POSTRON Release a New Set of Smart POS Systems for Restaurants
Created specifically for SMB restaurants and food trucks, POSTRON offers a handheld smart POS device connected through automatic device detection and configuration software, and also relies on cloud storage to make sales data and customer profiles always available.
Lightspeed Launches New Flagship Restaurant Platform in North America with Innovative Analytics, Payments, Inventory Management
Lightspeed Restaurant integrates top features from Upserve, Gastrofix, Kounta and iKentoo
Plate IQ Achieves “Built for NetSuite” Status
New SuiteApp for restaurant and hospitality invoice automation meets Oracle NetSuite SuiteCloud Platform development standards and best practices.
Naples Flatbread Kitchen & Bar Adds a 54 Tap Self-Serve Draft System to Flagship Location
Long-standing neighborhood staple updates dining room with new self-pour tap wall powered by iPourIt.
Lightspeed Releases 2021 Global State of Hospitality Report
Seventy-nine percent of global restaurant leaders claim their restaurant is more efficient today than one year ago after initiating new strategies like adopting or expanding online ordering.
False Declines Can Lead to up to 6% in Profit Loss in Lost Customer Lifetime Value Per Year for Food and Beverage Retailers
Forter’s Annual eCommerce Revenue Optimization (AERO) report for food and beverage Industry provides insight on eCommerce opportunities and challenges.
UniFocus Releases Latest Innovative Features to Level Up Workforce Management
Workforce management system provider UniFocus announces advanced product updates and enhancements to unparalleled system.
Qu Launches Commerce Cloud that Improves Speed and Stability for Enterprise Restaurant Operators
Qu's Commerce Cloud ensures fewer lost transactions and higher levels of guest and employee satisfaction.
Cyara Unveils Real-Time Voice Quality Monitoring and Diagnostics that Assures Flawless CX Delivery from At-Home and Remote Agents
New Cyara LiveVQ Enables Amazon Connect Contact Centers to Resolve Voice Quality Issues Faster and Increase Agent Productivity
Curator Hotel & Resort Collection Partners with UniFocus for Labor Management and Time and Attendance Software
“In selecting a preferred labor management provider for Curator member hotels, we found that UniFocus has a proven reputation in delivering the exceptional service quality that guests staying at lifestyle, full-service hotels expect,” said Austin Segal, Curator’s Vice President. “Since several Curator member properties are already utilizing UniFocus technology, including
WatchGuard Introduces Mid-Range Firewalls
New high-performance Firebox M Series appliances combine security, performance, flexibility and visibility for the WatchGuard Unified Security Platform.
The Grand Resort to Transform Guest Experience with INTELITY Platform
The recently expanded Ohio resort destination has selected INTELITY to elevate service and engage guests with personalized, contactless mobile and staff technology.
Radisson Hotel Group Implements IDeaS RevPlan Across EMEA for Automated Forecasting Precision
One hundred and forty-seven Radisson Hotel Group properties invest in new technology to drive significant time savings and organizational alignment.
ShiftPixy to Offer Anti-Viral Laser Technology
ShiftPixy Secures Virus-Killing Genesis One Technology to Make Restaurants Safer
Brings cutting edge innovation to the restaurant and retail markets
GLORY Partners with HRS Hospitality & Retail Systems to Deliver Integration Between CASHINFINITYTM Point of Sale Cash Recycling Solutions and Oracle MICROS Simphony Software
By automating the handling of cash at the point of sale, Glory’s CASHINFINITY solutions enable staff to focus on the customer experience rather than counting cash. Shrinkage is reduced and counterfeit notes readily detected
SageNet Helps Pizza Ranch Cook Up Expanded Checkout Experiences
With the help of SageNet, the Pizza Ranch corporate IT team has been able to provide its franchise owners new options to make ordering even easier for customers and put the focus more on catering, pick-up and delivery services.
SevenRooms Partners with Digital Ordering & Delivery Platform Olo
The integration offers streamlined data capture and ownership through SevenRooms for restaurant brands leveraging Olo’s online ordering products.
Schneider Electric Introduces EcoStruxure Building Graph - Building Operating System Platform for Smart Building Applications
Solution provides the digital twin of buildings for full, contextualized data and control of building systems.
Singaporean Technology Start-Up Vouch Aims to Revolutionize Hospitality Industry
Leveraging both AI and chatbot technology, Vouch's guest experience platform allows guests to check-in, make room requests, order food and beverage and get instant answers to commonly asked questions, just by scanning a QR code on their mobile phones.
Sunridge Hotel Group Selects ASSA ABLOY Global Solutions for Enhanced Digital Key Functionality
Hotel development and management company implements VingCard Signature RFID with contactless Mobile Access for two newly constructed Residence Inn by Marriott locations.
Luna Grill to Automate Supply Chain Management; Drive Quality, Food Safety and Brand Standards with CMX
Luna Grill will use the platform for Supplier Relationship Management (SRM), expediting and automating product lifecycle management and product commercialization processes, managing and monitoring overall food safety and quality assurance, and resolving non-conformances from audits and product quality incidents experienced by suppliers.
Plate IQ Introduces The VendorPay Network, A Hospitality-Focused Payments Platform Connecting Businesses and Vendors
Designed for B2B payments, VendorPay allows businesses to send and track payments to vendors via ACH, virtual cards or checks, and vendors to track payment statuses of customer invoices.
HUNGRY Closes $21MM Series C Round
On the heels of raising $21 million in Series C funding, HUNGRY will use the new infusion of capital to accelerate its geographic and service-based expansion.
Over the past 18 months, the technology-enabled marketplace that provides curated experiences to groups and businesses throughout the US via catering, chef pop-ups, snack packs, virtual cooking experiences, and food delivery services
Prommt Announces Oracle OPERA 5 Integration
The integrated solution enables hospitality clients access to Prommt’s remote multi-channel payment capabilities from within their existing Opera hotel management system.
Fourth to Buy PeopleMatter, Hiring Manager
Together with Fourth, PeopleMatter’s vertically focused applicant tracking software allows restaurant and hotels to seamlessly find and onboard hourly talent.
Knowland Reports Continued Double-Digit Growth as Group Demand Returns
U.S. Meetings and Events Volume Up 17.2 Percent for September 2021
MicroTouch Launches All-in-One Touch Computer Family for Windows OS Platforms
Merchants benefit from Ultra-Modern Design and ease of Integration with the Latest POS Applications that Help Elevate Brand Experiences
Radisson Hotel Group Relies on Freshworks to Support Its Distributed Workforce with IT Service
With nine distinctive brands and more than 1,600 hotels in operation and under development, Radisson Hotel Group is one of the largest hotel chains in the world. As part of its strategic five-year plan, the company is undertaking a digital transformation, in which a number of key functions are being unified in centers of excellence. One of those centers of excellence focuses on revenue management. The Revenue Systems Hub for the 560 EMEA hotels in operation is located in Madrid and selected Freshservice to manage the team's workflow more efficiently.
Elo Expands Android Device Portfolio
The new I-Series all-in-one and Elo Backpack compute engine feature upgraded hardware, enhanced management capabilities, slimmer designs, and the same modular approach that allows for a multitude of applications.
Epson Introduces New Compact Thermal Receipt Printer Optimized for Self-Checkout and Self-Ordering Kiosks
Epson EU-m30 Kiosk-Friendly Receipt Printer Comes with Easy Mounting Kit for Effortless Kiosk Integration and Serviceability
SiteMinder Brings Digital Marketing into the Hands of Hoteliers for the First Time
Plug-in apps – an extension of the SiteMinder Booking Engine – offers integration with companies such as Sojern, HiJiffy, Laasie, and The Hotels Network.
SHR’s Maverick CRM, Wave RMS Certified by Infor HMS
SHR’s full suite of revenue-generating products is now sharing data through deep integrations with Infor’s Property Management Solution.
iPourIt, Inc. Introduces Mobile App for Self-Pour Systems
The customizable app is designed to help operators promote their businesses and connect with customers.
SageNet Announces New Suite of SageVIEW Digital Signage Solutions
The new suite of services is the result of SageNet’s acquisition earlier this year of digital signage provider Convergent.
FitnessOnDemand Launches New LIVE Streaming Feature for Hotels
Live Streaming combines on-demand digital fitness classes and workouts in hotel fitness clubs with the ability to offer live streamed instructor classes to guests.
Jurny Raises $9.5M to Support the Expansion of its Product Jurny Virtual
The new offering provides a simplified, fully-connected tech stack by seamlessly integrating and connecting most CMS, POS, RMS, FMS, marketing and smart home tech solutions into a single dashboard.
Dishcraft Helps Foodservice Operators Reduce Waste and Emissions
Two corporate campus customers, each using the robotic dishwashing technology for approximately nine months, have averted more than three tons of landfill waste.
HITEC 2021 NEWS: INTELITY and Nuvola Partner Together to Expand Guest Messaging and Request Management for Hoteliers
The new integration will help hotels engage with guests in real-time as well as streamline guest services operations.
Optii Solutions Announces Two-Way Integration with Springer-Miller Systems
Integration will enable Springer-Miller properties to streamline their housekeeping operations through smart technology and automation.
J & S Audio Visual (JSAV) Rebrands as INSPIRE
The new name, INSPIRE reflects the energy and momentum the company brings to each of its clients and the aspiration to create events that move people.
Vacasa Sees a Near 12% Boost in Vacation Rental Bookings
Leading vacation rental platform features Matterport digital twins in 89% of listings to differentiate its properties, increase bookings.
YOTEL, INTELITY Partner to Launch New Custom App
YOTEL’s new app facilitates easy booking and contactless service while also acting as a digital guide for on-the-go travelers.
Oaky Launches New Feature to Revolutionize Upsell Management
Chain Dashboard offers a simple roll-out process, and provides consistent branding and aligned guest experience across all hotels in a chain.
World Cinema Partners With Four Winds Interactive to Deliver Better Customer Experience and Drive ROI Through Digital Signage and Visual Communications
Hospitality digital signs will generate additional revenue and improve the guest experience through easy navigation and information at their fingertips.
Nuvola Debuts 5.0 Platform
Nuvola 5.0 introduces Insights, an AI-backed product providing users with real-time metrics related to guest preferences, asset management, and staff performance history as they are completing an activity.
SIHOT Debuts Business Intelligence Tool
SIHOT.INSIGHTS offers dynamic, comprehensive reports built on extensive data capabilities.
Shiji Group Achieves Amazon Web Services Travel and Hospitality ISV Competency Status
Using Shiji's global engineering teams, many of the companies Shiji has acquired are modernizing their architecture through AWS and migrating away from legacy solutions.
Sabre Launches SynXis Property Hub
The guest-centric property management solution on the SynXis Platform will streamline daily operations and enhance guest experience.
HITEC 2021 NEWS: IDeaS Introduces Profit Optimization for G3 RMS, Enabling Holistic Guest Value Maximization
Profit Optimization evaluates total revenues, profit margins and guest acquisition/servicing costs to capture most valuable bookings.
AT&T and Concord Hospitality Enhance Safety for Hotel Employees
Wearable devices offer increased safety and peace of mind for employers, managers, hotel owners and employees.
Spectrum Enterprise Launches TV Streaming Access, New Video Feature for Healthcare and Hospitality
In addition to using in-room TVs, individuals can watch programming from an app or browser on their personal mobile devices, tablets and computers while connected to the Wi-Fi network in a healthcare facility or on a hotel property.
SiteMinder Releases New Global Consumer Research on Hotel Guests
Survey data of more than 7k travelers highlights that a traveler with higher expectations, driven by fresh experiences and the need to be more in control of their stay, has developed in the last 18 months.
Intellihot Launches AI-Powered Intelligent Water Heater Systems Analyzer for Hotels, Restaurants
Using advanced intelligence and sensors, the telliBot_ai analyzes operations by monitoring flow rates, temperatures, firing rate, and more, and predicts the useful lifespan of water heater systems, allowing customers to plan for replacements to avoid unexpected hot water outages or system failures.
Curator Hotel & Resort Collection Selects Encore and AVMS as Preferred Partners to Provide Premium Event Technology and Audiovisual Services
Encore provides creative, production and technology solutions for hybrid, virtual, and in-person events while AMS will help with projection mapping and corporate AV services.
HITEC 2021 NEWS: Agilysys Debuts Version 12 of Visual One PMS
The new release offers cloud and on-premise installation options, a browser-based application with modern user experiences, broad mobile device support, multi-property feature sets and seamless integration with other Agilysys and 3rd party solutions.
HITEC 2021 NEWS: ROAR for Good Secures Key Technology Patent Approval
The innovation, which was created in an effort to eliminate “drops,” blind-spots, or downed coverage for network security systems, is now live at dozens of hotels across the country, powering the company’s AlwaysOn Staff Alert Technology as a new standard of safety for the industry.
Maestro PMS Integrates with PurpleCloud to Help Solve the Labor Crunch with Streamlined Housekeeping Services
Mutual clients will have access to a Housekeeping Task Optimization Platform that focuses on efficient scheduling based on “true clean times” and dynamic, real-time check-ins and check outs.
Phonesuite Direct Chosen as Preferred Hotel PBX System Provider for Curator Hotel & Resort Collection
Phonesuite offers hotels the choice between cloud-hosted and on-premise PBX platforms that support both VoIP and analog guest room phones utilizing the same feature-rich software for all installation types.
PPDS Brings Hotel Guests Closer to the Action with New 75” Philips MediaSuite 4K UHD Pro TV
The newest and biggest addition to the Philips MediaSuite range brings the movie theater experience to the hotel room, offering extensive entertainment choice and capabilities – including embedded Netflix, Chromecast built in, and thousands of apps.
Wireless Maritime Services and CommScope’s RUCKUS Collaborate to Deliver Faster, More Reliable Wi-Fi at Sea
For cruise lines, Wi-Fi 6 connectivity will support emerging use cases at sea for real-time IoT technologies that safeguard passengers in the age of COVID.
HITEC 2021 NEWS: Samsung Debuts New Series of Hospitality TVs
The sleek and easy-to-mount Q60A and Q50A combine Samsung’s Quantum Dot processors with 4K resolution, Quantum HDR and Smart TV features.
Punchh's New Feature Streamlines Pickup Experience; Adds 4 Integration Partners
The Summer 2021 release includes a continued focus on analytics, marketing automation and consumer experience enhancements, as well as expanded integrations and partnerships.
Cloud5 Communications Making $100 Million Available to the Hospitality Industry
Hoteliers will now be able to deploy new HSIA networks and telephony systems or upgrade their existing communications technology without the concerns of upfront payments or the burden of trying to secure financing.
Online Ordering Platform Partners with DoorDash
Designed to be quick and simple to use, Dylish makes it easy for restaurants to receive online orders.
HITEC 2021 NEWS: TraknProtect Touts Labor-Saving Technology
Location tracking technology helps hotels operate more efficiently during dire employment conditions.
HITEC 2021 NEWS: Blonder Tongue Laboratories Announces New Solutions for Video Services
Updated solutions power advanced video services, without costly infrastructure replacements.
HITEC 2021 NEWS: DISH Business Introduces Next-Generation SMARTBOX 2 for Enhanced In-Room Entertainment
SMARTBOX 2 is nearly half the size of its predecessor, is twice as efficient and expands in-room entertainment with up to 192 channels.
HITEC 2021 NEWS: Volara to Showcase Hospitality’s First Voice-Controlled EOS WiFi Smart Digital Thermostat from INTEREL
The joint solution expands on Volara’s existing integration with INTEREL and will be on display at Volara Booth 5305, September 28 to 30, at the Kay Bailey Hutchison Convention Center.
World Cinema Partners With Sparkplug IP to Offer VoIP services, Hardware Refreshes and Support for all Hotel Brands
Partnership will help hoteliers move away from dated analog phone services and upgrading to voice over internet protocol (VoIP).
HITEC 2021 NEWS: youtip Celebrates Inaugural Year with a Pop-up Bar and Digital Donation Drive for HFTP Foundation
The Pop-up Bar runs for three days during HITEC Dallas in Booth 3422 with tips donated to HFTP Foundation; HFTP to leverage youtip to process all donations during the event.
Boxygen Brands Launches Cloud VoIP Calling App
Boxygen Vocals is a highly effective next generation VoIP calling app which allows its users to communicate at a small flat subscription fee.
Infor Hospitality Launches Two New Guest Self-Service Portals (SSPs) for Online Booking and Ordering for Catering
One of the new portals, Infor SCS Online Booking SSP, allows guests to check availability for new events in real time. If event space is available on a desired date, guests can reserve that location, make selections for food, beverage and other services, receive a summary of charges and pay with a credit card.
Infor Launches Newest Version of Hospitality Management Solution
Newest iteration puts mobile capabilities for exceptional personalized guest services in the spotlight.
Virdee and Cendyn Report Outlines How Hotel Technologies are Converging to Create Personalized Guest Experiences on Property
New whitepaper outlines essential topics to benefit hotel guests and operators ahead of HITEC.
HITEC 2021 NEWS: React Mobile Unveils New 2.0 Software Upgrade
Version 2.0 of its workforce safety platform is designed to deliver the highest panic button reliability and beacon location accuracy on the market.
VROMO Integrates With DoorDash To Increase Support and Options for Self-Delivery Restaurants
The partnership with VROMO means that restaurants, such as Papa Gino’s, can use their in-house delivery fleet to deliver orders received online or via POS, in the most efficient way possible. An additional feature of the VROMO system will allow restaurants to dispatch a Dasher, or courier, during times of peak demand in existing trade areas to help them maintain strong service levels and provide positive guest experiences. VROMO and DoorDash can also help restaurants expand to more distant delivery areas not covered by the in-house team.
RateGain to Acquire myhotelshop
Acquisition aimed to help the pandemic-stricken hospitality industry lower acquisition costs.
IDeaS and Amadeus Expand Technology Partnership to Expedite Hospitality Industry Recovery
Seamless integration between the two technology providers will help hoteliers recover stronger and grow revenue faster.
HITEC 2021 NEWS: Zaplox Presents Contactless Guest Solutions with Mobile Guest App
Suite of contactless solutions include mobile key, guest app and kiosk -- all designed to provide a safer and more convenient guest experience.
Uniguest acquires UCView
UCView will merge into Tripleplay, Uniguest’s digital signage and IPTV division, but will continue to serve its customers.
HITEC 2021 NEWS: ProfitSword Inspires Hotelier Success with Empowering Insights into Business Intelligence Technology Trends
Business intelligence innovator to showcase how hoteliers can leverage new advancements to ensure the success of recovery efforts and maintain profitability.
HITEC 2021 NEWS: Agilysys to Showcase Latest InfoGenesis POS Innovations with IG 12UX
Agilysys' IG 12UX, will offer valuable insight into how hoteliers can elevate guest experiences by providing the service flexibility that today’s market increasingly demands.
HITEC 2021 NEWS: Visual Matrix Celebrates Hospitality’s Recovery by Showcasing Latest Advances in Hotel PMS Technology
Uplifting hoteliers with the continuation of its “Hospitality ROCKS!” theme, the community-centric PMS provider will demonstrate how hoteliers can utilize innovative developments in property management systems to boost operational efficiency.
GK Software Partners with Flexa to Accept Digital Currency Payments
Using the Flexa network, TransAction+ offers merchants a fast, easy and secure way to accept digital currency payments.
HITEC 2021 NEWS: Cloudbeds to Showcase Recently Released Payment, Website Products
The company will also preview coming products that will further extend its commitment to creating better experiences for hospitality providers and their guests.
Sparkfly, Lunchbox Team Up to Offer Personalized Restaurant Experiences
With behavioral data, brand marketers can easily implement instant campaign optimizations and create powerful digital experiences and activations that drive stronger engagement.
Knowland and Amadeus Partner to Provide Meetings and Events Insights
Partnership will help hotels gain efficiencies, deeper event insights, and prepare for the return of group business.
HITEC 2021 NEWS: Zoox Smart Data to Showcase Advanced Innovations in Big Data and Artificial Intelligence
Zoox will offer visitors at Booth #5112 the opportunity to learn how big data technology can empower a hotel’s existing network infrastructure to maximize guest experience personalization while creating additional streams of revenue.
Presto Launches All-in-One Next-Gen Restaurant Platform
Presto Flex system is voice-enabled and designed to be the only guest-facing device a restaurant will ever need.
Industry Executives Launch new Hospitality Consulting Company: Yonder Associates
Hospitality industry veterans Anouska Biswas and Nathan Crisp announced today the launch of Yonder Associates, a hospitality consulting firm specializing in expert advisory on revenue management optimization, sales lead generation, distribution, hospitality finance, and hands-on operational implementation including pre-opening or re-opening critical path guidance as well as management company and brand flag changes.
HITEC 2021 NEWS: Above Property to Showcase New Microservices Platform
New technologies debuting include Hotel in a Box and Above Property Services.
HITEC 2021 NEWS: OTA Insight Debuts Market Insight
A powerful analytical solution, Market Insight eliminates the uncertainty that comes with historical performance analysis by instead providing real-time metrics into future market demand projections.
VDA Group Introduces Cloud-Based Hotel Management Solution
The new platform is cloud-based and manages the hotels in an integrated way for energy saving and costs control.
HITEC 2021 NEWS: aavgo to Debut Virtual Front Desk
The virtual front desk platform includes features such as contactless check-in, a digital app for in-house guests to order room service and request amenities, digital workflow management tools to help reduce operating costs by 50% and a front and back of house Smart Platform.
HITEC 2021 NEWS: Maestro PMS to Attend HITEC Virtually Due to Canada Border Closure
Company remodels its booth to serve as a demo scheduling, mobile device charging, and refreshment hub.
Hospitality Recruitment Platform Hcareers Partners with End-to-End Recruiting Solution Talentcare
Through this partnership, businesses in the hospitality space can now leverage the power of hospitality talent pools and attract, prioritize, hire and retain top talent.
ProfitSword, Duetto Partnership Offers Hotels Performance Forecasting Accuracy
Properties of any size and market segment type can now take advantage of this integration that eliminates the time-consuming process of compiling projected hotel performance data.
HITEC 2021 NEWS: React Mobile Integration with Amadeus’ HotSOS Housekeeping is Improving Employee Safety Devices
Visit React Mobile in Booth 1723 and Amadeus in Booth 3601 at HITEC Dallas.
IHG Hotels & Resorts Selects TraknProtect as an Approved Provider of Staff Safety and Location-based Technology
New agreement results in TraknProtect serving as an official IHG provider for employee distress buttons, real-time asset and vendor tracking capabilities along with the latest in cleaning protocol monitoring functionality.
Why a Chicagoland Hyatt Lodge Found a New Fiber Network Service Provider
Hotel's upgrade to a 1 Gbps capacity supports guests in-person, virtually.
Interface Launches Managed SASE for Multi-Location Enterprises
Interface’s managed SASE solution will be built using Fortinet’s security-driven networking innovations.
Wyndham Bolsters Strategic Revenue Management Services through Expanded Collaboration with OTA Insight
Continued investment in industry-leading suite of tools will empower hotels in Europe, Middle East, Eurasia and Africa to boost performance and support revenue recovery
Avalara for Hospitality Debuts Tax Compliance Software for Hotels
Solution automates onerous and time-consuming aspects of tax compliance, including calculation and filing of sales and lodging tax returns.
Zuppler Adds AI-Powered Upselling
Machine learning algorithms on the Menu Anywhere platform automatically upsell products; data shows a 13.3% increase in average transaction for restaurants.
DoorDash Adds Alcohol Delivery
Where legal, customers can order their booze of choice on the DoorDash app from restaurants, grocery stores, local retailers, and convenience stores.
For years DoorDash has been fulfilling alcohol on-demand delivery for many national and local merchants via their own channels with DoorDash Drive, DoorDash's white-label fulfillment service.
Vromo Raises $8M to Bankroll Global Expansion
The Ireland-based restaurant delivery SaaS business, led by Alan and Brian Hickey, is scaling its global operations.
HITEC 2021 NEWS: Cloud5 Debuts New Suite of Services
New suite of services are designed to maximize hotel resources, reduce costs, drive new revenue streams, and engage guests.
Real Time Reservation Debuts New Products
New solutions maximize operational efficiency, deliver great guest experience, increase revenues, and integrate with hotel PMS, POS and credit card processing systems.
OTA Insight and PredictHQ Partner for Smarter Demand Forecasting as Hoteliers Prepare for Rebound
OTA Insight, a cloud-based data intelligence platform for the hospitality industry, announced a new partnership with PredictHQ, the demand intelligence company. PredictHQ’s intelligent event data is used by many of the world’s leading hotel brands, and elements of it are now part of OTA Insight’s solutions.
New Survey Finds Nearly 50% of Hospitality Workers Consider Switching Jobs for Better Workplace Technology
Approximately one in five employees felt unsafe at work because of faulty walkie-talkie radios, and more than 70% of workers have resorted to using personal smartphones on-the-job because of radio malfunctions.
Hotels Must Learn Lessons from Airlines to Bounce Back Stronger After Pandemic
Using interconnected technology platforms to drive the digital transformation of the industry and provide guests with increased choices and control over their stay will be the key to success.
The King and Prince Beach & Golf Resort Implements Agilysys SaaS Solutions to Improve Operations & Enhance the Guest Experience
The cloud-based deployment of InfoGenesis will allow the property to be more cost-effective in their operations, avoiding the resources and space needed to maintain the system onsite.
Scenic 5-Star Swiss Alps Hotel Upgrades Guest Rooms with 127 Philips MediaSuite TVs as Part of Grand Reopening
Working with Swisscom and PPDS to deliver a full RF and IP upgrade with hybrid Wi-Fi connectivity across the entire premises, the property can now offer guests linear and nonlinear TV and radio channels, integrated Netflix, Chromecast built-in, as well as access to thousands of apps via the Google Play store.
Settlers Hospitality Chooses IDeaS’ Industry-Leading Revenue Management Solutions and Services
The Pennsylvanian hospitality group selected IDeaS G3 RMS along with a customized consulting engagement.
TheFork, SevenRooms Form Multi-Year Strategic Partnership
The integration will allow TheFork’s partner restaurants to gain access to SevenRooms’ data-driven venue management and marketing automation platform,
Voxel Acquires Troovo to Power Its B2B Payments Business
Connectivity with GDSs and a powerful decision engine based on RPA (Robotic Process Automation) technology are the new functionalities that Voxel will incorporate into baVel Pay.
WCI Technologies and Lumen Deliver Secure Connectivity for the Travel and Hospitality Industry
Network and IT services help provide enhanced guest experiences via digital amenities.
Knowland Reports U.S. Meetings and Events Volume Growth of 25.5 Percent for August 2021
Average space used per attendee at the same level as 2019 for the first time since the pandemic
Square Register Debuts in Canada
New Square survey finds 72% of Canadians are looking for socially-distanced, cashless ways to support local businesses.
HP Debuts Engage One Essential for Bars, Restaurants & Entertainment Venues
The HP Engage One Essential is a fanless, all-in-one system that provides enhanced durability for harsher environments.
Hospitality-Tech Company Jurny Powers Landmark Lower East Side Hotel’s Revitalization
Next-Gen tech platform makes New York debut by upgrading historic Blue Moon Hotel for with mobile-enabled solutions.
Omnivore Offers Free Features to Streamline Restaurants’ Digital Connections
Restaurant operators can now use Omnivore’s core API to quickly test and integrate both proven and new applications and technologies. Omnivore is also making select features of its popular Menu Management System free to restaurants.
Brera Serviced Apartments Partners with IDeaS Revenue Solutions to Enhance Growth Strategy
The German-based extended-stay hotel group will implement IDeaS G3 RMS in six locations to optimize cluster revenue management approach.
RateGain's OPTIMA Releases MarketDRONE Narratives to Help Hoteliers React Faster to Market Volatility
RateGain aims to transform how revenue managers plan and tackle market volatility on an everyday basis.
J.D. Power: Guest Satisfaction Declines Among Hotels Operated by Largest Third-Party Management Companies
Driving the decline in guest satisfaction are food and beverage and staff service.
UniFocus Expands Its Workforce Management Capabilities with Acquisition of Knowcross
Labor Management technology provider extends its integrated platform with the addition of task management to boost operational performance.
PopID's 'Face' Payment Platform in Use at 100+ Brands
PopID has approximately 70,000 registered users and has accurately authenticated faces over 4 million times.
The Westin Fort Lauderdale Selects ASSA ABLOY Global Solutions to Implement Advanced Staff Safety and Hotel Asset Management Features
Florida oceanfront property leverages technology to develop enhanced security responses for at-risk employees while gaining the ability to identify the real-time location of assets
Maestro PMS Helping Prepare Hoteliers Attending HITEC Hospitality Technology Conference in Dallas
To get the most out of the world’s largest hotel technology conference, Maestro PMS is making four downloads available that will make shopping the conference easier than ever before, including a PMS Evaluation Checklist that compares the most in demand PMS features.
The Barfield Partners with HIS to Deliver Seamless Guest Connectivity
Luxury Texas property deploys HIS’ advanced Wi-Fi network services to meet guest expectations for high-speed, reliable internet.
Rise Uptown Hotel Implements Agilysys Cloud-Native SaaS Property Management Solution
Agilysys Stay PMS will help improve the guest journey, increase revenue and enhance operational efficiency.
myDigitalOffice: Labor Day Occupancy Double from 2020
U.S. hotels are already more than half booked, with occupancies slightly above 50%.
Curator Hotel & Resort Collection Partners With Two Energy Management Providers
Providers to offer best-in-class energy management, procurement, and consulting solutions for its independent hotel members.
Bizzabo Partners with Brightcove to Provide Virtual Event Streaming for Event Professionals Worldwide
Strategic partnership enables Bizzabo customers to leverage secure, scalable and reliable video for virtual and hybrid events.
Ovation, Spendgo Partnership Creates Seamless Link Between Loyalty and Feedback
When the guests at participating restaurants enter their phone number to check-in to a loyalty program powered by Spendgo, they will automatically be sent a text approximately when they’ve finished their meal asking them about their experience.
Survey: Hoteliers Say Integrations Are the Most Important Factor for Property Management Systems
Lack of integrations support topped reasons for dissatisfaction among hoteliers with their current provider.