Hotels

2023 Lodging Technology Study: Embracing Mobility & Self-Service
This year's study demonstrates renewed optimism around technology budgets, enthusiasm for research and development, increased concern over persistent labor challenges, and significant investments in the technology that guests demand.
Sponsored
Transforming the Customer Experience with Conversational AI
The beauty of Conversational Messaging is that it helps brands engage their customers at every stage of the customer journey: creating awareness, building consideration, fructifying it into purchase, and ensuring delight.

Environmentalism/Sustainability
How Tech and Sustainability Go Hand in Hand: A Global Brand’s POV
When your actions affect 6,000 hotels worldwide, setting achievable goals that make a significant difference and then creating the tools necessary to get your franchisees there is priority No. 1.
Environmentalism/Sustainability
How Tech and Sustainability Go Hand in Hand: An Independent Hotel’s POV
Creating a sustainable hotel simply requires some willpower, Bruce Becker, owner, Hotel Marcel recently told HT-NEXT attendees. It has little to do with financial investment and absolutely nothing to do with building new.
Security -- Network
Four Blended Traveler Expectations & How Tech Can Help You Meet Them
As the economic outlook of the country changes and consumers seek out more cost-effective ways to live and work, the trend of bleisure travel will only continue to rise.
Environmentalism/Sustainability
New Survey by HID Reveals Five Pressing Themes Reshaping the Security Industry
Sustainability, mobile IDs and a changing workforce continue to be among top concerns.
Cryptocurrency
Le Bristol Paris to Launch Exclusive Web3 Blockchain and Cryptocurrency Presence
Le Bristol Paris’ objective is to create experiences that expand the hotel’s influence and offer new ways to interact with its extraordinary art de vivre.
Integration
The Right PMS Partner + Open APIs Can Elevate a Hotels’ Operational Success
Tapping a skilled technology partner to handle the necessary integrations between the property-management system and other on-premises solutions will give operators a greater chance for success.
Data & Analytics
Hapi Connects SevenRooms and Salesforce to Drive Guest Insights and Personalization at Crystalbrook Collection
SevenRooms can now share check-level F&B data to CRMs in real time with Hapi Guest for Salesforce, allowing Crystalbrook Collection to offer a 360-degree personalized guest journey that includes their dining experiences.
Loyalty
Sabre Announces Agreement with Capillary Technologies
Sabre has incorporated the Capillary Loyalty Management solution into the Sabre platforms for airlines and hoteliers, adding Capillary’s advanced loyalty management capabilities to their comprehensive offerings.
Labor/Workforce Mgmt/Scheduling
DailyPay Unveils New “Friday Tips” Function Geared Toward Hospitality and Restaurant Clients
With Friday Tips, tipped employees can receive their tips digitally.
Online Ordering
IRIS Announces F&B Solutions to Personalise the Guest’s Digital Ordering Experience and Leverage Efficiencies
Digital F&B and guest experience platforms launches new menu of solutions to enhance the guest experience, drive operational effectiveness and boost revenues.
Customer Experience/Service
World Cinema and ServiceNow Announce Collaboration
World Cinema will leverage the Now Platform to deliver frictionless customer service experiences to hotels and properties worldwide.
Security -- Network
How Hotels Can Combat Rising Hospitality Fraud
Identity verification is a key factor in securing customer accounts.

A collection of news, articles and other featured content about Hotels.