Lodging

Hilton's New Concierge is Interactive TV
Hilton is using interactive touch-screen televisions to give guests access to information at any time that ordinarily might require interaction with a conference manager or concierge. Hilton indicates that this is both an opportunity to serve its customers as well as a chance to give them a peek at technology of the future - much as hotels did when they first offered air conditioning or remotes in rooms.
U. Delaware Hosts Hospitality-Specific PCI Conference
Conference seeks to provide cost-effective regulatory guidance, best practices to hospitality IT professionals

MSI, Microsoft Complete Benchmark Testing of EnterprisePM Software

MSI doubles the number of EnterprisePM-supported users through processor testing at Microsoft's Technology Center
Motel 6 is Reborn with Phoenix Prototype

Accor North America announces first Motel 6 prototype in 12 years; new design focuses on style, in-room technologies
Four Seasons, Texas Roadhouse Tops in Customer Engagement

When it comes to customer engagement, the Four Seasons Hotels and Texas Roadhouse achieve the highest ratings in the hospitality industry according to a new study by PeopleMetrics, a customer and employee research firm.
High Definition Demystified

For years, hotel operators have taken comfort in the fact that their boxy old rear-projection televisions (the ones tucked inside the armoire) would last at least five to seven years. If one broke, they simply swapped it out for an inexpensive newer model. Not anymore.
Intercontinental Establishes Direct Connectivity Platform with Travelocity

Travelocity customers can view complete range of inventory and pricing, book directly into IHG's Holidex Plus reservation system
Integration Update Where are They Now?

System integration is a key pain point for any lodging operation given the vast number of systems that any one property runs and the number of vendors required to install, service and support those systems.
Town & Country Resort Streamlines Group Reservation Process

Town & Country Resort & Convention Center, owned by Atlas Hotels and located in San Diego, is the largest privately-owned convention and meeting hotel on the West Coast. With groups and conventions driving more than 80 percent of revenue, it's critical that meeting planners have the tools necessary to execute events down to the last detail.
Booking.com Expands China Presence with DerbySoft Partnership

In a country where four out of five hotels are independent, DerbySoft's broad portfolio helps Booking.com make significant inroads

Hilton's New Concierge is Interactive TV

U. Delaware Hosts Hospitality-Specific PCI Conference

MSI, Microsoft Complete Benchmark Testing of EnterprisePM Software

Motel 6 is Reborn with Phoenix Prototype

Four Seasons, Texas Roadhouse Tops in Customer Engagement

High Definition Demystified

Intercontinental Establishes Direct Connectivity Platform with Travelocity

Integration Update Where are They Now?

Town & Country Resort Streamlines Group Reservation Process

Booking.com Expands China Presence with DerbySoft Partnership