Check-in/out (hotel)

Solution prompts eligible guests to check in online the day prior to their booked stay by sending an automated email, which also allows for reviewing or changing reservation details, adding additional conveniences such as breakfast or parking passes, and paying online.

Strengthening the relationship between the Chicago property's Front Office and the Housekeeping Department is the biggest success story of the installation, with the two now being able to communicate instantly regarding needs of bed types, arrival times or last minute changes.

New app enables guests of the luxury hotel chain to customize stay on the go.

New mobile solution from Infinite Peripherals and StayNTouch expedites check-in/out and housekeeping tasks. 

Updated Marriott property aims to satisfy more Millennials, who are more likely to extend a business trip into a vacation, are quicker to embrace loyalty programs, and want to stay more connected socially while on the go.

StayNTouch Mobility Platform provides "choice of service" to guests for streamlined arrivals and departures. In addition to speeding the arrival process, the platform integrates with the PMS to help ARIA streamline customer-facing and service issues. Sponsored.

In this Thought Leadership Q&A, "Hotel Tech for the Future Guest," three leading technology suppliers, Comcast Business, Skytouch Technology, and TTI Technologies, offer their predictions on must-have tech for future hotel guests. They share input on what hotels should be looking at both near- and long-term to cultivate great relationships with consumers; and they offer input on a range of trends, including IoT, mobile check-in, loyalty, free WiFi and more.

Every year, Hospitality Technology magazine seeks to acknowledge lodging leaders who have succeeded in achieving measurable impact on service and operations with forward-thinking tech initiatives. The 2015 Visionary Awards were presented to Hilton Worldwide, for its rollout of digital room selection; Fontainebleau Hotel, for its achievements with a speedier mobile check-in strategy; and SilverBirch Hotels & Resorts, for its infrastructure upgrade and ERP project that delivered operational improvements and positioned the company for continued growth. This month's cover story features exclusive interviews and profiles of the award-winning initiatives.