Quick Service Restaurant (QSR)

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Quick Service Restaurant (QSR)

A collection of news, articles and other featured content about Quick Service Restaurant (QSR).

Mobile Ordering, Third-Party Delivery Integration Top Wendy’s To-Do List

QSR is working to integrate orders from DoorDash into its POS.

Yum! Brands Announces CEO Succession Plan

CEO Greg Creed will retire at the end of 2019 and will be succeeded by President and Chief Operating Officer David Gibbs effective January 1, 2020.

Andrew Robinson will join CKE Restaurant Holdings, Inc., parent company of Carl’s Jr. and Hardee’s, as Chief Human Resource Officer. Robinson will report to Ned Lyerly, CEO. Robinson joins CKE from Starr Restaurants, a James Beard award-winning collection of boutique restaurants.

Good Times is experiencing an average 6% increase in spend per order and as much as a 23% increase on some days.

Coinciding with the 15th anniversary of movie Harold & Kumar Go To White Castle, White Castle and Uber Eats will be giving away up to 1 million Original Sliders

Customizable salads and more now available 24/7 from Sally the Robot.

Retail Innovator Mark King as Taco Bell Division CEO; Artie Starrs Promoted to Pizza Hut Division CEO.

Taco Bell and T-Mobile created their first co-branded T-MoBell stores to bring the ultimate experience –  smartphones + tacos .

Industry and IT veteran to lead technology development for the Tampa-based drive-thru burger franchise.

Laird Management Controller shares how the Burger King franchisee worked to replace manual, tedious practices with a scalable financial management system.

Good Times restaurant now uses Valyant AI for all drive-thru orders.

The QSR’s self-order kiosks by Elo provide customers with an interactive digital experience.

Powered by technologies offered through Capgemini's Agile Store solution, Cafe Tech Support provides franchisees with technology assistance seven days a week, a single point of contact to call, and a dedicated website to submit and track issues.

Mastercard and Zivelo leverage Artificial Intelligence to revamp the drive-in and drive-through ordering and dynamic menu experience. It will be on display at NRA.

The Saxton Group uses QSR Automations’ enterprise-level reporting capabilities to drive improvements.

Industry veteran was the CMO of P.F. Chang’s.

Malware was installed on the POS at locations in 20 states.

Integrated restaurant technology platform allows popular fast-casual Mediterranean restaurant to uplevel customer experience and streamline operations

PWD Acquisition also owns and operates the quick-service Asian restaurant concepts Pick Up Stix, Leeann Chin and Mandarin Express.

Industry vet served as chief brand and strategy officer at California Pizza Kitchen.

700 U.S. locations have menu boards that are powered by Dynamic Yield's machine learning technology.

Implementing a cloud-based solution allowed Laughing Planet to better accommodate their customers’ requests and track all information in the cloud for better reporting.

His goals include providing numerous avenues for guests to interact with the brand.

Third-party delivery is growing and accounts for 4% of Fazoli's total sales.

Di Donato previously led the real estate for Starbucks Coffee Canada Inc.

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