A collection of news, articles and other featured content about Operations.
Tech spending increases as hotels eye data and digital to empower guests.
Operators and consumers alike will get savvier, utilize technology in new ways.
As cities overhaul mass transit systems to offer residents targeted, proximity-based notifications, hotels could improve the guest experience with similar technologies.
Discover why chatbots could be the solution for unique challenges in hospitality.
California’s Soboba Casino plans to implement the InfoGenesis® POS and Visual One® PMS solutions from Agilysys, Inc. when its new replacement casino and resort open this year.
Upgrade will offer improvements to guest and staff facing features including dining and service requests and work order escalations.
Big Data, IoT and and AI will help hospitality create a more personalized guest experience while streamlining operations for employees.
They're aiming to improve hotel operations around guest requests.
The Okla. casino chain aims to elevate the guest experience across its newest hotel property and improve operations from check-in to check-out.
Technology will soon enable restaurants not only to operate more efficiently but to also offer a seamless, personalized dining experience to customers.
Restaurant execs and key members from Restaurant365 and HT, identify integration and reporting as key to building effective, efficient restaurant accounting systems.
Hotels, restaurants and cruise lines are all rapidly changing the way they engage with and meet the needs of digital consumers.
The integrated lodging management platform helps hotels worldwide improve brand awareness and customer satisfaction.
Prior siloed communication through radios, emails and phone calls challenged accountability and alignment.
Hospitality must elevate its geeks to a higher level of corporate influence to drive business in a technology-driven era.
Infographic shows four ways above property systems help to ease integration woes.
Wow Bao first restaurant chain to implement Eatsa technology to automate dining experience.
PVNG's financials conform to the hotel industry uniform system of accounts.
Integration enables customers to combine data from Toast's POS with SynergySuite's restaurant management software.
PAR Technology’s SureCheck Food Safety and Task Management System will monitor the resort's food operations.
From using technology to enhance the guest experience to monitoring reputation management and branding online, hotel managers play a central role in running a successful hotel.
Tafer Hotels & Resorts and the Villa Group were searching for better ways to connect hotel departments, staff and integrate the resorts.
Fast-casual restaurant chain expands to a second location with an Audio-Video formula anchored by ELAN with SpeakerCraft and Sunfire audio.
Hotel to adopt Amadeus' central reservation system, property management system as well as its payment solutions.