INTELITY to Debut Enhanced Staff Features. Functionalities at HITEC Minneapolis  

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INTELITY to Debut Enhanced Staff Features. Functionalities at HITEC Minneapolis  

05/15/2019
Intelity unifies legacy back-end systems to offer expanded service optimization and management tools to customers.

INTELITY announced that it is unifying its back-office systems to reveal a more comprehensive solution. The expansion of INTELITY Staff will also feature a new and improved user interface designed to meet cross-departmental needs and seamlessly connect operations teams to guests and devices across properties and brands. The company will demonstrate its enhanced INTELITY Staff at HITEC Minneapolis.

New additions to INTELITY Staff include an enhanced ticketing system, a more robust content management solution (CMS), in-depth guest and operations analytics, and Guest360, which provides a 360-degree view of guest preferences, designed to help hotel staff across all departments make the right decisions at the right time while further personalizing the guest experience. The unified dashboard, which will be available on mobile and desktop, will provide staff with access to comprehensive business intelligence and the ability to streamline daily workflows, seamlessly track, manage, and organize preventative maintenance and service recovery, and make real-time content updates.

In addition to the newly expanded offerings,  INTELITY Staff also offers operations teams the ability to manage all on-property devices, communicate with guests through various channels like chat and push messaging, and much more. INTELITY’s platform also features the most robust suite of guest-facing solutions available on the market and is integrated with over 120 operational systems including PMS, POS, room controls and loyalty programs through INTELITY Connect.