Restaurant operators reveal their top priorities for point-of-sale software investments and implementations, while suppliers predict how the POS software landscape will evolve after a most unusual year.
New store design modernizes guest experience and enhances operational efficiencies. It features third-party delivery pick-up stations, double drive-thru lanes dedicated to mobile orders or delivery driver pickups and dedicated parking lot areas for those who want to park, eat and go.
COVID-19 response dominated the headlines. Restaurant operators are rolling out solutions at warp speed; the most read stories included case studies on how restaurants were pivoting, communicating with customers where they are, the path forward and of course new tech solutions designed for the times.
The re-imagined El Pollo Loco restaurants have been inspired by the changing habits of consumers to enjoy a more digital-forward and contactless off-premise experience that was sped up by the COVID-19 pandemic.
Sonic sent messages to its loyalty members with images of specific products; when clicked on, guests were taken to that product’s page in the SONIC App where they could add it to their cart, purchase it, and then pick it up at a local SONIC location.
Express features an average footprint of 960 square feet and comes complete with a drive-thru and walk-up windows for ordering and picking up; there are no indoor dining rooms.
