King Street Oyster Adds Online Ordering
King Street Oyster Bar will begin using Waitbusters’ Digital Diner software in its Leesburg and Middleburg, Va., locations later this month and in its new D.C. location in September.
King Street Oyster Bar, a Loudoun County standout known for their fresh seafood and oysters, was overwhelmed with takeout orders and needed to free up their staff to take care of in house patrons. After learning about Digital Diner’s robust feature set, they were sold. The owners were particularly intrigued by Digital Diner’s omni-channel online ordering capabilities, which allow for ordering via their website, Facebook, SMS or Amazon Alexa. Furthermore, because Digital Diner supports multi-units, all three of their locations could easily be monitored and controlled via the dashboard. With one central base of operations to manage menus, online ordering schedules and guest data, they knew they would be gaining efficiency. The implementation also included direct integration with the restaurant’s POSitouch POS.
Digital Diner software features not only online ordering, but also wait line and reservation management, social media marketing, SMS marketing, loyalty program, custom chatbot and jump the line revenue generator.