August 2019
Aug
15
Duetto: New Report Details How Analytics Helps Hoteliers Make Critical Strategic Decisions and Maximize Performance
Hoteliers in the report say their success has been contingent on aggregating and analyzing clean, strong data.
Aug
15
SevenRooms Appointed as Global Reservation, Table Management & Guest Engagement Platform by Mandarin Oriental Hotel Group
The platform will be implemented and rolled out across all properties during the next 12 months.
Aug
15
Columbia Hospitality to Implement SalesAndCatering.com STS Cloud System
Seven properties will implement the STS Cloud System.
Aug
14
DoorDash Expands to Montréal
DoorDash has expanded its product to serve customers, merchants, and Dashers in French.
Aug
13
Triometric and Juniper Team Up to Offer a Powerful API Business Intelligence Service to Juniper Clients
The Trio analytics service enables Juniper’s clients to access a comprehensive ‘out of the box’ API analytics solution to help them optimize their client management, inventory availability and distribution capabilities.
Aug
13
DeliverThat, Vromo Form Strategic Partnership
DeliverThat and Vromo have teamed up to tackle one of the restaurant industry’s biggest pain points, delivery fulfillment. DeliverThat has agreed to integrate VROMO’s proprietary delivery management software throughout the US and Canada.
Ireland based software company, VROMO, and DeliverThat recently entered into a strategic partnership.
Vromo’s dispatching software will allow DeliverThat to perfect the direct to consumer model, bringing the consistency and quality that brands and customers expect. DeliverThat’s coverage will double across the U.S.
Aug
13
Clicktivated Brings Travel Brands and Tourists Closer Together Through Immersive Video Technology
New partnerships with tourism and travel brands expand Clicktivated’s reach and increase user engagement.
Aug
13
Shiji Adopts Epson Receipt Printers for its POS System
The joint solutions offer complete and seamless POS integration for the hospitality, food service, and retail systems markets..
Aug
13
OTA Insight Releases Compare Module Functionality, Helping Hotels Uncover Competitor Pricing Strategies
Revolutionary new rate-type comparison feature sets up hotels for direct insights into competitor price and discount strategies.
Aug
13
Givex, Launches POS and Loaded Ticket Partnership with Winnipeg Football Club
The partnership will see 166 POS tablet workstations and 27 mobile hand-held tablets deployed across IG Field.
Aug
13
Star Micronics Partners with Square to Offer Solution for Square POS
Star Micronics, a manufacturer of mobile, point of sale (POS), and customer engagement technologies, is proud to announce that Square has added support for Star’s mG-S8200 scale. Square continues to offer their customers a sleek, unified look in their POS with the latest functionality of an integrated scale for sell-by-weight items.
Aug
12
Princess Cruises Announces the Addition of MedallionNet to Six More Ships in 2020
Implementing the new Wi-Fi platform will give guests fast, reliable, unlimited Internet service.
Aug
12
Toast, Envysion Create Closed-Loop Loss Prevention Reporting
Envysion’s Managed Video Solution brings real-time visibility and side-by-side comparison with data from Toast’s POS, back office, and guest facing systems.
Aug
12
TraknProtect Partners with Illinois Hospitality as Safety Button Legislation Passes for Statewide Adoption
Local safety button provider pledges support for Illinois hoteliers and casino operators as wide-ranging after new legislation passes.
Aug
12
Shift4 Payments Launches Third-Party POS Marketplace
Marketplace will offer customers direct access to complementary software applications. Plus, DoorDash is a major integration partner
Aug
12
Accenture Helps Radisson Hotel Group Develop, Implement New Digital CRM Platform and Mobile App
Platform built on Salesforce improves effectiveness and efficiency of operations, enables growth.
Aug
12
Tabulate Appoints Monte Beck as Chief Executive Officer
Beck has more than 25 years of c-level experience in the SaaS, telecom and digital marketing sectors.
Aug
09
Vintry & Mercer Hotel in London Deploys Cloud-Based Interactive TV Solution
TV solution lets guests watch on-demand movies, HD channels, and cast content from their personal devices.
Aug
09
dormakaba Demonstrates How Ambiance Access Management Software Delivers Fully-Connected Mobile Guest Experience via Video
Ambiance allows operators to remotely monitor door activity and integrates with the property management system.
Aug
09
Monscierge Announces Former Accor CIO Laurent Idrac Appointed to Board of Directors
Idrac brings an expansive 30 years of hospitality technology direction to Monscierge.
Aug
08
RCI Acquires Alliance Reservations Network to Accelerate Growth through New Travel Services
Innovative technology platform enables broader B2B capabilities, fully connected door-to-door travel experiences.
Aug
08
Waitbusters Integrates with Postmates
Waitbusters LLC is fully integrated with Postmates to make delivery that much simpler for restaurants.
Waitbusters wanted a way to provide online ordering and delivery services to restaurants that did not have delivery drivers readily available or could not afford third party delivery platform commissions. This allows restaurants to benefit from the additional revenue that online ordering provides while taking out the stress of hiring and managing their own drivers.
Waitbusters supports and helps to create custom in-house online ordering solutions for restaur
Aug
08
Estonia Based Luxury Hotel Leverages eRevMax Solutions for Real-Time Distribution Connectivity
The Villa Ammende in Estonia has recommended RateTiger hotel channel manager by eRevMax for managing its online sales channels effectively. The property has been using RateTiger’s cloud-based channel manager to streamline its online distribution and has seen significant improvement in efficiency resulting in minimizing overbookings and reducing workload.
Located in the health resort of Pärnu, Villa Ammende, the Luxury Art Nouveau Hotel is a 19-room heritage property catering to affluent leisure travellers.
Aug
08
Compeat Adds New Automated Payment Offering
Compeat Pay automated options include automated clearing house (ACH), and includes a built-in virtual credit card.
Aug
08
Wilson Electronics Debuts Cellular Amplifiers that Offer Multi-Tower Targeting (MTT) Technology
MTT allows amplifiers to receive cellular signal from multiple cell towers at the same time and improves cell signal in large commercial buildings including restaurants and hotels.
Aug
07
Radpay Launches Digital Wallet
SpeedPath lets restaurants accept digital wallets without any capital cost or investment.
Aug
07
New Hotel Management Company, HOSDI, Announces Formal Launch
HOSDI provides third-party management for hotel owners, sales support and feasibility studies.
Aug
07
Paytronix Buys Open Dining
Open Dining will now be known as Paytronix Order & Delivery, joining a platform that includes Loyalty, CRM and Stored Value.
Aug
07
Valyant AI’s Enterprise Conversational AI Platform Leverages Data, Upsells at Drive-Thru
Good Times is experiencing an average 6% increase in spend per order and as much as a 23% increase on some days.
Aug
07
Sterling Group Selects GetSwift for Last-Mile Delivery Platform
Sterling Group operates Pizza Hut franchises and other restaurant franchises in Qatar.
Aug
07
John O’Connor Returns to Hospitality Management Corporation as Chief Operations Officer
He previously worked 10+ years with HMC as Director of Operations and is returning with more than 30 years of successful hospitality leadership.
Aug
07
HRI Lodging Simplifies Financial Processes with Aptech’s Cloud-Based PVNG Enterprise Back Office System for 25 Properties
HRI adds PVNG to Execuvue Business Intelligence and Targetvue Budgeting and Forecasting Systems for integrated financial analysis and decision making.
Aug
07
Yiftee, Thanx Partner to Increase Online Sales for Local Businesses
Customer engagement and loyalty platform expands offerings to allow 24-7 purchases of digital gift cards.
Aug
07
Ordermark Adds POS Integration with Omnivore
Partnership will bring third-party delivery service to Oracle Micros, POSitouch, Brink, Dinerware, XPIENT, and Maitre’D.
Aug
07
Berjaya Hotels & Resorts Engages SiteMinder for Rate Disparity Control
The chain offers travelers more than 3k rooms across the Asia Pacific and UK.
Aug
07
Lavu Strikes Deal for Sourcery
Acquisition complements Lavu’s restaurant management platform with end-to-end payment automation solutions.
Aug
06
Waitr Partners with Olo to Streamline Order Fulfillment for Restaurants
Agreement allows for POS integration, with potential to expand restaurant footprint.
Aug
06
Sava Holdings Implements VingCard Essence Door Locks
Hotel development company implements door locks with advanced encryption technology and the ability to upgrade to digital key functionality.
Aug
06
Aramark Acquires On-Demand Food Delivery Service
Good Uncle acquisition expands Aramark’s campus dining solutions
Aug
06
The Retail and Hospitality CISO Releases CCPA Guide
Guide will help hospitality companies better understand and prepare for California Consumer Privacy Act compliance.
Aug
05
CKE Restaurants Appoints Andrew Robinson as Chief Human Resource Officer
Andrew Robinson will join CKE Restaurant Holdings, Inc., parent company of Carl’s Jr. and Hardee’s, as Chief Human Resource Officer. Robinson will report to Ned Lyerly, CEO.
Robinson joins CKE from Starr Restaurants, a James Beard award-winning collection of boutique restaurants. At Starr, Robinson was responsible for activating the company’s growth strategy by building organizational capabilities and infrastructure.
Aug
05
More than 400 Hotel Properties Have Joined Concur TripLink Network
Approximately 8.9M TripLink users / 13k companies will be able to capture hotel bookings made outside of Concur Travel to gain immediate visibility into travel spend.
Aug
05
Harri Partners with OutMatch
Next-gen workforce management technology expands capabilities to assess candidates and further inform hiring decisions.
Aug
05
Deem Launches First Virtual Payment Program in Partnership with Conferma Pay
Program allows corporations to use virtual payment solutions for travel spend, starting with hotel bookings.
Aug
02
Super League Gaming Names Samir Ahmed CTO
Super League Gaming, a leading content and community platform providing competitive and social gameplay experiences across game titles, skill levels and venues, has appointed Samir Ahmed as its chief technology officer.
Ahmed is an accomplished engineer who brings to Super League over a decade of senior leadership experience in the digital entertainment industry. Most recently, he served as head of consumer technology for IMDb, an Amazon company that is an authoritative website about movies, television and celebrities.
Aug
01
Transact Secures Order From Regional Foodservice Operator
128 BOHA! Terminals and BOHA! Labeling App will be up and running by the end of the year.
Aug
01
Ordermark Raises $18M in Series B Funding
Ordermark plans to integrate with existing restaurant technologies, including POS, KDS, last-mile delivery and more.
Aug
01
Cendyn Announces Acquisition of The Rainmaker Group
Acquisition will enable Cendyn to drive performance across all aspects of the hotel business.
Aug
01
Knowcross Announces Launch of Facilities Management App for Commercial Office Space, Vacation Rentals, and Timeshares
Innovative KNOW Tenant app delivers real-time scheduling, tracking, notifications and reporting to enhance responsiveness, increase efficiency and reduce costs.
Aug
01
delivery.com Buys Mr. Delivery
On-demand ordering platform now operates in 1,800 US. cities in 38 states.
July 2019
Jul
31
Airbnb Recognizes STAAH as a Preferred Software Partner
The preferred software partner program was launched in October 2018 to ensure hosts have a great experience connecting with Airbnb.
Jul
31
Black Bear Diner Adds First Chief People Officer, Tammy Johns, to Executive Team
Tammy Johns will lead overall people strategy, including training and talent acquisition.
Jul
31
inCruises International Announces Partnership with NetCents Technology
Merchant agreement will allow inCruises to accept cryptocurrency from paying members.
Jul
31
SHR Integrates with Duetto’s Rate Engine to Provide Personalized Guest Rates
Integration allows SHR Windsurfer clients who have a loyalty program the opportunity to set dynamic room rates based off of members’ profile and value.
Jul
31
Hapi Achieves PCI-DSS Service Provider Certification
Hotel Companies Have a Simpler Approach to Secure Compliance
Jul
31
Eleven Reaches More Than One Million Guestrooms Worldwide
ElevenOS platform enables hoteliers to deliver a better Wi-Fi experience.
Jul
31
App IT Byte Releases Major Upgrade to Hinfo Digital Hotel Solution
Hinfo offers guests both an auto translation of hotel compendiums and messaging capabilities in their preferred language without requiring a hotel tablet in every room.
Jul
31
IgnitionOne: 33% Increase in Cart Abandonment Since Q4 2018
Research report reveals revenue lost to cart abandonment reached an estimated $3.2B with luxury hotels seeing the highest abandonment rates.
Jul
31
eRevMax Expands in the Middle East Through a Technical Partnership with Intimus PMS
Integration will help hotels improve online revenue with seamless channel connectivity.
Jul
30
Ingenico TravelHub Opens Up New Payments Routes For Travel Companies
Ingenico’s TravelHub enables travel companies to easily connect to payment capabilities in fast growing markets, increasing conversion and online revenue.
Jul
29
More Than Half of Hotel Industry's Top 2019 Hotel Management Companies Use M3
M3’s client share includes three of the top 10 and seven of the top 20 hotel management companies.
Jul
29
PAR Technology Adds API Integration With Mobiry and Brink POS Software
Mobiry affordably brings a level of AI personalization and recommendations traditionally reserved for e-commerce giants to the QSR and fast casual industry.
Jul
29
Ingenico Group Adds Partner Marketing Platform
Cloud-based platform delivers toolkit for quick deployment of marketing content.
Jul
29
Olo Releases Flexible Tablet to Control Digital Order Stream
With Expo orders from direct and indirect channels appear in a single, consolidated stream regardless of how orders are placed and how they are handed off.
Jul
29
Epson Announces OmniLink Merchant Services 3.0
SaaS-based cloud platform supports VARs as key to supply chain.
Jul
26
Posera Updates KDS
Posera's KDS is capable of 3rd-party API integrations with any point-of-sale (POS) system
Jul
26
INTELITY and Silverware Partner to Fully Automate Food & Beverage in Hospitality
The new integration will help hoteliers increase revenue through streamlined food service delivery.
Jul
25
Water Pilot Expands Pilot Relationship with Holiday Inn Franchisee
Water Pilot reduces water consumption and provides companies with live remote consumption monitoring for long term leak protection and water asset management.
Jul
25
Unified Payments' Partnership with VIP Systems Gains Traction in the Hospitality Industry
Partnership between Unified Payments and VIP Systems targets the multi-billion dollar travel and hospitality industry with the signing of Hyde Beach House.
Jul
24
Toast Acquires StratEx to Simplify HR for Restaurants
HRIS platform built specifically for restaurants will streamline payroll, HR and employee management for the restaurant industry.
Jul
24
Nor1’s PRiME Decision Platform with Real-Time Merchandising Banners Drives Double-Digit Conversion Rate for Hotels
Data-driven merchandising banners reflect true inventory through integration and trigger guests to respond to highly relevant and timely offers.
Jul
24
SG Blocks to Build First Prototype of Mobile Hospitality Units in New York State Q3 2019
Units can be seasonally relocated, a hospitality industry first.
Jul
24
eRevMax Makes Inroads in Bahrain with Hani Group
Provides rate intelligence and connectivity solution through RateTiger powered by LiveOS.
Jul
24
Star Micronics Launches Kitchen Buzzer
mC-Sound Kitchen Buzzer alerts kitchen staff to incoming orders
Jul
24
INTELITY and BluIP Partner to Implement Phone Calls Through In-Room Tablets
The two companies deliver on hoteliers’ demand for an alternative to landline phones.
Jul
23
Nodus Technologies' PayFabric Supports Microsoft Dynamics 365 Business Central
Users of Microsoft's ERP can integrate payment processing and establish a secure payment portal with Nodus' cloud-based payment processing platform.
Jul
23
Quore's Pool Readings Module Helps Hotel Stay Safe
The Courtyard by Marriott Sedona is testing water areas and recording data twice daily in Quore; Module keeps hotel accountable and enables it to pass county health inspections.
Jul
23
SHR Introduces Wave RMS
New revenue management system marries machine learning with human intelligence to optimize hotel revenue strategies.
Jul
23
Aileron Management Partners with ProfitSword to Maximize Performance Forecasting Abilities
Hotel management company implements ProfitSage to provide company-wide data performance visibility, ensuring maximum cost-efficiency and revenue-enhancing abilities.
Jul
22
NexPoint Hospitality Trust Announces Agreement to Acquire Condor Hospitality Trust, Inc.
NHT will acquire 15 select-service and extended stay hospitality properties, representing 1,908 guestrooms across eight U.S. states.
Jul
22
SHR Engages Services of Data Science Team Algorth
Algorth to provide SHR with technology that blends rule-based algorithms with modern machine learning.
Jul
22
Moxy Hotels Upgrades Communication Infrastructure to Avaya IX Workplace Solutions
Infrastructure upgrade allows Moxy Hotels to increase efficiency and effectiveness of hotel operations, provide superior customer engagement, and offer enable disaster recovery.
Jul
22
TravelClick Debuts New Solution to Give Hotels Insight into 27 Million Home-Sharing Listings
Giving hoteliers a better view of alternative accommodations allows them to make smarter, data-driven decisions to drive revenue and profitability.
Jul
19
Berkshire Hotels Group Launches SalesAndCatering.com STS Cloud System
Solution lets property teams cross-sell remotely and verify room inventory, rates and meeting space availability from a client’s office.
Jul
19
Insight Launches Connected Suite to Accelerate Adoption of IoT Solutions
Introduces repeatable platforms for clients to quickly deploy, manage and mine for insights from multiple IoT sources
Jul
19
SOCi Launches Google My Business Posts Integration
New integration enables local businesses to efficiently manage a social marketing strategy on Google, enabling engagement with Google’s vast user base.
Jul
19
Postmates Add Adyen as Payments Processing Partner
Adyen provides a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods.
Jul
19
TraknProtect, SONIFI Team Up for Hospitality Focus
Partnership will provide hotels with real-time location tech for employee safety devices.
Jul
19
PAR Technology Announces New PixelPoint POS Software Integration With Guestline
ParTech, Inc. (PAR), a provider of point-of-sale (POS) solutions to the restaurant and retail industries, announced the integration of PixelPoint POS software to the next generation Guestline cloud Property Management System (PMS).
Through the integration to Guestline’s PMS, hoteliers can seamlessly access PixelPoint data across their single or multi-site properties. PixelPoint/Guestline integration provides room billing and automated reporting plus kiosk self-ordering, integrated table reservations, and online ordering.
Available globally as a subscription or perpet
Jul
18
ARABSOFT Completes Technical Connectivity with eRevMax
Hoteliers to benefit from direct data transfer between their PMS and sales channels.
Jul
18
Lodging Interactive Launches CoMMingleDIRECT
Service provides 24/7 social media reputation & crisis management for hotels and resorts covering Facebook, Instagram and Twitter.
Jul
18
Crescent Hotels & Resorts Hires Nancy Johns as VP Digital Strategy
Johns will lead and manage execution of corporate and property marketing strategic goals.
Jul
18
United Franchise Group Hires Bob Andersen as Director of Sales, Food Division
Bob Andersen will oversee sales for Jon Smith Subs and The Great Greek Mediterranean Grill.
Jul
18
The Ranch at Laguna Beach Streamlines Operations and Elevates Guest Experience with AI-Powered Ivy Smartconcierge
Go Moment’s Ivy provides responsiveness, efficiency and profitable opportunities for high-end California Beach Resort
Jul
17
Prince Waikiki Hotel Provides Staff with Panic Button Tech
Hawaiian hotel is the first in the state to offer staff such technology.
Jul
17
91% of SMBs Think Online Customer Reviews Are Critical
Only 60% say they respond “all the time” or “frequently”
Jul
17
OnDeck, Upserve Form Partnership
Upserve Customers gain access to online financing from OnDeck.
Jul
17
Hotel del Coronado Installs State-of-the-Art Parking Tech
Access Professional Systems to install tech which will pair with Hilton's OnQ PMS interface and its digital key utilization to provide an exceptional customer experience.
Jul
17
LG Invests in Washlava to Modernize Hotel Shared Laundry Experience
Washlava allows customers to reserve and pay for laundry machines at hotels using their smartphones.
Jul
17
Carnival Corporation Launches Website Featuring Advanced Air Quality Systems
New microsite features information, videos, animations, photos and graphics to showcase innovative systems that enable its cruise ships to meet global standards for clean air and water
Jul
17
Tillster Releases 2019 Self-Service Kiosk Index
Study details how kiosks increase check-size and improve operations.
Jul
17
Duetto, RMS Cloud Enter Technology Partnership
Cloud-based hospitality tech firms announce two-way integration, helping joint customers better manage pricing, inventory and segmentation.
Jul
17
Foodsby Meetings Helps Offices Order Group Lunches
Office workers can order lunch from local restaurants and get it delivered to the office for $1.99 on individual orders and only $10 for group orders.
Jul
15
1Huddle Announces 255% Revenue Growth
Mobile gamification brand continues to change how companies prepare their employees to work.
Jul
12
Star Micronics, OrderOut Team Up to Improve Online Ordering
OrderOut, paired with Star Micronics CloudPRNT printers, helps restaurants to streamline online orders and increase efficiency.
Jul
12
Shipt Partners with Smart Foodservice Warehouse Stores
Membership-based service to offer same-day delivery to 15 markets.
Jul
11
WorkJam Unveils New Secure Enterprise-Class Messaging System
New features provide advanced functionality to improve employee engagement and operational excellence.
Jul
11
Coast Hotels Selects IDeaS’ Automated Technology to Evolve Its Revenue Strategy
North American hotel chain chooses to remove manual processes, provide greater connectivity and enhance overall efficiency.
Jul
11
Zingle Announces Four New Integrations to Help Hotels Further Personalize the Guest Experience
Springer-Miller Systems, Maestro, Megasys, and Visual One Integrate with Zingle.
Jul
11
KNOWCROSS Expands Its Operations in Portugal with the Signing of Corpo Santo Hotel in Lisbon
KNOWCROSS will help hotel address challenges with internal staff communication and guest resolution tracking.
Jul
11
Lightspeed Expands Inventory Management Features
POS software can better manage product stock, giving independents more control over daily operations
Jul
09
Sheraton Bucharest Becomes First Romanian Property to Offer Guests Digital Keys
Hotel implements ASSA ABLOY Global Solutions Mobile Access to give guests instant access to rooms.
Jul
09
SpotOn Extends Partnership with TSYS to Expand Payments Capabilities to SMBs
Agreement enables SpotOn to have more direct relationships with clients.
Jul
09
Cisco Intends to Acquire Acacia Communications
Acacia's coherent optics technology empowers webscale companies, service providers, and data center operators to meet the fast-growing consumer demands for data.
Jul
09
SALTO Systems and INTEREL Deliver BLE Wireless Lock Integration for Guest Room Connectivity
The integration provides secure room access control for guests and staff that works in tandem with in-room thermostats and controls to ensure that energy consumption is minimized.
Jul
09
Star Micronics Introduces mUnite mPOS Solution Stands
Stands free up counter space.for restaurant operators.
Jul
08
apaleo Partners with SiteMinder
Partnership will help remove the friction involved with manual online distribution for hotels.
Jul
08
Waitbusters’ Digital Diner On Track to Seat 1,000,000 Guests Annually
During the past two years, software has expanded to include options such as table management, online ordering, third-party delivery support and more.
Jul
03
Madison Concourse Hotel Uses Real-Time Dynamic Yield Management in Maestro PMS
Maestro’s Integrated Yield Management pushes optimized rates to online channels and call centers.
Jul
03
Monscierge's Updated App Helps Hotels to Overcome Language Barriers
Monscierge Connect Staff app added photos and images to help staff overcome language barriers.
Jul
03
KFC Celebrates National Fried Chicken Day With Free Grubhub Delivery
KFC will offer free delivery July 4-7.
Jul
02
Workforce Insight Buys SMK Workforce Solutions
SMK Workforce Solutions helps hospitality and retail organizations build the optimal labor model to deliver a consistent customer experience.
Jul
02
Single Digits Announces Acquisition of Sunray
The addition of Sunray’s core networking and software capabilities reinforces Single Digits’ ongoing commitment as a provider of intelligent managed networks, High-Speed Internet Access, and next generation Wi-Fi solutions.
Jul
01
Miller’s Ale House Deployment of CrunchTime! Earns Platform a SDCE 100 Award
CrunchTime! named to Supply & Demand Chain Executive’s SDCE 100 Top Supply Chain Projects
Jul
01
xtraCHEF's Latest Release Includes Restaurant Inventory Management
The cloud-based restaurant management software provider adds Inventory Management and Order Management.
Jul
01
Yum! Brands Names Chris Turner as Chief Financial Officer
Chris Turner joins Yum! Brands from PepsiCo where he was SVP and GM.
Jul
01
Brent’s Deli Launches New Website
Brent's Deli, a Los Angeles delicatessen & restaurant, has launched a new, full-featured website.
Not only does Brent’s Deli new, streamlined website showcase their daily and weekly specials, it also offers a fully integrated online ordering platform for take-out and catering customers.
