Lodging

Hotel Management Tech Evolves: One-on-One with SkyTouch
The technology behind hotel management is evolving to become more cloud-based, more flexible, and integrated. SkyTouch Technology has released the SkyTouch Hotel OS, a property and rate management solution that draws on the award-winning choiceADVANTAGE PMS platform for handling reservations, guest stays and rates on any device with an Internet connection. Ric Leutwyler, CEO, SkyTouch, shares his views on how the latest PMS technology can meet hoteliers' evolving needs.
Navigating the Bandwidth Boom
Guests are expecting, and demanding, more connectivity than ever before. Here are some best practices for meeting and exceeding guests' bandwidth needs.

POS System Helps The Broadmoor Resort Deliver Five-Star Service with Robust Power

Agilysys and Toshiba Global Commerce Solutions enable a resort to offer transactions at a rapid pace, without sacrificing white glove personalization. With 700 rooms and a five-star restaurant, The Broadmoor utilizes the Agilysys InfoGenesis POS software solution running on Toshiba Global Commerce Solutions POS hardware to handle the property's diverse POS operations, which range from golf course beverage carts and poolside service to casual and high-end dining.
Hotel Sees Raised Guest Satisfaction Scores by Monitoring Social Rep

Iberostar Hotels & Resorts has renewed its partnership with ReviewPro.
Sneak Peek at MURTEC and HTF

HT looks ahead to its exciting live events, the Multi-Unit Restaurant Technology Conference and Hotel Technology Forum. Both will boast more content than ever before with the addition of workshop sessions to further attendees' education.
A Future Bright With Fiber

Mandarin Oriental Hotel Group has long been at the forefront of innovation and now the luxury hotel company's technology team is turning its attention to the next frontier of connectivity. In this exclusive Q&A with David Heckaman, the company's vice president of information technology, HT gets an inside peek at MOHG's innovation lab, a proving ground for new technologies, and the company's plans to rewire connectivity with fiber optic cabling.
Hilton Improves Page Load Times and Moves Up on Performance Index

The Keynote Lodging Performance Index reviews the web performance of major U.S. lodging and travel sites' web performance.
Par Springer-Miller Awarded for Innovations in Guest Experience Management

Company takes home two bronze Stevie Awards recognizing ATRIO software.
Starwood Debuts New Travel App on iOS 7

First-ever app for iPad and new design for iOS 7 further mobilizes the Starwood Preferred Guest experience delivering personalization based on guest insights and localized content.
Guest Dashboard Provides Comprehensive Snap Shot of Guest Sentiment

ZDirect's new guest dashboard allows hoteliers to see at a glance exactly what customers like or don't like about their facility, services, amenities and staff using Big Data that captures top sentiment.

Hotel Management Tech Evolves: One-on-One with SkyTouch

Navigating the Bandwidth Boom

POS System Helps The Broadmoor Resort Deliver Five-Star Service with Robust Power

Hotel Sees Raised Guest Satisfaction Scores by Monitoring Social Rep

Sneak Peek at MURTEC and HTF

A Future Bright With Fiber

Hilton Improves Page Load Times and Moves Up on Performance Index

Par Springer-Miller Awarded for Innovations in Guest Experience Management

Starwood Debuts New Travel App on iOS 7

Guest Dashboard Provides Comprehensive Snap Shot of Guest Sentiment