Concierge

By investing in add-on services, staff can spend less time on unnecessary processes and complex tech training, freeing up valuable time to focus on providing exceptional guest services.

My Epic Assistant provides resort information to guests in real-time, at their fingertips.

Virtual concierges, automation, and personalization are just a few areas where tech adoption will soar in 2024.

AI can help make the guest stay more pleasurable via content generation, personalization and sentiment analysis.

Life-size holographic platform allows guests to interact with remote staff members.

Lenovo AI Innovators program delivers 150+ turnkey solutions, helping businesses implement generative AI, immersive metaverse simulations and cognitive decisions at scale.

One survey found that 86% of people said they would choose one hotel over another if it had fully contactless mobile check-in, concierge, check-out and facility reservation services.

The leading provider of digital F&B and guest experience solutions is seeking to acquire smaller tech businesses as part of its growth and innovation strategy.