June 2019
Jun
20
HITEC 2019 NEWS: CallTek Introduces Call Center Platform
Odyssey Cx platform records every incoming call from the moment it is answered by an agent.
Jun
20
BRP Cloud Introduces Full Service Cloud Software Implementation, Support
BRP's services include interfacing with digital signage.
Jun
20
HITEC 2019 News: InnSpire Forms Strategic Partnership with Quadriga Worldwide
Provider of guest engagement and entertainment solutions tapped to jointly strengthen stability, reliability and innovation for the hospitality industry.
Jun
20
Givex Acquires Giftcertificates.ca from Moneris
Gift card processor to integrate with online distributor of gift cards from prominent Canadian brands.
Jun
19
HITEC 2019 News: DISH Launches Netflix on EVOLVE platform
Major pay-TV provider to integrate Netflix into hotel TVs.
Jun
19
HITEC 2019 NEWS: Zaplox to Present Self-Service Solution and Mobile Guest Journey at HITEC
Zaplox to demonstrate self-service kiosk, complementing mobile key offering with an impact on guest satisfaction and operational efficiency.
Jun
19
Plaza Hotel & Casino in Las Vegas Upgrades Magstripe Door Locks to dormakaba RFID
Hotel replaces locks in all 1,000 guest rooms and in all meeting rooms for its 30,000 square-feet of event space.
Jun
19
HITEC 2019 News: Nuvola Launches Facial Recognition
Hospitality software developer collaborates with AI company to elevate the guest journey.
Jun
19
Percipia Collaborates with Lenovo to Debut Lenovo Smart Tab for Hospitality
In room tablet will offer guests both touchscreen and AI voice interaction capabilities and will allow guests to interact with all of the hotel's internal systems: PMS, concierge, in-room controls, valet, etc.
Jun
19
HITEC 2019 NEWS: INTELITY to Introduce the Newest Addition to Its In-Room Tablet Offerings at HITEC Minneapolis
New tablet developed to deliver on hotelier’s continued demand for more capability.
Jun
19
Beach Retreat & Lodge at Tahoe Installs STS Cloud to Manage Groups and Events
STS Cloud helps lodge manage hotel sales and catering event orders, billing, and group pick-up for weddings, health retreats and corporate groups.
Jun
19
HITEC 2019 News: CMIT Solutions Releases Service Platform Specifically for Hotels
CMIT Solutions of Central Rhode Island, a provider of technology solutions and managed services to the hospitality industry, announced a unique service platform developed exclusively for hotel ownership groups and management companies; Hospitality FLEX.
Jun
19
HITEC 2019 NEWS: Nomadix Integrates Global Reach's Passpoint Hotspot 2.0 Technology
New enhancement provides instant authentication of Wi-Fi-enabled devices and seamless, secure online experience for guests.
Jun
19
DiscoverLink Launches Mobile App
Offers hotels and restaurant team members instant access to messages, training courses, how-to videos, recipes and more.
Jun
19
Dishcraft Introduces Automated Dishroom for Commercial Kitchens
Solution brings robotics, process innovation, and machine learning to improve dish washing.
Jun
18
CuisinArt Golf Resort & Spa Offers Unique, Intelligent Guest Room Experiences with Avaya, Percipia
New guest experience combines all-glass, touch-screen Avaya Vantage desktop smartphone with the customized Percipia Latitude hospitality mobile application.
Jun
18
HITEC 2019 News: Infor Introduces New Solution for Hoteliers to Simplify Pricing
Infor Hospitality Price Optimizer to help increase profits for individual hotels and chains of any size.
Jun
18
JotForm Debuts JotForm Mobile Forms
Hospitality businesses can collect data without needing an internet connection; perfect for inspection forms, incident reports, registration forms, work order requests, feedback forms and more.
Jun
18
Michael Dominguez to Take the Helm of Associated Luxury Hotels International
Industry veteran Michael Dominguez to serve as ALHI President and CEO effective July 8, overseeing the independent global sales organization.
Jun
18
HITEC 2019 NEWS: PLI Introduces NXP MIFARE Hospitality Key Cards at HITEC
NXP’s MIFARE Hospitality RFID solution was developed specifically to address the need for improved guest safety through 3DES security.
Jun
18
HITEC 2019 NEWS: Martello Partners with GuestTek to Power Internet for Hotel Guests
Martello’s SD-WAN and link balancing helps GuestTek deliver reliable high speed internet connectivity for hotel guests.
Jun
18
Yapta Launches Touchless Hotel Rebooking Technology
Fully automated rebooking capability delivers additional savings at lower cost for Yapta customers.
Jun
18
HITEC 2019 NEWS: Samsung Introduces New QLED and UHD Hospitality Television Series
Samsung's new displays are optimized for the hospitality industry.
Jun
18
MobieTrain, Partners with Speakap to Provide Workplace Engagement Solution
By integrating with Speakap, MobieTrain is able to provide hospitality companies with a full suite of learning tools to help drive real business change.
Jun
18
DiscoverLink Delivers Instant-access Training with Launch of Mobile App
DiscoverLink Inc., a provider in e-learning solutions for the hospitality industry, launched the DiscoverLink Talent Mobile App. The new extension to DiscoverLink Talent, a learning management system (LMS), provides instant access to messages, training courses, how-to videos, recipes and more.
Jun
18
BluIP Announces RLH Corp. Is First to Use Artificial Intelligence Virtual Agent
Undetectable artificial intelligence has customers having real conversations with virtual agents.
Jun
18
HITEC 2019 NEWS: Knowcross Launches New App
Knowscross reveals an app that caters to Commercial Office Complex/Vacation Rental/Timeshare market.
Jun
18
Hotel Zetta Features Volara-Powered Alexa Technology in Every Guest Room
This installation expands Volara’s corporate relationship with Viceroy Hotels & Resorts.
Jun
18
MobieTrain, Partners with Speakap to Provide Workplace Engagement Solution
By integrating with Speakap, MobieTrain is able to provide hospitality companies with a full suite of learning tools to help drive real business change.
Jun
18
HITEC 2019 NEWS: Vertical Booking USA Launches a New Mobile CRS App
Also introduces updates to its CRO.
Jun
17
HITEC 2019 NEWS: Jonas Club Integrates with Shift4’s SkyTab Solution
2,000+ golf and athletic clubs will be able to incorporate SkyTab’s mobile payments.
Jun
17
Red Roof Selects iVvy Venue Management Software to Automate Group Block Booking and Optimize Sales
iVvy to automate the group block booking process for planners and increase efficiencies for Red Roof.
Jun
17
SIXTY Hotels Sees Success with New Mobile Shift Schedules from Beekeeper
Associates can check their schedules on the go, receive notifications when new shifts are added, see how long they are working, and more.
Jun
17
HITEC 2019 NEWS: Sertifi to Debut New User Interface and Functionalities at HITEC Minneapolis
New interface offers a modern look and feel.
Jun
17
HITEC 2019 NEWS: Avaya's Digital Concierge Lets Guests Control In-Room Experience
This digital concierge uses both touchscreen and voice commands to provide guests with information on promos, a city guide, in-room dining, housekeeping, spa reservations, thermostat control, door lock, door camera, and more.
Jun
17
D.C. Hilton Uses RFID Technology to Manage Linen Inventory
Hilton Washington DC National Mall uses InvoTech RFID Linen System.
Jun
17
HITEC 2019 NEWS: Crave Interactive Empowers Hoteliers and Guests with New 24/7 Video Service Platform
Crave Video Service Platform set to revolutionize the hotel guest experience and hotel operations with multi-lingual service around the clock.
Jun
17
HITEC 2019 NEWS: SONIFI Offers Live Demos of New In-Room Platform as well as Marriott's Guest Room Entertainment Platform
Booth visitors will learn more about available voice assistant, energy management, and safety tech solutions from SONIFI.
Jun
17
The Westin Buffalo Gives Guests Access to Personal Playlists from Their Hotel Rooms
Volara-powered devices allow guests to listen to their favorite playlists from Pandora, Spotify and Amazon Prime via in-room Amazon Echo devices.
Jun
17
HITEC 2019 NEWS: NYTEC Launches Connected X.0
Next-generation IoT/IIoT platform spans industry applications.
Jun
17
HITEC 2019 NEWS: Volara Teams with CIRQ+ to Power its New, Multimodal, Voice-Based Guestroom Device
Hotel guests can control room temperature, lights, and TV by speaking commands to any voice assistant selected by the hotel.
Jun
17
TouchBistro, EVO Payments México Partnership Creates a Fully Integrated POS & Payments Solution
Restaurants in Mexico can increase efficiency, provide a better customer experience and drive greater profitability with the integrated solution.
Jun
17
HITEC 2019 NEWS: Avaya Introduces Intelligent Hotel Room Experience Package
Solution puts guests in complete control with customizable digital concierge, increases customer loyalty and drives additional hotel revenue.
Jun
17
HITEC 2019 NEWS: TraknProtect and SONIFI Partner to Deliver Location Tracking Technology for Hotels
TraknProtect will leverage SONIFI’s nationwide service platform to deploy its technology solution.
Jun
17
HITEC 2019 NEWS: MCOMS Teams with Volara to Offer Revolutionary Voice Control of Guestroom TVs
Guests can make voice requests to turn on and off the TV, open the TV guide, or turn the volume up or down.
Jun
14
SevenRooms Integrates with Star Micronics
Paired with SevenRooms’ guest engagement tools, Star’s TSP143III with PromoPRNT can offer customers a coupons.
Jun
14
GCH Hotel Group Rolls Out apaleo PMS in Less than 24 Hours
Staff members were successfully trained in using the system in a matter of hours – no consultants, no long on-site trainings required.
Jun
14
HITEC 2019 NEWS: SONIFI Debuts Interactive Guest Interaction Platform for Hospitality
SORA operates on and supports multiple in-room hardware options such as Google Chromecast, set-top-boxes and smart TVs.
Jun
14
HITEC 2019 NEWS: OTA Insight to Release New End-to-End Parity Solution at HITEC Minneapolis
Parity Insight sets the stage for a new way to take control of parity issues impacting hotels’ bottom line.
Jun
14
Ted’s Montana Grill Hires New Corporate Chef
Kirk Biondi will work to reduce food waste to 1%.
Jun
14
ReelTime VR's New ReelTime Virtual Room May Be Coming to a Hotel Near You
Hotel guests can change the room's views and decorum to their taste; multiple users will be able to perceive they are in the same room together.
Jun
14
LG Expands 2019 Digital Signage Portfolio with, New Touch Screens and Video Wall Displays
LG digital signage solutions unveiled at InfoComm 2019 punctuated by in-cell touch displays and nearly seamless video wall.
Jun
14
Vizergy Releases New CMS Feature
Website Performance Analysis feature analyzes websites for performance issues and generates detailed audit reports.
Jun
14
LimeTray Opens U.S. Operations
SaaS company provides full-stack restaurant management solutions.
Jun
14
Venza Achieves Qualified Security Assessor (QSA) Certification
Venza is certified by the PCI Security Standards Council to audi hohtels for PCI DSS compliance.
Jun
13
INTELITY Partners with MIWA to Further Expand Mobile Key Availability
The integration makes keyless entry more accessible to hotel properties globally.
Jun
13
Angie Hospitality Offers Integrations and Support for Staff Alert Technology
Angie's support of Bluetooth Low Energy allows hotels to implement their chosen staff alert technology, enabling staff to summon assistance or alert colleagues to urgent situations.
Jun
13
ShuttleQ Announces Partnership with Stripe Technologies
Cloud-Based SAS hotel shuttle transportation, parking and guest management system partners with Stripe Technologies for payment processing.
Jun
13
HITEC 2019 NEWS: Runtriz Offers Sneak Peek of Latest Mobile App Features Developed for an Innovative Hotel Company
App enhancements will connect hoteliers with guests at a whole new level; Visit Runtriz at booth #1132.
Jun
13
HITEC 2019 NEWS: HCN to Debut ‘EVENTLINK’ at HITEC Minneapolis
Event organizers can send customized messages to a single room, a group of rooms or a group of hotels to deliver consistent messaging, create new revenue streams, and take attendee experiences to new heights.
Jun
13
HITEC 2019 NEWS: dormakaba Launches Its Advanced Saffire LX Electronic Lock at HITEC
Saffire LX is a sleek contemporary RFID and BLE-enabled electronic door lock with a small footprint to accommodate nearly any design requirement.
Jun
13
HITEC 2019 NEWS: Fuel to Release Exclusive Early Edition of Leisure Travel Study Results at HITEC 2019
The Leisure Travel Study's results are based on more than 2K leisure traveler respondents discussing the process they use to book hotel rooms.
Jun
13
TraknProtect Partners with Ruckus Netwoorks, Aruba and Virtual Management Presence
Partnerships allow TraknProtect to provide the hotel industry with an end-to-end solution for protecting employees and monitoring assets in real time while using the hotel's existing infrastructure.
Jun
12
HITEC 2019 NEWS: HCN Debuts DineIN for Managing Room Service Operations
DineIN is fully customizable to a hotel's needs and fully integrates with most PMS and POS systems.
Jun
12
ProfitSword, WVC RubixCloud Partnership Provides Hotels with Comprehensive Accounting Platform
In-depth integration provides both single properties and entire hotel portfolios with ability to ensure full data integrity between accounting and business intelligence systems.
Jun
12
Avaya, RapidSOS, and 911 Secure Introduce Public Safety Breakthrough
Device location discovery capabilities are now available to emergency first responders through RapidSOS, 911 Secure and Avaya emergency response management solutions.
Jun
12
HITEC 2019 NEWS: InnSpire to Showcase TechOvation Winning Solution GuestMagic.AI at HITEC 2019
Disruptive new guest engagement platform leverages the power of artificial intelligence to provide hotel guests with a highly personalized stay experience, while maximizing revenue opportunities for hoteliers.
Jun
12
HITEC 2019 NEWS: Verdant Brings NEW ZX Thermostat to HITEC
Energy-saving thermostat is easy to install, easy to use and delivers concrete energy savings.
Jun
12
LG Business Solutions Previews MicroLED Display
Curved LED and 130-inch LED Screens also unveiled.
Jun
11
WaveSoft Introduces Kitchen Display System on iPad
iPad app eliminates inaccurate handwritten tickets and kitchen printers.
Jun
11
Cvent Acquires DoubleDutch to Accelerate Its Investment in Mobile Event Technology
Acquisition to grow Cvent's signature mobile event app and onsite solution capabilities.
Jun
11
The Pierre Hotel of NYC Installs MCOMS HOTstream
Five star landmark hotel on Fifth Ave replaces its existing guestroom tech solution with new hotel-branded television experience.
Jun
11
BluIP’s BeHive Communications Platform Named a 2019 Cool Vendor by Gartner for Employee Experience and Enablement in the Digital Workplace
BeHive enables a wide range of communications modes like push-to-talk, chat, group communications, voice, video, and conference bridging, complemented by robust integration capabilities that supports Enhanced 911 (E911) notifications, staff panic alerting to work flow service request/tasks ticketing.
Jun
11
SkyTouch and Revinate Join to Lift Revenue and Personalize Guest Communications
The PMS + CRM connection enables hoteliers to drive revenue and build better relationships through email marketing, guest CRM and upsells.
Jun
11
BC Lynd Hospitality Implements Quore at Its Harlingen Convention Center
After successfully raising the customer-service and departmental-service scores at six of its properties, BC Lynd felt Quore would be ideal for the 44,000 square feet of meeting, event space at convention center.
Jun
11
HITEC 2019 NEWS: HCN to Unveil ‘Guest Choice’ Green Initiative at HITEC
Owners are pocketing more green by going green and giving guests a choice in opting out of room cleaning and offering late check via in-room tablet computers from HCN; Visit HCN in Booth 1210.
Jun
11
LG Launches Transparent OLED Digital Signage Display in U.S.
Razor-thin see-through display is designed to offer a unique customer experience particularly in retail and hospitality.
Jun
11
Bruxie Brings on Two Executives
Fried chicken & waffle sandwich chain expands domestic & international franchising opportunities.
Jun
11
HITEC 2019 NEWS: Angie Hospitality Announces Robust Language Support for Its Guest Room Voice Technology
The virtual assistant and voice-activated technology solution now supports robust voice- and touch-based language processing in Spanish, French, German and Chinese.
Jun
11
HITEC 2019 NEWS: Guests at Elliot Park Hotel in Minneapolis to Experience Wireless Casting and Voice Control Technology
Recent HIS implementation of content streaming and virtual assistant platform at luxury Minneapolis property to provide real-world experience of BeyondTV GuestCast solution during HITEC 2019.
Jun
11
HITEC 2019 NEWS: Volara to Reveal Enhancements to Its Voice-Based Conversation-Management Software at HITEC
Volara can be seen voice-enabling more than 20 integrated technologies at HITEC, including IPTV, room controls, energy-management, staff alert, SMS-based guest engagement and work order-management systems.
Jun
11
Tripleseat, TripAdvisor Partner to Market to Restaurants
Tripleseat customers will now be able to access TripAdvisor Ads and TripAdvisor Premium at lower rates.
Jun
10
HITEC 2019 NEWS: TraknProtect Selected to Present Location-Based Employee Security Platform During Entrepreneur 20X (E20X) Competition at HITEC 2019
Using cloud tech and strategically placed hubs, TraknProtect can triangulate the location of employees when a safety alert is activated; its software then sends out a variety of signals to notify staff of the alert.
Jun
10
The Network Gets Smarter, Simpler and More Secure with Artificial Intelligence and Machine Learning
Cisco helps IT teams better understand network behavior and predict issues with new artificial intelligence and machine learning capabilities.
Jun
10
Postmates Hires Ken Kocienda As Principal Software Engineer Focusing On Human-Machine Interaction
Kocienda spent 15 years at Apple and wrote the book, Creative Selection: Inside Apple's Design Process During the Golden Age of Steve Jobs.
Jun
10
Volara Powers WooHoo Enterprise AI Assistant for Hotels
Volara's integration with more than 30 hotel technologies allows guests to command the voice assistant to order toiletries, contact the valet, play music, control in-room temp, control the lighting, and more.
Jun
10
Concord Hospitality Standardizes Accounting on Aptech’s PVNG Cloud-Based Enterprise Financial System
Concord's 112 hotels will use the hotel accounting software.
Jun
07
Rick Di Donato Joins Redberry Group as Development Director
Di Donato previously led the real estate for Starbucks Coffee Canada Inc.
Jun
07
RateGain Partners With OYO Hotels & Homes
The partnership will give OYO access to the a large demand network in hospitality distribution.
Jun
06
ItsaCheckmate Partners with Allset
The online platform integration technology partners with food pre-ordering platform to improve customer services, experiences.
Jun
06
Teridion Announces Deep Integration with Cisco Meraki MX Security and SD-WAN Appliances to Deliver New High Performance Internet Service
Company also announces general availability of Teridion for Enterprise, a public cloud-based WAN service delivering carrier grade performance.
Jun
06
CHMWarnick Names Chad Sorensen Chief Operating Officer
Sorensen will be focused on overseeing the company's asset management operations, with a focus on leveraging cutting-edge technology to benefit company clients.
Jun
06
Pei Wei Joins PWD's Family of Quick-Service Asian Concepts
PWD Acquisition also owns and operates the quick-service Asian restaurant concepts Pick Up Stix, Leeann Chin and Mandarin Express.
Jun
06
HITEC 2019 NEWS: HCN to Debut Three New Navigator In-Room Tablet Programs
Visit HCN in Booth 1210, June 17 to 20, at the Minneapolis Convention Center
Jun
06
Fuel Mobile App Adds Keyless Entry Through Integration with ASSA ABLOY Global Solutions
Hoteliers can now allow guests to use their smartphones as secure room keys with the new Mobile Access digital solution available for independent properties.
Jun
06
Epson Announces Moverio Assist: "See-What-I-See" Remote Assistance, Inspection Solution for Epson Moverio Smart Glasses
Smart glasses enable real-time collaboration between remote experts and on-site personnel, making repairs faster and with fewer mistakes.
Jun
06
HITEC 2019 NEWS: Shift4 Payments to Showcase SkyTab Pay-at-the-Table Solution at HITEC
The company's recently announced SkyTab solution brings new mobile payments functionality and customer engagement features to the hospitality industry.
Jun
05
EVO and NCC Expand Integrated Payment Offerings to Canada’s VAR Network
NCC is now partnering with EVO to offer integrated payment solutions in Canada.
Jun
05
HITEC 2019 NEWS: Aireus POS' New Apple TV App Allows Hotel Guests to Order Room Service Through Apple TV
Providing customizable POS systems through Apple iOS, Aireus Inc delivers innovative technology to hotel room service.
Jun
05
7 Cedars to Open with Full INTELITY Platform
The casino resort will streamline the guest experience with a custom mobile app, mobile key and in-room tablets.
Jun
05
ALICE Unveils New Solution to Enhance Housekeeping Productivity and Save Costs
New tools help streamline housekeeping operations, while improving guest experiences.
Jun
05
HITEC 2019 NEWS: React Mobile Rolls Out Next-Gen Panic Button, Hotel Safety Devices
Visit React Mobile at HITEC 2019 at booth #3030
Jun
05
HEBS Digital Announces Rebrand to NextGuest Digital
NextGuest Digital provides hoteliers with web design and digital marketing; Parent company NextGuest expands to include innovations lab and strategic consulting.
Jun
05
Isla Bella Beach Resort Partners with InnSpire to Provide a World-class Guest Experience
Marathon Keys' newest luxury resort, Isla Bella, utilizes the InnSpire Digital Guest Journey solution to enable guests to easily access all that the property has to offer.
Jun
05
HITEC 2019 NEWS: Zingle Unveils Next Evolution of AI-Powered Guest Messaging Platform for Hotels
New artificial intelligence & analytics features give hotels enhanced opportunity to personalize the guest experience.
Jun
04
Jonas Hospitality Formally Announces the Launch of Jonas Chorum
The Jonas Chorum product offering includes Chorum PMS, Chorum CRS, and Chorum Sync.
Jun
04
HITEC 2019 NEWS: ProfitSword and Hotel Effectiveness Partner to Host HITEC 2019 Social Gathering and Entertainment Event
Providers of automated and cloud-based technology join forces to provide HITEC attendees with an evening of food, drinks and raffle prizes along with insight into the latest trends in data and labor management efficiency.
Jun
04
HITEC 2019 NEWS: Bittel’s MODA Smart Guestroom Device Now Working Seamlessly with Volara
MODA is voice ready and compatible with Volara-powered Amazon Alexa and Google Assistant agents; See MODA powered by Volara at HITEC Minneapolis in Booth 2040.
Jun
04
Hilton Wilmington/Christiana Offers Guests 5x the Bandwidth and 10x the Data
Northern Delaware hotel is positioned to support technology trends 10 years into the future.
Jun
04
HITEC 2019 NEWS: Quore to Feature ‘Friendlier’ Housekeeping, Engineering, Work Order Automation and Preventive Maintenance Solutions at HITEC Minneapolis
Visit Quore in Booth 1940, June 17 to 20, at the Minneapolis Convention Center
Jun
04
xtraCHEF Raises $7.5M
The funding will accelerate the growth of company’s AI-driven procurement and operations platform.
Jun
04
California’s Handlery Hotels Leverages Maestro’s Multi-Property Centralized PMS to Track Guest Preferences and Manage Loyalty Program
Maestro’s integrated guest survey and loyalty modules promote guest recognition and memorable personalized experiences.
Jun
04
Coury Hospitality Selects HIS to Implement Advanced Content Casting, Voice Control and Internet Connectivity at Properties Across the United States
Boutique hotel management and development company keeps pace with demands for content streaming, voice-activated control and robust guest Wi-Fi.
Jun
04
HITEC 2019 NEWS: Beekeeper to Unveil ‘Documents’ – a Digital Library for Frontline Teams – at HITEC
Engage Hospitality is first to deploy ‘Documents,’ Visit Beekeeper in Booth 919 at HITEC Minneapolis, June 17 to 20.
Jun
03
Florida Keys Resort Partners with Cendyn to Power its 24-Acre Oceanfront Property
Cendyn will provide the 5-star resort with CRM, digital marketing & sales tools.
Jun
03
BlueCart Acquires Online Liquor Management Platform
BinWise is an online platform for procurement, management, and fulfillment of wine, beer, and liquor.
May 2019
May
31
Study Reveals that 63% of Hotels Almost Never Apply Any Kind of LOS Discount
Of those hotels that do apply an LOS discount, most will not go higher than 15%, reports OTA Insight.
May
31
Lightspeed POS Buys Chronogolf
Lightspeed POS Inc. announced the acquisition of Montreal-based Chronogolf, a cloud-based software offering that facilitates management for golf course operators. An existing Lightspeed partner, Chronogolf uses the Lightspeed platform for both the retail and restaurant facets of its business software, combined with its booking and management solutions.
Lightspeed's cloud-based software will help new and existing customers in the golf industry drive business growth and maximize efficiency.
May
31
accesso Names New Chief Operating Officer
Position to focus on aligning teams across the organization.
May
31
INTELITY, MyCheck Integration Powers Self Check-In
The integration will allow hotels to offer a completely digital check-in experience via a mobile app.
May
31
iPad AppTakes Menus from Paper to Fully Digital in Less than an Hour
F&B Easy Menu enables hospitality brands of all sizes to improve their guest experiences with iPad menus and reduce paper consumption.
May
31
Elo Releases New Slim Self-Service Stands
Stands enhance self-ordering, check-in, endless aisle, price verification and loyalty programs.
May
31
HARMAN Professional Solutions Brings Five-Star Sound to Grand Mercure Yangon Golden Empire Hotel
Ghin Gar Cherry Trading Co. deploys JBL, Crown and Soundcraft audio solutions to bring crystal-clear audio to Grand Mercure’s luxury hotel in Yangon
May
30
Boston Pizza Hires Chief Financial Officer
Michael E. Harbinson is a Director and CFO of Boston Pizza.
May
29
Yelp Helped Seat 4.5 Million Diners Mother’s Day Weekend
Restaurant partners see return customers, more accurate wait times, and increased revenue.
May
29
Cendyn and MS+ CT Hospitality Partner to Assist Hotels with the Guest Experience
Partnership will empower hoteliers to acquire new guests as well as drive loyalty with existing guests.
May
29
DeliverThat Expands Into 8 Metro Areas
DeliverThat consulted with national partners ezCater, Boston Market, and Qdoba to select U.S. metro areas.
May
29
Study Reveals Middle East Hotels Are Overly Dependent on OTAs
Results find that 48% of reservations come from Online Travel Agencies while only 18% come from online booking.
May
29
Tripleseat, Tock Partner to Provide Tools for Event Management
Integration will allow hotels and restaurants to maximize revenue, eliminate overbookings and streamline communication.
May
29
HotStats, Choice Hotels Announce Partnership
Choice franchisees will gain access to a detailed benchmarking system and its data, allowing hoteliers to measure their hotel's performance compared to similar hotels in 550 different ways.
May
28
RateGain Launches Smart Distribution
Hotel distribution technology will help hoteliers discover and receive recommendations on new opportunities, auto contract with new channels and more.
May
28
Shiji Group Completes Acquisition of MyCheck
Shiji clients and MyCheck customers will benefit from the synergies and greater depth of resources that come from combining the Shiji network with MyCheck’s payment solutions.
May
25
Lodging Interactive Launches AI Powered Website ADA Compliance Service for Hotel Websites
Service helps remediate website ADA compliance issues in real-time.
May
25
HITEC 2019 NEWS: InvoTech to Debut New Technology and System Features at Tradeshow
InvoTech Systems adopts new Android Wireless UHF-RFID handheld data terminal for linen, laundry and uniforms.
May
24
Amadeus Partners with Booking.com and Boosts Accommodation Content by 30%
Users of Amadeus' Travel Platform will have access to Booking.com's listings of hotels, motels, resorts, homes, apartments and more.
May
24
Responsible Power Partners with Macdonald Hotels in Aviemore Resort to Reduce Energy Consumption
Responsible Power identifies where businesses, buildings and equipment are wasting energy and can increase a hotel's bottom line profit by up to 25%.
May
24
Allegiant Announces Paul Berry as Vice President of Hotel Operations
Berry is a veteran hotelier with experience managing several luxury resorts including ARIA Resort & Casino and Bellagio Resort & Casino.
May
24
Teridion Announces Deep Integration with Cisco Meraki MX Security and SD-WAN Appliances to Deliver New High Performance Internet Service
Company also announces general availability of Teridion for Enterprise, the unique and innovative public cloud-based WAN service delivering carrier grade performance.
May
24
Alorica Hires CMO
Colson Hillier will drive strategic planning, product development and execution of Alorica’s global marketing and communications initiatives.
May
24
Waitbusters Partners with DBS as a Key Distribution Channe
Digital Diner now integrates with POSitouch, so restaurants can transition to their front of house software seamlessly
May
23
TRAY Partners with Ordermark to Integrate Third-Party Online Ordering
Restaurants can accept orders from third-party sites without manually reentering them into the POS.
May
23
Bespoke Announces World's First AI Chatbot App for Resort Train Travelers
AI-powered personal assistant provides foreign and English-speaking travelers information and tips to explore world destinations with confidence.
May
23
The Desoto in Savannah Selects Go Moment’s Ivy Smartconcierge
Smartconcierge welcomed at three Sotherly Hotels’ luxury independent properties to streamline staff operations, elevate service and generate more revenue opportunities.
May
23
Epos Partners with Hopt
Guests can browse a restaurant's menu, order and pay directly from their mobile phones.
May
23
trivago Hotel Relations Books Talkdesk to Optimize Contact Center
Talkdesk easy customizations, Salesforce integration and system scalability are key components to winning trivago business
May
22
Punchh Launches Customer Sentiment Analysis
Machine learning and AI tool enables real-time response to customer reviews.
May
22
REBEL Travel and GP Solutions Launch PropertyVIEW Hotel Content Monitor
PropertyVIEW makes it easier for hotels to proactively audit and monitor the accuracy of hotel descriptive information, amenities, and photos across distribution channels on an ongoing basis.
May
22
WebRezPro PMS Integrates with OpenKey Mobile Key Solution for Hotels
Direct interface streamlines the check-in process and enhances the guest experience.
May
22
TravelNet Solutions Integrates with VacayHome Connect
Vacation rental managers using TRACK Hospitality Software for property management can now distribute their rental inventory through booking channels.
May
22
VEN-U by LRS, CardFree Collaborate on Location Services, Mobile Ordering
CardFree and LRS’ joint solution provides restaurants with a kiosk-free solution to line busting at peak times.
May
22
eRevMax completes integration with Mexican CRS - PMS provider
Interface with Front2Go facilitates real-time data transfer between OTAs and hotel system.
May
21
SkyTouch and OpenKey Partner to Offer More Hotels Access to Mobile Key Tech
The SkyTouch /CONNECT integration makes delivering on guest expectations simple, fast and affordable.
May
21
Squirrel Systems Introduces Cloud POS
Squirrel announces Early Access Program for Squirrel Cloud at NRA booth 6457.
May
21
Hotels Can Now Use IoT to Design Energy Efficient, Monetizable Spaces
Arm's Space Analytics tech can tell property managers when, where and how building spaces are being used to enable discounted pricing for non-peak hours, offer working spaces, or reduce operating expenses.
May
21
Tapit Launches Self-Ordering Kiosk Solution at NRA
Linux-based software solution works with any self-ordering kiosk hardware and integrates with any point-of-sale system.
May
21
LoungeUp Study Finds 98% of Links in SMS Messages Sent by Hotels to Guests are Clicked
In contrast, only 47% of links sent via email from hotels to guests are clicked on.
May
21
G6 Hospitality Successfully Completes Transformation to Above Property's AdvancedHospitality Technology Platform
Web service-based multi-cloud travel platform leads travel technology revolution.
May
21
Zebra Introduces New Kiosks Offering Concierge-Style Self Service for Hospitality
New CC6000 and CC600 Customer Concierge kiosks offers quick access to information as well as a camera for video chat support.
May
21
Nathan’s Famous Names James Walker Senior Vice President, Restaurants
Industry veteran was Vice President, North America for Subway and is a certified franchise executive.
May
21
Waverly Labs Helps Hotels, Restaurants Overcome Language Barriers with Customers
Ambassador – an interpreter device – allows staff members to hold conversations with guests, diners in 20 languages.
May
20
Nashville-based Level60 Consulting bolsters team with the addition of hospitality industry veteran
Erik Browning, formerly with Wyndham Hotels & Resorts, joins Level60 team.
May
20
Setai, Miami Beach Improves In-Room Guest Experience
Using HOTstream tech, guests can order room service, make reservations at the Spa, view their bill, and more on the guestroom television.
May
20
AI-Powered Menu Personalization Engine THE.FIT Launches
Platform is designed to delight health-conscious guests while helping restaurant brands increase their average ticket sizes and margins.
May
20
JA Beach Hotel Reduces Food Waste by 81%, Equivalent to 35k Meals in One Year
Winnow WasteMonitor technology records the amount of food being thrown out every day and uses data/analytics to figure out which items are being wasted.
May
20
GRUBBRR Displays Self-Ordering Tech at NRA
Attendees can see the fully integrated solution at booth 10842
May
17
Digital Menu Controller Software for Restaurant Menu Boards Debuts at NRA
Software allows restaurants to make real-time text and data changes on digital menu signs without a third-party or technical training.
May
17
Waitbusters' New Payment Processor: Heartland
Waitbusters LLC recently announced that it has partnered with Heartland Payment Systems with plans to incorporate it with its Digital Diner software as a premier payment processor.
This partnership will allow the over 75,000 restaurants that currently use Heartland to benefit from the multitude of features that Digital Diner has to offer, including online ordering, wait line and reservation management, SMS and social media marketing and a loyalty program. Furthermore, it gives Waitbusters’ customers an alternative payment processor option to Stripe.
Heartland Payment Sys
May
17
TransAct’s Back-of-House Automation Solutions to Debut at NRA
BOHA! Cloud Services and Apps address key restaurant BOH needs
May
16
Sudima Hotel Group Streamlines Hotel Operations, Improves Customer Service with Infor
New Zealand hotel chain deploys cloud-based technology to digitally transform its business.
May
16
Kiosks Drive Up to 40% Lift on Orders: Appetize
Consumers are 47% more likely to add an item on a kiosk than when asked to do so by a cashier.
May
16
IBC Hospitality Technologies Announces Direct Integration with Google Hotel Search
Integration will give IBC's hotelier clients access to accommodations seekers globally while also providing hoteliers with direct bookings.
May
16
Waitr Holdings’ Revenue Increases 287%, Active Diners Increase 309%
Impressive growth is partially attributed to BiteSquad acquisition
May
16
Shiji Group Integrates with FreedomPay
Integration will support the expansion of its payment solution to thousands of new restaurants, hotels, and stadiums worldwide.
May
16
Toast Introduces Payroll & Team Management for Restaurants
Solution eliminates paperwork, simplifies HR, and reduces the time required to run payroll by up to 60%.
May
15
Buffalo Wings & Rings Names New Corporate Chef
Industry veteran Dan Admire to lead menu innovation & operational excellence,
May
15
ChowNow's Launches Website to Educate Consumers About Third-Party Delivery
Company closes Series C funding round for $21 million.
May
15
Shift4 Payments Unveils Pay-at-the-Table Solution
Guests can rate their service at the end of the transaction.
May
14
SkyTouch Integrates with TravelClick’s iHotelier Central Reservation System
The iHotelier CRS integration enables hoteliers to maximize revenue and maintain guest relationships.
May
14
Volara and INTEREL Announce Integration
Hotel guests can control room temperature, lights, and drapes by speaking commands to any voice assistant selected by the hotel.
May
14
QSR Automation’s Blog Receives American Business Award
QSR Automations marketing team will be honored on June 11 in New York.
May
14
Legrand Announces Ultra-Secure Wireless Lighting Controls Platform
Wattstopper Digital Lighting Management (DLM) ecosystem adds a full line of IPv6 Mesh-based wireless products.
May
14
PARTech Unveils API Integration with Goji Systems, Brink POS Software
The two-way integration with PAR’s Brink POS software will now leverage the benefits of Goji's self-order kiosks
May
14
Angie Hospitality Achieves International Certifications
Certified status ensures Angie meets regulatory standards for compatibility with hotel devices and services worldwide.
May
13
Bringg Partners With Postmates
Chains using Bringg can add Postmates to their delivery arsenal; seamlessly managing multiple fleets.
May
13
Marco's Pizza Hires Jeffrey Rager as CFO
Restaurant industry veteran joins fast-growing pizza franchise.
May
13
Chili Piper's New Solution Allows Event Managers to Book, Manage and Track All Individual and Group Meetings at Events
Events solution helps improve and measure event ROI.
May
13
Steve Pelton Named CEO of The Second Cup
After orchestrating a successful turnaround, CEO Garry Macdonald is retiring from the specialty coffee retailer May 31.
May
10
Twenty-One Mid America Lodging Group Properties to Install dormakaba Electronic Locks
Mid America will be deploying the locks in more than 3,000 rooms with plans to deploy the locks at 30 more hotels in the near future.
May
10
Nor1 Launches Front Desk Insights Decision Platform
Platform to help front desk staff offer upsells that are most relevant to each individual guest.
May
10
MarginEdge Forms Partnership with Barmetrix
Restaurant management platform teams up with bar services consultants
May
10
Angie Hospitality Acquires Competitor Roxy
Angie Hospitality will assume management and support of all existing Roxy installations and customers worldwide.
May
10
Bidroom’s New CTO Aims to Evolve Platform with Rapid Scale-up
Part of this evolution includes growth the IT team 300% by 2020.
May
10
Former Senior Microsoft Engineer Joins Ordermark as CTO
Arpan Desai has 20 + years experience in software and technology
May
10
IgnitionOne Q1 Hospitality Report Tracks 25% Increase in Revenue from Direct Bookings
Travelers in Q1 completed bookings faster, with a 21% lower latency and 28% longer lead times.
May
09
NovaDine Receives Patent for Group Order Functionality
Multiple people can order food under a single order and pay for their individual portion.
May
09
Tripleseat Adds OpenCity's Virtiual Assistant
Virtual assistant powered by OpenCity enables Tripleseat customers to book private events, capture leads, and manage inquiries 24/7.
May
08
Hotelogix Integrates Its PMS with Simplotel's Online Hotel Booking Solution
Integration will help hoteliers generate more bookings by enabling them to sell their rooms on various booking sites.
May
08
Emaar Hospitality Group Launches Single-point Mobile App for all Its Hotel, Hospitality and Leisure Experiences
With the single App, users will have seamless access to an extensive range of services including booking of hotels, restaurants, spas, golf and entertainment attractions using their mobile devices.
May
08
Walker Hotel Expands Partnership with ALICE
With opening of second location, Walker Hotel will be able to integrate data across properties.
May
08
Pangea Pod Hotel Leverages Self-Serve Tech
Ultra-modern pod-based property implements Essence door locks alongside self check-in kiosks and RFID wristbands to offer maximum convenience, security and service personalization.
May
08
eRevMax Expands in Indonesia with OTA Hoterip.com
Partnership extends online channel management and reservation delivery to Hoterip.com's hotel customers.
May
07
Service Rating Kiosks Delivers Results for Restaurants
ServiceGuru kiosk gives customers the ability to rate individual employees based on the service they received.
May
07
SHR Engages AI Services of Data Science Team Algorth
SHR continues to invest in AI and apply it to traditional hotel tech platforms such as CRS, RMS, and CRM.
May
06
Digital Diner Launches Social Media Share Tool
Customers are able to share that they've placed an online order at a restaurant.
May
06
Glance Technologies Previews Hotel Room Service Feature
Glance Technologies Inc. (“Glance” or the “Company”) announced its plans for a Hotel Room Service Feature. Glance plans to upgrade the experience of ordering room service at hotels by leveraging its new ordering and payment technology.
Ordering room service can often be a frustrating experience for hotel guests.
May
06
HP Broadens Retail Portfolio with Android‐based Solutions
Operators can enable the frontline with modern workforce tools and training.
May
03
Fourth Expands List of Tech Partners
Omnivore, Oracle, Lightspeed and Centegra join the list of more than 30 technology partners
May
03
71% of Companies Invest 2% of Total Revenue in Loyalty & CRM
Loyalty program members contribute to almost half (43%) of companies’ annual sales.
May
03
Cybera's New Solution Addresses Remote Network Ops
CyberaVue offers increased visibility and control for remote sites.
May
02
SevenRooms, Bookatable Form Global Partnership
Reservation platforms partner to drive more direct bookings, opening additional marketing channels for restaurants.
May
02
Sabre Announces Migration of La Quinta by Wyndham to SynXis Platform
Achieves one of the largest same-day systems migrations in the history of the hospitality industry.
May
02
Travel Media Group Releases Brand-Level Reputation, Guest Relations Systems
Tools allow hotel brands and management groups to more efficiently manage guest reviews and communication.
May
02
eRevMax expands in Mexico with Grupo Hotelero Santa Fe
Fourteen group properties leverage RateTiger for online business opportunities.
May
02
Pizza Inn’s Denise Pedini Named Finalist for CMO of the Year
American Marketing Association chapter recognizes Pizza Inn’s executive vice president of marketing.
May
02
HTNG, AHLA Release Buyer's Guide for Employee Safety Devices
Thirty page guide is meant to help point hospitality companies in the right direction when adopting safety devices.
May
01
HP Broadens Retail Portfolio with Android‐based Solutions
Hospitality and retail Android-based solutions now include HP Engage One and HP Engage Go Convertible.
May
01
Volara, Schneider Electric Marry Smart Room Controls with Voice Command for Hotels
Integration partnership will enable guests to speak commands that control the guest room’s lighting, thermostat, curtains, sheers, make-up-room and do-not-disturb features.
May
01
RMS Announces Technology Integration with M3 Accounting Software
Hotels using M3 can integrate their property management data from RMS for greater insight into operational performance.
May
01
Trump Hotels Launches New Trump Card Privileges Program Website
Website offers added features and exclusive benefits for loyalty members.
