Felicia White, Senior Director of Training and Development at Church's Chicken, led the most successful LTO rollout in years, resulting in double-digit increases in sales and transactions. Plus she helped Church's achieve a 90% increase in training completions at the unit level.
Susan Carroll-Boser, VP of IT, and Michael Guinan, VP of Ops, talk about the QSR’s “biggest leap technologically” since launching its app and how it will all come together with AI and machine learning in the next gen drive-thru.
After digitizing food safety with Squadle, this franchise says it is cooking less more often, therefore serving higher quality food and minimizing waste.
Restaurants' back-of-house operations are stepping into the spotlight as innovative solutions are adopted to streamline menus, contactless transactions and more.
The new designs emphasize drive-thru, will provide multiple ordering and delivery modes and highlight a physical footprint 60% smaller than a traditional Burger King restaurant location.
Focus Brands, parent company of Auntie Anne’s, Carvel, Cinnabon, Jamba, McAlister’s Deli, Moe’s Southwest Grill and Schlotzsky’s, announced several leadership promotions and hires.
Focus Brands has organized its brands into categories.
Mastercard’s AI powered drive-thru platform using Rekor’s vehicle recognition technology will begin on-location pilots at White Castle locations in October and will roll out with other QSRs later in the year.
Join HT's editor-in-chief, Robert Firpo-Cappiello, and his guest, Chris Norton, Vice President, Consulting Services, at Revenue Management Solutions, as they discuss the curbside and drive-thru customer journey and opportunities for personalization and up-selling.
Restaurant Next will be a two-day immersive event taking place at HospitalityTech.com on October 12 & 13, featuring unique virtual restaurant environments and next-gen tech solutions.
Contactless options combined with new menu items lure in new customers. Plus, DD Perks active loyalty enrollment increased nearly 110% year-over-year in Q2.
Top Women in Restaurant Technology Innovator award winner Catherine Tabor interviews Jeff Hingher, formerly with O’Charley’s, about best digital practices, restaurant of the future and more.
RestaurantNEXT will be a two-day immersive event taking place at HospitalityTech.com on October 12 & 13, featuring unique virtual restaurant environments and next-gen tech solutions.
