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February 2019

Feb
15

Famous Dave’s Launches New Rewards App

Famous Dave's has teamed up with Punchh to offer a unified program for the entire franchise system.
Feb
15

Volanté Systems’ Enterprise Tablet POS Makes MURTEC Debut

Volante Systems will also introduce its new POS software Volante X.
Feb
15

Nonius Announces Revamped TV Interface

New interface improves customer experience; changes based on client feedback.
Feb
15

Speakap Launches ‘Do Not Disturb’ Feature

The feature empowers employees to maintaining a healthy work/life balance.
Feb
15

Mark Lohmann Named Chief Brand Officer of REGO Restaurant Group

He previously worked for Qdoba Restaurant Group.
Feb
15

Restaurant365 Expands Accounting Solution

Adds bank integrations, fixed assets module
Feb
15

Bringing Digital Messages to the POS

FreedomPay’s DecisionPoint Network (DPN) is a digital network that brings merchant messages, advertising and value-added services to payment terminals.
Feb
14

Fintech Partners with Plate IQ

Partnership empowers restaurants to eliminate manual entry of invoice data, inclusive of alcohol, and automate AP processes.  
Feb
14

Bojangles Hires Kenneth Koziol as Chief Restaurant Support Officer

His 35-year career includes stints at Panera Bread and McDonald’s.
Feb
14

Kathy Davidson Joins Fazoli's

Fazoli’s adds franchise leadership to fuel growth
Feb
14

Restaurant Manager Launches Hybrid Cloud POS Software

Duet gives restaurants powerful management and reporting tools.
Feb
14

Tastewise Launches AI-Powered Food Intelligence Platform

Platform provides up-to-the-minute industry insights and food trends based on analysis of social media posts, menus, reviews and recipes.
Feb
14

Bahia Hotel & Beach House Harmonizes Staff and Guest Communication

Hotel adopts ALICE platform after finding that key information among staff and departments was getting lost over time.
Feb
13

Fuel Mobile App Offers Keyless Entry via Partnership with ASSA ABLOY Hospitality

Hotel guests now able to use their smartphone as a secure room key with the new Mobile Access solution for independent hotels
Feb
13

RedAwning Announces Integration with AllTheRooms

RedAwning property managers gain access to AllTheRooms' extended global traveler base.
Feb
13

Dubai Midscale Hotel Recommends RateTiger for Online Connectivity

Chelsea Plaza Hotel uses RateTiger Channel Manager powered by LiveOS to manage online distribution.
Feb
12

Crave Interactive and Quore Announce Integration Partnership

LEED-certified Hotel Indigo San Diego Gaslamp Quarter is the first to install Crave digital guest directories with integration to Quore.
Feb
12

Consumers’ Expectations for Trust Jumps 250%: Survey

Panera Bread, Dunkin Donuts, Domino's, and Chick-fil-A are the leading brands in their respective categories, according to the 2019 survey.
Feb
12

Nordis Technologies Expands Mobile Options for Digital Customer Communications and Payments

Nordis adds text/SMS to Expresso; offers ExpressoWallet to deliver virtual membership cards and mobile statements to all wallet applications on smartphones.
Feb
12

La Alhambra Apart Hotel in Santa Catarina Sees 20% Growth in Its Revenue

After partnering with Hotelogix, hotel has 30% more OTA bookings and 10% increase in direct bookings.
Feb
12

Now Facility Managers and Engineering Teams Can Talk with Their Building's HVAC Systems via WhatsApp or Telegram

IoT solution from Wisestate and No Interface allows engineers to take control of their HVAC from anywhere and at any time.
Feb
11

Class Action Lawsuit Filed Against DoorDash

Third-party delivery service is accused of taking of drivers’ tips
Feb
11

Roxy Announces Interoperation with SkySwitch UCaaS Platform

Roxy devices will now be able to work with any SkySwitch hosted PBX system and replace legacy phones in guest rooms.
Feb
11

Mountain Mike’s Pizza Adds Third-Party Delivery Services

West Coast pizza chain will continue to offer in-house delivery.
Feb
11

Choice Hotels International Selects Broadband Hospitality as Its Exclusive WiFi Provider for WoodSpring Suites Brand

BBH has been named a Qualified Vendor by Choice Hotels which means the full range of BBH unified technology solutions, including Fiber, CCTV, PBX, and DIRECTV, is now accessible to all hotel operators and franchisees within the Choice family.
Feb
08

Tulsa’s BOK Center Boosts Connectivity with Advanced WiFi Installation, Enhancing the Downtown Tulsa Smart Corridor

Cox Business installs hundreds of WiFi access points and miles of ethernet and fiber to provide seamless guest experience throughout the venue.
Feb
08

ON Site Named Preferred Audio Visual Provider for the Grand Traverse Resort and Spa

ON Site will provide a full spectrum of upgraded audio visual services including in-house AV production, rigging, and full technology services to support the resort's live events.
Feb
08

Arizona Biltmore, Plum Bring On-Demand In-Room Wine By the Glass to Guests

Unique guestroom amenity will be available in all Villa Suite accommodations.
Feb
08

NAVIS And GCommerce Announce Partnership

Partnership will provide hoteliers with a suite of solutions and services that add up to a complete CRM platform.
Feb
08

Carnival Cruise Line to Deploy 91 X-Ray Security Systems from VOTI Detection

The x-ray units will be used at nine of Carnival's North American cruise ship ports to enhance the security of its existing platforms.
Feb
08

Cisco Calls for Privacy to be Considered a Fundamental Human Right

With IoT, 5G, and AI  soon to reshape how we interact with technology, Cisco is urging governments to adopt comprehensive and interoperable data protection laws.
Feb
08

Jamba Juice Partners with Paytronix to Migrate 19M Gift Cards

Integration with POS and online ordering systems streamlines activity, automates accounting and increases sales across all channels
Feb
07

UgoVirtual Debuts as Virtual Event Platform Exclusively Focused on the Global Hospitality and Travel Sector

Comprehensive virtual event hosting platform available to event organizers, meeting planners and travel/hospitality industry organizations worldwide.
Feb
07

AgilOne, Snowflake Partnership Simplifies Data Access

Joint solution provides reporting and full SQL access to processed, record-level data
Feb
07

Rosnet Adds 91 New Restaurant Partners in January  

The company also rolled out a new staffing product that allows employees to swap shifts and manage time off more efficiently.
Feb
07

TrustYou eBook Reveals How Direct Messaging Affects Hotel Experience

Guide focuses on guest satisfaction rates, quality of guest feedback and impact on revenue.
Feb
07

Digital Diner Adds Split Payment Option

Diners can pay for delivery, pickup or pre-order items via Digital Diner's split payment solution.
Feb
07

Taco Bell Launches Nationwide Delivery

Taco Bell has integrated its POS directly into the Grubhub app.
Feb
07

Priceline Selects Forter to Fight Online Travel Fraudsters

Forter’s most recent Fraud Attack Index found that online travel agencies (OTAs) are a particular target for fraudsters, making prevention critical for retailers in this sector.
Feb
07

eRevMax Signs with Ice Portal to Distribute Hotel Visual Content Worldwide Via LiveOS

Integration helps hoteliers manage, distribute and curate their online visual content for better brand visibility.
Feb
07

Joth Ricci Named President of Dutch Bros Coffee

Ricci previously served as president of Stumptown Coffee Roasters.
Feb
07

Airline Hotels Installs Aptech’s PVNG Enterprise Accounting at 9 Properties

PVNG upgrade lifts data to the cloud and allows managers to instantly compare performance.
Feb
06

Revel Systems Adds 2 POS Systems

One is designed the needs of large chains, the other is tailored for SMBs.
Feb
06

Travel Tripper and Pegasus Announce Merger

Merger will make it easier for hoteliers to directly own end-customer relationships and maximize bottom-line ROI.
Feb
06

SiteMinder Reveals the Top 12 Hotel Booking Revenue Makers of 2018

Diversity of list reflects a rise in consumer choice that is forcing hotels to compete on more booking channels than ever before.
Feb
06

Viceroy Los Cabos Partners with ALICE and Volara to Allow Guests to Make Requests via Voice

Partnership also improves back of house operations for resort.
Feb
06

Travel Tripper Launches Metasearch Direct Connection with Google Hotel Ads

Metasearch Direct allows hotels to send their rates directly from their CRS to Google Hotel Ads increasing visibility and maximizing return on ad spend.
Feb
06

Oracle's New Cloud POS Empowers Restaurants to Further Improve Guest Experience 

Simphony's back-office restaurant management solution also improves kitchen ops.
Feb
06

Home Service Expands Its Airbnb Host Services to Hotel Industry

Currently available on Alexa, and coming soon to Google Home and Mycroft, the service allows hosts to pre-program answers to frequently asked guest questions about their stay.
Feb
06

​​​​​​​Travel Tripper Releases ADA Monitoring Platform for Hotels

Platform allows hoteliers and their web service providers to address website accessibility issues and mitigate the risk of ADA compliance lawsuits.
Feb
05

Crave Interactive, Quore Systems Combine Technologies to Advance Digital Hotel Services

Partnership will integrate Quore's guest request management system into Crave’s in-room guest solutions.
Feb
05

Sabre Reveals Consumer Trends to Shape Guest Expectations in 2019

Hospitality should be on the lookout for the impact of digital assistants and chatbots, innovative point-of-sale solutions and a new type of workforce.
Feb
05

SACO, ASSA ABLOY and KeezApp Collaborate to Implement Advanced Mobile Access Functionality

UK-based accommodation company integrates guest-facing KeezApp platform with Mobile Access by ASSA ABLOY Global Solutions for secure and hassle-free check-in/out experience.
Feb
05

Hotel Internet Services Debuts GuestCast at Stay Boutique Live Trifecta

GuestCast is a single-purpose casting solution that allows guests to securely cast content onto guestroom television.
Feb
05

Mobile App Ritual Expands to U.K., Australia  

Order ahead app plans to double its global & U.S. footprint in 2019.
Feb
05

IgnitionOne Hospitality Report Identifies an Estimated $10B Booking Revenue Loss Due to Cart Abandonment in 2018

Economy and Midscale hotels saw a 12 percent increase in cart abandonment during December 2018.
Feb
05

Taco Bell Offers T-Mobile Customers Free Tacos

T-Mobile customers order the free tacos via the T-Mobile Tuesdays app & redeem through the Taco Bell website.
Feb
05

Papa John’s Obtains $200M Strategic Investment from Starboard

Three new directors bring restaurant & operational turnaround expertise.
Feb
04

Upserve Adopts Epson Receipt and KDS Printers  

The joint solutions are available now with Upserve’s new Android POS.
Feb
04

Angie Hospitality Releases Voice Trends Technology Report

Sixty percent of hotel guests have indicated that they would likely to use a voice assistant device if included in their hotel room.
Feb
04

iQIYI Brings HD 4K Blu-ray Streaming Services to Hotels Across Thailand

New service targeted at Chinese travelers to Thailand made possible through partnership with Thai telecoms operator AIS and China Unicom Global.
Feb
04

Primanti Bros. Hires Adam Golomb as CMO

Industry vet previously worked for Eat'n Park Hospitality Group, Giant Eagle
Feb
04

Loyyal Releases v2.0 of Blockchain Platform

A 700% increase in transaction processing performance enables Loyyal's network to power the world's largest loyalty and incentive programs.
Feb
01

GDPRapp Solves GDPR Risk Exposure for Hospitality

Uses same-day deployments and immediate compliance to prevent risk.
Feb
01

Original ChopShop Launches Online Ordering

Original ChopShop has partnered with Olo, a digital ordering and delivery platform.
Feb
01

Domino's Uses AI to Offer Rewards Points for Any Pizza Purchase

Domino's app will use artificial intelligence to identify pizzas and give away rewards points for the next 12 weeks.
Feb
01

Ruby Hospitality Partners with StayNTouch

Hospitality company chose StayNTouch for its ability to fit in with its artistic vision.
Feb
01

Wetzel’s Pretzels Promotes Jennifer Schuler to CEO

She previously served as president, CMO.

January 2019

Jan
31

InTown Suites Selects SHR's Windsurfer CRS to Improve Online Booking Experience

New CRS allows guest to reserve their room via credit card, which helps the brand be more efficient with inventory management.
Jan
31

Wild Rose Casinos Implements PMS, POS Solutions

Iowa casino chooses Agilysys’ InfoGenesis POS and Visual One PMS for its three locations.
Jan
31

Caesars Entertainment Launches Caesars Rewards Loyalty Program

Members will have access to new ways to earn complimentary hotel stays as well as access to special events.
Jan
31

Rosa’s Thai Cafe Boosts Sales with Actionable Guest Insights

Sales increase 5% after trimming prices on select dishes that customers thought were overpriced.
Jan
31

Domino’s Pizza Uses Location Technology Company for Faster, Easier Delivery in Saudi Arabia

The partnership will enable customers to give their exact delivery point, enabling their pizzas to arrive sooner and removing the need to give additional directions.
Jan
31

Hotel Zetta Partners with MCOMS to Offer Interaction with Guests via the In-Room Television

Hotel Zetta installed HOTstream Cast, powered by Chromecast, so guests can also have a seamless casting experience.
Jan
31

Exterity Strengthens Samsung Partnership with Samsung LYNK REACH Integration

The REACH platform now ingests Electronic Programme Guide (EPG) data directly from Exterity TVgateways, enhancing the information available to hotel guests through their Samsung in-room SmartTV.
Jan
31

Hapi Makes HTNG's "Hack the Night" Hackathon Even "Hapi-er" with Presentation of Special Sponsorship Prize

Participants worked throughout the night to create state-of-the-art prototypes that have the most potential to provide innovation in the hospitality industry.
Jan
31

Zingle Raises $11M in Funding to Build Out Company's Hospitality Solutions

Acquisition of Presto AI enables Zingle to harness the power of intent through text messaging.
Jan
30

Honeywell Simplifies Guestroom System Design and Commissioning with INNtool and EngINN Solutions

INNtool helps save time with accurate, real-time onsite INNCOM system design, ensures compatibility across entire hospitality projects while EngINN enables ‘over the air’ remote in-room system configuration for rapid implementation.
Jan
30

Study: 34% of Hotel Guests Rank Outdated Technology in Guestrooms as Most Frustrating Part of Their Stay

New ALICE “Hotels at Face Value” report reveals the latest expectations and priorities of hotel guests.
Jan
30

Yum! Brands Promotes David Gibbs to President, COO

Yum! Brands Inc. promoted David Gibbs, to President and Chief Operating Officer, reporting to Chief Executive Officer Greg Creed. Gibbs, a 29-year veteran of the company, has served as President and Chief Financial Officer for the last two years. In his expanded role as President and COO, Gibbs will assume operating leadership of global KFC Division as well as the U.S. and international businesses of Pizza Hut and Taco Bell, with the respective brand leaders reporting to him. Gibbs will retain his current Yum!
Jan
30

 Netgear Expands Switch Lineup

New products include Wireless Access Points for Orbi Pro, Insight and standalone router
Jan
30

eRevMax Completes Integration with Portugal Based Newhotel PMS

Interface to allow automatic distribution of rate and availability to OTAs for mutual customers.
Jan
30

Stacked Names Craig Carlyle COO

He previously served in top leadership roles at Yard House Restaurants.
Jan
29

Cisco Announces New Architecture to Extend the Data Center to Everywhere Data Lives

Cisco to expand ACI into the cloud via Amazon Web Services and Microsoft Azure, extend HyperFlex to remote locations, enhance CloudCenter, and offer a new single Enterprise Agreement.
Jan
29

Heritage Hotels & Resorts Partners with ProfitSword to Streamline Data Management and Budgeting/Forecasting Operations

New Mexico-based hotel management company found using a manual process to input the daily income journal dramatically hindered its forecasting process.
Jan
29

Meliá Hotels International Selects Volara to Bring Voice-Powered Alexa Technology to Circle by Meliá

The Grand Reserve at Paradisus Palma Real in Punta Cana, Dominican Republic is the first property in the Circle by Meliá vacation experience community to enable voiced-based conversations with guests powered by Volara.
Jan
29

Sale Complete, Bojangles’ Adds Two Executives

Industry vets Jose Armario is CEO and Brian Unger has been named COO.
Jan
29

Emergency Technology Keeps Hospitality Employees and Guests Informed, Connected in Times of Crisis

Titan HST allows hotels to broadcast warnings of imminent threat, check the safety of their employees, allows staff to communicate with emergency response teams in multiple languages, and even helps first responders locate persons in no visibility situations.
Jan
29

HIS Introduces BeyondTV GuestCast™ Solution to Address Evolving Hotel Guest Content Streaming Preferences

Newly launched solution provides guests with straightforward and fully secure access to the device-to-television casting of more than 1,000 mobile apps.
Jan
28

Burger King, DoorDash Partner on Super Bowl Promo

Mystery Box promo ties together Youtube, online ordering/delivery and Super Bowl ad  
Jan
28

GameWorks Adds Three Executives

Michael Sadowski was named to the newly created position of chief marketing officer.
Jan
28

Beekeeper Reveals New "Locations" Feature

"Locations" feature empower multi-property management companies and brand enterprises to impact employee engagement locally and scale globally.
Jan
25

Orion Labs Inc. Redesigns Its Push-to-Talk App on Android

New design includes restructured navigation for faster collaboration, lighter color scheme for easy reading in bright daylight, and flexible split-screen map view.
Jan
25

Rainmaker Selects OTA Insight as Strategic Partner for Rate Intelligence

Hospitality technology platforms join forces to offer rate intelligence solution.
Jan
25

Coca Cola Exec Tapped to Lead Jamba Juice

Jamba Juice rounds out top executive team with external hires and internal promotion.
Jan
24

California Pizza Kitchen Revamps Loyalty Program

Rewards now include line skipping, mobile pay, freebies and first access to new menu items.
Jan
24

Molekule and InterContinental San Francisco Partner to Give Hotel Guests a Better Night’s Sleep

InterContinental San Francisco will place Molekule’s air purification devices, which destroy air pollutants at the molecular level, in 30 guest rooms over the next four months to assess sleep quality and allergy symptoms.
Jan
24

Delivery Drives Barbecue Brand's Record Catering Sales

Old Carolina Barbecue’s catering sales increased 18%; delivery expenses dropped.
Jan
24

Maestro PMS Releases 2019 Development Roadmap Focused on Full-Tablet PMS, Guest Relationship Innovation

Enhancements to include, mobile apps & portable operations, enhanced channel management, more bi & analytics data mining views, expanded APIs for 3rd party integrations to boost property performance.
Jan
24

Starbucks Expands Delivery in U.S.

Starbucks Delivers, powered by Uber Eats, will be available in seven U.S. cities this spring.
Jan
24

Elba Madrid Alcala Enhances Its Digital Signage and WiFi Technology

The hotel has renovated its personalized Digital Signage service and upgraded its WiFi network to serve large events such as conferences and seminars.
Jan
24

7shifts Raises $10M Series A Funding

Labor management platform will bring scheduling automation and compliance to more restaurant chains.
Jan
24

Wynnchurch Capital Buys Papa Gino’s, D’Angelo

The company operates 141 pizzerias and sandwich shops in New England.
Jan
24

Jose Cil Takes on CEO Role at Restaurant Brands International

Daniel Schwartz has been promoted to Executive Chairman of RBI and Co-Chairman of RBI's Board of Directors.
Jan
24

dormakaba Launches an Online Keyless Access Control ROI Calculator for Vacation Rental Managers and Owners

Calculator measures potential savings with keyless access based on reduced rekeying, labor and other expenses connected with traditional metal keys.
Jan
23

Almo Professional A/V Expands Hospitality Offerings to Enhance Guest Experience, Drive Loyalty and Boost Revenue for Hoteliers

Reveals Primary Market Categories to Support Resellers; Announces New Manufacturer Partnerships
Jan
23

VTech Unveils New Color SIP Cordless Phone Series for the Hospitality Industry

New LS-Series hotel phones offer enhanced features with a significantly smaller footprint.
Jan
23

Legrand: Security, Simplicity, and Occupant Comfort Will Define the Building Control Systems Industry in 2019

Legrand experts look at the biggest trends to come for commercial shading and lighting controls.
Jan
23

Crave Interactive Adds Modern Touch to Hotel Sorella CITYCENTRE with Installation In-room Tablets

The in-room tablets serve as an all-in-one digital directory, as well as the in-room alarm clock and ordering solution for all the hotel’s amenities.
Jan
23

RLHC Partners with MyCheck to Offer Hello Bucks to Loyalty Members

Hello Bucks is supported by MyCheck's eGift Card Program.
Jan
23

Princess Cruises to Activate Three Additional Princess MedallionClass Ships in 2019

With the addition of Crown Princess and Sky Princess all Princess ships sailing the Caribbean this fall will be MedallionClass ships.
Jan
22

Bakery Communicates Menus, Messages Via Split Flap Display

Milk Bar's interactive Split Flap display rotates between on-brand sayings, messages and daily menus.
Jan
22

Juice It Up! Integrates Loyalty with Mobile App

The app offers guests a personalized digital experience allowing them to pay, earn loyalty points and redeem rewards.
Jan
22

OpenTable Dining Points Can Now Be Used Toward Hotel Reservations

U.S. Diners can redeem their points via KAYAK at more than 400,000 participating hotels.
Jan
22

Mighty Taco Taps AfterWords’ Guest Survey Platform

QSR recognized significant improvements in customer engagement and satisfaction.
Jan
22

Almo Professional A/V Enters Exclusive Distribution Partnership with Nonstop

Nonstop Wireless Charging Alarm Clocks/Pads Available for Hospitality Environments Only Through Almo.
Jan
22

Choice Hotels Launches Online Group Management Platform Tool

Through the new portal, guests can make group reservations for 10+ rooms & send customized emails
Jan
22

Legrand Expands radiant Furniture Power Center Collection to Include Power Only Units

The new units are equipped with two to four traditional power outlets and easily fit into tables or nooks to add power connections.
Jan
21

Restaurant Platform Waitr Buys Bite Squad

The Minneapolis-based delivery service connects more than 11,000 restaurants with 6,300+ employee-drivers.
Jan
18

Super Bowl Search Trends Research Finds Hotel Searches Spike, Restaurant Searches Drop in Host City

Driving directions for hotel & lodging businesses in Minneapolis during Super Bowl 2018 rose 62% week over week on Super Bowl Sunday, compared to an 11% drop nationally over the same period.
Jan
18

Black Diamond Lodge Relies on Venstar Thermostats to Remotely Control Temperatures and Manage Energy Costs

Venstar’s Skyport Cloud Services enables remote changes in minutes.
Jan
18

The Howard Hughes Corporation Names Cox Business as Las Vegas Ballpark Technology Sponsor

Cox Business to provide internet, managed WiFi, distributed antenna system, and video-voice services to create connected guest experience
Jan
18

Ascenda acquires global loyalty consulting firm Loyalty Advantage

Acquisition adds Loyalty Advantage's expertise in aviation, travel, retail and hospitality to Ascenda.
Jan
18

Black Oak Casino Resort to Implement INTELITY’s Guest Experience and Staff Management Platform  

Platform will increase guest engagement, manage staff activity, and better connect hotel operations to the casino floor.
Jan
17

MOD Pizza Hires Mark Shambura as Chief Marketing Officer

Chipotle vet brings experience growing brand awareness and building customer loyalty.
Jan
17

Luis Ruvalcaba Jr. Named Chief Operating Officer at On The Border

Industry veteran brings 25+ years of experience
Jan
17

Exterity Extends Sky Partnership with Sky Bright Box Integration 

Exterity set-top boxes are compatible with FTA- or LYNK™ DRM-encrypted content streaming from the Sky Bright Box.
Jan
17

Court: Domino’s Must Make Website, App Accessible to Blind People

The ruling is a wake-up call to app developers to make their apps accessible to visually impaired people under the ADA.
Jan
17

Pei Wei Offers Free Delivery for Digital Orders

Asian fast casual chain has “dramatically improved” its online ordering platform and mobile app.  
Jan
17

Mews and OpenKey Announce Tech Integration

Automated mobile key delivery adds utility to cloud PMS.
Jan
17

Subway Expands Mobivity’s Recurrency to International Markets

The U.S launch provided a 10x return on investment for the sandwich shop.
Jan
17

Taco Bueno Completes Sale to Sun Holdings  

New owner plans to add streamlined marketing initiatives, new products
Jan
16

Chesapeake Hospitality Maximizes Data Management and Forecasting Efficiency with ProfitSword

Third-party hotel management company adopts ProfitSage platform to ensure a uniform and intuitive data management process at all levels of organization.
Jan
16

Synergy Global Housing Brings Volara-Powered Voice Assistants to New York Residences

Volara enters the temporary housing market at Synergy Chelsea.
Jan
16

St. Regis Washington D.C. to Feature Plum In-Room Wine By-the-Glass Technology

Plum's appliances have been installed in St. Regis suite rooms and uses cloud software to automatically track and bill guests.
Jan
15

Ambassador Hotel Tulsa Implements Online Streaming, Voice Control and Enhanced Internet Connectivity

Guests can cast streamed content from personal devices onto the guestroom television and interact with Alexa to control the television, thermostat, lights and drapes
Jan
15

How Vacation Rental Managers, Owners and Guests Benefit from Secure Online Access Control in the Smart Home Automation Revolution

dormakaba Vacation Rental White Paper details advantages of online access control
Jan
15

ASSA ABLOY Hospitality's Growth leads to ASSA ABLOY Global Solutions 

Expansion into new markets provides security hardware, software, installation maintenance and support services to more customers than ever before.
Jan
15

Compeat Adds New POS Partners to Deliver Data Intelligence to More Customers

The addition of Emagine, RPOWER and SmartTab increases the number of Compeat's POS interfaces to almost 80.
Jan
14

Nuvola Launches Preventive Maintenance & Asset Management System

Technology streamlines maintenance and asset management tasks in a practical and multifaceted module.
Jan
14

NRF 2019 News: Ecrebo Unveils Total Receipt Marketing Solution at NRF 2019

Software Instantly Turns Paper and e-Receipts Into Valuable, Targeted Media
Jan
14

NRF 2019 News: Epson Adds Three New MAXStick Media Solutions to Its List of Tested Media for TM-L90 PLUS LFC Thermal Label Printers

Use of Tested Media Helps Maintain Print Quality, Print Head Life and Warranty Coverage
Jan
14

NRF 2019 News: First Data Announces PCI P2PE Validation for Enterprise Clients

PCI Council approved P2PE (point-to-point encryption) validation helps merchants reduce PCI compliance by as much as 90 percent
Jan
14

Parts Town Launches Serial Number Lookup Technology

Platform uses model serial numbers from a variety of foodservice equipment manufacturers to create a more precise search and order process for buying replacement parts for commercial kitchen equipment.
Jan
14

NRF 2019 News: Elo Showcases Unified Architecture Platform for Restaurants

Platform Is Easily Configurable for Point-Of-Sale, Self-checkout, Endless-Aisle or Any In-Store Touchscreen Application
Jan
14

NRF 2019 News: Epson Adds Three New StickyPOS Media Solutions to Its List of Tested Media for TM-L90 Plus LFC Thermal Label Printers

Use of Tested Media Helps Maintain Print Quality, Print Head Life and Warranty Coverage
Jan
14

DTP Companies, Como to Bring POS-Integrated Data and Customer Loyalty Capabilities to Participating Restaurants, Bars, and Hotels.

Hospitality businesses will enjoy an enhanced customer engagement solution, personalized offers, mobile app, and actionable data insights.
Jan
14

NRF 2019 News: Samsung Spotlights Retail Innovations to Help Restaurants Serve New Generation of ‘Connected Consumers’

Samsung and partners showcase ecosystem of mobile, display and data analysis solutions to enhance in-store customer experiences, improve associate efficiency
Jan
14

NRF 2019 News: Aila Technologies Adopts Epson POS Receipt Printer for its Interactive Kiosk

Joint Solution Meets Retailers' Needs for an Improved Customer Experience and Streamlined Operations
Jan
14

NRF 2019 News: NCR Payment Services Announces New Equinox Device Integration for EMV-Certified Payment Solutions

Integration allows NCR clients to interact with their customers wherever they are in the store.
Jan
14

NRF 2019 News: Workforce Dimensions by Kronos Powers the Future of Retail, Hospitality, and Food Services

New Workforce Dimensions features combine labor volume forecasting, predictive scheduling, and task management.
Jan
11

Qu Announces New VP of Sales

Over the past 20 years, Robert Peterson has worked for several POS-based software companies.
Jan
11

63% of Young Adults Use Third-Party Delivery Apps: Study

The lower a person's income, the more likely they are to use restaurant delivery services, study says.
Jan
11

MomentSnap Rebrands to ShiftOne

Name change coincides with the company's renewed focus on solving front-line turnover.
Jan
11

Listen Technologies Launches Listen EVERYWHERE

New product offers WiFi streaming personal listening solution for noisy hospitality environments such as hotel bars, restaurants and even hotel fitness centers.
Jan
10

AI.io, WEX New Travel App Allows Hotel Booking via Voice AI Tech

Powered by Priceline Partner Network, Halo Travel is device agnostic and can be used by anyone with internet access via Google Assistant.
Jan
10

NIZUC Resort & Spa Selects ALICE to Improve Staff Communication and Accountability, Guest Experience

After using ALICE for less than 8 months, the resort's TripAdvisor rating went up from #5 to #2.
Jan
10

FoodLogiQ Names Sean O'Leary CEO

He has more than 25 years of tech industry experience.
Jan
10

Intelity Partners with Acuant to Further Guest Check-in and Mobile Key Delivery

Partnership between brands will allow hotels to expedite mobile the check-in processes.
Jan
10

React Mobile's New Stand-Alone Safety Device Helps Hotels Protect Their Employees

Device can be used both indoors and outdoors using Bluetooth beacons and GPS to provide precise location information about employee whereabouts.
Jan
10

eatsa’s New Product Simplifies Order Pickup Process

Spotlight Pickup System addresses challenges of digital ordering channels and third-party delivery services.
Jan
10

Volara Integrates with and Supports Google Assistant Interpreter Mode at Dream Downtown Hotel

Dream Hotel staff and guests now have access to real-time voice translation at registration, concierge, and more.
Jan
09

OTA Insight Expands Partnership with NH Hotel Group

Spanish-based hotel chain to utilize Parity Insight tool across its global portfolio.
Jan
09

Angie Hospitality Integrates with Leading Room Control Solutions to Add Interactive Voice and Touchscreen Interfaces

The hotel industry's only purpose-built virtual assistant adds interactive voice- and touch-activated functionality for enhanced guest room automation.
Jan
09

Chipotle Launches Digital Exclusives

Customers can order diet-specific salad bowls on the app or online.
Jan
09

Track Hospitality Software Achieves PCI DSS Service Provider Level 1 Certification

The completion of PCI DSS Level 1 Certification follows TRACK’s enhancement of its Property Management System for leading Vacation Rental Management Companies in 2018.
Jan
09

Skagway Brewing to Roll Out Online Ordering, Wait Line Management

Alaskan brew pub began testing Waitbusters’ Digital Diner in December.
Jan
09

Lightspeed POS Integrates with Waitlist Management Solution

Partnership with Hostme will help restaurants tighten turnarounds and enhance CX.
Jan
09

365 Retail Markets Certifies Epson Receipt Printers for its Self-Checkout Technology

365 has bundled Epsons mPOS printer with its Cafeteria POS solutions for kiosks.
Jan
08

SiteMinder Partners with RoomIt by CWT

Partnership provides alternative to traditional corporate travel distribution chain.
Jan
08

Go Moment Introduces Enterprise-Level Real-Time Guest Engagement Business Intelligence (BI) Solution Focused on Texting

Go Moment’s new data platform enhancements enable hotel group executives to review their analytics on a per-property basis, viewing success benchmarks and trends over time.
Jan
08

Focus POS Introduces Cloud-Based Solution

The cloud-based solution does not depend entirely on an internet connection in order to keep running. 
Jan
08

Pizza Hut Beer Delivery Expands to 300 Locations

Pizza Hut aims to grow beer delivery to 1,000 restaurants by summer.
Jan
08

Kahala Hotel & Resort Upgrades Financial Accounting to Aptech PVNG

Hawaiian luxury destination taps Aptech for new back office system, custom financials for its unique operation.
Jan
08

Jersey Mike’s Integrates UberEats with POS

The Integrationn with Jersey Mike’s proprietary tech stack ensures accurate sales and inventory reporting.
Jan
08

Advent International to Acquire Majority Stake in Third-Party Hotel Operator Aimbridge Hospitality

Aimbridge Hospitality has a management portfolio that includes approximately 800 upscale, independent and branded hotels with more than 100,000 rooms.
Jan
08

Star Micronics to Showcase mPOS, Customer Engagement Solutions

The mCollection – an mPOS line featuring printers, scales and a variety of peripherals – will be demonstrated in a simulated shopping mall at NRF 2019.
Jan
07

Avista Resort Installs INNCOM by Honeywell E7 Thermostats

The e7 automatically reduces in-room energy costs by as much as 35% and is compatible with most HVAC solutions and can integrate with Amazon Alexa for voice control.
Jan
07

Hat Rock Inn Boosts Revenue by 20% with Cloud-Based PMS

Revenue spike is a result of an increase in OTA and direct bookings.
Jan
04

Industry Vet to Lead Quizno’s, Taco Del Mar

High Bluff Capital Partners hires Tim Casey to lead fast-casual group
Jan
04

DoorDash to Test Self-Driving Cars

Test with Cruise’s autonomous fleet is scheduled to begin early this year in San Francisco.
Jan
03

Scarlet Pearl Casino Resort Teams with DraftKings for Retail Sportsbook

The sportsbook plans to incorporate on-site kiosks and an on-premise mobile app.
Jan
03

How Big Data, AI Technology and Personalization Will Impact Travel  

‘Constant Contact’ through mobile, Wi-Fi to take hold as consumers demand seamless & personalized travel.
Jan
02

Hospital’s Café Features Food-Making Robot

Created by Chowbotics, Sally the Robot offers thousands of custom meal and snack options.  
Jan
02

BlockChain Innovations Corp. Acquires Online Casino Games Company

The Games Company says it plans to address cryptocurrency players and the Bitcoin market that has 22 million wallets.
Jan
02

Lake of the Torches Resort Casino to Launch Digital Gaming System  

Playport's platform extends game-play experience beyond the walls of the casino.
Jan
02

E-Menu Guys Introduces Restaurant Tablet E-Menus, Self-Ordering Kiosks

Servers can also use tablet e-menus to place customers orders.
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