Communications

Workgroup to publish a Buyer's Guide to make it easier for hotels to select and implement technology that enables staff to summon assistance in an urgent situation.

Guests can request room service, housekeeping or make restaurant reservations via the app.

Messaging makes traveling easier and communication more personal, which provides a better guest experience.

Twenty-four percent of cruise line calls and 14 percent of hotel calls go unanswered or are abandoned by customers.

ALICE allows fluid communications between departments

Beekeeper helps the luxury hotel increase employee engagement

HAPI aims to "integrate the vendor events" and Beekeeper joins to maximize collaboration

Samsung, ALICE show off their new joint venture at HITEC

The Colony Hotel selected ALICE to upgrade their staff communications and back of house operations

Guestfolio keeps guests engaged during and after their stay

Software has standardized hotel group's operations and communications on a single platform.

HTNG's API registry is the first component in a series of planned API-related projects.