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April 2019

Apr
19

Retail & Hospitality ISAC Releases Anatomy of Account Takeover Report

Report provides ATO threat overview, best practices for detection & response.
Apr
19

Go Moment Receives +63 NPS Score, Three Times Higher Than the Industry Average for B2B Tech

Net Promoter Score puts Go Moment’s customer satisfaction levels alongside top organizations such as Apple, Starbucks, and Amazon.
Apr
19

New Strategy Chairs to Join HTNG’s Global Strategy Team

Mark Retnam of Hyatt and Katie Carter of ASPAC will serve as strategy chairs for HTNG's Staff Recruiting and Engagement Pillar.
Apr
19

Sliver Legacy Casino Adds Topgolf Swing Suite

Golf and interactive multi-sport gaming simulators add VR experience.
Apr
19

dormakaba Debuts Total Enterprise Solutions and Services for Architects, Designers and Developers at AAHOACON

dormakaba’s architectural consultation and new construction specification services simplify the development process.
Apr
18

Fuzzy's Expands Leadership Team

Fast casual restaurant industry veteran Michael Mabry will be the company's first Chief Development Officer.
Apr
18

U.S. Payments Forum:  Cashless Society Unlikely

Consumers continue to want choice: cash, chip, contactless, mobile and more.
Apr
18

Vostio: The Future of Security and Guest Access Management

Cloud-based solution gives hotel staff the ability to manage every aspect of their security access operations at any time, from anywhere.
Apr
18

Quantum Metric's New Feature Offers Real-Time and Automatic Response to Enhance Digital Experiences

"Activate" enables businesses to transform behavioral data into triggers for in-the-moment user experience decision making.
Apr
18

Fourth Adds Six Restaurant Groups

Bar Louie, Bolay, FoodFirst, Metro Diner, Pinstripes and Shari's join Fourth's growing list of U.S. clients.
Apr
18

Why Hoteliers Should Focus on Internet Services More than Ever

94% of 18-64 year-olds use the internet, most doing so constantly.
Apr
18

Glen Eyrie Castle & Conference's New Cloud PMS Transforms Operations

Cloud-based PMS simplifies operations and allows for remote monitoring of property operations.
Apr
17

Hudson Yards Chooses Exeter Retail DataHub for Sales Data Analytics

The DataPoint International platform gives real-time access to data.
Apr
17

Research: Sixty-Two Percent of Consumers Regularly Use an Accommodation App When Traveling

According to travel tech firm Criton, 74% of consumers would use the app of a favorite hotel.
Apr
17

Tuscany Suites & Casino Selects Phi Gaming Lush Promotional Kiosk Platform

Tuscany will use Phi's Lush platform and promotional kiosk solution for its loyalty and patron management needs. 
Apr
17

Kitchen United Expands to San Francisco, LA

The company is adding a second kitchen center in Chicago.
Apr
17

IDEMIA Selected by Royal Caribbean Cruises Ltd. to Securely Expedite Passenger Debarkation Through Biometric Verification

Facial recognition tech makes the process for passengers exiting the ship significantly faster.
Apr
16

Hotelbeds and OYO Hotels & Homes Announce Distribution Partnership

OYO gains access to Hotelbeds’ 60k clients, including tour operators, points redemption schemes and retail travel agents; Hotelbeds’ clients will have access to OYO’s portfolio of more than 18k franchised and leased hotels and more than 10k homes and villas.
Apr
16

eRevMax Partners with Kuwaiti Technology Provider EEMC

EEMC to be official sales representative of eRevMax' RateTiger solution.
Apr
16

Lightspeed Introduces Loyalty Solution

Lightspeed, a cloud point-of-sale system for independent restaurants, introduces Lightspeed Loyalty. The new technology enables restaurants to engage customers, reward repeat business and build a loyal following. Lightspeed Loyalty gives retailers and restaurants the ability to create a dialogue so that first-time guests become regulars and existing customers become more engaged, all from a single platform.
Apr
16

Cobalt Holdings, Inc. Changes Name to GigNet, Inc.

New name reflects consistency of brand with company’s Mexican subsidiary.
Apr
16

SalesVu Partners With Square

The partnership will allow SalesVu’s free applications to integrate with Square’s payment hardware for increased capabilities and enhanced user experience. 
Apr
16

Ambassador Hotel Oklahoma City Enhances Guest Connectivity and Convenience via Network Infrastructure Update

Upscale 1920s property leverages HIS to upgrade Wifi and provide each guest with latest in content casting abilities and voice-activated amenity control.
Apr
15

Events DC Helps Visitors Navigate Convention Center with Volara-Powered Amazon Alexa

Visitors to the 2.3 million square-foot Walter E. Washington Convention Center are now guided around the facility and hosted events via wayfinding kiosks hosting the voice assistant.
Apr
15

M3 Launches New Business Intelligence Platform

The platform, called Insight, combines business intelligence, analytics and big data to increase efficiencies and reduce expenses for hoteliers.
Apr
12

Punchh Launches WiFi Marketing to Lure in New Walk-In Customers

Tool helps restaurants expand their loyalty program to first-time customers.
Apr
12

TouchBistro's Research on the State of Full Service Restaurants

Survey of 500 FSRs throughout the US provides key benchmarks for FSR operations.
Apr
12

Jim Saunders Joins Grub as COO

He served as Vice President of Operations for Twin Peaks.
Apr
12

Uber Eats Teams Up with Hooters on Promo

Customers get free delivery Sunday and will have a chance to win free delivery for a year from Uber Eats
Apr
11

TimePayment Buys Kingswood Leasing

The company is a provider of specialized sales financing solutions for equipment sellers in the restaurant and hospitality industries.
Apr
11

New GM for The Clift Royal Sonesta Hotel 

San Francisco property named hospitality veteran Euan Taylor as GM.
Apr
11

Merchant Link Announces Integration with Ingenico’s Telium TETRA Platform

The solution enables merchants to accept all forms of electronic payment at the point of service.
Apr
11

Cabletime Showcases TV-On-Demand Alternative at HITEC

RoomStar is a live TV and OTT TV solution for the hotel and hospitality market. 
Apr
11

Broadband Hospitality Expands into Senior Living Market

More than 67% of seniors use the Internet.
Apr
11

Mobivity Introduces Consumer Frequency Technology

Brands can now assess guest frequency impact of product combinations, pricing and offers programs in real-time.
Apr
10

Hapi  Adds 'Hapi Connect' to Salesforce AppExchange

Hapi's hotel customers can now benefit from integrated data streams within Salesforce.
Apr
10

Farmer Boys Hires Vice President, Chief People Officer

Arlene Estrada Petokas oversees employee development & helps drive system-wide performance.
Apr
10

Star Micronics Teams Up with Flash Order for Self-Ordering Kiosk Solution

Complete system for order taking with a kiosk, menu wizard, and full-featured Kitchen Display System (KDS)
Apr
10

Zebra Introduces MC9300 Mobile Computer

Zebra Technologies Corp. introduces the Android-based MC9300 mobile computer, TC8300 touch computer and ATR7000 RTLS reader. As the next evolution of the MC9000 series, the MC9300 enables businesses to modernize their mobile solutions to keep up with the growing demands of e-commerce while shortening training time, improving fulfillment speed and accuracy and increasing productivity by as much as 10 percent compared to competing devices. The MC9300 is ideal for inventory management.
Apr
09

Wetzel’s Pretzels Partners with Kitchen United to Test Delivery

Company continues to expand its footprint outside of malls.
Apr
09

TokenWorks Introduces Fake ID Detection Solution

IDentiFake Plus determines authenticity by comparing images to a library of authentic IDs and known fakes, performing forensic checks of holograms, micro-printing, ultraviolet and infrared images and other document specific security features.
Apr
08

Infor Completes Acquisition of ReServe Interactive

Infor adds sales & catering solution.
Apr
08

GlobalReach's Hotspot 2.0 WiFi Delivers Communications & Monetization Capabilities to Hotels

 The GlobalReach Hotspot 2.0 solution allows easy, secure and frictionless WiFi connectivity and monetization.
Apr
08

Idealpos Brings Its POS Software to the U.S.

EMV-certified software tailored for full-service, QSR restaurants, cafes, bars and retail
Apr
08

Angie Hospitality Introduces New PassPoint Hotspot 2.0

Solution with Global Reach Technology streamlines and simplifies guest WiFi connectivity.
Apr
08

HUNGRY Announces $8 Million in Series A Funding

HUNGRY will use the funds to continue investing in its digital marketplace and logistics platform.
Apr
08

Seiko Instruments Adds New POS Printer

RP-F10 POS Printer offers a  4.3-inch optional color LCD screen.
Apr
08

Agua Caliente’s Sports Bar Adds Large LED Displays

Advanced LED Displays selected Christie Spyder X80 and Spyder X20 multi-screen windowing processors.​
Apr
05

Lonely Planet Pioneers "Bookable Content" with AI-Tech Travel Start-Up TRILL Travel

Acquisition of TRILL Travel allows Lonely Planet to leverage AI tech to convert influencers' digital content into bookable experiences.
Apr
05

Mitch Blocher Mamed RMH Franchise Corp. President

Blocher retains his CFO responsibilities.
Apr
05

Flynn Restaurant Group Promotes Tim Flatley, Aaron Kirkman to VPs of Ops

VP of Ops Mike Herbert and Gary Koch to retire.
Apr
05

Tamu App Offers Group Bookings, Pre-Paid Orders for Restaurants

Tamu incorporates the entire customer journey in one app. Restaurants pay nothing in advance.
Apr
05

Zenreach Drives 7.5 Million Customers Back To Restaurants In One Year

Zenreach's proprietary Walk-Through Rate measures when a customer walks into a physical location within seven days after seeing a marketing message online
Apr
05

Remitly Introduces Custom Money Transfer Service to More Cruise Ship Workers

Cruise ship workers can now skip the kiosk at the port and send money from the ship with their smartphone to the Philippines, India, and Indonesia.
Apr
05

GPS Hospitality Buys 75 Pizza Hut Locations

Kent Dawdy was hired to be Vice President of Operations & will lead this new division within the company
Apr
04

Parts Town Celebrates Q1 2019 with New Master Distribution Partnerships: Electrolux Professional & Kelvinator Commercial

Electrolux Professional's cleaning detergents are meant for commercial dishwashers and ovens, rinse aids and degreasers.
Apr
04

inCruises International Expands into Russia with Ingenico

inCruises International, a cruise membership club, announced its further expansion into Russia through a unique solution from Ingenico Group.
Apr
04

APOLAN Names the Top Trends Driving Passive Optical LAN Adoption for Next-Generation Smart Buildings

Passive Optical LAN offers future-ready, cost-effective digital transformations in smart environments
Apr
04

Little Caesars Hires Jeff Klein as New SVP of Global Marketing

Klein has spent 20 years in marketing leadership positions, most recently as CMO for Global Foodservice at PepsiCo.
Apr
04

eRevMax Completes Integration with Argentinian Hotel Technology Provider

Interface with CQR Sistemas to allow automatic rate and availability update to OTAs.
Apr
04

The Dynamic Spectrum Alliance Brings Together Government and Industry Leaders to Discuss the Future of Spectrum Management at Its Global Summit 2019

The International Telecommunication Union will be joined by wireless industry players as demand for spectrum resources continues to rise.
Apr
04

Cloud5 Communications Taps Marriott Veteran Neil Schubert to Lead Product Management and Development

Industry Expert Pitches Cloud5 Hospitality Dashboard Experience as Industry Future at TechOvation Semi-Finals during HT-NEXT in New Orleans
Apr
04

Compeat Adds Tony Hall as CTO to Drive Innovation, Scalability and Growth

Hall will oversee the strategy and performance of Compeat's overall technology platforms and systems, with an emphasis on platform modernization, integration, talent development, and releasing new, innovative products and features to the market.
Apr
04

Interact with Hospitality's Purpose-Built Virtual Assistant and Voice-Activated Tech Solution During HT-NEXT 2019

While visiting New Orleans for HT-NEXT, stop by the historic "Big Easy" boutique hotel -- The Mercantile Hotel New Orleans -- and meet Angie.
Apr
03

The One Group Hospitality, Inc. Appoints Tyler Loy as Chief Financial Officer

Loy's previous experience includes Pacific Bells and McCormick and Schmick's Seafood Restaurants.
Apr
03

Sparkling Hill Resort Offers Guests an ‘Extraordinary’ Wellness Experience with Help from Its PMS

AAA Four Diamond destination delivers individualized attention to each guest’s unique needs and preferences with Maestro PMS.
Apr
03

Givex Announces Global Partnership with Best Western Hotels & Resorts’ Best Western Travel Card Program

With plans for future growth, 4,500-unit global hotel chain upgrades gift card processing platform with Givex.
Apr
03

Tocaya Names CFO Mikey Tanha President

Fast-Growing Fresh-Casual Concept welcomes Matt Smith as CMO.
Apr
03

Beekeeper to Debut Shift Schedules at HT-NEXT 2019 in New Orleans

New mobile tool reduces use of non-compliant messaging services in the workplace by moving shift schedule communication to Beekeeper.
Apr
03

Middleby Acquires Powerhouse Dynamics, Inc.

Acquisition will enhance Middleby's Connect IoT platform for restaurants.
Apr
03

Quicktext and Alcatel-Lucent Enterprise to Address the AI-Powered Voice Assistant Market for the Hospitality Industry

The two companies join forces to help hotels offer end-to-end digital services and optimize the guest experience at every step of their stay.
Apr
03

Legrand Expands Furniture Power Center Collection

Collection now includes a full suite of products with USB-C ports.
Apr
03

Hotel Internet Services Survey of Hoteliers and Guests Reveals Latest Hospitality WiFi Trends and Expectations

Newly unveiled research conducted on more than 670 guests and 200 hoteliers demonstrates how evolving online behaviors are placing greater demands on hotel WiFi networks.
Apr
02

Aruba Simplifies Enterprise IoT Adoption with Automated Security, Wireless Solutions

These solutions allow enterprises to remove IoT security and connectivity barriers, while decreasing associated operational costs and complexities.
Apr
02

TPI Hospitality Leverages ProfitSword Integration to Maximize BI Transparency and Efficiency

Developer and operator of hotels, restaurants and conference centers implements ProfitSage platform to provide all staff levels with instant access to real time performance data and budgeting/forecasting abilities.
Apr
02

RPOWER Releases RPOWER v2019

Updated Software to help improve efficiency and profitability of restaurants.
Apr
02

Bojangles’ Names Jackie Woodward Chief Marketing Officer

Randy Poindexter is retiring after 28 years.
Apr
02

Seiko Instruments Names Matt Schmitz to Lead Business Development, Sales and Strategy Efforts

Schmitz to focus on thermal printer company's overall worldwide expansion, growth, and go-to market strategies.
Apr
02

ezCater Raises $150M

ezCater will use the funds to continue its global expansion of its catering marketplace and software platform for restaurant operators.
Apr
02

Angie Hospitality Introduces New PassPoint Hotspot 2.0 Technology to Streamline and Simplify Guest WiFi Connectivity

Hotspot 2.0 compatibility adds simplified authentication of WiFi-enabled guest devices and seamless, secure connectivity for users of hospitality's only purpose-built virtual assistant.
Apr
02

Quore to Showcase Its Award-Winning Housekeeping Management and Engineering Solutions at HT-NEXT in New Orleans

Technology improves communications between guests and staff by streamlining housekeeping, guest relations, engineering, and every other aspect of running a hotel.
Apr
01

Dickey’s Barbecue Pit Promotes Jay Rooney to CFO

For the past two years, Rooney has served as Vice President of Finance and Accounting.
Apr
01

HTNG Announces New Joint Workgroup: Unique Global Identifier

HTNG to work with HFTP, HEDNA and OpenTravel Alliance to achieve consensus and generate implementation of UGIs.
Apr
01

Delaget, Netchex Partner on Data Management, Payroll Integration

The two companies deliver an integrated data and employee management solution for the restaurant industry.
Apr
01

TIME Hotels Elevates Guest Services with Avaya Communications Systems and Contact Center Upgrade

The hotel group has cut its communications CapEx and OpEx by 30 percent while enabling guests to take advantage of immediate customer service via channels of their choice.

March 2019

Mar
30

Gregorys Coffee Partners with Mobile Pickup App

Gregorys will leverage Ritual’s ‘Piggyback’ Feature to enable peer-to-peer coffee delivery.
Mar
29

Bite Squad Updates Android App

Streamlined user interface simplifies the ordering process.
Mar
29

INTELITY and SkyTouch Team Up to Mobilize Staff and Property Management

The integration gives hoteliers the ability to monitor guest and staff activity from anywhere on property.
Mar
29

Cedar Fair Entertainment Partners with FreedomPay to Implement Its DecisionPoint Network at Its Amusement Parks, Water Parks and Hotels

DecisionPoint Network is an advertising platform offering that offers security, speed of onsite payments while offering relevant advertising in real time.
Mar
29

Spectrum Concessions Selects Noble to Offer On-Premise Digital Ordering

The mobile ordering solution to allow guests to securely order and pay for food and drinks at participating venues.
Mar
29

Dutch Bros Coffee Names Keith Thomajan as Chief of Staff

He will work alongside CEO Travis Boersma and President Joth Ricci in guiding the company's philanthropic mission and strategic growth plan.
Mar
29

BKD’s Backyard Joint Chooses NorthStar POS

One of the advantages to the NorthStar system is the point-to-point encryption that ensures secure credit card processing.
Mar
29

Ed Lang Named VP of Rewards Network

Rewards Network, a fintech company providing capital, marketing, and loyalty rewards for the restaurant industry, has named Ed Lang to the newly created role of Vice President, corporate development. He will be creating and implementing strategic initiatives to drive new business. He will join the company’s senior leadership team, and will jointly report to Ed Eger, CEO of Rewards Network, and Shane Kern, CFO. Lang’s significant experience in corporate and business development spans the travel, mobility, ecommerce, and technology industries.
Mar
29

ONE Group Hospitality Names Tyler Loy as Chief Financial Officer

Loy has served as Vice President of Strategy since September.
Mar
29

Myanmar Hotel Updates Audio Solution with HARMAN Equipment

Novotel Yangon Max is a five-star luxury hotel in the Myanmarese capital of Yangon.
Mar
29

Little Caesars Promotes Ed Gleich to Chief Innovation Officer

Gleich has been leading marketing efforts for seven years.
Mar
28

HFTP Research Report Sheds Light on Hotels’ Pre-opening Budgets and IT Timelines

Report finds a wide variety  in the interpretation of what should be contained in the pre-opening budget.
Mar
28

Travel Industry Apps Lag Substantially Behind Credit Card and Banking Apps, J.D. Power Finds

​​​​​​​As travel apps rapidly replace everything from boarding passes to car rental and hotel room keys, many such apps are falling short of user expectations.
Mar
28

Exterity, Sony Achieve Integration Between ArtioGuest and BRAVIA TVs

BRAVIA TVs have built-in Chromecast functionality allowing guests to easily share content from subscription services on their mobile device directly to the Sony screen.
Mar
28

EZCater Buys Monkey Group

Brands that use both platforms will benefit from new POS integrations and streamlined data flow.
Mar
28

ViaTech Launches Hospitality Hub for Hilton

The Hub houses training and marketing materials and other brand resources for Hilton employees and franchisees.
Mar
27

The Next Generation of Hotel Security and Guest Convenience with Location Technology

Geolocation-based tech is helping transform the way hoteliers manage their operations.
Mar
27

Grand Sierra Resort and Casino Installs dormakaba BLE Enabled RFID Electronic Locks

dormakaba-certified installers converted 2k magstripe guestroom door locks to RFID in less than a month. 
Mar
27

Will Virtual Assistants Boost Hotel Guest Experience?

By installing in-room voice-controlled virtual assistants, hotel operators can provide guests with the convenience and ease of lifestyle they’ve grown accustomed to in their own homes.
Mar
27

MaintainX Raises $3.8M to Digitize Workflows for Deskless Employees

Select Subway franchises, Marriott among the hospitality companies
Mar
27

Sky UK Teams with ATX Networks to Revolutionize the Hotel/Hospitality TV Experience

ATX MD16 anchors European Satellite TV provider’s recently launched television service for hospitality industry. 
Mar
26

'Alohilani Resort Waikiki Beach Upgrades Guest WiFi to Allow Guests to Stream, Cast Content

Hawaiian resort partners with HIS to identify and implement an updated Wi-Fi infrastructure. 
Mar
26

Oracle Updates OPERA Cloud Service

Cloud services now offers open APIs enabling faster and easier integration with third-party providers.
Mar
26

Apple Hospitality REIT Announces Executive Leadership Transition Plan

Changes to COO and CFO positions expected in 2020.
Mar
26

Book4Time Announces Integrated Payment System with CardConnect

Hospitality, spa and wellness industries experience streamlined business operations and processing fee savings through new software integration.
Mar
26

Inspire Brands Taps Sephora Exec to Fill CIO Post

Former CIO Darla Morse will transition from Inspire to become Chief Information Officer of CKE Restaurants, a restaurant company that is also majority-owned by Roark.
Mar
26

Rosnet Introduces New Data Visualization Platform, Intelligent Analytics

Rosnet is rolling out Intelligent Analytics, the company’s new integrated data discovery platform. Intelligent Analytics assists users in gaining insight into data relationships by placing data in a visual context. Intelligent Analytics compiles data across the various platforms being used in the restaurant space and then illustrates the analytics. Intelligent Analytics leverages the power of visual language to highlight gaps, changes and patterns in the ways most coherent to the human eye.
Mar
26

AutoClerk Partners with Artificial Intelligence Company Akia to Re-invent the Hotel Guest Experience

AI powers conversations between staff/guests, creates work orders for housekeeping and maintenance, orders valet service, and even calls for a bellman.
Mar
26

Casino on Phu Quoc Deploys Scalable, Networked Audio Solutions

BaSao Investment takes gaming experiences to new levels with HARMAN Professional Solutions
Mar
26

McDonald's Uses Augmented Writing for Recruiting Emails, Job Posts

Textio Hire improves the language in job posts to speed up the time to fill a position by two weeks and improves response rates to recruiting emails by 20% .
Mar
25

Chargifi Finds 25% of Millennials Have Left an F&B Venue Because They Couldn't Charge Their Mobile Device

Hospitality industry has real opportunity to profit from consumers’ insatiable desire to stay connected.
Mar
25

‘Cake Boss’ Teams Up with Ordrslip to Create Mobile App

Carlo’s Bakery introduces a mobile ordering app for the Times Square location
Mar
25

WorkJam: 61% of Hourly Employees Quit Due to Scheduling, Communication Pain Points

The solution could be a BYOD policy as employees are willing to use their own mobile devices to access schedules, training materials, pick up shifts and more.
Mar
25

TourConnect Adds to Global Network with Two New Zealand-Based Travel Brands

Wayfare Group and Millennium Hotels & Resorts to focus on streamlining their contracting process using TourConnect.
Mar
22

SOCi Launches Reputation Insights for Sentiment & Competitive Monitoring

SOCi Reputation Insights helps multi-location brands better monitor online review content for quick response and proactive localized social management.
Mar
22

ProfitSword Releases Report Analyzing the Latest Trends in Data Forecasting and Budgeting Technology

Newly published document demonstrates how advances in innovation are allowing hoteliers to overcome the complexities of data management, while allowing for streamlined operations and real-time access to information.
Mar
22

Kitchen United Adds Restaurant Partners to Pasadena Location

The Halal Guys, Wetzel’s Pretzels and Fresgo are newest brands to join the kitchen center.
Mar
22

Instawork Launches in San Diego

On-Demand staffing app for gig workers and hospitality businesses brings economic opportunity to "America’s Finest City"
Mar
22

NEC Display Solutions Adds UHD Displays

New V Series large format display features 4K UHD resolution and slim, modern design.
Mar
22

ALICE Eliminates "Teething Pains" for EXchange Hotel Vancouver

Hotel uses ALICE to optimize hotel operations, communications.
Mar
22

HARMAN Professional Solutions Creates an Enchanting Lighting Experience for Pan Pacific Singapore’s Ballroom

MYNALIGHT creates a custom smart ceiling installation for Pan Pacific Singapore using Martin by HARMAN VC-Dot 1 LED strips.
Mar
22

New Data from OTA Insight Highlights the Root Cause of Rate Parity Issues

OTA Insight unveils key findings from infographic alongside Annual Hotel Parity Review for Europe and North America
Mar
22

Thanx Teams Up With Olo to Provide Integrated Digital Ordering

Advantages of the integration include enhanced customer engagement and loyalty.
Mar
21

IntSights Threat Research Report Highlights Cybersecurity Risks for the Hospitality Industry

Report reveals major global hotel brands dominate dark web chatter.
Mar
21

Wayback Burgers's Food Truck Concept Combines Delivery with Mobile Kitchen

Electric food truck that brings the kitchen to its customers.
Mar
21

INTELITY Partners with The Howard Hughes Corporation on New Voice Technology Program

The company celebrates successful use of innovative voice request skill in property’s pilot program.
Mar
21

Omni Hotels and Resorts Partners with IDeaS to Transform Total Property Revenue Performance

Omni will implement revenue science to strategically enhance portfolio-wide profits encompassing more than 21,000 guest rooms and nearly two million square feet of event space.
Mar
21

Nuvola Partners With Evolutix to Reduce Hotel Energy Expenses

Partnership allows both hotel staff and guests to manage room settings and requests from one platform while reducing energy and operating costs in unsold rooms.
Mar
21

CBORD Partners with Xenial to Offer Omni-Channel Ordering

Partnership delivers optimal kiosk solution for higher education and hospitals.
Mar
20

Hotelogix Launches Unified Marketplace Platform for Hotels

Marketplace lists 75+ integrations across hospitality tech categories.
Mar
20

Tim Hortons Reveals New Rewards Program

Tims Rewards program includes a reusable card and a mobile app.
Mar
20

iVvy Venue Technology Achieves Oracle Validated Integration with Oracle Hospitality OPERA PMS

Sales and catering solution offers Oracle Validated Integration of contacts, blocks and room reservations plus, syncs ARI from OPERA PMS back to the iVvy dashboard.
Mar
20

Rosewood Hotels & Resorts Selects InfoGenesis POS for its Five-Star Tuscan Resort—Castiglion del Bosco

The property boasts 23 suites and 11 luxury villas, two restaurants, a cooking school and kitchen garden as well as a spa.
Mar
20

Crystal Springs Resort Launches Smartconcierge Ivy at Grand Cascades Lodge and Minerals Hotel

After Ivy's launch, the Grand Cascades Lodge saw 25% increased guest engagement, 59% automation of guest communications, and 26% of 5-star-rating guests writing positive TripAdvisor reviews.
Mar
20

Checkers and Rally's Launch Delivery Platform

Solution has five national delivery services in one single, seamless point-of-sale system.
Mar
20

Cendyn Launches ePlanner Platform

Redesigned hotel sales and group operations tool delivers enhanced functionality via UX, branding and editor features.
Mar
20

Postmates Party Lets Customers Share Deliveries and Save

Postmates Party tells customers in real time what people around them are ordering  from restaurants.
Mar
20

Oracle Cloud Helps Drive Efficiency and Innovation for MGM Resorts International

Entertainment trailblazer moves to cloud applications to support growing and diversifying business demands.
Mar
20

Indonesian aparthotel Improves Online Sales with eRevMax

The Malibu Suites – Balikpapan leverages RateTiger to manage OTAs.
Mar
19

Ctrip signs China-focused Distribution Agreement with Millennium Hotels and Resorts

MHR will partner with Ctrip's membership program, which will certify its properties as "Chinese Friendly Hotels" and enable them to benefit from Ctrip's influential ranking system.
Mar
19

Starbucks Enhances Loyalty Program

Updates to include more choice in rewards.
Mar
19

New Castle Hotels & Resorts Installs Aptech’s PVNG Enterprise Accounting System for 21 Properties

After converting to PVNG, all New Castle Hotels & Resorts properties have access to payment status of their vendors and can enter their own accounts payable invoices.
Mar
19

5-Star Manhattan Property Boosts Online Guest Review Scores with Advanced Wi-Fi Services

The Wagner at the Battery also ensures staff safety with property-wide panic button signal coverage.
Mar
19

dormakaba Simplifies Upgrade Process for Magstripe Users Moving to RFID/Mobile Access Electronic Locks 

Migration Path to dormakaba RFID Lock Systems Includes Advanced Ambiance Access Management Software 
Mar
19

Next Wave of Payment Evolution: Choice

During the 12th Annual Payments Summit, speakers discussed how important it will soon become to offer customers the ability to pay how "their way."
Mar
18

Wendy's Launches New Product with Digital Offers

Wendy’s is teaming up with DoorDash to offer customers a chance to score two offers through Sunday, March 24. Customers placing digital orders via DoorDash website or mobile app use the code FREEBIGGIEBAG at checkout to receive a free $5 Biggie Bag – complete with the new Bacon Double Stack, 4-piece chicken nuggets, small fries and a small drink, while supplies last. Customers receive $0 delivery with any DoorDash order of $10 or more. This deal is available for a limited time, only with DoorDash.
Mar
18

Guestband Launches Wearable Tech for Hotels, Resorts

Wearable tech improves guest experience and offers hoteliers valuable insights into the use of their facility.
Mar
18

Visa Named Official Payment Technology Partner at Hudson Yards

Visa cardholders will receive exclusive access to on-property and dining experiences.
Mar
18

Triometric Debutes Next Gen Data Intelligence Platform

API platform will extend data access and deliver faster insights for B2B online distribution analysis.
Mar
18

EZee Becomes an Airbnb Preferred Software Partner

eZee users can manage their Airbnb messages and promotions from the eZee channel manager.
Mar
18

Papa John’s Forms National Partnership with DoorDash

More than 60% of the pizza company’s transactions are online.
Mar
18

FoodMaven Announces New Sustainability Initiative with Local Hospitality Partners

Hilton Properties Among First Participants in Denver; Initiative to help hotels source local, sustainable food products for their kitchens.
Mar
18

Motorola Solutions Launches MOTOTRBO Nitro, a Fully Managed Solution for Business-Critical Voice and Broadband Data

Private broadband land mobile radio (LMR) solution uses CBRS to provide commercial customers such as hotels with high quality voice and broadband data capabilities, while retaining the immediate and direct connection of LMR.
Mar
15

Domio Baronne St. Brings Hospitality Innovation to New Orleans

Tech-hospitality brand, Domio, introduces new apartment-hotel concept in the city’s Warehouse District.
Mar
15

Eleven Releases Guest Wi-Fi Management eBook for Hotels

eBook offers tips on guest Wi-Fi management, essential features of a central guest Wi-Fi platform and insights into the future of guest Wi-Fi.
Mar
15

Burger King Introduces $5 Monthly Coffee Subscription

Customers have to redeem the offer through the mobile app. 
Mar
15

Star Micronics Introduces Wide Format Thermal Printer

AirPrint allows POS systems to easily integrate with any iOS device.
Mar
15

Epos Partners With TableUp to Offer Online Ordering 

TableUp empowers restaurants to offer an online ordering system that can be customized.
Mar
15

Digital Diner Launches Solution to Resolve Tablet Turmoil

All third-party delivery orders come into one interface with one comprehensive sales report.
Mar
14

Runtriz Pay Brings Caesars’ Guests Fast, Secure and Simple Payment So They Can Stay in the Game

Caesars Entertainment expands partnership with Runtriz to maximize F&B revenue, drive efficiency, and optimize guest experience with the convenience of Runtriz Pay
Mar
14

TWA Hotel at JFK Airport Selects Sabre to Power Its Distribution Strategy

Sabre offers an open-architecture platform that integrates critical hospitality systems to optimize distribution, operations, retailing and guest experience.
Mar
14

Factor4 Announces Gift Card Integration with Linga POS by Benseron Hospitality

Integration allows for processing of gift card transactions in real time, online reporting, technical support, card product and card marketing.
Mar
14

Polaris Wireless Launches 3D Location Platform for Application Developers

New platform enables real-time vertical, indoor location for a diverse range of industries including public safety, hospitality, retail and healthcare.
Mar
14

Live! Casino & Hotel Improves Guest Experience with New Mobile App

App allows guests to book hotel reservations, order drinks while playing from select slot machines, and participate in special promotions.
Mar
14

Concur TripLink and HRS Announce Integration

Travel Programs can access unique HRS corporate hotel rates.
Mar
13

ALICE Helps the Luxury Chablé Resort Take Communication and Staff Operations to the Next Level

ALICE provides Chablé Resort & Spa with an operations system to record and track internal guest requests for effective and efficient communication.
Mar
13

Cox Business to Upgrade Las Vegas Convention Center Network and Power Massive Facilities Expansion

Three-year, multi-million extension includes all wireless and wireline network services.
Mar
13

Luxury UK Hotel Trusts RateTiger Shopper for Pricing Decisions

The Greenbank Hotel uses RateTiger Shopper to monitor trends in room rates, both past and current, as well as predict future rates more accurately.
Mar
13

7 Cedars Casino Selects Visual One Property Management System

Agilysys’ Visual One PMS will work in conjunction with other already implemented Agilysys solutions to enable a more comprehensive guest view to help deliver unmatched high touch guest service.
Mar
13

SageNet Introduces SageVIEW.dtx Outdoor Digital Signage Solution for Drive-thru Environments

SageVIEW.dtx includes all-weather enclosures, lighting, security, power, network connectivity and maintenance.
Mar
13

Comcast Makes X1 Platform Available to Businesses Nationwide

Comcast Business Now Offers New Video Service to Bars, Restaurants, Hotels, Gyms and More
Mar
12

MeetingPackage, IDeaS Smart Space Announce Partnership

Smart Space users will be able to optimize the online sale price of meetings and events space through the MeetingPackage Distribution Network.
Mar
12

Downtown Grand Hotel & Casino Standardizes on Aruba to Deliver IoT-enabled “Smart Rooms” and Exceptional Guest Experiences

Las Vegas entertainment destination to blanket full urban block and 1,000+ hotel rooms with high-speed Wi-Fi and location services.
Mar
12

eatsa Announces Product Suite for Growing Virtual Restaurant Industry

New Deliveroo Food Market in Singapore powered by eatsa’s fully-automated restaurant experience.
Mar
12

Yumpingo Brings Transformative Guest Sentiment Solution Technology to Independent Restaurants in Partnership with Deliveroo

Yumpingo to serve as Deliveroo’s exclusive guest feedback partner for 18,000 UK restaurant partners with the launch of Yumpingo Go.
Mar
12

Zello Releases New Emergency “Panic Button” Feature

Push-to-talk voice messaging service unveils emergency alerts feature.
Mar
12

Blue Tree Hotels Implements Aerohive’s Cloud-Managed Wireless Solution

After being selected by the World Cup to host delegations at their Latin America hotel sites, Blue Tree Hotels chose to upgrade their WiFi network in anticipation of high internet demand from guests.
Mar
12

Avvio Champions User Experience with New Booking Engine Innovations

The front-end design and functionality of the booking engine has been enhanced to provide better guest engagement and conversion rates.
Mar
11

David Deno Named CEO of Bloomin’ Brands

Liz Smith to step down as CEO and will serve as Executive Chairman of the Board
Mar
11

Airbnb to Acquire HotelTonight

HotelTonight is a last-minute hotel booking service for boutique and independent hotels.
Mar
11

Restaurant Technologies Expands Grease Cleaning Tech

Launches AutoMist Hood and Flue Cleaning in Detroit, Dallas, Denver and Baltimore/DC areas
Mar
11

NationalLink Streamlines Smart Safe Cash Management for Merchants

Single platform supports smart safes from all manufacturers across merchant locations.
Mar
11

Squirrel Systems Reveals Next Gen POS Terminals at MURTEC

Sleek, new terminals blend style, durability and performance for hospitality environments.
Mar
11

Infor Continues to Modernize Revenue Management Functionality for Hoteliers

Upgrade of Infor EzRMS features enhanced mobility and pricing optimization.
Mar
08

Netchex and M3 Expand Partnership with API Integration

Integration will help hotels streamline HR processes, keep employees engaged and ensure consistency across locations.
Mar
08

Anthony’s Coal Fired Pizza Doubles Reach of Loyalty Program

Integration of Zenreach with Paytronix Rewards Platform also streamlined pizzeria's customer relationship program.
Mar
07

Good Times Tests AI in Drive-Thru 

Valyant AI launches enterprise ready AI for QSR
Mar
07

Waterford Hotel Group and Waterton Partner to Grow Hospitality Footprint 

Waterford will assume management of eight hotels previously operated by Waterton.
Mar
07

HARMAN Professional Solutions AV Systems Provide an Unforgettable Experience at China’s Atlantis Sanya Resort

China’s new world-class Atlantis Sanya resort deploys an array of HARMAN audio, video, lighting and control systems to provide a truly unique hospitality experience.
Mar
07

Squirrel Systems Launches Scalable POS at MURTEC

Scalable POS serves hotels, casinos, resorts and arenas.
Mar
07

The Dinex Group Uses WiFi Tool to Collect Emails, Sell out Events

Using Zenreach, the fine-dining group is able to offer creative, targeted campaigns.
Mar
07

dormakaba Vacation Rental White Paper Outlines Steps for Keyless Access Selection and Installation

‘How to Implement Keyless Access in 10 Simple Steps’ guides vacation rental owners and property managers through keyless access evaluation and implementation.
Mar
06

Church’s Chicken Hires Global Chief Marketing Officer and Executive Vice President

Brian Gies has nearly 20 years of top-level restaurant marketing experience.
Mar
06

Hotel Internet Services Releases In-depth Analysis on Hotel Guest WiFi and IoT Expectations for 2019 and Beyond

HIS Finds that 76% of hotel guests regularly connect multiple devices to a hotel's WiFi.
Mar
06

Epson and Partners to Show MURTEC Attendees How to Adapt to a Changing Hospitality Environment

At MURTEC Booth 57, Epson and partners will be showcasing a variety of POS solutions
Mar
06

TransAct Launches BOHA Cloud-Based Apps, Hardware Solutions

Solution addresses inventory management, temperature monitoring, food recalls, labeling, check lists and more.
Mar
06

Bojangles’ Top Marketer Randy Poindexter to Retire

Marketing executive leaves legacy of brand loyalty and service throughout footprint.
Mar
06

Barceló Hotel Group and Sabre Hospitality Solutions Join Forces for a New Distribution Strategy

Barcelo will use Sabre's solutions for both distribution improvement and to automate their traditionally manual tour operations reservation process.
Mar
06

MarginEdge Hires Dan Henderson as Senior Vice President of Corporate Development

MarginEdge, a restaurant management platform built and run by restaurant owners, hires key executive to help fuel national expansion.
Mar
06

The Retail and Hospitality ISAC Teams Up with Earnst & Young to Help Retail and Hospitality Industries Mitigate Cybersecurity Risks

Partnership will create cyber threat reports that will be available to CISO and senior cybersecurity membership.
Mar
06

Viceroy L’Ermitage Beverly Hills Debuts Immersive Guest Experience

Hotel uses streaming, new menus and redesigned and highly responsive remote control for its in-room television experience.
Mar
05

Maestro PMS Debuts Combined Revenue and Marketing Analytics View

The new Analytics view enables hoteliers to monitor current on the books (OTB) reservations and revenues updated with real-time occupancy gains and losses.
Mar
05

Taco Bell Canada Creates ‘Slide-Thru’

The slide-thru take-out window coincided with the launch of the Cheetos Crunchwrap Slider in Canada.
Mar
05

UgoVirtual Advances as a Semi-Finalist in the 2019 HTNG TechOvation Awards

Comprehensive virtual event hosting platform chosen to present as a hotel and travel market innovator at HT-NEXT in New Orleans.
Mar
05

Toast Adds Guest Feedback Feature

Toast also adds SMS text notification, tipping to kiosks.
Mar
05

SkyTouch and LodgingControls, Inc. Team Up to Enhance Guest Experience and Operational Efficiency

The integration enables hotels to improve operations with one easy to use mobile and desktop web application.
Mar
05

Close Encounters of the AP Automation Kind

There are parallels between a classic movie and AP systems.
Mar
05

TravelClick Combines Predictive Data and Machine Learning to Inform Hospitality Marketing Campaign Planning and Maximize Bookings

Hoteliers using TravelClick’s Guest Management Solutions and Demand360 can identify most valuable time periods to run campaigns.
Mar
04

GDS Booking and ADR Growth Drive Strong Q4 2018 RevPAR Performance in Hospitality

GDS Bookings Increase by 6.4 percent, coupled with ADR growth of 4.2 percent.
Mar
04

Stoner’s Pizza Joint Appoints Glenn Cybulski, to President, Chief Culinary Officer

Industry vet Glenn Cybulski studied at the prestigious Scuola Italiana Pizzaioli in Italy.
Mar
04

OTA Insight Announces Geo Point-of-Sale Innovation for its Rate Insight Solution

Hoteliers to benefit from enhanced rate intelligence with the ability to analyze parity information on their selected source markets on the Rate Insight platform ahead of ITB Berlin.
Mar
04

Poke Concept Signs on with Postmates

Sweetfin is known for its made-to-order poke bowls.
Mar
04

Papa Gino's, D'Angelo's Parent Signs Deal with Personalization Platform

New England Authentic Eats signs three-year deal with Recurrency to connect with guests and drive spend.
Mar
04

Fourth Launches End-to-End Restaurant and Hospitality HR, Benefits and Payroll Services in the U.S.

In addition to its hospitality operations technology platform, Fourth now offers a flexible set of HR and payroll services delivered by a team of industry professionals based in Tampa, Florida.
Mar
04

Fourth Adds HR, Payroll Services

New features follow its recent acquisition of Choice HR.
Mar
01

SevenRooms Launches Marketing Automation, Guest Engagement Software 

7x brings new automated marketing and guest-focused personalization functionality to restaurant operators.  
Mar
01

Los Tajibos Creates an Oasis for Entertainment with Nonius TV & Cast

Hotel renovations now allow guests to interact with the TV to watch shows, stream their own content, or watch videos-on-demand, all via high-speed internet access provided by Nonius.
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