Fine Dining

A long-time partnership between Bertucci's and MICROS expands to include online ordering and data intensive reporting with inventory and labor management functionality.

Touchscreen efficiency eliminates redundancies at the point of service and is now offered as part of Harbortouch's Free POS System Program.

A partnership will provide HotSchedules clients with comprehensive labor-management and hiring solutions.

Empathica Local provides multi-unit location managers with relevant customer insights on what areas of their business they need to improve for customers, actionable plans, and best practice coaching tools.

Uptown Network releases its "Personal Sommelier" that has far-reaching impact for hospitality and retail venues.

As the hospitality industry faces the end of magnetic stripe credit cards, operators must prepare for a new era of payment processing that will necessitate hardware and software upgrades.

It's important to ask the right questions of third party training partners to ensure that the most up-to-date and effective reporting and analytics systems are being utilized.

With reports piling up, lengthy wait times, inefficient labor costs, and food spoilage all translating to lost profits, restaurants need back office technologies in order to be successful. Operators are looking for systems to streamline the back-of-house. HT's 2012 Back Office Showcase offers insights into the latest technologies that will ultimately provide control and improve margins.