 Safeway locations, extending its mobile payment reach to 9,000 stores.
  • Self-Service Tech Speeds Guest Orders for U.K-Based Motorway

    Welcome Back integrates self-service technologies from Radiant with front-of-house and back-of-house restaurant installations to increase speed and improve customer service.
  • Maximize Workforce Efficiency

    Employee productivity is at an all-time high as hospitality operators have been forced to do more with less over the past few years. Learn how Hyatt, Joe's Real BBQ and Wendy's of South Oregon are leveraging Web-based labor scheduling and communication tools to more effectively manage employees.
  • Dimensions of the Digital Divide

    Cornell studies reveals how consumer use (or don't use) technology when ordering food and booking hotels.
  • Do Daily Online Deals Really Influence Restaurant Guests?

    Technomic survey reveals that online daily deals not only attract new and infrequent customers to participating restaurants, but also promote word-of-mouth marketing.
  • 2011 Self-Service Technology Study

    How are self-service technologies impacting the foodservice and lodging industries in 2011? Annual study reveals the trends and emerging innovations that are helping to influence adoption and overall perception among operators and consumers. 
  • Long-Term PCI Compliance: 6 Tips

    While hospitality operators have made significant strides in PCI compliance over the last few years, long-term compliance still poses a major challenge for many. HT taps PCI experts and operators to identify how ongoing cardholder security can be achieved via education, vendor partnerships, monitoring best practices and more.
  • Merchants Beat Bankers in Senate Debit Card Vote

    Senate votes to let the Federal Reserve curb the fees that merchants pay financial institutions when a customer swipes a debit card.
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