Hotels

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The Case for Modernizing Your Customer Value Score
Customer scores drive many important resource and staffing decisions, but most of these scores are derived from incomplete and highly flawed data.
AWS Announces Powerful New Offerings to Accelerate Generative AI Innovation
With these innovations, organizations of all sizes can build new generative AI applications, enhance employee productivity, and transform their businesses.

Sales & Marketing
Cendyn Elevates their Hotel Digital Marketing Offering with Seamless Integration of Google Performance Max for Travel Goals
Hot on the heels of the WIHP acquisition, Cendyn leads the way in leveraging AI technology within its Digital Marketing offering.
Central Reservations
365Villas Launches Flex-Stay Pricing for Property Managers
Flex-Stay brings property manager’s in line with mainstream airlines and hotel websites and gives guests the choice to pay more in case they need to amend their booking.
Data & Analytics
Silver Palm Wellness (SPW) Appoints Trip Affiliates Network to Deliver Real Time Data and Dynamic Pricing
Latest appointment will elevate SPW’s direct booking capabilities and connect with a wider audience.
Reservations
Tock Introduces New iOS App, Product Updates
The all-in-one reservation and experiences platform for hospitality businesses has a redesigned app to help users discover the best reservations and experiences through a streamlined search and navigation process, driving additional bookings for Tock's new and longtime customers.
Cloud Computing
From AI to the Cloud: Revolutionizing the Guest Experience in Hospitality with Modern Communications Solutions
Now is an ideal time to evaluate your organization’s digital transformation and how modern communication solutions can help meet guest and employee expectations.
Artificial Intelligence / AI
Implement AI to Boost Employee Engagement, Retain Workforce
The average turnover rate in the United States is 13%, but in hospitality it's a staggering 73.8%.
Artificial Intelligence / AI
Eaton Delivers Industry-First Software Platform to Help Data Center Operators Accelerate Their Digital Transformation Journey
New platform unites asset management, IT and operational technology device monitoring, power quality metrics and other unique capabilities in a single, native application.
Augmented Reality/AR
Navigating the Metaverse: Innovations and Opportunities for the Hospitality Industry
The metaverse is not just a trend; it's a paradigm shift that will redefine how guests interact with your brand.
HTNG (Hospitality Technology Next Generation)
Agilysys Senior Vice President of Product Strategy Frank Pitsikalis Appointed to the Hotel Technology Next Generation (HTNG) Vendor Advisory Council
Agilysys leader and other HTNG council members to advise American Hotel and Lodging Association (AHLA) members on how technology will influence the future of hospitality.
Business Automation
Deloitte: Travel Leaders Embrace Automation and Tech as Workforce Challenges Continue to Weigh on Industry
Amid ongoing labor concerns, airline and hospitality leaders leverage digital and technology solutions to enhance traveler experience.
Hotels
Valor Hospitality Partners Announces Partnership with InnSight Advisory
This collaboration will enable the brand to expand its top-tier services in the destination, the Middle East, and Indian Ocean islands.
Payment Processing
North American Bancard Enables Tap to Pay on iPhone so Customers can Accept Contactless Payments
NAB gives business owners new, convenient payments solution through its Payanywhere iOS app.

A collection of news, articles and other featured content about Hotels.