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A collection of news, articles and other featured content about Loyalty.

5 Steps for Hotels to Drive Direct Bookings - Part 2/2

In the second installment of this two-part series, hotel executives from brands such as Red Roof, G6 Hospitality, Choice Hotels, Jupiter Hotel and MEININGER Hotels discuss three more steps for improving direct booking.

​​​​​​​6 Ways the Travel Industry Has Changed

After his first 12 months on the job, Avvio CCO reflects on the death of the travel agent, how tech is changing the industry, and the evolution of loyalty and the market.

Revamped mobile app to debut at the end of July 2019; Website and app to position brand as digital leader in hospitality space.

Springer-Miller Systems, Maestro, Megasys, and Visual One Integrate with Zingle.

During the past two years, software has expanded to include options such as table management, online ordering, third-party delivery support and more.

Demands of takeout and delivery present challenges and yield solutions for restaurants to leverage the benefits of omni-channel digital strategies

Follow these four steps to create an engaging, future-proof loyalty program.

The leading association for the consumer goods industry, a sister brand to Hospitality Technology, will now leverage first-party location data to illustrate trends at 30+ key retailers  

Find out why lower value guests prefer points + cash loyalty programs while high value guests want personalized, curated offers.

Sabre Corporation announced its alliance with Cheetah Digital, an independent, enterprise cross-channel marketing technology company.

Sparkfly streamlined the flow of data between systems, empowered marketing and significantly reduced existing hands-on support required.

5-point turnaround plan includes stabilizing dine-in experience and expanding off-premise, which grew 20% in Q1.

MOD Pizza VP on how the fast-growing concept focuses on scaling an intelligent infrastructure

Maestro’s integrated guest survey and loyalty modules promote guest recognition and memorable personalized experiences.

Stands enhance self-ordering, check-in, endless aisle, price verification and loyalty programs.

Hilton's loyalty program has been seeing remarkable growth, giving executives confidence that they'll continue to resonate with guests.

Loyalty members represented 41% of all room bookings during Q1 2019.

Wyndham Rewards members will receive points for each DoorDash order they submit through the loyalty programs.

Bruster’s reached a 187% ROI through a highly targeted promotion through Paytronix that leveraged customer data and was driven by RFM segmentation.

Machine learning and AI tool  enables real-time response to customer reviews.

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