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Loyalty

A collection of news, articles and other featured content about Loyalty.

Getting Ready for the New Restaurant Norm

What do consumers expect now, and how can operators best meet those expectations?

Top 10 Women in Restaurant Technology Recognized at MURTEC

This year's group of honorees, recognized at MURTEC, includes White Caste, Taco Bell and Toast.

In a post-pandemic society, restaurants will need to lean on their loyalty programs to bring diners back, and can use loyalty tech to address personal safety concerns by incorporating non-contact payments, online menus and online ordering.

Loyalty members now will have more time to redeem points, access to status upgrades, as well as extensions and bonuses for elite members.

Ongoing benefits include the ability to earn and redeem on stays, 1:1 point transfer and status match.

The latest tools deliver an array of support from POS to ordering to delivery options.

New feature allows users to make any ingredient light, standard or extra.

A “peace of mind” pledge, an enhanced loyalty program, a public commitment to public safety, and a strategic use of technology are all ways hotels will be able to help future guests feel safe and secure.

SevenRooms, a fully-integrated, data-driven guest experience platform for hospitality operators, launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests. Contactless Order & Pay provides operators with a contact-free soluti

The IHG Flagship Store will allow Trip.com Group's Ctrip members to gain access to exclusive membership offers, stay points and other member benefits from more than 470 IHG hotels across Greater China.

Loyalty program enrollments jump from 8M to almost 12M as the fast-casual brand drives new customers to its digital platform and tempts customers with free delivery.

Hoteliers that put employee safety first demonstrate they value staff, and 78% of employees say they would choose an empathetic employer over a less empathetic organization with a higher salary.

Sales through Dunkin' Perks, the QSR's mobile loyalty program, is around 18% of sales and 20% of transactions.

Instead of free nights or late checkout, some hotels have doubled down on food delivery integration to spur engagement and customer happiness - and the results have paid off.

Cousins Subs IT Director says after COVID-19, sandwich shop will have strong processes to rapidly prototype an idea and bring it to reality in a short time.

According to Bottle Rocket research,  80% of customers are more likely to order from a QSR if they offer rewards for digital or text message ordering.

The funding is designed to ensure that Paytronix is on sound financial footing and will continue to provide its restaurant, convenience-store, grocery, and retail clients with the communications tools necessary during the COVID-19 pandemic.

Guests can be transported to their favorite Red Lobster restaurant with downloadable Zoom backgrounds and with a curated Spotify playlist.

Hospitals and temporary medical facilities are in need of more beds for patients.

Paytronix offers a full tech stack from a single provider.

Zuppler is offering Rewards Network customers special pricing through June.

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