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June 2020

Jun
05

Your Fare, delivery.com Partner on New Tablet Application

New tablet removes friction from third-party delivery orders, increases order accuracy and provides superior customer support.
Jun
05

Akia Unveils Contact-Free Communication Features to Help Hotels Reopen Safely

As the industry recovers, hotels are re-opening in the United States, and hoteliers will need to adjust and adapt to the new reality of minimizing contact, which includes the implementation of social distancing protocols for their guests and staff. Akia, a leading AI-powered text-messaging platform that empowers hotels to streamline their day-to-day operations, improve engagement, and create a unique and safe guest experience, has developed new products and features to meet these new requirements for contact-free communication.
Jun
05

Volan Technology Launches AI-Based Location Positioning System with Contract Tracing, Social Distancing and Temperature Tracking 

Contact tracing app makes it easy for hotels and restaurants to log data on an employee who may become symptomatic and automatically trace every one was exposed to that staff member.
Jun
05

Nomad Go Introduces HealthySpace

AI pprovides real-time data to accelerate safe reopenings.
Jun
05

BriefCam Announces Video Analytics Innovation for Contact Tracing, Physical Distancing, Occupancy Management and Face Mask Detection

New capabilities to help prevent the spread of COVID-19 and support the safe and responsible re-opening across the globe
Jun
04

Florida Hotel and Conference Center Enhances Guest Services and Safety Protocols

What started as an in-room entertainment upgrade, continued as a safety platform through COVID-19.
Jun
04

Lybra.Tech’s RMS Acquired by The Zucchetti Group

Lybra.Tech’s Intelligent Revenue Assistant (RMS) will integrate The Zucchetti Group’s global booking data, giving hoteliers access to an unparalleled amount of market and demand data.
Jun
04

Handwashing Goes High-Tech with New Compliance Tool

Voice technology allows staff members to record every time they wash their hands.
Jun
04

Nomad Go Announces HealthySpaces

Real-time data about space occupancy, mask usage, and social distancing helps improve COVID-19-related compliance and ventilation, enables healthy, trusted environments.
Jun
04

New Hotel Cleaning Protocols to Cost $130k+ USD per Hotel On per Annum

As well as additional in-room cleaning required, extra staff will need to be hired to cover public areas and service tasks like amenity delivery.
Jun
04

IDeaS and SIHOT Expand Partnership to Provide Seamless Two-Way Data Integration for Hoteliers

Long-term partnership optimizes revenue for all hotels and room types and delivers increased operational effectiveness through automated pricing decisions.
Jun
03

Ordermark Expands Online Ordering Options with JoyUp Partnership

Ordering options now include JoyUp's social media ordering and delivery services integration.
Jun
03

Above Property Expands Its Direct Distribution to Booking.com

Previously available on its enterprise platform, this enhancement gives independent hotels the same functionality.
Jun
03

In Accounting, Consolidating Vendors Makes Sense

Summit Hospitality Group realized that using multiple vendors to manage its financial and accounting data was inefficient.
Jun
03

HotSchedules Adds In-App Health Survey for Employees

Workforce and HR management platform introduces new tool to monitor restaurant and hospitality employees’ health.
Jun
03

DoorDash's “Main Street Strong” Supports Local Restaurants

The initiative provides products and services for restaurants to help build out their digital presence and grow their business as they look to safely reopen.
Jun
03

DailyPay Launches CYCLE

DailyPay CYCLE feature enables companies to reduce or even eliminate paper checks and manage payments outside the usual payroll schedule such as bonuses and termination pay.
Jun
03

DailyPay Adds New Feature

DailyPay's Cycle now offers employers an affordable, more direct way to provide off-cycle payments for employees.
Jun
03

RoomKeyPMS Launches Mobile Platform for Contactless Check-In

RoomKeyPMS 10 also includes a brand new user experience to maximize operational efficiency. 
Jun
02

Maestro PMS Announces Webinars to Guide Users Toward a Touchless Guest Journey

Free 1-hour Webinars Will Be Held Tuesday June 16, 2020 at 1pm ET and June 17 at 11am ET
Jun
02

Konnect Solutions Debuts Contactless Order & Pay

Customers with a smartphones can select the restaurant's local Wi-Fi Wireless Access Point provided by Konnect and instantly view menu and pricing information, order and pay.
Jun
02

Bartech Addresses the Post-COVID Hotel Environment with Launch of Minibar+ for Remote Operation and Control

New application seamlessly upgrades Bartech manual minibars with semi-automatic functionality, adding centralized operation, cost control and enhanced safety
Jun
02

Breeze Helps Restaurants Manage Dine In with QR Codes

The platform allows dine-in customers to view menus, order and process payments from their personal devices by scanning a QR code.
Jun
02

Interface Security Systems Adds Wearable Personal Protection Devices

Partnership with RiskBand integrates real-time monitoring of wearable safety devices with live support.
Jun
02

Hotel Internet Services Provides Hoteliers with Insight on Latest Contactless Technology Best Practices

Internet service provider leverages guestroom television-based services and voice-activated technology to help hotels welcome back guests.
Jun
02

Anant Operations Selects SalesAndCatering.com STS Cloud System for 9 Properties

Powerful STS Cloud Sales Solution Lets Property Teams Cross-Sell Remotely and Verify Room Inventory, Rates and Meeting Space, Track Sales Revenue for Ownership
Jun
02

HungerRush Expands Digital Ordering Features

Solution includes seamless integration with digital ordering and delivery.
Jun
01

Givex's Assistance Program Includes Special Pricing on E-Gift Cards

Supports businesses transitioning to online channels.
Jun
01

HungerRush Adds New Features for Digital Ordering

Orders for takeout/pickup and delivery are seamlessly integrated .
Jun
01

Travel’s New Normal Speeds Adoption of Open Payment Alliance Standards

Voxel Group presents the Payment Manager functionalities, the backbone of the Open Payment Alliance.
Jun
01

Revinate Supports Hotels with COVID-19 Recovery Guide 

Filled with templates and tools, guide helps hoteliers develop a strategic marketing plan focused on driving revenue.
Jun
01

Portal Green Launches Online COVID-19 Screening Tool for Employers

Tool addresses manager time constraints and privacy issues by using an online assessment tool.

May 2020

May
29

Solay App Provides Social Distancing Technology for Resort Pools & Beaches

Solay utilizes customized property information and seating maps, organizing the logistics of social distancing among Hotel & Resort registered guests when they enjoy pools and beaches.
May
29

SalesBoost and Strategic Solutions Partners Partner to Training Platform Free to Contractors

The partnership is designed to aid hospitality professionals currently engaged as short-term contractors by providing a range of effective sales and leadership training to better prepare them for post recovery fulltime employment.
May
28

Honeywell Launches Solutions to Help Building Owners Comply with New Hygiene and Social Distancing Policies

Honeywell's #HealthyBuildings Score provides owners with real-time insights based on indoor air quality, safety, security, sanitation and compliance metrics.
May
28

Cendyn and DerbySoft Collaborate to Provide Hoteliers with Advanced Metasearch Capabilities

Hoteliers will be able to use AI to power metasearch advertising.
May
28

GroupRaise Rolls Out Takeout Tuesday For Local Restaurants and Food Banks

Restaurants nationwide invited to accept takeout orders on June 2nd in support of local food banks – 1250+ restaurants have already joined.
May
28

SMG Announces Data Integration to Help Brands Manage Third-party Delivery Ratings, Reviews

With delivery service review data available alongside customer feedback and operational data, brands have a more holistic and actionable view of the customer experience.
May
28

Zuppler Launches Menu Anywhere On Premise Contactless Ordering Solution

Solution lets guests view dynamic menus, see prior orders and favorite items, send orders directly to the kitchen, track their order status, and pay their bill.
May
28

The Halal Guys Selects Revel Systems as Preferred Point of Sale Provider for All Franchises

Restaurant group switches from legacy system to extend Revel rollout across growing number of locations.
May
28

TransAct Technologies Launches Sanitization Tracking System for Casinos and Their Gaming Floors

Solution detects when each gaming machine's play session ends, dispatches a staff member to sanitize the game and prints a certification ticket which can be placed directly on the machine.
May
28

Presto Launches Free Contactless Dining Kit for Restaurants

Guests can view the complete menu, place orders, and pay at the table—without the need for any human contact.
May
28

Meyers Develops Single-Use Paper RFID Hotel Key Card

The AssureCard looks and feels like a plastic key card but is made from renewable paper pulp and can be disposed of after a single use.
May
28

April U.S. Hotel Gross Operating Profit per Available Room Down 122.8% YOY

April RevPAR fell 95.2% year-over-year to a single-digit number, on a per-available-room basis.
May
27

Safety & Risk Management Company Announces COVID-19 Response Module

Platform helps businesses document and respond to COVID-19 related workplace incidents and provides best practices for prevention.
May
27

TableSafe Integrates With Oracle MICROS Simphony POS

Integration enables a frictionless pay-at-the-table experience.
May
26

MenuDrive Launches Online Ordering Self Sign-up for Restaurants

MenuDrive allows restaurants to start selling online in under one hour.
May
26

Star Micronics Introduces POSShield Protective Barrier for SMB Retailers and Restaurants

A professional, affordable, and adaptable sneeze and virus-protection guard designed for mPOS
May
26

Five Guys, Waitr Announce Partnership

Effective immediately, customers using the Waitr app can order their favorite foods from more than 150 Five Guys locations around the nation.
May
22

​​​​​​​Co-Founders of Kitchen CUT Provide Free Click+Collect/Delivery Tool for Restaurants

F+B To Go enables businesses to move their offering online and get set up for delivery or click+collect, providing a contactless, safe trading environment. 
May
21

QSR Automations’ Support Team Named Support Department of the Year

QSR's support team is recognized with Bronze Stevie in 18th Annual American Business Awards for delivering excellence and achieving 98% excellence rating from customer surveys.
May
21

MCOMS Adapts Product Offerings to Address Hotel & Guest Safety, Security Concerns

MCOMS offers integrations with hotel systems, TV remote app and antimicrobial RCU.
May
21

Enseo Launches enseoCONNECT Mobile Remote

Web remote enables guests to connect any device over any network to control their TV and smart hotel room.
May
21

Snagajob Launches A Complete Hiring and Staffing Solution for the Pandemic Rebound

Industry-first solution empowers businesses to adjust staffing needs in real-time in order to respond to fluctuating consumer demand.
May
21

Numa Teams up with American Express on New Offer for Small Businesses

Numa’s AI-powered virtual receptionist and concierge service can help small businesses streamline and improve their customer service.
May
21

Safety Scan Debuts Real-Time Sanitization Tracking Tool for Hotels

Employees simply need to scan digital tag from their smart device to report sanitization, while customers can do the same to check when a room or object was last sanitized.
May
21

TOURtech Touchless Menu Technology Helps Restaurants Reopen Safely

System transmits digital menus onto guests' personal smart devices
May
21

IntraEdge Launches Self Check Temperature Kiosk: Janus

The Janus kiosk is a turn-key contactless solution that enables companies that are allowed to reopen to support the health and privacy of employees and customers.
May
21

MetroClick Debuts Lab-Tested Anti-Viral, Anti-Bacterial Glass Touchscreen Tech

All MetroClick/faytech NA digital signage, kiosk and EasyShopper cart solutions will have 24/7 germ protection
May
21

The Interactive Firm Launches Touchless Digital Restaurant Menu System

Guests simply scan a tableside QR code or NFC tag to view the restaurant's menu on their own mobile device.
May
20

Beekeeper Launches Next Normal Package to Help Organizations Empower Frontline Workers

A Harvard Business Review survey of business executives found that 72% say productivity increases when frontline workers are empowered to make decisions.
May
20

Onity DirectKey Technology Enables Contactless Check-in at Hotel Properties

Onity's DirectKey allows guests to download a digital key and have access to their guest room and other access-controlled areas, and enables them to bypass the front desk.
May
20

Touchless Beverage Dispensing Available on TapWise Smart Dispensing Solution from Sestra Systems

TapWise Touchless dispensing uses a sophisticated sensor to detect and analyze objects and movement in 3D allowing it to distinguish pour requests from other movements, such as cleaning and passing traffic.
May
20

Knowland Launches Free Interactive COVID-19 Hotel Recovery Dashboard

Advanced analytics for local market and property level data allows hotels to assess competitive position and jumpstart recovery.
May
20

Mitsubishi Electric US Introduces Touch Free Elevator Call System

Smartphone application allows users to call an elevator and displays the user’s assigned elevator, its current status and alerts the passenger as the elevator car approaches to assist in touch-free, smooth boarding.
May
20

Mercure Albury Provides Guests with Contactless Hotel Services & Content Streaming

Luxury boutique hotel's implementation of guestroom entertainment platform provides guests with seamless and secure access to personalized content in addition to offering contactless check-out and hotel communication services.
May
20

Multiple Hotel Groups integrate Social Distancing Software for Mobile Check-in and -out

The software will allow guests to check in and out of their hotel using smartphones, and is designed to reduce human contact and limit the risk of Covid-19 spread by preventing queues forming in hotel lobbies.
May
19

LoungeUp Adapts Solution to Enable Completely Digital Guest Journey

All points of contact are moved onto the mobile phone enabling staff and guest safety.
May
19

GoZone WiFi Launches Touchless Menu for Restaurants

Guests access the restaurant's food and beverage menu by connecting to a special WiFi network, which pushes the digital menu to the guest's smartphone, tablet, laptop or other WiFi-enabled device.  
May
19

Optii Solutions Launches Optii Service and Optii Chat

Both Service and Chat aim to help hotels increase efficiency, reduce costs and enhance guest experiences through their operations.
May
18

Canary Technologies Debuts App-Free Contactless Check-In Solution for Hotels

Guests can check-in via a mobile link provided by the hotel.
May
18

RFID Hotel, LAS Hospitality Supply Introduce Antimicrobial Key Card Tech

Patented innovation capable of inhibiting up to 99.99 percent of virus and bacteria growth on key card surfaces and available to hoteliers throughout the US.
May
18

PurpleCloud’s Free Covid Response (CR) Task Platform Goes Live

The streamlined free version of its hotel task optimization platform is designed to help hospitality organizations meet enhanced housekeeping and related cleaning protocols.
May
14

RoomKeyPMS Announces Recovery Roadmap to Help Hotels Come Back Strong

The Recovery Roadmap focuses on the functions of hotel operations, distribution, marketing and revenue management.
May
14

ProfitSword Publishes Best Practice Guide on How Hoteliers can Overcome Market Uncertainty and Safeguard Revenue

In-depth report details how latest business intelligence practices can preserve hotel financial stability and ability to implement successful strategies despite economic challenges.
May
14

ArrowStream Announces Inventory QuickStart as Critical Supply Management Strategy for Operators

ArrowStream's Inventory QuickStart provides critical and consolidated visibility into distributor inventory and inbound purchase order activity.
May
14

OpenTable Adds Bars and Wineries to Its Platform

OpenTable helps these venues prepare for reopening with reservation support.
May
14

DerbySoft Signs RLH Corporation for Hotel Distribution

RLHC properties will now be able to enjoy additional distribution, connecting with larger wholesalers and OTA distributors through DerbySoft, creating a more powerful potential revenue stream.
May
14

ASSA ABLOY Architectural Door Accessories Releases Hands-Free Door Pulls

Arm and foot pulls are meant to minimize everyday skin-to-surface touchpoints
May
13

Ceridian Debuts Same-Day Payment Solution

Dayforce Wallet enables employees to access earned wages on-demand with no direct fees to employers or employees.
May
13

CAREMINDr Releases Back-to-Work Employee Screening Tool to Detect Early Signs of COVID-19

Solution alerts employers and healthcare organizations of potential coronavirus symptoms before work shifts begin to prevent spread within workplaces and communities.
May
13

Upserve Expands Online Ordering Deal, Expands Contactless Payments

Upserve is creating and running Free Facebook Ads for all Upserve Online Ordering customers to drive new business to their website.
May
13

Gunfire Detection System Offers Automated 9-1-1 Connection

After gunfire, Safe Zone alerts on-site security, local authorities within seconds and provides detailed information that includes number of shots fired, type of weapon and a map tracking the shooter’s location and movement.
May
13

Clover POS Adds Online Ordering

Clover Online Ordering receives and processes orders for pick-up from the restaurant’s website or the Clover app.
May
13

Backbar Offers 6 Months With No Fees to Help Restaurants 

Backbar is providing its entire software suite of tools with no fees for six months to all of its current 3,300 bar and restaurant customers and any new bar or restaurant operator who signs up prior to June 15. Bars and restaurants need assistance to strengthen their recovery from the impact of COVID-19. Backbar’s software provides the necessary tools to help increase profitability, manage costs and preserve cash flow.
May
12

Partnership Adds Conversational AI to Kiosks

Valyant AI partners with Kiosk Information Systems to enable contactless experiences.
May
12

ASSA ABLOY Publishes 18 Third-Party Certified Environmental Product Declarations (EPD)

With the publishing of the EPDs, customers have complete transparency into how the life cycle of each certified product impacts the environment and affects a building's sustainability goals.
May
12

Hotels, Airlines, and Credit Card Rewards Need to Shift to Meet Consumers Where They Are: At Home

Instead of free nights or late checkout, some hotels have doubled down on food delivery integration to spur engagement and customer happiness - and the results have paid off.
May
12

Duetto Launches Enterprise Rate Guidelines Feature for Hotels

New add-ons have been specifically built to answer the needs of hoteliers trying to gear up for re-opening or a resumption of business after running on low occupancies in recent months.
May
11

Crowne Plaza Muscat OCEC Debuts Integrated In-Room Infotainment and Digital Signage Solution

The new system provides 70 satellite TV and YouTube channels with full HD capability as well as BYOD support.
May
11

Fortessa Tableware Solutions, Healthe Launch Curated Lighting Products that Combat Pathogens in the Air and on Surfaces

Healthe for Hospitality sanitizing solutions utilize Far-UVC light to inactivate viruses and bacteria.
May
08

Intelity, Joingo Partner to Drive Contactless Engagement for Casino-Resorts

The two companies team up to help gaming resorts minimize physical touch while maximizing guest engagement.
May
07

Bluefin’s Decryption Management P2PE Component Receives Version 3.0 Validation

Bluefin receives component validation for decryption and key management under PCI’s new version 3.0.
May
07

M3 Announces Software Enhancements to Support Hospitality-Industry Telecommuters

M3 has made updates to its General Ledger, Daily Report, Intelligent Imaging, Check Writer, Cash Management, and Accounts Payable modules.
May
07

INNCOM Hibernation Mode Reduces Unoccupied Room Energy Consumption

The built in feature can be remotely activated and is designed for rooms that will be off market for an extended period of time.
May
07

#MotiliCares Initiative Connects Restaurants, Front- Line Medical Staff

Motili employees distribute 1,200 meals during #MotiliCares initiative in Denver, Binghamton, NY
May
06

SevenRooms Introduces Contactless Order & Pay

SevenRooms, a fully-integrated, data-driven guest experience platform for hospitality operators, launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests. Contactless Order & Pay provides operators with a contact-free solution for in-service experiences, helping them manage labor costs and keep their employees safe. “Contactless Order & Pay is a simple, easy-to-use solution that provides us new insights into our guests’ on-site ordering behavior," said Terence Tubridy, Owner of In Good Company Hospital
May
06

OpenTable Waives Fees, Updates Feature

To help restaurants prepare for reopening, the reservation service is reducing fees for 2020. “Open Door” pricing program has 0 OpenTable subscription fees through 2020, no cover fees through September 30, and a 50% discount on cover fees through 2020.
May
06

Fuel Offers Hotels Contactless Check-In/Check-Out and Keyless Room Entry

Fuel integrates with ASSA ABLOY to allow guests to access assigned guestrooms using a mobile phone as a digital key.
May
05

BentoBox's New Tool Connects Diners With Local Restaurants

The online directory helps diners find and support local restaurants by ordering directly from their websites.
May
04

Criton Offers Hoteliers Free App to Reduce Touchpoints

Hoteliers using Criton can reduce touchpoints and safeguard guests’ health by digitising their guest information and giving everything guests need on their own phone.
May
01

IDeaS Releases Revenue Management Online Learning to the Public

IDeaS opens its Revenue Management Foundations courses to all and partners with renowned universities to educate and empower tomorrow’s revenue leaders.
May
01

Payment Processor VizyPay Acquires Competitor Echo Daily

Company to gain proprietary technology to expand service offerings.
May
01

Soter Technologies Introduces Rapid Walk-Through Health Detection Scanner 

Full-body non-invasive multi-symptom detector to screen individuals for illness in less than 10 seconds before entering hospitals, schools, government buildings, stadiums and other public places.

April 2020

Apr
30

U.S. Hotels Zapped into Profit Shock from COVID-19

U.S. hoteliers got their first taste of the impact of COVID-19 on hotel profit and loss in March, and the bad taste in their mouths is likely to linger for a while. Gross operating profit per available room (GOPPAR) was down 110.6% YOY to $-12.71. The triple-digit drop was by far the largest percentage decline ever recorded by HotStats since it started charting U.S. data. The previous high was -10.4% in March 2015. March 2020 also marked the first time in the HotStats database that the U.S.
Apr
30

Kronos Adds Employee Contact-tracing Capability

Leveraging data science to analyze labor records and time and attendance data collected by a Kronos solution, the new capability can generate a simple report organizations can use to quickly identify and communicate to employees who may have come in contact with a co-worker who has tested positive or is presumed positive for COVID-19.
Apr
30

Absolutdata Launches COVID-19 Toolkit to Help Businesses Navigate Uncertain Times

Toolkit Includes an Intelligent Virtual Assistant to Answer Business Questions, Dashboards and Models Updated to Address New Realities and Access to Post-COVID-19 Planning Tools.
Apr
30

Star Micronics and Worldnet Payments Partner to Provide a Contactless Payment Solution to Merchants

Worldnet’s GoChip software, paired with Star’s printing technology makes it easy for merchants to adopt contactless payments amid COVID-19 outbreak.
Apr
30

UniFocus Announces New Product Feature that Enables Hotels to Utilize ADR-Based Work Standards to Reduce Operating Losses Post-COVID-19

It may take years for ADR to fully rebound to pre-pandemic levels, so managers will need help with identifying the best staffing strategies during this time.
Apr
30

Yanzi Announces Social Distancing Dashboard Free of Charge Through August

Tool will help businesses quickly identify where guidelines aren't being adhered to and whether de-density measures may need to be enforced
Apr
30

RavenCSI Offers Businesses Real-Time Feedback Tech Free Through 2020

Hotels, restaurants and others affected by pandemic can use surveys to understand what clientele will expect when it comes to social distancing, sanitation, and more.
Apr
30

Meal Order Management and Payment Platform Expand to Restaurants

Boonli manages online menus, payment and distribution
Apr
29

Optii Solutions Appoints Katherine Grass as Chief Executive Officer

Grass has more than 20 years in the IT and travel sectors with former senior level positions at Amadeus IT Group and Amadeus Ventures.
Apr
29

Paytronix Raises $10M

The funding is designed to ensure that Paytronix is on sound financial footing and will continue to provide its restaurant, convenience-store, grocery, and retail clients with the communications tools necessary during the COVID-19 pandemic.
Apr
29

Messaging Platform Podium Offers Free Version to Businesses

Podium Starter will allow businesses to start customer messaging, contact-free mobile payments and webchat.
Apr
29

New Concierge Mobile App Available to Hotel Industry

Jenny will be able to help staff, guests implement social distancing in seven ways.
Apr
29

SiteMinder Releases World Hotel Index for Hoteliers to Foresee the Return of Guests

Refreshed daily and free to access, the World Hotel Index shows how current hotel booking volumes in all major tourist destinations are changing when compared to the previous year.
Apr
29

Lodging Interactive Launches Touchless Digital Menu System for Restaurants and Hotels

Lodging Interactive a provider of full-service social media marketing and guest reputation management services, announced the launch of MyMenusOnline, its new touchless digital restaurant menu system. With MyMenusOnline restaurant guests simply scan a tableside QR code or NFC tag to view the restaurant's menu on their own mobile device. The system is meant to replace traditional printed menus and eliminates concerns in potentially passing germs between in-house dinning guests handling the same menus.<br />
Apr
28

Toast Introduces Flat-Rate Delivery Program

Restaurants can eliminate third-party commission fees, offer local delivery, and take control of the guest experience. Toast POS and Toast Hardware purchase are not required.
Apr
28

HotStats: Global Hotel Profit Rocked by COVID-19

In the first analysis of full profit-and-loss performance since the COVID-19 pandemic swept through the global hospitality industry, March was expectedly a brutal month, with the U.S., Europe, Asia and Middle East all recording year-over-year profit drops of 100% or more, according to HotStats data, as the virus’ spread continued unabated, all but shutting down travel. To date, there are more than 2.7 million cases of COVID-19 globally, a third of which are in the U.S., where hotel performance predictably nosedived in March, after a mostly banal February. Gross operating profit per avai
Apr
28

Persuading Guests of Hotel Hygiene, Safety Will Be Necessity Post-COVID-19

GlobalData says guests will be demanding the highest levels of sanitation when travel resumes.
Apr
28

Uniguest Debuts New Guest Room Entertainment Solution

Solution helps hotels keep in touch with guests, promote services and upsells, and more all through the in-room TV.
Apr
28

Hoteliera.com Provides Hotels with Free PMS

Company offers software to help hospitality industry devastated by COVID-19.
Apr
28

EHC Global Launches LED UV-C Handrail Sterilization Solution for Escalators and Moving Walks

The compact LED UV-C Handrail Sterilization Module is mounted internally and uses ultraviolet germicidal irradiation (UVGI) utilizing UV-C technology
Apr
28

Exterity, Sony Offers Hotels a Choice of IP or RF Channel Solutions

Integration enables properties with a traditional RF network to offer the same level of in-room guest entertainment service as those with an IP-based network.
Apr
27

ShiftPixy Debuts Waitlist for Displaced Restaurant Workers

Dsplaced restaurant employees can register nationwide to be notified of work when restaurants reopen.
Apr
27

Harri Launches Employee Health Check Platform

Harri launches an integrated employee health check platform to support the enforcement of COVID-19 health and safety measures.
Apr
24

Yanzi Networks Launches Dashboard, Analytics Tool for Smart Buildings

Insights will help hotel property managers answer COVID-19 questions such as: Are social distancing measures are being followed? How is the indoor air circulation impacting the amount of microorganisms moving about? Are you compliant with RESET and FItwel standards?
Apr
23

EnGenius Delivers Scalable Wi-Fi Solution for Multi-Unit Environments

To keep up with the demands of in-room Wi-Fi in multi-dwelling unit environments, EnGenius announces a new cloud managed wall-plate access point.
Apr
23

ProfitSword Launches Range of Services to Guide Hoteliers With Effective Business Intelligence During Ongoing Market Crisis

Business intelligence technology provider to bolster data management, reporting and advisory support services for customers to maximize financial stability and effective business planning abilities during coronavirus pandemic.
Apr
23

Revel Systems Offers Stand-Alone Online Ordering Solution

Restaurants can launch streamlined takeout and delivery, without changing their POS; Revel Go can be set up quickly to generate business, without fees.
Apr
22

STAAH, GuestJoy Announce Integration

Integration will help hotels to upsell through daily intelligence and send review collection emails through the GuestJoy communication solution.
Apr
22

myDigitalOffice Launches Free Data Resource to Help Hotels Accelerate Recovery from COVID-19

myDigitalOffice MAPP is a free data analytics resource that enables hoteliers to identify forward-looking performance trends across their own portfolios and other markets, and visualize market recovery in real-time.
Apr
22

Access Point Financial Launches "Navigating Hospitality Finance 2020" Information Resource for Hoteliers Facing Changing Market Conditions

Recognized hospitality lender addresses the rapidly evolving financial landscape with new blog series to provide best practices for hotel industry stakeholders.
Apr
21

RizePoint, Savvy Food Safety Team up on COVID-19 Checklists

RizePoint is introducing three levels solutions, including free access to the online/offline mobile application, as well as complimentary access to COVID-19-related forms, reports and auditing tools, all reviewed and endorsed by food safety leader, Savvy Food Safety.
Apr
20

7shifts Partners with SevenRooms to Help Restaurants Quickly Enable Self-Managed Direct Delivery

7shifts and SevenRooms offer restaurants a turnkey digital online ordering solution to generate revenues in an uncertain time.
Apr
17

Duetto Launches Free Market Demand Report for Hoteliers

The first report, highlighting data for March 2 - April 5, showed clear indications that travelers intend to resume travel as soon as possible.
Apr
16

Knowland Offers Premium Contact Data Add-On for Hotel Group Sales

PCD allows hotel sales teams to easily identify and reach verified contacts with historical event history that matches their property.
Apr
15

Foodie Finds Launches App to Help Restaurants Attract Customers

Foodie Finds uses augmented reality and AI to help restaurants and bars reach customers.
Apr
15

commingle:engage Offers Free Direct Messaging Services to Capture Future Hotel Bookings

Tech connects with hotel Facebook Messenger account to provide an automated customer lead generation process.
Apr
15

TrustYou Provides Outlook for Global Hotel Industry with Release of Global and Regional Review Insights Reports

The global and regional versions of TrustYou’s Review Insights Report tackle the numbers, statistics, trends, and other relevant data that set the standard for the current state of the travel landscape, as compared to the 2020 data visualized in the Travel Health Index.
Apr
14

2ndKitchen Launches Free Contactless Pickup & Delivery Ordering Solution

2ndKitchen launches 2Go, a free solution for breweries struggling through COVID-19 to offer online ordering with contactless pickup and delivery fulfillment.
Apr
14

Rakuten Launches Takeout Platform for Local Restaurants

Rakuten Takeout is free for restaurants until November 2020. It is currently available to restaurants in San Mateo, Calif.
Apr
14

UniFocus Provides Free Software to Hotels Serving Healthcare Workers and First Responders

UniFocus is waiving all fees for its software, including both software and mobile application fees.
Apr
14

Bluefin, Plug’n Pay Technologies Partner on PCI-Validated P2PE

Bluefin has partnered with Plug’n Pay Technologies, a secure internet authorization provider, to provide Plug’n Pay clients PCI-validated P2PE through the company’s WebXpress Processing Gateway. The Bluefin/ Plug’n Pay P2PE offering secures credit and debit card transactions by encrypting all data within a PCI-approved point of entry device. This prevents clear-text cardholder data from being available within the device, or in the merchant’s system where exposure to malware is possible.
Apr
13

Harri Launches Messaging Platform to Support Displaced Employees

Carri is a personalized communication and engagement tool for employers impacted by layoffs. The AI-powered framework delivers SMS messages.
Apr
13

Rewards Network, Zuppler Partner on Online Ordering Channels for Restaurants

Zuppler is offering Rewards Network customers special pricing through June.
Apr
10

Madwire/Marketing 360 Debuts Online Ordering Solution

As restaurants and bars make the shift to selling online, they're not the only businesses that will need to shift quickly to allow customers to order from wherever they are.
Apr
10

DoorDash Cuts Commission Fees by 50% for Local Restaurant Partners

Delivery service commits an estimated $100M in commission relief and extended marketing programs through May for restaurants with 5 or fewer locations.
Apr
09

Cox Media Offers Local Restaurants Free Ads During COVID-19 Crisis

The advertising division of Cox Communications is offering local restaurants free television advertising to market their takeout and delivery services and share new hours of operation.
Apr
09

Toast Lays Off Half Its Workforce

As COVID-19 impact wrecks havoc on the restaurant industry, restaurant management platform makes the tough decision to slash its workforce.
Apr
09

Foodservice Supply Companies Offer Restaurants Free Maintenance Support

The program provides live DIY support to help kitchens stay open during the COVID-19 pandemic.
Apr
08

SELECT Hotels & Resorts Offers Virtual Experiences

Portfolio property amenities and offerings now available on social media to keep travelers inspired and connected during this time.
Apr
08

Destination Organizations Impacted by COVID-19 Expect to Re-Engage Key Marketing Channels by June

Email campaigns, paid search and paid social media projected to be first channels to come back in the next 60 days.
Apr
08

Alipay Launches Initiatives to Support Wuhan Businesses as the City Comes out of Lockdown

For merchants in the catering industry, Alipay, in partnership with Alibaba, will incentivize service providers to develop digital solutions designed to be “zero contact,” which will cover a range of processes including food ordering, reservations, and delivery.
Apr
08

Ooma Introduces Fixed Wireless Internet Service for SMBS

Offers alternative to slow or costly DSL, satellite and cable.
Apr
08

DeCurtis Corporation Introduces DeCurtis Shield

DeCurtis Shield is designed to be easily and quickly implemented as a standalone system to collect temperature at entry and exit points to help mitigate the spread of illness.
Apr
08

Grubhub, 24 Hour Home Care Partner to Support Seniors

GrubWith24. provides access to on-demand food delivery to at-risk individuals.
Apr
07

Quore Helps Hotel Properties Transition to Isolation Wards for COVID-19 Patient Overflow

Operations management platform enables hotels to support health and safety compliance for those looking to help communities in need.
Apr
07

Koch Industries Completes Acquisition of Infor

In addition to being an investor since 2017, Koch has been a key customer, implementing Infor solutions across its businesses in areas like enterprise resource planning, human resources, supply chain, asset management and finance.
Apr
07

How Virtual Gift Cards Could Help Hotels, Restaurants

An online gift card company is trying to help improve cash flow by crediting operators with the gift card money immediately rather than making them wait for it to be redeemed.
Apr
06

Food Pre-Ordering Service Raises $8.25M

Allset raises $8.25M Series B amid increased demand for online takeout orders..
Apr
06

TouchBistro Launches Restaurant Recovery Navigator

Initiative provides restaurateurs with resources and new products – like Gift Cards and Online Ordering – to help adapt their operations to the current business climate.
Apr
03

Revinate Releases Free COVID-19 Resource for Hospitality Industry

Online hub aggregates information to help hoteliers navigate pandemic.
Apr
03

Six Bay Area Counties Order Contactless Payments to Reduce Virus Spread

Touchpoint.io announces a zero contact bill presentation and payment solution that works alongside all Point of Sale systems and allows every business and customer to comply with the new mandate.
Apr
03

UgoVirtual to Power Transition of HTNG's TechOvation Competition to Virtual Platform for 2020 Event

Provider of comprehensive virtual events to partner with Hospitality Technology Next Generation to enable the virtualization of annual technology innovation
Apr
02

TransAct BOHA! Offers Checklist and Timer Tools Free to Restaurants

TransAct Technologies Inc. is offering its BOHA! Checklist and Timer tools free to restaurants amid the COVID-19 pandemic. BOHA! is the first single-vendor solution combining apps to streamline and improve restaurant operations in one fully integrated platform.
Apr
02

Numa Offers AI Virtual Receptionist for Free

During the COVID-19 crisis, Numa is offering its AI call attendant for free to help businesses respond to customers. Restaurants can use text-to-order with curbside pickup, even if they don’t have any online ordering.
Apr
02

Toast's Rally for Restaurants Supports Community During COVID-19 Health Crisis

Partners with PepsiCo, Tripadvisor, DoorDash and Postmates to increase sales for the restaurant industry and support foodservice workers.
Apr
02

Paytronix Waives Online Ordering Platform Fees for New Toast Customers for Six Months

This Toast/Paytronix combination enables brands to easily add delivery partners as well as offer curbside pickup and contactless delivery.

March 2020

Mar
31

Kitchen CUT Rolls out Free Tool to Help F&B Operations Survive

Kitchen CUT rolls out free delivery and pickup tool. Restaurants can sign up on any device and be operational within the hour, irrespective of EPOS.
Mar
31

MenuDrive Offers Restaurants Free Online Ordering and Delivery Capabilities

As online ordering for takeout and delivery becomes a lifeline for many restaurants, MenuDrive provides a complimentary white label e-commerce solution allowing restaurants to re-deploy existing employees for in-house or commission-free third party delivery through national courier networks.
Mar
31

J.D. Power Research: 60% of Travelers Agree that Travel Industry Has Demonstrated Concern for Health, Safety of Public

More than half of travelers surveyed believe travel suppliers are meeting or exceeding expectations on cancellation policies.
Mar
31

QSR Automations Introduces Off-Premise Order Management Platform

To help its restaurant customers, QSR Automations will be providing ConnectSmart Go free during the COVID-19 pandemic.
Mar
31

ALICE Launches Free COVID-19 Checklist Software

Checklist helps hotels to manage operations during low occupancy, closure, recovery and full occupancy.
Mar
31

Free COVID-19 Solution for Food Service Professionals

RizePoint is offering its resources to food service professionals, as the need to implement enhanced Cleaning, Sanitization, and Safety Protocols is skyrocketing.
Mar
31

TrustYou Lauches Travel Health Index to Benchmark Current Review Activity During the Global Hotel Crisis

Index will compare hotel performance registered in 2019 with that of the current year to help hoteliers better grasp the current worldwide situation and the way in which the pandemic is impacting hotel businesses.
Mar
30

Cunard Announces Pause to Voyages Until May 15, 2020

For all guests impacted by this temporary suspension, Cunard will provide a 125% Future Cruise Credit.
Mar
30

commingle:engage to Launch No-Cost Service to Help Hotels Book Local Business

It could take consumers longer to believe that traveling by plane is safe, so capturing local business will be important for the hospitality industry.
Mar
27

PAR Technology Introduces PARk it: A Digital Contactless Ordering Solution for Restaurants

PARk it, powered by Ready Software USA Inc. (Ready) allows restaurant operators to create QR codes that connect customers to the restaurant’s online menu using their phone.
Mar
27

POPcodes Announces Initiative to Help Acquirers and ISOs Instantly Deliver COVID-19 Safety Messages to Merchants

Company aims to improve information sharing, flatten the curve and accelerate recovery.
Mar
27

Jolt, Industry Expert Host Webinar on Food Safety in Time of COVID-19

The online webinar will be held Tuesday, March 31st at 2pm EST and feature food safety expert Dr. Don Schaffner.
Mar
26

JoyRun Announces National Expansion of Delivery Platform

0 fees through May 31 for participating restaurants.
Mar
26

Ready Launches Virtual Kiosks for Safe On-Premise Pick-up Food Ordering

Ready waives fees for self-ordering and payment solutions for businesses that have been impacted by COVID-19
Mar
26

Glympse Offers Free Location Sharing to Support Restaurants Offering Contactless Delivery and Pickup

The Glympse Consumer App is a fast, free and simple way to share real-time location and ETA for restaurant deliveries, carryout order pickups and more.
Mar
25

React Mobile Stands Behind Hotel Customers by Waiving Service Fees for April and May

Even though hotel bookings are currently suffering, many hotel brands are moving forward with the fulfillment of their commitment to provide safety solutions that will help keep employees safe during their workday.
Mar
25

Survey Finds 80% of Destination Organizations Have Reduced or Postponed Sales, Marketing Spend

Only 30% of respondents stated that their destination organization had a pandemic emergency plan in place prior to the COVID-19 outbreak.
Mar
25

HospitalityUnited.Club to Host Webinar to Discuss New Business Strategies to Recover from Coronavirus Pandemic

"Path to Recovery for Travel Businesses – United We Can" will be held on Thursday, March 26, 2020 between 13:00 – 14:00 GMT.
Mar
25

HotStats Special Report: COVID-19 Profit Impact on Various World Markets

Market context is something the industry can truly rely on to gain an understanding of the breadth of the virus’ impact.
Mar
24

Beekeeper, Whispr Offer Hotels a Free ‘Cleaning Task Lists’ App to Fight Covid-19

Smart-checklist app from Beekeeper’s innovation partner, Whispr, is ensuring guestrooms and public areas meet CDC guidelines to prevent further virus spread.
Mar
23

cloudbeds Launches Covid-19 Support Platform

#hospitalityhelps connects hotels with health care providers and municipalities.
Mar
23

Dallas Hotel Integrates Parking Technology with PMS to Provide Guests with Room Key Access

The parking technology suite includes advanced Parking Access and Revenue Control (PARCS) equipment, pay-on-foot kiosks, and an integrated validation system.
Mar
23

Beekeeper to Host ‘Communicating During COVID-19’ Webinar on Wednesday, March 25

Hoteliers from North Point Hospitality and InTown Suites will discuss best practices to communicate and connect with employees during the coronavirus pandemic.
Mar
23

Whistle Joins Tech Companies Supporting the Hospitality Industry and Travelers During Pandemic

Whistle is offering free messaging via the Whistle platform to hotels needing help.
Mar
23

Fuel Launches 'Crisis Management Resources for Hotels' Master List to Help Hoteliers Navigate the Coronavirus Pandemic and Other Adverse Market Conditions

New comprehensive resource guide provides hoteliers with up-to-date information, tips and strategies during times of adversity and economic uncertainty.
Mar
17

Foodservice Training Portal Releases Infectious Disease Awareness Program for Restaurants

This online training program provides foodservice, hospitality and retail employees with critical information to prepare for, respond to and prevent the spread of infectious disease- COVID-19/Coronavirus, the flu and the common cold- in their workplace.
Mar
17

Vasa Park Resort Replaces Manual Reservation Process with Secure Automation

Resort no longer writes daily reservations in a spiral notebook.
Mar
17

Touch Dynamic Debuts Edge Kiosk

Self-service kiosk is compatible with Windows, Android operating systems and has an integrated Epson printer housed in an enclosure.
Mar
17

Luigi’s Restaurant to Add Online Ordering

This Rhode Island institution needed a software solution that would seamlessly integrate with the POS and would facilitate management of multiple menus.
Mar
16

OneDine Waives Setup Costs, Transaction Fees

OneDine says a single implementation can greatly reduce the spread of germs from frequently touched surfaces. 
Mar
13

Proximity Systems, ENS Group to Develop Self-Disinfecting Point of Interaction Products

Custom solutions for hospitality -- including tablets, kiosks, payment terminals, self checkout and POS solutions -- will be unveiled later this year.
Mar
12

Hotello Partners with Ariane Systems to Offer Online Check-In Capability

Solution optimizes customer experience, provides payment guarantee to accommodation owner, and allows staff to dedicate time, resources to guest satisfaction.
Mar
12

Dragontail Launches Total Technology Solution with QSR Chain: CharGrill Masters

Total Technology offers restaurants a POS system, online ordering, and driver tracking.
Mar
11

Innoviti Introduces Cloud Payment Reconciliation Technology for Restaurants

Technology allows restaurants to offer pay at the table technology.
Mar
11

Grand Casino Hotel and Resort Wows Guests with 90-foot LED Video Wall Display

Video wall replaced projectors in order to provide bolder, brighter video resolutions, while creating a more visually immersive guest experience.
Mar
11

Delaware North at Wembley Stadium Uses Tech to Improve M&E Business

Venue management software integrates with financial systems to provide consistent reporting.
Mar
11

Instawork Partners with Staffmate to Help Hospitality Companies with Staffing Shortages

Catering and event-based business can more easily fill empty shifts with on-call hospitality professionals.
Mar
10

Shift4 Payments Adds TakeOut7 Integration to the Company’s Restaurant POS Systems

Orders placed through TakeOut7 will be able to sync directly with Shift4’s family of point-of-sale software brands, including Harbortouch, Restaurant Manager, POSitouch and Future POS.
Mar
10

SiteMinder Launches Its New Tool: Insights

Insights is a set of smart monitoring and reporting capabilities that provide hoteliers with a single place to access data on their local market, business performance and guests.
Mar
10

Netsurion Teams with Restaurant Technology Network to Advance Cybersecurity and PCI Compliance for Restaurants

Netsurion, a leading managed cybersecurity service provider, announced it has joined the Restaurant Technology Network, a membership community solely dedicated to the restaurant industry. The move expands Netsurion’s efforts to deliver secure branch networking purpose-built for restaurant and specialty retail chains.
Mar
10

Five Tech Trends Impacting QSRs in 2020

​​​​​​​As diners increasingly expect tech-forward experiences, QSRs are challenged with finding new way to quickly fulfill orders and keep customers satisfied. 
Mar
10

Maestro PMS, Inntopia Integrate to Deliver Increased Bookings and Revenue

Integration will allow hotels to offer future guests the ability to book experiences in addition to rooms, including tee-times, ski passes, rental cars, spa services, and more.
Mar
09

PAR Technology Announces New API Integration with eTouchMenu and Brink POS

The eTouchMenu and Brink POS integration will assist Brink customers increase revenues, control costs, and generate measurable ROI.
Mar
06

Toast Introduces Toast Hardware

Toast Hardware includes four new devices.
Mar
05

IDeaS Debuts RevPlan to Help Hotels with Budgeting, Forecasting

RevPlan is a cloud-based module that will allow hotels to build a forward-looking total revenue plan and budget, including F&B.
Mar
04

Oracle Hospitality OSEM Allows Hotels to Maximize Event Revenue via the Cloud

Hoteliers can now streamline operations, increase communication and cooperation across departments, and respond faster to customers.
Mar
04

Epson and Partners to Empower Restauranteurs with Exceptional Tools and Technology at MURTEC

Innovative POS, display and printing solutions enhance food service experiences for today’s tech-savvy consumers.
Mar
04

Restaurant and Hotel Management Platform Tripleseat Acquired by Vista Equity Partners

Vista to Merge Tripleseat and Gather to Unify Market-Leading Sales and Event Platforms
Mar
04

North Point Hospitality to Trial Voice Guided Checklists for Housekeepers at Nashville Multi-Property Campus

Using the workers' native language, the technology will assign tasks to housekeepers, highlight any special notes, send real-time feedback to management teams on how work is progressing, and scale that information to workers when they need it.
Mar
03

SecurityMetrics’ PCI Programs Simplify Data Security and PCI DSS Compliance for Large Franchises 

SecurityMetrics offers PCI Programs with a suite of products that help multi-unit restaurant groups address the demands of network security and compliance across multiple locations.
Mar
03

Honeywell Goes Wireless with Latest INNCOM e-Series Thermostat

New model offers a more versatile solution that reduces complexity in most HVAC applications, reducing in-room costs 25–40% with smart occupant detection.
Mar
03

Chowly Debuts MenuMatch at MURTEC

Chowly's MenuMatch allows menu updates to be made in one place, and published instantly to all third-party sites.
Mar
03

React Mobile Unveils BLE 5.0 Beacon Safety Technology

Real-time indoor location-based geopositioning technology enables hotels to precisely pinpoint employee location in multi-story buildings.
Mar
03

​​​​​​​Tubi, Enseo Partner to Offer 20k Movies, TV Shows Free to 20+ Hotel Brands in USA

Enseo's in-room entertainment platform will provide guests access to Tubi content from more than 250 content partners.
Mar
02

Podium Expands Interaction Management Platform to Now Include Payments

Hotels, restaurants can now use text messages to take payments from guests.
Mar
02

Restaurant Magic Introduces Scan Assist

Visit Restaurant Magic at MURTEC to see the company's latest product, Scan Assist.
Mar
02

Hotels Scrape Out Profit Growth in January Amid Coronavirus Concern

As the full scope of the coronavirus virus becomes clearer, subsequent months could put pressure on hoteliers to generate both top- and bottom-line growth.
Mar
02

Domio Appoints New Chief Financial Officer Jim Mrha

Mrha brings more than 30 years of experience in finance to his role with previous roles at Hilton, MGM and Marriott.
Mar
02

Victoria Cramer Appointed President of Lodging Dynamics Hospitality Group

Lodging Dynamics Hospitality Group (LDHG), a leading hotel management company, announced that its board of directors appointed Victoria Cramer as president. The outgoing president, Joel Sybrowsky, while stepping down from day-to-day responsibilities, will continue in his role as vice-chairman of the board and a significant owner in the Company. These leadership changes are effective immediately. Cramer has been the Company's chief operating officer and previously served as vice president of sales and revenue management.

February 2020

Feb
28

Fortinet Introduces Self-Learning AI Appliance for Sub-Second Threat Detection

FortiAI leverages deep neural networks to automate threat detection and remediation, expanding Fortinet’s AI-driven security offerings.
Feb
28

The Coronavirus has the Potential to Jeopardize the Global Business Travel Industry

A majority of GBTA’s supplier companies report that the coronavirus has had a “significant” (24%) or “moderate” (31%) impact on their company’s revenues, with airlines and hospitality providers among the most affected.
Feb
28

Focus POS Releases FocusON Mobile Order and Payment Solution

FocusON is a mobile app that allows business owners to access point of sale functionalities from anywhere.
Feb
27

YOTEL, Duetto Enter Tech Partnership

Tech-driven hotel chain adopts cloud-based revenue strategy applications to drive profit
Feb
27

OTA Insight Debuts Real-Time Predictive Tech

Market Insight is a predictive market intelligence technology that can capture hotel booking intent in real-time.
Feb
26

Cybera to Showcase CyberaONE Platform at MURTEC

Restaurateurs to learn how to deploy innovative apps and services that ensure dining experiences that attract new and repeat customers,
Feb
26

Democratizing Premium CX

Koala now offers restaurant brands agency quality ordering channels without the agency cost.
Feb
26

Interface Security Systems Addresses IT Challenges at MURTEC

Company’s managed services offer interactive monitoring, managed networking and business analytics solutions.
Feb
26

SecurityMetrics’ PCI Programs Simplify Data Security and PCI DSS Compliance for Large Franchises 

SecurityMetrics offers PCI Programs that help multi-unit restaurant groups address the demands of network security and compliance across multiple locations.
Feb
25

HAVRION Partners with Samsung to Improve Safety of Hotel Guests, Employees

Displays in hospitality will be able to provide simple, clear contextual information on what to do in an emergency situation.
Feb
25

Uniguest Debuts Wayfinder Solution to Improve Guest Engagement

Wayfinder eliminates the need for paper maps, reduces the workload on reception, and can highlight revenue-generation amenities.
Feb
25

Travel and Hospitality Consulting Firms Consolidate to Form PROVision Partners International

Greg Pesik, Matthew Busch and Gregg Hopkins team to provide strategic expertise and real-world guidance to hospitality brands, hotels and resorts, asset managers, airlines, cruise lines, restaurants, and technology companies.
Feb
24

Verizon Mobile Security Index: 4 out of 10 Respondents Report Sacrificing Mobile Security in the Past Year

Those who sacrificed mobile security were twice as likely to suffer a compromise.
Feb
20

Nutanix to Power Black Fire Innovation Hub

The Nutanix solution at Black Fire will provide the power and flexibility it needs to test disparate technology innovations.
Feb
20

Kronos and Ultimate Software Merge

The combined company will have enhanced scale and an even stronger position in the fast-growing HCM marketplace.
Feb
20

Cisco Annual Internet Report Forecasts 5G to Support More Than 10% of Global Mobile Connections by 2023

The average 5G speed will be 575 megabits per second, or 13x faster than the average mobile connection, allowing for autonomous cars, smart cities, and more.
Feb
18

ProfitSword Launches Advanced BI Solution: ProfitAbility

Tool uses AI machine-learning abilities to automatically identify and report anomalies in business performance.
Feb
18

Posiflex Will Showcase Compact and Modular Kiosk and Its Enterprise IoT Platform for POS at MURTEC

Posiflex will unveil brand new solutions for Point of Sale, Self‐Service, and IoT for POS at MURTEC 2020.
Feb
18

Accor, Visa Partner to Enhance Accor’s Loyalty Program

Accor loyalty members will be able to earn more loyalty points when using the ALL Visa card to stay at Accor properties, make purchases.
Feb
18

Posiflex to Showcase Compact and Modular Kiosk and Enterprise IoT Platform for POS at MURTEC

Posiflex will unveil brand new solutions for Point of Sale, Self‐Service, and IoT for POS at MURTEC 2020.
Feb
18

Taco John’s Hires Kelly Hopper as CFO

Industry vet previously worked at Yum Brands and Pizza Hut.
Feb
18

Mohegan Sun Updates Its Digital Commerce Platform for On-Demand Food and Drink Service

Guests can order, pay for concession items via app, weblink, QR code or text; choose their desired pick-up/delivery location and time, and pay/tip via Venmo, Apple Pay or credit card.
Feb
14

AHLA Names Matt Carrier Vice President of Innovation Policy & Research

Carrier is charged with leading the hotel industry’s technology and distribution policy agenda to meet member needs.
Feb
14

Shift4 Payments Adds Order-at-the-Table Functionality

SkyTab offers Order- and Pay-at-the-Table solution, including customer engagement and marketing tools.
Feb
14

Ready’s Split Check Feature Recognized for Top UX

For guests, Ready allows them to use their phone to split and pay their check whenever they’re ready,
Feb
14

Toast Raises $400M in Series F Funding 

Funds will be used to invest in developing tech to streamline the guest experience and improve the employee experience.
Feb
13

IDeaS and Silverbyte Partner to Provide Two-Way Data Integration

Two-way data integration between RMS and PMS will provide enhanced automated forecasting, room-type pricing and inventory controls.
Feb
13

Five Guys, Ruby Tuesday Launch Staff Retention App

Both operators piloted ShiftOne in January and have decided to roll out the platform nationally after seeing positive results.
Feb
13

PAR Technology Announces New API Integration with Bite and Brink POS Software

Bite software is powered by AI allowing it to make suggestions to a guest’s order based on time of day, guest preferences, past orders, and more.
Feb
12

HEDNA Honors Tom Bruno of Marriott with 2020 Award of Excellence

Bruno honored for his contribution to the advancement of hotel distribution.
Feb
12

50 Best Restaurant Websites Named

POS USA lists the websites it says have the best designs.
Feb
12

Clover Adds Scan to Pay Feature

Scan to Pay does not require the download of an additional app; Guests can pay using their iPhone and Apple Pay.
Feb
12

Unified Office Enters Hospitality Market with Business Communication Tool

Tool integrates with hotel management and messaging services to provide full customer visit, bookings and preference details with each incoming call.
Feb
12

Concord Hospitality Awarded Three Certificates of Excellence from Marriott’s GPNS Program

Hotel development and management company recognized in first place for overall performance, guest satisfaction and customer retention in 2019.
Feb
12

Digital Concierge Service Tock Time Launches

Reservation, guest, and table management system, Tock expands offerings.
Feb
11

CENTEGIX CrisisAlert Expands into Hospitality

Company has adapted its technology – previously used in the education K-12 sector – for hotel operators.
Feb
10

INNsight's ADA Shield Program Used to Defend Hotel in ADA Accessibility Lawsuit

Law firm dismisses case after software provider's technology offers evidence of compliance.
Feb
10

Provenance Hotels Introduces Mobile Tipping

​​​​​​​New mobile app technology allows guests to tip hotel staff with a swipe of their finger.
Feb
10

Operto Integrates with Cloudbeds

Hotels will be able to operate more efficiently and elevate the guest experience via smart home technology integrations.
Feb
10

Nuvola Partners with Shiji’s StayNTouch

Nuvola’s platform and StayNTouch’s PMS will work cohesively as a digital assistant for staff to manage daily tasks and provide guests with better overall service.
Feb
06

Restaurant Tech Firm Raises $5M

OneDine says its tech can reduce restaurant staff by 20%.
Feb
06

Lightspeed Launches New Integrated Payment Capabilities in North America

Lightspeed Payments simplifies business management for hospitality merchants in the U.S. and retailers in Canada.
Feb
06

Pyramid Hotel Group Saves More Than 10% on Accounting Costs by Partnering with M3

Hotel management companies with a large fluctuation in properties benefit from professional accounting services that minimize disruption.
Feb
06

Cloud File Service Provider Nasuni Available in AWS Marketplace

Hospitality companies such as Wyndham Hotels & Resorts can leverage Nasuni’s cloud-based file services platform for consolidated billing, license management, and more.
Feb
05

Eureka Casinos Expands Relationship with Agilysys 

Eureka Casinos’ The Brook will be its fourth property to use InfoGenesis POS.
Feb
05

Twenty Four Seven Hotels Updates Accounting Software at 23 Properties

Cloud-based enterprise back office puts allows operator to manage, review financial processes from anywhere on a mobile device.
Feb
04

Coakley & Williams Converts Multiple Hotel Properties to STS Cloud Sales and Catering System

STS Cloud works on any mobile device allowing the sales team access to property and meeting room availability when they are meeting with clients.
Feb
04

OZ Introduces New Solution Accelerators to Digitally Transform Customer Experience in Travel and Hospitality

Solutions help operators recognize patrons and their emotions for quickly resolving issues, guestroom automation for personalizing the guest experience as well as AI, AR and VR applications.
Feb
04

PayFacto Buys Posera, Resto Finances

The deals include Posera's Maitre’D POS, KDS and SecureTablePay as well as Resto Finances, including its flagship Veloce POS system.
Feb
04

Forter Launches Loyalty Program Protection Solution to Help Merchants Tackle Increased Attacks on Loyalty Programs

Loyalty program fraud rose 89% YOY driven by the increased number of data breaches.
Feb
04

Residence Inn Panama City Implements RFID Mobile Access-Ready Locks

Extended stay hotel wanted to provide guests with peace of mind knowing they are protected using the latest encryption technology.
Feb
04

Macorva’s Debuts CX Customer Feedback Platform

Tool delivers simple surveys via SMS to make CX rating easy and measurable.
Feb
04

Koch Industries Agrees to Acquire All of Infor

Remaining equity stake will be purchased from Golden Gate Capital.
Feb
03

Choice Hotels Ups Loyalty Program Ante with “Golf by Choice”

Members of Choice Privileges can earn, redeem points at select golf courses across the U.S.
Feb
03

Linx Buys Restaurant Delivery Platform Neemo

The company offers delivery management solutions with products related to financial services from the fintech Linx Pay Hub.
Feb
03

Guests Can Now Book Meeting Rooms Online Directly via Nordic Choice Hotels’ Website

Replaces previous process of calling, e-mailing or using RFP correspondence to determine meeting space availability and pricing.
Feb
01

Adyen Launches Card Issuing Offering

Cards can be used online, in-app, in-store, and can be integrated into mobile wallets.

January 2020

Jan
31

Remarkable Hotels Sees 19 Percent Uplift in Rooms Revenue

The 73-room property also increased overall sales by 15 percent and average occupancy by 12.5 percent in a competitive local market.
Jan
31

Yumpingo Raises $10M

Funding will support company’s global expansion and guest engagement platform development.
Jan
30

Compeat Names Bob Looney as Chief Technical Officer

During his 10 years at Ctuit, he developed operations reporting, inventory, schedule, and the On the Fly mobile app.
Jan
30

Faena Hotel Deploys New High-Speed, Broadband Cellular Network & CBRS Tech

DAS and private LTE network improve coverage in preparation for football’s biggest game.
Jan
30

Coushatta Casino Resort Selects Orion for Hospitality Voice Services

Casino will use Orion’s voice-enabled platform for real-time workforce communication, collaboration.
Jan
30

MustHaveMenus Releases Major Software Update

Version 3 makes restaurant marketing design easier with drag-and-drop editing, rapid formatting, instant resizing across designs, new templates, and more
Jan
30

xtraCHEF Adds Recipe Management & Plate Costing to Back of House Business Suite

The cloud-based restaurant management platform allows customers to build recipes and monitor margins in real-time.
Jan
30

Zenput Buys Dashboard Advantage

Deal extends Zenput's reach into c-stores and the broader foodservice industry.
Jan
29

Research Reveals the Rise of an Increasingly Tech-Savvy Independent Hotelier

Marketing and distribution strategies in particular are on their radar.
Jan
29

myDevices Introduces No Dead Zone Panic Button Technology

myDevices combines cellular, Bluetooth, Wi-Fi, and LoRaWAN to enable panic buttons to operate in “dead zones” where cellular and Wi-Fi signals are typically unavailable.
Jan
29

HP Launches Cloud Services for Restaurants, Hospitality

HP's cloud services enable hospitality operators to securely and remotely manage their fleet of devices and apps.
Jan
29

Posera Launches a Software-as-a-Service Subscription

A subscription-based offering, The Maitre'D TOTAL Experience is a suite of software tools and services developed to support and optimize every aspect of a restaurateur's business operations and management.
Jan
29

Infor Broadens Relationship with Accor

New agreement expands Infor EzRMS functionality and service options throughout the Accor portfolio.
Jan
29

New Revenue Opportunity: Daycation Guests

Hotels and resorts of all types see big profits by inviting guests looking for wellness, relaxation, bleisure, romance, and family-friendly day experiences using property amenities without staying overnight.
Jan
29

2020 Outlook Improves for North American Hoteliers

New data shows committed occupancy growth of 2% for the upcoming 12 months.
Jan
29

Power Knot BioDigester Recognized for Sustainability Impact

Power Knot LFC biodigester recognized helps restaurants implement eco-friendly practices to meet sustainability goals.
Jan
28

Restaurant Revolution Technologies Hires Tarek Dimachkie to Lead Product Development

Former Splick-it COO is charged with developing product feature enhancements and administration tools for Order One.
Jan
28

Miso Robotics Debuts Robotic Kitchen Assistant

Flippy's zero-footprint kitchen robot will be available by the end of the year.
Jan
28

Hotel Internet Services Becomes Choice Hotels Qualified Vendor

Provider of internet-based solutions certified to provide Choice Hotels properties with advanced in-room entertainment and casting functionality.
Jan
28

eDreams ODIGEO Acquires Hotel Booking Platform Waylo

The purchase provides eDreams with AI-driven technology to further grow its hotel business.
Jan
28

Real Hospitality Group Adopts Full Suite of ProfitSword Business Intelligence and Data Management Solutions

Hotel management company implements ProfitSage, ProfitPlan, ProfitPace and ProfitWizard to maximize business strategy efficiency and ability to achieve even greater organizational growth.
Jan
28

Barceló Hotel Group Selects Nor1 AI Platform to Drive Growth and Guest Experience

New partnership with all four of Barceló’s brands to expand Nor1’s footprint in the Spanish and Latin American markets.
Jan
27

OYO Hotels & Homes Selects Sabre as Its Long-Term Strategic Partner

OYO will be connected to almost 900,000 travel agents globally, through the GDS connectivity solution powered by Sabre.
Jan
27

Too Busy to Text? Beekeeper Rolls Out Voice Messaging for Chats at ALIS 2020

New push-to-talk feature for chats is designed for hoteliers who are too busy to spend time manually typing out messages to their teams.
Jan
27

WorldHotels Introduces WorldHotels Crafted Collection

Curated collection of immersive hotels and resorts to be added to WorldHotels Portfolio
Jan
27

Justin Jabara Named President of Meyer Jabara Hotels

Forty-three-year-old hotel ownership and management company is staying in the family with third-generation hotelier at the helm.
Jan
24

Grubhub Integrates with Brink POS Software

Integrating Grubhub’s API with PAR’s Brink POS software allows a seamless ordering experience with increased accuracy and lower costs.
Jan
24

Beekeeper to Unveil New ‘Voice Messaging’ Feature at ALIS

Rather than using less secure consumer apps to record, share and receive voice messages, the new feature will enable hotel management and staff to communicate quickly, efficiently while on-the-go.
Jan
23

App for Hotel Industry Helps Turn Guests into Loyal Fans

App allows travelers to connect with local restaurants, order groceries, meet up with fellow travelers and more while using gamification to motivate app use.
Jan
23

7shifts Opens U.S. Office

Labor management platform plans to ramp up expansion across North America.
Jan
23

Marina MacDonald, CMO at Red Roof Appointed Chair, HSMAI

Marina MacDonald has been CMO of Red Roof for more than ten years.
Jan
23

Paycor Announces New Scheduling Solutions

Paycor expands its time and attendance product offerings.
Jan
23

Revinate Launches Guest Data Platform

Cloud-based integrated system uses advanced machine learning technology to deliver for a clean, robust, single view of the guest.
Jan
23

Duetto’s David Woolenberg Promoted to CEO

Since 2018, Woolenberg has held the positions of Chief Revenue Officer, COO and President at Duetto.
Jan
23

Campground Reservation Software Adds Reward Points Feature

New feature expected to increase guest loyalty and encourage repeat visits.
Jan
22

Manquehue Hotels Expands Properties, Personalizes Guest Experiences with Oracle

OPERA allows Hotel Manquehue to create in-depth customer profiles so the hotel can make personalized suggestions to guests; this personal touch has already helped the group increase customer loyalty.
Jan
22

Sabre, Accor to Create a Unified Technology Platform for the Global Hospitality Industry

Full service property management capability will combine with Sabre's existing hospitality solutions to serve hotels of all sizes.
Jan
21

FOUND Hotels Implements Advanced Wi-Fi Network

Hotel brand catering to millennial travelers offers guests fast, reliable and secure Wi-Fi.
Jan
21

More Than 40% of eCommerce Digital Transformation Fails Due to Digital Fraud

Report from Kount and Javelin Research finds the top 3 fraud threats for restaurants are stolen card fraud, account takeover, and fraudulent new accounts.
Jan
21

Sabre Forges 10-Year Partnership with Google Cloud

Google Cloud becomes Sabre’s preferred cloud provider to accelerate its digital transformation.
Jan
21

React Mobile Introduces Sidekick Bluetooth 5.0

Easily paired with company-issued mobile devices, the new version is small, lightweight and has a life expectancy that far exceeds standard Bluetooth devices.
Jan
21

The J Collection Boosts Business with Lead Sharing Across Portfolio of 19 Properties

STS Cloud System automates lead sharing, records referral activity. reporting analytics show ‘lead to booking’ revenue generation.
Jan
21

Hostmark Hospitality Names Alison Bybee VP of Restaurants

Her responsibilities include being intimately involved in the development of new restaurant concepts, as well as managing recent restaurant concepts.
Jan
21

Radpay Earns Patent for Blockchain Payment & Loyalty Platform

Solution unites distributed ledger technology with POS systems and personal devices.
Jan
20

Concord Hospitality Named No. 1 Service Provider within Marriott’s GPNS Program

The program’s stringent standards create a consistent, high-quality online guest experience across all Marriott brands in the Americas for high-speed internet access.
Jan
17

Norwegian Cruise Line Holdings Creates New Department Focused on Environmental, Social and Governance Strategy 

The department will be led by Andrea DeMarco, SVP, ESG, Investor Relations and Corporate Communications.
Jan
16

Spectrum Gaming Hospitality Group Appoints Sherry Amos to VP of Marketing

Amos is a hospitality/gaming veteran with more than 28 years of experience in the hospitality industry.
Jan
16

Pechanga Resort Casino Drives Automation and Visibility with New Integrated System

Casino will now connect previously siloed applications and will reduce manual processes.
Jan
16

The Current Hotel Updates Its POS for F&B Operations

New POS combines a terminal with tablet touchscreen applications, offers rich configuration options and strong reporting/analysis features.
Jan
15

Omnivore Appoints Chief Operating Officer

Dan Singer brings operations and finance experience to digital platform.
Jan
15

Vacasa Promotes Jeff Flitton to Chief Technology Officer

Former Vice President of Engineering Will Lead the Company’s Technology Division of 200+ Employees
Jan
15

TraknProtect Announces New Partnership With Intello Technologies

Partnership allows TraknProtect to extend its footprint across the border to Canada.
Jan
14

AHLA Announces 2020 Officers, Board, Executive Committee Amid Record Membership

Choice Hotels joins AHLA; 10 largest hotel companies now represented.
Jan
14

NRF 2020 NEWS: WorkJam Launches Next Gen Task Management Platform

WorkJam introduces new tools for market execution, audits, and tasks to deliver consistent real-time results.
Jan
14

Consumer Fraud Could Hamper Booming Global Tourism Industry

The rate of chargebacks is increasing by 20% per year.
Jan
13

NRF 2020: New Toshiba Receipt Printers Enhance Hospitality Point-of-Sale Customer Experience

 Rugged, splash-resistant printers simplify transactions within high-volume bars, restaurants and hotels.
Jan
13

California Pizza Kitchen Partners with Yumpingo to Harness the Power of Instant Guest Feedback

A successful Yumpingo pilot fast-tracks the rollout of its unique restaurant intelligence platform to CPK’s U.S. locations.
Jan
13

Aruba Advances Digital Retail Experiences with SD-Branch Innovations

SD-Branch Pioneer Extends Zero Trust Security and New Cloud-native Management Capabilities to Enable Non-stop Retail Operations at Scale.
Jan
13

NRF 2020: Star Micronics Launches SteadyLANTM for iOS

Solution provides power and network access to iPad POS through one Lightning cable connection.
Jan
13

NRF 2020: Epson Introduces Flexible Thermal Label Printer

Versatile printer is designed for efficient operations in QSR, fast casual and hospitality industries.
Jan
13

NRF 2020 NEWS: Medallia Announces Three New Capabilities for Improving Guest Experiences

Medallia can now help restaurants and hotels better understand what guests are saying on review sites, drive repeat business and mine data to uncover new customer insights.
Jan
13

Littlejohn Capital Announces Sale of Hospitality Staffing Solutions

Kellermeyer Bergensons Services purchases HSS, a provider of supplemental staffing services such as housekeeping, food service, laundry and groundskeeping to resorts, hotels and casinos and more.
Jan
13

M3, Paymerang Announce New Partnership 

Hospitality accounting solution to offer electronic payables solution.
Jan
13

NRF 2020 NEWS: Industry Leaders Work with Flooid's Flexible and Resilient Basket Platform Technology

Flooid releases newest version of its App Suite which offers customers Mobile POS, endless aisle, self-checkout and convertible lane, follow-me basket, cash office, maintenance and management tools.
Jan
10

NRF 2020 NEWS: Apex Streamlines Off-Premise Dining with its Self-Serve Order Pick-Up Lockers

Apex shares strategies for building a sustainable off-premise dining experience.
Jan
10

NRF 2020 NEWS: Ingenico iCON Case Helps Restaurants Design More Creative Mobile Checkout Experiences

Restaurants can create new opportunities for line-busting and more flexible mobile experiences for consumers.
Jan
10

NRF 2020 NEWS: Cybera to Showcase CyberaONE Platform

 At booth 6028, Cybera will demo how restaurants and retailers can deploy breakthrough apps and services that deliver optimum CX, ensure cybersecurity and regulations compliance, and lower costs.
Jan
10

NRF 2020 NEWS: KIOSK Information Systems Features Next Gen Self-Service Solutions

KIOSK Information Systems  and parent company, Posiflex, are demonstrating a full array of self-service solutions at NRF 2020 - Retail’s Big Show  at Booth 5800. New hardware platforms are paired with innovative software applications and technologies from the growing global partner ecosystem of the Posiflex Group. To meet the increasing demand in quick service restaurant (QSR) ordering automation, KIOSK is featuring several models for self-service ordering.
Jan
09

NRF 2020 NEWS: Advantech to Launch Outdoor Self-Service Kiosk

UTK-932 Outdoor Self-Service Kiosk is for QSRs and features design-to-order services.
Jan
09

Improving Employee Productivity is a Top Priority for Restaurants

Zenput and Technomic's research reveal operations execution hurdles facing restaurant chains.
Jan
09

TDN2K Rebrands to Black Box Intelligence

Formerly known as TDn2K, the company is the creator of People Report, Black Box Intelligence and White Box Social Intelligence.
Jan
09

Meredith Lodging Implements New All-In-One PMS, CRM and Contact Center Software Solution

Software from TravelNet Solutions will help lodging company manage its more than 800 properties in Oregon.
Jan
09

NRF 2020 NEWS: HP Launches Cloud Services for Retail and Hospitality Markets at NRF 2020

Cloud services empower retailers and hospitality operators to securely and remotely manage their fleet of devices and apps.
Jan
08

RLH Corporation Joins TravelClick’s Demand360® Network

More than 1,300 RLH properties will contribute data to TravelClick’s business intelligence solution.
Jan
08

Wingstop Promotes From Within to Fill COO Slot

Mahesh Sadarangani was previously Wingstop’s Senior Vice President of Channel Strategy.
Jan
08

Sojern's Digital Marketing Platform Built to Reduce Reliance on OTAs for Hotels of All Sizes, Now Available as a Subscription

Serving 10,000 customers in 140 countries, Sojern offers hotels real-time access to travel data and holistic digital media solutions.
Jan
08

Lightspeed POS Inc. Buys German Cloud Provider

With the Gastrofix acquisition, Lightspeed now has the capacity to offer solutions for restauranteurs across Europe.
Jan
08

Google Assistant’s Interpreter Mode Helps International Hotel Guests Translate Across 29 Languages

New solution from the Google Assistant, deployed by Volara and announced at CES 2020, provides real-time, fully managed, and hassle-free live language translation for hotels.
Jan
08

Honeywell Helps Hotels Quantify Guest Comfort and Staff Productivity

Two new upgrades helps give hoteliers insight into all properties from a single dashboard and provides quantifiable ways to measure guest comfort.
Jan
08

CES: PuduTech Showcases 3 Delivery Robots

There are more than 5,000 PuduBots working at over 2,000 restaurants in 200-plus cities in more than 20 countries.
Jan
07

500-Year Old Dutch Hotel Implements Door Locks with Mobile Access

Historic Hotel Karel de Stoute offers a safe, seamless stay for modern travelers.
Jan
07

Ambassador Hotel Wichita Maximizes Guest Connectivity and Convenience with Voice Control and Enhanced Wi-Fi

Autograph Collection property provides each guest with latest in content casting abilities and voice-activated amenity control while ensuring a seamless Wi-Fi connection.
Jan
07

Agilence Integrates with Brink POS Software

ParTech, Inc (PAR), a provider of point of sale (POS) software and integrated technical solutions, added Agilence to its Brink integration ecosystem. Agilence, Inc. develops the industry-leading data analytics and reporting platform that allows multi-unit restaurant operators to manage operational resources and revenue streams in one place.
Jan
07

A-1 Hospitality Group Implements Sales and Catering Software System

Software offers A-1 remote access to all hotels from one screen.
Jan
07

VTrips Sees 600% Growth After Partnering with NextPax

Vtrips also improved 35% overall in content scores.
Jan
07

Thompson Zihuatanejo Implements New Mobile POS to Improve Guest Experience

Guests can use their mobile devices for room service, poolside/beachside ordering, scheduling spa appointments, and on-demand communication with the concierge.
Jan
07

Conrad New York Downtown Replaces Bottled Water with In-Room Water Filtration Devices

Hotel partners with Rocean to eliminate single-use plastics in 463 rooms.
Jan
06

Cendyn Names Donna Goudie Chief Operating Officer

Goudie was most recently at Amadeus, where she spent the last 20 years in leadership positions spanning global learning, project management, research and development and operations.
Jan
06

CES 2020: Panasonic, Princess Cruises Partner to Deliver Advanced Native 4K Projector Technology

Special projector will be used for 5-SKIES show to deliver bright, crisp, vivid colors and dynamic contrast.
Jan
06

TPG Hotels & Resorts Selects Infor Hospitality to Standardize Processes

Infor HMS to streamline business operations from the reservations desk to the back office.
Jan
03

HotStats: U.S. Hotel Profit Bounces Back After Downward Blip

U.S. hotels see positive uptick in profit during November with second highest GOPPAR increase of 2019.

December 2019

Dec
20

Routier Partners to Innovate the Guest Journey

Hostech and Routier will provide guest and staff engagement and communication solutions throughout the hospitality industry in Southern Africa.
Dec
19

Hughes Partners with VeloCloud to Deliver SD-WAN Platform for Distributed Enterprises

With VeloCloud, the HughesON portfolio now includes four options of SD-WAN platforms,
Dec
19

TraknProtect Announces New Partnership with Safety NetAccess

TraknProtect aims to endorse its position in the hospitality technology industry with new a Safety NetAccess partnership.
Dec
19

Appetize, Restaurant365 Form Partnership

Integration creates a streamlined POS, accounting and operations platform for restaurants.
Dec
18

Restaurant Wi-Fi Marketing Provider Bloom Intelligence Buys Competitor

Bloom will be able to provide multi-unit restaurants with expanded access to marketing automation and customer intelligence solutions.
Dec
18

Bruin Sports Capital to Acquire Two Circles

Two Circles’ data-management platforms aggregate and analyze massive volumes of consumer data to inform new business development strategies and state-of-the-art marketing programs.
Dec
18

Fourth Releases Guide to the Anatomy of a Successful Restaurant Manager

Infographic takes a look at the qualities that a manager needs to run a successful restaurant.
Dec
17

Marriott Selects Reynolds Polymer Technology for Water Feature

Acrylic experts engineer Reynolds Polymer Technology, installs panels for three-story cylindrical water feature in Hong Kong Ocean Park Marriott Hotel.
Dec
17

March Networks and Spendgo Integrate With Brink POS Software

March Networks will help restaurants reduce loss by combining the surveillance video from locations with Brink’s transactional data.
Dec
16

Kabani Hotel Team of Marcus & Millichap Sells CoCo Key Hotel and Water Resort

CoCo Key Hotel and Water Resort is two miles from the Orange County Convention Center and three miles from the Universal Orlando Resort.
Dec
12

Waitbusters Integrates Online Ordering with Google Search, Maps

Waitbusters LLC's online ordering feature is now integrated with Google Search and Maps. The newest update by Waitbusters Digital Diner will bring a significant boom to small restaurants and mobile ordering consumers through the inclusion of a “place an order” button in the application, letting users order food from a restaurant directly through the navigation application. If a restaurant is compatible with Waitbusters Digital Diner, users can place an order from the restaurant’s page without leaving Google Maps or Google Search.
Dec
12

Avvio Unveils New Insight-Based Reports

Avvio announces the pilot of a new reporting system which is expected to give hotel general managers a deeper insight into their guests’ behaviors.
Dec
12

Restaurant365 Shares Certified Accounting Firm Partners

The Certification Program is designed to leverage Restaurant365 software along with partners’ services for a best-in-class experience.
Dec
11

Hillcrest Foods Streamlines Delivery, Improves Transparency in the Supply Chain

VAI provides Hillcrest Foods with cloud-based financial and distribution management to enhance warehouse operations.
Dec
11

Ordermark Adds POS Expert to Lead Product Innovation

Charlie Jeffers is an expert of POS integration and will be the Head of Innovation for the service provider
Dec
11

QSR Automations, Kitchen Armor to Offer Android All-in-Ones

QSR Automations and Kitchen Armor partnership brings customers affordable stainless-steel options for ConnectSmart Kitchen installs.
Dec
11

Townsend Security Brings Encryption Key Management to Microsoft SQL Server

Alliance Key Manager supports Transparent Data Encryption (TDE) in Microsoft SQL Server 2019 Standard Edition.
Dec
10

Fourth Names New CEO and CFO

Clinton Anderson will succeed Ben Hood as CEO, John Whitmarsh joins as CFO.
Dec
10

Whistle Adds AI, Workflow Automation to Guest Messaging

The artificial intelligence module leverages Amazon Comprehend to determine guest sentiment for improved hotel and lodging customer service and increased operational efficiency.
Dec
10

QuintEvents Acquires Hotel and Technology Company

The acquisition creates a core pillar for QuintEvents' investment into technology that provides incremental value and new services for customers and event organizers.
Dec
09

Relay Launches Enterprise Solution to Connect Active Teams

Relay Pro is already in use with several enterprise partners including Delaware North, Six Flags Great Adventure and The Peabody Hotel in Memphis.
Dec
09

Mews Acquires Winner Hotel Software

The acquisition is expected to allow the largest Property Management System in Belgium to offer cloud capability to customers.
Dec
09

Epson Introduces Next-Gen All-in-One Printers

OmniLink DT Printers provides restaurants with the functions and performance needed for the latest POS applications.
Dec
06

PAR Technology Introduces Brink POS Cloud Kitchen Edition

PAR is partnering with ItsaCheckmate,  platform that integrates multiple online ordering services-- UberEats, GrubHub, DoorDash and more -- into Brink POS.
Dec
06

Threshold 360 and Simpleview Announce Strategic Partnership

Simpleview and Threshold 360 partner to deliver engaging 360° travel experiences to destination marketing organizations.
Dec
06

Casio Adds MenuDrive Interface To Select Point-Of-Sale Terminals

Online ordering now available on Casio's V-R7000 and V-R200 terminals.
Dec
06

DragonSlayer Travel App and Concierge Service Launches

The complimentary white-glove travel concierge app offers over 8,000 curated luxe travel experiences and information on top dining, hotels and events for more than 60 U.S. cities.
Dec
05

ResortPass Sees Record Growth Fueled by Experience Economy

ResortPass enters 2020 with the momentum of expanded partnerships, investment rounds, and record sales performance.
Dec
05

Zendesk Expands Partnership with Amazon Web Services

The enhanced integration allows both Amazon Connect customers and Zendesk Support customers to leverage multiple sophisticated artificial intelligence (AI) and machine learning (ML) services from Amazon Web Services
Dec
04

Mobile Mapping App Nexit Raises $10M

Road trip app provides navigation and search features to find restaurants and hotels that are on the route.
Dec
04

GrubMarket Acquires Doorganics

GrubMarket bolsters its nationwide presence with the purchase of a Michigan food delivery company.
Dec
04

Koomi Partners with Helios for Restaurant Installations

Helios Retail Consulting is a full-service technology delivery firm focused on retail and hospitality.
Dec
04

Numbers Show Hotelbeds Drives Long-Stay Guests to its Partners

Over 50% of bookings that Hotelbeds provides its hotel partners are for at least four nights – with 24% staying seven nights or more.
Dec
03

TraknProtect Staff Safety Webinar Series Expands

The information and education platform will now aid hoteliers impacted by staff safety (panic button) alert legislation, compliance and implementation.
Dec
03

Saladworks Hires Mark Mears as Interim Chief Marketing Officer

Mears was previously CMO for The Cheesecake Factory and for Noodles & Company.
Dec
03

WebRezPro Integrates i-Hotel Casting Solution by Intello

The direct connection is expected to provide a simple, secure in-room casting solution for hotels, in order to improve guest satisfaction.
Dec
02

Sphere Joins PCI Security Standards Council

Sphere to contribute to the development of PCI Security Standards
Dec
02

Reservations.com Adds Bronze to Awards Portfolio

Reservations.com has been named a bronze winner in the Company of Year – Business to Consumer category in Best in Biz Awards 2019.
Dec
02

Schneider Electric IoT Platforms Recognized for Smart Buildings Market

The EcoStruxure for Buildings portfolio delivers building solutions that span from connected products to edge control, and are further enhanced with applications, analytics, and services.

November 2019

Nov
28

Palo Alto Networks Announces Intent to Acquire Aporeto

Under the terms of the agreement, Palo Alto Networks will pay approximately $150 million in cash to acquire Aporeto, subject to customary adjustments.
Nov
27

Lodging Interactive Launches RFPAssist for Hotels

RFPAssist combines Facebook Messenger marketing automation with 24/7 customer service agents.
Nov
27

Friendly’s Offers Free Delivery

From Dec. 1-14, Friendly's is offering free delivery.
Nov
27

PayFacto Announces Intent to Acquire Posera

PayFacto and Posera announce that they have entered into an Arrangement Agreement pursuant to which PayFacto will acquire all of Posera's issued and outstanding common shares
Nov
26

Woodbine Entertainment Strengthens its Employee Experience

Kronos' next-generation solution will help Woodbine modernize its information technology (IT) infrastructure, enhance its employee experience, and help attract and retain top talent.
Nov
26

Protel, Posera Integrate Cloud PMS and POS Solution for Hotels

protel and Posera have developed a two-way interfacing system, expected to create a powerful and flexible management platform which allows free communication within a complex hospitality framework.
Nov
25

AMEX Adds Restaurant Reservations

Dining is the top request through AMEX's Platinum concierge.
Nov
25

TCTS, Fortinet Launch SD-WAN Managed Services for Microsoft Azure

The offering is expected to help service providers create solutions to further enable enterprises with seamless migration to Azure, helping to accelerate their revenue in IT migration to public clouds.
Nov
22

Wingstop Hires CMO

Christina Clarke was previously interim Chief Marketing Officer.
Nov
22

EnsembleIQ Builds its Leadership

HT's parent company strengthens its leadership team by appointing Joe Territo as its senior vice president of content and naming Tanner Van Dusen as managing director of the Path to Purchase Institute.
Nov
22

IDeaS Achieves Global Customer Support Certification from Hotel Tech Report

IDeaS earns high scores across the GCSC Rubric for its pre-emptive support, reactive support, coaching and customer validation.
Nov
21

Waitbusters Partners with Ghost Kitchen to Offer Delivery as a Service

Ghost kitchen Ghostgrub has signed with Waitbusters to use its online ordering platform and Delivery As A Service (DaaS) feature. The goal of Waitbusters’ parternship with Ghostgrub and other similar establishments is to be able to flourish without being bogged down by the overwhelming costs associated with third-party delivery services. Waitbusters wanted to provide a simple, streamlined solution that shows a crisp and clean online ordering experience complete with delivery drivers.  Their Delivery As A Service Feature eliminates the headaches and costs associated with hiring an
Nov
21

iPost Integrates with Magento

iPost’s integration with Magento allows restaurants to optimize data-driven email marketing.
Nov
21

Maestro PMS Introduces Mobile Check-Out and Tablet eFolio Display

The property-branded tablet eFolios and mobile check-out is expected to give guests mobile convenience that supports environmental sustainability.
Nov
20

Fuel Adds In-App Functionality to its AI-Powered Platform

Newly released platform update aims to make it easier for hoteliers to create personalized marketing campaigns with in-app mobile and campaign building features.
Nov
19

Harri, Checkr to Offer AI, ML-Based Background Check Solutions

Harri, an end-to-end workforce management technology platform, expands capabilities expected to make hiring faster, easier, and safer for the hospitality industry with AI/ML.
Nov
19

NCR Buys POS Solutions

POS Solutions is a point-of-sale and restaurant solutions provider in central Texas.
Nov
19

Rhombus Systems Boosts Physical Security for Hospitality with AI, IoT

By combining enterprise video security with IoT sensors, organizations can simplify their physical security infrastructure, gather insights, and secure their workplaces from a single console.
Nov
19

myDigitalOffice Reports Rapid Annual Growth in Hospitality Tech

The company’s cloud-based information management solutions are now in use at 2,000 North American hotels.
Nov
19

Ordermark,Uber Eats Partner for Third-Party Restaurant Delivery

Integration pushes Uber Eats orders to the kitchen and Ordermark Dashboard.
Nov
18

Elavon Acquires Sage Pay

This acquisition extends Elavon’s market share in the UK and Ireland, particularly for small and medium-sized enterprises.
Nov
15

TCRM Launches Strategic Consulting Brand for Hospitality

The company aims to complement its revenue management services with innovative strategies for sustainable growth by launching ThinkUp Enterprises.
Nov
15

Nomadix Unveils Cloud-Based Solution for Multifamily Properties

The new Nomadix Cloud Managed Wi-Fi solution is expected to empower property managers and residents with secure, easy-to-use and efficient Wi-Fi network management solution.
Nov
15

Expedia Group’s Egencia to Optimize Booking with ML for Hotels

Following the success of Savings Finder for Air, Savings Finder for Hotel will be available in pilot to a limited number of customers in Q4 2019 with a target of Q1 2020 for general release.
Nov
14

Sojern Unveils Latest Digital Advertising Platform for Hoteliers

Sojern’s enterprise-grade technology and data science powering marketing campaigns is now available to independent hotel and chain properties as a subscription.
Nov
14

Presto’s Payment Data Security Earns Payment Card Industry’s Point-to-Point Encryption Certification

Presto is a comprehensive pay-at-table system to receive this certification.
Nov
13

NextPax Travel Technology Announces Record Growth Year

The growing global connectivity provider delivers more advanced automation and global reach to optimize bookings for hotels and vacation rentals.
Nov
13

Toast to Offer Funding to Restaurants

Restaurant management platform launches Toast Capital to provide restaurant with flexible funding.
Nov
12

Epson Launches TM-T20III POS Receipt Printer

The TM T-20III is available now from Epson authorized partners.
Nov
12

Parity Technology Solutions Acquires Hotspot International

The acquisition of Hotspot is expected to enhance Parity's product and service line to now include a comprehensive integrated solution for the hospitality industry.
Nov
12

Verdant Makes Deloitte’s 2019 Technology Fast 500 List

Alain Belanger, Verdant CEO, credits demand for Verdant energy-management solutions to increasing energy costs, revised building code mandates and the benefits derived from utility program rebates.
Nov
12

CallJoy’s Virtual Phone Agent Adds More Automation

Business owners can control what the agent’s voice sounds like and exactly what it says to customers when they call.
Nov
11

HRS Uses Augmented AI to Improve Corporate Hotel Rate Projections

Procurement leaders working with HRS can have more accurate insight as they build 2020 lodging budgets, finalize preferred rates, and integrate those rates into search and book channels.
Nov
11

Results Thru Strategy Adds Three Industry Experts

Hospitality consultancy welcomes technology advisor, financial strategist, and marketing professional to the team.
Nov
08

dormakaba's RT Plus BLE-Enabled RFID Lock Upgrade from Magstripe

Ready to convert to RFID? HX attendees can see how dormakaba's RT Plus Lock simplifies transition from magstripe to mobile-enabled RFID.
Nov
08

JRS Amenities Expands to Eliminate Single-Use Plastics by Hotels, Resorts, Cruise Lines

Three years in the making, the expanded MOSAIC collection is designed to boost the hospitality sector's adoption of amenity dispensers and eliminate single-use plastic bottles.
Nov
07

Snag Work Connects Hourly Staff to Open Shifts in Dallas

Snag Work is an on-demand platform which instantly connects employers with workers looking to fill open shifts in retail, restaurants, hospitality, entertainment, and distribution.
Nov
07

HotSchedules, Now Powered by Fourth, Unveils U.S. Brand

Introduction of 2020 product roadmap reinforces the power of its unified technology suite to empower restaurant and hospitality operators.
Nov
06

WatchGuard Brings Secure Wi-Fi to the Outdoors

The WatchGuard AP327X is a new IP67-rated Wi-Fi access point (AP) with four N-Type connectors to support a variety of external antennas.
Nov
06

FreedomPay Talks Findings of Data-Driven Commerce Report for Hospitality

Data indicates that enticing customers to book through a provider’s proprietary channel rather than a third-party, results in savings of up to 20%.
Nov
05

Manthan Software and RichRelevance Announce Strategic Alliance

RichRelevance and Manthan together are expected to deliver an end-to-end Algorithmic Customer Experience marketing solution.
Nov
05

Cybera and Apex Join Forces to Accelerate Time-to-Profit for Restaurants

Combined offering will introduce secure, transformative and customer-facing business solutions at the network and service edge.
Nov
05

Paytronix Order & Delivery Introduces FEEDback(SM) to Help Identify and Retain Unhappy Customers

New feature measures online ordering experiences and alerts store managers so that they can intervene quickly to ensure guests order again
Nov
05

SiteMinder Launches the Hotel App Store

Hotels can now choose how they connect their business systems to applications designed for the guest experience and revenue.
Nov
05

Vernost Launches Hotel Mapping Platform for Travel and Hospitality

Designed to offer integrated, simplified, accelerated, and well researched inventory of hotels, the platform aims to bring a technology empowered transformation in the sector.
Nov
04

Exponential Interactive Launches a New Business Division: VDX.tv

VDX.tv allows brands to amplify their TV messaging to their most relevant consumers via customized video experiences delivered on connected TVs and personal devices.
Nov
04

BentoBox and AudioEye Launch First Digital Accessibility Partnership for Restaurant Websites

Partnership affirms commitment to providing accessible websites for hospitality industry.
Nov
01

WeTravel Launches Credit Card for Travel Companies

Cardholders have real-time access to any funds collected and will not have to pay any service fees.
Nov
01

Rentokil Steritech Connects Devices to Manage Pests

The pest control company launches its Dual Autogate Connect system to allow active monitoring of exterior rodent activity.
Nov
01

Dormakaba Shows Latest Solution Offerings at HX in NYC

dormakaba will demonstrate to HX attendees a full line of access systems from electronic door locks to property entrance door systems and hardware.

October 2019

Oct
31

IDS Upgrades FX1 Hotel Property Management System

FX1 aims to go beyond PMS to deliver a guest-centric all in one mobile-first system for hoteliers of all sizes and complexities to maximize efficiency and elevate service.
Oct
30

RMS Announces New Guest Rewards Module for 2020

This new module enables properties using RMS to create their own bespoke rewards programs and encourage loyalty to their brand by allocating points for guest stays and activities.
Oct
29

Fountain Raises $23M to Transform Gig and Hourly Recruiting

Series B funding will allow Fountain to develop new products for customers and expand into new verticals.
Oct
29

Sabre Announces New GDS Media Solutions for Hoteliers

Sabre Corporation aims to enhance the way hoteliers market to the travel agency community as part of its rollout of Content Services for Lodging.
Oct
29

Quore Introduces CapEx Tool for Hotel Management

The new app helps multi-property owners/operators make better financial decisions through capital request approval flows, long-term tracking capabilities and detailed future forecasting.
Oct
29

HRS Launches Invisible Pay Platform

The integrated platform is expected to increase hotel compliance.
Oct
28

Waitbusters Adds POS Integration for Online Delivery Orders

Buffalo Wing Factory has streamlined operations since using online ordering with POS integration.
Oct
28

iVvy Debuts Latest Advancements, Executive Appointments

The venue management software company is showcasing its latest online, real-time event management tools at WTM and HOSPACE UK.
Oct
28

TraknProtect Launches Staff Safety Alert Legislation, Compliance Educational Series

The hotel technology provider will deliver industry education and informational resources for hoteliers looking to deploy staff safety (panic) button solution.
Oct
25

GAN Expands Partnership with FanDuel Group into Indiana

Sports betting is now legal in the Hoosier state.
Oct
25

Paytronix Expands Order & Delivery Offering with Toast Integration

Integration enables restaurant brands to quickly and effectively meet demand for convenient guest services.
Oct
24

Lavu Partners with Omnivore

Restaurants can take advantage of Omnivore’s third-party solutions.
Oct
23

Amicis Solutions Updates Lifestyle Food & Beverage Solution

Amicis Lifestyle Food & Beverage adds additional functionality to help restaurateurs unify their entire operation.
Oct
23

Forage Helps Drive Dine-In Traffic

Marketplace platform for L.A. restaurants helps to increase dine in traffic, while encouraging the reduction of single-use packaging used in delivery and take-out orders.
Oct
23

Full House Resorts Partners with Wynn Resorts to Allow Online and Mobile Sports Wagering

Partnership allows Wynn to conduct mobile sports wagering throughout Indiana and Colorado.
Oct
23

7shifts and Revel Systems Announce Integration

Integration is designed to simplify labor management and improve restaurant operations.
Oct
23

Applova Launches Self-Ordering Kiosk with KDS for Elo Displays

Applova Kiosk is designed to streamline restaurant operations, integrating directly with KDS, public announcement and POS systems, synchronizing data in real-time as orders occur.
Oct
22

Bidroom Announces Partnerships with 16 Travel and Lifestyle Brands

Hotel booking community is now adding value for frequent travelers seeking transport, retail, and business services across Europe.
Oct
22

Bay State Linen Implements InvoTech Laundry System

InvoTech Systems Inc. announced the recent implementation of its Laundry System at Bay State Linen in Brockton, Massachusetts. InvoTech Systems is a provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for hotels, resorts, casino operators, sports arenas, convention centers and theme parks.
Oct
22

Star Micronics Launches mCP30 POS Printer

The mCP30 is still equipped with a stylish, front-loading design, Print Flat Technology, and a variety of connectivity options, including USB, LAN, and CloudPRNT/WebPRNT.
Oct
17

HotelPlanner to Serve as the Official Hotel Booking Partner for ONE Championship

This partnership allows Asian sports media property to book hotel rooms via HotelPlanner.
Oct
17

Posera Announces Integration with TD Merchant Solutions for Posera's Pay-At-The-Table Solution

Posera's SecureTablePay is available to TD's ISV's and merchants across Canada.
Oct
17

Epson and Noble Partner to Streamline In-Venue Mobile Food Ordering 

Consumers can order and pay for concession items by text, app or though Noble’s website. They can then choose their desired pick up or delivery locations.
Oct
16

Chowbotics Appoints Rick Wilmer as CEO

Food robotics company Chowbotics introduces Rick Wilmer as its new CEO. Following exponential growth in 2019 - doubling its revenue every quarter and establishing the company as the leader in food robotics - Chowbotics is poised to scale its operations even further by bringing in a proven CEO with more than 30 years of experience to the helm. Chowbotics’ founder, Dr. Deepak Sekar, recruited Wilmer to Chowbotics.
Oct
16

Qu Unveils New Enterprise POS Platform

New features include a unified menu system that allows users to holistically manage cross-channel menus through one centralized dashboard.
Oct
15

Kronos' Workforce Dimensions Tops 600 Customers

Kronos Incorporated  announced more than 600 customer have purchased Workforce Dimensions in its first 18 months of availability. It is a cloud-native, mobile-first, artificial intelligence-powered global workforce management solution in the market created to unburden managers and empower employees.
Oct
15

Customization Rules Profit Margins

Novadine says POS + On-Point Customization Solutions = Profit Margin.
Oct
15

Lunch Delivery Service Expands to Phoenix

Workers and companies who sign-up for Peach receive a shortlist of lunch options via SMS text.
Oct
15

Avvio Reveals Insights from AI-Powered Booking Engine for Improving Direct Guest Bookings

Insights based on Allora’s profiling of 56M unique guests and running more than 600K AI-based trials.
Oct
15

Philippe Chow Partners with Postmates

Philippe Chow, the Beijing-inspired New York City restaurant, has partnered with Postmates to deliver its sophisticated menu from its Upper East Side and Meatpacking locations. Philippe Chow has been serving New Yorkers award-winning traditional Beijing cuisine with an elevated twist since its opening in 2004.
Oct
15

Eclipse Hotels Group Guest Satisfaction Scores Rise an Average of 5.3% After Implementing Workforce Communication Tech

Guests are especially impressed by the physical condition (5.9% increase) and cleanliness of rooms (3.8% increase), and with the timeliness in which their requests are being handled (2.2% increase). 
Oct
14

Cisco Completes Acquisition of CloudCherry

CloudCherry is a Customer Experience Management (CEM) company that provides predictive analytics, rich customer journey mapping and sophisticated survey capabilities.
Oct
11

BlueToad Achieves WCAG 2.1 Certification

Company’s Accessible Content Service helps businesses achieve web compliance for making web content accessible to persons with disabilities.
Oct
11

LG Introduces 4K Ultra HD Hotel TVs with NanoCell Display Technology

Televisions deliver impressive picture enhancements, color accuracy and wide viewing angles to LED-backlit LCD TVs.
Oct
11

Advantage Hotels, Inc. Launches VistaRez Independent Collection

Program offers a complete sales & marketing solution with an integrated property management system and reservation system for independent hotels.
Oct
10

Terranea Resort Joins AHLA 5-Star Promise Initiative

Resort installs cutting-edge personal safety devices to further enhance associate safety.
Oct
10

Viewabl Launches ADA-Compliant Website System for Hotels

Less than 1% of hotel websites are ADA compliant due to cost, complexity and misinformation; Viewabl solution enables compliance in two days.
Oct
10

GigNet Partners with World Cinema to Offer In-Room Hotel Entertainment in the Mexican Caribbean

World Cinema enters mexico market with established track record of TV services in more than 4,000 hotels in U.S.
Oct
10

Dunn Hospitality Group Ditches Manual Reporting for Cloud-based Reporting System from M3

Dunn Hospitality uses M3’s Accounting Core for robust accounting and financial analysis for all 35 of its hotels.  
Oct
10

Theatro Enters the Gaming and Hospitality Market with Deployment at the New Coyote Valley Casino

Theatro’s intelligent voice assistant elevates the guest experience and drives team engagement at the new Coyote Valley Casino.
Oct
10

HTNG Releases an Updated GDPR for Hospitality White Paper

New whitepaper is more comprehensive, builds upon its previous output.
Oct
10

Cloud-Based Platform Gathers BOH Data

SousZen Manages the commercial food preparation process from inventory to cooked meal.
Oct
10

Sun Holdings to Open 98 McAlister’s Deli Locations

It is one of the largest deals in the deli's history.
Oct
10

OTA Insight Launches New Capability to Uncover Hotel Pricing Strategies Behind Holiday Packages

Ahead of the holiday season, new module sheds vital light on pricing strategies of hotels’ packaged business.
Oct
09

Criton Launches Its Second Generation Mobile App for Hotels

Criton 2.0 lets hotels offer their guests the choice of a fully digital guest journey.
Oct
09

Sabre Hospitality Solutions' Technology to Power Space Hotels

Sabre to support Space Hotels' growth by increasing online bookings.
Oct
09

Best Western Airport Hotel in Philippines Upgrades Audio System

Best Western Metro Clark in Angeles City required an integrated solution with excellent sound quality, balanced coverage and easy control features for its meeting and event spaces.
Oct
09

Louis T Collection Debuts Revenue & Reputation Management Solution for Independent Hotels

RevPlus makes it easier for boutique and independent hotels to price rooms, check inventory, and manage their reputation.
Oct
09

FireKeepers Casino Hotel Includes INTELITY Platform as Part of Multi-Million Dollar Expansion

Guests will use a branded mobile app for mobile check-in, mobile key, requesting amenities, booking reservations, viewing current promotions, and communication with staff.
Oct
08

Supreme Golf Invests in foreUP Golf POS Software

Solution includes POS, restaurant and revenue management, marketing tools and more.
Oct
08

ProfitSword Appoints New Chief Operating Officer and Director of Technology

Increasing demand for the company's BI and data management solutions led it to appoint John Crutchfield as COO and Sean Hoggard as Director of Technology.
Oct
08

Koomi POS Adds Direct Integration with Uber Eats

QSRs using the cloud-based POS do not need to manually reenter online Uber Eats orders.
Oct
08

Zaplox Signs Agreement With The Woodlands Resort & Conference Center in Texas

Hotel guests to benefit from mobile guest journey with mobile check-in/mobile keys and access to concierge services directly from their phone with the option of using a kiosk-based self-service solution.
Oct
08

TransAct Partners With Acres 4.0

CyberMax System will bring real-time data collection capabilities to casinos, elevating benefits of TransAct’s tool.
Oct
08

Revolution's New Connect Product Inserts Delivery Marketplace Orders Into POS

Revolution’s Connect offers bi-directional order submission and menu-sync with third party delivery service providers.
Oct
08

Advantage Hotels Partners with VenueLytics to Provide Reputation Management and Guest Experience Solutions

Vista and Select Inn guests will receive personalized welcome messages, surveys, and access to an automated 24/7 digital concierge via a ChatBot.
Oct
08

AHLA: Members Participating in Deploying Staff Safety Devices Increases 230% in One Year

Fifty-six hotel companies are now participating in AHLA's 5-Star Promise, up from 17 in September 2018.
Oct
08

Brightloom Announces New Executive Hires

Ben Straley, formerly of Amazon, will join as President and Chief Product Officer while Brian Zimmer, formerly of The Climate Corp., will join as Chief Technology Officer.
Oct
04

Remington Hotels Selects IDeaS to Enhance Revenue Optimization, Clarity and Control

From Napa to Key West, IDeaS unites Remington's revenue management operations across its independent luxury hotels and resorts.
Oct
04

NCR Aloha Adds All-in-One Subscription Solution

NCR Aloha Essentials’ core subscription includes mobile POS, payments, mobile alerts, advanced reporting, and centralized site management – plus hardware and support services.
Oct
04

Converge Technology Solutions Acquires Datatrend Technologies

Charlie Cox, CEO of Datatrend, will continue to lead the business alongside the existing Datatrend management team.
Oct
04

'Cash-Back' Restaurant Loyalty Program Launches

Rakuten Ready and Rewards Network team up to offer members 5% cash back from 10,000+ restaurants.
Oct
03

Black Bear Diner Hires Steve Sparks as Chief Financial Officer

Industry veteran will lead financial operations and play an active role in driving the family dining concept's growth strategy.
Oct
03

Speedline Adds Online Ordering App

SpeedDine App pulls all pricing and tax information from the point of sale terminal in the store, so it’s always accurate.
Oct
03

Paytronix Rolls Out Platform Upgrades

More than 100 restaurant and retail brands provide feedback and product direction at at annual user group meeting.
Oct
03

MAD Greens and Snappy Salads Merge

MAD Greens and Snappy Salads will continue to operate under their respective brand names.
Oct
02

Juice It Up! Hires Natalie Eaglin as Director of Marketing

Eaglin was with California Pizza Kitchen for more than seven years where she most recently served as the Director of Marketing and Beverage.
Oct
02

iVvy Releases Meeting Space Booking Tool

Self-serve capabilities allows planners to better manage their events with no RFPs, phone calls or emails necessary.
Oct
02

Lightricks Releases BoostApps Suite to Empower Small Businesses to Achieve Superior Results from Social Media Marketing

Lightricks survey finds 72 percent of solopreneurs and SMBs don't feel their current online marketing strategy is effective, expands with three apps to specifically serve small businesses and brands.
Oct
02

TouchBistro Launches Integrated Reservation and Guest Management Platform

TouchBistro’s acquisition of Bookenda, Reso and the assets of YP Dine delivers customer insights for full-service restaurants.
Oct
02

Maestro PMS Implements Real-Time Two-Way Interface with IDeaS G3 RMS

Interface has helped hotels, such as 1886 Crescent Hotel & Spa, see a marked increase in revenue.
Oct
02

Olo to Enable Food Ordering from Google

Integration allows restaurant brands to access direct traffic from Google Maps, Assistant and Search.
Oct
01

Hotelbeds Doubles High-Value Non-Domestic Bookings for North American Hoteliers

Non-domestic, and in particular long-haul, bookings typically pay more, cancel less, book further in advance, stay for longer, return more often, and spend more in destination.
Oct
01

WatchGuard’s Releases DNSWatchGO

The cloud-based service detects and blocks phishing attacks, command and control callbacks and data exfiltration attempts, especially for remote workers.
Oct
01

CoStar Group to Acquire Hotel Benchmarking & Analytics Company STR

STR aggregates data from over 65,000 hotels worldwide, representing nearly nine million guest rooms in more than 180 countries.
Oct
01

Pantai Inn Adopts Latest Advances in Content Casting, Voice Control and Wi-Fi Functionality

California beachfront property caters to guest demands for online content streaming, voice-activated amenity control and seamless internet connectivity.
Oct
01

Epson Receipt Printers Integrate with ZIVELO Kiosks

Joint solution aims to create a more efficient transaction.
Oct
01

HotSchedules, Fourth Announce Post-Merger Executive Leadership Team

Combined enterprise will have a mix of leaders from both companies.

September 2019

Sep
30

Revention Releases Restaurant Tablet POS Software

Revention Tablet POS is designed to operate both online and offline to improve employee productivity, improve efficiencies and enhance the customer experience.
Sep
30

Orion Labs, Inc. Announces Web-Based Push-to-Talk Dispatch Console for Mobile Workforce

Designed for dynamic operating environments, cloud-enabled dispatch console enables feature-rich team communication, real-time location tracking and message record/playback.
Sep
30

Medallia Acquires Multi-Channel Mobile Messaging and Customer Engagement Technology Zingle

The combination of Medallia and Zingle enables real-time feedback and real-time action to transform customer experiences.
Sep
30

Church's Invests in Digital

Sarah Minton has joined Church’s marketing leadership team as the Senior Director of Media and an agency has been named as its digital innovation partner.
Sep
27

UniFocus Introduces New Employee Performance Module to Empower Management Teams

Module allows operators to track the output of staff members daily and to coach employees on their performance.
Sep
27

Maui Wowi Celebrates National Coffee Day With a 50% Off on Online Orders

The Sept .29 promo is being used to drive awareness of its Hawaiian roasts & online ordering.
Sep
27

Connecticut Resort Live-Streams Waterfront Views to Help Sway Potential Guest Bookings

Gig-speed internet access allows Water's Edge Resort & Spa to install a 4K live-streaming camera and showcase its spectacular water views.
Sep
26

WatchGuard’s Q2 Internet Security Report Finds Malware Hiding on Popular Content Delivery Networks

At 64%, report reveals a dramatic year-over-year increase in overall malware volume.
Sep
26

Ordermark Integrates Say2eat to Offer Social Media Ordering

Restaurants can now accept mobile delivery orders via Facebook Messenger, iMessage, and Instagram.
Sep
26

Boutique Hotel Differentiates Itself in the Market by Offering Travelers a Personalized Experience Without Unwanted Staff Interaction

Locale Grand Cayman voice-enables every guestroom with Volara-powered Alexa solution.
Sep
26

Groupon Partners with DerbySoft to Expand Its Hotel Booking Platform

Agreement enables Groupon to work with more hotels and grows the ability across its platform to instantly access room availability, view nightly rates and directly book reservations.
Sep
26

Outback Steakhouse Launches DoorDash Delivery

For the past two years, Bloomin’ Brands has been developing its own in-house delivery platform, rolling out delivery service to company-owned Outback and Carrabba’s locations.
Sep
26

Scottsdale Plaza Resort Implements Cloud-Based Accounting

Aptech's PVNG accounting system gave the resort the ability to create custom reports that help its managers, executive team make better decisions.
Sep
26

Stratix Launches SmartMobile Services for Apple Offering for Enterprise Customers

Stratix Mobile Managed Services leverages the power of Apple devices across the enterprise.
Sep
26

Holiday Inn Krakow City Centre Enhances Functionality, Personalization of In-Room TV Solution

Solution allows the hotel to interact with guests by providing property information, directions, purchase opportunities and gives guests the power of a smart TV without the hotel needing to invest in new televisions.
Sep
26

IHG Partners with OTA Insight to Implement Its Rate Parity Solution

IHG joins other high profile hotel groups as a client of OTA Insight, such as Radisson Hotel Group, Wyndham Hotels and Resorts, Best Western Hotels and Resorts.
Sep
25

Luxury Cayman Villas Adds Technology to Standardize Workflow, Create Seamless Communication

With most guests arriving on property for very special celebrations, it was vital for the Luxury Cayman Villas to have effective communication among staff and with guests to enhance the guest experience.
Sep
25

Watermark Baton Rouge Hotel Enhances Property Security with VingCard Essence Door Locks

Historic luxury property selects the Essence locking system to blend advanced security and encryption technology with sophisticated décor.
Sep
25

Report: Typical Website Is Comprised of 70% Third-Party Code Making Hotels & Others Vulnerable to Attack

Even security professionals are unaware of how much third-party code their company websites are running.
Sep
24

JA Lake View Hotel Dubai Voice-Enables Every Guestroom with Volara-Powered Alexa Solution

Guests of JA Lake View Hotel Dubai can receive personalized service and adjust the comforts of their guestroom by speaking simple commands.   
Sep
24

Bobbin’ Cork Increases Sales with Hotspot Delivery Feature

Guest can have their meals at a beach, dock, park or other outdoor location.
Sep
24

TrustYou Caters to Chinese Travelers by Offering WeChat Channel in its Direct Messaging Solution

Hoteliers can leverage this multi-channel solution – the most popular communication app in China – to enhance communication with guests.
Sep
24

Nor1 Joins HEDNA and Its Connectivity Workgroup

Workgroup to focus on shaping the future of hotel attribute-based pricing.
Sep
24

App that Pairs Restaurants with Skilled Workers On Demand Expands to DC Market

Pared matches restaurants with hospitality professionals, helps restaurants solve chronic staffing issues by providing them with skilled workers on demand.
Sep
24

Adjara Group Selects Cendyn to Power CRM Across Its Hotels

Adjara Group said it signed a deal with Cendyn to power CRM across all its hotels located in Georgia. A Georgian company in hospitality, lifestyle development and agropreneurship, Adjara Group has gained recognition for trend-setting establishments and entrepreneurial projects through developing and managing lifestyle brands.<br />
Sep
23

Kokua Hospitality, Filament Hospitality Join Forces to Launch Sightline Hospitality

Third-Party Hotel Management Company will bring together people, places, and possibilities to redefine hotel management.
Sep
23

HRS Acquires conichi to Enhance Corporate Hotel Payment Solutions

HRS will continue to use the conichi technology for the automation of check-in/out processes and it will also become an integral part of a new payment division at HRS.
Sep
23

HotelREZ Adds Staycity Aparthotels Paris Marne-la-Vallee

The aparthotel property offers studio and one-bedroom apartments as well as four- and five-bedroom villas.
Sep
23

Telkonet Announces Partnership with TraknProtect

Partnership reflects Telkonet's growing presence in the eco IoT hospitality space.
Sep
20

How to Launch a Delivery-Only Restaurant Course Launches

Online course features resources and knowledge to open a delivery only restaurant in around 60 days.
Sep
20

Radisson Blu Bremen Opts for Knowcross to Achieve Enhanced Service Optimization  

Knowcross will automate its daily back-of-house operations, improve staff productivity and reduce the hotel's carbon footprint.
Sep
20

Posera Integrates POS with Cellar Management Tech

Restaurants with extensive wine collections can now to easily manage their inventory with the Alfred Pro software integration with Maitre'D POS.
Sep
20

The Castle Group, Inc. Rebrands as Castle Hospitality Group

New brand highlights cutting-edge technology and innovative approach to hospitality.
Sep
20

Kitchen United's $40M Infusion

Money will be used to bankroll NYC expansion,
Sep
19

FoodTec Solutions Adds Scoreboard

This KDS for pizza restaurants motivates staff and drives production performance.
Sep
19

Deputy Integrates with Revel Systems

Duo team up to deliver comprehensive POS and workforce management solution.
Sep
19

NEHÔ Group Adopts SiteMinder Tech to Deliver More Guests to Its Properties in France, Belgium

As tourism grows in Europe, NEHÔ Group looks to expand its hotel portfolio beyond the 17 properties and 1,800 rooms it currently has.
Sep
19

RaGaPa, NETGEAR Partner to Provide Integrated Wi-Fi Monetization and Engagement Features in NETGEAR Insight

Hotels will be able to use Guest Wi-Fi to execute innovative customer engagement and marketing campaigns.
Sep
19

Study Finds that AI-Augmented Customer Marketing Helped Hospitality Group Generate 632% ROI

Hospitality group recouped their investment in AI solution in less than six months.
Sep
18

TouchBistro Raises $120 Million

Money will be used for acquisitions, global expansion, and to increase headcount.
Sep
18

In Effort to Be Transparent, TripAdvisor Releases Its First Report Detailing Fake Review Volumes

In 2018, 66M reviews were submitted and TripAdvisor stopped 1M fake reviews from reaching its website.
Sep
18

SilverStar Mountain Resort Trusts Maestro PMS for Guest-Focused Multi-Property Resort and Owner Operations

From managing lodging to restaurants to retail and grocery stores to ski shops to residential ownership units, SilverStar Mountain Resort's entire operation is supported by Maestro PMS.
Sep
18

FIVE Jumeriah Village Dubai Adds Rainmaker's revintel to Its Hotel Tech Stack

The business intelligence tool provides properties, hotel management groups, owners and asset managers with detailed visibility into leading and lagging revenue-oriented data across their entire profile.
Sep
18

Compeat Partners with Harri to Expand Workforce Management Tools for Hospitality Brands

This partnership will enable operators to manage the end-to-end aspects of hiring, onboarding, inventory, business intelligence, accounting, and other mission critical areas of the business. 
Sep
18

​​​​​​​TravelClick Expands GDS Advertising Capabilities with Exclusive, On-Demand Reporting Platform Across all Global Distribution Systems

New research study shows a steady rise of travel advisors booking hotel reservations via global distribution systems.
Sep
18

Cedar House Sport Hotel Implements Convenient and Secure Content Casting Abilities

Californian property caters to guest expectations for access to streaming services on guestroom televisions while protecting sensitive information.
Sep
18

Tripleseat Integrates with JANUS Displays

Integration will offer customers with the ability to access information easily and efficiently.
Sep
17

International Hotels Follow the Lead of the U.S.A. by Implementing Employee Safety Devices

Increasing demand from Canada, Europe and the Middle East leads to React Mobile's global expansion.
Sep
17

Del Taco Promotes Chad Gretzema to Chief Operating Officer

Gretzema has been with Del Taco since 2012 and was most recently Senior Vice President, Strategic Planning & Innovation.
Sep
17

Oracle Unveils AI-Voice for the Enterprise

Oracle introduces natural voice conversations to Digital Assistant and enhances deep learning semantic parser.
Sep
17

TrustYou’s New Response Features Allow Users to Directly Reply to 78% of All Guest Reviews

Saves hotels valuable time and improves operations by allowing staff to reply to most reviews without leaving the TrustYou platform.
Sep
17

SkyTouch and AavGo Integrate to Improve Operational Efficiency and Cost Reduction for Hotels

Partnership will empower hotels to digitize housekeeping assignments, maintenance service requests, preventive maintenance inspections, housekeeping supply orders, lost and found, task management, internal staff communication and much more.
Sep
17

Sandman Hotel Group Partners with Duetto for Data-Driven Revenue Decisions

Canadian privately owned hospitality company looks to implement a more modern tech stack that will enable the hotel group to deploy more innovative strategies.
Sep
17

Susan Taylor to Lead Operations at Juice It Up!

Taylor has served in various leadership roles for national franchise chains including 14 years at Jamba,
Sep
17

Angie Hospitality Equips Hotels with Advanced IP-PBX Telephony Compatibility to Streamline Guest Communications and Efficiency

Guest room assistant offers seamless integration with hotel IP-PBX systems to replace outdated guest room phones.
Sep
16

Robots Deliver Food to Purdue Students

Starship Technologies has launched 30+ food delivery robots that work in conjunction with student meal plans, costing $1.99 per delivery.
Sep
16

Glympse Launches Curbside and In-Store Pickup Solution

Services will help facilitate the speed and convenience of picking up online orders.
Sep
16

Revel’s Concierge Services Help Restaurants Manage Technology

The services are structured to help businesses strategically manage their growth, and in some cases, include POS administration.
Sep
13

Kalahari Resorts and Conventions Partners with IDeaS

Kalahari chose IDeaS to evolve its revenue strategy and optimize profitability.
Sep
13

AT&T Debuts IoT Panic Button for Hotel Industry

Wearable device uses a combination of Bluetooth, ultrasound and 4G LTE connectivity to provide an employee's micro-location data.
Sep
13

Cvent Obtains CSA STAR Certification

Certification is Cvent's second security compliance achievement in 2019 after receiving its ISO 27001 Certification in April.
Sep
13

Kairos Launches Camera Featuring Facial Recognition and Emotion Detection

Plug-n-Play camera offers real time data and insights to improve efficiency, increase revenues and enhance security for hospitality.
Sep
13

HotelREZ Named Preferred Distribution Partner of Roomzzz

Roomzzz is a group of aparthotels situated in key city centers across the UK.
Sep
13

Postmates Signs on Adyen as an Additional Payments Processing Partner

Adyen provides support for select Postmates payments across the U.S.
Sep
12

RoomKeyPMS Launches Simplified Payment Processing Solution Engineered for Hotels

RoomKeyPMS Payments helps speed up reconciliations and increase payment security and compliance.
Sep
12

Hapi Partners with HotelIQ to Provide Hoteliers with BI and Analytics

Partnership will allow hotels to flow siloed data in operational systems into HotelIQ's analytics platform, eliminating the need for static manual reports.
Sep
12

Gyroville Selects Brink POS Software

The previous POS struggled to support the make-to-order concept and frequently crashed.
Sep
12

Cherry Hearn Joins Which Wich as President

Hearn is a former franchisee and general counsel for the sandwich brand.
Sep
12

Nuvola, React Mobile Equip Hotel Staff With Integrated Safety Solution

Device transmits an alert across Nuvola's Housekeeping Productivity platform, instantly notifying security staff of a problem with exact location details using multiple built-in GPS tracking options.
Sep
12

Tulalip Resort Casino Launches Mobile App

Users of the One Club Go app can play online kiosk games, check their loyalty club point balance and more.
Sep
12

Web App RoomOrders Now Available to U.S. Hotels

RoomOrders defends against online food ordering and delivery platforms from taking market share from hotel restaurants.
Sep
12

Yelp Adds Waitlist Feature

Diners can receive updates directly from their favorite local restaurants with Yelp Connect.
Sep
11

Buffalo Lodging Associates Adopts ProfitSword Data Management Suite

Hotel management company needed a solution that could offer instant, real-time access to data, integrate and retrieve data from disparate hotel systems, and export data to the company's accounting platform.
Sep
11

Short-Term Property Management Platform Guesty Partners with LugLess to Make Traveling Baggage-free the New Standard

The luggage shipping service is the latest addition to Guesty’s Marketplace.
Sep
11

Townhouse Hotel Miami Beach Moves Back Office to the Cloud for Multi-Property Accounting

Cloud computing allows hotel to toggle between its two properties, instantly upload separate general ledger entries, and creates ownership reports directly in Excel.
Sep
11

FoodBAM Buys Orderly

Company to offer data-driven solution that automatically tracks restaurants' food spend and cost of goods sold.
Sep
11

Sofitel Saigon Plaza Improves Guest Internet Experience to Support 1k Simultaneous Devices

Luxurious Vietnamese hotel deploys Nomadix solution to increase bandwidth, streamline management and control, and improve the overall user experience.
Sep
11

Pactum Launches Artificial Intelligence Tool for Commercial Negotiations

Pactum's AI system will help global booking sites make sure contracts with partner vendors are up to date and the best deal for the money.
Sep
11

Crave Interactive Launches AppLess Mobile for Hotel Guests

Solution enables guests to access digital guest services without needing to download a mobile app.
Sep
11

RMS Introduces New Property Management Solution: RMS Prime

RMS Prime to shorten the initial onboarding process for single properties, simplify daily operations.
Sep
11

Del Taco Partners with Postmates for Delivery

Postmates has strong representation in Southern California and Del Taco's other key markets.
Sep
10

Ordermark Partners with Kiwi Campus to Connect Restaurant Delivery to Campus Robots

Agreement provides Kiwi Campus’ autonomous robot delivery solution with Ordermark’s restaurant customer base.
Sep
10

SiteMinder Partners with HotelSwaps

Partnership enables boutique and luxury hotels to trade unsold inventory.
Sep
10

Sensory Unveils Custom Voice Assistant Platform

Sensory's AI suite has been customized to serve the fast-casual, quick service restaurant industry and is capable of processing voice orders in mobile apps, kiosks and drive-thrus. 
Sep
10

KSL Resorts Selects UniFocus as Labor Management, Time and Attendance Partner for Camelback Resort

UniFocus' T&A system provides Camelback with cloud-based, real-time punch reporting, a communications portal, and enables employees to view schedules or make requests via smartphones/tablets.
Sep
10

Beverly Hills Boutique Hotel to Install Plum's Wine-on-Demand Tech

Guests in each of the hotel's 226 suites have access to Plum's in-room wine-by-the-glass technology.
Sep
10

Meetingmax, Aventri Integrate Platforms

Integration helps event planners save time, increase revenue and improve the attendee experience.
Sep
10

Qu Launches Enterprise POS Platform

New POS is designed to solve the fragmented ordering, production, and brand management experienced by restaurateurs.
Sep
10

Bojangles’ Names Jose R. Costa New Chief Development Officer

He previously worked as vice president of marketing, R&D and supply chain at Burger King Latin America and Caribbean Region.
Sep
10

Revel Systems Launches Initiative to Bolster Third-Party Partner Onboarding

Revel Integrated underscores Revel’s commitment to help third-party solution partners easily integrate with its POS.
Sep
09

Chowly Partners with DoorDash to Power Delivery as a Service for Restaurants

The partnership, which will enable restaurants to harness the benefits of online delivery via DoorDash Drive, adds to Chowly’s POS integration offerings.
Sep
09

Panasonic Introduces Kiosk Solution to Help Restaurants Improve CX

ClearConnect's integrated ecosystem features kiosk solutions that create operational efficiencies and put the consumer in control.
Sep
09

Fuel Mobile App Expands Mobile Access Options Through Integration with Onity DirectKey System

Feature-rich mobile application for independent properties adds cost-effective digital key capabilities for hotels with Onity locking systems.
Sep
09

DT Research Adds 3 POS Rugged Tablets

Three POS tablet sizes are available: 6-, 8- and 10-inch.
Sep
09

SessionM and Olo Streamline Delivery of Offers from Restaurants

Partnership powers personalized and real-time offer wallets for customers use digital ordering.
Sep
06

Fuzzy’s Taco Shop Names Jessica Wescott CFO

She was promoted from Executive Vice President of Finance.
Sep
06

MOD Pizza Signs on with Group Raise Fundraising Platform

Through GroupRaise, MOD Pizza locations list the dates they are available to host fundraisers.
Sep
05

Nonius Certifies Interface on New TOTVS PMS

Nonius products are certified and ready for all hotels migrating to the new TOTVS PMS version.
Sep
05

Groupe.io Launches Suite of Features that Leverage Automation to Help Optimize Deskless Workforce Operations

Task manager, data checklist and biometric authentication features to streamline operational management in retail, hospitality and aviation.
Sep
05

Chipotle Kicks Off Back To School With Free Delivery Sundays

Chipotle offers free delivery every Sunday for the rest of September and a complete kit of Chipotle's extras.
Sep
05

eRevMax Partners with Greek Booking Engine BookOnlineNow

BookOnlineNow connects with more than 2500+ hotels, resorts, villas and apartments worldwide.
Sep
05

Appetize Quick Service Platform Adds Olo, Punchh and SynergySuite Integrations

Partnerships augment third-party delivery, loyalty and back of house functionality through Appetize's API engine.
Sep
05

Hotel Commonwealth Hits a Home Run with ALICE

Prior to implementing ALICE, the hotel relied heavily on radios, had language communication problems among staff members, and relied on pen and paper to keep track of guest requests.
Sep
04

BookingPal Named Exclusive Technology Provider for Homes & Villas by Marriott International

Homes & Villas will leverage the connectivity platform, inventory management portal, reservation and payment engine, central reservation system, and customer service portal.
Sep
04

One Group Hospitality Signs Deal for Kona Grill

Parent company of STK agrees to acquire 24 locations in Kona Grill’s Chapter 11 Bankruptcy for $25 million.
Sep
04

Givex Deploys POS for Titanium Security Arena Stadium to Improve Service Speed and Fan Experience

Partnership includes POS, loaded tickets and loyalty technologies for an 8,000-seat arena.
Sep
04

Pegasus & Travel Tripper Expand Reach and Capabilities of Analytics Platform for Hoteliers

All customers using RezTrip CRS and booking engine will have access to its proprietary distribution analytics platform.
Sep
04

Olde Mill Inn Keeps 1200 Annual Corporate and Social Events on Track with PMS' Help

From check-ins to post-event analytics, Maestro PMS helps Olde Mill provide a high-touch experience for all of its guests.
Sep
04

Hotel Whitcomb Overcomes Concrete, Steel Building Infrastructure to Provide Guests with Fast, Reliable Wi-Fi

In addition to fast internet, the hotel can create dedicated and private networks for guest groups and can use a dashboard to monitor and control the network's health.
Sep
03

FreedomPay Partners with Cornell Center for Hospitality Research

FreedomPay executives will get to participate in speaking opportunities and the co-production of thought leadership research.
Sep
03

Marriott International Selects TravelClick for Business Intelligence and Travel Agent GDS Advertising

Marriott International signs new global agreement for TravelClick's Agency360, Travel Agent GDS Advertising Solutions and Rate360 to help hotels drive additional revenue and improve performance.
Sep
03

Accenture Named Premier Innovation Partner for Carnival Corporation’s Global Experience and Innovation Team

Accenture plays key role in delivering the OceanMedallion wearable device that provides enhanced passenger experiences and crew interactions.
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