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Hotels

  • Redefining Service

    Hotels turn to self-service for better customer service

  • VPN Virtues

    Virtual-private networks take off across hospitality

  • PM Building Blocks

    Andrew Furrer, director of information technology for Kimpton Hotels and Restaurants, based in San Francisco, knows how important property-management systems (PMS) can be to business operations in the hospitality industry

  • Portal-Ability

    When it comes to IT operations of multi-unit restaurant chains, paper has long been the chef's special.

  • Opening Architecture: March 2005

    As systems proliferate, hotels looks to improve integration

  • Safe and Secure

    More and more operators look for fast and secure always-on connections

  • At Your Service

    At Caesars Lake Tahoe, owned by Caesars Entertainment, gaming is no longer the key reason to visit. Sightseeing is now number one, according to exit interviews and guest surveys.

  • 2005 New Technology Showcase

    Reports looks at the hottest new technology solutions impacting the hospitality sector in 2005

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