January 2021
Jan
18
Yara Valley Lodge Partners With Liveport to Implement BeyondTV and Enhanced Guest Wi-Fi Connectivity
Boutique hotel adopts advanced casting technology to address demands for streamed content access while ensuring fast online experiences for guest devices.
Jan
15
Fetch.ai Brings Autonomous AI Travel Agents to 770,000 Hotels
By encouraging a direct provider-to-consumer interaction, Autonomous AI Travel Agents deliver significant cost savings of up to 10% for both hotels and consumers.
Jan
15
RoomKeyPMS Releases Mobile Check-Out
RoomKeyPMS announces the release of enhancements to its mobile guest experience with the incorporation of mobile check-out.
Included in RoomKeyPMS Mobile features we have released the ability to:
Provide guests with an automated branded check-out email on departure date
Ensure guests can utilize their credit card on file
Collect a paperless signature from the guest to confirm final billing
Ensure update and verification of the email address to allow for accurate CRM and guest marketing information
These enhancements build on the already existing features released
Jan
15
Knowland Announces U.S. Meetings and Events Data for December 2020
Leader in group hospitality analytics sees meeting growth slow as expected due to holidays and COVID-related market changes.
Jan
15
Perfect Company Raises $6M to Bring Operational Technology Solutions to Foodservice
Jayson Tipp has joined Perfect Company as Chief Growth Officer.
Jan
15
Slice Releases “Pizzeria Score” to Help Pizzeria Owners Maximize Business
Participating pizzerias are individually graded on branding, digital ordering, marketing and customer service. Along with their results, shop owners are given the detailed instructions on how to improve.
Jan
15
Marco’s Pizza Promotes Tony Libardi to Co-CEO
Under Tony Libardi's leadership, Marco’s moved to a single POS, instituted operational standards, and enhanced online ordering, mobile app and embraced third-party delivery.
Jan
14
eRevMax’s Hotel Survey highlights varying levels of business confidence
Hoteliers to stay cautious in 2021.
Jan
14
CES 2021 NEWS: HydraLoop Debuts Two New Water Recycling Systems
Technology allows hotels to go green and conserve water use easily.
Jan
14
NTT DATA and Conferma Pay Bring Digital Virtual Payment Communication to Hotels
Hotel staff will no longer manually process payments or key card numbers into their merchant terminals.
Jan
14
Increased Cybersecurity Risks on SaaS Platforms Are Among Top Networking Predictions for 2021
Interface Security Systems predicts more integration of network and security, teams up with Fortinet to host a webinar called: “5 IT Networking & Security Trends that Retailers & Restaurant Chains Cannot Ignore in 2021.”
Jan
14
TV Viewership Increases by 49.3% in Occupied Hotel Rooms During COVID-19 Pandemic
Enseo whitepaper on TV viewership patterns finds there was an increase in both Over-The-Top (OTT) and streaming content, as well as traditional, linear TV, or free-to-guest content.
Jan
14
Zoox Smart Data Experiences Record Online Traffic Numbers During 2020 Holiday Season
Big data provider enables over 10 million connections from Thanksgiving to New Year's weekend that boost customer targeted advertising capabilities and revenues.
Jan
14
2021 Network Field Report Reveals Widespread Gaps in Basic Network Management Activities
Survey results indicate potential blind spots, with three-quarters of IT professionals having high network confidence without full network knowledge.
Jan
14
LG Introduces New Line of Outdoor LED Signage
New signage features webOS controller, remote monitoring, failover protection, front or rear serviceability.
Jan
13
Restaurant365's Smart Ops Release
The Smart Ops Release makes it even easier for restaurant managers to leverage the powerful Restaurant365 all-in-one engine.
Jan
13
Will Smart Beds Be the Next Big Thing for Guest Rooms?
Luxury hotels and wellness resorts think so.
Jan
13
NeuTigers Launches CovidDeep, A Rapid Screening App Using Wearable Sensor Data to Detect COVID-19 Infection
New screening tool proves almost twice as effective as temperature checks in predicting COVID-19.
Jan
13
Interface Security Systems Completes New $60 Million Round of Equity Financing
Interface Security Systems announced the completion of a $60 million equity financing transaction led by its current sponsors SunTx Capital Partners and Prudential Capital Partners.
The additional equity capital will help facilitate the company’s growth strategy and strengthen its industry-leading capabilities, featuring highly differentiated managed services. This new capital comes in the wake of a highly productive 2020 where Interface has:
Made significant investments in innovation, product development, and new technology infrastructure
Scaled operations and expanded
Jan
13
CES 2020 NEWS: CovidTECH Social Distancing and Monitoring Technologies
MorpheusTEK Partners with DreamVu & mAIrobotics to debut AI thermal scanner & social distancing camera.
Jan
13
Honeywell Survey Reveals 68% Of Surveyed Workers Do Not Feel Completely Safe In Their Buildings
Nearly a quarter of remote workers would quit before returning to a risky worksite.
Jan
13
Informatica Transforms Hotel Customer Experience in a Cloud-First, Cloud-Native World
Company announces industry’s first “all-in-one" enterprise scale master data management SaaS solution.
Jan
13
youtip Enters Hospitality as a Contactless, Cashless and ‘Appless’ Digital Tipping Solution for Frontline Workers
Solution puts more money in employees’ paychecks, empowers guests to reward good service, and provides robust reporting and monitoring of reviews; New customers pay NO SUBSCRIPTION FEES in 2021 as part of youtip’s COVID-19 relief package.
Jan
12
Aclaimant Launches Artificial Intelligence and Predictive Modeling Solution Aclaimant Insights
New solution enables organizations to actively manage risk through artificial intelligence and predictive analytics.
Jan
12
Elo Introduces M50 Android-Powered Mobile Computer
The handheld computer has a 5.5-inch HD touch display, integrated 8 MP Camera, 2D barcode scanner and NFC and is powered by Android 10 and Google Mobile Services
Jan
11
GigNet Signs Agreement With Four Hotels to Provide Secure, High-Speed Connectivity
Hotels include: The Royal Cancun, The Royal Sands, The Royal Haciendas, and The Grand Residences
Jan
08
7shifts - Gusto Partnership Integrates Scheduling with Payroll
Integration brings together scheduling and payroll – to increase operating efficiencies, reduce workload, and help operators take better care of their teams.
Jan
07
Zoox Deploys Targeted Direct Advertising Channel Abilities for Zoox Media Platform
Innovator of big data customer profile technology integrates with telecommunications providers for even greater efficiency and profitability in creating personalized marketing campaigns.
Jan
07
Digital Passes to Boost Consumer Confidence Says GlobalData
Digital passes or health certificates enhance efficiency, safety and data privacy.
Jan
06
Hotel Henry Urban Resort Conference Center Salutes Maestro PMS Ease of Use, Service and Support
Sister property, Mansion on Delaware Avenue, also relies on the company’s cloud hosted browser-based property management system and its exceptional 24/7 Diamond Plus service
Jan
06
ASSA ABLOY Global Solutions Implements Latest in Door Lock Security and Contactless Digital Key Convenience at Hilton Surfer's Paradise Hotel & Residences
Iconic Australian Gold Coast property upgrades to VingCard Signature RFID with Mobile Access and leverages integration with guestroom lights and thermostats for enhanced guest comfort.
Jan
06
SONIFI and IDM Hospitality Complement Local Community Appeal with Travelers’ Modern Technology Expectations
Global technology provider SONIFI Solutions and hospitality management group IDM Hospitality are partnering to support local economies and community tourism with destinations that celebrate the past, present and future.
Hotel Millwright, located in a cluster of traditional German villages in Iowa known as the Amana Colonies, is one of IDM’s latest properties to revitalize a historic landmark that attracts modern travelers.
Jan
06
Jurny Enters European Serviced Apartment and Aparthotel Market with New London Location
Following New Partnerships in Tel Aviv and Panama, Next-Gen Tech Platform is Set to Open its First London Location This Month.
Jan
06
BeyondTV and LG Business Solutions partner to Provide Italian Hotel Market With Advanced Content Casting Technology
Collaboration will offer regional LG customers access to user-friendly BeyondTV GuestCast™ solution designed specifically for hotel environments.
Jan
05
New LG OLED Gallery Series Hotel TVS Deliver Premium Hospitality Experience
TVs are created specifically for luxury hotel brands seeking to attract and engage premium guests.
Jan
05
Hotel Operator Launches GuestEQ Messaging Platform to Elevate the Guest Experience
GuestEQ allows hotels to communicate with guests via SMS text message and streamline hotel operations by creating action orders for housekeeping and maintenance.
Jan
05
Win-River Resort & Casino Selects Agilysys Solutions To Streamline Guest Self-Service and Improve the Guest Journey
Customer expands Agilysys partnership with rGuest Express and IG OnDemand cloud-native SaaS contactless mobile products.
Jan
05
Industry Leaders Join Forces to Create Etherio Group and Expand Meeting/Event Planning, Incentive Services
MeetingAdvice, Global Meetings & Incentives, ABC Global Services, CCRA International and Matchstick Creative unite under single ownership.
Jan
05
UniFocus Announces Investment from Strategic Growth Partner, The Riverside Company
Partnership allows UniFocus to further advance its platform for the hospitality industry and expand to new markets.
Jan
05
Duetto Welcomes Back RLH Corporation
RLH Corporation has started the redeployment of Duetto's pricing application, GameChanger, and its reporting and forecasting tool, ScoreBoard, across its owned and leased hotels.
Jan
05
INTELITY Receives 4th Patent for Its Hospitality Technology Platform
The new patent reflects INTELITY’s deep commitment to innovation in the space of staff collaboration and platform integrations.
December 2020
Dec
29
Infogain Buys AI, Analytics Company Absolutdata
Absolutdata’s AI and Analytics are paired with Infogain’s digital platform.
Dec
23
Study: 76% of Meeting Planners Are Now Rebooking
Respondents to Knowland's 2020 Meeting Planner Survey say that flexible low-risk hotel contracts are extremely important.
Dec
22
mCloud Connects 10 New York Buildings in New Multi-Site Commercial Building Campaign
Customers include franchises for notable brands including some of the world’s largest restaurant chains.
Dec
17
QOS Networks Enables Enterprise Customers with Addition of Managed SASE and SD-WAN Solutions
QOS Networks is the market leader in edge managed services with a focus on cloud enablement, security, and network visibility for businesses of all sizes.
Dec
17
Waitbusters Offers Free Online Ordering and Delivery for 2021
For all new restaurants that sign up to use the software in the month of December, Waitbusters is offering 12 months free of subscription and commission costs.
Dec
17
Zoox Smart Data Poised to Continue Rapid Growth in 2021
Provider of big data profile technology bolsters presence in key hospitality, casino and travel markets with the ongoing expansion of its global customer base.
Dec
16
Cvent Partners with Aimbridge Hospitality with Preferred Access to Industry-Leading Event Diagramming and Virtual Site Tour Technology
Leading global hotel management company to leverage Cvent solutions to attract more group business and support a safer return to in-person events.
Dec
16
White Paper Finds a Key to Post-COVID Recovery in the Dishroom
Increased operational efficiency, cost savings and the promotion of a more balanced, sustainable, human ecosystem on property may begin in an unexpected place: the hotel dishroom.
Dec
16
Why Contactless Technology Should Be Your Next Bet
This infographic from Angie Hospitality illustrates the growth and business case for contactless technologies in hospitality.
Dec
16
The Office Holiday Party is 'On' at Deliverect
Third-party delivery order integrator uses VR to bring employees together this holiday season. Deliverect is using AltspaceVR, a VR events space, to host its company holiday party.
Dec
15
Amadeus Renews Long- Standing Relationship with IHG for Business Intelligence Solutions
The continued exclusive endorsement of Amadeus' Demand360, Agency360, and RevenueStrategy360 solutions provide the insight needed to increase booking demand and revenue.
Dec
15
Raines Hospitality Completing Portfolio-Wide Transition to Aptech
Nineteen properties will be live with Aptech’s PVNG enterprise accounting solution by January, and soon training will begin on Aptech’s NEW Execuvue business intelligence solution.
Dec
15
Contact Tracing App Adds Visitor Log Feature
Visitor Log allows for restaurants and businesses required to maintain a visitor log without asking health screening questions.
Dec
15
Cvent Signs Multi-Year Technology Agreement with Radisson Hotel Group to Drive Transient Business Growth
Deal for Cvent Transient Business Intelligence signals Radisson Hotel Group’s commitment to leveraging innovative technology to help maximize its corporate travel segment.
Dec
15
Rochester Institute of Technology (RIT) Implements Agilysys Point of Sale & Cloud-Native Contactless Food Service Management Solutions
Agilysys SaaS Solutions to support social distancing while streamlining campus dining.
Dec
15
Jurny Partners with Pensio Global and Grupo VerdeAzul to Expand International Portfolio
Jurny to enhance guest experience and streamline residential condominium resort hotel operations.
Dec
15
Linda Kahangi Appointed as Chief Information and Operations Officer at Nomadix
She will provide strategic guidance over operations, technology infrastructure, information security, network operations center (NOC) and customer service management.
Dec
15
Welbilt, Apex Supply Chain Technologies Partner to Supply Automated Contactless Pickup Lockers
The Merco food order pickup solution can be integrated into a restaurant's existing digital ecosystem, providing deeper data and analytics to improve planning and efficiency.
Dec
14
Knowland Announces U.S. Meetings and Events Data for November 2020
Leader in group hospitality analytics sees meeting growth continue to rise month over month.
Dec
14
Brink POS Integrates with Mobivity’s Recurrency
Restaurants using Brink POS can now utilize Mobivity’s Recurrency AI/machine learning to analyze the various data from their POS.
Dec
14
IntelliSite Acquires Broad Sky Networks, Forms Holding Company
IntelliSite forms EPIC IO Technology, creating fast-growing privately held tech company combining IoT and AI solutions to worldwide managed wireless internet connectivity.
Dec
14
British Tech Company Launches ‘Fit To Fly’ Secure Health Passport for Air Travel
Firm warns airlines of serious threat to air travel security from fake COVID test certificates & health passports with unsecure QR code technology.
Dec
14
Restaurant/Bar Games Provider Launches App
For restaurants offering live hosted trivia or bingo nights, Let's Do Entertainment has rolled out a contact-free app that replaces game sheets.
Dec
11
Star Micronics Debuts USB Cash Drawers for Value, Max Series
Star’s new USB Cash Drawers allow users to manage cash with or without a receipt printer.
Dec
11
Square Introduces Shift Scheduling
Square now has a complete suite of labor management tools.
Dec
10
Presto Rolls Out New Solutions, Expands Market Base
Over the past 12 months, Presto has doubled its customer base and is helping thousands of restaurants go contactless.
Dec
10
Half of American Travelers Say They’ll Take the COVID-19 Vaccine as Soon as Possible
Vaccine news and rising COVID-19 infection rates having minor impact on long- and short-term travel intentions and perceptions of how safe it is to travel.
Dec
10
Zoox Smart Data Enables Hyper-Targeted Local Advertising Capabilities for Hotels
New localization functionality augments Zoox's big data guest profile capabilities to drive enhanced experience personalization and even greater hotel revenues.
Dec
10
PathSpot Partners with Opus to Prioritize Restaurant Employee Safety Training
The partnership will allow PathSpot to offer Opus’s mobile-first training solution to its customers, including restaurant owners and managers, to educate users on the hand scanning technology and enhance the onboarding experience.
Dec
10
Operto and Mews Partner to Enhance Smart Stay Tech for Hotel Customers
Hotels using Mews PMS tech will now have access to Operto's collection of curated hardware and custom-built software for IoT technology.
Dec
10
Full-Service Restaurant Transactions Underscore Need for Stimulus
TableSafe's transaction volume reflects reversal of recovery for restaurant industry.
Dec
10
RMS Introduces a Refreshed PMS for Hotels
The new version introduces a brand new module market that gives users the ability to activate integrations and expand system functionality themselves, and includes enhancements to other features including advanced security protocols, interactive dashboards and contactless guest solutions.
Dec
10
New Delivery Service Debuts
Drive Kindness has partnered with Olo's Dispatch platform and is planning expansion through 2021.
Dec
10
Square Adds DoorDash to its On-Demand Delivery Platform
Sellers can dispatch delivery drivers for orders placed directly on their website through DoorDash Drive.
Dec
10
Journera Brings Aboard Five Diverse Travel Companies in New Customer Expansion
They include companies in the duty free, homeshare, parking, car service and airport shuttle sectors.
Dec
10
Sofitel Legend The Grand Amsterdam Begins Digital Upselling Journey
Pre-arrival emails offer additional digital opportunities to communicate with guests and upsell hotel amenities.
Dec
10
Senior VP at Oracle Joins AHLA Board
AHLA’s Board represents leaders from all sectors of the lodging industry, including brands, owners and real estate investment trusts (REITs), management companies, independents, and state associations.
Dec
10
Morongo Casino Resort & Spa Turns to Beekeeper to Engage Staff Post Pandemic
With 1,850 employees and a desire to keep workers and the community safe, this Native American luxury operation relies on Beekeeper to digitalize its communications and keep employees engaged and productive.
Dec
09
Boutique Anatolia Hospitality Group Selects IDeaS G3 Revenue Management System
Family-owned Greek hotel organization turns to IDeaS to gain better insights into data through accessible automation.
Dec
09
Knowland Announces the Passing of CEO Robert Post
It is with profound sadness that Knowland announces the passing of Knowland CEO Robert Post. Bob passed away unexpectedly on December 4, 2020. We extend our most heartfelt condolences and sympathy to Bob’s family. Our thoughts are with them at this most difficult time.
Bob joined Knowland in 2012 as an investor and a member of its board of directors and in 2013 he took the role of executive chairman. In May 2019, he became CEO, bringing decades of experience to the company as a successful entrepreneur and veteran technology company leader.
Dec
09
Cunard Extends Pause in Operations
Guests who have had their voyage cancelled will automatically receive a 125% Future Cruise Credit, providing an additional 25% on any monies paid, to redeem against a future voyage.
Dec
09
Olea Kiosks Partners with UrVenue
Self-service kiosk solutions enables venues and hotel properties to layer in another customer touchpoint that drives self-service revenue with transactions that are contactless, resource-free, branded, and always open for business.
Dec
08
Consumers Come Clean In Honeywell Survey: Cleanliness And Hygiene Top Priority When Choosing Flights, Hotels
U.S. survey respondents cited cleanliness as the top deciding factor for travelers selecting which airlines to fly and which hotels to book.
Dec
08
Epson’s Next-Generation LightScene Laser Projectors Unleash Dynamic, Experiential Content for Companies, Designers and Artists
New LightScene EV-110 and EV-115 Combine Lighting and Digital Projection to Create Captivating Art, Signage and Décor Displays.
Dec
08
Parklane Hotel Creates World-Class Conference and Hospitality Facilities with JBL Professional Audio Incorporating BSS Audio, Crown and Soundcraft
ALA Equipment Company installs JBL Professional Audio system in the Parklane Hotel to deliver an exceptional guest experience.
Dec
08
Three Sages Partners with SONIFI Solutions to Offer Fitness and Wellness Content to Hotel Guests
Hotels with SONIFI’s interactive TV platform now have the option to offer guests free on-demand workouts and exercises from Three Sages, ranging from high-intensity routines to yoga flows, mindfulness practices and guided relaxation techniques.
Dec
08
Best Western Plus Cotton Tree Inn- Sandy Adopts BeyondTV GuestCast by Hotel Internet Services to Cater to Guest Demands for Access to Streamed Content
Utah-based hotel ensures that guests can achieve total control over in-room entertainment with hassle-free personal device to TV casting abilities.
Dec
08
The Inn at Harbor Shores Waterfront Resort and Condo Residences Leverages Maestro PMS and Intelity Integration to Enhance Contactless Guest Experiences
From instant contactless guest requests, F&B ordering via in-room tablet, and mobile check in/out user-friendly app features, the integrated solution is connecting guests with a sophisticated and personalized journey.
Dec
07
Hand IQ Launches Smart Handwashing Assistant
Using sensors and Bluetooth technology, The Hand IQ assistant reminds people to wash their hands and guides them through the process. The mobile app reinforces team and individual accountability through compliance data dashboards and real-time reporting.
Dec
04
HungerRush Buys AI-Driven Text Message Ordering Solution
OrdrAI self-service ordering drives revenue for restaurants that want optimize no-contact options.
Dec
04
Knowcross Announces Launch of COVID-19 Ready KNOW Housekeeping
New features include: Staff Health Assessment module, Dynamic Task Sheets, and Flexible options to offer guests the option to opt-out of cleaning.
Dec
04
Reltio Achieves AWS Travel & Hospitality Competency
Reltio provides a cloud-native multi-tenant multidomain MDM platform that delivers real-time data at scale.
Dec
04
LoungeUp Acquires Dmbook Pro to Improve Guest Relationship Management
Dmbook Pro is a virtual assistant for hotel management.
Dec
04
Applova Offers a Free Digital Menu
The free digital menu and custom-generated QR code can be created in a few minutes on applova.io/onthehouse.
Dec
04
Oaky Provides Oracle Cloud and Opera Cloud PMS Customers with Automated Digital Upselling
Oaky is integrated with Oracle Cloud and now available in the Oracle Cloud Marketplace.
Dec
04
British Tech Firm Launches 5 In 1 Secure Health Passport Wallet for COVID Testing & Vaccinations for International Travel & Mobility
Cross border platform is being used for air travel, return to work, school, hospitality & soon sports stadiums.
Dec
04
On-Premise Event Coordination Gets a Tech-Savvy Upgrade with New Easy-to-Use Software
ORO's platform consolidates event planning spreadsheets, binders, and contracts into a purposefully designed platform that is optimized for speed and productivity.
Dec
04
Whistle Messaging Achieves AWS Travel and Hospitality Competency Status
Whistle Messaging, Inc. (Whistle) – a leading Guest Messaging Platform – has announced today that it has achieved Amazon Web Services (AWS) Travel and Hospitality Competency status. This designation recognizes that Whistle has demonstrated deep experience helping customers transform their business from behind-the-scenes operational efficiencies to guest-facing customer experiences.
Dec
04
Virdee and SALTO Systems Partner to Deliver Contactless Arrival and Entry Solutions Across the Built Environment
Integration accelerates the roll out of Virdee’s API-first, contactless check-in and check-out solutions.
Dec
04
Volara Achieves AWS Travel and Hospitality Competency Status
Designation demonstrates Volara’s deep experience in helping hotels deliver contactless guest engagement and touchless room controls via Amazon Alexa while protecting guest privacy and hotel proprietary data.
Dec
03
HotSchedules Operates Under Fourth Brand
Under the rebrand, HotSchedules will continue to be the flagship workforce management solution for Fourth in the United States.
Dec
03
ASSA ABLOY Global Solutions Equips TownePlace Suites by Marriott St. George With Mobile Access and Latest in IoT Lock Security
Extended-stay hotel upgrades to VingCard Classic RFID to provide enhanced safety and contactless convenience while streamlining operations and reducing energy costs with room occupancy detection.
Dec
03
Outback Steakhouse Adds Gift Cards to Curbside Menu
The new gift card drive-up service offers safety, convenience and comfort.
Dec
03
Atomize Becomes First RMS to Ingest OTA Insight’s New Forward-Looking Data Sets
Partnership allows Atomize users to better understand traveler intent, helping them build strategies to capture recovering demand with the right rates and offers.
Dec
03
Volara Partners with Butler Hospitality and Synergy Global Housing to Bring Roomservice to Guests at Synergy Chelsea NYC
With Volara-powered Google Nest Hubs in each corporate residence, guests scan an on-screen QR code to access an in-room restaurant menu with orders prepared at one of five hotel hub kitchens in Manhattan
Dec
02
Hughes Positioned as a Challenger in 2020 Gartner Magic Quadrant for Managed Network Services
Hughes also distinguished as a leader on the 2020 Frost Radar for North American Managed SD-WAN Services.
Dec
02
Phonesuite Direct Spins Off Phonesuite
Scott Jamison is heading up new leadership team for standalone company.
Dec
02
Sharp NEC Display Solutions Introduces MultiSync ME Series Displays For Mainstream UHD Digital Signage Needs
Fully commercial large format display lineup built as an affordable, yet reliable ultra high-definition digital signage option.
Dec
01
Outsourced HR Company Targets Restaurants
Table HR takes care of HR processes externally and minimizes liability for hospitality-industry business owners, so that they can focus on building additional revenue streams through outdoor dining and delivery during COVID-19.
November 2020
Nov
24
IDeaS and Mews Partner to Provide Two-Way Data Exchange
Technology award winners seamlessly connect leading RMS and PMS solutions to transform hotel productivity and guest experience.
Nov
24
Hotel Vin, Autograph Collection Partners with Hotel Internet Services
HIS industry expertise ensures a seamless and reliable online connection for Hotel Vin guests.
Nov
23
inhousedelivery.com Launches All-in-One Delivery Solution
Now available in beta, inhousedelivery.com enables restaurants to quickly and easily manage online orders, driver scheduling, and delivery management, with no third-party commission.
Nov
23
Impact Kitchen Relaunches With New Tech Suite and Ordering App
The new loyalty app enables customers to order, pay, and collect points while directly supporting Impact Kitchen.
Nov
20
RoomKeyPMS Releases Enhancements to Mobile Check-In with Automated Pre-arrival Emails
The features make the check-in process efficient by allowing guests to stay informed with relevant emails at the right time, socially distance, and check-in efficiently saving hotel team time during lower staffing levels.
Nov
20
Resonai Launches Vera Concierge, an Augmented Reality, Artificially Intelligent App for Commercial Buildings
Built on Resonai’s AI platform, Vera, the app provides contactless indoor navigation with Integrated AR content for personalized assistance.
Nov
20
World Cinema (WCI) Provides a Total WiFi Connectivity Solution for Newly Launched Long-Term Hotel Concept stayAPT Suites
WCI’s ImpruviX provides a robust, secure high-speed connectivity solution for stayAPT Suites, providing WiFi full range secure connections wherever the guest is in the property.
Nov
20
Olo Releases Curbside Arrival Notifications, Dine-In, Virtual Restaurant Support, and Other Enhancements
New features across the platform help customers adjust to off-premise shift.
Nov
20
Expedia Group Rev+ Now Available in Sabre's SynXis Platform
Partnership makes real-time market insights available to hoteliers.
Nov
19
iPourIt Introduces a Business Intelligence Platform for the Self-Pour Market
TapVision leverages consumer data accumulated from iPourIt self-serve beverage dispense operations to provide powerful operational insights and reports.
Nov
19
Vonage Contact Center Helps Hotelbeds Handle the Challenges of a Global Pandemic While Boosting Customer Experience
Hotelbeds chose the Vonage Contact Center for its deep Salesforce integration, omnichannel, routing and reporting capabilities.
Nov
19
Cendyn Announces Next-Generation Customer Data Platform, Starling
Starling unites, transforms, cleanses, and enriches millions of data points.
Nov
19
Amadeus: New Consumer Research Reveals How Technology Can Boost Traveler Confidence and Accelerate Demand
42% of respondents say mobile applications that provide on-trip notifications to inform about localized outbreaks and changes to government guidance would help boost their confidence to travel.
Nov
19
UgoVirtual Appoints Michael Cohen as CEO to Lead Rapid Growth in the Virtual/Hybrid Event and AR/VR Solutions Market
Provider of comprehensive virtual and hybrid event solutions platform taps technology industry veteran and AR/VR visionary to lead strategic global growth initiatives.
Nov
19
M3, HotStats Partnership Integrates Key Hotel Benchmarking Data for Comprehensive Financial Reporting
M3 now offers intelligent market analysis from combined 12,000+ global hotel properties through HotStats' proprietary data index
Nov
19
Honeywell Launches New Products to Improve Air Quality in Commercial Buildings
Honeywell Electronic Air Cleaners with UV Systems remove impurities from the air and provide filtration and disinfection without a significant pressure drop.
Nov
19
RMS Unveils New and Improved Internet Booking Engine
IBE enables properties to accept direct online bookings from any device in real time and integrates with all other RMS distribution and property management features.
Nov
19
Circa Partners Exclusively With UrVenue Technology for Stadium Swim and Circa Sportsbook
UrVenue platform used as a safe and contactless way to book various hospitality areas.
Nov
18
Hook & Reel Selects Revel to Improve Operations Across 50 Restaurant Locations
Hook & Reel wanted a POS that would provide ease-of-use for servers, while also improving order accuracy and speed of service.
Nov
18
OrderBoard is the Latest Dynamic Addition to Orbital’s Car-Link Series
OrderBoard is designed to address the limitations of remote location infrastructures, handling contactless payments, F&B kitchen orders, delivery, stock control and reporting in a fast, reliable and powerful data-efficient package.
Nov
18
Silverware Announces Integration Partnership with Cuboh to Aggregate Online Orders
Cuboh replaces multiple tablets at the front of house with a single proprietary tablet capable of 86ing items, accepting and rejecting orders, executing refunds, adding upcharges to orders, and sending all information in real time to the Silverware point-of-sale system.
Nov
18
MGM Resorts Builds Customer 360 with Amperity’s CDP to Redefine Customer Experience and Marketing
With Amperity’s platform assembling a Customer 360 and making it readily available, MGM is reaching their customers with messages and promotions at key moments before, during, or after guest visits to provide an elevated experience and drive more engagement.
Nov
18
Interface Security Systems Introduces New Business Text Messaging App for Restaurants
New Two-way Mobile Text Messaging App Enables Restaurants to Communicate with Customers Using Existing Published Business Phone Numbers
Nov
18
Aimesoft Releases Multimodal AI-based Virtual Receptionist Product AimeReception
Aimesoft also offers similar virtual clerk software packages that are specifically tailored for hotels (AimeHotel), retail stores (Aime AIShop), and hospitals (AimeHospital).
Nov
18
Square Debuts Kitchen Display System
Square’s product-line extension for restaurants improves efficiency, communication, and accuracy for restaurants.
Nov
18
Red’s Savoy Pizza Adds Order & Delivery to Paytronix Digital Guest Engagement Platform
As online orders edge up, brand consolidates guest transaction data across in-store and off-premise channels.
Nov
18
Bartech Unveils BarTouch Cloud to Enhance Manual Minibar Operations Efficiency
Cloud-based platform enables seamless in-room F&B operations despite reduction in onsite non-essential staff, while minimizing costs and enhancing data security.
Nov
18
Johnson Controls Launches Smart Fire Sprinkler Monitoring Solution
24/7 remote monitoring capabilities through the cloud helps prevent system failure, building damage and operational downtime.
Nov
18
New SpotOn Contact Tracing Software Helps Restaurants Operate Safely Amid COVID-19 Precautions
SpotOn’s new product leverages reservations management software to record and store necessary contact tracing information, which ensures that if a business needs to alert customers to a COVID-19 event, their contact information is easily accessible.
Nov
17
Zonetail Partners with Routier to Bring AI Contactless Multilingual Guest Messaging
Integration partnership enabling 25,000+ AAHOA affiliate hotels, and other Zonetail hotel partners, to digitally communicate with guests using the Zonetail app, or by using Routier, connecting guests and staff via SMS/text, Instagram, Twitter, WhatsApp, WeChat, Facebook, Line and others.
Nov
17
Toast Go® 2 and Toast Order & Pay® Is a Contactless Suite that Empowers Restaurateurs to Keep Guests Safe and Grow Average Check Size
Toast customers increase orders by 31 percent with Toast Go® 2, check size by 45 percent with Toast Order and Pay® despite continuous industry changes due to the COVID-19 health crisis.
Nov
17
Mass Rollout Bringing 900 Hotels onto Maestro PMS Browser Version 5.5 in 2020 at No Cost to Clients
Maestro shows its 43+ year service commitment by implementing portfolio-wide PMS upgrade to better prepare independent operators for the ‘new normal’.
Nov
17
Alpine Investors' ASG Acquires ProfitSword
This deal marks the 30th acquisition for ASG and the 2nd in the ASG Hospitality Technology vertical.
Nov
17
Victorian Townhouse with Control4 Automation Draw New Crowds as COVID-19 Transforms Travel
Boutique luxury lodging integrates high-tech room controls for guests and COVID-friendly operations through remote system management.
Nov
16
FreshAir Announces Unique and Highly Effective Smoking Detection System for Hotels
FreshAir announces unique and highly effective smoking detection system for hotels.
Nov
16
UniFocus Announces Wearable Technology Integration through Mobile App Enhancements
UniFocus Mobile harnesses wearable technology to facilitate quicker decision making and improved productivity.
Nov
16
Maidbot Partners with Reckitt Benckiser to Drive Confidence in Hospitality Cleanliness
Not just a robotic cleaner, Rosie can track environmental data from temperature and humidity to Wi-Fi signal strength.
Nov
16
McDonald’s Operator McBee Enterprises Combats COVID-19 With Squadle Food Safety Technology
Prominent franchise streamlines compliance with digital checklists and food safety procedures across Massachusetts based multi-unit restaurant chain.
Nov
13
Sharp NEC Display Solutions Expands USB-C Connectivity Within NEC MultiSync EA Series
Building on the success and core feature set of the NEC MultiSync EA Series, these new models provide a feature-rich experience for the enterprise environment with USB-C connectivity and charging capability.
Nov
13
Epson Announces Availability of Six Projectors Designed for Laser-Focused Learning and Custom Signage
Affordable, Feature-Packed Ultra Short-Throw Models Empower Creative Minds and Engage Students Virtually Anywhere
Nov
13
Saranac Waterfront Lodge Opens with IDeaS G3 RMS Implemented for Automated Revenue Optimization
Skyward Hospitality selects IDeaS G3 RMS to maximize every reservation as it opens its first property amid COVID disruption in a competitive marketplace.
Nov
13
Amadeus Combines Forward-Looking Occupancy and Rate Data in New Business Intelligence Solution
RevenueStrategy360™, a new solution from Amadeus, provides the hotel industry’s most comprehensive market insight to support recovery.
Nov
12
HP Introduces All-in-One Solution
HP Engage One Pro blends performance and sleek design in a flexible and durable point-of-sale system.
Nov
12
22Miles Supports Touchless Interactivity for Displays, Announces Secure Mobile Control Feature Now Available for Free
Touchless access and control feature for digital displays, video walls, and kiosks now available free for select new and existing 22Miles clients to support post-pandemic needs.
Nov
12
Paytronix Introduces Subscription Programs
Turnkey program enables restaurant and c-stores to launch a subscription program.
Nov
11
SEKO-Bringg Partnership to Offer Consumers Visibility, Control of Deliveries
Via a SMS link to a self-service web app, customers can track their deliveries in real time.
Nov
11
Hotel Drover Selects Knowland to Build Group Business Pipeline Through Targeted Prospecting
Ahead of grand opening, sales staff harnesses the power of business intelligence to gain competitive edge and ensure profitability.
Nov
11
HP Enhances Retail Experiences with Powerful All-in-One Solution
HP Engage One Pro blends outstanding performance and sleek design in a flexible and durable point-of-sale system.
Nov
11
WANAAHA Casino Launches Theatro’s In-Ear Communication Platform to Drive Team Engagement and Elevate Guest Experience
California gaming operator empowers every member of its team to communicate, collaborate and access necessary information through Theatro’s mobile IoT platform
Nov
11
RESIDE Worldwide Teams Up with Virdee to Implement “Touchless” Check-In Technology Solution
Solution enables seamless customer arrivals while providing safe access to properties.
Nov
10
Global DMC Partners Releases Results of Q3 Meetings & Events Survey
Insights include that nearly three quarters of planners are moving live events to virtual or hybrid formats for 2021, and that a majority believe the COVID-19 vaccine is the key to bringing back face-to-face events.
Nov
10
Videotel Digital’s Touchless WAVE to Play Now Works with Interactive Players
When incorporated with Videotel Digital’s interactive media players, WAVE can also allow an active viewer to interact with a kiosk or touchscreen without fear of contamination.
Nov
10
HCN and Intello Team Up to Bring Contactless Communication Solutions to the Hospitality Industry
From voice enabled commands, guest mobile WiFi access, contactless meal delivery, smart thermostats, and so much more, HCN and Intello deliver the ultimate post-COVID response to the industry.
Nov
10
Arkansas State Parks Relies on Maestro Web Browser PMS at 29 Lodging Destinations
Operator of grand lodges, cozy cabins, and campsites discovers the grass isn’t always greener when switching tech providers; Maestro is proving to be its No. 1 PMS choice.
Nov
10
Quality Inn Montgomeryville Adapts to Future of Streamed Guestroom Entertainment
Choice Hotels property implements hospitality-designed casting platform to provide guests with instant, convenient and secure access to personalized content on guestroom televisions.
Nov
09
Russell Partnership Technology Launches Hotel Forecast Toolkit to Assist with Recovery
With hoteliers struggling to build accurate financial forecasts due to COVID-19, Russell Partnership Technology has created a low-cost forecast toolkit to help staff more clearly understand their future.
Nov
09
Research From travelhorizons Reveals Americans Aren’t Staying Home for the Holidays
Between November and early January, 36% of travelers intend to stay at a hotel, 20% at a resort, and 17% at a bed and breakfast or in a short-term rental.
Nov
09
U.S. Payments Forum Releases New Resources
New Resources Cover In-store Contactless Payment Limits, Card-Not-Present Fraud Mitigation and Communication Best Practices for Transit Open Payment Acceptance
Nov
09
OmniExperience launches OmniConnect
OmniConnect is a SaaS based video conferencing, IM and notification solution via the Microsoft Cloud.
Nov
09
Hospitality Industry Veteran Peggy Bianco Joins Journera as Senior Advisor
Bianco to provide strategy and speed adoption of Journera with lodging brands
Nov
04
Bluezone By Middleby Patented Indoor Air Purification System Now Available
Company says it destroys 99% of indoor airborne viruses with no-filter technology and are available for indoor use at restaurants.
Nov
04
Internova Travel Group Adopts Health Security Verification Platform
Partnership with Forbes Travel Guide and Sharecare verifies consistency in hotel health safety standards
Nov
03
Traction Guest Launches Return-to-Work Solution to Help Businesses Safely Bring Employees and Essential Visitors Back Onsite
Systematically addresses workforce health and wellness, bridging a critical duty of care gap in many global risk management and return-to-work programs.
Nov
03
STRATACACHE Launches LINQ Intelligent Tablets
The tablets were designed by consumer engagement experts.
Nov
03
Blue Water Resort & Casino Streamlines Guest Self-Service and Improves the Guest Journey
Customer expands partnership with Agilysys to enable mobile check-in and promote a contactless user experience.
Nov
03
Surface Technology Company Silver Defender Launches Antimicrobial Touch Screen Protectors and Face Masks
The technology is activated by light, air pressure and touch.
Nov
02
Newly Formed Sharp NEC Display Solutions Starts Operations
Sharp NEC Display Solutions Ltd. will continue its focus on the BtoB display business, producing and developing a broad range of visual display solutions for a variety of markets and applications.
Nov
02
Infor Develops Contactless Ordering Solution for Hospitality Industry
Cloud-based Infor OrderNow provides new contactless ordering capabilities for hospitality and food service leaders.
Nov
02
SiteMinder Launches Partner Program to Harness Local Power for Hotels Globally
The Partner Program is the latest major initiative from SiteMinder to address the fragmentation across the hotel industry worldwide.
October 2020
Oct
29
Tripleseat Launches DirectBook, a Contactless Way to Book on-Premise Events and Catering
DirectBook enables venues and their customers to book private events or catering online with just a few clicks of the mouse.
Oct
29
Virgin Voyages Selects DeCurtis Shield as a Core Part of their “Voyage Well” Program
The “Voyage Well” Plan sets forth to increase crew and passenger safety in light of not just the COVID-19 pandemic, but also as a set of evolutions to increase the overall safety and health of the crew and guests moving forward.
Oct
29
Online Ordering Service Removes Fees to Restaurants on Orders Under $10
Slice challenges all other online ordering services to create fairer fee structures for restaurants
Oct
29
COVID-19 Delays European SCA Implementation by 6 Months
Sixty-six percent of firms are not ready to meet the Dec. 31, 2020 deadline.
Oct
28
Sojern Adds Metasearch to Multichannel Digital Marketing Platform
Now travel marketers can access all major digital marketing channels from a single provider: metasearch, display, native, video, connected TV, search, and social.
Oct
28
PURO Lighting Forms Alliance with Acuity Brands
Alliance will accelerate growth, innovation and new products in the increasingly competitive UV light disinfection marketplace.
Oct
28
Ordermark Raises $120M
Ordermark also operates Nextbite, a pioneer in the virtual restaurant space.
Oct
28
Golden Nugget Leverages Knowland to Prospect for New Business
Iconic Vegas hotel and casino turns to industry leader for intelligence-driven search and analytics to save time, gain competitive edge and increase revenue.
Oct
28
Virdee Launches First End-to-End Contactless Check-in Solution for Hotels and Multifamily Properties
Virdee Concierge, an API-first platform, provides a virtual reception experience to enable seamless customer arrivals - reducing costs and boosting profitability for building owners
Oct
28
Cox Business’ Blueprint RF Launches Upgraded Wi-Fi Network Platform
DG2 is redefining Hospitality WiFi with enhanced capabilities and comprehensive modern architecture
Oct
28
HITEC 2020 NEWS: Samsung Highlights the Importance of Partnerships when Helping Hotels get Back to Business
Partners with Pineapple Hospitality and Catapult Tech to pilot LYNK Cloud.
Oct
28
HITEC 2020 NEWS: Alexa for Hospitality Announces New Updates
New developer tools, support for more Alexa features, and support for more Echo devices, will enable solution providers and properties to integrate Alexa’s AI into valuable end-to-end experiences at scale.
Oct
27
Hersha Hospitality's Independent Collection Partners With Duetto
Hospitality investment firm selects Duetto's Revenue Strategy Platform for its collection of luxury and lifestyle hotels.
Oct
27
Beekeeper Joins UKG Dimensions Technology Partner Network
UKG (Ultimate Kronos Group) is a global provider of HCM, payroll, HR service delivery, and workforce management solutions.
Oct
27
Chicago-Based Pizza Chain Giordano’s Appoints SevenRooms as Their Reservation & Guest Experience Platform of Record
Leading casual dining brand brings on technology platform to streamline operations & guest experience.
Oct
27
Angie Hospitality Offers New Subscription-Based Pricing, Helps Hotels with Budget and Safety Changes
Updates Equipment and Reduces Costs to Aid in Hospitality’s Recovery Efforts
Oct
27
HITEC 2020 NEWS: TraknProtect Adds New LTE Gateways to Platform
Solution bypasses hotel's Wi-Fi to communicate directly with the TraknProtect cloud.
Oct
27
Cox Business’ Blueprint RF Launches Upgraded Wi-Fi Network Platform
DG2 is redefining Hospitality WiFi with enhanced capabilities and comprehensive modern architecture.
Oct
27
HotStats: U.S. Hotel Profit Stuck in Neutral; Rest of the World Switches Gears
For the seventh consecutive month, U.S. hotels in September remained in negative gross operating profit per available room territory.
Oct
27
Oracle Deals an Ace in the Hole for Casino Group in Historic Downtown Vegas
The D, Golden Gate and Circa Casinos go all-in with Oracle Hospitality and NetSuite
Oct
27
HITEC 2020 NEWS: Percipia Launches New Integrated VIVA Solution for Alexa for Hospitality
This new collaboration enables over 30 major Property Management Systems (PMS) and other various hotel systems to integrate with Alexa for Hospitality and offer a more cohesive and connected solution.
Oct
26
HITEC 2020 NEWS: Hotel Internet Services Showcases Advances in Contactless Guest Service and Entertainment Personalization Along With Latest in Wi-Fi Connectivity
Provider of hotel connectivity solutions to exhibit voice-enabled and smart device compatible advantages of BeyondTV content streaming platform in addition to offering insight over how cater to growing guest Wi-Fi expectations.
Oct
26
BYHOURS DIRECT Allows Hotels to Sell Meeting Rooms and Guestrooms by the Hour
Offers hotels another source of direct revenue.
Oct
26
Decline in Information Security Training and Policies May Negatively Impact U.S. Businesses
Shred-it's 2020 Data Protection Report reveals the emphasis on employee security training and policies has declined, despite continuous data breaches.
Oct
26
HITEC 2020 NEWS: Maestro to Showcase Multi-Platform Web Browser PMS Options for Independents
Attend Maestro’s ‘Power to Choose’ Virtual Exhibitor Tutorial and learn if Cloud-Hosted, On-Premise, Self-Hosted or Private-Cloud PMS is right for you; Online event to be held Thursday, Oct. 29, at 1:00 p.m.
Oct
26
HITEC 2020 NEWS: Nomadix Unveils New Suite of Hotel Offerings at Cyber HITEC
Showcasing reliable, cost-effective portfolio, meets shifting guest demands.
Oct
26
HITEC 2020 NEWS: Aptech to Showcase its Hospitality-Specific Finance & Accounting Software
Five reasons why hoteliers should purchase their finance and accounting software from a technology supplier with 50 years of hospitality experience.
Oct
23
Fazoli’s Franchisee Selects PAR Technology’s Brink POS to Launch Concept’s First Ghost Kitchen
The new ghost kitchen location underscores Fazoli’s commitment to providing its guests with as many options as possible to order comfortably and safely.
Oct
23
Yelp Economic Average Shows New Restaurant and Food Businesses Are Opening at Pre-Pandemic Levels
More than 210,000 businesses reopen across the country.
Oct
23
Relay Launches Newest Enterprise ‘Walkie-Talkie Killer’ Relay+
Software-powered push-to-talk device offers simplicity and unlimited range, sets sights on becoming the communications platform for frontline workers.
Oct
23
Applova Releases Restaurant Analytics for Independent Restaurants, Food Trucks, Kiosks and Small Chains
Applova’s restaurant analytics is a plug-and-play tool that collects every data point and converts them into meaningful insights.
Oct
22
Almost Half of Americans Open to Booking a Hotel Stay in The Coming Months
SevenRooms’ “Beyond the Booking: Meeting & Exceeding Hotel Guest Expectations” report reveals what it takes to adapt to the guest of the future.
Oct
22
Hilton and Amadeus Renew and Expand Business Intelligence Partnership
As part of the deal, Demand360 will also be the exclusive provider of forward-looking data integrated into Hilton’s Revenue Management System (GRO). The result seen by the Hilton properties that recently completed the pilot integration is refined decision-making, enabling revenue improvement.
Oct
22
Inspire Brands Rolls Out Supply Chain Management
CMX1 will help Inspire’s Global Quality Assurance team manage and monitor food safety and quality assurance, and resolve non-conformances from audits and product quality incidents experienced by suppliers.
Oct
22
Virgin Hotels and InnSpire Unveil a New and Improved Contactless Guest Experience
InnSpire's integration hub makes sure that a very intricate backend becomes slick, easy to use, and engaging through Virgin Hotels' TVs on the front-end.
Oct
21
M3 to Showcase Latest Offerings and Developments at Cyber HITEC
Registered attendees can visit M3’s virtual booth where sales representatives will be available to answer questions about M3’s forward-thinking products.
Oct
21
Hotel Kansas City Taps Knowland to Prospect Group Business Ahead of Grand Opening
New boutique hotel in Kansas City, Mo. prepares group sales lead generation to amplify meeting revenue ahead of grand opening in 2021.
Oct
21
Hotel Dedicated to Female Empowerment, Opens with Volara + Google in Every Guestroom
Integration and implementation of the Google Hotel Solution expands Volara’s corporate relationship with Viceroy Hotels & Resorts and launches a new relationship with the Pebblebrook Hotel Trust.
Oct
21
Softtek and MENU Technologies Form Partnership
Collaboration will bring omnichannel solution, and substantial efficiency and value gains to restaurants.
Oct
21
Angie Hospitality Demonstrates Contactless, Smart Hotel Technologies at Cyber HITEC
Exhibits Cost-Saving Solutions That Limit Hotel Touchpoints
Oct
21
Aceyus Leverages AWS to Streamline Contact Center Operations
Powered by AWS, Aceyus VUE cloud platform elevates the customer experience with real-time reporting data and full visibility into call centers and now supports Amazon Connect.
Oct
20
Contactless Payments Provider Tops 1M US Restaurant Transactions
Contactless payments startup Up n’ go offers diners and restaurants easy-to-use contactless payment solution.
Oct
20
Aptech Announces Next Version to its Execuvue Business Intelligence Solution
Key features include new ‘Dashboard’ tool with stunning data visualizations and self-service capabilities giving hotel finance teams flexible access to information
Oct
20
El Conquistador Resort Selects Agilysys Golf Solution to Streamline Player Management and Optimize Pro Shop Operations
Resort expands partnership with Agilysys to enrich player experience and maximize golf business value.
Oct
20
iWallet Rolls out QR Code Solution
Implementing QR contactless menus replace the need for physical menus. It's a simple one step process to generate a QR menu at menu.iwallet.com.
Oct
20
Givex Launches Mobile App to Streamline Online Ordering, Gift Card and Loyalty Programs
The Givex Customer WebSuite delivers gift card, loyalty and online ordering capability all in a single mobile app and provides a unified experience across desktop and mobile.
Oct
20
GoTab Goes Beyond Contactless Ordering & Payment for Hospitality Operators
Restaurant commerce platform unveils integrations with Postmates and 7shifts.
Oct
20
LoungeUp Improves Its Messaging Tool to Optimize Guest Request Management
The messaging tool has been transformed into the Guest Messaging Hub, which centralizes conversations and guest requests.
Oct
20
Vendors Team Up to Use AI to Battle Food Fraud
FoodChain ID licensed technology from Battelle to fight food fraud using EMAlert, a food fraud prediction tool using AI to identify potential hazards in the global food supply chain.
Oct
20
Maestro PMS Adds Frontline User Focused Native Tablet Version to Complement Its Web and Windows Solutions
At CYBER HITEC, join Maestro’s exhibitor tutorial session titled ‘Cloud-Hosted, On-Premise, Self-Hosted & Private-Cloud PMS; All Platforms Have Advantages, Which Is Right For You?’ on Thursday, Oct. 27, at 1:00 p.m.
Oct
20
Nomadix Helps Hotels Navigate COVID-19 With New Cloud PBX Service
Nomadix PBX enables hotels to upgrade outdated equipment, meet new safety requirements and save money each month by making the switch.
Oct
20
ProfitSword Partners with Event Temple
ProfitSword partnership with Event Temple offers full real-time insight into hotel group sales, event and catering performance.
Oct
16
WebRezPro Integrates Akia Guest Messaging
Combined solution automates communications and contactless check-in for improved guest experience.
Oct
15
Instant Pay Venture Raises $4.5m
Clair says it will disrupt the payday lending industry by providing free instant pay to hourly and gig workers.
Oct
15
Ziosk Expands Tech Platform
New Ziosk Platform delivers one intuitive experience across multiple solutions with launch of Ziosk Virtual, Ziosk Mini, Ziosk Pro Server Tablet and Ziosk Tether.
Oct
14
Nomadix Casting Enables Guests to Personalize their In-Room Entertainment Experience
Nomadix Casting enables guests to quickly pair their devices with the in-room TV. No downloads are needed on guest devices, and there’s no need to enter usernames with the remote or share passwords with the hotel.
Oct
14
Tattle Integrates with Brink POS
Customer Experience Improvement (CXI) platform joins PAR Technology’s Brink POS integration ecosystem.
Oct
14
Minnow Launches Pilot Program for its Contact-Free Food Pickup Pods
Minnow Pickup Pod has launched a pilot program in partnership with Crisp Salads and bNatural Kitchen.
Oct
14
IDeaS and Host Hotel Systems Implement Two-Way Data Integration
Hotel technology partners combine industry-leading automated solutions to increase productivity and profitability.
Oct
13
HappyOrNot’s Full Range of Customer Feedback Terminals Now Protect Against Coronavirus
HappyOrNot partners with Nanoveau to coat its Smiley Touch touchscreen terminals with an antimicrobial film.
Oct
13
Aptech + Zaru Driving Operational Efficiencies, Streamlining Invoice Processing for Hotels
The Naples Bay Resort & Marina is the first hotel to benefit from this joint technology
Oct
13
Apex Hotels Goes on Point with Infor
Flagship London property deploys Infor Hospitality platform following 100% remote implementation.
Oct
13
Videotel Digital Adds Infrared Touchless Buttons to Its Product Line for Digital Signage
Infrared Touchless Buttons allow touchless triggering within 3” of the surface eliminating the need for physical contact and will include a change of color signaling the user that the button has responded.
Oct
13
World Cinema Provides Turn-Key In-Room Guest Entertainment Solutions For 196 InTown And Uptown Suites Locations Across 22 States
World Cinema's in-room digital entertainment solutions solve InTown Suites' logistical challenges of working with multiple vendors and help improve overall guest experience.
Oct
13
Hotel Metro Milwaukee Adopts Latest in Content Casting Abilities with BeyondTV by Hotel Internet Services While Ensuring Seamless Guest Wi-Fi Connectivity
Luxury boutique property implements ultimate in in-room guest entertainment personalization along with ensuring that guest demands for a fast and reliable internet connection are always met.
Oct
12
Infor Unveils New Cloud-Based Revenue Management Functionality for Hoteliers
Science-infused Infor EzRMS provides new forecasting capabilities and real-time optimization for hoteliers large and small.
Oct
12
Flowcode Offers QR Code Tech
Seven Stars Bakery reopened its cafés and embraced online ordering for the first time.
Oct
12
Shift4 Payments Launches QR Code Ordering Solution
New offering enables restaurant customers to order and pay from their phone.
Oct
09
U.S. Hotel Industry in Plateau: SiteMinder Reveals the Five Stages of the Hotel Booking Reset
According to the five stages, the United States’ hotel industry is in the second stage of plateauing, following a steep rise in domestic bookings through May and the first half of June.
Oct
09
Hotel Engine Offers Dual Reward Programs for Business Travelers
Business travelers can accrue personal points across 15 hotel loyalty programs worldwide while concurrently earning Hotel Engine Rewards.
Oct
08
British Software Company Debuts Hotel App
Hop Software's new hotel app allows hotels to offer guests a contactless experience.
Oct
08
Waitr Adds Contactless Tableside Ordering Feature
Through the scanning of a QR code, diners can access the menu from the table, place an order, pay and tip all in the Waitr app without contact.
Oct
08
Only 1 in 4 Global Organizations Keep Cardholder Payment Data Secure
Verizon Business 2020 Payment Security Report (PSR) cites lack of long term security strategies by business leaders behind 3rd year decline in payment security compliance.
Oct
07
Humanity Launches New AI-Powered Capabilities in Cloud-Based Platform Designed to Customize Shift-Based Scheduling Requirements
Powerful New Feature Set Leverages Artificial Intelligence to Optimize, Customize and Prioritize Common Scheduling Requirements to Streamline Workflow and Employee Productivity
Oct
07
Paerpay and Dining Alliance Partner to Enable Contactless Payments for Restaurants
The partnership will make adopting contactless payments more accessible to restaurants nationwide.
Oct
07
Volan Technology and dormakaba Partner to Offer Safety Advancement in Entry Solutions
Hotel and facility operators can view their staff’s locations to quickly respond in the case of an emergency, run precise contact tracing and rostering reports on thousands of people and rooms in seconds, and automatically lock and unlock entry points with one portable device.
Oct
07
World Cinema (WCI) Unveils ImpruviX: A Turn-Key, Custom-Designed Wireless Connectivity Solution
WCI’s ImpruviX offers a single-source, customizable and secure enterprise-grade connectivity solution to property owners, residents and guests quickly and efficiently.
Oct
07
WebRezPro Eliminates Data Barriers with Hapi Connection
Partnership simplifies hotel system integration to boost operations and innovation.
Oct
07
GoTab Now Integrates with 7shifts
Combines Contactless Order & Pay and Labor Management Data to Improve Restaurant Operations.
Oct
07
Groupe.io Announces Roll Out of New Process Automation Capabilities
New Features Enhance Operational Efficiency, Productivity for Deskless Workforce by Automating Routine Tasks, Approvals and more.
Oct
07
Suitcase Hospitality Group Optimizes Revenue Management with Infor
Infor EzRMS solution to help increase revenue from room sales through intelligent, self-learning features.
Oct
07
For-Sight Eyes Growth with Major Hospitality Product Development Project
Project will migrate For-Sight to a cloud-based system, introduce data science, AI, and predictive algorithms to its solutions and more.
Oct
06
Grand Hyatt Dubai Deploys Exterity Digital Signage
The HD quality images, combined with text, graphics and dynamically updated information, have been widely appreciated by guests and staff.
Oct
06
Agilysys & Shift4 Payments Renew Partnership Providing Integrated Hospitality Commerce Solutions
Extension of Successful Partnership Will Continue to Drive a Seamless Guest Journey
Oct
06
Operto announces Smart Stay tech partnership with Avantio
The relationship brings Operto’s Smart Stay technology solution and keyless entry to vacation rental managers around the world through the Avantio network.
Oct
06
Oliver Companies Partners With ProfitSword to Enhance Company Growth and Stability
Hotel Management company leverages the adoption of ProfitSage to gain instant access to real-time business performance along with ability to identify future revenue and expense trends despite ongoing market fluctuations.
Oct
06
Hospitality Platform Selina Acquires Remote Year
Selina believes that with the workforce moving toward a permanent remote mentality, more individuals will be interested in long-term stays where they can work during the day and explore the world at night for what it would normally cost to rent.
Oct
06
Case Study: How a Hotel Management Company Made Labor Management Easy
For years Granite Hospitality found labor reporting to be difficult because the reports were inflexible and hard to read.
Oct
06
Lunchbox & C3 Partner to Develop CitizensGO
The virtual food hall, developed in partnership with Lunchbox, will unite all C3 brands under one next-gen app and web experience.
Oct
06
PAR Technology Announces the Release of PAR Payment Services
The new solution provides simplicity, transparency, and hardware funding with a single point of support for both point of sale and payment technologies.
Oct
06
Generator & Freehand Hotels Selects Duetto’s Revenue Strategy Platform
Hotel group and shared accommodation provider builds out smart and agile tech infrastructure in response to COVID-19.
Oct
06
Elevator Manufacturer Fights COVID-19 with UV-C Lights
Elevator air filtration and sterilization system uses UV-C light to kill pathogens in the air, double MERV 13 filtering and purified air to ensure safety of the cab space.
Oct
06
Osthoff Resort Selects Maestro PMS During Industry Pause for Guest-Focused Mobile Services and Integrated Operations
Data mining and analytics, touchless operations, and robust third-party integrations are enabling personalized guest service, spa productivity.
Oct
06
NAVIS and IDeaS Strengthen Partnership for Hotel CRM, Reservations Sales & Revenue Management
Partnership will allow marketing, reservations and revenue management teams to operate as one team.
Oct
05
Ecolab’s New Cleaner and Sanitizer Technology Combats Viruses
Sink & Surface Cleaner Sanitizer is on EPA’s List N of disinfectants for use against COVID-19 and can be used as a food-contact sanitizer.
Oct
02
ZineOne's Speed to Sense Supercharges Online Buying
AI technology quickly recognizes fast-changing consumption patterns to help QSRs boost conversions up to 50%.
Oct
01
Former President of La Quinta Brand Wyndham Hotels & Resorts Agrees to Be Virdee Chairman
API-first solution will reduce owners’ labor costs while elevating the guest experience in hotel, multifamily and other real estate verticals.
Oct
01
AIDA Cruises selects Accommtec to Provide Premium In-Cabin Infotainment system
System allows guests to view a large variety of German language and international TV channels & movies or book excursions, view their bill and communicate with the staff while the crew can catch up on up to two days of TV.
Oct
01
Fairbrook Hotels Selects STS Cloud Sales and Catering System to Drive Sales
Sales and catering platform delivers profitable group sales opportunities for award-winning hotel group.
Oct
01
Thanx Attracts Investors
CRM and digital marketing platform receives strategic investment from RHI Group, M33 Growth and Ribbit Capital.
September 2020
Sep
30
Lightspeed Adds Order Ahead Feature
Restaurants can now send real-time status updates via text message, so customers can track their orders.
Sep
29
TransAct Debuts Restaurant Operations Platform on iPad
BOHA!™ Restaurant Operations Platform is designed with native iOS-based BOHA! applications.
Sep
29
Square Adds QR-based, Self-Serve Ordering
New feature enables diners to place orders through their mobile device, preventing unnecessary physical contact with staff.
Sep
29
Hotel Alhambra Palace Checks in with Infor for World-Class Customer Service
Five-star Spanish hospitality leader set to standardize with Infor Hospitality.
Sep
29
Epson PowerLite 805F Projector Now Available for Signage Applications
Ultra short-throw model delivers ultra-bright displays for hospitality environments.
Sep
29
Hotel Internet Services Launches BeyondTV MyRemote to Provide Guests with Contactless Service Control
Mobile web-app offers personal smart device access to full range of BeyondTV features to reduce shared surface risks, including controlling TV functions, communicating with staff, requesting amenities and much more.
Sep
29
Silk Path Grand Hue Hotel & Spa Equips Facilities with New Audio Solution
Installed by Ba Sao Audio, the audio solution includes JBL Professional loudspeakers, Crown amplification, Soundcraft mixers and BSS signal processors.
Sep
28
Bear Robotics and SoftBank Robotics Group Announce New Food Service Robot
New product named Servi set to be the food service delivery robot leader.
Sep
28
M3 Launches M3 Insight Mobile App
The M3 Insight mobile app offers on-the-go access to business intelligence, analytics and big data to increase efficiencies and reduce expenses for hoteliers.
Sep
28
Saudi Arabia Leads Hospitality Recovery in Middle East
Advance hotel bookings reach 110% in August.
Sep
28
Golden Chick Appoints Howard Terry as Chief Marketing Officer
Golden Chick has named industry veteran Howard Terry as its chief marketing officer.
Terry currently wears multiple leadership hats, in addition to now serving as the CMO of Golden Chick, he has been the president of the 14-unit cheesesteak chain Texadelphia since 2018.
Sep
25
WatchGuard Research Finds 12% Spike in Evasive Threats Despite Decrease in Overall Malware Volume
New report underscores the importance of layered security as zero day malware variants, JavaScript malware attacks and Microsoft Excel-based threats rise and posing a significant risk to hotels.
Sep
25
U.S.A. Is Only Region That Has Yet to Turn a Positive Month of Profit Since the COVID-19 Pandemic Took Hold
Europe, Asia-Pacific and the Middle East all showed positive gross operating profit per available room (GOPPAR) in August.
Sep
24
Branded Strategic Hospitality Invests in Ovation Up
The CX and engagement platform helps hospitality companies get direct feedback from customers.
Sep
24
Control4 Elevates Luxury with Hawaii’s First Fully Automated Five-Star Hotel
Nine elite suites offer guests everything from fully stocked kitchens and private art viewings to instant control of music, lighting, blinds, climate and more.
Sep
24
Global Travel Industry Embracing Autonomous UVD Robots
Airports, hotels, and railways look to autonomous, disinfection robots to reinforce safety, peace of mind and support travel industry recovery.
Sep
24
DeCurtis Corporation Partners with SMS International Shore Operations to Improve the Health in Ports Worldwide
SMS will operate DeCurtis Shield™ Kiosks to automate the health check questionnaire process and provide temperature screening as part of its new health and safety initiative due to COVID-19.
Sep
23
Introducing HospitalityVIEW, The Innovation Working Group of Global Hotel Industry Executives
Powered by IDeaS, HospitalityVIEW convenes premiere hotel industry thought leaders to chart a path to recovery through innovation.
Sep
23
Traitify Announces Traitify Engage, Development of High-Volume Workers Through Personalized Content
End-to-end solution for high-volume hiring adds first-of-its-kind product focused on the development and engagement of the hourly workforce.
Sep
23
LG Expands Market for Affordable 4K UHD Digital Signage Displays with Two New Series
UL3G series offers Ultra HD IPS panels, webOS and WiFi connectivity, while US340C series courts security-focused organizations by eliminating WiFi.
Sep
23
Angie Hospitality Launches Cloud PBX Service, Modernizes Hotel Telephony and Reduces Costs
Reliable Phone Alternative Offers Touchless Experience and Meets Safety Requirements
Sep
23
Exterity Extends Integration with Samsung
Showcases latest product releases on virtual booth at BroadcastAsia 2020.
Sep
22
Waverly Labs Begins Production of Ambassador Interpreter: A Translation Device
Tool provides consumers with translation in 20 languages and 42 dialects.
Sep
22
How Interface Security Systems Helps Hospitality Brands Enforce Social Distancing and Mask Policies
Interactive Remote Video Monitoring services help reduce pressure on associates to enforce new health and safety mandates.
Sep
18
Glowing, Infor Implement Real-Time, Two-Way Integration at Mandarin Oriental Hotel Group
Platform allows staff to communicate and access guest preferences in real-time, enabling them to deliver a bespoke experience for each and every guest.
Sep
17
Aceyus Launches VUE to Optimize Contact Center Efficiency and Improve Customer Experience
VUE improves agent productivity and allows contact center managers to track customer engagements across channels, gaining actionable insights from omnichannel analytics to improve the customer experience.
Sep
17
Luxury Hawaiian Resort Selects Cendyn for Revenue Management, Business Intelligence
Software will help Prince Waikiki optimize profit for every segment of transient and group business.
Sep
17
Cox Business’ Blueprint RF Hires New Senior Sales Leader
Sales veteran Kathy Hatala brings a long history of increasing revenue, delivering results.
Sep
17
CIRQ+ Debuts Sterilization Robot for Hotels
An in-room autonomous, connected IoT robot dispenses an EPA-registered fluid for use against Sars-CoV-2.
Sep
17
IDeaS and Cenium Partnership Delivers Modern Technology Platform for Total Hotel Revenue Optimization
IDeaS and Cenium’s two-way data integration enables hoteliers to eliminate manual processes and increase operational effectiveness.
Sep
17
SimpliSafe Extends Breadth of Protection with Launch of SimpliSafe Business Security
Unlike traditional solutions where a contractor drills holes through walls and floors, SimpliSafe Business Security features a wireless system that is comprehensive, with cellular back-up.
Sep
17
Booking.com Now Allows Properties to Offer Weekly or Monthly Plans
From business bookers and digital nomads to new city dwellers and extended vacationers, there is a growing number of travelers looking for longer stays.
Sep
17
Nomadix’ Hospitality Gateway Earns IPv6 Certification
With the growth of the Internet, influx of IoT devices and new standards pushing for migration to IPv6, Nomadix offers seamless connectivity by simultaneously supporting both IPv4 and IPv6 to future-proof networks.
Sep
17
Beekeeper Webinar to Showcase Some Technology Must-Haves of the Next Normal
Together with its marketplace partners Lua and SalesBoost, employee communication hub Beekeeper will showcase some of the tools every hotel needs on the road to recovery
Sep
17
Optii Solutions Announces International Growth Plans and Operational Improvements for Hotels
Within four to six weeks after implementation, Optii customers see on average 25% increase in staff productivity, a decrease of 20% in labor costs, and 4 hours returned to supervisors.
Sep
17
NCR, Microsoft Partnership Powers IoT
Solution proactively keeps connected devices running with greater uptime, enhancing their customers’ experiences.
Sep
17
OUTFORM Launches The iDISPLAY Thermometer
The thermometer can be synced with automatic doors, turnstiles, and ticketing systems to restrict access to those with a fever.
Sep
17
Omnico partners with GHS to supercharge touchless guest journeys in casino sector
New partnership allies Omnico's advanced point-of-sale and guest engagement software with GHS' 28-year expertise in casino loyalty, marketing and offer management solutions.
Sep
15
Mandarin Oriental, Santiago Adopts Advanced Security and Convenience Enhancing Technology by ASSA ABLOY Global Solutions
South American hotel implements VingCard Signature RFID door locks, elevator controllers, panic bars, Elsafe Sentinel Advance safes and Polarbar minibars to maximize guest safety, convenience and comfort.
Sep
15
Secure Technology Alliance Focuses on Resources for Education and Implementation of COVID-19 Era Secure Technologies Including Contactless Payments and Mobile Identity Solutions
The Alliance is providing a number of white papers and webinars for the COVID and post-COVID eras.
Sep
15
Buxton Debuts New Consumer Intelligence Technology Suite
New product features tech-based alternatives to traditional analytics services,
Sep
15
Agilysys & Adyen Announce Partnership Extending Global Hospitality Payment Acceptance
New partnership to extend Agilysys customers’ access to frictionless global omni-channel payments.
Sep
15
Sharecare Teams up with Forbes Travel Guide to Ensure Health Security and Safety within Hospitality Industry
Sharecare will work closely with FTG as a channel partner to provide the globe’s best hotels with comprehensive and innovative solutions to help them navigate the world’s return to travel.
Sep
15
The Lodge at Tiburon Partners with Hotel Internet Services to Upgrade Its Guest Wi-Fi with High Speed Network Capabilities
Upscale hotel prioritizes need to upgrade internet service using HIS industry expertise to ensure full guest satisfaction.
Sep
15
Knowland Announces Prospector
Prospector is a solution to help select service and boutique hotels source group business.
Sep
15
eConnect, Inc. Joins Kronos Technology Partner Network to Support Contactless Workplaces
The eConnect eClear solution replaces conventional biometric and hand-reader time clocks to allow employees to accurately punch in and out of their shifts via face matching, reducing contact with commonly shared surfaces.
Sep
15
New Technology Reduces Transmission of Airborne Viruses by 562% in Restaurant & Retail, while Guaranteeing Increased Profits when Fully Implemented
The most powerful source of airflow acceleration and therefore virus spread is not by talking or from air conditioning, but from the movement of a human body.
Sep
15
OLS Hotels & Resorts Rebrands to Springboard Hospitality and Launches Hospitality Intelligence Platform
Springboard's Hospitality Intelligence (H.I.) platform will deliver streamlined operations, personalized guest experiences and maximized revenues.
Sep
14
PyePOS Delivers Self-Service Kiosks to QSRs with MagTek Contactless Payment Integration
Solution offers convenience, health safety, and payment security.
Sep
14
Knowingli Launches Integrated Market Research Services that Fuel Smart Strategies, Marketing and Sales for Hotel and Travel Brands
Knowingli brings together integrated market research, custom surveys, sponsored reports, and content marketing services to make them fast, accessible, and affordable for companies and budgets of all sizes.
Sep
14
Luxury Tours partners Trip Affiliates Network to Power Regional Expansion
Luxury Tours & Travel (LTT) and Trip Affiliates Network (TA Network) announce the launch of their regional digital partnership, combining LTT’s regional DMC operational services with TA Network’s enterprise software delivery and innovative digital solution services.
Headquartered in Singapore, LTT provides travel services and content to its trade partners across the globe, including airport transfers to sightseeing tours, worldwide hotel accommodations and tour packages. Trip Affiliates Network provides a broad range of system solutions designed to streamline and automate bu
Sep
14
DeviceBits, ResultsCX Join Forces
Brand unification allows for enhanced support options for customers through self-service, agent AI and bot software.
Sep
11
Shannon McCallum Appointed Vice President of Hospitality for Volan Technology
30-Year Industry Veteran to Lead the Charge on Volan’s Revolutionary Safety Technology for Hotels, Cruise Lines and Events
Sep
11
eRevMax publishes findings from Hotel Sentiment Survey
9 in 10 hoteliers expect significant drop in ADR and Occupancy
Sep
10
Touch Dynamic Releases New Ergonomic Pavilion Kiosk
The Pavilion is equipped with an Intel Skylake U processor, with up to 32GB RAM. External I/O ports include USB, serial port, LAN, cash drawer, VGA, DC jack and power button.
Sep
10
BOUNTE Debuts Low-Touch Lost and Found System Using AI to Identify and Return Items
BOUNTE Protect™ tracks lost property with a free smartphone app and stores items in a sealed BOUNTE bag for improved hygiene and security.
Sep
10
ABS Quality Evaluations and Kiwa Launch COVID-19 Preventive Measures Standard for Hospitality Industry
New quality assurance mark will demonstrate that facilities have preventive measures in place to reduce COVID-19 risks to public safety.
Sep
10
North American Bancard Buys Salido
NAB will vertically integrate SALIDO's Restaurant OS on top of their existing payments platform, EPX, to offer a single payment solution for all hospitality partners.
Sep
09
Allset Partners with Olo to Streamline Contactless Restaurant Ordering
Los Angeles-based food pre-ordering platform Allset has partnered with Olo, the leading digital food ordering platform for the restaurant industry, to enable fully integrated takeout and dine-in pre-ordering through Olo Rails for mutual restaurant partners.
Direct Integration Into the POS
Takeout and dine-in orders placed by customers on the Allset app and website will flow directly into Olo restaurant partner’s point-of-sale systems (POS). The integration streamlines order fulfillment experience and allows restaurants to access Allset’s contactless ordering feature.
Sep
09
SoundHound Partners With Mastercard on Voice Tech for Drive-Thru
Houndify voice AI platform to power Mastercard’s drive-thru voice ordering feature for QSRs. Dunkin' and White Castle will pilot the solution in Q4.
Sep
08
TripAdvisor Says 65% of Americans Will Travel Domestically This Autumn
Travelers are looking for short getaways with 55 percent of fall travelers booking two to five night stays, and 36 percent booking short one-night stays.
Sep
08
Star Micronics and Crunch Systems Team Up to Provide Online Ordering Solution
Paired with Star’s new mC-Print3, Crunch offers a feature-rich online ordering software for the hospitality market.
Sep
08
GigNet Signs Long-Term Agreement with Puerto Aventuras to Create the First “Digital Community” in the Mexican Caribbean
Managed Services Include Internet, WiFi, High Definition TV and Facial Recognition.
Sep
03
Accor and Amadeus Announce Strategic Partnership Around Business Intelligence
Accor signs new global agreement for Amadeus' Demand360® solution to help hotels drive revenue and improve performance.
Sep
03
Allset Partners with Olo to Streamline Contactless Restaurant Ordering
Los Angeles-based food pre-ordering platform Allset announced a partnership with Olo to enable fully integrated takeout and dine-in pre-ordering through Olo Rails for mutual restaurant partners.
Takeout and dine-in orders placed by customers on the Allset app and website will flow directly into Olo restaurant partner's point-of-sale systems (POS).
Sep
03
eRevMax expands connectivity offering in Europe with Veturis Travel
Builds XML integration with the Spanish bed bank to fuel further growth
Sep
03
DZS Teams with Nimbus Networks to Bring Hyper-Connectivity and Contactless Solutions to the Hospitality Market in Latin America
DZS FiberLAN technology provides foundation for lightning fast speed and an unrivaled guest experience at over 20 brand name hotels in the region.
Sep
02
JYBE's App Ranks Eco-Friendly Takeout & Delivery Packaging
JYBE, an app to aggregate restaurant ratings of their use of eco-friendly takeout and delivery packaging, launched in Los Angeles and the San Francisco Bay area with a mission to help solve the single-use plastic crisis in the restaurant industry.
Sep
02
APOLAN Study Finds Passive Optical LAN Delivers up to 56 Percent Cost Savings Over Traditional Enterprise Networks
Study highlights economic advantages of POL citing both CAPEX and OPEX savings.
Sep
02
Duetto Launches New Tools To Optimize Hotel Revenue Opportunities
Revenue Strategy Platform delivers new functionality to help hoteliers solve challenges around Segmentations, Restrictions, and Notifications.
Sep
02
VIX’s Latino Content Now Available in More than 500,000 U.S. Hotel Rooms on SONIFI Platform
VIX mobile app users will also be able to stream their favorite content from over 20,000 hours of programming to SONIFI hotel room TVs through SONIFI’s STAYCAST technology.
Sep
02
ProfitSword Launches Hospitality Recovery Dashboard
Dashboard provides industry with insight into real-time market performance and future outlook.
Sep
01
The Gale South Beach Adds Volara + Google Contactless Guest Engagement Solution in Preparation for Reopening
Menin Hospitality is embracing the voice-based on-command solution for its ability to boost operating efficiency, drive revenues, and deliver a contactless guest experience.
Sep
01
Shiji Group Sells StayNTouch to MCR for $46M
StayNTouch will operate as a wholly owned subsidiary of MCR and will maintain its Bethesda headquarters which supports the full operations of the company.
Sep
01
Maestro PMS Offers 24/7 Guest Engagement and Outreach with Integration to Fetch Feedback App
Maestro PMS teams up with guest-engagement innovator to empower hotel-to-guest and internal staff communication and analytics while disrupting bad reviews.
Sep
01
Shift4 Payments, Sionic Mobile Partner to Offer Digital Commerce Solutions
Shift4 Payments and Sionic, are partnering to deliver digital, contactless payment services through Sionic’s cloud-based technology solutions.
Through this partnership, Shift4 Payments will provide tokenization, gateway, and end-to-end payment processing services for Sionic’s digital commerce platform.
The companies initially aim to support both enterprise and small- to medium-sized business (SMB) restaurants by augmenting existing mobile payment and loyalty apps, online ordering and point of sale (POS) systems with an end-to-end payment solution capable of reaching
Sep
01
GigNet Signs Agreement with Armar Capital to Provide Integrated Internet, WiFi and TV Solution for New W Hotel by Marriott in Cancun
GigNet to Finance 675-Room Project
Sep
01
React Mobile, CommScope Collaborate to Protect Workers, Drive IoT Innovation
When panic button device is activated, employee can be tracked in real time and throughout a building or across a property, and the RUCKUS IoT Suite can activate security cameras, lighting, door locks and other connected systems as part of the response.
Sep
01
Punchh Expands C-Suite
Hiring spree includes Chief Product and Technology Officer, Chief Revenue Officer and Chief Financial Officer.
Sep
01
AtlasIED Launches Atmosphere Digital Audio Platform to Enable Simple Customization and Control of Music and Messaging for Hospitality
Platform sets a new standard for digital audio systems through touchless control, artificial intelligence, and automation.
Sep
01
Hotel G San Francisco Adopts BeyondTV GuestCast™ by Hotel Internet Services to Maximize Competitive Edge in Guestroom Entertainment Content Personalization
Upscale and trendy San Francisco property caters to latest guest preferences for convenient access to personal streaming subscriptions on guestroom televisions.
August 2020
Aug
31
FreshBytes Partners with DoorDash Drive
Restaurants will be able to make deliveries at a fixed flat rate, but also get more control on their digital orders when customers order direct through their app or website.
Aug
31
Kronos, Ultimate Software to Rebrand as UKG
Company launches new brand identity to chart path forward as one of world’s largest cloud companies
Aug
31
SportsArt’s New Vatio Indoor Cycle Helps Reduce Carbon Footprint for Hotel Gyms
Newest indoor cycle bike produces renewable electricity, benefitting people and the planet.
Aug
31
Enseo Earns 10+ Patents in 2020
With 78 patents total, Enseo's newest patents focus on touchless technology for the hotel guest experience.
Aug
28
HappyOrNot Feedback Terminals to Be Coated in Anti-COVID Protective Film
The antimicrobial solution is scientifically proven, via ISO standardization (ISO21702), to be efficient against coronaviruses and bacteria.
Aug
27
MenuTrinfo,Trabon Partnership Brings Nutrition Calculator to Restaurants
This strategic alliance enables an end-to-end solution for the calculation and presentation of menu item nutrition facts and allergen declarations.
Aug
27
SAVI Launches SAVI 3 to Transform the Commercial AV Experience
Designed to delight both integrators and their customers, SAVI’s radically simplified programming tools, multi-purpose and high-performance hardware and intuitive user interface eliminates complexity and cost for commercial AV projects.
Aug
27
ProfitSword and Infor Partner to Provide Hoteliers With Enhanced Business Intelligence Insight into Group Room, Banquet and Catering Revenue Performance
Integration between ProfitSword's range of business intelligence solutions and the Infor Sales & Catering platform can offer real-time visibility into meeting group-related sales goals while working to ensure full operational efficiency regardless of labor resource levels.
Aug
27
Hotelogix, AxisRooms and RepUp Merge to Offer Hotels Full-Stack Solution
Merger will create one of the largest SaaS technology entities for the hospitality industry in the APAC market.
Aug
27
McDreams Optimizes Revenue Management with Infor
McDreams will use Infor EzRMS' cloud-based solution which uses deep learning AI to provide enhanced revenue management capabilities.
Aug
27
For-Sight Welcomes Staycity Group as a Client
Hospitality technology specialists For-Sight will provide CRM & Marketing solutions to allow Staycity to enhance their guest experience.
Aug
27
Google + Volara Enable Voice Based Contactless Guest Engagement and Touchless Room Controls
Guest privacy and wellbeing is central to the design of new hotel solution.
Aug
26
Interface Security Systems Expands Virtual Security Guard Monitoring
With installation costs starting at just $2,500, restaurants are now able to protect their employees, customers, and assets with the help of trained security professionals monitoring their premises with live video and two-way audio.
Aug
26
Filta Environmental Serves Up New Disinfectant Sanitation Service to Restaurants
Filta Shield protects employees and guests against COVID-19 and other bacteria and viruses.
Aug
26
Led by Asia-Pacific, Global Hotel Industry Makes Monthly Strides
Although global performance data is well off from the prior year, there is room for celebration with monthly strides made in most key performance metrics.
Aug
26
Boutique Resort Belvedere Hotel Mykonos Turns to IDeaS to Manage, Control and Maximise Data
Popular Greek hotel leverages IDeaS’ revenue technology and Advisory Services to enhance its revenue strategies.
Aug
26
Ready Partners with FreedomPay
Partnership combines Ready’s contactless dining technology with established payment processor to enhance safety
in consumer payment space.
Aug
26
Porter & Sail Acquires Competitor FutureKey
Consolidation in hotel credits sector demonstrates strength of concept.
Aug
26
Absolutdata Joins Nielsen Connect Partner Network to Accelerate Digital Transformation of Hospitality Companies
Absolutdata integrates Nielsen Data into its cutting-edge, AI-powered solutions to drive client success.
Aug
25
Jurny Reports Triple-Digit Growth Despite Pandemic
Jurny, Inc., a hospitality tech company offering SaaS-based management solutions, announced record company growth with the addition of new locations in Miami and Nashville.
Aug
25
Ambius Introduces Hygiene360
The Hygiene360 approach focuses on creating safer spaces through air, surface and hand hygiene solutions.
Aug
25
Lightspeed Launches eCom for Restaurants
New solution empowers its customers to effortlessly expand their online revenue streams.
Aug
25
Media Alert: Knowland Announces 3-Part Webinar Series
“Gearing Up for the Road Ahead: How Savvy Hotels are Preparing for Tomorrow” will help hotels plan for the future and grow group business now.
Aug
25
Omnigo Software Introduces Sheldon, a Comprehensive Intelligence Solution to Ensure Safety at Work
Integrated thermal scanning and facial recognition solution helps organizations manage risk and safeguard health and security in their facilities.
Aug
25
Revenue Analytics Launches N2Pricing: A Revenue Management System Designed for Lean Hospitality Teams
New RMS helps hotels make bigger RevPAR impact with less staff, budget, and time.
Aug
25
Tripleseat Relaunches EventUp, the Platform for Discovering & Booking Unique Venues Nationwide
Part of the Tripleseat Booking Network, site makes it easier for anyone to find, communicate with and reserve non-traditional, creative and memorable event spaces.
Aug
25
Sterling Launches End-to-End COVID-19 Health Testing Program for Employers
The new suite of COVID-19 health testing services, which features active virus testing, can be tailored to meet each company's specific needs.
Aug
25
TransAct Technologies Partners With Nutrition Software ESHA Research
With this integration, BOHA! customers will now be able to create all their custom recipes within ESHA’s Genesis R&D software, to calculate the nutritional analysis, and print FDA-mandated nutritional labels, all from the BOHA! terminal.
Aug
25
Survey Shows Luxury Guests are Travel Ready
Small Luxury Hotels of the World finds guests fall into one of three groups: Travel Ready, Travel Reserved or Travel Reluctant.
Aug
24
SALTO Adds Antimicrobial technology to SALTO Neo Cylinder Range
BioCote is an antimicrobial agent that contains silver-ions which are engineered to provide continuous, built-in protection on SALTO product surfaces and hardware devices.
Aug
24
Elo Announces Replacements and Upgrades for Discontinued 3M Products
Elo’s broad portfolio of touchscreen components, monitors, open frames, signage and all-in-one systems empowers businesses to easily transition projects.
Aug
24
Semtech Collaborates with AWS and TensorIoT to Simplify IoT Solution Development
The new Asset Tracking and Smart Building Kits are the first vertical product offerings based on the LoRaWAN protocol built using AWS IoT Core and a serverless architecture.
Aug
20
UVC PureLight 360 Unveils World’s First Hybrid UVC Induction/LED Disinfection System
Patent-Pending UVC Purelight 360 effectively eliminates up to 99.9% of pathogens.
Aug
20
Isleworth Golf and Country Club Uses AI, Virtual Assistants and More to Reopen Safely
Isleworth partners with Andor Health to implement the ThinkAndor Employer Toolkit.
Aug
20
Safe Space Technologies Announces a Line of UVC Disinfection Solutions
The line includes an autonomous disinfection robot, a UVC disinfection cart, and a UVC disinfection cabinet.
Aug
19
Priority Technology Debuts Contactless Dine-In Ordering, Payment
New product enhancements include contactless ordering and payment options for dine-in, carryout and delivery.
Aug
19
STUDY: Drive-Thru Visits Up 43% Since April
Employees not wearing masks is by far the number one reason why consumers will not return to an establishment.
Aug
19
Touchland Hand Sanitizer Launches eCommerce Platform
IoT-enabled smart hand sanitizing dispensers offers hotels, casinos and restaurants a hands-free solution for guests and employees.
Aug
19
TouchPoint Science Makes Common Hospitality Surfaces Safer to Touch
Transparent film with antimicrobial technology might be one safety application to help regain weary travelers.
Aug
18
Givex Joins LOT Network to Protect Clients from Patent Trolls
The customer engagement platform says there's a growing threat posed to its business and its customers by patent assertion entities (PAEs) or “patent trolls”.
Aug
18
Maestro PMS Helps Keep Hotel Workers Safe Via a ‘Use Your Own Device’ Guest Digitalization Strategy
Leader in hospitality property-management systems identifies five ways hoteliers can provide a high-quality guest experience while simultaneously protecting their people.
Aug
18
DigiVerv Launches AI and IoT Powered Enterprise SaaS Platform
nexpera.ai enables contactless check-in/ check-out, as well as contactless service requests and room controls.
Aug
18
Wishbox Releases Room Upgrade Feature
Feature allows hotels to add room upgrade offers as part of the contactless check-in process, based on live availability.
Aug
18
Hotel Carmichael Caters to Latest Guest Connectivity Trends with Voice Activated Technology and Enhanced Wi-Fi
New luxury property set to open in summer 2020 will provide guests with seamless content casting abilities and contactless control over hotel amenities while guaranteeing a fast and responsive Wi-Fi connection.
Aug
18
DigiValet Launches Thru to Enable Remote Guest Check-ins
Guests can complete the entire check-in process from their own personal device without having to download an app or software.
Aug
18
For-Sight and GuestRevu Announce Partnership
Integration brings customer relationship management tools and guest feedback and reputation management tools together in a simple to use manner.
Aug
18
Saba Rock Resort Selects Agilysys Property Management System (PMS) and Point of Sale (POS) Solutions
Agilysys Stay PMS, rGuest Book and InfoGenesis POS Solutions Will Improve the Guest Journey, Increase Revenue and Enhance Operational Efficiency
Aug
18
PurpleCloud Adds Required Training Module to Free Covid Response (CR) Task Platform
The need to document all required COVID-19 training programs prompts PurpleCloud to add new tool allowing hoteliers to track progress and successful completion of all instructional segments.
Aug
18
SpyCloud Raises $30M
Account takeover is one of the most common methods for criminals to gain access to sensitive personal and corporate information. Criminals are perpetrating credential stuffing attacks on food delivery apps and more.
Aug
18
ibis Styles Bucharest City Center Hotel Adopts Advanced RFID Locks Compatible with Contactless Mobile Access
Romanian hotel implements VingCard Signature RFID door locks and Visionline to maximize guest security and convenience while allowing for seamless upgrade to contactless digital check-in and room access abilities.
Aug
13
Kallpod Launches Kontactless Full-Service Mobile Ordering and Payment Solution
Kontactless uses QR code technology to facilitate ordering, payment, and guest feedback at hospitality venues; no app download is required.
Aug
13
HRS and SAP Concur Sign Strategic 5-Year Deal
HRS’ platform will provide corporations with a variety of technologies including its AI-powered Recommendation Engine which helps drive significant gains in use of preferred properties and its Rebooking Solution, which automatically finds lower rates and rebooks the traveler without any manual intermediary intervention.
Aug
13
Restaurant Revolution Technologies Receives 7th Technology Patent
New patent covers ordering dashboards and analytics; IP portfolio also includes POS integration, group ordering, and order management patents.
Aug
12
World Cinema Introduces Suite of Smart Contactless Technology and Entertainment Features
World Cinema's fully customizable WorldVue platform includes mobile web remote and housekeeping app for hotels and guests.
Aug
12
Star Micronics Updates mC-Print3
New version of mC-Print3 includes USB-C Interface and Power Delivery
Aug
12
STUDY: Sixty-Three Percent of Consumers Belong to Between One and Three Loyalty Programs
A program must deliver exceptional experiences to make the cut.
Aug
12
Safeology UVC Disinfecting Tower Helps Make Hotels Safe for Guests
The Safeology Tower leverages the science of UV light to inactivate a wide array of pathogens, including the coronavirus (SARS-CoV-2).
Aug
11
Shift4 Payments, Uber Eats Team Up to Provide Integrated Online Ordering and Delivery
Uber Eats will be offered through Shift4’s Marketplace for seamless POS integration.
Aug
11
Whistle Provides Contactless Guest Experience for Four Sisters Inns Collection
Automated Messaging & Workflows to Streamline the Guest Journey, and Provide a Safe & Contactless Experience.
Aug
11
SpotOn Acquires Seatninja
The Seatninja acquisition will allow SpotOn clients to enable reservations directly through their platform.
Aug
11
Hotel Booking Platform Splitty Acquires Assets of Rival Company: Cancelon
While many companies within the travel industry have been putting their operations on hold due to the COVID-19 pandemic, Splitty is striving to expand its global reach.
Aug
10
Patrick Short Named President of Peachtree Hospitality Management
Hotel Industry Veteran to Lead Growing Hotel Operations Division of Peachtree Hotel Group
Aug
10
Survey Shows Only 19% of Americans Believe that a Vaccine Will End Major Disruptions from COVID-19
More than 58% of people say they can’t go on vacation.
Aug
07
Mad Mobile to Acquire CAKE, a Sysco Company
Acquisition will accelerate Mad Mobile's mobile-first vision for restaurants and add a significant customer base.
Aug
06
HTNG, HEDNA and OpenTravel Form an Industry Travel Safe Workgroup
Hospitality Technology Next Generation (HTNG), in partnership with the Hotel Electronic Distribution Network Association (HEDNA) and OpenTravel Alliance, launch a Travel Safe Workgroup to resolve COVID-19 implications for the lodging industry.
In the wake of the COVID-19 pandemic, it is very important to build consumer confidence to ensure a safe lodging experience.
Aug
06
IntraEdge Launches Thermal Temperature Sensor: QuikSense
Technology enables businesses to conduct contactless and privacy-minded health screenings
Aug
06
Raydiant Introduces Touch Kiosks
Kiosk enables businesses to provide engaging self-service touchscreen experiences tailored to each customer's unique needs.
Aug
05
Paystri, Paerpay Partnership Enables Contactless Restaurant Payments
Paystri’s Payment Platform streamlines transactions by allowing restaurants to accept and process payments quickly via Paerpay’s software.
Aug
05
Hotel Internet Services Unveils Survey Results Revealing New Insight into Guest and Hotelier In-room Entertainment and Voice Technology Trends
Comprehensive report leveraging feedback from over 700 guests and 200 hoteliers demonstrates escalating demands for the industry's embracing of service personalization and voice-activated in-room technology.
Aug
05
As Mask Mandates Spread, Training for De-Escalation Strategies
Help your team members deal with disruptive customers and de-escalate situations when dealing with mask mandates.
Aug
05
Solay App for Hotels & Resorts Announces API Integration with Mews
Hotels & Resorts around the globe can now access Solay through Mews Marketplace
Aug
05
San Clemente Palace Kempinski Turns to Knowcross Technology to Open Post Pandemic
Knowcross worked remotely with the hotel to ensure that modules such as the guest-request management system and the mobile application work seamlessly thereby providing instant availability key features as occupancy starts and increases.
Aug
04
Onosys, ItsaCheckmate Integrate Tech to Provide Advanced Enterprise Restaurant Ordering
Onosys and ItsaCheckmate are integrating their technologies to provide online ordering that's immediately integrated into most major restaurant POS systems and third-party delivery services.
Aug
04
M3, Nvoicepay Partner on Payment Automation
New partnership delivers accounting changes to hospitality back offices.
Aug
04
Onyx CenterSource Launches Contactless Virtual Card Solutions
Onyx CenterSource, a provider of B2B payments and business intelligence to the hospitality industry, added virtual credit card payment solutions.
Virtual credit card payments allow sensitive data to remain anonymous and secure when payments are made.
Aug
04
NCR Adds Contactless Ordering, Payment
NCR is leveraging its point of sale and restaurant management platform, NCR Aloha, to deliver contactless ordering and payment.
Aug
04
BOX Bioscience Rolls Out Disinfectant Solutions
Hand Sanitizer and Hospital Grade Disinfectant help safeguard businesses against COVID-19.
Aug
03
DigitalBlue Software Partners with RapidSOS to Provide Life-Saving Emergency Data from 911 Centers Using EnforceNet
Partnership will provide public safety agencies with accurate road hazard and traffic condition information.
Aug
03
Radius Networks Launches FlyBuy Drive-Thru to Increase Speed of Service
Mobile location technology enhances and optimizes the drive-thru experience.
Aug
03
RealTime Reservation Debuts Social Distancing Module for Hotels
Back to Work module allows properties to limit guest capacity at the gym, pool, beach; view real time updates on back-end reporting; allow for contactless F&B ordering from anywhere, and more.
Aug
02
Irisys SafeCount Live Occupancy Monitoring Automates Occupancy Compliance
The system delivers real-time, accurate, and anonymous occupancy data with visual warnings and alerts when limits are approached or exceeded.
July 2020
Jul
30
xtraCHEF Adds Free Features for Toast Customers
The preferred partnership makes xtraCHEF’s back office technology available to Toast customers at no cost.
Jul
30
Lightspeed Adds New Features to Drive Digital Transformation of Retail SMBs
New features include Mobile Tap, Digital Wallet and Analytics Core.
Jul
30
TrustYou Launches Relief Pack to Help Hoteliers Understand Guests’ Concerns and Expectations
Analytics tool allows hoteliers to see exactly what their guests think about the COVID-19 measures taken by the hotel.
Jul
30
React Mobile Releases Updated BLE Beacon Designed to Improve Location Accuracy, Increase Battery Life
The discreet, easy to conceal device has a 7+ year battery life and delivers precise room-level location accuracy indoors in multi-story buildings for added staff safety
Jul
30
Brand-New Boutique Resort at the University of Florida to Deliver a Mobile-First Guest Experience
Hotel ELEO at the University of Florida will provide guests with personalized, contactless service through a custom, INTELITY-powered brand app.
Jul
30
Qu, Franklin Junction Partner to Create Platform Powering Host Kitchen Marketplace
KitchenUP enables a restaurant brand to become a host kitchen to other brands — with each brand’s menus, orders, sales and reports managed and available from a single interface — providing sales and revenue opportunities.
Jul
30
Angie Hospitality Appoints David Millili as New CEO
Milili has more than 25 years of experience working in the hotel and travel industries.
Jul
29
GoTab Merges Full Service with Quick Service Enhancing Hospitality Operations and Guest Experiences
New features allow for optimized front-of-house service and seamless, contactless dining experiences.
Jul
28
Les Hotels Baverez Selects IDeaS Revenue Solutions to Boost Competitiveness in Paris
Five-star hotel group to use RMS solution to increase efficiency and profitability.
Jul
28
Pulse Fogging System Added to EPA's List N of Approved Disinfectants for COVID-19
Hydrogen peroxide-based fogging system is designed to reduce human error with a hands-free system for remote operation that allows the operator to monitor, manage, measure, track, and report, including the ability to quickly prove, and continuously improve, decontamination efforts.
Jul
28
Lighthouse Cove Resort Adopts Latest in Guest Wi-Fi Connectivity by Partnering with Hotel Internet Services
Florida beachfront property ensures ability to meet highest guest internet service expectations by leveraging HIS industry-leading expertise and technology.
Jul
28
Whistle & ThinkReservations Announce Integration
Integration allows hotels to provide an automated and contactless guest journey through messaging.
Jul
28
Guestcentric Launches Suite of Health & Safety Features for Hotels to Optimize the Guest Experience
Guestcentric's primary aim is to proactively support hotel brands as they adjust their protocols, operations and communication strategies.
Jul
28
GoTab Adds Contactless Features
GoTab is rolling out its contactless ordering and payment features for servers, designed to complement its existing contactless ordering and payment technology for guests.
Jul
28
Bartech NeoTray Provides Safe and Convenient Point-of-Sale for Generating Post-COVID Guestroom Revenue
Fully customizable, automatic in-room "dry minibar" tray allows hotels to ensure guest safety and convenience, while maximizing in-room revenue.
Jul
27
HFTP Introduces CYBER HITEC 2020
The interactive online event will present a comprehensive education, exhibits and networking program; starting with three live days and continuing on-demand access to the event’s resources for one month.
Jul
27
Seminole Gaming Upgrades its "Safe + Sound" Program Guidelines
Seminole Gaming closes PLA, an interactive golf and games restaurant tenant, for failure to adhere to "Safe + Sound" program guidelines.
Jul
27
When I Work Hires Martin Hartshorne as CEO
Founder Chad Halvorson to serve as Chief Experience Officer, Board Chair
Jul
27
Armagard Launches Fever Detection Kiosks
The fever screening system is accurate to within 0.3°C ∼ 0.5°C, and scanning can happen in just two seconds.
Jul
27
World Cinema, DISH Give Hotels Four Months Free TV
Hotels must be new customers to both DISH and World Cinema.
Jul
24
Focus POS Adds Integrated Online Ordering
The Focus Online Ordering solution allows restaurateurs to make menu changes and updates automatically, system wide.
Jul
24
PayJunction Announces New Cloud-based, Contactless Payment Processing Technology
ZeroTouch Terminal is customer-facing and is controlled by a web browser so it can be positioned outside of a sneeze guard, signatures are not required, physical exchange is eliminated, and receipts can be delivered electronically.
Jul
24
Tabit Technologies Achieves Oracle Validated Integration
Tabit's integration with Oracle Hospitality OPERA offers customers a MobileFirst platform that provides command and control capability to restaurant owners while improving the customer experience.
Jul
23
Infor Debuts New Contactless Applications for Hospitality
Infor Hospitality Cloud solutions are designed to address hotel operational needs for social distancing and contactless processes – including mobile check-in/check-out, digital keys, and the ability to order room service via one’s own device.
Jul
23
eRevMax integrates with Airbnb
Integration to facilitate hotels, B&Bs & serviced apartments to expand eRexMax’s reach with the Airbnb community
Jul
22
Survey Finds Americans’ Overall Perceptions of Travel Safety Hold Steady Despite Rise in U.S. COVID-19 Cases
Americans’ confidence in the safety of domestic flights increased, as did positive perceptions of hotels, which may be due to the extensive measures hotels and airlines have taken to reduce the risk of COVID-19 transmission.
Jul
22
ForwardKeys Launches Global Recovery Dashboard to Track and Monitor Travel Rebound
The Power BI Global Recovery Dashboard can be used by analysts, marketers, brands, and hoteliers to explore recovery of the travel and tourism market.
Jul
22
Amadeus Launches HotSOS Select
New solution helps select service hoteliers manage sanitization, maintenance, inspections, and other daily tasks more efficiently.
Jul
22
Cleanliness and Communication Continue to Drive Hotel Guest Satisfaction, J.D. Power Finds
Overall satisfaction scores fall 66 points, on average, when no pre-stay communications are received.
Jul
22
Lybra Completes Two-Way Integration Between Lybra’s Assistant RMS & OTA Insight’s Rate Insight
Integration will enable the RMS to seamlessly and automatically provide OTA Insight’s hotel clients with the most accurate real-time price suggestions, as market conditions change.
Jul
21
Routier Partners with Knowcross
Routier's AI-driven MessageHub™ integration with KNOW Service streamlines two-way guest communication and task management abilities for labor-strained hotels, while providing guests with safer access to hotel services.
Jul
21
Carnival Corporation Reinitiates Installation Program of BioHiTech's Food Waste Digesters on Its Ships
Companies to work together to safely eliminate food waste and reduce food waste generation to help Carnival Corporation lead the way in environmental stewardship.
Jul
21
Focus Brands Joins Mobile Rewards Marketplace
Mobile rewards app users may now pay and earn rewards at new locations and online.
Jul
21
Cote Family Destinations Partners With ProfitSword to Maximize Business Intelligence Visibility
Family-owned operator of resorts and summer camps leverages ProfitSword solutions to ensure ultimate real-time business performance transparency across organization.
Jul
20
Allset Launches Free Contactless Ordering for Restaurants
Diners can place orders for pickup or dine-in, pay, and track order status securely from their phones, reducing the need for interaction with the restaurant staff.
Jul
17
Multimedia Plus Launches Daily Health Check Module for Frontline Associates
Multimedia Plus, a retail technology leader empowering field associates to engage with customers for optimal brand experiences, has launched a new module to the INCITE platform focused on improving health safety standards in the store with historical tracking.
“Part of adjusting to a ‘new normal’ is ensuring that frontline associates feel comfortable coming to work and that shoppers feel that there are guidelines in place that are keeping everyone healthy. Our clients reached out to us to help manage the daily task of employee health screenings in a quick and easy way.
Jul
16
Almo Professional A/V Supports Public Health Practices in Hospitality With Trio of Products
New screening, messaging and sanitizing products are designed to keep hotel guests informed and protected.
Jul
16
Webinar: Protecting Lone Workers in Hospitality & Other Industries
Reduced staffing levels mean that lone workers are more at risk of encountering life threats at work.
Jul
16
Beekeeper to Host ‘Communicating for Agility’ Webinar Featuring Insights from MOHG
Mandarin Oriental Hotel Group’s Director Rooms and Quality will share how the iconic hotel chain is engaging and motivating its employees on the long road to recovery.
Jul
15
UVC Protected Debuts Payment Terminal Disinfection
Automatic surface sanitization uses motion-sensing UVC technology.
Jul
15
Magid Announces Market Intelligence Tool for Travel, Hospitality and Leisure (THL) Industries
The data enables businesses to more accurately forecast revenue by incorporating consumer-based input.
Jul
15
NexGen Concierge Offers Hotel Contactless Guest Connection
Mobile Guest Console Minimizes Contact, While Creating Strong Guest Relationships & Maximizing Efficiency
Jul
15
Whistle to Offer Messaging Services for Lark Hotels
Guests Can Use Messaging to Manage Their Stay and Order Services, Hotels Improve Response Time and Manage Workflows
Jul
15
Cvent Unveils Global Database of Venue Health and Safety Information Within the Cvent Supplier Network
The company also announced the launch of standardized COVID-19-related business transient questions for safer and more efficient sourcing.
Jul
15
Hong Kong Hotel Establishes New Benchmark in Hotel TV Experience
Software upgrade allows the Alva Hotel by Royal to offer guests an intuitive, high-tech in-room experience.
Jul
15
Nobu Hospitality Standardizes on Aruba to Deliver Five-Star Guest Experiences
Aruba Wired, Wireless and Security Solutions Enable Wide Range of Connectivity and IoT Applications for Nobu Hotel’s Three New Properties, Opening 2020.
Jul
15
TrustYou Launches The Recovery Race Campaign to Keep Hospitality Industry on Track with Essential COVID-19 Resources
Company offers complete recovery kit for hoteliers, with free content, trainings, and newly-developed products.
Jul
14
Hotel On Phillips Offers Guests High-Tech, Contactless Solutions
SONIFI's Tech Solutions Elevate Guests' Experiences
Jul
14
Pillows Hotels Implements IDeaS to Optimise Revenue Amid Market Demand Uncertainty
Pillows Hotels to reposition its organisation-wide strategic focus around IDeaS RMS capabilities.
Jul
14
React Mobile Debuts Employee Safety Webcast
React Mobile CEO Robb Monkman and hospitality technologist Jay Reed discuss new employee safety culture in Episode 1.
Jul
14
Microtel by Wyndham Showcases Innovative New Prototype with First Moda Opening
Elevated, cost-effective design caters to drive-to travelers, looks to optimize operational efficiencies while rivaling midscale aesthetic and performance.
Jul
14
Country Inn & Suites by Radisson, Columbus, Georgia Finally Gets High Speed Wi-Fi
Property undergoing renovation prioritizes need to upgrade internet service using HIS industry expertise to enhance guest satisfaction and online review scores.
Jul
14
Sirved.com Offers Free Tool for Displaying Contactless Menus
Sirved launched a free tool to help restaurants provide contactless menus to their guests.
Jul
14
Johnson Controls Launches Digital Food Safety Compliance Solution
Penn Connected provides improved compliance, increased operational efficiencies and enterprise-wide visibility.
Jul
14
Appalachian Mountain Club Selects Fuel Booking Engine For Optimized Online Reservation Process
In order to securely process direct online reservations through AMC’s website, Fuel will build a multi-location booking feature for the national organization.
Jul
13
QR Code’s Latest Use: Coca-Cola Freestyle Machines
Coca-Cola says it will rollout a contactless way to operate its Freestyle Coca-Cola soda dispensers in the coming months.
Jul
09
Xilica Manages Hospitality Audio Over the IP Network at Carte Hotel
J&E Pro Audio seamlessly integrates modular, Dante-enabled Xilica Solaro FR1 DSP within San Diego boutique hotel’s IT infrastructure.
Jul
09
QSR Automations adds Contactless Features
New ConnectSmart Kitchen and DineTime Platform features reduce non-essential interactions for restaurant operators and diners.
Jul
09
Antimicrobial Passenger and Crew Cards Launched For Cruise Ships by AMC Ltd
A lacquer is applied to passenger ID cards issued at embarkation, on both sides of the card, using a small desktop coating machine.
Jul
09
Data Shows Negative Hotel Guest Reviews are on the Rise
When comparing Jan-March 2020 to April-June 2020, the data shows an increase in 10.2% in negative guest reviews and 12.1% decline in positive guest reviews.
Jul
08
Texas Restaurant Association Signs on for Customer Feedback via SMS
Participating members of the Texas Restaurant Association will be able to receive customer feedback, in near real-time, on their health and hygiene practices.
Jul
08
Chetu Becomes Sabre Red App Certified Provider
As a Red App Certified Provider, Chetu’s Sabre experts are enabled with resources and training to help clients differentiate by creating innovative solutions.
Jul
08
Maestro PMS + Silverware POS Reveal New Contactless Phone-to-Table Guest Dining Experience for Hotels, Resorts
Webinar to showcase ‘In-Seat’ digital menu / guest ordering / guest payment platform that leverages PMS and POS integration extending the touchless traveler experience from rooms to restaurants.
Jul
08
Interel and SuitePad Announce Technology Integration Enabling Guest-Room Control Through Tablets
Combined technologies reduce guest room touch points, supporting a cleaner environment.
Jul
07
Tillster's Digital Ordering Platform Now Available on Brink POS
Tillster is powering nearly 50 million digital orders per year.
Jul
07
Hotel Internet Services Publishes New Research Report Analyzing Latest Trends in Guestroom Entertainment and Virtual Assistant Technology
In-depth White paper leverages guest and hotelier survey results to demonstrate rapidly growing demand for comprehensive solutions able to address preferences for personalized entertainment and voice-activated service.
Jul
07
Survey: Consumers Eager to Travel with Certain Conditions for Hotels
Global Oracle and Skift study highlights what consumers expect from hotels including increased cleaning and more contactless technology.
Jul
07
Small Luxury Hotels of the World Announces ‘Stay Small, Stay Safe’ Initiative as Hotels Reopen
Initiative offers enhanced health and detailed safety guidelines for all 520 member hotels in 90 countries.
Jul
07
DeCurtis Corporation and Favendo Partner to Enhance Real Time Location Services
DeCurtis Corporation, the premier provider of location and proximity enabled solutions in complex indoor environments with a focus on health, safety and security, operational enhancement, and experience evolution is pleased to announce a partnership with Favendo, a German-based real-time location services provider.
The shared goal of the alliance is to jointly pursue worldwide market opportunities in vertical sectors as well as the offering to current clients in cruise. Services of each ecosystem could be sold through either partner to corporate customers.
Favendo speci
Jul
07
Cashido Ozone Generator Turns Any Faucet into a Powerful, Natural Sanitizer
A 10-second rinse kills 99% of bacteria and removes 75% of pesticides without the need for soap.
Jul
07
ProfitSword Provides Focus Hospitality Management With Latest in Business Intelligence Technology and Revenue Management Efficiency
Full service hotel management company able to instantly obtain real-time performance metrics across portfolio and identify business risks or opportunities despite current market uncertainty.
Jul
07
RMS Announces Connection with Pace Revenue Management
A young and innovative company, Pace -- a revenue optimization company -- has consistently delivered revenue increases of 5% to 10% for hoteliers worldwide. Their clients range from Nightcap Hotels and Generator to members of major hotel groups such as Accor and Best Western.
“Increasing top-line revenue has never been more important given the income challenges faced by the accommodation industry right now.
Jul
06
Chipotle Expands Delivery Footprint with Grubhub
Digital orders from Chipotle are made in the brand’s Digital Kitchens, and Grubhub orders default into contact-free delivery,
Jul
06
VPR Verified Automated Infrared Body Temperature Screening Device Now Available
The Verified Personnel Recognition system has advanced facial recognition that can automatically log all employees, their temperatures and if they are wearing masks and alert management to any breaches.
Jul
06
NYC Restaurant Owners Create Platform to Partner with Hospitality Tech
Branded Strategic Hospitality capitalizes on the opportunities to invest and partner with early and growth-stage hospitality technology companies.
Jul
06
Comanche Nation Entertainment Installs COVID-19 Elevated Temperature Screening Tool
Infrared thermometer allows guest to walk up to it, read their temperature, display result and can be easily cleaned/disinfected.
Jul
06
Robotic Assistance Devices Deploys AI-Powered Face Mask Detection Tool
Tool can identify face mask usage, create automatic alerts, and generate ongoing face compliance scores.
Jul
03
Numa Offers Integration with Google’s Business Messages
Businesses that use Numa can now enable a “Message” button from within Google Maps and Search results at no extra cost.
Jul
02
Ordermark, Shogo Join PAR Technology’s Brink POS Integration Ecosystem
Shogo, a cloud-based accounting automation system, and Ordermark, a single dashboard solution to manage all online ordering, are now Brink POS integration partners.
Jul
02
Airy Adds New Customer Messaging Channel: Google’s Business Messages
Airy will offer Google’s Business Messages through its platform.
Jul
02
More than Half of All Americans Say They’re Not Comfortable Returning to Restaurants, Hotels
Nationwide YouGov and SafetyCulture survey clarifies how businesses can build consumer and employee trust and confidence.
Jul
01
Cvent Announces Free Training and Certification Opportunities for Event and Hospitality Professionals
More than 20,000 industry professionals have already been trained and certified to bolster the skills they need to bounce back post-pandemic.
Jul
01
Oracle Ecosystem Ignites Innovation to Accelerate Hospitality Recovery
Oracle Hospitality’s open architecture gives vendor-partners an expedited path to integration helping hoteliers prepare for the new next.
June 2020
Jun
30
Geoverse Partners With Orion Labs to Deliver Frontline Workforce Communications for the Enterprise
Geoverse, a company specializing in interconnected private LTE/5G networks for the enterprise, announced its partnership with Orion Labs, a voice communication and automation platform for frontline workers.
Jun
30
Hospitality Industry Targeted by Global Fake Login Phishing Attack
Email delivery service providers Mailgun and Sendgrid are the subjects of the attack.
Jun
30
WinqBid Partners with eRevMax to Make Its Hotel Booking App Available to Hoteliers Worldwide
Users of the WinqBid platform can set alerts for dates and hotel properties not yet available and be notified when they go on sale.
Jun
30
Quest Griffith and Quest Robina Adopt BeyondTV GuestCast
BeyondTV (BTV), a full-service provider of guestroom entertainment services and solutions for the hospitality industry, has announced the successful implementation of BeyondTV GuestCast™ at Quest Griffith and Quest Robina.
Jun
29
PreciTaste Helps Food Businesses Spot COVID Symptoms at the Door with the AI Welcome Center Kiosk
The kiosk scans users for elevated body temperatures and checks for protective face masks.
Jun
29
HealthePassport Provides Employee Health Management, Including Contact Tracing
Mobile app helps businesses keep employees safe by limiting exposure and managing spread of COVID-19.
Jun
29
M3, Avero Partnership Expands Cloud-Based Accounting Services to Food & Beverage Industry
Partnership allows hoteliers to streamline restaurant operations and positively impact their bottom lines.
Jun
25
Squadle Sense Thermal Scanner Monitors Employee and Guest Wellness
Combines contactless devices, mobile apps and web analytics so that employees and guests can safely self-screen and comply with regulatory requirements.
Jun
25
Creating Revolutions Launches CLEANtracker Technology for Hotels
CLEANtracker is specifically designed to give hotel guests proof of the hotel's cleanliness promises.
Jun
25
RoomKeyPMS Enhances Mobile Check-In Functionality with Addition of Digital Signature Features
The paperless experience helps hotel guests and staff maintain desired physical distance during the check-in process.
Jun
25
LG Offers Clean Remote with New Hotel TVs
Part of LG's Health Protocol Initiative, Clean Remote helps hoteliers give guests peace of mind.
Jun
25
OTA Insight Launches Market Insight
New tool captures hotel booking intent in real-time to guide recovery and uncover new revenue opportunities for hoteliers and revenue managers.
Jun
25
Hotelogix Announces Contactless Capability for Hotel Guests
Guests can perform all check-in related activities from the ease of their own device without having to interact face to face with any hotel staff.
Jun
24
WatchGuard Technologies Report Finds Two-Thirds of Malware is Encrypted, Invisible Without HTTPS Inspection
Q1 2020 Internet Security Report highlights the danger of encrypted malware, offers details about the security impact of the COVID-19 pandemic, as well as a surge in Monero cryptominers, Flawed-Ammyy and Cryxos malware, and more.
Jun
24
Workforce Solutions Company Launches Paid COVID-19 Training for Hospitality Shift Workers
Headway Hospitality Instills Employer Confidence with New Program, Test Markets in Houston & Austin
Jun
24
FreshBytes Adds a Contactless Dine-In Solution
Customers order & pay from their mobile without waiting for the server to come up and take the order.
Jun
24
Food Truck Finder App Launches
Mobile app FoodTrux bridges the gap between consumer desire and food truck vendor location, placing real-time GPS enabled food truck access in the hands of food truck foodies everywhere.
Jun
24
TrustYou Launches eBook with Top Strategies for Navigating the Crisis
TrustYou defines the eBook as a comprehensive and well-rounded resource with tried-and-true tips and advice from hotel managers who are currently navigating the COVID-19 crisis.
Jun
24
Tripadvisor Launches ‘Travel Safe’ Tools, Making It Easy for Travelers to Find Important Health and Safety Information About Hotels and Restaurants Reopening During COVID-19
New features powered by real travelers give consumers peace of mind when they’re ready to travel again
Jun
24
Ecolab Uses Consumer Research to Launch New Science-Based Solution to Address COVID-19 and Strengthen Confidence as Hotels and Restaurants Reopen
Studies show consumers want a higher standard of cleanliness through hospital-grade products and independent verification in order to travel and dine out again.
Jun
23
Seminole Hard Rock Hotel & Casino Hollywood in Florida Implements Guest Security and Convenience Technology
Luxury integrated casino resort implements new digital door locks to ensure guest safety and seamless access throughout resort environment.
Jun
23
22Miles Delivers a Suite of Protection-as-a-Service Digital Signage Solutions to Support a Safe Return to Work
TempDefend delivers contactless communication capabilities for safe building management with thermo-sensing technology, voice activation, interface customization, and machine learning.
Jun
23
ModiHost Launches in Five Countries Across Europe and Asia
The ModiHost platform easily integrates with the majority of online travel and booking agencies, seamlessly combining the booking and reservations side of the business with guest and hotel management, working with a broad range of hotel and accommodation facilities.
Jun
23
Hulsing Enterprises, LLC Partners with ProfitSword to Maximize Data Management, Business Intelligence and Strategic Planning Abilities
Management company for hotels and medical facilities implements ProfitSage for instant access to real-time performance data and enhanced business planning opportunities.
Jun
23
Lunchbox Hires Top Women in Restaurant Technology Honoree Sarah Kabakoff as VP of Solutions
Kabakoff was previously director at Toast
Jun
23
Hospitality Experts Confident in Recovery of Primary Markets by Q4
New global market research from Amadeus, HSMAI, IoH, and HOSPA maps road to recovery for the hospitality sector.
Jun
23
Kitchen United Launches Podcast
"Restaurant People: Where We (to) Go From Here" is a limited series podcast.
Jun
22
DISH Offers Two Months of Free Service to Hotels as America Reopens
Includes bulk TV programming and SMARTBOX fees.
Jun
22
Paytronix Adds Contactless Dining Feature
Guests can order multiple courses, open tabs, and complete payments with a single mobile transaction.
Jun
22
SalesAndCatering.com’s STS Cloud Integrates with ProposalPath’s Video Function for Personalized Remote Selling
Videos provide customers with a virtual experience that responds to specific questions on event venues, traffic flows and event spaces.
Jun
22
SunBriteTV Adds Pro Series Outdoor Displays
Demand for outdoor televisions in commercial applications is expected to grow in as restaurants and bars seek to capitalize on outdoor space.
Jun
22
Meliá, World2Meet, Abreu, Logitravel and Prestige join the Open Payment Alliance
Over a dozen hotels, bedbanks, tour operators and PMSs have shown interest in the program meant to advance a new standard for B2B payments in the travel industry.
Jun
19
Maestro PMS Direct Booking Metrics Reveal Growing Recovery for Independent Hotels
User conference moves to 2021 and includes online and on-property training.
Jun
19
FogHorn Monitors Worker Health & Improve Safety with Edge AI and Streaming Video Analytics
FogHorn, a developer of Edge AI software for industrial and commercial Internet of Things (IoT) solutions, announced the availability of their Lightning Health & Safety Solutions to improve the safety of workplaces and help mitigate the spread of contagious illnesses.
Lightning Solutions, a new product line from FogHorn, are out-of-the-box packages of FogHorn’s Lightning Edge AI platform, preconfigured with use-case specific machine learning models and visualization dashboards.
Jun
19
Chipotle Launches Canadian App, Enhances U.S. App Experience
Facebook Messenger, group ordering and a donation option broaden U.S. digital capabilities. Plus, Concierge Bot Pepper makes its debut.
Jun
19
Salido Integrates with Oracle’s Opera Property Management System
This interface enables food and beverage programs to place orders on the POS from anywhere in the hotel space and post room charges to their customer’s guest folio.
Jun
19
xtraCHEF Adds Automated Invoice Processing
The restaurant management software provider introduced a free automated invoice processing and cost management solution.
Jun
19
Raydiant, Trabon Partner to Bring Contactless Menus to Restaurant TV Screens
This new integration will enable restaurants to use MenuNet to create their contactless menus and Raydiant to manage the display of menus in real-time, from anywhere.
Jun
19
Hotel Effectiveness Adds Team Wellness Check-In to App
MyHotelTeam mobile app upgrade supports the safety and health of hotel staff and guests.
Jun
18
MetroClick/faytech Launches Sanitization Kiosk with Thermal Sensing
Sanitization Station has a antibacterial/antiviral touchscreen and temperature scanning features reduce coronavirus risk
Jun
18
Saszone M2 QR Code Technology Debuts
M2 QR Code Technology replaces disposable menus, offers new marketing opportunities for operators and suppliers.
Jun
18
WorkMerk Teams Up with Celeb Chef to Promote Mobile Checklist Program
VirusSAFE Pro provides health and safety checklists and reminders to employee mobile phones.
Jun
18
ezCater's New Program Targets Office Lunches
Relish by ezCater delivers boxed lunches from popular restaurants straight to the office.
Jun
18
RingMD and PROVision Bring Integrated Telemedicine Platform to Hotels, Cruise Ships
Platform provides a contactless medical outreach solution for hotels and cruise ships and their guests.
Jun
18
Videotel Digital Signage Solution Uses QR Code for Touchless Interactive Technology
Videotel Digital turns touchscreens into non-touch solutions with a that puts access control on a personal mobile device
Jun
17
FreshAir's Smoking Detection System
Technology monitors for, detects, and proves tobacco smoking and marijuana smoking.The WiFi-enabled detection devices connect to building networks to communicate 24/7 with FreshAir's monitoring platform.
Jun
17
Jurny Introduces Solution to Power Seamless CX
Software-based management system enables hotels to deliver contactless guest experience, automate and streamline ops.
Jun
17
Samsung to Introduce Back to Business Solutions at Virtual Conference
Display solutions, keynotes, customer panels and more are scheduled for the interactive virtual conference on July 15 and 16, Samsung V/X: Back to Business.
Jun
16
Revel Rolls Out New Features
More than 20 new features help restaurants adjust to new requirements, regulations and customer expectations.
Jun
16
Nuvola Introduces Health and Safety Tools
Hotel tech company introduces new StayClean initiative with launch of Checklists and Checkpoints solutions to assist hoteliers in reopening plans during COVID-19.
Jun
16
React Mobile Takes Panic Button Alert Monitoring, Administrative Controls to the Cloud
Browser-based Dispatch Center gives hoteliers on-the-go access to the employee safety platform 24/7 on any device.
Jun
15
Par Technology Partners with Techknow Timers on Drive-Thru Solutions
Techknow timer solutions use multiple sensors that can track the time and progress of vehicles from many different lane configurations, giving restaurant operators flexibility and access to real-time business intelligence.
Jun
15
Panasonic Enhances Communications and Interactive Collaboration with New Additions to its AV Technology Portfolio
New solutions make collaboration easier than ever, allowing users to share their ideas regardless of location with flexible and easy-to-use technology.
Jun
15
Panasonic and PopID Offer Face Pay in the Drive-Thru
Panasonic and PopID integration of Face Login and Face Pay into drive-thru systems, self-ordering kiosks and payment terminals is here.
Jun
12
SiteMinder Data Reveals Minimal Planning Will Go into the Trips of the Post-COVID Hotel Guest
“The trend of last-minute bookings is truer now than ever before.”
Jun
12
Tock Introduces Unified Platform for Reservations, Takeout
Tock announces an all-new unified reservation, takeout, delivery, and event system built for the future.
Jun
12
GigNet Completes Installation of 14-kilometer Fiber-Optic Broadband Network from Downtown Tulum to the Tulum Hotel Zone
The 14-kilometers is in addition to GigNet's 200-kilometer fiber-optic broadband network from Costa Mujeres to Cancun to Tulum.
Jun
12
DTiQ Introduces Occupancy Management Solution
Machine Learning and video analytics empower restaurants to manage their occupancy levels by accurately counting and displaying occupancy rates in real time.
Jun
11
BioPPE Debuts Advanced Pathogen Protection Solutions
Company offers face masks created with Bluetooth 5.0 module and localized speakerphone, and more.
Jun
11
Bi-Polar Ionization Technology Proven to Neutralize Coronavirus
HVAC solution is more than 99.9% effective in removing Coronavirus from indoor air and surfaces.
Jun
10
HappyOrNot Expands Digital Feedback Services
Feedback company empowers businesses with an online presence to capture even more feedback from customers and employees.
Jun
09
apaleo and 30+ Hotel Tech Providers Pledge Free Services to the Hotel Relief Package
Hotel technology apps and services join together to help hotels reopen with a complete modern tech stack.
Jun
09
Routier Joins Volara’s Voice Hub to Expedite Two-Way Contactless Guest Communications
Integration partnership enables guests to speak commands using a Volara-powered smart speaker and receive staff replies or request updates via Routier MessageHub.
Jun
09
Study: 41% of Hotels Believe that their Business Will Fully Recover in Occupancy and RevPar within a Year
StayNTouch, Fuel Travel, and ReviewPro Release COVID-19 Hotelier Sentiment Study
Jun
09
PAR Adds SynergySuite to its Brink POS Integration Ecosystem
ParTech Inc. has added SynergySuite, to its Brink POS integration ecosystem.
SynergySuite is an all-in-one enterprise restaurant management platform that simplifies back-of-house operations for Brink POS customers, providing comprehensive data including real-time profit and loss reports, theoretical inventory depletion, live sales information, and other reporting capabilities that allow restaurants to make informed business decisions.
Jun
09
VizyPay Launches Cash Discount App for Clover POS Systems
New app elevates VizyPay’s Cash Discount Program through a seamless integration with Clover, offering a service option to help merchants save money on card processing fees.
Jun
09
TraknProtect Launches TraknKleen to Promote Hotel Cleanliness, Guest Safety and Wellbeing
Housekeeping app to improve protocol SOPs and brand standards to meet guest expectations in a post-COVID world.
Jun
05
Your Fare, delivery.com Partner on New Tablet Application
New tablet removes friction from third-party delivery orders, increases order accuracy and provides superior customer support.
Jun
05
Akia Unveils Contact-Free Communication Features to Help Hotels Reopen Safely
As the industry recovers, hotels are re-opening in the United States, and hoteliers will need to adjust and adapt to the new reality of minimizing contact, which includes the implementation of social distancing protocols for their guests and staff.
Akia, a leading AI-powered text-messaging platform that empowers hotels to streamline their day-to-day operations, improve engagement, and create a unique and safe guest experience, has developed new products and features to meet these new requirements for contact-free communication.
Jun
05
Volan Technology Launches AI-Based Location Positioning System with Contract Tracing, Social Distancing and Temperature Tracking
Contact tracing app makes it easy for hotels and restaurants to log data on an employee who may become symptomatic and automatically trace every one was exposed to that staff member.
Jun
05
BriefCam Announces Video Analytics Innovation for Contact Tracing, Physical Distancing, Occupancy Management and Face Mask Detection
New capabilities to help prevent the spread of COVID-19 and support the safe and responsible re-opening across the globe
Jun
04
Florida Hotel and Conference Center Enhances Guest Services and Safety Protocols
What started as an in-room entertainment upgrade, continued as a safety platform through COVID-19.
Jun
04
Lybra.Tech’s RMS Acquired by The Zucchetti Group
Lybra.Tech’s Intelligent Revenue Assistant (RMS) will integrate The Zucchetti Group’s global booking data, giving hoteliers access to an unparalleled amount of market and demand data.
Jun
04
Handwashing Goes High-Tech with New Compliance Tool
Voice technology allows staff members to record every time they wash their hands.
Jun
04
Nomad Go Announces HealthySpaces
Real-time data about space occupancy, mask usage, and social distancing helps improve COVID-19-related compliance and ventilation, enables healthy, trusted environments.
Jun
04
New Hotel Cleaning Protocols to Cost $130k+ USD per Hotel On per Annum
As well as additional in-room cleaning required, extra staff will need to be hired to cover public areas and service tasks like amenity delivery.
Jun
04
IDeaS and SIHOT Expand Partnership to Provide Seamless Two-Way Data Integration for Hoteliers
Long-term partnership optimizes revenue for all hotels and room types and delivers increased operational effectiveness through automated pricing decisions.
Jun
03
Ordermark Expands Online Ordering Options with JoyUp Partnership
Ordering options now include JoyUp's social media ordering and delivery services integration.
Jun
03
Above Property Expands Its Direct Distribution to Booking.com
Previously available on its enterprise platform, this enhancement gives independent hotels the same functionality.
Jun
03
In Accounting, Consolidating Vendors Makes Sense
Summit Hospitality Group realized that using multiple vendors to manage its financial and accounting data was inefficient.
Jun
03
HotSchedules Adds In-App Health Survey for Employees
Workforce and HR management platform introduces new tool to monitor restaurant and hospitality employees’ health.
Jun
03
DoorDash's “Main Street Strong” Supports Local Restaurants
The initiative provides products and services for restaurants to help build out their digital presence and grow their business as they look to safely reopen.
Jun
03
DailyPay Launches CYCLE
DailyPay CYCLE feature enables companies to reduce or even eliminate paper checks and manage payments outside the usual payroll schedule such as bonuses and termination pay.
Jun
03
DailyPay Adds New Feature
DailyPay's Cycle now offers employers an affordable, more direct way to provide off-cycle payments for employees.
Jun
03
RoomKeyPMS Launches Mobile Platform for Contactless Check-In
RoomKeyPMS 10 also includes a brand new user experience to maximize operational efficiency.
Jun
02
Maestro PMS Announces Webinars to Guide Users Toward a Touchless Guest Journey
Free 1-hour Webinars Will Be Held Tuesday June 16, 2020 at 1pm ET and June 17 at 11am ET
Jun
02
Konnect Solutions Debuts Contactless Order & Pay
Customers with a smartphones can select the restaurant's local Wi-Fi Wireless Access Point provided by Konnect and instantly view menu and pricing information, order and pay.
Jun
02
Bartech Addresses the Post-COVID Hotel Environment with Launch of Minibar+ for Remote Operation and Control
New application seamlessly upgrades Bartech manual minibars with semi-automatic functionality, adding centralized operation, cost control and enhanced safety
Jun
02
Breeze Helps Restaurants Manage Dine In with QR Codes
The platform allows dine-in customers to view menus, order and process payments from their personal devices by scanning a QR code.
Jun
02
Interface Security Systems Adds Wearable Personal Protection Devices
Partnership with RiskBand integrates real-time monitoring of wearable safety devices with live support.
Jun
02
Hotel Internet Services Provides Hoteliers with Insight on Latest Contactless Technology Best Practices
Internet service provider leverages guestroom television-based services and voice-activated technology to help hotels welcome back guests.
Jun
02
Anant Operations Selects SalesAndCatering.com STS Cloud System for 9 Properties
Powerful STS Cloud Sales Solution Lets Property Teams Cross-Sell Remotely and Verify Room Inventory, Rates and Meeting Space, Track Sales Revenue for Ownership
Jun
02
HungerRush Expands Digital Ordering Features
Solution includes seamless integration with digital ordering and delivery.
Jun
01
Givex's Assistance Program Includes Special Pricing on E-Gift Cards
Supports businesses transitioning to online channels.
Jun
01
HungerRush Adds New Features for Digital Ordering
Orders for takeout/pickup and delivery are seamlessly integrated .
Jun
01
Travel’s New Normal Speeds Adoption of Open Payment Alliance Standards
Voxel Group presents the Payment Manager functionalities, the backbone of the Open Payment Alliance.
Jun
01
Revinate Supports Hotels with COVID-19 Recovery Guide
Filled with templates and tools, guide helps hoteliers develop a strategic marketing plan focused on driving revenue.
Jun
01
Portal Green Launches Online COVID-19 Screening Tool for Employers
Tool addresses manager time constraints and privacy issues by using an online assessment tool.