Lodging

More travelers are using social media to share information on plans and to get recommendations from friends and family about places to stay. The New Yorker had a strong number of fans and followers on its Twitter and Facebook, but it was not necessarily converting them into customers. An intent-based marketing campaign helped The New Yorker Hotel reach new potential customers and win more business.

The celeb chef and Comcast have agreed to continue their collaboration focused on educating bar, restaurant and hotel owners on the effective use of technology to enhance the guest experience and back office operations.