Quick Service Restaurant (QSR)

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Quick Service Restaurant (QSR)

A collection of news, articles and other featured content about Quick Service Restaurant (QSR).

Church’s Chicken Promotes Felicia White to VP

Now the ice President of Global Operations Training and Development, White has tapped tech to create a uniform Church's Chicken training program.

Susan Carroll-Boser, VP of IT, and Michael Guinan, VP of Ops, talk about the QSR’s “biggest leap technologically” since launching its app and how it will all come together with AI and machine learning in the next gen drive-thru.

Looking at adding a drive-thru or a second drive-thru? Follow these four best practices followed by leading brands.

Erin Levzow is joining  Del Taco Restaurants, Inc. in the new position of Vice President Marketing Technology.

Solution offers convenience, health safety, and payment security.

After digitizing food safety with Squadle, this franchise says it is cooking less more often, therefore serving higher quality food and minimizing waste.

Craver Nation uses White Castle App to provide members with personalized discounts and offers.

Houndify voice AI platform to power Mastercard’s drive-thru voice ordering feature for QSRs. Dunkin' and White Castle will pilot the solution in Q4.

Beginning September 28, guests will have access to GPS-enabled curbside pickup on the mobile app.

Felipe Athayde is leaving Popeyes later this month to lead Regis Corp.

The new designs emphasize drive-thru, will provide multiple ordering and delivery modes and highlight a physical footprint 60% smaller than a traditional Burger King restaurant location.

Focus Brands, parent company of Auntie Anne’s, Carvel, Cinnabon, Jamba, McAlister’s Deli, Moe’s Southwest Grill and Schlotzsky’s, announced several leadership promotions and hires. Focus Brands has organized its brands into categories.

Mastercard’s AI powered drive-thru platform using Rekor’s vehicle recognition technology will begin on-location pilots at White Castle locations in October and will roll out with other QSRs later in the year.

Originally founded as Church’s Fried Chicken To Go, Church’s Chicken’s launches new Go Box.

Restaurant Next will be a two-day immersive event taking place at HospitalityTech.com on October 12 & 13, featuring unique virtual restaurant environments and next-gen tech solutions.

Restaurant has also created SmartSpace, a safety and security concept.

Second drive-thru lane will be dedicated to pickup orders, and curbside pickup will be available.

The Italian food QSR noted a 65% increase in drive-thru sales, 410% increase in online ordering and 200% increase in delivery orders.

Contactless options combined with new menu items lure in new customers. Plus, DD Perks active loyalty enrollment increased nearly 110% year-over-year in Q2.

Top Women in Restaurant Technology Innovator award winner Catherine Tabor interviews Jeff Hingher, formerly with O’Charley’s, about best digital practices, restaurant of the future and more.

RestaurantNEXT will be a two-day immersive event taking place at HospitalityTech.com on October 12 & 13, featuring unique virtual restaurant environments and next-gen tech solutions.

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