Latest Bulletins | Hospitality Technology

November 2019

Nov

Fuel Adds In-App Functionality to its AI-Powered Platform

Newly released platform update aims to make it easier for hoteliers to create personalized marketing campaigns with in-app mobile and campaign building features.

Nov

NCR Buys POS Solutions

POS Solutions is a point-of-sale and restaurant solutions provider in central Texas.

Nov

Harri, Checkr to Offer AI, ML-Based Background Check Solutions

Harri, an end-to-end workforce management technology platform, expands capabilities expected to make hiring faster, easier, and safer for the hospitality industry with AI/ML.

Nov

Rhombus Systems Boosts Physical Security for Hospitality with AI, IoT

By combining enterprise video security with IoT sensors, organizations can simplify their physical security infrastructure, gather insights, and secure their workplaces from a single console.

Nov

Ordermark,Uber Eats Partner for Third-Party Restaurant Delivery

Integration pushes Uber Eats orders to the kitchen and Ordermark Dashboard.

Nov

myDigitalOffice Reports Rapid Annual Growth in Hospitality Tech

The company’s cloud-based information management solutions are now in use at 2,000 North American hotels.

Nov

Elavon Acquires Sage Pay

This acquisition extends Elavon’s market share in the UK and Ireland, particularly for small and medium-sized enterprises.

Nov

Posera Launches a Software-as-a-Service Subscription

A subscription-based offering, The Maitre'D TOTAL Experience is a suite of software tools and services developed to support and optimize every aspect of a restaurateur's business operations and management.

Nov

Nomadix Unveils Cloud-Based Solution for Multifamily Properties

The new Nomadix Cloud Managed Wi-Fi solution is expected to empower property managers and residents with secure, easy-to-use and efficient Wi-Fi network management solution.

Nov

Expedia Group’s Egencia to Optimize Booking with ML for Hotels

Following the success of Savings Finder for Air, Savings Finder for Hotel will be available in pilot to a limited number of customers in Q4 2019 with a target of Q1 2020 for general release.

Nov

TCRM Launches Strategic Consulting Brand for Hospitality

The company aims to complement its revenue management services with innovative strategies for sustainable growth by launching ThinkUp Enterprises.

Nov

Presto’s Payment Data Security Earns Payment Card Industry’s Point-to-Point Encryption Certification

Presto is a comprehensive pay-at-table system to receive this certification.

Nov

Sojern Unveils Latest Digital Advertising Platform for Hoteliers

Sojern’s enterprise-grade technology and data science powering marketing campaigns is now available to independent hotel and chain properties as a subscription.

Nov

Toast to Offer Funding to Restaurants

Restaurant management platform launches Toast Capital to provide restaurant with flexible funding.

Nov

NextPax Travel Technology Announces Record Growth Year

The growing global connectivity provider delivers more advanced automation and global reach to optimize bookings for hotels and vacation rentals.

Nov

Epson Launches TM-T20III POS Receipt Printer

The TM T-20III is available now from Epson authorized partners.

Nov

Verdant Makes Deloitte’s 2019 Technology Fast 500 List

Alain Belanger, Verdant CEO, credits demand for Verdant energy-management solutions to increasing energy costs, revised building code mandates and the benefits derived from utility program rebates.

Nov

Parity Technology Solutions Acquires Hotspot International

The acquisition of Hotspot is expected to enhance Parity's product and service line to now include a comprehensive integrated solution for the hospitality industry.

Nov

CallJoy’s Virtual Phone Agent Adds More Automation

Business owners can control what the agent’s voice sounds like and exactly what it says to customers when they call.

Nov

Results Thru Strategy Adds Three Industry Experts

Hospitality consultancy welcomes technology advisor, financial strategist, and marketing professional to the team.

Nov

HRS Uses Augmented AI to Improve Corporate Hotel Rate Projections

Procurement leaders working with HRS can have more accurate insight as they build 2020 lodging budgets, finalize preferred rates, and integrate those rates into search and book channels.

Nov

JRS Amenities Expands to Eliminate Single-Use Plastics by Hotels, Resorts, Cruise Lines

Three years in the making, the expanded MOSAIC collection is designed to boost the hospitality sector's adoption of amenity dispensers and eliminate single-use plastic bottles.

Nov

dormakaba's RT Plus BLE-Enabled RFID Lock Upgrade from Magstripe

Ready to convert to RFID? HX attendees can see how dormakaba's RT Plus Lock simplifies transition from magstripe to mobile-enabled RFID.

Nov

Snag Work Connects Hourly Staff to Open Shifts in Dallas

Snag Work is an on-demand platform which instantly connects employers with workers looking to fill open shifts in retail, restaurants, hospitality, entertainment, and distribution.

Nov

HotSchedules, Now Powered by Fourth, Unveils U.S. Brand

Introduction of 2020 product roadmap reinforces the power of its unified technology suite to empower restaurant and hospitality operators.

Nov

WatchGuard Brings Secure Wi-Fi to the Outdoors

The WatchGuard AP327X is a new IP67-rated Wi-Fi access point (AP) with four N-Type connectors to support a variety of external antennas.

Nov

FreedomPay Talks Findings of Data-Driven Commerce Report for Hospitality

Data indicates that enticing customers to book through a provider’s proprietary channel rather than a third-party, results in savings of up to 20%.

Nov

SiteMinder Launches the Hotel App Store

Hotels can now choose how they connect their business systems to applications designed for the guest experience and revenue.

Nov

Paytronix Order & Delivery Introduces FEEDback(SM) to Help Identify and Retain Unhappy Customers

New feature measures online ordering experiences and alerts store managers so that they can intervene quickly to ensure guests order again

Nov

Vernost Launches Hotel Mapping Platform for Travel and Hospitality

Designed to offer integrated, simplified, accelerated, and well researched inventory of hotels, the platform aims to bring a technology empowered transformation in the sector.

Nov

Cybera and Apex Join Forces to Accelerate Time-to-Profit for Restaurants

Combined offering will introduce secure, transformative and customer-facing business solutions at the network and service edge.

Nov

Manthan Software and RichRelevance Announce Strategic Alliance

RichRelevance and Manthan together are expected to deliver an end-to-end Algorithmic Customer Experience marketing solution.

Nov

Exponential Interactive Launches a New Business Division: VDX.tv

VDX.tv allows brands to amplify their TV messaging to their most relevant consumers via customized video experiences delivered on connected TVs and personal devices.

Nov

BentoBox and AudioEye Launch First Digital Accessibility Partnership for Restaurant Websites

Partnership affirms commitment to providing accessible websites for hospitality industry.

Nov

Rentokil Steritech Connects Devices to Manage Pests

The pest control company launches its Dual Autogate Connect system to allow active monitoring of exterior rodent activity.

Nov

Dormakaba Shows Latest Solution Offerings at HX in NYC

dormakaba will demonstrate to HX attendees a full line of access systems from electronic door locks to property entrance door systems and hardware.

Nov

WeTravel Launches Credit Card for Travel Companies

Cardholders have real-time access to any funds collected and will not have to pay any service fees.

October 2019

Oct

IDS Upgrades FX1 Hotel Property Management System

FX1 aims to go beyond PMS to deliver a guest-centric all in one mobile-first system for hoteliers of all sizes and complexities to maximize efficiency and elevate service.

Oct

RMS Announces New Guest Rewards Module for 2020

This new module enables properties using RMS to create their own bespoke rewards programs and encourage loyalty to their brand by allocating points for guest stays and activities.

Oct

Sabre Announces New GDS Media Solutions for Hoteliers

Sabre Corporation aims to enhance the way hoteliers market to the travel agency community as part of its rollout of Content Services for Lodging.

Oct

Quore Introduces CapEx Tool for Hotel Management

The new app helps multi-property owners/operators make better financial decisions through capital request approval flows, long-term tracking capabilities and detailed future forecasting.

Oct

Fountain Raises $23M to Transform Gig and Hourly Recruiting

Series B funding will allow Fountain to develop new products for customers and expand into new verticals.

Oct

HRS Launches Invisible Pay Platform

The integrated platform is expected to increase hotel compliance.

Oct

TraknProtect Launches Staff Safety Alert Legislation, Compliance Educational Series

The hotel technology provider will deliver industry education and informational resources for hoteliers looking to deploy staff safety (panic) button solution.

Oct

Waitbusters Adds POS Integration for Online Delivery Orders

Buffalo Wing Factory has streamlined operations since using online ordering with POS integration.

Oct

iVvy Debuts Latest Advancements, Executive Appointments

The venue management software company is showcasing its latest online, real-time event management tools at WTM and HOSPACE UK.

Oct

GAN Expands Partnership with FanDuel Group into Indiana

Sports betting is now legal in the Hoosier state.

Oct

Paytronix Expands Order & Delivery Offering with Toast Integration

Integration enables restaurant brands to quickly and effectively meet demand for convenient guest services.

Oct

Lavu Partners with Omnivore

Restaurants can take advantage of Omnivore’s third-party solutions.

Oct

7shifts and Revel Systems Announce Integration

Integration is designed to simplify labor management and improve restaurant operations.

Oct

Full House Resorts Partners with Wynn Resorts to Allow Online and Mobile Sports Wagering

Partnership allows Wynn to conduct mobile sports wagering throughout Indiana and Colorado.

Oct

Forage Helps Drive Dine-In Traffic

Marketplace platform for L.A. restaurants helps to increase dine in traffic, while encouraging the reduction of single-use packaging used in delivery and take-out orders.

Oct

Applova Launches Self-Ordering Kiosk with KDS for Elo Displays

Applova Kiosk is designed to streamline restaurant operations, integrating directly with KDS, public announcement and POS systems, synchronizing data in real-time as orders occur.

Oct

Amicis Solutions Updates Lifestyle Food & Beverage Solution

Amicis Lifestyle Food & Beverage adds additional functionality to help restaurateurs unify their entire operation.

Oct

Bay State Linen Implements InvoTech Laundry System

InvoTech Systems Inc. announced the recent implementation of its Laundry System at Bay State Linen in Brockton, Massachusetts. InvoTech Systems is a provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for hotels, resorts, casino operators, sports arenas, convention centers and theme parks.

Oct

Bidroom Announces Partnerships with 16 Travel and Lifestyle Brands

Hotel booking community is now adding value for frequent travelers seeking transport, retail, and business services across Europe.

Oct

Star Micronics Launches mCP30 POS Printer

The mCP30 is still equipped with a stylish, front-loading design, Print Flat Technology, and a variety of connectivity options, including USB, LAN, and CloudPRNT/WebPRNT.

Oct

HotelPlanner to Serve as the Official Hotel Booking Partner for ONE Championship

This partnership allows Asian sports media property to book hotel rooms via HotelPlanner.

Oct

Posera Announces Integration with TD Merchant Solutions for Posera's Pay-At-The-Table Solution

Posera's SecureTablePay is available to TD's ISV's and merchants across Canada.

Oct

Epson and Noble Partner to Streamline In-Venue Mobile Food Ordering

Consumers can order and pay for concession items by text, app or though Noble’s website. They can then choose their desired pick up or delivery locations.

Oct

Qu Unveils New Enterprise POS Platform

New features include a unified menu system that allows users to holistically manage cross-channel menus through one centralized dashboard.

Oct

Chowbotics Appoints Rick Wilmer as CEO

Food robotics company Chowbotics introduces Rick Wilmer as its new CEO. Following exponential growth in 2019 - doubling its revenue every quarter and establishing the company as the leader in food robotics - Chowbotics is poised to scale its operations even further by bringing in a proven CEO with more than 30 years of experience to the helm. Chowbotics’ founder, Dr. Deepak Sekar, recruited Wilmer to Chowbotics.

Oct

Kronos' Workforce Dimensions Tops 600 Customers

Kronos Incorporated announced more than 600 customer have purchased Workforce Dimensions in its first 18 months of availability. It is a cloud-native, mobile-first, artificial intelligence-powered global workforce management solution in the market created to unburden managers and empower employees.

Oct

North American Hotel Reservation Outlook Stabilizes, 2020 Advance Booking Pace Strengthens Says TravelClick

Q2 2020 committed occupancy increases more than 5%.

Oct

Lunch Delivery Service Expands to Phoenix

Workers and companies who sign-up for Peach receive a shortlist of lunch options via SMS text.

Oct

Avvio Reveals Insights from AI-Powered Booking Engine for Improving Direct Guest Bookings

Insights based on Allora’s profiling of 56M unique guests and running more than 600K AI-based trials.

Oct

Philippe Chow Partners with Postmates

Philippe Chow, the Beijing-inspired New York City restaurant, has partnered with Postmates to deliver its sophisticated menu from its Upper East Side and Meatpacking locations. Philippe Chow has been serving New Yorkers award-winning traditional Beijing cuisine with an elevated twist since its opening in 2004.

Oct

Eclipse Hotels Group Guest Satisfaction Scores Rise an Average of 5.3% After Implementing Workforce Communication Tech

Guests are especially impressed by the physical condition (5.9% increase) and cleanliness of rooms (3.8% increase), and with the timeliness in which their requests are being handled (2.2% increase).

Oct

Customization Rules Profit Margins

Novadine says POS + On-Point Customization Solutions = Profit Margin.

Oct

Cisco Completes Acquisition of CloudCherry

CloudCherry is a Customer Experience Management (CEM) company that provides predictive analytics, rich customer journey mapping and sophisticated survey capabilities.

Oct

LG Introduces 4K Ultra HD Hotel TVs with NanoCell Display Technology

Televisions deliver impressive picture enhancements, color accuracy and wide viewing angles to LED-backlit LCD TVs.

Oct

BlueToad Achieves WCAG 2.1 Certification

Company’s Accessible Content Service helps businesses achieve web compliance for making web content accessible to persons with disabilities.

Oct

Advantage Hotels, Inc. Launches VistaRez Independent Collection

Program offers a complete sales & marketing solution with an integrated property management system and reservation system for independent hotels.

Oct

HTNG Releases an Updated GDPR for Hospitality White Paper

New whitepaper is more comprehensive, builds upon its previous output.

Oct

Dunn Hospitality Group Ditches Manual Reporting for Cloud-based Reporting System from M3

Dunn Hospitality uses M3’s Accounting Core for robust accounting and financial analysis for all 35 of its hotels.

Oct

Cloud-Based Platform Gathers BOH Data

SousZen Manages the commercial food preparation process from inventory to cooked meal.

Oct

Sun Holdings to Open 98 McAlister’s Deli Locations

It is one of the largest deals in the deli's history.

Oct

OTA Insight Launches New Capability to Uncover Hotel Pricing Strategies Behind Holiday Packages

Ahead of the holiday season, new module sheds vital light on pricing strategies of hotels’ packaged business.

Oct

Terranea Resort Joins AHLA 5-Star Promise Initiative

Resort installs cutting-edge personal safety devices to further enhance associate safety.

Oct

Viewabl Launches ADA-Compliant Website System for Hotels

Less than 1% of hotel websites are ADA compliant due to cost, complexity and misinformation; Viewabl solution enables compliance in two days.

Oct

GigNet Partners with World Cinema to Offer In-Room Hotel Entertainment in the Mexican Caribbean

World Cinema enters mexico market with established track record of TV services in more than 4,000 hotels in U.S.

Oct

Theatro Enters the Gaming and Hospitality Market with Deployment at the New Coyote Valley Casino

Theatro’s intelligent voice assistant elevates the guest experience and drives team engagement at the new Coyote Valley Casino.

Oct

Best Western Airport Hotel in Philippines Upgrades Audio System

Best Western Metro Clark in Angeles City required an integrated solution with excellent sound quality, balanced coverage and easy control features for its meeting and event spaces.

Oct

FireKeepers Casino Hotel Includes INTELITY Platform as Part of Multi-Million Dollar Expansion

Guests will use a branded mobile app for mobile check-in, mobile key, requesting amenities, booking reservations, viewing current promotions, and communication with staff.

Oct

Criton Launches Its Second Generation Mobile App for Hotels

Criton 2.0 lets hotels offer their guests the choice of a fully digital guest journey.

Oct

Sabre Hospitality Solutions' Technology to Power Space Hotels

Sabre to support Space Hotels' growth by increasing online bookings.

Oct

Louis T Collection Debuts Revenue & Reputation Management Solution for Independent Hotels

RevPlus makes it easier for boutique and independent hotels to price rooms, check inventory, and manage their reputation.

Oct

TransAct Partners With Acres 4.0

CyberMax System will bring real-time data collection capabilities to casinos, elevating benefits of TransAct’s tool.

Oct

Revolution's New Connect Product Inserts Delivery Marketplace Orders Into POS

Revolution’s Connect offers bi-directional order submission and menu-sync with third party delivery service providers.

Oct

AHLA: Members Participating in Deploying Staff Safety Devices Increases 230% in One Year

Fifty-six hotel companies are now participating in AHLA's 5-Star Promise, up from 17 in September 2018.

Oct

Brightloom Announces New Executive Hires

Ben Straley, formerly of Amazon, will join as President and Chief Product Officer while Brian Zimmer, formerly of The Climate Corp., will join as Chief Technology Officer.

Oct

Supreme Golf Invests in foreUP Golf POS Software

Solution includes POS, restaurant and revenue management, marketing tools and more.

Oct

ProfitSword Appoints New Chief Operating Officer and Director of Technology

Increasing demand for the company's BI and data management solutions led it to appoint John Crutchfield as COO and Sean Hoggard as Director of Technology.

Oct

Koomi POS Adds Direct Integration with Uber Eats

QSRs using the cloud-based POS do not need to manually reenter online Uber Eats orders.

Oct

Advantage Hotels Partners with VenueLytics to Provide Reputation Management and Guest Experience Solutions

Vista and Select Inn guests will receive personalized welcome messages, surveys, and access to an automated 24/7 digital concierge via a ChatBot.

Oct

Zaplox Signs Agreement With The Woodlands Resort & Conference Center in Texas

Hotel guests to benefit from mobile guest journey with mobile check-in/mobile keys and access to concierge services directly from their phone with the option of using a kiosk-based self-service solution.

Oct

'Cash-Back' Restaurant Loyalty Program Launches

Rakuten and Rewards Network team up to offer members 5% cash back from 10,000+ restaurants.

Oct

Remington Hotels Selects IDeaS to Enhance Revenue Optimization, Clarity and Control

From Napa to Key West, IDeaS unites Remington's revenue management operations across its independent luxury hotels and resorts.

Oct

NCR Aloha Adds All-in-One Subscription Solution

NCR Aloha Essentials’ core subscription includes mobile POS, payments, mobile alerts, advanced reporting, and centralized site management – plus hardware and support services.

Oct

Converge Technology Solutions Acquires Datatrend Technologies

Charlie Cox, CEO of Datatrend, will continue to lead the business alongside the existing Datatrend management team.

Oct

Paytronix Rolls Out Platform Upgrades

More than 100 restaurant and retail brands provide feedback and product direction at at annual user group meeting.

Oct

Black Bear Diner Hires Steve Sparks as Chief Financial Officer

Industry veteran will lead financial operations and play an active role in driving the family dining concept's growth strategy.

Oct

Speedline Adds Online Ordering App

SpeedDine App pulls all pricing and tax information from the point of sale terminal in the store, so it’s always accurate.

Oct

MAD Greens and Snappy Salads Merge

MAD Greens and Snappy Salads will continue to operate under their respective brand names.

Oct

TouchBistro Launches Integrated Reservation and Guest Management Platform

TouchBistro’s acquisition of Bookenda, Reso and the assets of YP Dine delivers customer insights for full-service restaurants.

Oct

Maestro PMS Implements Real-Time Two-Way Interface with IDeaS G3 RMS

Interface has helped hotels, such as 1886 Crescent Hotel & Spa, see a marked increase in revenue.

Oct

Olo to Enable Food Ordering from Google

Integration allows restaurant brands to access direct traffic from Google Maps, Assistant and Search.

Oct

Juice It Up! Hires Natalie Eaglin as Director of Marketing

Eaglin was with California Pizza Kitchen for more than seven years where she most recently served as the Director of Marketing and Beverage.

Oct

iVvy Releases Meeting Space Booking Tool

Self-serve capabilities allows planners to better manage their events with no RFPs, phone calls or emails necessary.

Oct

Lightricks Releases BoostApps Suite to Empower Small Businesses to Achieve Superior Results from Social Media Marketing

Lightricks survey finds 72 percent of solopreneurs and SMBs don't feel their current online marketing strategy is effective, expands with three apps to specifically serve small businesses and brands.

Oct

CoStar Group to Acquire Hotel Benchmarking & Analytics Company STR

STR aggregates data from over 65,000 hotels worldwide, representing nearly nine million guest rooms in more than 180 countries.

Oct

Pantai Inn Adopts Latest Advances in Content Casting, Voice Control and Wi-Fi Functionality

California beachfront property caters to guest demands for online content streaming, voice-activated amenity control and seamless internet connectivity.

Oct

Epson Receipt Printers Integrate with ZIVELO Kiosks

Joint solution aims to create a more efficient transaction.

Oct

HotSchedules, Fourth Announce Post-Merger Executive Leadership Team

Combined enterprise will have a mix of leaders from both companies.

Oct

Hotelbeds Doubles High-Value Non-Domestic Bookings for North American Hoteliers

Non-domestic, and in particular long-haul, bookings typically pay more, cancel less, book further in advance, stay for longer, return more often, and spend more in destination.

Oct

WatchGuard’s Releases DNSWatchGO

The cloud-based service detects and blocks phishing attacks, command and control callbacks and data exfiltration attempts, especially for remote workers.