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Family Casual Dining

A collection of news, articles and other featured content about Family Casual Dining.

Roy Rogers Expands Off-Premise Dining

Adding Uber Eats as a second delivery service, Western-themed quick-service chain says accessibility is a key business driver going forward.

Meet Us at Restaurant Next!

RestaurantNEXT will be a two-day immersive event taking place at on October 12 & 13, featuring unique virtual restaurant environments and next-gen tech solutions.

Technology investment includes Wisely waitlist, table management and CRM functionalities.

Prior to pandemic, off-premise sales represented 12% of Denny’s business; by April that number grew to 57%.

Wyatt will oversee a newly created "Office of CEO" that includes CFO Caryn Doyle and Chief Administrative Officer and General Counsel Randy Miller.

Applebee's wants to be transparent about delivery fees with its customers.

Tammy Johns will lead overall people strategy, including training and talent acquisition.

BFF Club features online ordering capability and provides greater customization of offers.

David Greenberg named Vice President of Marketing and John Holzem named Vice President of IT,

More than 1,000 Chili's locations offer delivery

Ruby Tuesday Inc. hired industry vet Jenifer Boyd Harmon as its chief marketing officer. Harmon will lead the company’s marketing strategy, customer experience and advertising efforts for their 486 restaurants located across the U.S.

Off-premise business increased 15% compared to the prior year.

5-point turnaround plan includes stabilizing dine-in experience and expanding off-premise, which grew 20% in Q1.

The Japanese bento box chain will use APT’s Test & Learn Software to measure and improve pricing, marketing, menu introductions, promotions and capital expenditures.

Guests can pay for their meal, view, earn and redeem loyalty rewards, order takeout and more with the reimagined app for iOS and Android

From investing in new technology to fine tuning loyalty programs, restaurants have their hands full as they fight for market share in 2017.

Guests at the Pyramid Ale Taproom at the Oakland International Airport will get menu recommendations, directions and more from Pepper the robot.

In part one of this two part series, restaurant operators discuss how they are taking loyalty programs to the next level by using POS integration and data analytics to target promotions and drive customer engagement.

New technology allows restaurants to identify individual customers and reach them via social media and digital channels.

Corporately owned locations increase to 139 out of 164 locations nationwide.

One bright spot: QSR traffic will see an estimated 1% uptick in visits.

With help from Paytronix, the restaurant chain leverages analytics and reporting tools to increase visit frequency and check size for overall increased sales.

Due North plans to expand the restaurants nationally.

The new concept will open at Detroit's Millender Center in 2017

Casual restaurant chain leverages analytics and reporting tools to increase visit frequency and check size for overall increased sales with enhancements to Paytronix platform.

At #MURTEC, Oliver Vagner of TGI Friday's will teach attendees how to choose the best technologies and approaches so as to generate the best insights.

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