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  • 3/4/2025

    Shiji Unveils New Brand Identity – A Unified Future

    Shiji products under rebrand 2025

    Shiji, a global provider of hospitality technology solutions, announced a complete company rebrand, uniting its suite of products under a cohesive brand structure. With this transformation, Shiji introduces a new identity that simplifies its portfolio and highlights its commitment to being a 24/7 partner to the hospitality industry.

    Over the past 25 years, Shiji has evolved from an IT service company into a global technology powerhouse, offering solutions across property management, point-of-sale, reputation management, distribution, payments, and guest engagement. The company’s expansion, which included several strategic acquisitions, brought best-in-class solutions under the Shiji umbrella. However, this rapid growth also created complexity across its brand and product landscape.

    “Now that our acquisitions have been fully integrated, it’s time to take the next step—presenting a unified platform of solutions under one cohesive brand system,” said Kevin King, CEO at Shiji International. “Our new brand structure makes it easier for hoteliers to navigate our offerings while reinforcing our core mission: to deliver world-class technology that operates as seamlessly as the hospitality industry itself—day and night.”

    Shiji’s rebrand is built around the concept of “Day and Night”, a tribute to the hospitality industry’s continuous operation. This branding reinforces Shiji’s role as a technology partner that is always on, ensuring mission-critical hotel operations run without interruption.

    Introducing Shiji’s newly branded solutions

    To enhance clarity and consistency across its platform, Shiji has introduced new branding for its core solutions:

    • Daylight PMS: A fully cloud-based property management system designed for luxury and full-service hotels, featuring Single Guest Profiles and advanced security.
    • Infrasys POS: A cloud-based, offline-capable point-of-sale system, trusted by hotels, resorts, and high-traffic venues worldwide.
    • Reviewpro Reputation: A leading reputation management tool that aggregates guest feedback and enables data-driven service improvements.
    • Horizon Distribution: A dynamic distribution platform that enhances access to key global markets, including China.
    • Iceportal Content: A centralized content distribution system for images, text, and attributes across hospitality channels.
    • Meridian Experiences: A solution for managing and monetizing ancillary services, such as spa, and event bookings.
    • Astral Payments: A secure, tokenized payment platform that streamlines transactions across all guest touchpoints.
    • Stellaris Digital: Encompassing Digital Stay, Digital Dine, Digital Payby, and omnichannel communication tools that enhance guest experiences.
    • Twilight Data + AI: A data lake environment providing deep insights and AI-powered decision-making for hotels. 

    “Each of our solutions has been designed with integration and efficiency in mind,” said Kevin King. “With this rebrand, we are making it clearer than ever how our solutions work together to support hoteliers in delivering exceptional guest experiences.”

    A unified, future-ready hospitality platform

    In addition to renaming and streamlining its products, Shiji has introduced a new visual and conceptual model—the ‘day-night product cycle’—which illustrates how its interconnected solutions support the entire guest journey, mirroring the industry’s non-stop nature.

    Shiji’s commitment to innovation and service remains steadfast. With operations in nearly every major hospitality market, the company offers localized expertise and support, ensuring seamless operations for hoteliers worldwide.

    “This rebrand is more than just a new look—it’s a statement of our dedication to serving the hospitality industry at the highest level,” added King. “Shiji is here for hoteliers, day and night, providing the technology and support they need to succeed.”

  • 8/27/2024

    Shift4 Invests in German POS Company, Closes Deal on Revel Systems

    digital handshake

    Shift4 has acquired a majority stake in Vectron Systems AG, a European suppliers of point-of-sale (POS) systems to the restaurant and hospitality verticals. 

    Based in Germany, Vectron has 65,000 POS locations across Europe, representing. Shift4 is expected to acquire additional ownership of Vectron through a public tender offer that is expected to conclude within the next month, with a de-listing and formal integration process to occur shortly thereafter.

    The acquisition is expected to provide Shift4 with an expansive customer footprint across Europe as well as a distribution network of ~300 POS resellers. As a result of the acquisition, Shift4 believes it will be able to add its integrated payment services to current Vectron customers and products, while also empowering the sales force with a compelling all-in-one POS and payments solution unrivaled in Europe.

    “Shift4 was at the forefront of the convergence between software and payments in the restaurant and hospitality verticals in the US. We see an incredible amount of demand for a similar all-in-one solution across Europe,” states Shift4 CEO Jared Isaacman. “With our integrated payments and SkyTab offering, we believe we have the best solution at the right price point. Vectron will provide valuable local expertise, infrastructure, and the distribution necessary to meet the demand. This acquisition is right out of the Shift4 playbook – enabling us to unlock synergies, expand our distribution, and monetize payments for a large existing install base.”

     

    Completes Revel Systems Acquistion

    In addition to the acquisition of Vectron, Shift4 has also completed its previously announced acquisition of Revel Systems. Revel has over 18,000 merchant locations across the United States and internationally which Shift4 estimates represents a $17B+ payment opportunity. Revel also has a direct sales and dealer distribution network which Shift4 believes can be leveraged to accelerate SkyTab distribution both domestically and abroad. 

  • 8/27/2024

    Shift4 Strikes Deal to Buy Givex

    handshake partnership

    Shift4 has signed a definitive arrangement agreement to acquire Givex Corp., a global provider of gift cards, loyalty programs and point-of-sale solutions. 

    The Arrangement Agreement is subject to customary closing conditions and the transaction is expected to be completed in the fourth quarter of this year. 

    With across more than 100 countries, Givex serves a wide range of businesses in various industries, including 7-Eleven, Wendy’s, Best Western, Texas Roadhouse. 

    The company offers robust gift card and e-gift solutions as well as customizable loyalty programs, and a point-of-sale (POS) system for various business types, among other value-added services.

     “Givex has a considerable footprint around the world which will dramatically increase Shift4’s overall customer base,” states Shift4 President Taylor Lauber. “At the same time, their gift card and loyalty solutions are second to none and will add significant value for our current customers, creating stickier relationships andh 130,000+ active locations enhancing our overall value proposition. Similar to other deals we have recently completed, this acquisition aligns perfectly with how we like to deploy capital – adding blue-chip merchants at a low customer acquisition cost while delivering additional benefits to our customer base.” 

    “The Givex team looks forward to joining the Shift4 family and bring our enterprise gift card capabilities and loyalty programs to hundreds of thousands of new customers,” says Don Gray, CEO of Givex. “By combining Shift4’s end-to-end payment solution with our value-added engagement services, we can deliver an unparalleled package to both of our customer bases.”  

  • 3/4/2025

    Jason's Deli Enhances Customer Experience with Cartwheel's Unified Delivery Management Platform

    Jasons Deli

    Jason's Deli has partnered with Cartwheel, an enterprise delivery management platform, to optimize its delivery operations across all channels. The technology has been rolled out across 242 Jason’s Deli corporate and franchise locations nationwide.

    Jason's Deli's implementation of Cartwheel technology has transformed their delivery management from a manual process to a fully automated system, customized to meet their unique operational needs. In late 2024, Jason’s Deli joined Cartwheel-partner Olo, a leading restaurant technology provider, to enhance both its individual and catering online ordering and delivery capabilities across all channels— in-house, hybrid and third-party. 

    “This partnership with Cartwheel represents our commitment to operational excellence and the customer experience,” said Amy Schuster, Vice President of IT at Jason's Deli. “By implementing Cartwheel's unified delivery management platform, we've streamlined our operations, reduced the load on team members, and enhanced our ability to ensure the best, most efficient customer service across all ordering channels.”

    The partnership has already yielded significant operational improvements across Jason's Deli's delivery operations. The chain's in-house drivers use the Cartwheel Driver App to ensure consistent service quality while providing customers with their preferred real-time order tracking. The average driver’s rating is above 4.7, and recent industry research indicates that 90% of customers are more likely to order from restaurants offering delivery tracking updates.

    Cartwheel's AI-powered auto-dispatch system further optimizes delivery routing and reduces delivery times, particularly benefiting the restaurant’s thriving catering business. Since integrating Cartwheel, Jason’s Deli has seen an increase in on-time deliveries, resulting in a boost in repeat orders, and a reduction in customer calls thanks to real-time tracking.

    “Jason's Deli exemplifies the future of efficient, customer-centric restaurant operations,” says Alex Vasilkin, CEO of Cartwheel. “By leveraging our hybrid approach and AI-powered dispatch capabilities, Jason’s Deli is setting new standards for delivery excellence in the industry.

    With native integrations to leading partner platforms including Olo, Toast and ezCater, Cartwheel manages Hybrid Delivery, 3rd-party partnerships with national and 50+ local DSPs, and catering delivery, helping brands increase repeat orders. For more information, visit www.trycartwheel.com.

  • 3/4/2025

    Hospitable Announces Major Upgrades to Financial Tools, Including QuickBooks Integration and New CPA

    hospitable logo
    Vacation rental management platform Hospitable is making financial management easier for property managers with major upgrades to its accounting tools, including expert-backed compliance, flexible revenue recognition, and automated bookkeeping. 
     
    A key feature of this update is Hospitable’s new QuickBooks integration, which eliminates manual data entry and reduces errors. Revenue and expense data from Owner Statements now sync automatically into QuickBooks as soon as they’re published in Hospitable, keeping financial records up to date and accurate. Transactions are also automatically categorized within QuickBooks, streamlining bookkeeping for property managers and improving financial reporting. This integration is available as part of Hospitable’s Mogul plan, designed for professional property managers looking to scale efficiently.
     
    Hospitable is also launching an advanced revenue recognition tool, giving property managers full control over how and when income is recorded. Hosts can now choose to recognize revenue at check-in, check-out, or on a nightly basis — offering much-needed flexibility for businesses that handle upsold services or need to align revenue with tax and financial planning.
     
    To further strengthen its financial capabilities, Hospitable has also brought a Certified Public Accountant (CPA) onto its product team, ensuring its features meet top accounting standards. This addition brings expertise in financial reporting, compliance, and best practices, reinforcing Hospitable’s commitment to accuracy and automation in STR financial management.
     
    The updates come as Hospitable continues to gain industry recognition, recently being featured on G2’s Best Real Estate Software list — a ranking based on verified customer feedback and market impact.
     
    Pierre-Camille Hamana, CEO and Founder of Hospitable, said: “Our new features provide property managers with precise, real-time financial insights and the flexibility to adapt revenue recognition to their unique business models. Bringing a CPA into our team reinforces our commitment to building solutions that aren’t just powerful, but also financially sound and fully compliant.”
     
    Founded in 2016, Hospitable is a vacation rental software provider offering a suite of tools that empower hosts to automate the most time-consuming elements of hosting. Hosts use Hospitable to answer 90% of guest messages with AI-powered automated messaging, to automate their team notifications so they never miss a clean, and to avoid double bookings with a synchronized calendar across booking channels.
  • 3/4/2025

    HotelPORT® Partners with Daitrix to Launch ReputationAI for Hotels, Restaurants, and Spas

    HotelPORT logo and Datrix logo

    HotelPORT, (www.hotelport.co) a provider of hospitality technology solutions, is excited to announce its partnership with Daitrix to launch ReputationAI, a groundbreaking platform designed to transform how hotels, restaurants, and spas manage their online reputation. This innovative solution leverages cutting-edge artificial intelligence to provide businesses with actionable insights and tools to enhance guest satisfaction and operational excellence.

    ReputationAI is poised to disrupt the hospitality industry by offering a comprehensive suite of features that monitor and analyze customer feedback in real-time. This allows businesses to respond swiftly and effectively, ensuring that guest experiences are consistently elevated. By integrating advanced technology with a user-friendly interface, ReputationAI empowers businesses to maintain integrity and excellence in their operations.

    "At HotelPORT, we are committed to delivering solutions that benefit our partners by enhancing their service capabilities and driving growth," said Fred Bean, Founder & CEO of HotelPORT. "Our collaboration with Daitrix reflects our dedication to innovation and excellence, ensuring that our clients can meet the evolving needs of their guests with confidence and integrity."

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