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April 2020

Apr
03

UgoVirtual to Power Transition of HTNG's TechOvation Competition to Virtual Platform for 2020 Event

Provider of comprehensive virtual events to partner with Hospitality Technology Next Generation to enable the virtualization of annual technology innovation
Apr
02

Numa Offers AI Virtual Receptionist for Free

During the COVID-19 crisis, Numa is offering its AI call attendant for free to help businesses respond to customers. Restaurants can use text-to-order with curbside pickup, even if they don’t have any online ordering.
Apr
02

Toast's Rally for Restaurants Supports Community During COVID-19 Health Crisis

Partners with PepsiCo, Tripadvisor, DoorDash and Postmates to increase sales for the restaurant industry and support foodservice workers.
Apr
02

Paytronix Waives Online Ordering Platform Fees for New Toast Customers for Six Months

This Toast/Paytronix combination enables brands to easily add delivery partners as well as offer curbside pickup and contactless delivery.
Apr
02

TransAct BOHA! Offers Checklist and Timer Tools Free to Restaurants

TransAct Technologies Inc. is offering its BOHA! Checklist and Timer tools free to restaurants amid the COVID-19 pandemic. BOHA! is the first single-vendor solution combining apps to streamline and improve restaurant operations in one fully integrated platform.

March 2020

Mar
31

J.D. Power Research: 60% of Travelers Agree that Travel Industry Has Demonstrated Concern for Health, Safety of Public

More than half of travelers surveyed believe travel suppliers are meeting or exceeding expectations on cancellation policies.
Mar
31

QSR Automations Introduces Off-Premise Order Management Platform

To help its restaurant customers, QSR Automations will be providing ConnectSmart Go free during the COVID-19 pandemic.
Mar
31

ALICE Launches Free COVID-19 Checklist Software

Checklist helps hotels to manage operations during low occupancy, closure, recovery and full occupancy.
Mar
31

Free COVID-19 Solution for Food Service Professionals

RizePoint is offering its resources to food service professionals, as the need to implement enhanced Cleaning, Sanitization, and Safety Protocols is skyrocketing.
Mar
31

TrustYou Lauches Travel Health Index to Benchmark Current Review Activity During the Global Hotel Crisis

Index will compare hotel performance registered in 2019 with that of the current year to help hoteliers better grasp the current worldwide situation and the way in which the pandemic is impacting hotel businesses.
Mar
31

Kitchen CUT Rolls out Free Tool to Help F&B Operations Survive

Kitchen CUT rolls out free delivery and pickup tool. Restaurants can sign up on any device and be operational within the hour, irrespective of EPOS.
Mar
31

MenuDrive Offers Restaurants Free Online Ordering and Delivery Capabilities

As online ordering for takeout and delivery becomes a lifeline for many restaurants, MenuDrive provides a complimentary white label e-commerce solution allowing restaurants to re-deploy existing employees for in-house or commission-free third party delivery through national courier networks.
Mar
30

Cunard Announces Pause to Voyages Until May 15, 2020

For all guests impacted by this temporary suspension, Cunard will provide a 125% Future Cruise Credit.
Mar
30

commingle:engage to Launch No-Cost Service to Help Hotels Book Local Business

It could take consumers longer to believe that traveling by plane is safe, so capturing local business will be important for the hospitality industry.
Mar
27

Jolt, Industry Expert Host Webinar on Food Safety in Time of COVID-19

The online webinar will be held Tuesday, March 31st at 2pm EST and feature food safety expert Dr. Don Schaffner.
Mar
27

PAR Technology Introduces PARk it: A Digital Contactless Ordering Solution for Restaurants

PARk it, powered by Ready Software USA Inc. (Ready) allows restaurant operators to create QR codes that connect customers to the restaurant’s online menu using their phone.
Mar
27

POPcodes Announces Initiative to Help Acquirers and ISOs Instantly Deliver COVID-19 Safety Messages to Merchants

Company aims to improve information sharing, flatten the curve and accelerate recovery.
Mar
26

JoyRun Announces National Expansion of Delivery Platform

0 fees through May 31 for participating restaurants.
Mar
26

Ready Launches Virtual Kiosks for Safe On-Premise Pick-up Food Ordering

Ready waives fees for self-ordering and payment solutions for businesses that have been impacted by COVID-19
Mar
26

Glympse Offers Free Location Sharing to Support Restaurants Offering Contactless Delivery and Pickup

The Glympse Consumer App is a fast, free and simple way to share real-time location and ETA for restaurant deliveries, carryout order pickups and more.
Mar
25

React Mobile Stands Behind Hotel Customers by Waiving Service Fees for April and May

Even though hotel bookings are currently suffering, many hotel brands are moving forward with the fulfillment of their commitment to provide safety solutions that will help keep employees safe during their workday.
Mar
25

Survey Finds 80% of Destination Organizations Have Reduced or Postponed Sales, Marketing Spend

Only 30% of respondents stated that their destination organization had a pandemic emergency plan in place prior to the COVID-19 outbreak.
Mar
25

HospitalityUnited.Club to Host Webinar to Discuss New Business Strategies to Recover from Coronavirus Pandemic

"Path to Recovery for Travel Businesses – United We Can" will be held on Thursday, March 26, 2020 between 13:00 – 14:00 GMT.
Mar
25

HotStats Special Report: COVID-19 Profit Impact on Various World Markets

Market context is something the industry can truly rely on to gain an understanding of the breadth of the virus’ impact.
Mar
24

Beekeeper, Whispr Offer Hotels a Free ‘Cleaning Task Lists’ App to Fight Covid-19

Smart-checklist app from Beekeeper’s innovation partner, Whispr, is ensuring guestrooms and public areas meet CDC guidelines to prevent further virus spread.
Mar
23

cloudbeds Launches Covid-19 Support Platform

#hospitalityhelps connects hotels with health care providers and municipalities.
Mar
23

Dallas Hotel Integrates Parking Technology with PMS to Provide Guests with Room Key Access

The parking technology suite includes advanced Parking Access and Revenue Control (PARCS) equipment, pay-on-foot kiosks, and an integrated validation system.
Mar
23

Beekeeper to Host ‘Communicating During COVID-19’ Webinar on Wednesday, March 25

Hoteliers from North Point Hospitality and InTown Suites will discuss best practices to communicate and connect with employees during the coronavirus pandemic.
Mar
23

Whistle Joins Tech Companies Supporting the Hospitality Industry and Travelers During Pandemic

Whistle is offering free messaging via the Whistle platform to hotels needing help.
Mar
23

Fuel Launches 'Crisis Management Resources for Hotels' Master List to Help Hoteliers Navigate the Coronavirus Pandemic and Other Adverse Market Conditions

New comprehensive resource guide provides hoteliers with up-to-date information, tips and strategies during times of adversity and economic uncertainty.
Mar
17

Foodservice Training Portal Releases Infectious Disease Awareness Program for Restaurants

This online training program provides foodservice, hospitality and retail employees with critical information to prepare for, respond to and prevent the spread of infectious disease- COVID-19/Coronavirus, the flu and the common cold- in their workplace.
Mar
17

Vasa Park Resort Replaces Manual Reservation Process with Secure Automation

Resort no longer writes daily reservations in a spiral notebook.
Mar
17

Luigi’s Restaurant to Add Online Ordering

This Rhode Island institution needed a software solution that would seamlessly integrate with the POS and would facilitate management of multiple menus.
Mar
17

Touch Dynamic Debuts Edge Kiosk

Self-service kiosk is compatible with Windows, Android operating systems and has an integrated Epson printer housed in an enclosure.
Mar
16

OneDine Waives Setup Costs, Transaction Fees

OneDine says a single implementation can greatly reduce the spread of germs from frequently touched surfaces. 
Mar
13

Proximity Systems, ENS Group to Develop Self-Disinfecting Point of Interaction Products

Custom solutions for hospitality -- including tablets, kiosks, payment terminals, self checkout and POS solutions -- will be unveiled later this year.
Mar
12

Hotello Partners with Ariane Systems to Offer Online Check-In Capability

Solution optimizes customer experience, provides payment guarantee to accommodation owner, and allows staff to dedicate time, resources to guest satisfaction.
Mar
12

Dragontail Launches Total Technology Solution with QSR Chain: CharGrill Masters

Total Technology offers restaurants a POS system, online ordering, and driver tracking.
Mar
11

Instawork Partners with Staffmate to Help Hospitality Companies with Staffing Shortages

Catering and event-based business can more easily fill empty shifts with on-call hospitality professionals.
Mar
11

Innoviti Introduces Cloud Payment Reconciliation Technology for Restaurants

Technology allows restaurants to offer pay at the table technology.
Mar
11

Grand Casino Hotel and Resort Wows Guests with 90-foot LED Video Wall Display

Video wall replaced projectors in order to provide bolder, brighter video resolutions, while creating a more visually immersive guest experience.
Mar
11

Delaware North at Wembley Stadium Uses Tech to Improve M&E Business

Venue management software integrates with financial systems to provide consistent reporting.
Mar
10

Maestro PMS, Inntopia Integrate to Deliver Increased Bookings and Revenue

Integration will allow hotels to offer future guests the ability to book experiences in addition to rooms, including tee-times, ski passes, rental cars, spa services, and more.
Mar
10

Shift4 Payments Adds TakeOut7 Integration to the Company’s Restaurant POS Systems

Orders placed through TakeOut7 will be able to sync directly with Shift4’s family of point-of-sale software brands, including Harbortouch, Restaurant Manager, POSitouch and Future POS.
Mar
10

SiteMinder Launches Its New Tool: Insights

Insights is a set of smart monitoring and reporting capabilities that provide hoteliers with a single place to access data on their local market, business performance and guests.
Mar
10

Netsurion Teams with Restaurant Technology Network to Advance Cybersecurity and PCI Compliance for Restaurants

Netsurion, a leading managed cybersecurity service provider, announced it has joined the Restaurant Technology Network, a membership community solely dedicated to the restaurant industry. The move expands Netsurion’s efforts to deliver secure branch networking purpose-built for restaurant and specialty retail chains.
Mar
10

Five Tech Trends Impacting QSRs in 2020

​​​​​​​As diners increasingly expect tech-forward experiences, QSRs are challenged with finding new way to quickly fulfill orders and keep customers satisfied. 
Mar
09

PAR Technology Announces New API Integration with eTouchMenu and Brink POS

The eTouchMenu and Brink POS integration will assist Brink customers increase revenues, control costs, and generate measurable ROI.
Mar
06

Toast Introduces Toast Hardware

Toast Hardware includes four new devices.
Mar
05

IDeaS Debuts RevPlan to Help Hotels with Budgeting, Forecasting

RevPlan is a cloud-based module that will allow hotels to build a forward-looking total revenue plan and budget, including F&B.
Mar
04

North Point Hospitality to Trial Voice Guided Checklists for Housekeepers at Nashville Multi-Property Campus

Using the workers' native language, the technology will assign tasks to housekeepers, highlight any special notes, send real-time feedback to management teams on how work is progressing, and scale that information to workers when they need it.
Mar
04

Oracle Hospitality OSEM Allows Hotels to Maximize Event Revenue via the Cloud

Hoteliers can now streamline operations, increase communication and cooperation across departments, and respond faster to customers.
Mar
04

Restaurant and Hotel Management Platform Tripleseat Acquired by Vista Equity Partners

Vista to Merge Tripleseat and Gather to Unify Market-Leading Sales and Event Platforms
Mar
04

Epson and Partners to Empower Restauranteurs with Exceptional Tools and Technology at MURTEC

Innovative POS, display and printing solutions enhance food service experiences for today’s tech-savvy consumers.
Mar
03

React Mobile Unveils BLE 5.0 Beacon Safety Technology

Real-time indoor location-based geopositioning technology enables hotels to precisely pinpoint employee location in multi-story buildings.
Mar
03

​​​​​​​Tubi, Enseo Partner to Offer 20k Movies, TV Shows Free to 20+ Hotel Brands in USA

Enseo's in-room entertainment platform will provide guests access to Tubi content from more than 250 content partners.
Mar
03

SecurityMetrics’ PCI Programs Simplify Data Security and PCI DSS Compliance for Large Franchises 

SecurityMetrics offers PCI Programs with a suite of products that help multi-unit restaurant groups address the demands of network security and compliance across multiple locations.
Mar
03

Honeywell Goes Wireless with Latest INNCOM e-Series Thermostat

New model offers a more versatile solution that reduces complexity in most HVAC applications, reducing in-room costs 25–40% with smart occupant detection.
Mar
03

Chowly Debuts MenuMatch at MURTEC

Chowly's MenuMatch allows menu updates to be made in one place, and published instantly to all third-party sites.
Mar
02

Podium Expands Interaction Management Platform to Now Include Payments

Hotels, restaurants can now use text messages to take payments from guests.
Mar
02

Restaurant Magic Introduces Scan Assist

Visit Restaurant Magic at MURTEC to see the company's latest product, Scan Assist.
Mar
02

Hotels Scrape Out Profit Growth in January Amid Coronavirus Concern

As the full scope of the coronavirus virus becomes clearer, subsequent months could put pressure on hoteliers to generate both top- and bottom-line growth.
Mar
02

Domio Appoints New Chief Financial Officer Jim Mrha

Mrha brings more than 30 years of experience in finance to his role with previous roles at Hilton, MGM and Marriott.
Mar
02

Victoria Cramer Appointed President of Lodging Dynamics Hospitality Group

Lodging Dynamics Hospitality Group (LDHG), a leading hotel management company, announced that its board of directors appointed Victoria Cramer as president. The outgoing president, Joel Sybrowsky, while stepping down from day-to-day responsibilities, will continue in his role as vice-chairman of the board and a significant owner in the Company. These leadership changes are effective immediately. Cramer has been the Company's chief operating officer and previously served as vice president of sales and revenue management.

February 2020

Feb
28

The Coronavirus has the Potential to Jeopardize the Global Business Travel Industry

A majority of GBTA’s supplier companies report that the coronavirus has had a “significant” (24%) or “moderate” (31%) impact on their company’s revenues, with airlines and hospitality providers among the most affected.
Feb
28

Focus POS Releases FocusON Mobile Order and Payment Solution

FocusON is a mobile app that allows business owners to access point of sale functionalities from anywhere.
Feb
28

Fortinet Introduces Self-Learning AI Appliance for Sub-Second Threat Detection

FortiAI leverages deep neural networks to automate threat detection and remediation, expanding Fortinet’s AI-driven security offerings.
Feb
27

OTA Insight Debuts Real-Time Predictive Tech

Market Insight is a predictive market intelligence technology that can capture hotel booking intent in real-time.
Feb
27

YOTEL, Duetto Enter Tech Partnership

Tech-driven hotel chain adopts cloud-based revenue strategy applications to drive profit
Feb
26

Cybera to Showcase CyberaONE Platform at MURTEC

Restaurateurs to learn how to deploy innovative apps and services that ensure dining experiences that attract new and repeat customers,
Feb
26

Democratizing Premium CX

Koala now offers restaurant brands agency quality ordering channels without the agency cost.
Feb
26

Interface Security Systems Addresses IT Challenges at MURTEC

Company’s managed services offer interactive monitoring, managed networking and business analytics solutions.
Feb
26

SecurityMetrics’ PCI Programs Simplify Data Security and PCI DSS Compliance for Large Franchises 

SecurityMetrics offers PCI Programs that help multi-unit restaurant groups address the demands of network security and compliance across multiple locations.
Feb
25

HAVRION Partners with Samsung to Improve Safety of Hotel Guests, Employees

Displays in hospitality will be able to provide simple, clear contextual information on what to do in an emergency situation.
Feb
25

Uniguest Debuts Wayfinder Solution to Improve Guest Engagement

Wayfinder eliminates the need for paper maps, reduces the workload on reception, and can highlight revenue-generation amenities.
Feb
25

Travel and Hospitality Consulting Firms Consolidate to Form PROVision Partners International

Greg Pesik, Matthew Busch and Gregg Hopkins team to provide strategic expertise and real-world guidance to hospitality brands, hotels and resorts, asset managers, airlines, cruise lines, restaurants, and technology companies.
Feb
24

Verizon Mobile Security Index: 4 out of 10 Respondents Report Sacrificing Mobile Security in the Past Year

Those who sacrificed mobile security were twice as likely to suffer a compromise.
Feb
20

Nutanix to Power Black Fire Innovation Hub

The Nutanix solution at Black Fire will provide the power and flexibility it needs to test disparate technology innovations.
Feb
20

Kronos and Ultimate Software Merge

The combined company will have enhanced scale and an even stronger position in the fast-growing HCM marketplace.
Feb
20

Cisco Annual Internet Report Forecasts 5G to Support More Than 10% of Global Mobile Connections by 2023

The average 5G speed will be 575 megabits per second, or 13x faster than the average mobile connection, allowing for autonomous cars, smart cities, and more.
Feb
18

Accor, Visa Partner to Enhance Accor’s Loyalty Program

Accor loyalty members will be able to earn more loyalty points when using the ALL Visa card to stay at Accor properties, make purchases.
Feb
18

Posiflex to Showcase Compact and Modular Kiosk and Enterprise IoT Platform for POS at MURTEC

Posiflex will unveil brand new solutions for Point of Sale, Self‐Service, and IoT for POS at MURTEC 2020.
Feb
18

Taco John’s Hires Kelly Hopper as CFO

Industry vet previously worked at Yum Brands and Pizza Hut.
Feb
18

Mohegan Sun Updates Its Digital Commerce Platform for On-Demand Food and Drink Service

Guests can order, pay for concession items via app, weblink, QR code or text; choose their desired pick-up/delivery location and time, and pay/tip via Venmo, Apple Pay or credit card.
Feb
18

ProfitSword Launches Advanced BI Solution: ProfitAbility

Tool uses AI machine-learning abilities to automatically identify and report anomalies in business performance.
Feb
18

Posiflex Will Showcase Compact and Modular Kiosk and Its Enterprise IoT Platform for POS at MURTEC

Posiflex will unveil brand new solutions for Point of Sale, Self‐Service, and IoT for POS at MURTEC 2020.
Feb
14

AHLA Names Matt Carrier Vice President of Innovation Policy & Research

Carrier is charged with leading the hotel industry’s technology and distribution policy agenda to meet member needs.
Feb
14

Shift4 Payments Adds Order-at-the-Table Functionality

SkyTab offers Order- and Pay-at-the-Table solution, including customer engagement and marketing tools.
Feb
14

Toast Raises $400M in Series F Funding 

Funds will be used to invest in developing tech to streamline the guest experience and improve the employee experience.
Feb
14

Ready’s Split Check Feature Recognized for Top UX

For guests, Ready allows them to use their phone to split and pay their check whenever they’re ready,
Feb
13

PAR Technology Announces New API Integration with Bite and Brink POS Software

Bite software is powered by AI allowing it to make suggestions to a guest’s order based on time of day, guest preferences, past orders, and more.
Feb
13

IDeaS and Silverbyte Partner to Provide Two-Way Data Integration

Two-way data integration between RMS and PMS will provide enhanced automated forecasting, room-type pricing and inventory controls.
Feb
13

Five Guys, Ruby Tuesday Launch Staff Retention App

Both operators piloted ShiftOne in January and have decided to roll out the platform nationally after seeing positive results.
Feb
12

Concord Hospitality Awarded Three Certificates of Excellence from Marriott’s GPNS Program

Hotel development and management company recognized in first place for overall performance, guest satisfaction and customer retention in 2019.
Feb
12

Digital Concierge Service Tock Time Launches

Reservation, guest, and table management system, Tock expands offerings.
Feb
12

HEDNA Honors Tom Bruno of Marriott with 2020 Award of Excellence

Bruno honored for his contribution to the advancement of hotel distribution.
Feb
12

50 Best Restaurant Websites Named

POS USA lists the websites it says have the best designs.
Feb
12

Clover Adds Scan to Pay Feature

Scan to Pay does not require the download of an additional app; Guests can pay using their iPhone and Apple Pay.
Feb
12

Unified Office Enters Hospitality Market with Business Communication Tool

Tool integrates with hotel management and messaging services to provide full customer visit, bookings and preference details with each incoming call.
Feb
11

CENTEGIX CrisisAlert Expands into Hospitality

Company has adapted its technology – previously used in the education K-12 sector – for hotel operators.
Feb
10

Nuvola Partners with Shiji’s StayNTouch

Nuvola’s platform and StayNTouch’s PMS will work cohesively as a digital assistant for staff to manage daily tasks and provide guests with better overall service.
Feb
10

INNsight's ADA Shield Program Used to Defend Hotel in ADA Accessibility Lawsuit

Law firm dismisses case after software provider's technology offers evidence of compliance.
Feb
10

Provenance Hotels Introduces Mobile Tipping

​​​​​​​New mobile app technology allows guests to tip hotel staff with a swipe of their finger.
Feb
10

Operto Integrates with Cloudbeds

Hotels will be able to operate more efficiently and elevate the guest experience via smart home technology integrations.
Feb
06

Restaurant Tech Firm Raises $5M

OneDine says its tech can reduce restaurant staff by 20%.
Feb
06

Pyramid Hotel Group Saves More Than 10% on Accounting Costs by Partnering with M3

Hotel management companies with a large fluctuation in properties benefit from professional accounting services that minimize disruption.
Feb
06

Cloud File Service Provider Nasuni Available in AWS Marketplace

Hospitality companies such as Wyndham Hotels & Resorts can leverage Nasuni’s cloud-based file services platform for consolidated billing, license management, and more.
Feb
06

Lightspeed Launches New Integrated Payment Capabilities in North America

Lightspeed Payments simplifies business management for hospitality merchants in the U.S. and retailers in Canada.
Feb
05

Eureka Casinos Expands Relationship with Agilysys 

Eureka Casinos’ The Brook will be its fourth property to use InfoGenesis POS.
Feb
05

Twenty Four Seven Hotels Updates Accounting Software at 23 Properties

Cloud-based enterprise back office puts allows operator to manage, review financial processes from anywhere on a mobile device.
Feb
04

Residence Inn Panama City Implements RFID Mobile Access-Ready Locks

Extended stay hotel wanted to provide guests with peace of mind knowing they are protected using the latest encryption technology.
Feb
04

Macorva’s Debuts CX Customer Feedback Platform

Tool delivers simple surveys via SMS to make CX rating easy and measurable.
Feb
04

Koch Industries Agrees to Acquire All of Infor

Remaining equity stake will be purchased from Golden Gate Capital.
Feb
04

Coakley & Williams Converts Multiple Hotel Properties to STS Cloud Sales and Catering System

STS Cloud works on any mobile device allowing the sales team access to property and meeting room availability when they are meeting with clients.
Feb
04

OZ Introduces New Solution Accelerators to Digitally Transform Customer Experience in Travel and Hospitality

Solutions help operators recognize patrons and their emotions for quickly resolving issues, guestroom automation for personalizing the guest experience as well as AI, AR and VR applications.
Feb
04

PayFacto Buys Posera, Resto Finances

The deals include Posera's Maitre’D POS, KDS and SecureTablePay as well as Resto Finances, including its flagship Veloce POS system.
Feb
04

Forter Launches Loyalty Program Protection Solution to Help Merchants Tackle Increased Attacks on Loyalty Programs

Loyalty program fraud rose 89% YOY driven by the increased number of data breaches.
Feb
03

Choice Hotels Ups Loyalty Program Ante with “Golf by Choice”

Members of Choice Privileges can earn, redeem points at select golf courses across the U.S.
Feb
03

Linx Buys Restaurant Delivery Platform Neemo

The company offers delivery management solutions with products related to financial services from the fintech Linx Pay Hub.
Feb
03

Guests Can Now Book Meeting Rooms Online Directly via Nordic Choice Hotels’ Website

Replaces previous process of calling, e-mailing or using RFP correspondence to determine meeting space availability and pricing.
Feb
01

Adyen Launches Card Issuing Offering

Cards can be used online, in-app, in-store, and can be integrated into mobile wallets.

January 2020

Jan
31

Yumpingo Raises $10M

Funding will support company’s global expansion and guest engagement platform development.
Jan
31

Remarkable Hotels Sees 19 Percent Uplift in Rooms Revenue

The 73-room property also increased overall sales by 15 percent and average occupancy by 12.5 percent in a competitive local market.
Jan
30

Zenput Buys Dashboard Advantage

Deal extends Zenput's reach into c-stores and the broader foodservice industry.
Jan
30

Faena Hotel Deploys New High-Speed, Broadband Cellular Network & CBRS Tech

DAS and private LTE network improve coverage in preparation for football’s biggest game.
Jan
30

xtraCHEF Adds Recipe Management & Plate Costing to Back of House Business Suite

The cloud-based restaurant management platform allows customers to build recipes and monitor margins in real-time.
Jan
30

Compeat Names Bob Looney as Chief Technical Officer

During his 10 years at Ctuit, he developed operations reporting, inventory, schedule, and the On the Fly mobile app.
Jan
30

Coushatta Casino Resort Selects Orion for Hospitality Voice Services

Casino will use Orion’s voice-enabled platform for real-time workforce communication, collaboration.
Jan
30

MustHaveMenus Releases Major Software Update

Version 3 makes restaurant marketing design easier with drag-and-drop editing, rapid formatting, instant resizing across designs, new templates, and more
Jan
29

New Revenue Opportunity: Daycation Guests

Hotels and resorts of all types see big profits by inviting guests looking for wellness, relaxation, bleisure, romance, and family-friendly day experiences using property amenities without staying overnight.
Jan
29

2020 Outlook Improves for North American Hoteliers

New data shows committed occupancy growth of 2% for the upcoming 12 months.
Jan
29

Posera Launches a Software-as-a-Service Subscription

A subscription-based offering, The Maitre'D TOTAL Experience is a suite of software tools and services developed to support and optimize every aspect of a restaurateur's business operations and management.
Jan
29

Research Reveals the Rise of an Increasingly Tech-Savvy Independent Hotelier

Marketing and distribution strategies in particular are on their radar.
Jan
29

myDevices Introduces No Dead Zone Panic Button Technology

myDevices combines cellular, Bluetooth, Wi-Fi, and LoRaWAN to enable panic buttons to operate in “dead zones” where cellular and Wi-Fi signals are typically unavailable.
Jan
29

HP Launches Cloud Services for Restaurants, Hospitality

HP's cloud services enable hospitality operators to securely and remotely manage their fleet of devices and apps.
Jan
29

Infor Broadens Relationship with Accor

New agreement expands Infor EzRMS functionality and service options throughout the Accor portfolio.
Jan
29

Power Knot BioDigester Recognized for Sustainability Impact

Power Knot LFC biodigester recognized helps restaurants implement eco-friendly practices to meet sustainability goals.
Jan
28

Restaurant Revolution Technologies Hires Tarek Dimachkie to Lead Product Development

Former Splick-it COO is charged with developing product feature enhancements and administration tools for Order One.
Jan
28

Miso Robotics Debuts Robotic Kitchen Assistant

Flippy's zero-footprint kitchen robot will be available by the end of the year.
Jan
28

Hotel Internet Services Becomes Choice Hotels Qualified Vendor

Provider of internet-based solutions certified to provide Choice Hotels properties with advanced in-room entertainment and casting functionality.
Jan
28

eDreams ODIGEO Acquires Hotel Booking Platform Waylo

The purchase provides eDreams with AI-driven technology to further grow its hotel business.
Jan
28

Real Hospitality Group Adopts Full Suite of ProfitSword Business Intelligence and Data Management Solutions

Hotel management company implements ProfitSage, ProfitPlan, ProfitPace and ProfitWizard to maximize business strategy efficiency and ability to achieve even greater organizational growth.
Jan
28

Barceló Hotel Group Selects Nor1 AI Platform to Drive Growth and Guest Experience

New partnership with all four of Barceló’s brands to expand Nor1’s footprint in the Spanish and Latin American markets.
Jan
27

OYO Hotels & Homes Selects Sabre as Its Long-Term Strategic Partner

OYO will be connected to almost 900,000 travel agents globally, through the GDS connectivity solution powered by Sabre.
Jan
27

Too Busy to Text? Beekeeper Rolls Out Voice Messaging for Chats at ALIS 2020

New push-to-talk feature for chats is designed for hoteliers who are too busy to spend time manually typing out messages to their teams.
Jan
27

WorldHotels Introduces WorldHotels Crafted Collection

Curated collection of immersive hotels and resorts to be added to WorldHotels Portfolio
Jan
27

Justin Jabara Named President of Meyer Jabara Hotels

Forty-three-year-old hotel ownership and management company is staying in the family with third-generation hotelier at the helm.
Jan
24

Grubhub Integrates with Brink POS Software

Integrating Grubhub’s API with PAR’s Brink POS software allows a seamless ordering experience with increased accuracy and lower costs.
Jan
24

Beekeeper to Unveil New ‘Voice Messaging’ Feature at ALIS

Rather than using less secure consumer apps to record, share and receive voice messages, the new feature will enable hotel management and staff to communicate quickly, efficiently while on-the-go.
Jan
23

Duetto’s David Woolenberg Promoted to CEO

Since 2018, Woolenberg has held the positions of Chief Revenue Officer, COO and President at Duetto.
Jan
23

Revinate Launches Guest Data Platform

Cloud-based integrated system uses advanced machine learning technology to deliver for a clean, robust, single view of the guest.
Jan
23

Campground Reservation Software Adds Reward Points Feature

New feature expected to increase guest loyalty and encourage repeat visits.
Jan
23

App for Hotel Industry Helps Turn Guests into Loyal Fans

App allows travelers to connect with local restaurants, order groceries, meet up with fellow travelers and more while using gamification to motivate app use.
Jan
23

7shifts Opens U.S. Office

Labor management platform plans to ramp up expansion across North America.
Jan
23

Marina MacDonald, CMO at Red Roof Appointed Chair, HSMAI

Marina MacDonald has been CMO of Red Roof for more than ten years.
Jan
23

Paycor Announces New Scheduling Solutions

Paycor expands its time and attendance product offerings.
Jan
22

Manquehue Hotels Expands Properties, Personalizes Guest Experiences with Oracle

OPERA allows Hotel Manquehue to create in-depth customer profiles so the hotel can make personalized suggestions to guests; this personal touch has already helped the group increase customer loyalty.
Jan
22

Sabre, Accor to Create a Unified Technology Platform for the Global Hospitality Industry

Full service property management capability will combine with Sabre's existing hospitality solutions to serve hotels of all sizes.
Jan
21

Sabre Forges 10-Year Partnership with Google Cloud

Google Cloud becomes Sabre’s preferred cloud provider to accelerate its digital transformation.
Jan
21

FOUND Hotels Implements Advanced Wi-Fi Network

Hotel brand catering to millennial travelers offers guests fast, reliable and secure Wi-Fi.
Jan
21

More Than 40% of eCommerce Digital Transformation Fails Due to Digital Fraud

Report from Kount and Javelin Research finds the top 3 fraud threats for restaurants are stolen card fraud, account takeover, and fraudulent new accounts.
Jan
21

React Mobile Introduces Sidekick Bluetooth 5.0

Easily paired with company-issued mobile devices, the new version is small, lightweight and has a life expectancy that far exceeds standard Bluetooth devices.
Jan
21

The J Collection Boosts Business with Lead Sharing Across Portfolio of 19 Properties

STS Cloud System automates lead sharing, records referral activity. reporting analytics show ‘lead to booking’ revenue generation.
Jan
21

Hostmark Hospitality Names Alison Bybee VP of Restaurants

Her responsibilities include being intimately involved in the development of new restaurant concepts, as well as managing recent restaurant concepts.
Jan
21

Radpay Earns Patent for Blockchain Payment & Loyalty Platform

Solution unites distributed ledger technology with POS systems and personal devices.
Jan
20

Concord Hospitality Named No. 1 Service Provider within Marriott’s GPNS Program

The program’s stringent standards create a consistent, high-quality online guest experience across all Marriott brands in the Americas for high-speed internet access.
Jan
17

Norwegian Cruise Line Holdings Creates New Department Focused on Environmental, Social and Governance Strategy 

The department will be led by Andrea DeMarco, SVP, ESG, Investor Relations and Corporate Communications.
Jan
16

The Current Hotel Updates Its POS for F&B Operations

New POS combines a terminal with tablet touchscreen applications, offers rich configuration options and strong reporting/analysis features.
Jan
16

Spectrum Gaming Hospitality Group Appoints Sherry Amos to VP of Marketing

Amos is a hospitality/gaming veteran with more than 28 years of experience in the hospitality industry.
Jan
16

Pechanga Resort Casino Drives Automation and Visibility with New Integrated System

Casino will now connect previously siloed applications and will reduce manual processes.
Jan
15

TraknProtect Announces New Partnership With Intello Technologies

Partnership allows TraknProtect to extend its footprint across the border to Canada.
Jan
15

Omnivore Appoints Chief Operating Officer

Dan Singer brings operations and finance experience to digital platform.
Jan
15

Vacasa Promotes Jeff Flitton to Chief Technology Officer

Former Vice President of Engineering Will Lead the Company’s Technology Division of 200+ Employees
Jan
14

Consumer Fraud Could Hamper Booming Global Tourism Industry

The rate of chargebacks is increasing by 20% per year.
Jan
14

AHLA Announces 2020 Officers, Board, Executive Committee Amid Record Membership

Choice Hotels joins AHLA; 10 largest hotel companies now represented.
Jan
14

NRF 2020 NEWS: WorkJam Launches Next Gen Task Management Platform

WorkJam introduces new tools for market execution, audits, and tasks to deliver consistent real-time results.
Jan
13

NRF 2020: New Toshiba Receipt Printers Enhance Hospitality Point-of-Sale Customer Experience

 Rugged, splash-resistant printers simplify transactions within high-volume bars, restaurants and hotels.
Jan
13

California Pizza Kitchen Partners with Yumpingo to Harness the Power of Instant Guest Feedback

A successful Yumpingo pilot fast-tracks the rollout of its unique restaurant intelligence platform to CPK’s U.S. locations.
Jan
13

NRF 2020: Epson Introduces Flexible Thermal Label Printer

Versatile printer is designed for efficient operations in QSR, fast casual and hospitality industries.
Jan
13

Aruba Advances Digital Retail Experiences with SD-Branch Innovations

SD-Branch Pioneer Extends Zero Trust Security and New Cloud-native Management Capabilities to Enable Non-stop Retail Operations at Scale.
Jan
13

NRF 2020: Star Micronics Launches SteadyLANTM for iOS

Solution provides power and network access to iPad POS through one Lightning cable connection.
Jan
13

NRF 2020 NEWS: Medallia Announces Three New Capabilities for Improving Guest Experiences

Medallia can now help restaurants and hotels better understand what guests are saying on review sites, drive repeat business and mine data to uncover new customer insights.
Jan
13

Littlejohn Capital Announces Sale of Hospitality Staffing Solutions

Kellermeyer Bergensons Services purchases HSS, a provider of supplemental staffing services such as housekeeping, food service, laundry and groundskeeping to resorts, hotels and casinos and more.
Jan
13

M3, Paymerang Announce New Partnership 

Hospitality accounting solution to offer electronic payables solution.
Jan
13

NRF 2020 NEWS: Industry Leaders Work with Flooid's Flexible and Resilient Basket Platform Technology

Flooid releases newest version of its App Suite which offers customers Mobile POS, endless aisle, self-checkout and convertible lane, follow-me basket, cash office, maintenance and management tools.
Jan
10

NRF 2020 NEWS: Ingenico iCON Case Helps Restaurants Design More Creative Mobile Checkout Experiences

Restaurants can create new opportunities for line-busting and more flexible mobile experiences for consumers.
Jan
10

NRF 2020 NEWS: Cybera to Showcase CyberaONE Platform

 At booth 6028, Cybera will demo how restaurants and retailers can deploy breakthrough apps and services that deliver optimum CX, ensure cybersecurity and regulations compliance, and lower costs.
Jan
10

NRF 2020 NEWS: Apex Streamlines Off-Premise Dining with its Self-Serve Order Pick-Up Lockers

Apex shares strategies for building a sustainable off-premise dining experience.
Jan
10

NRF 2020 NEWS: KIOSK Information Systems Features Next Gen Self-Service Solutions

KIOSK Information Systems  and parent company, Posiflex, are demonstrating a full array of self-service solutions at NRF 2020 - Retail’s Big Show  at Booth 5800. New hardware platforms are paired with innovative software applications and technologies from the growing global partner ecosystem of the Posiflex Group. To meet the increasing demand in quick service restaurant (QSR) ordering automation, KIOSK is featuring several models for self-service ordering.
Jan
09

Meredith Lodging Implements New All-In-One PMS, CRM and Contact Center Software Solution

Software from TravelNet Solutions will help lodging company manage its more than 800 properties in Oregon.
Jan
09

TDN2K Rebrands to Black Box Intelligence

Formerly known as TDn2K, the company is the creator of People Report, Black Box Intelligence and White Box Social Intelligence.
Jan
09

Improving Employee Productivity is a Top Priority for Restaurants

Zenput and Technomic's research reveal operations execution hurdles facing restaurant chains.
Jan
09

NRF 2020 NEWS: Advantech to Launch Outdoor Self-Service Kiosk

UTK-932 Outdoor Self-Service Kiosk is for QSRs and features design-to-order services.
Jan
09

NRF 2020 NEWS: HP Launches Cloud Services for Retail and Hospitality Markets at NRF 2020

Cloud services empower retailers and hospitality operators to securely and remotely manage their fleet of devices and apps.
Jan
08

Lightspeed POS Inc. Buys German Cloud Provider

With the Gastrofix acquisition, Lightspeed now has the capacity to offer solutions for restauranteurs across Europe.
Jan
08

Google Assistant’s Interpreter Mode Helps International Hotel Guests Translate Across 29 Languages

New solution from the Google Assistant, deployed by Volara and announced at CES 2020, provides real-time, fully managed, and hassle-free live language translation for hotels.
Jan
08

Honeywell Helps Hotels Quantify Guest Comfort and Staff Productivity

Two new upgrades helps give hoteliers insight into all properties from a single dashboard and provides quantifiable ways to measure guest comfort.
Jan
08

RLH Corporation Joins TravelClick’s Demand360® Network

More than 1,300 RLH properties will contribute data to TravelClick’s business intelligence solution.
Jan
08

CES: PuduTech Showcases 3 Delivery Robots

There are more than 5,000 PuduBots working at over 2,000 restaurants in 200-plus cities in more than 20 countries.
Jan
08

Wingstop Promotes From Within to Fill COO Slot

Mahesh Sadarangani was previously Wingstop’s Senior Vice President of Channel Strategy.
Jan
08

Sojern's Digital Marketing Platform Built to Reduce Reliance on OTAs for Hotels of All Sizes, Now Available as a Subscription

Serving 10,000 customers in 140 countries, Sojern offers hotels real-time access to travel data and holistic digital media solutions.
Jan
07

500-Year Old Dutch Hotel Implements Door Locks with Mobile Access

Historic Hotel Karel de Stoute offers a safe, seamless stay for modern travelers.
Jan
07

Ambassador Hotel Wichita Maximizes Guest Connectivity and Convenience with Voice Control and Enhanced Wi-Fi

Autograph Collection property provides each guest with latest in content casting abilities and voice-activated amenity control while ensuring a seamless Wi-Fi connection.
Jan
07

A-1 Hospitality Group Implements Sales and Catering Software System

Software offers A-1 remote access to all hotels from one screen.
Jan
07

VTrips Sees 600% Growth After Partnering with NextPax

Vtrips also improved 35% overall in content scores.
Jan
07

Agilence Integrates with Brink POS Software

ParTech, Inc (PAR), a provider of point of sale (POS) software and integrated technical solutions, added Agilence to its Brink integration ecosystem. Agilence, Inc. develops the industry-leading data analytics and reporting platform that allows multi-unit restaurant operators to manage operational resources and revenue streams in one place.
Jan
07

Thompson Zihuatanejo Implements New Mobile POS to Improve Guest Experience

Guests can use their mobile devices for room service, poolside/beachside ordering, scheduling spa appointments, and on-demand communication with the concierge.
Jan
07

Conrad New York Downtown Replaces Bottled Water with In-Room Water Filtration Devices

Hotel partners with Rocean to eliminate single-use plastics in 463 rooms.
Jan
06

CES 2020: Panasonic, Princess Cruises Partner to Deliver Advanced Native 4K Projector Technology

Special projector will be used for 5-SKIES show to deliver bright, crisp, vivid colors and dynamic contrast.
Jan
06

Cendyn Names Donna Goudie Chief Operating Officer

Goudie was most recently at Amadeus, where she spent the last 20 years in leadership positions spanning global learning, project management, research and development and operations.
Jan
06

TPG Hotels & Resorts Selects Infor Hospitality to Standardize Processes

Infor HMS to streamline business operations from the reservations desk to the back office.
Jan
03

HotStats: U.S. Hotel Profit Bounces Back After Downward Blip

U.S. hotels see positive uptick in profit during November with second highest GOPPAR increase of 2019.

December 2019

Dec
20

Routier Partners to Innovate the Guest Journey

Hostech and Routier will provide guest and staff engagement and communication solutions throughout the hospitality industry in Southern Africa.
Dec
19

Hughes Partners with VeloCloud to Deliver SD-WAN Platform for Distributed Enterprises

With VeloCloud, the HughesON portfolio now includes four options of SD-WAN platforms,
Dec
19

Appetize, Restaurant365 Form Partnership

Integration creates a streamlined POS, accounting and operations platform for restaurants.
Dec
19

TraknProtect Announces New Partnership with Safety NetAccess

TraknProtect aims to endorse its position in the hospitality technology industry with new a Safety NetAccess partnership.
Dec
18

Bruin Sports Capital to Acquire Two Circles

Two Circles’ data-management platforms aggregate and analyze massive volumes of consumer data to inform new business development strategies and state-of-the-art marketing programs.
Dec
18

Restaurant Wi-Fi Marketing Provider Bloom Intelligence Buys Competitor

Bloom will be able to provide multi-unit restaurants with expanded access to marketing automation and customer intelligence solutions.
Dec
18

Fourth Releases Guide to the Anatomy of a Successful Restaurant Manager

Infographic takes a look at the qualities that a manager needs to run a successful restaurant.
Dec
17

March Networks and Spendgo Integrate With Brink POS Software

March Networks will help restaurants reduce loss by combining the surveillance video from locations with Brink’s transactional data.
Dec
17

Marriott Selects Reynolds Polymer Technology for Water Feature

Acrylic experts engineer Reynolds Polymer Technology, installs panels for three-story cylindrical water feature in Hong Kong Ocean Park Marriott Hotel.
Dec
16

Kabani Hotel Team of Marcus & Millichap Sells CoCo Key Hotel and Water Resort

CoCo Key Hotel and Water Resort is two miles from the Orange County Convention Center and three miles from the Universal Orlando Resort.
Dec
12

Avvio Unveils New Insight-Based Reports

Avvio announces the pilot of a new reporting system which is expected to give hotel general managers a deeper insight into their guests’ behaviors.
Dec
12

Restaurant365 Shares Certified Accounting Firm Partners

The Certification Program is designed to leverage Restaurant365 software along with partners’ services for a best-in-class experience.
Dec
12

Waitbusters Integrates Online Ordering with Google Search, Maps

Waitbusters LLC's online ordering feature is now integrated with Google Search and Maps. The newest update by Waitbusters Digital Diner will bring a significant boom to small restaurants and mobile ordering consumers through the inclusion of a “place an order” button in the application, letting users order food from a restaurant directly through the navigation application. If a restaurant is compatible with Waitbusters Digital Diner, users can place an order from the restaurant’s page without leaving Google Maps or Google Search.
Dec
11

Townsend Security Brings Encryption Key Management to Microsoft SQL Server

Alliance Key Manager supports Transparent Data Encryption (TDE) in Microsoft SQL Server 2019 Standard Edition.
Dec
11

Hillcrest Foods Streamlines Delivery, Improves Transparency in the Supply Chain

VAI provides Hillcrest Foods with cloud-based financial and distribution management to enhance warehouse operations.
Dec
11

Ordermark Adds POS Expert to Lead Product Innovation

Charlie Jeffers is an expert of POS integration and will be the Head of Innovation for the service provider
Dec
11

QSR Automations, Kitchen Armor to Offer Android All-in-Ones

QSR Automations and Kitchen Armor partnership brings customers affordable stainless-steel options for ConnectSmart Kitchen installs.
Dec
10

Whistle Adds AI, Workflow Automation to Guest Messaging

The artificial intelligence module leverages Amazon Comprehend to determine guest sentiment for improved hotel and lodging customer service and increased operational efficiency.
Dec
10

Fourth Names New CEO and CFO

Clinton Anderson will succeed Ben Hood as CEO, John Whitmarsh joins as CFO.
Dec
10

QuintEvents Acquires Hotel and Technology Company

The acquisition creates a core pillar for QuintEvents' investment into technology that provides incremental value and new services for customers and event organizers.
Dec
09

Epson Introduces Next-Gen All-in-One Printers

OmniLink DT Printers provides restaurants with the functions and performance needed for the latest POS applications.
Dec
09

Relay Launches Enterprise Solution to Connect Active Teams

Relay Pro is already in use with several enterprise partners including Delaware North, Six Flags Great Adventure and The Peabody Hotel in Memphis.
Dec
09

Mews Acquires Winner Hotel Software

The acquisition is expected to allow the largest Property Management System in Belgium to offer cloud capability to customers.
Dec
06

Casio Adds MenuDrive Interface To Select Point-Of-Sale Terminals

Online ordering now available on Casio's V-R7000 and V-R200 terminals.
Dec
06

DragonSlayer Travel App and Concierge Service Launches

The complimentary white-glove travel concierge app offers over 8,000 curated luxe travel experiences and information on top dining, hotels and events for more than 60 U.S. cities.
Dec
06

PAR Technology Introduces Brink POS Cloud Kitchen Edition

PAR is partnering with ItsaCheckmate,  platform that integrates multiple online ordering services-- UberEats, GrubHub, DoorDash and more -- into Brink POS.
Dec
06

Threshold 360 and Simpleview Announce Strategic Partnership

Simpleview and Threshold 360 partner to deliver engaging 360° travel experiences to destination marketing organizations.
Dec
05

Zendesk Expands Partnership with Amazon Web Services

The enhanced integration allows both Amazon Connect customers and Zendesk Support customers to leverage multiple sophisticated artificial intelligence (AI) and machine learning (ML) services from Amazon Web Services
Dec
05

ResortPass Sees Record Growth Fueled by Experience Economy

ResortPass enters 2020 with the momentum of expanded partnerships, investment rounds, and record sales performance.
Dec
04

Numbers Show Hotelbeds Drives Long-Stay Guests to its Partners

Over 50% of bookings that Hotelbeds provides its hotel partners are for at least four nights – with 24% staying seven nights or more.
Dec
04

Mobile Mapping App Nexit Raises $10M

Road trip app provides navigation and search features to find restaurants and hotels that are on the route.
Dec
04

Koomi Partners with Helios for Restaurant Installations

Helios Retail Consulting is a full-service technology delivery firm focused on retail and hospitality.
Dec
04

GrubMarket Acquires Doorganics

GrubMarket bolsters its nationwide presence with the purchase of a Michigan food delivery company.
Dec
03

TraknProtect Staff Safety Webinar Series Expands

The information and education platform will now aid hoteliers impacted by staff safety (panic button) alert legislation, compliance and implementation.
Dec
03

WebRezPro Integrates i-Hotel Casting Solution by Intello

The direct connection is expected to provide a simple, secure in-room casting solution for hotels, in order to improve guest satisfaction.
Dec
03

Saladworks Hires Mark Mears as Interim Chief Marketing Officer

Mears was previously CMO for The Cheesecake Factory and for Noodles & Company.
Dec
02

Schneider Electric IoT Platforms Recognized for Smart Buildings Market

The EcoStruxure for Buildings portfolio delivers building solutions that span from connected products to edge control, and are further enhanced with applications, analytics, and services.
Dec
02

Sphere Joins PCI Security Standards Council

Sphere to contribute to the development of PCI Security Standards
Dec
02

Reservations.com Adds Bronze to Awards Portfolio

Reservations.com has been named a bronze winner in the Company of Year – Business to Consumer category in Best in Biz Awards 2019.

November 2019

Nov
28

Palo Alto Networks Announces Intent to Acquire Aporeto

Under the terms of the agreement, Palo Alto Networks will pay approximately $150 million in cash to acquire Aporeto, subject to customary adjustments.
Nov
27

Friendly’s Offers Free Delivery

From Dec. 1-14, Friendly's is offering free delivery.
Nov
27

Lodging Interactive Launches RFPAssist for Hotels

RFPAssist combines Facebook Messenger marketing automation with 24/7 customer service agents.
Nov
27

PayFacto Announces Intent to Acquire Posera

PayFacto and Posera announce that they have entered into an Arrangement Agreement pursuant to which PayFacto will acquire all of Posera's issued and outstanding common shares
Nov
26

Protel, Posera Integrate Cloud PMS and POS Solution for Hotels

protel and Posera have developed a two-way interfacing system, expected to create a powerful and flexible management platform which allows free communication within a complex hospitality framework.
Nov
26

Woodbine Entertainment Strengthens its Employee Experience

Kronos' next-generation solution will help Woodbine modernize its information technology (IT) infrastructure, enhance its employee experience, and help attract and retain top talent.
Nov
25

TCTS, Fortinet Launch SD-WAN Managed Services for Microsoft Azure

The offering is expected to help service providers create solutions to further enable enterprises with seamless migration to Azure, helping to accelerate their revenue in IT migration to public clouds.
Nov
25

AMEX Adds Restaurant Reservations

Dining is the top request through AMEX's Platinum concierge.
Nov
22

EnsembleIQ Builds its Leadership

HT's parent company strengthens its leadership team by appointing Joe Territo as its senior vice president of content and naming Tanner Van Dusen as managing director of the Path to Purchase Institute.
Nov
22

Wingstop Hires CMO

Christina Clarke was previously interim Chief Marketing Officer.
Nov
22

IDeaS Achieves Global Customer Support Certification from Hotel Tech Report

IDeaS earns high scores across the GCSC Rubric for its pre-emptive support, reactive support, coaching and customer validation.
Nov
21

iPost Integrates with Magento

iPost’s integration with Magento allows restaurants to optimize data-driven email marketing.
Nov
21

Maestro PMS Introduces Mobile Check-Out and Tablet eFolio Display

The property-branded tablet eFolios and mobile check-out is expected to give guests mobile convenience that supports environmental sustainability.
Nov
21

Waitbusters Partners with Ghost Kitchen to Offer Delivery as a Service

Ghost kitchen Ghostgrub has signed with Waitbusters to use its online ordering platform and Delivery As A Service (DaaS) feature. The goal of Waitbusters’ parternship with Ghostgrub and other similar establishments is to be able to flourish without being bogged down by the overwhelming costs associated with third-party delivery services. Waitbusters wanted to provide a simple, streamlined solution that shows a crisp and clean online ordering experience complete with delivery drivers.  Their Delivery As A Service Feature eliminates the headaches and costs associated with hiring an
Nov
20

Fuel Adds In-App Functionality to its AI-Powered Platform

Newly released platform update aims to make it easier for hoteliers to create personalized marketing campaigns with in-app mobile and campaign building features.
Nov
19

Rhombus Systems Boosts Physical Security for Hospitality with AI, IoT

By combining enterprise video security with IoT sensors, organizations can simplify their physical security infrastructure, gather insights, and secure their workplaces from a single console.
Nov
19

Ordermark,Uber Eats Partner for Third-Party Restaurant Delivery

Integration pushes Uber Eats orders to the kitchen and Ordermark Dashboard.
Nov
19

myDigitalOffice Reports Rapid Annual Growth in Hospitality Tech

The company’s cloud-based information management solutions are now in use at 2,000 North American hotels.
Nov
19

NCR Buys POS Solutions

POS Solutions is a point-of-sale and restaurant solutions provider in central Texas.
Nov
19

Harri, Checkr to Offer AI, ML-Based Background Check Solutions

Harri, an end-to-end workforce management technology platform, expands capabilities expected to make hiring faster, easier, and safer for the hospitality industry with AI/ML.
Nov
18

Elavon Acquires Sage Pay

This acquisition extends Elavon’s market share in the UK and Ireland, particularly for small and medium-sized enterprises.
Nov
15

Expedia Group’s Egencia to Optimize Booking with ML for Hotels

Following the success of Savings Finder for Air, Savings Finder for Hotel will be available in pilot to a limited number of customers in Q4 2019 with a target of Q1 2020 for general release.
Nov
15

TCRM Launches Strategic Consulting Brand for Hospitality

The company aims to complement its revenue management services with innovative strategies for sustainable growth by launching ThinkUp Enterprises.
Nov
15

Nomadix Unveils Cloud-Based Solution for Multifamily Properties

The new Nomadix Cloud Managed Wi-Fi solution is expected to empower property managers and residents with secure, easy-to-use and efficient Wi-Fi network management solution.
Nov
14

Presto’s Payment Data Security Earns Payment Card Industry’s Point-to-Point Encryption Certification

Presto is a comprehensive pay-at-table system to receive this certification.
Nov
14

Sojern Unveils Latest Digital Advertising Platform for Hoteliers

Sojern’s enterprise-grade technology and data science powering marketing campaigns is now available to independent hotel and chain properties as a subscription.
Nov
13

Toast to Offer Funding to Restaurants

Restaurant management platform launches Toast Capital to provide restaurant with flexible funding.
Nov
13

NextPax Travel Technology Announces Record Growth Year

The growing global connectivity provider delivers more advanced automation and global reach to optimize bookings for hotels and vacation rentals.
Nov
12

Verdant Makes Deloitte’s 2019 Technology Fast 500 List

Alain Belanger, Verdant CEO, credits demand for Verdant energy-management solutions to increasing energy costs, revised building code mandates and the benefits derived from utility program rebates.
Nov
12

Parity Technology Solutions Acquires Hotspot International

The acquisition of Hotspot is expected to enhance Parity's product and service line to now include a comprehensive integrated solution for the hospitality industry.
Nov
12

CallJoy’s Virtual Phone Agent Adds More Automation

Business owners can control what the agent’s voice sounds like and exactly what it says to customers when they call.
Nov
12

Epson Launches TM-T20III POS Receipt Printer

The TM T-20III is available now from Epson authorized partners.
Nov
11

Results Thru Strategy Adds Three Industry Experts

Hospitality consultancy welcomes technology advisor, financial strategist, and marketing professional to the team.
Nov
11

HRS Uses Augmented AI to Improve Corporate Hotel Rate Projections

Procurement leaders working with HRS can have more accurate insight as they build 2020 lodging budgets, finalize preferred rates, and integrate those rates into search and book channels.
Nov
08

JRS Amenities Expands to Eliminate Single-Use Plastics by Hotels, Resorts, Cruise Lines

Three years in the making, the expanded MOSAIC collection is designed to boost the hospitality sector's adoption of amenity dispensers and eliminate single-use plastic bottles.
Nov
08

dormakaba's RT Plus BLE-Enabled RFID Lock Upgrade from Magstripe

Ready to convert to RFID? HX attendees can see how dormakaba's RT Plus Lock simplifies transition from magstripe to mobile-enabled RFID.
Nov
07

Snag Work Connects Hourly Staff to Open Shifts in Dallas

Snag Work is an on-demand platform which instantly connects employers with workers looking to fill open shifts in retail, restaurants, hospitality, entertainment, and distribution.
Nov
07

HotSchedules, Now Powered by Fourth, Unveils U.S. Brand

Introduction of 2020 product roadmap reinforces the power of its unified technology suite to empower restaurant and hospitality operators.
Nov
06

FreedomPay Talks Findings of Data-Driven Commerce Report for Hospitality

Data indicates that enticing customers to book through a provider’s proprietary channel rather than a third-party, results in savings of up to 20%.
Nov
06

WatchGuard Brings Secure Wi-Fi to the Outdoors

The WatchGuard AP327X is a new IP67-rated Wi-Fi access point (AP) with four N-Type connectors to support a variety of external antennas.
Nov
05

SiteMinder Launches the Hotel App Store

Hotels can now choose how they connect their business systems to applications designed for the guest experience and revenue.
Nov
05

Paytronix Order & Delivery Introduces FEEDback(SM) to Help Identify and Retain Unhappy Customers

New feature measures online ordering experiences and alerts store managers so that they can intervene quickly to ensure guests order again
Nov
05

Vernost Launches Hotel Mapping Platform for Travel and Hospitality

Designed to offer integrated, simplified, accelerated, and well researched inventory of hotels, the platform aims to bring a technology empowered transformation in the sector.
Nov
05

Cybera and Apex Join Forces to Accelerate Time-to-Profit for Restaurants

Combined offering will introduce secure, transformative and customer-facing business solutions at the network and service edge.
Nov
05

Manthan Software and RichRelevance Announce Strategic Alliance

RichRelevance and Manthan together are expected to deliver an end-to-end Algorithmic Customer Experience marketing solution.
Nov
04

BentoBox and AudioEye Launch First Digital Accessibility Partnership for Restaurant Websites

Partnership affirms commitment to providing accessible websites for hospitality industry.
Nov
04

Exponential Interactive Launches a New Business Division: VDX.tv

VDX.tv allows brands to amplify their TV messaging to their most relevant consumers via customized video experiences delivered on connected TVs and personal devices.
Nov
01

Rentokil Steritech Connects Devices to Manage Pests

The pest control company launches its Dual Autogate Connect system to allow active monitoring of exterior rodent activity.
Nov
01

Dormakaba Shows Latest Solution Offerings at HX in NYC

dormakaba will demonstrate to HX attendees a full line of access systems from electronic door locks to property entrance door systems and hardware.
Nov
01

WeTravel Launches Credit Card for Travel Companies

Cardholders have real-time access to any funds collected and will not have to pay any service fees.
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