Loyalty

Seventy percent of hotel guests report a positive experience with personalization, therefore hotels should collect and leverage data to provide a more personalized experience before, during and after stays.

Ninety-one percent of operators agree that compatible technology is crucial for the success of their business.

Companies integrate hotel app with secure mobile technology to deliver convenience and greater guest loyalty.

Casino averages 55 new e-mails per day from just one of its campaigns.

Guests want tools and technologies in place that will remove friction and deliver value.

From surfing lessons to $300,000 ski packages, travel companies are finding new ways to personalize the guest journey with unique experiences.

The next generation to make its mark on the restaurant industry requires new marketing strategies.