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Data & Analytics

A collection of news, articles and other featured content about Data & Analytics.

Shifting Security Operations Strategies in the Social Media Era

This article from Dataminr discusses how the modern hospitality companies are integrating social media data into their information gathering processes

Here's what hoteliers need to know about the General Data Protection Regulations (GDPR) that go into effect May 25.

Members of the 2018 Restaurant Leadership & Insight Council set framework for council goals to establish a roadmap for smarter restaurant operations.

Data streaming, integration and enrichment platform is designed to solve the hotel industry's rapidly expanding data management challenges.

IT executives from Five Guys, Le Duff, and Caliburger join the new council to discuss how next generation technology solutions can solve common operational challenges

Guests’ payment card information was compromised at certain restaurants between March – April 2018.

The pros and cons of bundling POS and credit card processing with one vendor.

From securing the basics to rethinking IoT and BYOD policies, how hotels must ensure network security

Starting May 25, hotels accepting reservations from citizens of an European Union (EU) country could be at risk for fines because of GDPR

HotSchedules’ latest forecasting engine, Clarifi, combines multiple algorithms with local manager expertise to reduce human error and maximize efficiency.

As of May 25, 2018, hotels accepting reservations from citizens of an European Union (EU) country could be at risk for fines, depending on how those reservations were made.

Zippy’s credit and debit card processing system was compromised.

Technology is rapidly changing the restaurant industry, and as an operator, I find it’s become increasingly difficult to navigate the ever-growing landscape of solutions that exist, not to mention determining their ROI.

Hotels can use AI and big data to tackle customer service issues, generate new bookings and find ways to make guest stays extra special.

UK start-up Impala will allow hotel chains to access PMS data

Software suite will enable restaurants to engage guests based on individual buying behavior.   

PII, loyalty card info believed to compromised.

Moving the point of sale to the cloud has proven to be somewhat more daunting for restaurants compared to other systems.

Choice Hotels’ new chief technology officer talks about keys to competitive advantage and being synonymous with industry firsts.

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