HP Inc. unveiled a new portfolio of devices and service offerings designed to enhance the retail shopping experience. The HP Engage portfolio provides sleek, versatile, and secure technology that meets the evolving needs of retail and hospitality customers. HP’s new retail solutions are available through its Device-as-a-Service (DaaS) offering.
The shift to digital is changing the way consumers interact with businesses, and mobile devices alone will influence $1.4 trillion in U.S. sales by 2021. Retail and hospitality customers are increasingly looking for technology that allows for a more engaging, interactive, and personal experience throughout their locations, which requires associates to be equipped with versatile devices built for both stationary and on-the-go interaction.
Hospitality companies have a growing need for technology that enables seamless customer engagement, from the moment they arrive to the time they check out. The new HP Engage lineup and its availability through HP DaaS are designed to deliver the performance, security and flexibility businesses need to reinvent in-store experiences and provide enhanced customer service.”
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The HP Engage Go Convertible is a flexible solution with an innovative docking design for seamless transitions between fixed and mobile operations. The HP Engage Go Convertible System features:
- Sleek design, seamless mobility that delivers an optimized customer experience for retailers and hospitality associates to check inventory on the fly, complete registrations, and close sales – at the counter or out on the floor.
- Customer and business data protection that safeguards customer and business information with a self-healing PC BIOS, new HP Smart Dock tablet-locking experience to help prevent theft from the dock, and two-factor authentication with the optional integrated fingerprint reader or NFC reader.
- Powered by Windows 10 and 7th Gen Intel Core processors, the HP Engage Go Convertible system stands up to demanding hospitality environments and is designed to pass MIL-STD 810G testing.
“With its sleek design, flexibility and performance, we have chosen the HP Engage Go Convertible solution to empower our associates to provide a more personalized and elite shopping experience to our customers,” said Klaus Becker, director, Global IT, Escada.
The HP Engage Go Mobile System is the companion device to HP Engage Go Convertible and is available without the dock for mobile operations only. HP Engage Go Mobile delivers the same design, security, and durability features of the convertible system and has up to 13 hours of battery life and HP Fast Charge to charge 50 percent of the battery in just 30 minutes.
The HP Engage Flex Pro and HP Engage Flex Pro-C are modular system platforms with enhanced security that provide hospitality operators flexibility to manage their business from the store floor to the back office. The all-new HP Engage Flex Pro-C delivers all the same capabilities as the HP Engage Flex Pro and is 30 percent smaller than the previous generation.
HP is extending its DaaS offering to include HP Engage portfolio products to make it easier for hospitality customers to acquire, support, and manage the technology they need. With HP DaaS, customers get the right devices and lifecycle services to increase efficiency, improve customer experience, and free up IT resources. To learn more, visit www.hp.com/go/DaaS.