Part 1: Restaurants that recognize we are emerging into a different operational and technology landscape will rebound and thrive in the new world of personal safety and social behavior.
Being nimble with technology has become more important with the pace of change in restaurants overall. What should restaurants look for in hardware and ask of technology partners to foster flexibility?
TIM O’CONNOR: Restaurants are in the business of delighting their guests.
Being nimble with technology has become more important with the pace of change in restaurants overall and technology. What should restaurants look for in network partners to foster this flexibility?
Cobb: Brands need to prepare themselves to stay relevant in a competitive market.
Unlike Alexa and Google which must function online, a unique new technology allows hotels to offer guests privacy via a smart speaker that can work offline.
From deploying specific scents in common areas to customized digital signage, forward-thinking hotels can offer a unique guest experience that will make the stay memorable, drive loyalty.
Hoteliers with no plans to add or upgrade existing tablets today are missing out on collecting valuable guest data, driving revenue and boosting satisfaction/loyalty.
When asked about ways in which restaurants could incorporate more technology, consumers cite frictionless, convenience- and service-enhancing items, rather than people-eliminating items, according to the 2020 State of the Restaurant Industry Report.
Communicating with guests mid-stay using three simple open-ended questions via the tech platform of their choice leads to improved guest experience, hotel performance.
Smart Rooms Just Got Smarter! Find out how CIRQ+ has elevated its capabilities to become the most advanced Smart Room Technology Platform in hospitality.
