Dutch Brothers, Peet’s, Original Chop Shop, National Coney Island, Primanti Brothers win for innovative digital guest engagement programs.
With this virtual brands division, Deliverect Marketplace now seamlessly connects restaurants and dark kitchens to quality label virtual brand partners so they can deliver even more delicious offerings.
PourMyCocktail will enable waitstaff to get drinks into customers’ hands quickly and easily, with 100% recipe consistency and no bartender needed!
QRails’ AnyDay platform becomes one of the first SAP®-certified solutions for EWA, interoperating with SAP® SuccessFactors® solutions.
The digital signage software pioneer brings the customer experience and revenue generation closer together with interoperable QL and Aquaji solutions, latest compact StiX media player dongles.
Denver-based casual dining restaurant selects digital customer loyalty, offers and engagement platform to upgrade ordering, customer rewards and more.
With this merger IDS Next becomes a full-stack enterprise SaaS provider for hotel chains and groups.
The credit or debit card chip and/or the card's internal RFID used for NFC contactless payments will not work without first the card user's fingerprint being successfully matched against their fingerprint that is already stored inside the card.
The Squirrel Cloud Full-Service Edition was honed based on feedback from the independent restaurants participating in the Squirrel Cloud Early Access program throughout 2021 and 2022.
Fully customizable Level 2 EV charging stations with HD digital signage for restaurants and more are now available. NRA Show booth 5645.
Aloha Cloud is easy to use, delivering the same order-taking and payment experience for staff across fixed terminals and handhelds.
The foodservice equipment industry is in the midst of the largest digital transformation in history. NRA Booth 4023.
Revel Loyalty XT powered by Como is an integrated loyalty solution tailored for SMBs.
CellPoint and Continuum Partner to Bring New Payment Orchestration Capabilities to Expanded Segments
Partnership will enable Continuum to extend its services to the hotel and hospitality industry and will enable hotels to keep global travelers engaged while reduce processing costs.
The new Square for Restaurants mobile POS enables seamless tableside service and order management. Plus, restaurants can now use Soundhound to take voice orders automatically without having staff answering the phone. NRA booth 6057.
NRA Show News: Lavu and Verifone Partner to Provide Unified Payments and Point of Sale Solutions to Restaurants
Cross-distribution partnership will enable card present, card not present, mobile, peer-to-peer, and cryptocurrency payments at restaurants.
The iVario is an intelligent multifunctional cooking system that exceeds the capabilities of conventional tilting skillets, kettles and deep fryers. NRA Booth 4454.
NRA SHOW NEWS: Wi-Charge and Charter House Innovations Launch Over-The-Air Wirelessly Charged Displays for Hospitality Industry
Companies plan to demonstrate the technology at the NRA show next week.
Operational support for facilities, hospitality, healthcare and retail’s increasingly tech-driven world.
The Overview consolidates and tracks key commercial metrics in one singular view.
New combined entity to significantly accelerate user engagement and retention capabilities for digital brands globally.
Worldwide Guest Review Analysis of First Quarter 2022 Shows New Expectations Towards the Hospitality Industry
Vacationers put more value on sustainable tourism offers and are ready to pay more for them.
Luxury Panamanian property implements Mobile Access-ready VingCard Signature RFID door locks alongside Elsafe Zenith in-room safes and Polarbar minibars.
The restaurant management platform's robust integration with Square provides hospitality operators with full visibility into their operations, connecting purchases with sales data and labor in real-time with Craftable's newest addition, Analytics.
Software and payment company has tripled revenue in the restaurant sector over the past year as businesses look to grow revenue, decrease costs, and improve the guest experience.
Preferred Hotels & Resorts Selects Canary Technologies as Its Exclusive Guest Management System for 650+ Properties Worldwide
Preferred Hotels & Resorts is one of the world’s largest independent hotel brands, representing more than 650 of the world’s finest independent hotels, resorts, residences, and unique hotel groups across 80 countries. Canary’s Guest Management System will augment the entire guest journey at Preferred member properties from pre-check-in through post-checkout, which provides hotel staff members with a new set of efficiency-increasing tools and guests with a more streamlined and enjoyable experience.
Revel’s New Driver XT, powered by DoorDash Drive, enables restaurants to add delivery with fewer costs.
The Marketplace will integrate a single application with all operational systems and communication channels in one place.
The company's flagship product, Fresh KDS, helps restaurants manage logistical complexities created by the explosion of digital ordering
International Youth Convention Hotel Increases Room Revenue by 8.64Million RMB after One Year with IDeaS
IDeaS Consulting helps build revenue culture within the International Youth Convention Hotel leading to revenue growth of 8.64Million RMB.
The company offers solutions that span physical security, network, voice connectivity, and business intelligence.
Oaky is one of Oracle's first partners to go live with its new Oracle Hospitality Integration Platform.
This integration enables 7shifts clients to seamlessly and autonomously share their labor data with the MarginEdge platform, empowering them with a full view of their entire controllable costs.
Integration provides hotels dynamic mobile-first tech pairing to amplify in-stay dining experience.
Brands that don’t offer or have basic loyalty programs are missing out on a major opportunity to capture customer wallet share, says new report by Incisiv and Punchh.
CardFree Concierge is a full suite of solutions from geo-location for poolside ordering to enhanced in-room ordering, all specifically tailored to deliver a superior guest experience while taking the strain off of employees through digital connectivity.
Partnership gives restaurants the tools to deliver real-time tailored messages to each and every guest.
The platform was designed for and in collaboration with system integrators to install, control and manage Philips professional displays remotely from any location. PPDS Wave’s API-first architecture allows for the integration of third party systems and applications for improvement of existing workflows.
Servers can use SimpleTab to accept an array of payment types, including EMV, contactless, and swipe card payments. This table-side solution also makes it easy and quick to split checks quickly, add tips, and print receipts all from one convenient device.
At Resident Culture Brewing, the team recently adopted the GoTab POS, streamlining the ordering process and empowering guests to place their food and drink orders and pay via their own mobile device. The result was a 15% increase in the average tab.
Prior to the pandemic, 95% of hotels did not manipulate their prices, but the pandemic was a true catalyst for the adoption of hotel revenue management tools.
Allows companies to offer loyalty programs to compete with larger chains.
Research Says Boutique Hoteliers, Property Owners and Accommodation Hosts Want a Mobile App to Monitor, Access their Business
A recent study reveals a booking and property management mobile app is “extremely important” to run and operate business due to the “convenience of day to day management at your fingertips.”
RV360 is a next generation virtual site inspection app for hotels, event spaces and their clients.
Curacity Announces New Tech Integrations to Help Streamline the Way Creators and Hotels Work Together
The analytics company powering travel for the “creator economy” improves user experience for hotels through integrations with OPERA and Siteminder.
Thanks to a new API integration, Maverick clients can now integrate the data collected from the Guest Survey solution within the Guest Experience Platform directly within the CRM.
Products extend Harri's current talent acquisition and workforce management capabilities to create the first scalable, end-to-end Employee Experience Platform.
The Trip Affiliate Network platform will streamline operations using technology solutions adopted by hotels to facilitate their direct connectivity and automate their inventory management processes. It will enhance connectivity to SST to increase review output and reduce manpower which will be a major productivity gain.
2022 models of The Wall deliver incredible technological innovation – including the slimmest ever pixel pitch display at a mere P0.63.
Nuvola’s dynamic hotel task management and operational capabilities will enable Sabre’s innovative vision for the future of hospitality retailing.
Interest in digital card options has grown, with physical cards still in demand.
Acrelec Launches Double-Check, an AI-powered 'Smart Scale' for Restaurant Delivery and Drive-Thru improves order accuracy with automated confirmation of bag contents based on a patented weight prediction algorithm.
Facing challenges sharing data and actions across systems, InTown has implemented SHR’s Bridge platform to automate traditionally manual processes.
Intellihot Installs iQ1501 tankless water heaters to reduce environmental impact and improve system reliability.
Granular accommodation search data from trivago will be used to enhance Atomize’s demand modeling capabilities and generate more revenue for its hotel customers by optimizing rates in response to real time market demand.
The platform creates a hybrid blend of virtual event space and international marketplace, with up to 5,000 virtual vendor profiles serving 30,000+ members.
InnSpire Partners with View to Offer Contactless Guest Experience at Vancouver, British Columbia’s Five-Star Versante Hotel
Guests can use their phones or in-room TVs to control everything – from lighting to temperature to the tint of their room’s smart windows.
Meeting’s volume shows signs of continued momentum as the industry recovers.
BD4's AI-driven models provide real-time understanding of shoppers' evolving profiles, matching the ideal products and content to every visitor for a deeper connection that drives conversion and revenue.
Vindow is a cloud-based travel technology platform that brings buyers and sellers of contracted accommodations together to facilitate a more effective RFP and contracting process.
Partnership allows customers to manage leads and bookings for private events and reservations in one dashboard.
Staff members across various departments will utilize Orion for real-time communication, including housekeeping, engineering, food and beverage, security, events, recreation, and concierge.
Later this year Grubhub will begin offering a Pay Card for corporate clients to enhance order flexibility for workers.
Campaign seeks to reignite travel nationwide and showcase the economic and community benefits hotels provide in neighborhoods across the country.
Optii Solutions, a cloud-based hotel operations software, has announced its partnership with Rodd Hotels & Resorts, which will adopt Optii Solutions technology across all seven properties throughout Prince Edward Island, Nova Scotia and New Brunswick.
Expedia Group Open World is its new purpose-built technology platform that will deliver an entire ecommerce suite, with building blocks like, payments, fraud, conversations, and service, that anyone can use to accelerate, enhance, or even enter the travel business.
SevenRooms report reveals top booking incentives and loyalty program must-haves for hotel guests.
Students will first learn OPERA Cloud in their coursework and apply this knowledge with hands-on training in the hotel when it opens later this year.
With Toast for Hotel Restaurants, employees can be more productive and guests can get a better order and pay experience.
Stayntouch PMS Integrates with Toast PoS, Delivering a Streamlined and Mobile Dining Experience for Hotel Guests
Integration allows restaurateurs to look up a guest room and posting status, post charges to a guest’s room, and view a summary of charges in the guest’s folio.
Company provides new range of products including Adactus Orders, Adactus Reservations, and Adactus Intelligence.
Restaurants using My Menu can switch on this feature from their backend.
Average hourly wages for hotel staff is $16.51/hour with room attendant specific wages at $14.63/hour.
The Gale South Beach to Offer Guests a 5G High-Speed Wireless Private Network Enabled by CBRS Spectrum
“This new technology will provide hotel guests with the fastest and most responsive digital connectivity available, impacting both guest engagement and hotel operations,” said Russell Galbut, chairman of GFO Investments. “Launching at The Gale South Beach will open new doors for hoteliers, enabling operators to revolutionize their offerings with new technology, both in-room and across hotel campuses.”
Cartwheel’s Hybrid Delivery model allows businesses to maintain an in-house program alongside their third-party partners, enabling them to self-select some orders for self-delivery and redirect the rest to third-party services.
IT Teams in Hospitality, Travel Industries Provide the Highest Employee Satisfaction Rating of Any Industry
However, these organizations also take the longest time to resolve issues, with their average resolution time at 27.32 hours.
Curator Hotel and Resort Collection Selects Canary Technologies as a Preferred Vendor for Digital Credit-Card Authorizations
PCI-compliant solution will help Curator’s member hotels process credit card payments more securely and efficiently.
The two-way integration will enable existing Maestro users to streamline their housekeeping and provide dynamic alignment between the front and back of house in hospitality operations.
Half of consumers said that they are buying, or would be interested in buying a virtual or augmented travel experience, ranging from a sightseeing tour or a hotel stay.
Electric car rental partnership helps lower the carbon footprint and provides guests with a sustainable travel option.
Chris Jennings joins as Technical Director of Integrations to develop and implement the API strategy for the new portal.
As a result of this collaboration, travel businesses of all sizes now have greater accessibility to premium hotel content and technology via the OTRAMS GO platform, helping generate higher revenue, grow their businesses, and improve efficiency in the travel ecosystem.
After a banner year, Replicant plans additional expansion of its AI-based solution.
Early adopters Burger King, Buffalo Wild Wings, Dave & Busters and Little Caesars find UPshow Shift an easy-to-use online platform enabling better communication with their employees.
"Tripleseat looks very professional and is extremely user-friendly; this was an easy decision for us," says Kate Thompson, Area Director of Sales & Marketing for Viceroy Hotel Group.
Now featuring high bright possibilities, extreme power saving and predictive maintenance, the latest models to PPDS’ 7000 Series L-Line DV LED displays are its most energy efficient and cost-effective to date, offering unrivalled quality and unrestricted creativity to installations of any shape, size or location.
Leveraging LoRaWAN technology, remote temperature monitoring penetrates solid objects like refrigerators and freezers, then uploads temperature data to Squadle's Digital Checklists.
New Virginia-based luxury residential suite hotel turns to Think Simplicity for its turnkey, versatile communication solution.
Wyndham Rewards Members can now use their points to pay anywhere Apple Pay® and Google Pay™ are accepted.
Vervotech Partners with wbe.travel to Deliver Standardized Data Through Hotel & Room Mapping Products
This new technology partnership will help wbe.travel leverage Vervotech’s AI-powered Hotel, Room Mapping and Master Hotel Content products to remove duplicate and inconsistent hotel listings and intelligently standardize hotel and room content across their own customers. Vervotech will also enable wbe.travel to gain access to real-time data, mapping percentage, content quality and statistics for improved revenue and optimized operations. "Vervotech is experiencing significant growth and our partners are key players in our success journey," said
Rolls out first deployment with North Carolina’s HUBB Kitchens.
The integration allows The Chicago Hotel Collection to provide a completely contactless guest experience, including mobile or kiosk check-in, while improving guest satisfaction at each touchpoint.
The company says these robots are now ready to transition to outdoor deliveries.
Guest satisfaction overall falls 2.7% to a score of 71, with over half of the major hoteliers posting ACSI declines of 4% or greater.
Over 250 restaurants in 80 U.S. cities currently use Mealco to increase their revenue. With Mealco, restaurants convert their back-of-house resources into a digital-friendly operation that can handle the high demand of online delivery, while keeping existing staff in place. This ultimately enables restaurants to create new revenue streams and maximize their bottom line. “Our outlook is that online ordering will continue to grow,” said David Portalatin, the NPD Group’s food industry advisor and author of Eating Patterns in America, Mealco's benefits to restaurants include:
On Earth Day and every day, Universal Green Group has been a leader in the green energy space since 2009 and entered the EV charging market in 2021. Its industry-leading chargers were designed from the ground up to meet the growing needs of EV travelers in the U.S., and its hospitality industry offerings were created to make the decision to install EV chargers incredibly simple. The manufacturer and service provider works directly with hotels to install both fast charging units for quick-stop charging and short charging units for overnight guests.
TELEV8 will leverage TiVo’s Managed IPTV Service to deliver a new and compelling entertainment experience for hotels and other commercial venues.
Sofitel Dubai The Palm, by Accor, Successfully Deploys Quicktext AI And Big Data Solutions for Hospitality
Quicktext offers hotels innovative artificial intelligence, structured data, and big data solutions dedicated to the hospitality industry in 76 countries.
Restaurants can leverage Flybuy to make their operations more eco-friendly through minimizing waste and food loss, and reducing carbon emission from idling cars.
LG is only display manufacturer to achieve ‘Leader’ rating in MindClick Sustainability Assessment Program for Marriott
The U.S. Meetings Recovery Forecast remains stable and still on track with March exceeding recovery targets and some markets at or near recovery by end of 2022.
Fortis Achieves Oracle Validated Integration Expertise with Oracle Hospitality OPERA and Oracle Retail Xstore for Delivering Proven, Repeatable Payments Integration
Integration enhances seamless and secure payments experiences for Fortis’ hospitality and retail channels.
Brumagim will lead Choice's sustainability and corporate social responsibility initiatives, championing the pillars of environmental sustainability, human rights, diversity and inclusion, philanthropic and community engagement, and corporate governance.
Prodly AppOps release provides a complete audit trail of all CPQ data changes.
Expedia Group Takes Action to Improve Sustainability in the Travel Industry by Joining the Travalyst Coalition and Becoming a Signatory of the Glasgow Declaration for Climate Action in Tourism
Two hotel technology leaders work together to optimise revenue for all hotels.
The integration will help hotels increase productivity and efficiency.
Hotel tech companies co-innovate to deliver over 45% more guest spend per upgraded night to hotel partners and provide a customized guest experience.
RendezVerse is leveraging Web 3.0 technologies to transform how the hotel and events industry will operate with a mission to build the tools and services that will allow enterprises to meet and thus promote their products in the metaverse.
Stayntouch and D-EDGE Partner to Optimize Global Distribution for Hotels in Europe and Around the Globe
Stayntouch’s integration with D-EDGE seamlessly delivers information on inventory, availability, restrictions, and rates, while also being able to accept reservations from various booking channels.
New solution integrates video security, access control, data and communications technologies for greater safety, productivity and collaboration.
Lodging franchisor rolls out mobile-first revenue solution ChoiceMax, powered by IDeaS, across global enterprise.
The new partnership will bring GoTab’s innovative, cloud-based technology solution to a multi-merchant food hall in Gresham, Oregon, featuring micro- and standard-size restaurants, micro-groceries, and micro-retail spaces.
New report examines what to expect for the future of domestic and international business travel, including the factors that will influence travel, and when we’ll reach pre-pandemic spend.
Guestmeter is an innovative guest feedback management software company that hospitality professionals can use to capture guest feedback via QR code surveys, lobby kiosk surveys or send post-stay e-mail surveys.
On average, guests tip on 18% more transactions at QSRs when they pay through Toast Mobile Order & Pay.
SOCi will integrate with the Olo API, allowing Olo data to pass through to the SOCi platform and its localized listings management solutions.
Acquisition will add hotel portfolio and chain revenue intelligence solution to its commercial platform.
This partnership furthers SpotOn's commitment to democratizing technology for restaurants of all sizes, while broadening MarginEdge's integration capabilities.
Event explored card innovations, cryptocurrency, mobile identity and the future of fraud response.
Acquisition will support expansion and growth in North America
Visual Matrix Expands Reach to 3,000 Properties Worldwide with New Complete Hospitality Operating System
The hotel technology provider will showcase several new system features and will co-host a special session honoring women hoteliers at AAHOA this week.
Deploys cloud PMS across seven properties in New England.
Choice Hotels announced as first hotel chain to make corporate travel more flexible by allowing companies to pay on terms with consolidated billing.
Omni Hotels & Resorts Launches Seamless Instant Booking Experience for Both Group Rooms and Meeting Space
Groups360 empowers event organizers to book rooms and space in a single transaction on GroupSync.
Google Hotels improves the traveler booking experience and aids hotel properties by featuring their presence prominently. In addition, Google’s functionality offers the opportunity for travelers to book directly, bypassing Online Travel Agencies (OTAs).
Legacy copper-wire phone lines are being rapidly phased out by telecommunications providers, creating a challenge for safety devices and business-critical systems that require a POTS line and often can’t be migrated to voice over internet, or VoIP, service.
PPDS Partners with D-Tools to Bring More Choice and Visibility to AV Integrators for Faster and More Cost-Efficient Project Completions
New partnership provides D-Tools’ software users with full access and up-to-date details (including dealer specific pricing) across PPDS’ entire Philips pro TV, interactive, direct view LED and digital signage portfolio, for use in streamlining their project workflows.
The 75-inch model is LG’s first 4,000-nit display to offer 4K UHD resolution.
stayAPT Suites selects World Cinema (WCI) technology portfolio including surveillance, secure high-speed Wi-Fi and in-room entertainment.
Managed IT service provider to execute large-scale deployment of mobile access solutions to Marriott franchised properties across the region.
All 20 properties in the brand will move to Mews Hospitality Cloud in 2022.
By allowing qualified candidates to skip applications and schedule their own interviews, the hourly work marketplace expedites the job search.
Splashtop AR allows remote technicians to easily see and fix onsite technology issues faster to reduce downtime and operating costs, increase productivity and improve customer/employee satisfaction.
The integration to Delphi’s Insight Verify order confirmation application provides real-time order information to the drive-hru customer to improve accuracy and speed of service.
Many high-tech consumers use mobile apps to connect with QSR (72%) and table-service restaurant (79%) loyalty programs, and 67% and 55% of mainstream technology consumers do the same, respectively, according to Paytronix's new report.
World’s third largest hotel brand to implement SP Square’s advanced operations management technology platform as Company Standard.
The new Stand now integrates Square’s contactless and chip card readers into the display, In 2021, tap and dip payments made up 98% of global cashless hardware transactions on Square’s fully integrated payments devices
Software solutions enhance operational efficiency across all Hong Kong properties and will extend to the full global portfolio over time.
Guestline Announces New Global Connectivity Partnership with Google to Help Hotels Drive More Direct Bookings
Leading hospitality technology company Guestline is to offer hoteliers the opportunity to provide accurate rates directly to Google as part of a new connectivity partnership.
Forward-looking on-the-books hotel group occupancy rates for 2022 in the US already match the total made in 2021, and outperform 2020.
Hospitality tech company enters new agreements to power additional 600+ units across U.S., Mexico, Panama and Iceland, positioning the company for strongest Q1 to date.
Operator of LEGOLAND® theme parks and SEA LIFE® aquariums uses Oracle point-of-sale and hospitality technology to personalize and simplify guest visits.
Vivid has formed a new partnership with Advanced Mobile Payment, a global provider of complete payment solutions and EMV smart devices built around usability, security, and smart integration options.
Curator Hotel & Resort Collection Selects Infor, Oracle, and Stayntouch as Preferred Property Management System Providers
Curator members can increase service levels and operational visibility through these platforms, reduce costs, and deliver personalized experiences that leave guests craving their next stay.
Qu’s native Kitchen Solution, Kitchen Compass, provides in-kitchen and above-store visibility to all orders
The card offers consumers exclusive rewards on every purchase.
With three new-build hotels opening within a few months of each other, Mainsail Lodging & Development was looking for a partner that could meet each hotel's specific in-room entertainment needs.
New TVs give guests complete choice and control over how and when they choose to access their preferred TV and entertainment channels and services while also being contactless.
428 percent increase over March 2021 and significant growth for the second month in a row in 2022 marks a turning point for meetings and events market.
New solution optimizes cashless tip capture and distribution, offers faster tips and fee-free financial tools to service professionals.
Hotel brand embarks on a journey beyond rooms revenue management toward total profit optimization with IDeaS.
Hospitality Industry Leader Andrea Foster Joins Electric Vehicle Charging Movement; Becomes Advisory Board Member for EVPassport
Foster says EV charging shouldn’t be an afterthought, but rather, an essential service element to drive guest and investor preference moving forward.
The partnership opens up a network of local delivery options for Olo’s 500+ multi-unit restaurant brands
Advanced mobile check-in and robust automation enable The Hotel Concord to empower staff and amplify the guest experience.
myDigitalOffice Expands Platform to Now Include Revenue Intelligence Data with Acquisition of Focal Revenue
Focal Revenue to bring additional visibility across hotel portfolios with curated hotel revenue insights.
Developed by remote internet measuring service Epitiro, the new widget can be easily added to any hotel website to reveal at-a-glance, up-to-the-minute performance figures, averaged for any time period.
The cloud-based solution is now available to hospitality operators beyond the U.S.
Crystal Springs Spa & Golf Resort Centralizes Inventory Control Across 12+ Revenue Centers with Maestro PMS/Yellow Dog Software Integration
Integration provides Crystal Springs Resort a centralized platform for retail, pro shop, and spa inventory control.
The first applications available on the Cendyn Hospitality Cloud are Starling customer data platform (CDP) and Cendyn’s website content management system (CMS).
The app offers a full suite of guest functionality including mobile check-in and guest messaging.
Green Fig Resort & Spa Partners With Hotel Internet Services to Cater to Guest Demands for High-speed and Reliable WiFi
Caribbean resort’s elimination of connectivity challenges ensures competitive edge in fully addressing modern traveler needs.
National Restaurant Association says restaurants are still strugglin; economic conditions threaten nearly 20% of restaurants.
PCI DSS v4.0 replaces version 3.2.1 to address emerging threats and technologies and enable innovative methods to combat new threats.
Choice can now offer an ‘Instant Group Room Block’ that enables its customers to immediately reserve a large block of rooms for their guests without having to engage the participating hotel directly, and with no need for guests to call the hotel.