Operations

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Operations

A collection of news, articles and other featured content about Operations.

PM Hotel Group’s Data Management Platform Provides Personnel with Real-Time Financial Performance

The business intelligence platform integrates with the PMS, POS, accounting, labor management and online purchasing systems.

David Wetzel Becomes Farmer Boys’ New SVP of Operations

Wetzel will provide strategic oversight and direction for restaurant operations.

New POS combines a terminal with tablet touchscreen applications, offers rich configuration options and strong reporting/analysis features.

Hospitality accounting solution to offer electronic payables solution.

Goudie was most recently at Amadeus, where she spent the last 20 years in leadership positions spanning global learning, project management, research and development and operations.

Store managers can easily use ServiceChannel’s mobile app or website to request emergency repairs.

Enrique Calderón, Grupo Posadas’ COO discusses how operational data and guest satisfaction scores drive decision-making across more than 180 of the group’s hotels.

Sloan Dean III is announced as Remington Hotels’ CEO in order to drive its next stage of growth.

Over 1200 Buffalo Wild Wings locations use CMX's ActivityStudio to drive quality and operational excellence.

Deer Path Inn Exterior

Two Charlestowne Hotels executives detail their latest technology programs and goals for 2019, and talk about next projects entering the New Year.

Andreas Hafellner has plans to add AI, big data, business intelligence and localization via Bluetooth and WiFi to the next generation of modules.

hidden ridge resort

The independent resort chain taps Maestro PMS to help deliver a high touch guest experience, with all properties on one database for simplified sales.

In this exclusive interview, Jessie Burgess shares how the economy brand giant has begun to overhaul back-office operations across 1400+ locations to become more agile.

Transition from to PVNG cloud-based financial processes supports greater productivity with flexible reporting and remote operations.

From coordinating with third-party reservation services, to having quick-access to user profiles and aligning a guest’s social media channels with the devices in their room, hotel IT need clear network visibility between a bevy of stakeholders to deliver the experiences travelers value most.

When hotels run more efficiently, resources naturally become available that will enable them to focus on more creative ways to make the guest experience better.

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