Hotels

Laura Scavone, Vice President of Human Resources at Smoothie King, shares her best tips to find and recruit new team members.

Cloudbeds Hospitality Management Platform collaborates with Rakuten Travel Xchange to drive global hotel distribution.

Customer-facing industries inside and outside the hospitality realm are already solving labor shortages and improving employee utilization through robots equipped with 3D imaging technology.

The goal of contact center technology is to try and resolve the customer’s inquiry before the guest reaches an agent, to reduce incoming calls each agent receives.

Cvent Studio delivers powerful video production capabilities to help organizations create broadcast-quality content for virtual audiences.

Daycation app allows hotels to control all variables around occupancy, pricing, and offers to sell Day Passes, Cabanas, Day Beds, and more.

Creates Quality Guest and Tenant Experiences Ideal for New Market Segments

Leal is a longtime veteran of the hotel industry with extensive experience building brands, having most recently served as the President and CEO of Virgin Hotels for 10 years, where he oversaw the launch of five Virgin-branded hotels and the development of another 10 in its pipeline.

Apollo’s David Sambur and Alex van Hoek join HGV Board

Since 2020, more than 600K hotel workers have completed training; Marriott to donate a new revamped version of current training program to industry via ECPAT-USA in 2022.

Amidst hospitality recovery, the joint voice command solution is set to elevate the guest experience and delivers premier in-room guest engagement.

An app-based system can help hotels overcome multiple challenges.

If they aren’t already, hotel owners will want to onboard technology and compliance upgrades in back-office systems, especially regarding the broad range and pace of change of hospitality taxes and fees.

weframe is an 86-inch, touch screen, cloud-based hybrid solution that replaces screens and projectors, flipcharts, and whiteboards for seamless digital participation by meeting attendees.

Company takes next step in goal to train all on-property associates to recognize and respond to potential trafficking situations by 2025.

Event will highlight Marriott International’s Human Trafficking Awareness Training for industry.

OnWatch™ education platform teaches users to spot, report and prevent trafficking.

The partnership aims to simplify and eliminate processes that are time consuming or costly, and ultimately improve the guest experience

Windsurfer Booking Engine clients now have the ability to capture direct bookings from the world’s largest search engine by appearing throughout Google search results at no cost.

Guests want to reduce their impact on the environment during their stay and are looking for properties that have implemented green tech to help them do that.

As a result of the worker shortage, many hospitality players are increasingly looking for new technological ways to bridge the gap.  One of them is customer service (CX) via chat. 

The hotel group sought a fully automated, decision-making solution they could trust to produce the highest possible revenue outputs. The revenue team had previously used a rules-based system, which required far too much human interaction and manual parameter setting.

Hoteliers have the opportunity to ease the tension guests are feeling by letting them use familiar technologies.

Safety and financial security emerge as top considerations in pandemic-focused study from Expedia Group.