Mobile Devices & Apps

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Mobile Devices & Apps

Innovation in Hotels Can Help Build Customer Loyalty

A smart hotelier must own the customer relationship at every stage.

Guests can use the tablets to order room service and spa treatments or reserve cabanas, golf and tennis times.

The Hotel ERP provider aims to enable restaurants to offer a great dining experience to their diners through FX Dine.

Additionally, guest spend for services such as room service are up.

Today’s always connected culture means both hotel guests and staff expect mobile capabilities that will improve their stay and work experience.

Mobile app allows hoteliers to securely access budget and revenue data.

Organizations can use Beekeeper APIs to merge their existing operational systems into the centralized Beekeeper hub that their employees use to communicate throughout the work day.

The agreement is representative of a growing trend among hotels to replace paper collateral.

Mobile app features in-app payment, coffee stamp card, the option to send other mobile app users a Pret Treat and a customizable menu based on dietary preferences.

James Beard House joins more than 800 restaurants across the country using the state-of-the-art mobile app service.

Silver Diner meets customers where they are and grows customer relationships through social media.

Revel Systems partners with Como to deliver an integrated customer engagement solution to deploy personalized customer loyalty solutions to scale businesses.

Casino hotel operators will be able to offer mobile check-in, check-out, key, and the ability to request hotel services.

In Hospitality Technology magazine’s August cover story, CIOs from top restaurant and hotel companies shared their secrets for success and leadership strategies. The technology leaders also revealed what technology they feel is having the biggest impact on their respective industries.

Program offers Revel Clients a built-in mobile bonus loyalty program, targeted marketing campaigns and ROI projections, referral programs and social media integration, proximity marketing, and menu items.

Hotels that offer secure high quality Wi-Fi and frictionless digital interaction will be more likely to attract and retain loyal guests.

Buttermilk Falls Inn leverages ALICE to improve employee communication and coordination of duties.

Malibu Beach Inn upgrades its staff communication and provides guests more ways to request service with ALICE.

The app will help hoteliers unleash the power of mobile to sell more and manage their hotels better, from the convenience of their smartphones.

Agilysys LMS 7.4 includes add-on functionality for SMS messaging, mobile pre-check-in and check-out, mobile housekeeping and more.

Hoteliers will be able to engage with guests by offering promotions and other notifications to guest mobile devices when in the room.

Guests will also be able to use WeChat to pay for onboard services.

Partnership greatly expands geographic reach of OpenKey’s technology, heightening the guest experience at 350 properties in more than 50 countries.

Employees are more loyal, passionate and productive leading to improved customer experiences.

Solution offers features such as task assignment rules to change priorities throughout the day, instant access to guest profiles and greater report customization.

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