COVID-19 / Coronavirus

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COVID-19 / Coronavirus

Research Finds 12% of U.S. Population Will Only Use Contactless Payments Moving Forward

COVID-19 will be an unequivocal accelerator for digital payments, including within the hotel industry.

National Restaurant Association, ServSafe Launch Safety Program

Restaurants can now sign-up for ServSafe Dining Commitment to demonstrate their commitment to the health and safety of their employees and guests.

Based on current data, hotels should not feel the need to install HEPA filters or run their HVAC 24/7.

Hotel operators from coast to coast discuss how they’re employing new procedures and cutting-edge technologies to serve their guests safely during the COVID-19 pandemic.

Enhanced hygiene and safety protocols in hotels and Kafnu properties

When it comes to IT spend, 48% of respondents said their spending would remain the same; 15% said they were planning on spending 10% more and 18% said they planned to spend 25% more.

The entire Integrated Resort, including its Hotel, The Shoppes, Sands Expo and Convention Centre, restaurants, Casino and attractions such as ArtScience Museum and Sands SkyPark, will undergo the rigorous audits by Bureau Veritas

As states reopen, consumers say they'll wait at least a month to dine in at a restaurant, according to a study by Acosta Marketing.

Restaurants have been hit by both cybercriminals and friendly fraud during a time when they need it the least.

Customers can notify the store when they arrive by hitting the “I’m here” button on Domino’s Tracker page or by replying “HERE” to Domino’s opt-in text.

A field audit was carried out across all areas in Shangri-La Hotel, Singapore in early June, to ensure the hotel has implemented ample hygiene and safety protocols that meet local and international regulations, as well as global best practices.

The kiosk scans users for elevated body temperatures and checks for protective face masks.

Investing in digital technologies now, will enable hotels to regain lost business more quickly and to seamlessly meet guest expectations.

Hyatt's path forward focuses on safety and wellbeing for guests and employees. Plus, a Hygiene & Wellbeing Leader will be at each hotel.

From crowd density management to guest experience preservation, mmWave radar sensing is uniquely suited to fighting the spread of the coronavirus within hotels.

CEO Matt Friedman shares essential tips for restaurants looking to enter the native delivery space.

Updated safety practices include no-contact temperature checks at entry, no-touch QR code electronic menus, SMS line cue replacements and more.

Social distancing robot ambassadors enhance the guest experience while providing the necessary social distancing to keep everyone safe.

Resorts Casino Hotel announced today that it will be installing state of the art Focused Multivector Ultraviolet (FMUV) light technology from PURPLESUN™ to provide the safest gaming and entertainment environment for its guests and the true home away from home experience. The installati

The two casino resorts are requiring guests and employees to wear face masks except when eating or drinking.

Preparing for a shift in customer expectations and pivoting from operational to customer optimization are just two important ways hotels much change in order to survive a post-COVID world.

Plus, Scott Gittrich shares biggest challenge before COVID-19 & weighs in on Grubhub/ JET deal.

From new guest experiences to the latest in contact tracing technology, from antimicrobial POS screens to digital room keys, here’s how our industry is moving ahead in response to the COVID-19 pandemic.

Combines contactless devices, mobile apps and web analytics so that employees and guests can safely self-screen and comply with regulatory requirements.

Follow these 5 key components to an effective communications strategy.

"Restaurant People: Where We (to) Go From Here" is a limited series podcast.

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