Data & Analytics

Often hotels, restaurants and casinos collect data from multiple guest touchpoints but fail to organize and use the data to interact with the guest during their stay.

Jeffery Kent, CIO of the Flynn Group, talks about cloud computing for multi-unit operators and how it has changed his business.

Key components of a time and attendance system that meets legal requirements and needs of business.

4 ways technology is taking onboarding, scheduling, training and employee communication to the next level

HT talks with advisory board members to find out where the hospitality industry is heading.

Restaurants can improve data tracking, forecasting and getting to know the guest with data integration.

An unauthorized party was able to deploy malware to certain of North Country's business partners restaurants that collected credit and debit card information.

Malware in the POS collected payment card info from an unknown number of locations.

Panera Bread, Dunkin Donuts, Domino's, and Chick-fil-A are the leading brands in their respective categories, according to the 2019 survey.

Sales increase 5% after trimming prices on select dishes that customers thought were overpriced.

New Mexico-based hotel management company found using a manual process to input the daily income journal dramatically hindered its forecasting process.