This infographic from Appetize outlines how savvy restaurants that deploy self-service technologies can see big returns -- in both sales and customer satisfaction!
Guests can cast streamed content from personal devices onto the guestroom television and interact with Alexa to control the television, thermostat, lights and drapes
Samsung and partners showcase ecosystem of mobile, display and data analysis solutions to enhance in-store customer experiences, improve associate efficiency
Online review platforms offer little actionable insight for the operator to improve their business; but real-time feedback for restaurants is arriving soon.
In this Q&A, Ken Freeman, Senior VP of Demand Creation, Legrand answers questions such as: "How will Internet of Things (IoT) affect change in the hotel of the future?"
New product offers WiFi streaming personal listening solution for noisy hospitality environments such as hotel bars, restaurants and even hotel fitness centers.
From a virtual floorplan to eliminating no-shows with an online reservation app, restaurants have a host of solutions at their fingertips this holiday season.
Autopilot is not a chatbot or digital concierge, instead it offers a website that will guide guests through the booking process and offer the right information, interaction or offer at the right time.
The restaurant industry is making big moves to transform the customer experience and to meet the demands of what according to Deloitte Consulting, is the “next-generation customer.” Quick Serve Restaurants (QSRs) are moving toward providing consumers with a frictionless experience, a concept
