Operations

How Restaurants Can Optimize Technology to Boost Employee Retention in a Competitive Labor Market
By implementing omni-channel POS systems, contactless payment options and back-of-house management solutions, restaurant operators can cultivate an engaging, supportive and fulfilling work environment for their staff.
RoomRaccoon Announces Integration with Nuki to Enhance Hotel Check-ins
The two-way integration will fast-track the guest check-in process and save hotel staff valuable time.

Operations
Knowcross Announces Launch of Facilities Management App for Commercial Office Space, Vacation Rentals, and Timeshares
Innovative KNOW Tenant app delivers real-time scheduling, tracking, notifications and reporting to enhance responsiveness, increase efficiency and reduce costs.
Back-of-House / Back-Office
More Than Half of Hotel Industry's Top 2019 Hotel Management Companies Use M3
M3’s client share includes three of the top 10 and seven of the top 20 hotel management companies.
Restaurants
Toast Acquires StratEx to Simplify HR for Restaurants
HRIS platform built specifically for restaurants will streamline payroll, HR and employee management for the restaurant industry.
Back-of-House / Back-Office
Mary’s Pizza Shack Improves Inventory, Labor Management
CrunchTime! helps family-owned pizza chain to compare actual vs. theoretical food costs to better understand where wasteful spending is coming from so it can be eliminated to increase profitability.
Operations
Miller’s Ale House Deployment of CrunchTime! Earns Platform a SDCE 100 Award
CrunchTime! named to Supply & Demand Chain Executive’s SDCE 100 Top Supply Chain Projects
HITEC
Heard on the Show Floor: HITEC 2019
HT passes along some words of wisdom from our conversations with technology vendors.
Back-of-House / Back-Office
Hotel Accounting: Three Trends on the Horizon
Learn how customized technology solutions, automated imaging and the millennial employee will help hotels improve their bottom line.
Back-of-House / Back-Office
ProfitSword, WVC RubixCloud Partnership Provides Hotels with Comprehensive Accounting Platform
In-depth integration provides both single properties and entire hotel portfolios with ability to ensure full data integrity between accounting and business intelligence systems.
Guestroom / In-room
HITEC 2019 NEWS: Verdant Brings NEW ZX Thermostat to HITEC
Energy-saving thermostat is easy to install, easy to use and delivers concrete energy savings.
Operations
Five Keys to Transforming Hotel Operations in H219
Mobile phones, millennial staff members and the concierge are three of five often untapped areas where hotels can improve in how they reach guests and drive revenue.
Operations
BC Lynd Hospitality Implements Quore at Its Harlingen Convention Center
After successfully raising the customer-service and departmental-service scores at six of its properties, BC Lynd felt Quore would be ideal for the 44,000 square feet of meeting, event space at convention center.
Restaurants
WaveSoft Introduces Kitchen Display System on iPad
iPad app eliminates inaccurate handwritten tickets and kitchen printers.

A collection of news, articles and other featured content about Operations.