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How N.C. Bistro Manages Reservations, Social Media Marketing

Uptown 101 American Bistro deployed Waitbusters’ Digital Diner software to help with wait lines, reservation and table management, and SMS and social media marketing.

Uptown 101 American Bistro has begun using Waitbusters’ Digital Diner software in its historic, Oxford, N.C. location.  Digital Diner is an all-in-one restaurant software solution.  It provides restaurants with wait line, reservation and table management, as well as SMS and social media marketing.

According to Uptown 101’s owner, David Powell, “The addition of the Digital Dining wait line and reservations widgets to our website have greatly improved our customer service.  We no longer have to crowd our lobby while people wait for a table — which turns some customers away.  We are already utilizing the SMS feature to communicate with our guests and look forward to the social media share option in the near future.”

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