Data & Analytics

Company announces industry’s first “all-in-one" enterprise scale master data management SaaS solution.

Brand equity is what really drives loyal customers, the 20% which represents 80% of your hospitality business.

Absolutdata’s AI and Analytics are paired with Infogain’s digital platform.

Increased flexibility and sanitation are also poised to characterize lodging industry in 2021, says GlobalData.

As the COVID-19 vaccine begins distribution, many are wondering if the time has come for electronic health passports. Electronic Health passports with proof of vaccination are a good idea on paper but when stringent requirements are implemented around compliance, it can become more onerous for businesses.

Expect new trends to include a new type of guest, a new channel by which to reach customers, and an emphasis on personalization greater than we’ve ever seen before.

Provider of big data profile technology bolsters presence in key hospitality, casino and travel markets with the ongoing expansion of its global customer base.

The National Restaurant Association brought together both parties. The agreed-upon Principles center around permission and transparency, add consistency and structure that will benefit all restaurants.

CMX assists long-time customer A&W Food Services of Canada in rapid transition to new COVID-19-related operating procedures.

New localization functionality augments Zoox's big data guest profile capabilities to drive enhanced experience personalization and even greater hotel revenues.

Successful restaurants and hotels will lean into data-driven marketing.

Family-owned Greek hotel organization turns to IDeaS to gain better insights into data through accessible automation.

Using sensors and Bluetooth technology, The Hand IQ assistant reminds people to wash their hands and guides them through the process. The mobile app reinforces team and individual accountability through compliance data dashboards and real-time reporting.

Long-term deal for Cvent Transient solutions signals global hotel chain’s commitment to leveraging innovative technology to streamline and scale its corporate travel business.

Being proactive, adding more self-assessments and getting rid of manual tools are just a few ways brands can move into the modern world.

U.S. hotel profitability was aided by an ongoing though marginal rise in both occupancy and average rate, which led to RevPAR hitting $40.99 in October.

Underwhelming sales results are the result of the COVID-19, colder weather affecting outdoor dining, and the 2020 election, according to October data from Black Box Guest Intelligence.