Kiosks

The partnership enables users to perform updates, secure information on the device, track their location, and monitor their performance remotely.

The Elo TouchSystems 2243L is designed for integrators looking to deliver durable, slimmer kiosk equipment.

The new products, Concierge Station 2, Secured Advantage Duo, the iPad Boarding Pass Printing Station and Flight Board 2, were launched at the 2011 HITEC Conference in Austin, Texas.

How are self-service technologies impacting the foodservice and lodging industries in 2011? Annual study reveals the trends and emerging innovations that are helping to influence adoption and overall perception among operators and consumers. 

McDonald's Corp. is set to add ordering and payment kiosks to nearly 7,000 locations in Europe.

Study reveals that acceptance of self-service by hospitality organizations runs high when it is presented on the right platform: guests' own devices.

For the 50-unit frozen dessert chain Tasti D-Lite, cross-department collaboration has spawned a customer engagement strategy that is helping to bridge the online/in-store gap. HT talks to VP of technology BJ Emerson about Tasti's social engagement roadmap, plus how the growing mobile and social trends are expected to change the face of loyalty as we know it.

Gustaaf Schrils, vice president, global technology, Americas for InterContinental Hotels Group, weighs in on the smartphone app vs. kiosk check-in debate and offers a sneak-peak at a pilot test that enables guests to bypass the front desk and unlock their rooms with their mobile phones.