Latest Bulletins | Hospitality Technology

April 2018

Apr

Famous Dave’s Invests in Online Ordering, Third-Party Delivery

Strategic plan includes online ordering, third-party delivery and smaller footprint.

Apr

Jamba Juice Selects SICOM as Digital Display Solutions Provider

SICOM's indoor digital menu boards are part of Jamba Juice's new design

Apr

Woodside Hotel Group Aligns with ALICE to Standardize Ops, Communication

Software has standardized hotel group's operations and communications on a single platform.

Apr

ezCater Launches Online Ordering, Management Tools

ezCater adds tools for online orders and for catering order management to address the full catering lifecycle.

Apr

Intelity Solutions Helps Hotels Achieve Higher AAA Diamond Ratings

Recent updates to AAA Diamond Rating Guidelines reflect the importance of connecting travelers and hoteliers via mobile technologies such as mobile apps, mobile keys, and mobile concierge

Apr

Tech at the Heart of Orlando Airport Hotel's Multi-Million Dollar Renovation

Holiday Inn’s new H4 Design Concept features high speed Internet, USB ports throughout

Apr

DM Hotel Group Adds Aptech’s Execuvue Business Intelligence System

Award-winning hotel operator implements Execuvue BI Solution

Apr

Puncchh to Expand Offerings to Include AI, Machine Learning for Predictive Marketing

Digital marketing company accepts $20 million in funding to bankroll expansion.

Apr

Star Micronics, CardFlight Team Up to Offer POS Solution

SwipeSimple Register features Star Micronics mPOP that combines cash drawer and receipt printer in a sleek and compact design.

Apr

Digital Concierge, Smart Rooms, Local Experiences Are Among Top Trends Cited by Property Managers

Driftwood Hospitality Management surveys property managers for trends spotted.

Apr

Study: Customers Have Big Appetite for Delivery

Tillster Delivery Index shows restaurant customers’ delivery habits and preferences

Apr

Bridg Acquires Relevant Mobile

Software suite will enable restaurants to engage guests based on individual buying behavior.

Apr

Netsurion Expands Channel Programs to Include SIEM and SD-WAN

Move builds on Q1 2018 growth, seizes synergistic market opportunities.

Apr

M3 Partners with French Duncan and Cycas Hospitality to Expand Internationally

Cycas Hospitality is best known for pioneering the branded extended-stay hotel concept in Europe.

Apr

Bematech Releases KitchenGo allee

KitchenGo allee is an independent KDS software developed on an iOS platform.

Apr

Trabon Partners with 54th Street and True Food Kitchen to Manage and Publish Location Specific Menus

MenuNet and the My Meal, My Way Nutrition & Allergen Calculator platforms help brands share accurate menu and nutrition information to all brand channels.

Apr

Nor1 Inc. Acquires Stay Delightful

Acquisition will enhance its ability to engage and interact with hotel guests in real-time throughout the reservation lifecycle.

Apr

Ninety Nine Restaurant & Pub Selects ArrowStream to Drive Quality Management

Northeast restaurant and pub chain achieves measurable cost savings and increased productivity with ArrowStream’s OnDemand’s Quality Management technology.

Apr

LevelUp Adds 25 New National & Regional Restaurant Brand Partners

Eight of the 25 have launched their guest engagement programs, including brand new mobile apps.

Apr

Sabre Launches New Guest-Centric Solutions on the SynXis Enterprise Platform

The all new SynXis Property Hub and updated Booking Engine and Voice Agent will reshape the guest experience, transforming the way hoteliers do business.

Apr

Floor Bleeker, CIO, Mövenpick Group, New President of HTNG

Bleeker succeeds Monika Nerger, Global Chief Information Officer, Mandarin Oriental Hotel Group as president.

Apr

Operators Are Struggling to Find Relevance Among Younger Guests that Demand More Personalized Incentives and Experiences

Oracle Hospitality report highlights four guest archetypes and the opportunity to capture the trust of emerging generations through deeper interactions and social influencers.

Apr

Paytronix App Upgrades Give Brands More Control Over Mobile Experience

Native online ordering, self-service content management system and new user interface streamline mobile engagement.

Apr

Chicken Express Selects Revention as a Preferred POS Provider

Restaurant chain was impressed with Revention's willingness to develop specific functionality unique to its brand.

Apr

PAR Technology Introduces PAR Pay for all PAR POS Software Solutions

New SaaS based EMV enabled transaction processing solution will be introduced at MURTEC 2018.

Apr

AccorHotels Acquires ResDiary

ResDiary is a platform for restaurant reservation and table management.

Apr

Intelity to Host Voice Technology Webinar

Session to discuss how hoteliers can benefit from Intelity’s ambient technology, ICEvoice

Apr

Infor EzRMS Mobile App Enables Revenue Management on the Go

New application provides ultimate flexibility for hospitality industry.

Apr

KViHotel Deploys ASSA ABLOY Hospitality Mobile Access Solution for Keyless Guestroom Entry

Newly opened Budapest hotel selects keyless entry with advanced RFID lock technology.

Apr

Restaurant Magic to Preview New Features at MURTEC

New features include data warehousing, enhanced restaurant analytics, and tablet specific user interfaces.

Apr

CorkGuru App Helps Restaurants Manage Wine Programs

Restaurateurs can order manage inventory, track customer preferences

Apr

Brix Holdings to Install NorthStar Point of Sale Across All Five Brands

NorthStar Order Entry will be installed at current and planned franchised locations

Apr

Mulligan’s Grille Signs On with Digital Diner

New features include the ability to assign a reservation a specific table

Apr

Panera Bread Data Breach Hits Millions

PII, loyalty card info believed to compromised.

Apr

Domio Launches Alternative Accommodation Bookings in Beta

Domio allows travelers to rent a home with high-tech upgrades and typical hotel amenities such as 24/7 concierge.

Apr

Luxury Hotel Renews Pegasus Solutions

Hoteles Camino Real in Mexico has been working with Pegasus for 20+ years

Apr

TrustYou Study: Travelers Are 3.6 Times More Likely to Leave a Review When Asked

Hotels can significantly impact their online reputation by collecting online reviews.

Apr

ControlScan Introduces PaySafe Connect for PCI-Compliant Payments at Standalone Terminals

Standalone POS terminals using PaySafe Connect would be PCI DSS compliant.

Apr

TRS Hotels Offers In-Room Tech for Guest Convenience

Guests have access to an online portal to customize their room, call buttons to connect with the room's butler, RFID wristbands serve as the room key, casting on in-room TVs and more.

Apr

New Zealand Resort Implements Centrally Controlled AV System

The AV system needed to comprehensively cover residences and common areas of the 800-acre resort.

Apr

E la Carte Changes Name to Presto

Effectively immediately, the ecommerce and payments systems company is doing business as Presto.

Apr

eRevMax Completes 2-Way Integration with Brazilian PMS Provider Check-in

Interface to facilitate seamless real-time rate, availability and reservation data transfer between hotels and online sales channels

Apr

OutMatch Uses Machine Learning to Transform Hourly Hiring

Shorter assessments give companies a wider talent pool and better predict the right people for the right job.

Apr

Portland Hotel Implements Cloud Tech to Personalize the Guest Experience

Software integrates with Ace Hotel's PMS allowing staff to record and view guest stay information for a more personalized experience.

Apr

SHR Teams Up with nSight to Offer Predictive Marketing Suite for Hospitality

SHR clients will be able to make better pricing decisions based on OTA search and booking data.

Apr

wi‐Q Technologies Partners with Aircharge to Boost F&B Revenue Through Wireless Charging

Guests can be connected to mobile ordering menus through QR codes and NFC tags built into and around wireless chargers.

Apr

HTNG Announces Three New Members to Its Board of Governors

Executives from Jumeirah Group, Choice Hotels and Delaware North to join the organization.

Apr

Sbarro selects Revention as Its Preferred POS Provider for Its Off-Mall Concept

All Off-mall corporate locations have implemented Revention point of sale, HungerRush online ordering and R-Enterprise, Revention’s cloud based remote management portal.

Apr

Las Vegas Hotel and Casino Implements Housekeeping and Maintenance Software

Software allows Plaza Hotel & Casino to sync interdepartmental communication and increase both operations efficiency and employee accountability.

Apr

KFC U.S. Partners with Ingenico Group for EMV Migration

QSR migrates to EMV with a semi-integrated solution

Apr

FoodLogiQ Lines Up $19.5M in Financing

Food tech company will use the funds to enhance the product, R&D

Apr

Intelity to Showcase Mobile, In-Room Solutions at HITEC Amsterdam

Mobile apps for service delivery, check-in/out and room keys, plus in-room solutions that engage guests via tablets, mobile devices and AI voice commands, will be on display in Booth #166.

Apr

Little Caesars Launches Self-Service Mobile Order Pick-Up Station

Pizza company teams up with Sizzling Platter to launch RESERVE-N-READY at 55 Utah locations.

Apr

Fuzzy’s Taco Shop Introduces Online Ordering

Guests can now order food online and pick up at any of the restaurant's 139 locations.

Apr

Philadelphia Dessert Maker Among 50 Winners of Visa Cashless Challenge

50 small foodservice businesses can use the $10K for POS, digital enhancements and other business improvements

March 2018

Mar

SecurityMetrics' GDPR Defense Helps Businesses with the EU General Data Protection Regulation

SMBs can use the GDPR Defense as an everyday portal to address specific mandates of the EU GDPR.

Mar

London-based Pembridge Palace Hotel Selects Hotelogix' PMS

Cloud-based property management system acts as a single point for updating rates and inventory across OTAs in real time.

Mar

Viggo Smart Hotel Launches eCommerce Solution for Global and Boutique Hotels

Hotels can now increase guest revenue by creating their own digital offers, promoted via Viggo’s Smart Stay Mobile App and Smart TV.

Mar

Epson Introduces LightScene: Combining Lighting and Display Tech to Create Immersive Experiences

LightScene is a new category of laser projection for digital art, spatial design and signage.

Mar

TravelClick Acquires Hospitality CRM Solutions Provider Digital Alchemy

Acquisition adds expertise and depth to guest management solutions.

Mar

CKE Renews Partnership with ArrowStream to Power its Supply Chain

ArrowStream detected ‘unpredictable and critical supply chain issues,’ says chief supply chain officer

Mar

The KODO Launches New Guest Experience Technology

Los Angeles' hotel deploys KEYPR’s cloud-based platform to stay one step ahead of tech-savvy residents’ expectations.

Mar

Italy's River Palace Hotel Signs On as SiteMinder's 30,000th Customer

Travelers who come to River Palace Hotel seek high quality service including booking tours and expert advice on local activities.

Mar

Starbucks to Tap Tech for ‘Bean to Cup’ Traceability Program

Coffee roaster and retailer says it will explore using blockchain

Mar

Theme Parks with Updated Tech Attract Big Spenders

Study: 32% of Asian visitors will double spend if theme parks have updated technology.

Mar

Orchard Hotels of San Francisco Implements Advanced Wi-Fi with Voice-Activated Television and Casting Solutions

Eco-friendly boutique hotel brand enhances guest internet with HIS Wi-Fi and adds content casting with integrated Amazon Alexa voice-controlled BeyondTV system

Mar

Resy Partners with Upserve to Offer Restaurants Guest Insights

Technology integration connects dining habits and reservations.

Mar

StartMonday Selected by Kew Green Hotels in UK

HR solution uses video introductions to help hotels decide which candidates they want to interview first.

Mar

xtraChef Secures $3M in Financing

Cloud-based cost intelligence and AP platform digitizes receipts, eliminates manual accounting and inventory management tasks.

Mar

SoundMachine Partners with Napster for Expanded Music Subscription Service for Businesses

Hospitality companies will be able to upload and schedule promotional messages to play along with the music, if desired.

Mar

Del Taco Signs On with Punchh Acquire

The new restaurant marketing platform helps restaurants acquire new customers.

Mar

AmpliVox AirVox PA Wireless System Delivers Sound in Large Venues

Bluetooth-enabled, portable system can be used in indoor and outdoor venues

Mar

Vizergy Expands Its Marketing System with TargetingHub

Hotel marketers can now integrate PMS and POS data with various marketing databases in one central platform.

Mar

Sprinkles Signs on with HotSchedules to Train Workforce

Cupcake bakery uses the Cloud to share training documents across 24 locations

Mar

Beekeeper to Showcase Its Tech at AAHOA Convention

Beekeeper's digital workplace app that connects desk and non-desk hotel employees across locations and departments in real time via mobile or desktop will be on display in Booth #1075.

Mar

Stoney Creek Hospitality Uses Targeted Marketing Campaigns to Design Personalized Marketing Programs

With 15 hotels operating in six different states, the hospitality company needed a solution that would centralize operations for significantly different markets and marketing challenges.

Mar

Orbis Tech Partners with Cybera to Deliver Simplified Secure Site Solutions

Both organizations intend to continue to simplify the payment network environment, especially at remote locations.

Mar

The Ivey’s Hotel Implements Guest Experience Technology

Art deco-vintage Charlotte boutique hotel to deploy cloud-based platform so guests can access a custom mobile app and in-room tablets, while driving revenue.

Mar

ASSA ABLOY Hospitality Debuts RFID Compatible VingCard E100 Door Locks

VingCard E100 Electronic Lock is available overseas for DIN, SIS doors

Mar

Wagamama Launches App with Walkout Payment Tech

App, which uses Masterpass digital wallet, makes its debut in UK

Mar

Agilysys Participates in HTNG Whitepaper on GDPR

Whitepaper provides guidance for hospitality industry professionals on GDPR Regulations.

Mar

Olo Partners with EatStreet to Power Delivery for Restaurants

Integration provides seamless and efficient delivery for restaurants and consumers

Mar

71Above, Takami Sushi Implement Pay-at-the-Table Technology

TableSafe offers pay-at-the-table platform for table-service restaurants

Mar

Applebee’s Updates EMV Presto Tabletop Terminals

Applebee’s is adding E la Carte Inc.’s PrestoPrime EMV tabletop terminals to all of its U.S. restaurants. Applebee’s first began providing the Presto tablets in 2014 and will be continuing to provide them for multiple years, in order to give casual-dining guests more control over their dining experiences, increase operational efficiencies and more accurately track guest feedback. PrestoPrime’s guest feedback capabilities enable nearly real-time data capture that helps restaurants improve the guest experience and drive operational efficiencies.

Mar

Rosen Hotels & Resorts in Orlando Offers Guests Interactive TV Solutions, OTT Streaming

Guests can stream 1000+ apps from their cell phones to their guestroom television.

Mar

Samsung Debuts Rugged Galaxy Tab Active2 Tablet

Tablet is designed for mobile workers who conduct business outdoors or beyond office walls in hot/cold temperatures and wet or dusty environments.

Mar

Brazilian Hotel Increases Online Bookings 38% After Launching New Hotel Websites

Boulevard Hotéis uses an integrated direct booking solution to attract and convert guests at each of their three hotel websites.

Mar

Marco’s Pizza Selects FoodTec as its Exclusive Technology Partner

The FoodTec platform provides Marco’s with cloud-based solution.

Mar

Growing hotel group brings PMS mobility to its portfolio with cloud-based PMS.

Salt Hotels Deploys New PMS Across Portfolio

Mar

IBM’s Watson Data Kits to Facilitate Enterprise AI Adoption

Industry-specific, machine-readable data sets will expedite AI training workflows in travel and food Industries.

Mar

NRT Acquires AI, Gamification and Digital Content Software Company OfferCraft

Offercraft uses AI and gamification to drive loyalty, engagement and revenue for multiple industries, including casinos.

Mar

How Behavioral Customer Data Is Revolutionizing Foodservice

White Paper from Sense360 details how operators can leverage consumer insights.

Mar

Alipay, FreedomPay Partner to Provide Seamless Payment Experiences for Chinese Travelers to North America

Partnership allows Chinese travelers to use payment technology they are familiar with at resorts and restaurants in North America.

Mar

Kaligo Solutions and The ENTERTAINER Team Up to Develop eCommerce Travel Offerings

Leveraging Kaligo's TravelEdge tech, ENTERTAINER getaways launches as a hotel deals platform for more than 550K hotels and resorts worldwide.

Mar

Meyer Jabara Hotels Adding Horsepower to Its Business Development Team

To assist in its portfolio expansion, MJH enters into a strategic partnership agreement with Rick Moceri of Moceri Capital, LLC.

Mar

BarDog App Manages Bar Inventory

App decreases inventory time and tracks pour cost.

Mar

Waitbusters Adds Loyalty Program to Digital Diner

The enhanced software combines SMS marketing with a loyalty program

Mar

Thunder Valley Casino Resort Upgrades to RFID Uniform System

InvoTech’s Uniform System eliminates manual sorting and hand counting of uniforms.

Mar

Viejas Casino & Resort Debuts Volara-SONIFI Integration with Amazon Echo

Hotel guests can navigate the television just by speaking

Mar

Guestline Launches New Website Solutions in Partnership with Journey

The partnership will help hoteliers increase traffic to their website, maximize conversion rates and direct bookings.

Mar

Reserve Interactive, MSI Solutions Team Up to Simplify Group Sales Bookings

MSI Solutions is a reseller of ReServe’s property management system

Mar

Star Micronics, Slatwall Commerce Partnership Brings eCommerce Platform to mPOP

The partnership brings eCommerce to Star’s compact all-in-one hardware

Mar

Aptech Computer Systems Partners with Inova Payroll

Aptech's hospitality clients will be able to view payroll expenses in Aptech's accounting systems and see labor information in its business intelligence application.

Mar

Beekeeper Wins the 2018 HTNG TechOvation Award at HT-NEXT

Runners up included InnCable by InnSpire and protel.IO by protel hotelsoftware.

Mar

Percipia Early Adaptor of HTNG’s API Registry

HTNG's API registry is the first component in a series of planned API-related projects.

Mar

Kallpod Improves Labor Costs, Increases Sales for Restaurants

Canadian Brewhouse turns 25% more tables at peak dayparts

Mar

Angie Hospitality Introduces New and Enhanced Features in Next Generation Voice-enabled Guest Room Assistant

Latest version of industry’s only purpose-built interactive AI-powered guest room assistant provides enhanced functionality and added features.

Mar

Beekeeper Offers Hotels 31 Point GDPR Assessment Checklist

Already GDPR compliant, the Beekeeper digital workplace app protects employees and hotel guests against data threats.

Mar

Former Panera Bread and P.F. Chang’s Executive Jim Rand Joins ezCater

Executive brings decades of operating success to help ezCater’s restaurant partners grow their catering business.

Mar

B.GOOD Selects Toast's Cloud-Based POS

Fast-casual restaurant uses cloud-based enterprise management, POS

Mar

LevelUp Partners with FullContact to Provide Restaurants Deeper Guest Insights and Enhanced Customer Segmentation

FullContact joins LevelUp’s suite of cutting-edge guest segmentation offerings, launched in new “LevelUp Labs” feature suite.

Mar

Spice Private Equity Acquires Bravo Brio Restaurant Group for $100M

BBRG’s shareholders will receive $4.05 per share in cash.

Mar

HTNG Produces Payment Tokenization Specification

HTNG Payments Workgroup develops a tokenization solution to convert cardholder information into tokens, reducing credit card processing risk.

Mar

Provenance Hotels Partners with Eleven, Blueport to Deploy PANs for Seamless Casting in the Guestroom

Guests will be able to cast content from their mobile devices to in-room TVs, creating an at-home experience in the guestroom.

Mar

HTNG Delivers GDPR for Hospitality White Paper

White paper helps hospitality industry prepare for European Union's May 25th deadline.

Mar

Revel Announces Greg Dukat as Chief Executive Officer

Current CEO Scott Betts to remain on the board of directors.

Mar

Jamba Juice Renews Partnership with ArrowStream

ArrowStream’s OnDemand technology ensures progressive lifestyle brand protects its supply chain visibility and uncovers savings.

Mar

Hotel Properties Improve Internal Team Communication with Beekeeper

1 Hotels uses workforce communication tool for celebrating employee successes, onboarding new staff, posting daily events and more.

Mar

UPshow Offers Hospitality Industry an Alternative to Cable/Satelilte TV

Social TV allows businesses to 'cut the cord' and abandon traditional pay TV services in lieu of a more customizable plan.

Mar

Boelter Launches Boelter Blue Mobile App to Help Simplify Restaurant Marketing

Easy-to-use app drives customer engagement and restaurant traffic.

Mar

LevelUp and Gusto POS Partner to Help Restaurants Drive Guest Engagement and Loyalty

Gusto restaurant partners can use LevelUp to connect and engage with customers.

Mar

San Francisco Hotel Replaces Legacy Operations Toolset with ALICE

Hotel Zelos, a Viceroy Hotel, uses the ALICE platform for concierge, housekeeping, maintenance, and guest messaging.

Mar

ShiftPixy's Restaurant Workforce Engagement Platform Uses Blockchain to Protect Information

Human capital transactions contain some of the most crucial and sensitive personal information out there making the security blockchain affords highly desirable.

Mar

CBS to Bring NorthStar POS to Restaurants Aboard Norwegian Cruise Line’s New Norwegian Bliss

For this installation, CBS designed an innovative new iPad case that utilizes RFID technology to allow guests to tap their stateroom key cards to pay their check.

Mar

Agilysys to Highlight Next-Gen Hospitality Software Solutions at HT-NEXT in San Diego

HT-NEXT Conference to focus on the role of technology in delivery of superior guest experiences.

Mar

Quinault Beach Resort & Casino Launches KEYPR

Quinault guests and staff now have access to a custom mobile app, in-room tablets, and KEYPR’s Guest Experience Management System.

Mar

MIWA Lock Company Integrates with OpenKey to Bring Mobile Keyless Entry to Hotels

MIWA is a Japanese provider of locks and security systems for the hospitality industry.

Mar

Infor & Deem Partnership to Integrate T&E Expense Management

Customers will be given more choice in travel and spend management along with an integrated booking tool.

Mar

DataArt to Sponsor HT-NEXT 2018

Cybersecurity, guest experience, digital transformation, GDPR, and blockchain among key topics discussed at HT-NEXT.

Mar

Panache Management Selects Aptech Business Intelligence and Enterprise Back Office

Execuvue BI and PVNG Enterprise Back Office will handle financial analysis and centralized accounting for 8 Panache Management hotels.

Mar

Guestline Launches New Guestline Connect Partner Program

New program incorporates partner categories and hundreds of interfaces across distribution, operations and guest experience solutions.

Mar

MyCheck Acquired by Eyal Ofer’s O.G. Tech Ventures

Acquisition will enable hospitality’s leading provider of mobile payment solutions to expand and further enhance digital engagement experiences of hotel and restaurant customers around the world.

Mar

Preoday Launches Global Dashboard for Multi-Site Food and Drink Businesses

Dashboard allows restaurants to make changes across all or a selection of outlets at one time.

Mar

Bringg Adds Auto-Dispatch to Its Delivery Logistics Platform, Helping Businesses Improve On-Time Deliveries by More Than 50%

First deployments with major restaurant chain lowered dispatcher workloads by up to 70%, as a result of automatically distributing orders to drivers in real-time.

Mar