Kiosks

A Cornell University study finds that not only does technology help hotels and restaurants to extend their concept, but often technology is the concept. Here are just a few examples.

Destination Shuttle Service aims to enhance the hospitality experience by providing its passengers with relevant travel, hotel and city information while on its buses and within partner hotels.

Covering digital signage, mobile self-service technology and more, this annual supplement helps hospitality operators to not only better understand this burgeoning market, but also make purchasing decisions that are the best fit for their environments and business.

HT's annual Self-Service Technology Study reveals that strengthening consumer expectations and a brightening economy are helping to kick hospitality self-service initiatives back into gear.

Self-service kiosks speed the check-in process and improve customer service for the Hard Rock Hotel and Casino in Biloxi, Miss., writes Richard Slawsky, contributing editor for KioskMarketplace.com.

Learn how the Molson Canadian Hockey House, an 80,000-squarefoot temporary structure erected for the 2010 Winter Olympics in Vancouver, leveraged self-service POS hardware and software solutions pull in more than $800,000 Canadian in sales.

IHL Group reports that even though North American transactions at self-service kiosks will surpass $740 billion in 2010, the rate of growth going forward may be tempered in favor of enabling consumer smartphones in the future.

Results from a recent NCR survey show that travelers seek greater convenience and flexibility, including the ability to manage itinerary changes and travel preferences via self-service channels.