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October 2018

Oct
18

Pan Pacific Hotels Group Expands Feedback Management Efforts to Improve the F&B Experience

In addition to managing its hotel reviews, TrustYou will help manage the hotel's restaurant reviews.
Oct
18

This Mobile App Lets Customers Order Restaurants' Surplus Food at Reduced Prices

"Too Good To Go" in partnership with Munich Airport reduces food waste, saves money.
Oct
18

Waitr Adds 20 Cities to Online Ordering, Restaurant Delivery

On-demand restaurant technology and food delivery service provider adds 20 cities in the South and Southeast
Oct
18

I Heart Mac & Cheese Adds Delivery Service

All South Florida locations will offer delivery via Uber Eats and Delivery Dudes.
Oct
18

Study Reveals 58% of Hotel Executives Want Better Integration Between their PMS and Other Systems

h2c study revealed hoteliers also want better mobile integration, an easy to use interface and access to better intelligence data.
Oct
18

Cvent Acquires Social Tables to Power Tighter Collaboration Between Event Planners and Venues

Acquisition delivers diagramming, seating, and venue sales solutions that help event planners and venues create exceptional events.
Oct
17

Toast Adds Integrations

 Avero, GoParrot, and Rooam are now key integrations in the Toast Partner Ecosystem.
Oct
17

Volara Adds Accuracy Engine to Better Interpret Hotel Guest Requests of Alexa

Patent-pending technology provides a translation layer between what Alexa hears and the request shared with the hotel.
Oct
17

RateGain, Hotelogix Partner to Help Hotels with Real-Time Inventory Distribution

Rates and availability from Hotelogix' PMS will automatically be pushed to RateGain's channel management platform, while bookings on OTAs will be added to Hotelogix' PMS delivered by RateGain.
Oct
17

Jersey Mike’s Plans Digital Transformation for 1,500+ Locations

World Wide Technology will deliver enhanced digital experience for customers, franchise owners and employees in 2019.
Oct
17

Revolution and Punchh Partner on Mobile Ordering, Loyalty Platform Integratiom

The partnership with Punchh provides an integrated mobile order-ahead experience supported by Revolution’s Order One technology.
Oct
17

Epson to Showcase Latest POS Solutions

Epson’s booth at trade show Money20/20 will feature six partners and their solutions.
Oct
17

Revinate Joins SiteMinder Exchange

Partnership will make Revinate Marketing accessible to a multitude of property management systems already integrated into SiteMinder Exchange.
Oct
16

Hyatt Regency Riyadh Olaya in Saudi Arabia Offers Guests Mobile Entry Technology

Property helps spearhead Hyatt Hotels global program to implement mobile entry at all of its properties by 2020.
Oct
16

Subway Partners with 4 Third-Party Delivery Services

Sandwich shop has partnered with third-party delivery sites Grubhub, DoorDash, Postmates and Uber Eats. 
Oct
16

Fontainebleau Miami Beach Enhances Guest Services with Nuvola Concierge Software

Cloud-based solution allows concierge team to manage guest itineraries, reservations, room amenities, and other daily tasks in real-time.
Oct
16

Sonic Agrees to $4.3M in Data Breach Settlement

The 2017 data breach was linked to a malware attack on the POS.
Oct
15

StayNTouch Partners with Event Temple to Integrate Hotel Sales and Catering CRM with Rover PMS

Event Temple specializes in CRM, sales, catering and event management software for both select and full-service hotels and conference centers.
Oct
15

Burger King, DoorDash Tie Promo to Video Game Launch

Guests can can purchase one of the Call of Duty: Black Ops 4 Care Package BK meals through DoorDash to receive a bonus in-game gesture
Oct
15

Avaya Demonstrates AI-Enhanced Technologies to Its Communication Platforms

New technologies include biometrics and real-time sentiment analysis for enhanced customer, employee experiences.
Oct
15

Randall Lawrence Signs On as Church’s Chicken Vice President

Industry vet’s 30 years experience includes managing the supply chain at Bojangles Restaurants.
Oct
15

Elavon Transforms Hotel Guest Experience by Offering Digital Payments for Gift Orders, Events and More

Converge Hospitality eliminates paper payment process, fills security and resource gap for hotels.
Oct
15

Navajo Nation Uses VizExplorer Managed Services for Marketing Casinos

VizExplorer's operational intelligence analyzes live, fast-changing data at four casinos via a single toolset.
Oct
15

Hotel Tech Strikes Fear in Some Hotel Employees

Recent hotel employee walkouts due in part to worries surrounding job security and emerging technologies.
Oct
12

25% of Online Adults Plan to Shop via Voice in 2019: Study

Consumers who use digital assistants daily are much more likely to voice shop
Oct
12

Lowe Makes Statement on Its Part in the Sale of Two Roads Hospitality to Hyatt

Two Roads was created from a Lowe subsidiary merged with a Geolo-owned company.
Oct
12

Wynn Resorts Invests in Digital Sports Betting Operator

Wynn Resorts will own 22.5% of BetBull, will pursue opportunities in emerging U.S. market  
Oct
12

Netgear Introduces Secure Small Business Router for Remote and Site-to-Site Connectivity

Small- and medium-size businesses can now offer access and protect assets in one solution.
Oct
12

Restaurants with Unique Event Spaces Now More Easily Found by Event Planners with Visual AI Help

Splacer partners with Syte to revolutionize the space search and matching experience.
Oct
12

SLS Las Vegas Hotel & Casino Delivers Intelligent, Personalized Offers to Guests

Using Nor1's intelligence engine PRiME, Hotel optimizes upsell revenue while enhancing guest experience.
Oct
12

PAR Technology Adds API Integration with Open Dining

PAR’s cloud-based Brink POS seamlessly connects with Open Dining’s online ordering solution.
Oct
11

Bringg Partners with DoorDash

Restaurants using DoorDash Drive via Bringg will have real-time visibility into all of their deliveries through the Bringg dashboard.
Oct
11

Theatro’s Voice Technology Hits the Casino  

Theatro and Konami integrated solution elevates the guest experience on the casino floor.
Oct
11

Maestro PMS Now Offers Instant Online Chat and On-Demand Training for Clients

Instant chat support connects property staff with Maestro help teams; eLearning tutorials give anytime system instruction, plus direct help from any Maestro screen.
Oct
11

Lavu Integrates Mobile POS with CardConnect

LavuPay provides a single restaurant POS and payment solution  
Oct
11

Tropical Smoothie Café Selects Cloud-Based POS

Tropical Smoothie Cafe plans to roll out Appetize’s backend management system to its 700 franchised locations.
Oct
11

Saudi Luxury Hotel Partners with RateTiger

Executives Hotel Olaya improves online business by expanding distribution reach.
Oct
10

Nordis Technologies Makes Digital Payment Easier for Vacation Owners

Enhancements to its ExpressoPay system include additional payment methods such as PayPal and AmazonPay and greater flexibility in setting up, changing and customizing payment plans.
Oct
10

Chipotle Pilots New Loyalty Program in 3 Markets

Pilot program includes a hyper-personalized CRM program that allows for targeted communication to drive trial, menu exploration and brand affinity.
Oct
10

3xLOGIC Adds Allegion Wireless Lock Integration to infinias Access Control Solutions

Allegion Wireless Locksets integrated with infinias are modular and customized for either mortise or cylinder locks.
Oct
10

Routier Adds Artificial Intelligence to Its Hospitality Task Management System

"SPEEDY" intelligently automates and streamlines communication with hotel staff to improve and optimize daily activities.
Oct
10

HotSpot International to Acquire Sunray Technology Ventures 

Sunray designs, integrates, and supports custom High-Speed Internet Access solutions the hospitality industry.
Oct
10

Expedia Launches First Action for the Google Assistant

Travelers can now ask the Google Assistant to explore their itineraries, book hotels and get packing lists.
Oct
09

OCR Canada to Resell Partner Tech’s Devices

Partner Tech will join OCR’s POS and mobile solutions portfolio.
Oct
09

EFI Partners with FreedomPay to Deliver First P2PE Payment Solution for Self-Serve Devices 

FreedomPay and EFI to offer customers the latest in payment technology and security compliance.
Oct
09

Jetson Debuts  AI Voice-First Mobile App in NYC

Restaurants can offer voice-first ordering and delivery to customers on the Jetson Voice Assistant app.
Oct
08

Golf, Spa Destination Installs dormakaba Quantum RFID Locks for Smart Guest Access

Pursell Farm is an 81 property that includes 41 cabins and cottages; it previously used a mix of metal keys and legacy magstripe locks.
Oct
08

Carrols Restaurant Group Buys 43 Burger King Locations

Franchisee operates 848 locations in the U.S.
Oct
08

TrustYou Releases New eBook to Guide Hotels on Revenue-Generating Feedback Management

eBook is primarily written for independently managed hotels.
Oct
08

Kitchen United Nabs $10M Investment to Fund Expansion

GV’s investment will help bring flexible kitchen spaces to Los Angeles, Atlanta, Columbus, Phoenix, Seattle, Denver and New York City.
Oct
08

Crescent Hotels & Resorts Selects Broadband Hospitality to Upgrade Its Convention Center

SpringHill Suites Las Vegas Convention Center property needs to achieve Marriott GPNS brand standards.
Oct
08

iVvy Partners with IDeaS to Help Meetings and Event Venues Maximize Revenue

Hotels using the iVvy platform will have visibility into group business trend data, business performance, and competitive positioning trends.
Oct
08

EFI Partners with FreedomPay to Deliver P2PE Payment Solution for Self-Serve Devices

Customers using EFI Self-Serve station can pay securely.
Oct
08

How Alamo Drafthouse Drives Event Bookings

Restaurant-cinema uses Tripleseat to increase bookings for private events.
Oct
08

Agilysys Announces New Guest-Facing Mobile Ordering Solution rGuest OnDemand

Guests can place food and beverage orders directly from their personal mobile device.
Oct
05

68% of Hoteliers Say They Need to Improve Their Use of Mobile Tech

2018 Guest Experience Assessment from StayNTouch, TravelTripper and TrustYou examines guest experience trends and their adoption in the hotel industry.
Oct
05

HTNG Announces Educational Sessions at 2018 European Conference

More than 30 industry experts to speak at conference held just outside Lisbon, Portugal.
Oct
05

Shiji Completes Acquisition of StayNTouch

Company's focus is to accelerate StayNTouch's successful growth trajectory using Shiji Group’s existing network of sales and support teams.
Oct
05

Burgerville Hit with Year-Long Data Breach

FBI has linked this breach to the cybercriminal group responsible for hacking Chipotle, Chili's, Arby's, Jason's Deli and more.
Oct
05

Five-Star Canadian Hotel Le Bonne Entente Installs In-Room Tablets

Four-diamond hotel installed 160 T-mini tablets and charging docks as its all-in-one digital directory and ordering solution.
Oct
05

Ocean Resort Casino Implements AI Recruiting Platform

Ocean scheduled 1,200 qualified interviews in less than 3 months and achieved a 92% applicant engagement rate.
Oct
04

OpenKey Launches Mobile Key at Minimax Premier Hotel in China

Solution Opens Doors Via WeChat Social Platform
Oct
04

ShopKeep, Epson Form Strategic Partnership  

ShopKeep’s tablet-based register can be used with select Epson printers
Oct
04

Cvent Expands Partnership with AccorHotels

AccorHotels will use Cvent's Business Transient solutions to better manage its RFP process, market to corporate travel buyers, and improve operational efficiency.
Oct
04

Posiflex Launches New TK Series of Interactive Kiosks for Hospitality Industry

Kiosks help restaurants and hotels interact with consumers in innovative ways, add convenience and fun.
Oct
04

53% of Millennials use Digital to Augment Dining Experience: Study

​​​​​​​Report Identifies how guests utilize mobile before, during and after dining
Oct
04

Two Former IBM GMs Unite to Fund Hospitality Industry Mobile Platform

Tacit Innovations Corp. integrates existing POS, payment, loyalty, and student card systems to improve efficiency, profits and customer experiences.
Oct
03

82% of Hospitality Companies Plan to Increase Spending on Deskless Tech

Report shows hotel companies want to connect with employees in hopes of increasing productivity and keeping employees happy.
Oct
03

Alleghany Capital Corporation Announces Investment in Concord Hospitality Enterprises Company

Concord manages more than 100 properties and nearly 15,000 rooms across North America.
Oct
03

3xLOGIC Introduces Lite Version of VIGIL Client for Mac Users

Lite version offers the basic functionality of the PC version of VIGIL Client.
Oct
03

Plate IQ, Compeat Partner to Automate AP Processing for Restaurants

Integration delivers improved cost-analysis and expense-control tools.
Oct
03

ProfitSword Reinforces Management Team Structure as Part of Planned Growth Strategy

BI solutions provider for hospitality and related vertical markets realigns key management team members in preparation for company expansion.
Oct
03

Pincho Factory Taps Workforce Management Solution to Manage Labor Issues

Fourth helps restaurants hire, manage and retain the best talent to deliver the best customer service, loyalty and spend.
Oct
03

Hapi Achieves Oracle Validated Integration with Oracle Hospitality OPERA

Hotels powered by Oracle Hospitality OPERA now have access to Hapi's data streaming, integration and enrichment platform.
Oct
03

Oracle Food and Beverage Adds Omnivore Integration

Omnivore connects restaurant POS to 150+ third-party restaurant technologies.
Oct
03

AutoMist Starts Cleaning Up San Antonio Kitchens

Restaurant Technologies expands the automated cleaning solution to San Antonio restaurants and foodservice businesses
Oct
02

Cisco Acquires Duo Security

Duo will verify the identity of users and the health of their devices before granting them access to applications, helping to prevent security breaches.
Oct
02

McCarren Hotel & Pool Debuts Mobile Key Access

Guests can use their smartphone to check in or out, access hotel amenities and enjoy enhanced security via mobile keyless entry.
Oct
02

TGI Friday’s Partners with Customer Engagement Platform

Guests complete a one-minute review at the end of the experience on Yumpingo devices or on their own device.
Oct
02

EZee Technosys Announces Its Two-Way Connectivity With Airbnb

This collaboration will give hotels listed on Airbnb the ability to manage their bookings and perform real-time inventory and rate updates through eZee's channel manager solution.
Oct
02

AVIXA: U.S.-based Hotel Firms Will Spend $3.1B on AV Projects

Hospitality companies plan to spend 5.9% of capital improvement budgets on AV in 2018.
Oct
02

Good Harbor to Advise Cobalt on Cyber Security for its GigNet Broadband Network in the Mexican Caribbean

With the hospitality industry a growing target for cyber crime, the partnership reinforce's Cobalt's commitment to cyber security.
Oct
01

Gusto POS Rebrands as Qu

New products and branding revealed Oct. 1.
Oct
01

Portuguese Hotels Association to Launch Online Booking Portal

Research revealed a lack of online accessibility for Portuguese hospitality venues.
Oct
01

LivePerson Buys Conversable, Adds Additional AI Features

The deal brings additional AI, social listening and outbound messaging campaign management to LivePerson's conversational commerce platform.
Oct
01

iSeatz Introduces Global Ancillary Management System: OneView

Software solution unites on-property offerings and third-party ancillaries such as tours, live events, car rental, restaurant reservations, and more into a single personalized customer booking experience.
Oct
01

Ready Launches App-Free Order-At-Table Platform for Restaurants

Guests scan or NFC tap a Ready QR code on their table with their phone, which directs them to the menu.
Oct
01

TrustYou, Frontdesk Anywhere Integration Facilitates Direct Messaging for Hotels

Integration allows responses to guests’ needs in real time and increases efficiency for hotel staff.
Oct
01

GlobalReach Technology Appoints Wi-Fi Industry Veteran to Lead Innovation in Hospitality Sector Solutions

Chris Bruce has more than 20 years in executive roles at British Telecom (BT) in its Wi-Fi, hospitality technology and international telecoms businesses.
Oct
01

AccorHotels Use of AI for Marketing Led to Major French Market Success

AccorHotels measured a significant increase in revenue for certain campaigns while simultaneously reducing the unsubscribe rate for its communications.
Oct
01

Como Lets Restaurants Launch Customer Engagement Campaigns in 5 Minutes

The new POS-integrated tool simplifies marketing to customers.
Oct
01

Eldorado Resorts Announces Senior Management Transition Effective January 1, 2019

Eldorado names new Executive Chairman, CEO, President and COO and commences search for CFO.

September 2018

Sep
28

Wearable Helps Cruise Line Offer Personalized Service

Caribbean Princess’ OceanMedallions enable keyless entry, cashless payments, wayfinding and more.
Sep
28

Cloudify and Datavision Partner to Extend Network Automation to Enterprise and Edge Use Cases

Technology Partnership Simplifies NFV Transformation with Intent-Based Networking
Sep
28

Revinate and Clarity Hospitality Announce Integration Partnership

Improved integration to enable Clarity Hotel Manager clients to better leverage guest data to increase direct revenue.
Sep
28

Global Payments to Buy SICOM Systems  

The deal allows Global Payments to expand into food service management
Sep
28

Beekeeper Announces ADP, Microsoft Azure, SAP SuccessFactors, and Workday User Sync Integrations

Automated user synchronization with the company's HRIS system means user profiles are instantly updated in Beekeeper.
Sep
28

Travelsify Launches Brand DNA AI Analytics for Hotels and Restaurants

Technology will help hospitality groups and booking platforms to foster cross-brand discovery and cross-product sales amongst their customer base.
Sep
28

Grubhub Buys Campus Food Ordering Platform for $150M

Tapingo will provide increased exposure to college student market
Sep
28

Trump National Doral Miami Achieves Complete Inventory Management Solution Using RFID Technology

Linen and Uniform Operations Managed by InvoTech Systems Using RFID Inventory System for Trump National Doral Miami.
Sep
27

Beekeeper Announces App Extension for Team Collaboration

Extension will allow for sharing and voting on ideas.
Sep
27

Avalara MyLodgeTax Introduces New API for Streamlined Customer Onboarding

API makes it easier for vacation rental homeowners, hosts and property managers to transfer property information from vacation rental platforms directly to Avalara's lodging tax compliance solution.
Sep
27

Domino’s Adds Virtual Dinner Bell to Mobile App

App sends group notifications to phones when pizza is out for delivery.
Sep
27

Dunkin' Donuts Rebrands

Company drops Donuts from brand name, focuses on beverages.
Sep
27

Coperama Transforms Its Digital Business to Lead the Procurement Service of the Global Hospitality Industry, Supported by Mirakl

NH Hotel Group’s purchasing company relies on Mirakl to accelerate its digital strategy and launch its own online procurement marketplace.
Sep
27

Automated Hood Cleaning Technology Launches in Houston

Automist automates and simplifies the cleaning processes for grill and fryer hoods and flues.
Sep
27

Burger King to Unveil Ad Campaign Created by Artificial Intelligence

Ads created by Agency of Robots will start airing on national TV on Oct. 1
Sep
27

IBC Integrates with Amazon and PayPal and Is Chosen as the Technology Powering MasterKey Alliance

Properties and guests can now use Amazon Pay and PayPal as alternative payment methods through IBC’s integrated payment processing.
Sep
26

Latin American TOTVS Signs on as SiteMinder’s 250th PMS Connectivity Partner

2,500 TOTVS hotel users will be able to distribute their rooms through SiteMinder's channel network.
Sep
26

Fortinet Receives SD-WAN Recommended Rating from NSS Labs

FortiGate SD-WAN delivers high VoIP Quality of Experience and low total cost of ownership per Mbps
Sep
26

Brazilian Hotel Chain Ditches Spreadsheets for Cloud-Based Revenue Management

GJP Hotel & Resorts invests in Infor's EzRMS software.
Sep
26

Corner Bakery Installs Systems Management in 9 Weeks

Rosnet improved business processes at the store level and above-store level
Sep
26

HTNG Charters New Workgroup: Improving the Guest Wi-Fi Experience

Workgroup will develop industry recommendations to standardize and measure the key performance metrics that utilize real time or historical data to give insight into, and ultimately predict, an excellent quality of the guest experience.
Sep
26

AccorHotels Deploys New Revenue Management Solution Across France

Infor EzRMS is currently in place at 212 AccorHotels in France.
Sep
26

HP Innovation Fuels the Future of Restaurants

HP's new Engage portfolio provides sleek, versatile, and secure technology that meets the evolving needs of retail and hospitality customers.
Sep
25

Alibaba A.I. Labs Launches Hospitality Robot

The service robot is expected to begin servicing guests at a hotel in October.
Sep
25

Avvio and HotelPartner celebrate successful partnership with The Chester Hotel in Aberdeen

Shortly after launch, The Chester Hotel saw results of room revenue up 28% year-on-year and direct business increased from 15% to 35% of online bookings.
Sep
25

Inspire Brands to Buy Sonic in $2.3B Deal  

Sonic will become a privately held subsidiary of Inspire and will continue to be operated as an independent brand.
Sep
25

Milwaukee Hotel Implements Energy Management Platform

The EcoSmart platform from Telkonet reduces guest room HVAC run time by 45%.
Sep
25

Gather Adds Bizly to Its Booking Network

Bizly is an enterprise marketplace that helps employees book events at hotels and restaurants.
Sep
25

Cambridge Consultants, accesso Technology Group Partner to Create Smart Wearable for Theme Parks

Visitors don’t need to carry cash, keys, or queue for attractions and the waterproof device functions for 200 days on a single battery charge.
Sep
25

Little Caesars Rolls Out Mobile Pickup Station, Mobile App Nationwide

Pizza Portal, a heated self-service mobile pickup station, allows customers to grab their mobile order and go.
Sep
24

CrediVia Launches Hospitality Financing Marketplace

Marketplace is meant to address key pain points for borrowers and lenders in the commercial loan process.
Sep
24

Restaurants See Ingredient Prices Drop

According to Plate IQ research, restaurants are seeing a drop in the price of food and ingredients due to oversupply and tariffs.
Sep
24

Romano’s Macaroni Grill Buys Sullivan’s Steakhouse in $32M Deal

Del Frisco’s Restaurant Group divests the steakhouse chain and opens three new restaurants
Sep
24

71% of Decision Makers Find it Difficult to Hire for Digital Transformation: Study

Staffing gap is hindering companies’ abilities to successfully build and deploy digital plans.
Sep
21

5 Reasons to Add AV Management Software to a Hotel’s 2019 Capital Budget

Industry reports show that small- to mid-size hotels are placing a higher emphasis on hotel technology to meet planners’ demands.
Sep
21

Postmates Secures $300M in Funding

Delivery service will broaden coverage to 70% of U.S. households by the end of the year
Sep
21

Flippy the Burger-Flipping Robot Tests Frying Skills at Dodger Stadium

Miso Robotics’ AI platform now includes frying skills
Sep
21

MunchEm Adds Support for Star Micronics' Printers

Restaurants can use Star Micronics to print receipts & tickets placed via MunchEm apps or kiosks.
Sep
21

CellPoint Mobile Expands Executive Team to Support Hospitality

New role will support hotels, resorts and entertainment venues as they look to improve their guests’ experience and drive bottom line growth through the mobile channel.
Sep
21

Shift4 Payments, eTouchMenu Form Partnership

Companies to combine technology, service and security
Sep
21

Charleys Philly Steaks Selects Cloud-Based POS 

 594 locations will use ParTech’s Brink POS
Sep
20

SP Square Systems Launches Guest Management System With Texting Feature

Cloud-based GMS automates guest requests, work orders, equipment maintenance, preventive maintenance, inspections and asset management and allows guests to text in service requests.
Sep
20

Elliott Park Hotel Offers Guests Voice-Activated Guestroom Controls and Connectivity

Guests can use just their voice to change television channels, review TV guides, adjust the volume and power the television on or off in addition to ordering amenities from the front desk.
Sep
20

Infor Acquires Vivonet

Hotel tech company to extend tech solutions to restaurants.
Sep
20

Vertical Booking Announces Three New Clients

Tesoro Resorts, AMResorts, and Asia Pacific Hotel Group all signed on with Vertical Booking during Q3 2018.
Sep
19

Nor1 Announces Distribution Partnership with HRS

Partnership expands Nor1's reach to more than 3,000 additional hotels, restaurants and trading companies.
Sep
19

More Chick-fil-A Locations Test Tableside Ordering

Kallpod solution lets guests press a tabletop call button to request table service.
Sep
19

H-Hotels.Com Partners With Duetto to Elevate Revenue Strategy

H-Hotels operates 10,500 rooms across 61 properties in the DACH region.
Sep
19

Honeywell Launches Lighting, Power Management System

INNCOM Spectre Energy Control extends occupancy detection to guestroom lights and outlets to conserve energy while also offering welcoming lights when a guest enters the room.
Sep
19

AmpliVox Introduces New Dual Audio Pal Compact PA

Bluetooth sound system weighs six pounds, runs on a rechargeable battery and is ideal for audiences up to 300 people.
Sep
19

TripAdvisor Introduces Social-Assisted Travel

Members can get relevant, personal recommendations and inspiration from friends, travel experts.
Sep
18

Travelers are Demanding More Personalization: Study

Reliance on legacy systems and siloed data has led to fragmented personalization efforts and a customer expectation gap, according to Mindtree's research.
Sep
18

Benbria, GCommerce Partner to Bring Marketing, Customer Engagement Solutions to the Hospitality Industry

The partnership allows both companies to cross-refer services to their existing client base as well as present a unified set of solutions.
Sep
18

MobileBytes Adds Epson Label Printer  

MobileBytes offers bundled solutions to simplify restaurant management and benefit guest experience
Sep
18

Fourth Acquires HR Services Provider Choice HR 

Choice HR was designed for the hospitality sector and is currently used by 400+ organizations.
Sep
18

RLH Corporation Streamlines System Connectivity with Hapi Data Platform

RLH Corporation leverages new data integration platform to connect revenue management solution and enterprise data warehouse with real-time hotel data streams.
Sep
17

Garbanzo Mediterranean Fresh Launches Apps with Online Ordering

Paytronix creates a fully integrated loyalty and ordering system
Sep
17

Scandinavian Hotel Group Partners with StayNTouch

Story Hotels now uses cloud-based mobile tech and PMS to improve staff, guest experience.
Sep
17

GoGoGuest Announces PRISM to Enable Food Service, Hospitality Businesses, and Pop-up Retailers to Maximize Individual Customer Lifetime Value

Businesses report up to 44% Increase in revenue using GoGoGuest’s Unified Data and Customer Marketing Platform.
Sep
17

Fatburger Celebrates National Cheeseburger Day with Free Delivery

Burger chain offers free Postmates Delivery in Los Angeles September 17-23
Sep
17

Phonesuite Acquires Asteria Solutions Group

Company adds full service ACD (automated call distribution) to its Voiceware platform to help hotels streamline call center operations, reduce costs.
Sep
17

VDroom Offers Hotels Gamification as a Way to Engage with Customers

The 360°/VR Gamification Platform enables brands to create interactive coupons and vouchers within a VR gam environment.
Sep
17

Vietnamese Resort Deploys AV Solution to Elevate Sound Quality in its Plenary Ball Room

Resort is known for staging show-stopping performances from globally renowned artists.
Sep
17

Caesars Entertainment, Foodbuy Form Purchasing Group

Parlay combines Caesars' gaming expertise with Foodbuy's analytics and procurement.
Sep
17

AI Powered Music Streaming Service Tailored for Hotels Launches at The Hotel Show Dubai 2018

Playlists are continuously updated depending on time, season and weather.
Sep
14

FreedomPay to Secure Payments at Philadelphia Eagles Stadium

Lincoln Financial Field selects PCI-validated P2PE solution
Sep
14

National Restaurant Association Launches Sexual Harassment Prevention Training Suite

Available for both restaurants and hospitality, the digital training program is offered in both employee and manager versions.
Sep
14

Oliver Companies Installs Aptech PVNG Enterprise Accounting for 18 Hotel Properties

The hotel management company upgraded from Aptech's Profitvue accounting software. 
Sep
14

Robot Serves Up Drinks in Posh Montreal Eatery

Robotic bartender interacts with clients and has a sense of humor.
Sep
14

Wendy's Selects Yext to Manage Online Brand Data

Wendy's will use Yext Pages to drive delivery orders, app downloads and convert high-intent customers.
Sep
14

HTNG Produces Fiber vs. Copper Cost Comparison Calculator

HTNG's Fiber to the Room workgroup helps hoteliers evaluate key architectural differences between legacy copper and fiber optic deployment
Sep
14

Applebee's Adds Third-Party Delivery  

DoorDash is integrated into Applebee's POS.
Sep
13

Silken Hotels Signs Multi-Year Contract Extension with Pegasus Solutions

Silken Hotels will leverage a full suite of Pegasus products including GDS, ADS, voice, channel interfacing, RFP management, corporate demand services, account management and data services. 
Sep
13

HMSHost Adds Kiosks to Airport QSRs

Transactions are up 20% at the 50 locations that use QikServe’s self-ordering kiosks.
Sep
13

OTA Reserve Direct Partners with SiteMinder

Hotel users of SiteMinder can incorporate Reserve Direct into their online distribution strategies and tap into 2.5 million travelers who plan vacations with Reserve Direct every year.
Sep
13

Flight Centre’s Hotel Management Business BHMA Selects TravelClick’s iHotelier Central Reservations System

Distribution solution helps BHMA to maximize direct bookings, recapture abandoned guests.
Sep
13

Agilysys Releases DataMagine v8.7; Brings Administrative Enhancements and Automation

Document management solution will allow customers to further streamline their document management process and increase efficiency across their operations.
Sep
13

Kelli Valade Leaves Chili’s

Wyman Roberts to step in as president of Chili’s, a role he’s previously held
Sep
12

Philippine Hotel Chain Solves Online Distribution Challenge

Bellevue Hotels & Resorts uses RateTiger Web on LiveOS to manage online sales for its four properties.
Sep
12

Nékter Juice Bar Adds Third-Party Delivery

Grubhub, Doordash and Postmates provide delivery services at participating locations.
Sep
12

ODX Partners with Travel & Hospitality Businesses to Deliver Free Internet Access

Consumers around the world can browse sites such as Red Planet Hotels and Booking.com as long as they want, whenever they want without using their mobile data.
Sep
12

Shannon McNiel Joins Tom’s Urban as President, COO

His 20-year career includes stints at Texas Roadhouse, Cheddar’s and Darden restaurants.
Sep
12

Marriott Maracay Golf Resort Enhances Security with Adoption of ASSA ABLOY Hospitality Technology

Venezuelan hotel implements Signature RFID door locks and Elsafe Zenith safes with the Visionline access management platform.
Sep
12

wi-Q Technologies Launches Partner Program with Agilysys Integration

Agilysys can now offer an integrated, mobile ordering and digital experience solution to its clients.
Sep
11

7-Eleven Adds In-Store AR Football Experience

C-store partners with Postmates to offer home delivery of gameday favorites.
Sep
11

Rhombus Systems Debuts Intelligent Video Security that Gets Smarter Over Time

Using AI, security cameras can alert users to faces or objects that were preemptively flagged as threats.
Sep
11

Caesars Entertainment Launches Mobile Sports Betting App in NJ

The mobile sports betting feature is integrated with Caesars loyalty program.
Sep
10

Crave Hot Dogs and BBQ Adds Self-Serve Beer Wall

Franchisor signs national deal to have iPourIt in all locations
Sep
10

SaaS Blockchain Tech Platform to Tokenize Oxygen Hospitality's Short-Term Notes Offering

Token IQ to add smart contract logic to assist Oxygen Hospitality Group in initiating multiple phased offerings, including short-term notes.
Sep
10

Restaurant Debuts Single Sign-On for Mobile Orders, Loyalty

Revolution-Thanx collaboration bridges digital orders with loyalty and customer engagement
Sep
10

Robotic Kitchen Raises $21M

Spyce will use the $21 million funding to open restaurants on the East Coast and further develop its robotic culinary platform.
Sep
08

Healthy Dining Hires Vice President of Technology

Michael Ki to lead nutrition services provider's digital and mobile technology innovations
Sep
07

12 ReTech, SoftPoint Offer Integrated Tool to Process Payments

SoftPoint adds EMV-secure POS apps to 12 ReTech’s technology suite
Sep
07

Nordic Choice Hotels Implements SMS Messaging and Staff Communication Platform

Nordic Choice selects ALICE to unify guest and staff communication, eliminating silos.
Sep
07

NEC Display Solutions Launches  F- and Q-Series dvLED panels for video walls

Product lineup features variety of pixel pitch sizes for both indoor and outdoor applications in addition to hardware and services.
Sep
07

Ziggi’s Coffee Launches Voice-Ordering Mobile App  

Revel System’s POS integrates with RedShift’s voice platform
Sep
07

HFTP and HTNG Partner to Advance Tech in Hospitality, Travel

The two hospitality technology organizations will work together to cross-promote education and resources.
Sep
06

Condusiv Introduces Software Compliance Solution for GDPR "Right to Erasure"

Software allows companies to securely and permanently delete EU citizen information when asked to do so.
Sep
06

Availpro Partners with Worldline to Offer E-Commerce and Payment Solutions to Hoteliers Worldwide

Partnership allows for multicurrency payment and excludes any risk of double or fraudulent booking.
Sep
06

Workforce Scheduling Platform Raises $40M

Plandy will use the money to bankroll U.S. expansion in restaurants,  hospitality and retail
Sep
06

GOeureka Debuts Its Blockchain Powered Booking Platform

Consumers can book from a selection of 400,000 hotels without paying a fee and hotels are able to reduce costs and operate more efficiently.
Sep
06

Maestro PMS Expands Its Sales and Catering Module for Hotels

Updated module features new mobile and cloud-based technology, e-Signature capture, room diagramming, online group member management, event amenity requirements, CRM capabilities, and more.
Sep
06

TableSafe Expands EMV Support

Pay-at-the-table technology obtains First Data Certification
Sep
06

HotSchedules Named a “Hot 100” Software Company

Workforce and back office solution provider is recognized by JMP Securities  
Sep
06

SONIFI’s STAYCAST Streaming Solution in 100,000 Hotel Rooms

SONIFI’s OTT offering continues to deliver a familiar and desired amenity to travelers.
Sep
06

Zinwave Announces Partnership with Federated Wireless for Turnkey CBRS Deployment and Management

Partnership enriches DAS offerings, eliminating hurdles for businesses and making Zinwave DAS an end-to-end and fully interoperable wireless connectivity solution.
Sep
06

Chicken Express Switches to Integrated Gift Card System

Quick-serve restaurant selects Paytronix, which is integrated into its POS  
Sep
05

Shiji and Alibaba's Fliggy Partner to Offer Hotels Full Facial Recognition Technology for Check-In and Payment

When guests arrive at the hotel, they scan their photo ID at a kiosk which verifies the ID against the Public Security System, performs a credit authorization and produces a room card – within 30 seconds.
Sep
05

TravelClick Partners With The Guestbook to Bring Its Cash Back Rewards Program to Independent Hotels

TravelClick’s Hoteliers can drive direct bookings by joining The Guestbook’s loyalty network of more than 600 independent hotels globally.
Sep
05

Chris Kuehn Leads Captain D’s Marketing

Industry vet previously worked with Golden Corral, Arby’s and Pizza Hut
Sep
05

eRevMax Completes Integration with IDS Next PMS

Interface to allow automatic distribution of rate and availability to OTAs for mutual customers.
Sep
04

Everest Group Research: Chief Digital Officers Influencing More Outsourcing Spending Decisions

New survey explores how service providers feel about their future paycheck, what keeps them awake at night, and what investments actually pay off in creating client value.
Sep
04

Australia’s Carnarvon Motel Sees 20% Increase in Its Revenue 

Motel sees up to 20% more bookings via OTAs and its website due to Hotelogix partnership.
Sep
04

Extended Stay America Hotels Launches WORKS Program

WORKS program is designed to help travel managers with all facets of company travel requirements.
Sep
04

Arrivedo Launches a White Label Solution to Help Hotel Groups and Brands Enhance Guest Experience

Arrivedo connects hotels with travelers via the first hotel platform that incorporates local recommendations and advice in the form of a Neighborhood Guide.
Sep
04

Pizza Hut Kicks Off NFL Sponsorship with AR

New NFL pizza boxes tie in with augmented reality app experience.
Sep
04

Dunkin’ Donuts Integrates Mobile Ordering, Amazon Alexa

Loyalty members can use voice ordering through Alexa-enabled devices.
Sep
04

Kahala Brands to Roll Out Gift Card, Loyalty Program

Thai Express & Ginger Sushi Boutique will roll out a gift card and loyalty program that’s integrated with its POS.
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