Quick Service Restaurant (QSR)

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Quick Service Restaurant (QSR)

A collection of news, articles and other featured content about Quick Service Restaurant (QSR).

Three Tips to Reduce Employee Turnover

While at times it may feel like you have little insight into your employee’s career decisions, you have more influence than you may think.

Fazoli’s Online Orders Skyrocket 295%

Italian QSR recaps 2020, its “most successful year in brand history” as it plans to roll out its virtual wing brand systemwide.

Carl's Jr. and Hardee's to use PAR Technology’s Brink POS Software and PAR EverServ 600 Terminals

The new digital-first visual branding signals the QSR's "evolution in food quality, sustainability and digital."

The 2 locations remain open and have reported 145 cases to date.

Mobile pickup lane will debut in Knoxville, Tenn., this spring.

New store design modernizes guest experience and enhances operational efficiencies. It features third-party delivery pick-up stations, double drive-thru lanes dedicated to mobile orders or delivery driver pickups and dedicated parking lot areas for those who want to park, eat and go.

COVID-19 response dominated the headlines. Restaurant operators are rolling out solutions at warp speed; the most read stories included case studies on how restaurants were pivoting, communicating with customers where they are, the path forward and of course new tech solutions designed for the times.  

New hires include chief brand officers and new VPs of marketing for Carvel, Cinnabon, Auntie Anne's and McAlister's Deli.

CMX assists long-time customer A&W Food Services of Canada in rapid transition to new COVID-19-related operating procedures.

Kat Cole joined the company in 2010.

Restaurant franchise debuts Tray’s DineSafe contactless system.

The re-imagined El Pollo Loco restaurants have been inspired by the changing habits of consumers to enjoy a more digital-forward and contactless off-premise experience that was sped up by the COVID-19 pandemic.

KFC teams up with Lifetime to debut its first Lifetime Original Mini-Movie, A Recipe For Seduction. Movie is cross-marketed with Uber Eats.

Sonic sent messages to its loyalty members with images of specific products; when clicked on, guests were taken to that product’s page in the SONIC App where they could add it to their cart, purchase it, and then pick it up at a local SONIC location.

QSR Italian chain sees 42% enrollment since launch.

Restaurant Performance Improvements Realized Using Remote Measurement and Coaching Platform.

Prominent franchise streamlines compliance with digital checklists and food safety procedures across Massachusetts based multi-unit restaurant chain.

Express features an average footprint of 960 square feet and comes complete with a drive-thru and walk-up windows for ordering and picking up; there are no indoor dining rooms.

Locals can order BurgerFi through third-party delivery partners including DoorDash, Uber Eats, Grubhub, and Postmates. 

In the US, McDonald's comp sales were positive for Q3, but in international markets where there's limited operations, comp sales were negative.

Digital, Delivery and Drive-Thru are contributing to the global QSR’s recovery.

Taco Bell, KFC, Pizza Hut and Habit Grill boost the bottom line with impressive digital sales & off-premise growth.

Having a digital presence alone is not enough. There's a secret ingredient to optimizing digital channels.

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