June 2020
Jun
05
Akia Unveils Contact-Free Communication Features to Help Hotels Reopen Safely
As the industry recovers, hotels are re-opening in the United States, and hoteliers will need to adjust and adapt to the new reality of minimizing contact, which includes the implementation of social distancing protocols for their guests and staff.
Akia, a leading AI-powered text-messaging platform that empowers hotels to streamline their day-to-day operations, improve engagement, and create a unique and safe guest experience, has developed new products and features to meet these new requirements for contact-free communication.
Jun
05
Volan Technology Launches AI-Based Location Positioning System with Contract Tracing, Social Distancing and Temperature Tracking
Contact tracing app makes it easy for hotels and restaurants to log data on an employee who may become symptomatic and automatically trace every one was exposed to that staff member.
Jun
05
BriefCam Announces Video Analytics Innovation for Contact Tracing, Physical Distancing, Occupancy Management and Face Mask Detection
New capabilities to help prevent the spread of COVID-19 and support the safe and responsible re-opening across the globe
Jun
05
Your Fare, delivery.com Partner on New Tablet Application
New tablet removes friction from third-party delivery orders, increases order accuracy and provides superior customer support.
Jun
04
Handwashing Goes High-Tech with New Compliance Tool
Voice technology allows staff members to record every time they wash their hands.
Jun
04
Nomad Go Announces HealthySpaces
Real-time data about space occupancy, mask usage, and social distancing helps improve COVID-19-related compliance and ventilation, enables healthy, trusted environments.
Jun
04
New Hotel Cleaning Protocols to Cost $130k+ USD per Hotel On per Annum
As well as additional in-room cleaning required, extra staff will need to be hired to cover public areas and service tasks like amenity delivery.
Jun
04
IDeaS and SIHOT Expand Partnership to Provide Seamless Two-Way Data Integration for Hoteliers
Long-term partnership optimizes revenue for all hotels and room types and delivers increased operational effectiveness through automated pricing decisions.
Jun
04
Florida Hotel and Conference Center Enhances Guest Services and Safety Protocols
What started as an in-room entertainment upgrade, continued as a safety platform through COVID-19.
Jun
04
Lybra.Tech’s RMS Acquired by The Zucchetti Group
Lybra.Tech’s Intelligent Revenue Assistant (RMS) will integrate The Zucchetti Group’s global booking data, giving hoteliers access to an unparalleled amount of market and demand data.
Jun
03
DailyPay Launches CYCLE
DailyPay CYCLE feature enables companies to reduce or even eliminate paper checks and manage payments outside the usual payroll schedule such as bonuses and termination pay.
Jun
03
DailyPay Adds New Feature
DailyPay's Cycle now offers employers an affordable, more direct way to provide off-cycle payments for employees.
Jun
03
HotSchedules Adds In-App Health Survey for Employees
Workforce and HR management platform introduces new tool to monitor restaurant and hospitality employees’ health.
Jun
03
RoomKeyPMS Launches Mobile Platform for Contactless Check-In
RoomKeyPMS 10 also includes a brand new user experience to maximize operational efficiency.
Jun
03
Ordermark Expands Online Ordering Options with JoyUp Partnership
Ordering options now include JoyUp's social media ordering and delivery services integration.
Jun
03
Above Property Expands Its Direct Distribution to Booking.com
Previously available on its enterprise platform, this enhancement gives independent hotels the same functionality.
Jun
03
In Accounting, Consolidating Vendors Makes Sense
Summit Hospitality Group realized that using multiple vendors to manage its financial and accounting data was inefficient.
Jun
03
DoorDash's “Main Street Strong” Supports Local Restaurants
The initiative provides products and services for restaurants to help build out their digital presence and grow their business as they look to safely reopen.
Jun
02
Interface Security Systems Adds Wearable Personal Protection Devices
Partnership with RiskBand integrates real-time monitoring of wearable safety devices with live support.
Jun
02
Hotel Internet Services Provides Hoteliers with Insight on Latest Contactless Technology Best Practices
Internet service provider leverages guestroom television-based services and voice-activated technology to help hotels welcome back guests.
Jun
02
Breeze Helps Restaurants Manage Dine In with QR Codes
The platform allows dine-in customers to view menus, order and process payments from their personal devices by scanning a QR code.
Jun
02
HungerRush Expands Digital Ordering Features
Solution includes seamless integration with digital ordering and delivery.
Jun
02
Maestro PMS Announces Webinars to Guide Users Toward a Touchless Guest Journey
Free 1-hour Webinars Will Be Held Tuesday June 16, 2020 at 1pm ET and June 17 at 11am ET
Jun
02
Konnect Solutions Debuts Contactless Order & Pay
Customers with a smartphones can select the restaurant's local Wi-Fi Wireless Access Point provided by Konnect and instantly view menu and pricing information, order and pay.
Jun
02
Bartech Addresses the Post-COVID Hotel Environment with Launch of Minibar+ for Remote Operation and Control
New application seamlessly upgrades Bartech manual minibars with semi-automatic functionality, adding centralized operation, cost control and enhanced safety
Jun
02
Anant Operations Selects SalesAndCatering.com STS Cloud System for 9 Properties
Powerful STS Cloud Sales Solution Lets Property Teams Cross-Sell Remotely and Verify Room Inventory, Rates and Meeting Space, Track Sales Revenue for Ownership
Jun
01
HungerRush Adds New Features for Digital Ordering
Orders for takeout/pickup and delivery are seamlessly integrated .
Jun
01
Travel’s New Normal Speeds Adoption of Open Payment Alliance Standards
Voxel Group presents the Payment Manager functionalities, the backbone of the Open Payment Alliance.
Jun
01
Revinate Supports Hotels with COVID-19 Recovery Guide
Filled with templates and tools, guide helps hoteliers develop a strategic marketing plan focused on driving revenue.
Jun
01
Portal Green Launches Online COVID-19 Screening Tool for Employers
Tool addresses manager time constraints and privacy issues by using an online assessment tool.
Jun
01
Givex's Assistance Program Includes Special Pricing on E-Gift Cards
Supports businesses transitioning to online channels.
May 2020
May
29
Solay App Provides Social Distancing Technology for Resort Pools & Beaches
Solay utilizes customized property information and seating maps, organizing the logistics of social distancing among Hotel & Resort registered guests when they enjoy pools and beaches.
May
29
SalesBoost and Strategic Solutions Partners Partner to Training Platform Free to Contractors
The partnership is designed to aid hospitality professionals currently engaged as short-term contractors by providing a range of effective sales and leadership training to better prepare them for post recovery fulltime employment.
May
28
Cendyn and DerbySoft Collaborate to Provide Hoteliers with Advanced Metasearch Capabilities
Hoteliers will be able to use AI to power metasearch advertising.
May
28
SMG Announces Data Integration to Help Brands Manage Third-party Delivery Ratings, Reviews
With delivery service review data available alongside customer feedback and operational data, brands have a more holistic and actionable view of the customer experience.
May
28
Zuppler Launches Menu Anywhere On Premise Contactless Ordering Solution
Solution lets guests view dynamic menus, see prior orders and favorite items, send orders directly to the kitchen, track their order status, and pay their bill.
May
28
The Halal Guys Selects Revel Systems as Preferred Point of Sale Provider for All Franchises
Restaurant group switches from legacy system to extend Revel rollout across growing number of locations.
May
28
TransAct Technologies Launches Sanitization Tracking System for Casinos and Their Gaming Floors
Solution detects when each gaming machine's play session ends, dispatches a staff member to sanitize the game and prints a certification ticket which can be placed directly on the machine.
May
28
Presto Launches Free Contactless Dining Kit for Restaurants
Guests can view the complete menu, place orders, and pay at the table—without the need for any human contact.
May
28
Meyers Develops Single-Use Paper RFID Hotel Key Card
The AssureCard looks and feels like a plastic key card but is made from renewable paper pulp and can be disposed of after a single use.
May
28
April U.S. Hotel Gross Operating Profit per Available Room Down 122.8% YOY
April RevPAR fell 95.2% year-over-year to a single-digit number, on a per-available-room basis.
May
28
GroupRaise Rolls Out Takeout Tuesday For Local Restaurants and Food Banks
Restaurants nationwide invited to accept takeout orders on June 2nd in support of local food banks – 1250+ restaurants have already joined.
May
28
Honeywell Launches Solutions to Help Building Owners Comply with New Hygiene and Social Distancing Policies
Honeywell's #HealthyBuildings Score provides owners with real-time insights based on indoor air quality, safety, security, sanitation and compliance metrics.
May
27
TableSafe Integrates With Oracle MICROS Simphony POS
Integration enables a frictionless pay-at-the-table experience.
May
27
Safety & Risk Management Company Announces COVID-19 Response Module
Platform helps businesses document and respond to COVID-19 related workplace incidents and provides best practices for prevention.
May
26
MenuDrive Launches Online Ordering Self Sign-up for Restaurants
MenuDrive allows restaurants to start selling online in under one hour.
May
26
Star Micronics Introduces POSShield Protective Barrier for SMB Retailers and Restaurants
A professional, affordable, and adaptable sneeze and virus-protection guard designed for mPOS
May
26
Five Guys, Waitr Announce Partnership
Effective immediately, customers using the Waitr app can order their favorite foods from more than 150 Five Guys locations around the nation.
May
22
Co-Founders of Kitchen CUT Provide Free Click+Collect/Delivery Tool for Restaurants
F+B To Go enables businesses to move their offering online and get set up for delivery or click+collect, providing a contactless, safe trading environment.
May
21
Enseo Launches enseoCONNECT Mobile Remote
Web remote enables guests to connect any device over any network to control their TV and smart hotel room.
May
21
Snagajob Launches A Complete Hiring and Staffing Solution for the Pandemic Rebound
Industry-first solution empowers businesses to adjust staffing needs in real-time in order to respond to fluctuating consumer demand.
May
21
Numa Teams up with American Express on New Offer for Small Businesses
Numa’s AI-powered virtual receptionist and concierge service can help small businesses streamline and improve their customer service.
May
21
Safety Scan Debuts Real-Time Sanitization Tracking Tool for Hotels
Employees simply need to scan digital tag from their smart device to report sanitization, while customers can do the same to check when a room or object was last sanitized.
May
21
TOURtech Touchless Menu Technology Helps Restaurants Reopen Safely
System transmits digital menus onto guests' personal smart devices
May
21
IntraEdge Launches Self Check Temperature Kiosk: Janus
The Janus kiosk is a turn-key contactless solution that enables companies that are allowed to reopen to support the health and privacy of employees and customers.
May
21
MetroClick Debuts Lab-Tested Anti-Viral, Anti-Bacterial Glass Touchscreen Tech
All MetroClick/faytech NA digital signage, kiosk and EasyShopper cart solutions will have 24/7 germ protection
May
21
The Interactive Firm Launches Touchless Digital Restaurant Menu System
Guests simply scan a tableside QR code or NFC tag to view the restaurant's menu on their own mobile device.
May
21
QSR Automations’ Support Team Named Support Department of the Year
QSR's support team is recognized with Bronze Stevie in 18th Annual American Business Awards for delivering excellence and achieving 98% excellence rating from customer surveys.
May
21
MCOMS Adapts Product Offerings to Address Hotel & Guest Safety, Security Concerns
MCOMS offers integrations with hotel systems, TV remote app and antimicrobial RCU.
May
20
Beekeeper Launches Next Normal Package to Help Organizations Empower Frontline Workers
A Harvard Business Review survey of business executives found that 72% say productivity increases when frontline workers are empowered to make decisions.
May
20
Onity DirectKey Technology Enables Contactless Check-in at Hotel Properties
Onity's DirectKey allows guests to download a digital key and have access to their guest room and other access-controlled areas, and enables them to bypass the front desk.
May
20
Touchless Beverage Dispensing Available on TapWise Smart Dispensing Solution from Sestra Systems
TapWise Touchless dispensing uses a sophisticated sensor to detect and analyze objects and movement in 3D allowing it to distinguish pour requests from other movements, such as cleaning and passing traffic.
May
20
Knowland Launches Free Interactive COVID-19 Hotel Recovery Dashboard
Advanced analytics for local market and property level data allows hotels to assess competitive position and jumpstart recovery.
May
20
Mitsubishi Electric US Introduces Touch Free Elevator Call System
Smartphone application allows users to call an elevator and displays the user’s assigned elevator, its current status and alerts the passenger as the elevator car approaches to assist in touch-free, smooth boarding.
May
20
Mercure Albury Provides Guests with Contactless Hotel Services & Content Streaming
Luxury boutique hotel's implementation of guestroom entertainment platform provides guests with seamless and secure access to personalized content in addition to offering contactless check-out and hotel communication services.
May
20
Multiple Hotel Groups integrate Social Distancing Software for Mobile Check-in and -out
The software will allow guests to check in and out of their hotel using smartphones, and is designed to reduce human contact and limit the risk of Covid-19 spread by preventing queues forming in hotel lobbies.
May
19
GoZone WiFi Launches Touchless Menu for Restaurants
Guests access the restaurant's food and beverage menu by connecting to a special WiFi network, which pushes the digital menu to the guest's smartphone, tablet, laptop or other WiFi-enabled device.
May
19
Optii Solutions Launches Optii Service and Optii Chat
Both Service and Chat aim to help hotels increase efficiency, reduce costs and enhance guest experiences through their operations.
May
19
LoungeUp Adapts Solution to Enable Completely Digital Guest Journey
All points of contact are moved onto the mobile phone enabling staff and guest safety.
May
18
Canary Technologies Debuts App-Free Contactless Check-In Solution for Hotels
Guests can check-in via a mobile link provided by the hotel.
May
18
RFID Hotel, LAS Hospitality Supply Introduce Antimicrobial Key Card Tech
Patented innovation capable of inhibiting up to 99.99 percent of virus and bacteria growth on key card surfaces and available to hoteliers throughout the US.
May
18
PurpleCloud’s Free Covid Response (CR) Task Platform Goes Live
The streamlined free version of its hotel task optimization platform is designed to help hospitality organizations meet enhanced housekeeping and related cleaning protocols.
May
14
ProfitSword Publishes Best Practice Guide on How Hoteliers can Overcome Market Uncertainty and Safeguard Revenue
In-depth report details how latest business intelligence practices can preserve hotel financial stability and ability to implement successful strategies despite economic challenges.
May
14
ArrowStream Announces Inventory QuickStart as Critical Supply Management Strategy for Operators
ArrowStream's Inventory QuickStart provides critical and consolidated visibility into distributor inventory and inbound purchase order activity.
May
14
OpenTable Adds Bars and Wineries to Its Platform
OpenTable helps these venues prepare for reopening with reservation support.
May
14
DerbySoft Signs RLH Corporation for Hotel Distribution
RLHC properties will now be able to enjoy additional distribution, connecting with larger wholesalers and OTA distributors through DerbySoft, creating a more powerful potential revenue stream.
May
14
ASSA ABLOY Architectural Door Accessories Releases Hands-Free Door Pulls
Arm and foot pulls are meant to minimize everyday skin-to-surface touchpoints
May
14
RoomKeyPMS Announces Recovery Roadmap to Help Hotels Come Back Strong
The Recovery Roadmap focuses on the functions of hotel operations, distribution, marketing and revenue management.
May
13
CAREMINDr Releases Back-to-Work Employee Screening Tool to Detect Early Signs of COVID-19
Solution alerts employers and healthcare organizations of potential coronavirus symptoms before work shifts begin to prevent spread within workplaces and communities.
May
13
Upserve Expands Online Ordering Deal, Expands Contactless Payments
Upserve is creating and running Free Facebook Ads for all Upserve Online Ordering customers to drive new business to their website.
May
13
Gunfire Detection System Offers Automated 9-1-1 Connection
After gunfire, Safe Zone alerts on-site security, local authorities within seconds and provides detailed information that includes number of shots fired, type of weapon and a map tracking the shooter’s location and movement.
May
13
Clover POS Adds Online Ordering
Clover Online Ordering receives and processes orders for pick-up from the restaurant’s website or the Clover app.
May
13
Backbar Offers 6 Months With No Fees to Help Restaurants
Backbar is providing its entire software suite of tools with no fees for six months to all of its current 3,300 bar and restaurant customers and any new bar or restaurant operator who signs up prior to June 15.
Bars and restaurants need assistance to strengthen their recovery from the impact of COVID-19. Backbar’s software provides the necessary tools to help increase profitability, manage costs and preserve cash flow.
May
13
Ceridian Debuts Same-Day Payment Solution
Dayforce Wallet enables employees to access earned wages on-demand with no direct fees to employers or employees.
May
12
Partnership Adds Conversational AI to Kiosks
Valyant AI partners with Kiosk Information Systems to enable contactless experiences.
May
12
ASSA ABLOY Publishes 18 Third-Party Certified Environmental Product Declarations (EPD)
With the publishing of the EPDs, customers have complete transparency into how the life cycle of each certified product impacts the environment and affects a building's sustainability goals.
May
12
Hotels, Airlines, and Credit Card Rewards Need to Shift to Meet Consumers Where They Are: At Home
Instead of free nights or late checkout, some hotels have doubled down on food delivery integration to spur engagement and customer happiness - and the results have paid off.
May
12
Duetto Launches Enterprise Rate Guidelines Feature for Hotels
New add-ons have been specifically built to answer the needs of hoteliers trying to gear up for re-opening or a resumption of business after running on low occupancies in recent months.
May
11
Crowne Plaza Muscat OCEC Debuts Integrated In-Room Infotainment and Digital Signage Solution
The new system provides 70 satellite TV and YouTube channels with full HD capability as well as BYOD support.
May
11
Fortessa Tableware Solutions, Healthe Launch Curated Lighting Products that Combat Pathogens in the Air and on Surfaces
Healthe for Hospitality sanitizing solutions utilize Far-UVC light to inactivate viruses and bacteria.
May
08
Intelity, Joingo Partner to Drive Contactless Engagement for Casino-Resorts
The two companies team up to help gaming resorts minimize physical touch while maximizing guest engagement.
May
07
Bluefin’s Decryption Management P2PE Component Receives Version 3.0 Validation
Bluefin receives component validation for decryption and key management under PCI’s new version 3.0.
May
07
M3 Announces Software Enhancements to Support Hospitality-Industry Telecommuters
M3 has made updates to its General Ledger, Daily Report, Intelligent Imaging, Check Writer, Cash Management, and Accounts Payable modules.
May
07
INNCOM Hibernation Mode Reduces Unoccupied Room Energy Consumption
The built in feature can be remotely activated and is designed for rooms that will be off market for an extended period of time.
May
07
#MotiliCares Initiative Connects Restaurants, Front- Line Medical Staff
Motili employees distribute 1,200 meals during #MotiliCares initiative in Denver, Binghamton, NY
May
06
SevenRooms Introduces Contactless Order & Pay
SevenRooms, a fully-integrated, data-driven guest experience platform for hospitality operators, launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests. Contactless Order & Pay provides operators with a contact-free solution for in-service experiences, helping them manage labor costs and keep their employees safe.
“Contactless Order & Pay is a simple, easy-to-use solution that provides us new insights into our guests’ on-site ordering behavior," said Terence Tubridy, Owner of In Good Company Hospital
May
06
OpenTable Waives Fees, Updates Feature
To help restaurants prepare for reopening, the reservation service is reducing fees for 2020. “Open Door” pricing program has 0 OpenTable subscription fees through 2020, no cover fees through September 30, and a 50% discount on cover fees through 2020.
May
06
Fuel Offers Hotels Contactless Check-In/Check-Out and Keyless Room Entry
Fuel integrates with ASSA ABLOY to allow guests to access assigned guestrooms using a mobile phone as a digital key.
May
05
BentoBox's New Tool Connects Diners With Local Restaurants
The online directory helps diners find and support local restaurants by ordering directly from their websites.
May
04
Criton Offers Hoteliers Free App to Reduce Touchpoints
Hoteliers using Criton can reduce touchpoints and safeguard guests’ health by digitising their guest information and giving everything guests need on their own phone.
May
01
IDeaS Releases Revenue Management Online Learning to the Public
IDeaS opens its Revenue Management Foundations courses to all and partners with renowned universities to educate and empower tomorrow’s revenue leaders.
May
01
Payment Processor VizyPay Acquires Competitor Echo Daily
Company to gain proprietary technology to expand service offerings.
May
01
Soter Technologies Introduces Rapid Walk-Through Health Detection Scanner
Full-body non-invasive multi-symptom detector to screen individuals for illness in less than 10 seconds before entering hospitals, schools, government buildings, stadiums and other public places.
