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Latest Bulletins

June 2019

Jun
20

HITEC 2019 NEWS: CallTek Introduces Call Center Platform

Odyssey Cx platform records every incoming call from the moment it is answered by an agent.
Jun
20

BRP Cloud Introduces Full Service Cloud Software Implementation, Support

BRP's services include interfacing with digital signage.
Jun
20

HITEC 2019 News: InnSpire Forms Strategic Partnership with Quadriga Worldwide

Provider of guest engagement and entertainment solutions tapped to jointly strengthen stability, reliability and innovation for the hospitality industry.
Jun
20

Givex Acquires Giftcertificates.ca from Moneris

Gift card processor to integrate with online distributor of gift cards from prominent Canadian brands.
Jun
19

HITEC 2019 News: DISH Launches Netflix on EVOLVE platform

Major pay-TV provider to integrate Netflix into hotel TVs.
Jun
19

HITEC 2019 NEWS: Zaplox to Present Self-Service Solution and Mobile Guest Journey at HITEC

Zaplox to demonstrate self-service kiosk, complementing mobile key offering with an impact on guest satisfaction and operational efficiency.
Jun
19

Plaza Hotel & Casino in Las Vegas Upgrades Magstripe Door Locks to dormakaba RFID

Hotel replaces locks in all 1,000 guest rooms and in all meeting rooms for its 30,000 square-feet of event space.
Jun
19

HITEC 2019 News: Nuvola Launches Facial Recognition

Hospitality software developer collaborates with AI company to elevate the guest journey.
Jun
19

Percipia Collaborates with Lenovo to Debut Lenovo Smart Tab for Hospitality

In room tablet will offer guests both touchscreen and AI voice interaction capabilities and will allow guests to interact with all of the hotel's internal systems: PMS, concierge, in-room controls, valet, etc.
Jun
19

HITEC 2019 NEWS: INTELITY to Introduce the Newest Addition to Its In-Room Tablet Offerings at HITEC Minneapolis

New tablet developed to deliver on hotelier’s continued demand for more capability.
Jun
19

Beach Retreat & Lodge at Tahoe Installs STS Cloud to Manage Groups and Events

STS Cloud helps lodge manage hotel sales and catering event orders, billing, and group pick-up for weddings, health retreats and corporate groups.
Jun
19

HITEC 2019 News: CMIT Solutions Releases Service Platform Specifically for Hotels

CMIT Solutions of Central Rhode Island, a provider of technology solutions and managed services to the hospitality industry, announced a unique service platform developed exclusively for hotel ownership groups and management companies; Hospitality FLEX.
Jun
19

HITEC 2019 NEWS: Nomadix Integrates Global Reach's Passpoint Hotspot 2.0 Technology

New enhancement provides instant authentication of Wi-Fi-enabled devices and seamless, secure online experience for guests.
Jun
19

DiscoverLink Launches Mobile App

Offers hotels and restaurant team members instant access to messages, training courses, how-to videos, recipes and more.
Jun
19

Dishcraft Introduces Automated Dishroom for Commercial Kitchens

Solution brings robotics, process innovation, and machine learning to improve dish washing.
Jun
18

CuisinArt Golf Resort & Spa Offers Unique, Intelligent Guest Room Experiences with Avaya, Percipia

New guest experience combines all-glass, touch-screen Avaya Vantage desktop smartphone with the customized Percipia Latitude hospitality mobile application.
Jun
18

HITEC 2019 News: Infor Introduces New Solution for Hoteliers to Simplify Pricing

Infor Hospitality Price Optimizer to help increase profits for individual hotels and chains of any size.
Jun
18

JotForm Debuts JotForm Mobile Forms

Hospitality businesses can collect data without needing an internet connection; perfect for inspection forms, incident reports, registration forms, work order requests, feedback forms and more.
Jun
18

Michael Dominguez to Take the Helm of Associated Luxury Hotels International 

Industry veteran Michael Dominguez to serve as ALHI President and CEO effective July 8, overseeing the independent global sales organization. 
Jun
18

HITEC 2019 NEWS: PLI Introduces NXP MIFARE Hospitality Key Cards at HITEC

NXP’s MIFARE Hospitality RFID solution was developed specifically to address the need for improved guest safety through 3DES security.
Jun
18

HITEC 2019 NEWS: Martello Partners with GuestTek to Power Internet for Hotel Guests

Martello’s SD-WAN and link balancing helps GuestTek deliver reliable high speed internet connectivity for hotel guests.
Jun
18

Yapta Launches Touchless Hotel Rebooking Technology

Fully automated rebooking capability delivers additional savings at lower cost for Yapta customers.
Jun
18

HITEC 2019 NEWS: Samsung Introduces New QLED and UHD Hospitality Television Series

Samsung's new displays are optimized for the hospitality industry.
Jun
18

MobieTrain, Partners with Speakap to Provide Workplace Engagement Solution

By integrating with Speakap, MobieTrain is able to provide hospitality companies with a full suite of learning tools to help drive real business change. 
Jun
18

DiscoverLink Delivers Instant-access Training with Launch of Mobile App

DiscoverLink Inc., a provider in e-learning solutions for the hospitality industry, launched the DiscoverLink Talent Mobile App. The new extension to DiscoverLink Talent, a learning management system (LMS), provides instant access to messages, training courses, how-to videos, recipes and more.
Jun
18

BluIP Announces RLH Corp. Is First to Use Artificial Intelligence Virtual Agent

Undetectable artificial intelligence has customers having real conversations with virtual agents.
Jun
18

HITEC 2019 NEWS: Knowcross Launches New App

Knowscross reveals an app that caters to Commercial Office Complex/Vacation Rental/Timeshare market.
Jun
18

Hotel Zetta Features Volara-Powered Alexa Technology in Every Guest Room

This installation expands Volara’s corporate relationship with Viceroy Hotels & Resorts.
Jun
18

MobieTrain, Partners with Speakap to Provide Workplace Engagement Solution

By integrating with Speakap, MobieTrain is able to provide hospitality companies with a full suite of learning tools to help drive real business change. 
Jun
17

HITEC 2019 NEWS: Jonas Club Integrates with Shift4’s SkyTab Solution

2,000+ golf and athletic clubs will be able to incorporate SkyTab’s mobile payments.
Jun
17

Red Roof Selects iVvy Venue Management Software to Automate Group Block Booking and Optimize Sales

iVvy to automate the group block booking process for planners and increase efficiencies for Red Roof.
Jun
17

SIXTY Hotels Sees Success with New Mobile Shift Schedules from Beekeeper

Associates can check their schedules on the go, receive notifications when new shifts are added, see how long they are working, and more.
Jun
17

HITEC 2019 NEWS: Avaya's Digital Concierge Lets Guests Control In-Room Experience

This digital concierge uses both touchscreen and voice commands to provide guests with information on promos, a city guide, in-room dining, housekeeping, spa reservations, thermostat control, door lock, door camera, and more.
Jun
17

D.C. Hilton Uses RFID Technology to Manage Linen Inventory

Hilton Washington DC National Mall uses InvoTech RFID Linen System.
Jun
17

HITEC 2019 NEWS: Crave Interactive Empowers Hoteliers and Guests with New 24/7 Video Service Platform

Crave Video Service Platform set to revolutionize the hotel guest experience and hotel operations with multi-lingual service around the clock.
Jun
17

HITEC 2019 NEWS: SONIFI Offers Live Demos of New In-Room Platform as well as Marriott's Guest Room Entertainment Platform

Booth visitors will learn more about available voice assistant, energy management, and safety tech solutions from SONIFI.
Jun
17

The Westin Buffalo Gives Guests Access to Personal Playlists from Their Hotel Rooms

Volara-powered devices allow guests to listen to their favorite playlists from Pandora, Spotify and Amazon Prime via in-room Amazon Echo devices.
Jun
17

HITEC 2019 NEWS: NYTEC Launches Connected X.0

Next-generation IoT/IIoT platform spans industry applications.
Jun
17

HITEC 2019 NEWS: Volara Teams with CIRQ+ to Power its New, Multimodal, Voice-Based Guestroom Device

Hotel guests can control room temperature, lights, and TV by speaking commands to any voice assistant selected by the hotel.
Jun
17

TouchBistro, EVO Payments México Partnership Creates a Fully Integrated POS & Payments Solution

Restaurants in Mexico can increase efficiency, provide a better customer experience and drive greater profitability with the integrated solution.
Jun
17

HITEC 2019 NEWS: Avaya Introduces Intelligent Hotel Room Experience Package

Solution puts guests in complete control with customizable digital concierge, increases customer loyalty and drives additional hotel revenue.
Jun
17

HITEC 2019 NEWS: TraknProtect and SONIFI Partner to Deliver Location Tracking Technology for Hotels

TraknProtect will leverage SONIFI’s nationwide service platform to deploy its technology solution.
Jun
17

HITEC 2019 NEWS: MCOMS Teams with Volara to Offer Revolutionary Voice Control of Guestroom TVs

Guests can make voice requests to turn on and off the TV, open the TV guide, or turn the volume up or down.
Jun
14

SevenRooms Integrates with Star Micronics

Paired with SevenRooms’ guest engagement tools, Star’s TSP143III with PromoPRNT can offer customers a coupons.
Jun
14

GCH Hotel Group Rolls Out apaleo PMS in Less than 24 Hours

Staff members were successfully trained in using the system in a matter of hours – no consultants, no long on-site trainings required.
Jun
14

HITEC 2019 NEWS: SONIFI Debuts Interactive Guest Interaction Platform for Hospitality 

SORA operates on and supports multiple in-room hardware options such as Google Chromecast, set-top-boxes and smart TVs.
Jun
14

HITEC 2019 NEWS: OTA Insight to Release New End-to-End Parity Solution at HITEC Minneapolis

Parity Insight sets the stage for a new way to take control of parity issues impacting hotels’ bottom line.
Jun
14

Ted’s Montana Grill Hires New Corporate Chef

Kirk Biondi will work to reduce food waste to 1%.
Jun
14

ReelTime VR's New ReelTime Virtual Room May Be Coming to a Hotel Near You

Hotel guests can change the room's views and decorum to their taste; multiple users will be able to perceive they are in the same room together.
Jun
14

LG Expands 2019 Digital Signage Portfolio with, New Touch Screens and Video Wall Displays

LG digital signage solutions unveiled at InfoComm 2019 punctuated by in-cell touch displays and nearly seamless video wall.
Jun
14

Vizergy Releases New CMS Feature

Website Performance Analysis feature analyzes websites for performance issues and generates detailed audit reports.
Jun
14

LimeTray Opens U.S. Operations

SaaS company provides full-stack restaurant management solutions.
Jun
14

Venza Achieves Qualified Security Assessor (QSA) Certification

Venza is certified by the PCI Security Standards Council to audi hohtels for PCI DSS compliance.
Jun
13

INTELITY Partners with MIWA to Further Expand Mobile Key Availability

The integration makes keyless entry more accessible to hotel properties globally.
Jun
13

Angie Hospitality Offers Integrations and Support for Staff Alert Technology

Angie's support of Bluetooth Low Energy allows hotels to implement their chosen staff alert technology, enabling staff to summon assistance or alert colleagues to urgent situations.
Jun
13

ShuttleQ Announces Partnership with Stripe Technologies 

Cloud-Based SAS hotel shuttle transportation, parking and guest management system partners with Stripe Technologies for payment processing.
Jun
13

HITEC 2019 NEWS: Runtriz Offers Sneak Peek of Latest Mobile App Features Developed for an Innovative Hotel Company

App enhancements will connect hoteliers with guests at a whole new level; Visit Runtriz at booth #1132.
Jun
13

HITEC 2019 NEWS: HCN to Debut ‘EVENTLINK’ at HITEC Minneapolis

Event organizers can send customized messages to a single room, a group of rooms or a group of hotels to deliver consistent messaging, create new revenue streams, and take attendee experiences to new heights.
Jun
13

HITEC 2019 NEWS: dormakaba Launches Its Advanced Saffire LX Electronic Lock at HITEC

Saffire LX is a sleek contemporary RFID and BLE-enabled electronic door lock with a small footprint to accommodate nearly any design requirement.
Jun
13

HITEC 2019 NEWS: Fuel to Release Exclusive Early Edition of Leisure Travel Study Results at HITEC 2019

The Leisure Travel Study's results are based on more than 2K leisure traveler respondents discussing the process they use to book hotel rooms.
Jun
13

TraknProtect Partners with Ruckus Netwoorks, Aruba and Virtual Management Presence

Partnerships allow TraknProtect to provide the hotel industry with an end-to-end solution for protecting employees and monitoring assets in real time while using the hotel's existing infrastructure.
Jun
12

HITEC 2019 NEWS: HCN Debuts DineIN for Managing Room Service Operations

DineIN is fully customizable to a hotel's needs and fully integrates with most PMS and POS systems.
Jun
12

ProfitSword, WVC RubixCloud Partnership Provides Hotels with Comprehensive Accounting Platform

In-depth integration provides both single properties and entire hotel portfolios with ability to ensure full data integrity between accounting and business intelligence systems.
Jun
12

Avaya, RapidSOS, and 911 Secure Introduce Public Safety Breakthrough

Device location discovery capabilities are now available to emergency first responders through RapidSOS, 911 Secure and Avaya emergency response management solutions.
Jun
12

HITEC 2019 NEWS: InnSpire to Showcase TechOvation Winning Solution GuestMagic.AI at HITEC 2019

Disruptive new guest engagement platform leverages the power of artificial intelligence to provide hotel guests with a highly personalized stay experience, while maximizing revenue opportunities for hoteliers.
Jun
12

HITEC 2019 NEWS: Verdant Brings NEW ZX Thermostat to HITEC

Energy-saving thermostat is easy to install, easy to use and delivers concrete energy savings.
Jun
12

LG Business Solutions Previews MicroLED Display

Curved LED and 130-inch LED Screens also unveiled.
Jun
11

WaveSoft Introduces Kitchen Display System on iPad

iPad app eliminates inaccurate handwritten tickets and kitchen printers.
Jun
11

Cvent Acquires DoubleDutch to Accelerate Its Investment in Mobile Event Technology

Acquisition to grow Cvent's signature mobile event app and onsite solution capabilities.
Jun
11

The Pierre Hotel of NYC Installs MCOMS HOTstream

Five star landmark hotel on Fifth Ave replaces its existing guestroom tech solution with new hotel-branded television experience.
Jun
11

BluIP’s BeHive Communications Platform Named a 2019 Cool Vendor by Gartner for Employee Experience and Enablement in the Digital Workplace  

BeHive enables a wide range of communications modes like push-to-talk, chat, group communications, voice, video, and conference bridging, complemented by robust integration capabilities that supports Enhanced 911 (E911) notifications, staff panic alerting to work flow service request/tasks ticketing.
Jun
11

SkyTouch and Revinate Join to Lift Revenue and Personalize Guest Communications

The PMS + CRM connection enables hoteliers to drive revenue and build better relationships through email marketing, guest CRM and upsells.
Jun
11

BC Lynd Hospitality Implements Quore at Its Harlingen Convention Center

After successfully raising the customer-service and departmental-service scores at six of its properties, BC Lynd felt Quore would be ideal for the 44,000 square feet of meeting, event space at convention center.
Jun
11

HITEC 2019 NEWS: HCN to Unveil ‘Guest Choice’ Green Initiative at HITEC

Owners are pocketing more green by going green and giving guests a choice in opting out of room cleaning and offering late check via in-room tablet computers from HCN; Visit HCN in Booth 1210.
Jun
11

LG Launches Transparent OLED Digital Signage Display in U.S.

Razor-thin see-through display is designed to offer a unique customer experience particularly in retail and hospitality.
Jun
11

Bruxie Brings on Two Executives

Fried chicken & waffle sandwich chain expands domestic & international franchising opportunities.
Jun
11

HITEC 2019 NEWS: Angie Hospitality Announces Robust Language Support for Its Guest Room Voice Technology

The virtual assistant and voice-activated technology solution now supports robust voice- and touch-based language processing in Spanish, French, German and Chinese.
Jun
11

HITEC 2019 NEWS: Guests at Elliot Park Hotel in Minneapolis to Experience Wireless Casting and Voice Control Technology

Recent HIS implementation of content streaming and virtual assistant platform at luxury Minneapolis property to provide real-world experience of BeyondTV GuestCast solution during HITEC 2019.
Jun
11

HITEC 2019 NEWS: Volara to Reveal Enhancements to Its Voice-Based Conversation-Management Software at HITEC

Volara can be seen voice-enabling more than 20 integrated technologies at HITEC, including IPTV, room controls, energy-management, staff alert, SMS-based guest engagement and work order-management systems.
Jun
11

Tripleseat, TripAdvisor Partner to Market to Restaurants

Tripleseat customers will now be able to access TripAdvisor Ads and TripAdvisor Premium at lower rates.
Jun
10

HITEC 2019 NEWS: TraknProtect Selected to Present Location-Based Employee Security Platform During Entrepreneur 20X (E20X) Competition at HITEC 2019

Using cloud tech and strategically placed hubs, TraknProtect can triangulate the location of employees when a safety alert is activated; its software then sends out a variety of signals to notify staff of the alert.
Jun
10

The Network Gets Smarter, Simpler and More Secure with Artificial Intelligence and Machine Learning 

Cisco helps IT teams better understand network behavior and predict issues with new artificial intelligence and machine learning capabilities.
Jun
10

Postmates Hires Ken Kocienda As Principal Software Engineer Focusing On Human-Machine Interaction

Kocienda spent 15 years at Apple and wrote the book, Creative Selection: Inside Apple's Design Process During the Golden Age of Steve Jobs.
Jun
10

Volara Powers WooHoo Enterprise AI Assistant for Hotels

Volara's integration with more than 30 hotel technologies allows guests to command the voice assistant to order toiletries, contact the valet, play music, control in-room temp, control the lighting, and more.
Jun
07

Rick Di Donato Joins Redberry Group as Development Director

Di Donato previously led the real estate for Starbucks Coffee Canada Inc.
Jun
07

RateGain Partners With OYO Hotels & Homes

The partnership will give OYO access to the a large demand network in hospitality distribution.
Jun
06

ItsaCheckmate Partners with Allset

The online platform integration technology partners with food pre-ordering platform to improve customer services, experiences.
Jun
06

Teridion Announces Deep Integration with Cisco Meraki MX Security and SD-WAN Appliances to Deliver New High Performance Internet Service

Company also announces general availability of Teridion for Enterprise, a public cloud-based WAN service delivering carrier grade performance.
Jun
06

CHMWarnick Names Chad Sorensen Chief Operating Officer

Sorensen will be focused on overseeing the company's asset management operations, with a focus on leveraging cutting-edge technology to benefit company clients.
Jun
06

Pei Wei Joins PWD's Family of Quick-Service Asian Concepts

PWD Acquisition also owns and operates the quick-service Asian restaurant concepts Pick Up Stix, Leeann Chin and Mandarin Express.
Jun
06

HITEC 2019 NEWS: HCN to Debut Three New Navigator In-Room Tablet Programs

Visit HCN in Booth 1210, June 17 to 20, at the Minneapolis Convention Center
Jun
06

Fuel Mobile App Adds Keyless Entry Through Integration with ASSA ABLOY Global Solutions

Hoteliers can now allow guests to use their smartphones as secure room keys with the new Mobile Access digital solution available for independent properties.
Jun
06

Epson Announces Moverio Assist: "See-What-I-See" Remote Assistance, Inspection Solution for Epson Moverio Smart Glasses

Smart glasses enable real-time collaboration between remote experts and on-site personnel, making repairs faster and with fewer mistakes.
Jun
06

HITEC 2019 NEWS: Shift4 Payments to Showcase SkyTab Pay-at-the-Table Solution at HITEC

​​​​​​​The company's recently announced SkyTab solution brings new mobile payments functionality and customer engagement features to the hospitality industry.
Jun
05

EVO and NCC Expand Integrated Payment Offerings to Canada’s VAR Network

NCC is now partnering with EVO to offer integrated payment solutions in Canada.
Jun
05

HITEC 2019 NEWS: Aireus POS' New Apple TV App Allows Hotel Guests to Order Room Service Through Apple TV

​​​​​​​Providing customizable POS systems through Apple iOS, Aireus Inc delivers innovative technology to hotel room service.
Jun
05

7 Cedars to Open with Full INTELITY Platform

The casino resort will streamline the guest experience with a custom mobile app, mobile key and in-room tablets.
Jun
05

ALICE Unveils New Solution to Enhance Housekeeping Productivity and Save Costs

New tools help streamline housekeeping operations, while improving guest experiences.
Jun
05

HEBS Digital Announces Rebrand to NextGuest Digital

NextGuest Digital provides hoteliers with web design and digital marketing; Parent company NextGuest expands to include innovations lab and strategic consulting.
Jun
05

Isla Bella Beach Resort Partners with InnSpire to Provide a World-class Guest Experience

Marathon Keys' newest luxury resort, Isla Bella, utilizes the InnSpire Digital Guest Journey solution to enable guests to easily access all that the property has to offer.
Jun
05

HITEC 2019 NEWS: Zingle Unveils Next Evolution of AI-Powered Guest Messaging Platform for Hotels

New artificial intelligence & analytics features give hotels enhanced opportunity to personalize the guest experience.
Jun
04

Jonas Hospitality Formally Announces the Launch of Jonas Chorum

The Jonas Chorum product offering includes Chorum PMS, Chorum CRS, and Chorum Sync.
Jun
04

HITEC 2019 NEWS: ProfitSword and Hotel Effectiveness Partner to Host HITEC 2019 Social Gathering and Entertainment Event

Providers of automated and cloud-based technology join forces to provide HITEC attendees with an evening of food, drinks and raffle prizes along with insight into the latest trends in data and labor management efficiency.
Jun
04

HITEC 2019 NEWS: Bittel’s MODA Smart Guestroom Device Now Working Seamlessly with Volara

MODA is voice ready and compatible with Volara-powered Amazon Alexa and Google Assistant agents; See MODA powered by Volara at HITEC Minneapolis in Booth 2040.
Jun
04

Hilton Wilmington/Christiana Offers Guests 5x the Bandwidth and 10x the Data

Northern Delaware hotel is positioned to support technology trends 10 years into the future.
Jun
04

xtraCHEF Raises $7.5M

The funding will accelerate the growth of company’s AI-driven procurement and operations platform.
Jun
04

California’s Handlery Hotels Leverages Maestro’s Multi-Property Centralized PMS to Track Guest Preferences and Manage Loyalty Program

Maestro’s integrated guest survey and loyalty modules promote guest recognition and memorable personalized experiences.
Jun
04

Coury Hospitality Selects HIS to Implement Advanced Content Casting, Voice Control and Internet Connectivity at Properties Across the United States 

Boutique hotel management and development company keeps pace with demands for content streaming, voice-activated control and robust guest Wi-Fi.
Jun
04

HITEC 2019 NEWS: Beekeeper to Unveil ‘Documents’ – a Digital Library for Frontline Teams – at HITEC

Engage Hospitality is first to deploy ‘Documents,’ Visit Beekeeper in Booth 919 at HITEC Minneapolis, June 17 to 20.
Jun
03

Florida Keys Resort Partners with Cendyn to Power its 24-Acre Oceanfront Property

Cendyn will provide the 5-star resort with CRM, digital marketing & sales tools.
Jun
03

BlueCart Acquires Online Liquor Management Platform

BinWise is an online platform for procurement, management, and fulfillment of wine, beer, and liquor.

May 2019

May
31

Study Reveals that 63% of Hotels Almost Never Apply Any Kind of LOS Discount

Of those hotels that do apply an LOS discount, most will not go higher than 15%, reports OTA Insight.
May
31

Lightspeed POS Buys Chronogolf

Lightspeed POS Inc. announced the acquisition of Montreal-based Chronogolf, a cloud-based software offering that facilitates management for golf course operators. An existing Lightspeed partner, Chronogolf uses the Lightspeed platform for both the retail and restaurant facets of its business software, combined with its booking and management solutions. Lightspeed's cloud-based software will help new and existing customers in the golf industry drive business growth and maximize efficiency.
May
31

accesso Names New Chief Operating Officer

Position to focus on aligning teams across the organization.
May
31

INTELITY, MyCheck Integration Powers Self Check-In

The integration will allow hotels to offer a completely digital check-in experience via a mobile app.
May
31

iPad AppTakes Menus from Paper to Fully Digital in Less than an Hour

F&B Easy Menu enables hospitality brands of all sizes to improve their guest experiences with iPad menus and reduce paper consumption.
May
31

Elo Releases New Slim Self-Service Stands

Stands enhance self-ordering, check-in, endless aisle, price verification and loyalty programs.
May
31

HARMAN Professional Solutions Brings Five-Star Sound to Grand Mercure Yangon Golden Empire Hotel

Ghin Gar Cherry Trading Co. deploys JBL, Crown and Soundcraft audio solutions to bring crystal-clear audio to Grand Mercure’s luxury hotel in Yangon
May
30

Boston Pizza Hires Chief Financial Officer

Michael E. Harbinson is a Director and CFO of Boston Pizza.
May
29

Yelp Helped Seat 4.5 Million Diners Mother’s Day Weekend

Restaurant partners see return customers, more accurate wait times, and increased revenue.
May
29

Cendyn and MS+ CT Hospitality Partner to Assist Hotels with the Guest Experience

Partnership will empower hoteliers to acquire new guests as well as drive loyalty with existing guests.
May
29

DeliverThat Expands Into 8 Metro Areas

DeliverThat consulted with national partners ezCater, Boston Market, and Qdoba to select U.S. metro areas.
May
29

Study Reveals Middle East Hotels Are Overly Dependent on OTAs

Results find that 48% of reservations come from Online Travel Agencies while only 18% come from online booking.
May
29

Tripleseat, Tock Partner to Provide Tools for Event Management

Integration will allow hotels and restaurants to maximize revenue, eliminate overbookings and streamline communication.
May
29

HotStats, Choice Hotels Announce Partnership

Choice franchisees will gain access to a detailed benchmarking system and its data, allowing hoteliers to measure their hotel's performance compared to similar hotels in 550 different ways.
May
28

RateGain Launches Smart Distribution

Hotel distribution technology will help hoteliers discover and receive recommendations on new opportunities, auto contract with new channels and more.
May
28

Shiji Group Completes Acquisition of MyCheck

Shiji clients and MyCheck customers will benefit from the synergies and greater depth of resources that come from combining the Shiji network with MyCheck’s payment solutions.
May
25

Lodging Interactive Launches AI Powered Website ADA Compliance Service for Hotel Websites

Service helps remediate website ADA compliance issues in real-time.
May
25

HITEC 2019 NEWS: InvoTech to Debut New Technology and System Features at Tradeshow

InvoTech Systems adopts new Android Wireless UHF-RFID handheld data terminal for linen, laundry and uniforms.
May
24

Amadeus Partners with Booking.com and Boosts Accommodation Content by 30%

Users of Amadeus' Travel Platform will have access to Booking.com's listings of hotels, motels, resorts, homes, apartments and more.
May
24

Responsible Power Partners with Macdonald Hotels in Aviemore Resort to Reduce Energy Consumption

Responsible Power identifies where businesses, buildings and equipment are wasting energy and can increase a hotel's bottom line profit by up to 25%.
May
24

Allegiant Announces Paul Berry as Vice President of Hotel Operations

Berry is a veteran hotelier with experience managing several luxury resorts including ARIA Resort & Casino and Bellagio Resort & Casino.
May
24

Teridion Announces Deep Integration with Cisco Meraki MX Security and SD-WAN Appliances to Deliver New High Performance Internet Service

Company also announces general availability of Teridion for Enterprise, the unique and innovative public cloud-based WAN service delivering carrier grade performance.
May
24

Alorica Hires CMO

Colson Hillier will drive strategic planning, product development and execution of Alorica’s global marketing and communications initiatives.
May
24

Waitbusters Partners with DBS as a Key Distribution Channe

Digital Diner now integrates with POSitouch, so restaurants can transition to their front of house software seamlessly
May
23

TRAY Partners with Ordermark to Integrate Third-Party Online Ordering

Restaurants can accept orders from third-party sites without manually reentering them into the POS.
May
23

Bespoke Announces World's First AI Chatbot App for Resort Train Travelers

AI-powered personal assistant provides foreign and English-speaking travelers information and tips to explore world destinations with confidence.
May
23

The Desoto in Savannah Selects Go Moment’s Ivy Smartconcierge

Smartconcierge welcomed at three Sotherly Hotels’ luxury independent properties to streamline staff operations, elevate service and generate more revenue opportunities.
May
23

Epos Partners with Hopt

Guests can browse a restaurant's menu, order and pay directly from their mobile phones.
May
23

trivago Hotel Relations Books Talkdesk to Optimize Contact Center

Talkdesk easy customizations, Salesforce integration and system scalability are key components to winning trivago business
May
22

Punchh Launches Customer Sentiment Analysis

Machine learning and AI tool  enables real-time response to customer reviews.
May
22

REBEL Travel and GP Solutions Launch PropertyVIEW Hotel Content Monitor

PropertyVIEW makes it easier for hotels to proactively audit and monitor the accuracy of hotel descriptive information, amenities, and photos across distribution channels on an ongoing basis.
May
22

WebRezPro PMS Integrates with OpenKey Mobile Key Solution for Hotels

Direct interface streamlines the check-in process and enhances the guest experience.
May
22

TravelNet Solutions Integrates with VacayHome Connect

Vacation rental managers using TRACK Hospitality Software for property management can now distribute their rental inventory through booking channels.
May
22

VEN-U by LRS, CardFree Collaborate on Location Services, Mobile Ordering

CardFree and LRS’ joint solution provides restaurants with a kiosk-free solution to line busting at peak times.
May
22

eRevMax completes integration with Mexican CRS - PMS provider 

Interface with Front2Go facilitates real-time data transfer between OTAs and hotel system.
May
21

SkyTouch and OpenKey Partner to Offer More Hotels Access to Mobile Key Tech

The SkyTouch /CONNECT integration makes delivering on guest expectations simple, fast and affordable.
May
21

Squirrel Systems Introduces Cloud POS

Squirrel announces Early Access Program for Squirrel Cloud at NRA booth 6457.
May
21

Hotels Can Now Use IoT to Design Energy Efficient, Monetizable Spaces

Arm's Space Analytics tech can tell property managers when, where and how building spaces are being used to enable discounted pricing for non-peak hours, offer working spaces, or reduce operating expenses.
May
21

Tapit Launches Self-Ordering Kiosk Solution at NRA

Linux-based software solution works with any self-ordering kiosk hardware and integrates with any point-of-sale system.
May
21

LoungeUp Study Finds 98% of Links in SMS Messages Sent by Hotels to Guests are Clicked

In contrast, only 47% of links sent via email from hotels to guests are clicked on.
May
21

G6 Hospitality Successfully Completes Transformation to Above Property's AdvancedHospitality Technology Platform

Web service-based multi-cloud travel platform leads travel technology revolution.
May
21

Zebra Introduces New Kiosks Offering Concierge-Style Self Service for Hospitality

New CC6000 and CC600 Customer Concierge kiosks offers quick access to information as well as a camera for video chat support.
May
21

Nathan’s Famous Names James Walker Senior Vice President, Restaurants

Industry veteran was Vice President, North America for Subway and is a certified franchise executive.
May
21

Waverly Labs Helps Hotels, Restaurants Overcome Language Barriers with Customers

Ambassador – an interpreter device – allows staff members to hold conversations with guests, diners in 20 languages.
May
20

Nashville-based Level60 Consulting bolsters team with the addition of hospitality industry veteran

Erik Browning, formerly with Wyndham Hotels & Resorts, joins Level60 team.
May
20

Setai, Miami Beach Improves In-Room Guest Experience

​​​​​​​Using HOTstream tech, guests can order room service, make reservations at the Spa, view their bill, and more on the guestroom television.
May
20

AI-Powered Menu Personalization Engine THE.FIT Launches

Platform is designed to delight health-conscious guests while helping restaurant brands increase their average ticket sizes and margins.
May
20

JA Beach Hotel Reduces Food Waste by 81%, Equivalent to 35k Meals in One Year

Winnow WasteMonitor technology records the amount of food being thrown out every day and uses data/analytics to figure out which items are being wasted.
May
20

GRUBBRR Displays Self-Ordering Tech at NRA

Attendees can see the fully integrated solution at booth 10842
May
17

Digital Menu Controller Software for Restaurant Menu Boards Debuts at NRA

Software allows restaurants to make real-time text and data changes on digital menu signs without a third-party or technical training.
May
17

Waitbusters' New Payment Processor: Heartland

Waitbusters LLC recently announced that it has partnered with Heartland Payment Systems with plans to incorporate it with its Digital Diner software as a premier payment processor. This partnership will allow the over 75,000 restaurants that currently use Heartland to benefit from the multitude of features that Digital Diner has to offer, including online ordering, wait line and reservation management, SMS and social media marketing and a loyalty program.  Furthermore, it gives Waitbusters’ customers an alternative payment processor option to Stripe. Heartland Payment Sys
May
17

TransAct’s Back-of-House Automation Solutions to Debut at NRA

BOHA! Cloud Services and Apps address key restaurant BOH needs
May
16

Sudima Hotel Group Streamlines Hotel Operations, Improves Customer Service with Infor

New Zealand hotel chain deploys cloud-based technology to digitally transform its business.
May
16

Kiosks Drive Up to 40% Lift on Orders: Appetize

Consumers are 47% more likely to add an item on a kiosk than when asked to do so by a cashier.
May
16

IBC Hospitality Technologies Announces Direct Integration with Google Hotel Search

Integration will give IBC's hotelier clients access to accommodations seekers globally while also providing hoteliers with direct bookings.
May
16

Waitr Holdings’ Revenue Increases 287%, Active Diners Increase 309%

Impressive growth is partially attributed to BiteSquad acquisition
May
16

Shiji Group Integrates with FreedomPay

​​​​​​​Integration will support the expansion of its payment solution to thousands of new restaurants, hotels, and stadiums worldwide.
May
16

Toast Introduces Payroll & Team Management for Restaurants

Solution eliminates paperwork, simplifies HR, and reduces the time required to run payroll by up to 60%.
May
15

TransAct Adds BOHA! Timer

Timer automates timed food prep
May
15

Buffalo Wings & Rings Names New Corporate Chef

Industry veteran Dan Admire to lead menu innovation & operational excellence, 
May
15

ChowNow's Launches Website to Educate Consumers About Third-Party Delivery

Company closes Series C funding round for $21 million.
May
15

Shift4 Payments Unveils Pay-at-the-Table Solution

Guests can rate their service at the end of the transaction.
May
14

SkyTouch Integrates with TravelClick’s iHotelier Central Reservation System

The iHotelier CRS integration enables hoteliers to maximize revenue and maintain guest relationships.
May
14

Volara and INTEREL Announce Integration

Hotel guests can control room temperature, lights, and drapes by speaking commands to any voice assistant selected by the hotel.
May
14

QSR Automation’s Blog Receives American Business Award

QSR Automations marketing team will be honored on June 11 in New York.
May
14

Legrand Announces Ultra-Secure Wireless Lighting Controls Platform

Wattstopper Digital Lighting Management (DLM) ecosystem adds a full line of IPv6 Mesh-based wireless products.
May
14

PARTech Unveils API Integration with Goji Systems, Brink POS Software

The two-way integration with PAR’s Brink POS software will now leverage the benefits of Goji's self-order kiosks
May
14

Angie Hospitality Achieves International Certifications

Certified status ensures Angie meets regulatory standards for compatibility with hotel devices and services worldwide.
May
13

Bringg Partners With Postmates

Chains using Bringg can add Postmates to their delivery arsenal; seamlessly managing multiple fleets.
May
13

Marco's Pizza Hires Jeffrey Rager as CFO

Restaurant industry veteran joins fast-growing pizza franchise.
May
13

Steve Pelton Named CEO of The Second Cup

After orchestrating a successful turnaround, CEO Garry Macdonald is retiring from the specialty coffee retailer May 31.
May
10

Twenty-One Mid America Lodging Group Properties to Install dormakaba Electronic Locks

Mid America will be deploying the locks in more than 3,000 rooms with plans to deploy the locks at 30 more hotels in the near future.
May
10

Nor1 Launches Front Desk Insights Decision Platform

Platform to help front desk staff offer upsells that are most relevant to each individual guest.
May
10

MarginEdge Forms Partnership with Barmetrix

Restaurant management platform teams up with bar services consultants
May
10

Angie Hospitality Acquires Competitor Roxy

Angie Hospitality will assume management and support of all existing Roxy installations and customers worldwide.
May
10

Bidroom’s New CTO Aims to Evolve Platform with Rapid Scale-up

Part of this evolution includes growth the IT team 300% by 2020.
May
10

Former Senior Microsoft Engineer Joins Ordermark as CTO

Arpan Desai has 20 + years experience in software and technology
May
10

IgnitionOne Q1 Hospitality Report Tracks 25% Increase in Revenue from Direct Bookings

Travelers in Q1 completed bookings faster, with a 21% lower latency and 28% longer lead times.
May
09

MOOYAH Hires New President, COO

Tony Darden was previously COO at Taco Bueno
May
09

NovaDine Receives Patent for Group Order Functionality

Multiple people can order food under a single order and pay for their individual portion.
May
09

Gabby Wong Named CEO at FranConnect

She has served as president since September 2018.
May
09

Tripleseat Adds OpenCity's Virtiual Assistant

Virtual assistant powered by OpenCity enables Tripleseat customers to book private events, capture leads, and manage inquiries 24/7.
May
08

Hotelogix Integrates Its PMS with Simplotel's Online Hotel Booking Solution

Integration will help hoteliers generate more bookings by enabling them to sell their rooms on various booking sites.
May
08

Emaar Hospitality Group Launches Single-point Mobile App for all Its Hotel, Hospitality and Leisure Experiences

With the single App, users will have seamless access to an extensive range of services including booking of hotels, restaurants, spas, golf and entertainment attractions using their mobile devices.
May
08

​​​​​​​Walker Hotel Expands Partnership with ALICE

​​​​​​​With opening of second location, Walker Hotel will be able to integrate data across properties.
May
08

Pangea Pod Hotel Leverages Self-Serve Tech

Ultra-modern pod-based property implements Essence door locks alongside self check-in kiosks and RFID wristbands to offer maximum convenience, security and service personalization. 
May
08

eRevMax Expands in Indonesia with OTA Hoterip.com

Partnership extends online channel management and reservation delivery to Hoterip.com's hotel customers.
May
07

Service Rating Kiosks Delivers Results for Restaurants

ServiceGuru kiosk gives customers the ability to rate individual employees based on the service they received.
May
07

SHR Engages AI Services of Data Science Team Algorth

SHR continues to invest in AI and apply it to traditional hotel tech platforms such as CRS, RMS, and CRM.
May
06

Digital Diner Launches Social Media Share Tool

Customers are able to share that they've placed an online order at a restaurant.
May
06

Glance Technologies Previews Hotel Room Service Feature

Glance Technologies Inc. (“Glance” or the “Company”) announced its plans for a Hotel Room Service Feature.  Glance plans to upgrade the experience of ordering room service at hotels by leveraging its new ordering and payment technology. Ordering room service can often be a frustrating experience for hotel guests.
May
06

HP Broadens Retail Portfolio with Android‐based Solutions

Operators can enable the frontline with modern workforce tools and training.
May
03

Fourth Expands List of Tech Partners

Omnivore, Oracle, Lightspeed and Centegra join the list of more than 30 technology partners
May
03

71% of Companies Invest 2% of Total Revenue in Loyalty & CRM

Loyalty program members contribute to almost half (43%) of companies’ annual sales.
May
03

Cybera's New Solution Addresses Remote Network Ops

CyberaVue offers increased visibility and control for remote sites.
May
02

SevenRooms, Bookatable Form Global Partnership

Reservation platforms partner to drive more direct bookings, opening additional marketing channels for restaurants.
May
02

Sabre Announces Migration of La Quinta by Wyndham to SynXis Platform

Achieves one of the largest same-day systems migrations in the history of the hospitality industry.
May
02

Travel Media Group Releases Brand-Level Reputation, Guest Relations Systems

Tools allow hotel brands and management groups to more efficiently manage guest reviews and communication.
May
02

eRevMax expands in Mexico with Grupo Hotelero Santa Fe

Fourteen group properties leverage RateTiger for online business opportunities.
May
02

Pizza Inn’s Denise Pedini Named Finalist for CMO of the Year

American Marketing Association chapter recognizes Pizza Inn’s executive vice president of marketing.
May
02

HTNG, AHLA Release Buyer's Guide for Employee Safety Devices

Thirty page guide is meant to help point hospitality companies in the right direction when adopting safety devices.
May
01

HP Broadens Retail Portfolio with Android‐based Solutions

Hospitality and retail Android-based solutions now include HP Engage One and HP Engage Go Convertible.
May
01

Volara, Schneider Electric Marry Smart Room Controls with Voice Command for Hotels

Integration partnership will enable guests to speak commands that control the guest room’s lighting, thermostat, curtains, sheers, make-up-room and do-not-disturb features.
May
01

RMS Announces Technology Integration with M3 Accounting Software

Hotels using M3 can integrate their property management data from RMS for greater insight into operational performance.
May
01

Trump Hotels Launches New Trump Card Privileges Program Website

Website offers added features and exclusive benefits for loyalty members.
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