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Operations

A collection of news, articles and other featured content about Operations.

Strand Hospitality Services Ditches Time Intensive Manual Accounting Solution

M3 software reduced time spent on financial reporting by four days, saved the company thousands of dollars, and freed up office space previously used to store its invoice filing system.

Partnership will empower hotels to digitize housekeeping assignments, maintenance service requests, preventive maintenance inspections, housekeeping supply orders, lost and found, task management, internal staff communication and much more.

Cloud computing allows hotel to toggle between its two properties, instantly upload separate general ledger entries, and creates ownership reports directly in Excel.

Instead of using AI to replace employees, hotels should look to AI to improve the BOH staff experience which will lead to improved interactions with guests, lower turnover, and higher profitability.

Prior to implementing ALICE, the hotel relied heavily on radios, had language communication problems among staff members, and relied on pen and paper to keep track of guest requests.

Knowcross platform integrates with resort's PMS to help staff achieve better levels of service.

A well-orchestrated and data-backed personalization strategy can help hotels maximize operational efficiencies while delivering impactful customer interactions.

A cloud-based system opens up a range of accounting functions to the entire finance team to foster greater collaboration, increased accuracy, and faster insights.

Newly updated dashboard adds mobile-responsive, multi-device functionality and streamlined features to provide more precise control for property owners.

Resort will use the entire Knowcross platform to automate back-of-house operations and boost guest experience, maximize profitability.  

Hotels and restaurants have the capability to transform data into knowledge that can better inform their business decisions and streamline their business processes.

Platform built on Salesforce improves effectiveness and efficiency of operations, enables growth.

HRI adds PVNG to Execuvue Business Intelligence and Targetvue Budgeting and Forecasting Systems for integrated financial analysis and decision making.

Innovative KNOW Tenant app delivers real-time scheduling, tracking, notifications and reporting to enhance responsiveness, increase efficiency and reduce costs.

M3’s client share includes three of the top 10 and seven of the top 20 hotel management companies.

HRIS platform built specifically for restaurants will streamline payroll, HR and employee management for the restaurant industry.

CrunchTime! helps family-owned pizza chain to compare actual vs. theoretical food costs to better understand where wasteful spending is coming from so it can be eliminated to increase profitability.

HT passes along some words of wisdom from our conversations with technology vendors.

Mobile phones, millennial staff members and the concierge are three of five often untapped areas where hotels can improve in how they reach guests and drive revenue.

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