Latest Bulletins | Hospitality Technology

August 2020

Aug

HTNG, HEDNA and OpenTravel Form an Industry Travel Safe Workgroup

Hospitality Technology Next Generation (HTNG), in partnership with the Hotel Electronic Distribution Network Association (HEDNA) and OpenTravel Alliance, launch a Travel Safe Workgroup to resolve COVID-19 implications for the lodging industry. In the wake of the COVID-19 pandemic, it is very important to build consumer confidence to ensure a safe lodging experience.

Aug

IntraEdge Launches Thermal Temperature Sensor: QuikSense

Technology enables businesses to conduct contactless and privacy-minded health screenings

Aug

Raydiant Introduces Touch Kiosks

Kiosk enables businesses to provide engaging self-service touchscreen experiences tailored to each customer's unique needs.

Aug

Paystri, Paerpay Partnership Enables Contactless Restaurant Payments

Paystri’s Payment Platform streamlines transactions by allowing restaurants to accept and process payments quickly via Paerpay’s software.

Aug

San Clemente Palace Kempinski Turns to Knowcross Technology to Open Post Pandemic

Knowcross worked remotely with the hotel to ensure that modules such as the guest-request management system and the mobile application work seamlessly thereby providing instant availability key features as occupancy starts and increases.

Aug

Hotel Internet Services Unveils Survey Results Revealing New Insight into Guest and Hotelier In-room Entertainment and Voice Technology Trends

Comprehensive report leveraging feedback from over 700 guests and 200 hoteliers demonstrates escalating demands for the industry's embracing of service personalization and voice-activated in-room technology.

Aug

As Mask Mandates Spread, Training for De-Escalation Strategies

Help your team members deal with disruptive customers and de-escalate situations when dealing with mask mandates.

Aug

Solay App for Hotels & Resorts Announces API Integration with Mews

Hotels & Resorts around the globe can now access Solay through Mews Marketplace

Aug

BOX Bioscience Rolls Out Disinfectant Solutions

Hand Sanitizer and Hospital Grade Disinfectant help safeguard businesses against COVID-19.

Aug

M3, Nvoicepay Partner on Payment Automation

New partnership delivers accounting changes to hospitality back offices.

Aug

Onosys, ItsaCheckmate Integrate Tech to Provide Advanced Enterprise Restaurant Ordering

Onosys and ItsaCheckmate are integrating their technologies to provide online ordering that's immediately integrated into most major restaurant POS systems and third-party delivery services.

Aug

NCR Adds Contactless Ordering, Payment

NCR is leveraging its point of sale and restaurant management platform, NCR Aloha, to deliver contactless ordering and payment.

Aug

Onyx CenterSource Launches Contactless Virtual Card Solutions

Onyx CenterSource, a provider of B2B payments and business intelligence to the hospitality industry, added virtual credit card payment solutions. Virtual credit card payments allow sensitive data to remain anonymous and secure when payments are made.

Aug

RealTime Reservation Debuts Social Distancing Module for Hotels

Back to Work module allows properties to limit guest capacity at the gym, pool, beach; view real time updates on back-end reporting; allow for contactless F&B ordering from anywhere, and more.

Aug

DigitalBlue Software Partners with RapidSOS to Provide Life-Saving Emergency Data from 911 Centers Using EnforceNet

Partnership will provide public safety agencies with accurate road hazard and traffic condition information.

Aug

Radius Networks Launches FlyBuy Drive-Thru to Increase Speed of Service

Mobile location technology enhances and optimizes the drive-thru experience.

Aug

Irisys SafeCount Live Occupancy Monitoring Automates Occupancy Compliance

The system delivers real-time, accurate, and anonymous occupancy data with visual warnings and alerts when limits are approached or exceeded.

July 2020

Jul

Qu, Franklin Junction Partner to Create Platform Powering Host Kitchen Marketplace

KitchenUP enables a restaurant brand to become a host kitchen to other brands — with each brand’s menus, orders, sales and reports managed and available from a single interface — providing sales and revenue opportunities.

Jul

Angie Hospitality Appoints David Millili as New CEO

Milili has more than 25 years of experience working in the hotel and travel industries.

Jul

xtraCHEF Adds Free Features for Toast Customers

The preferred partnership makes xtraCHEF’s back office technology available to Toast customers at no cost.

Jul

Lightspeed Adds New Features to Drive Digital Transformation of Retail SMBs

New features include Mobile Tap, Digital Wallet and Analytics Core.

Jul

TrustYou Launches Relief Pack to Help Hoteliers Understand Guests’ Concerns and Expectations

Analytics tool allows hoteliers to see exactly what their guests think about the COVID-19 measures taken by the hotel.

Jul

React Mobile Releases Updated BLE Beacon Designed to Improve Location Accuracy, Increase Battery Life

The discreet, easy to conceal device has a 7+ year battery life and delivers precise room-level location accuracy indoors in multi-story buildings for added staff safety

Jul

Brand-New Boutique Resort at the University of Florida to Deliver a Mobile-First Guest Experience

Hotel ELEO at the University of Florida will provide guests with personalized, contactless service through a custom, INTELITY-powered brand app.

Jul

GoTab Merges Full Service with Quick Service Enhancing Hospitality Operations and Guest Experiences

New features allow for optimized front-of-house service and seamless, contactless dining experiences.

Jul

GoTab Adds Contactless Features

GoTab is rolling out its contactless ordering and payment features for servers, designed to complement its existing contactless ordering and payment technology for guests.

Jul

Bartech NeoTray Provides Safe and Convenient Point-of-Sale for Generating Post-COVID Guestroom Revenue

Fully customizable, automatic in-room "dry minibar" tray allows hotels to ensure guest safety and convenience, while maximizing in-room revenue.

Jul

Les Hotels Baverez Selects IDeaS Revenue Solutions to Boost Competitiveness in Paris

Five-star hotel group to use RMS solution to increase efficiency and profitability.

Jul

Pulse Fogging System Added to EPA's List N of Approved Disinfectants for COVID-19

Hydrogen peroxide-based fogging system is designed to reduce human error with a hands-free system for remote operation that allows the operator to monitor, manage, measure, track, and report, including the ability to quickly prove, and continuously improve, decontamination efforts.

Jul

Lighthouse Cove Resort Adopts Latest in Guest Wi-Fi Connectivity by Partnering with Hotel Internet Services

Florida beachfront property ensures ability to meet highest guest internet service expectations by leveraging HIS industry-leading expertise and technology.

Jul

Whistle & ThinkReservations Announce Integration

Integration allows hotels to provide an automated and contactless guest journey through messaging.

Jul

Guestcentric Launches Suite of Health & Safety Features for Hotels to Optimize the Guest Experience

Guestcentric's primary aim is to proactively support hotel brands as they adjust their protocols, operations and communication strategies.

Jul

World Cinema, DISH Give Hotels Four Months Free TV

Hotels must be new customers to both DISH and World Cinema.

Jul

HFTP Introduces CYBER HITEC 2020

The interactive online event will present a comprehensive education, exhibits and networking program; starting with three live days and continuing on-demand access to the event’s resources for one month.

Jul

Seminole Gaming Upgrades its "Safe + Sound" Program Guidelines

Seminole Gaming closes PLA, an interactive golf and games restaurant tenant, for failure to adhere to "Safe + Sound" program guidelines.

Jul

When I Work Hires Martin Hartshorne as CEO

Founder Chad Halvorson to serve as Chief Experience Officer, Board Chair

Jul

Armagard Launches Fever Detection Kiosks

The fever screening system is accurate to within 0.3°C ∼ 0.5°C, and scanning can happen in just two seconds.

Jul

Tabit Technologies Achieves Oracle Validated Integration

Tabit's integration with Oracle Hospitality OPERA offers customers a MobileFirst platform that provides command and control capability to restaurant owners while improving the customer experience.

Jul

Focus POS Adds Integrated Online Ordering

The Focus Online Ordering solution allows restaurateurs to make menu changes and updates automatically, system wide.

Jul

PayJunction Announces New Cloud-based, Contactless Payment Processing Technology

ZeroTouch Terminal is customer-facing and is controlled by a web browser so it can be positioned outside of a sneeze guard, signatures are not required, physical exchange is eliminated, and receipts can be delivered electronically.

Jul

Infor Debuts New Contactless Applications for Hospitality

Infor Hospitality Cloud solutions are designed to address hotel operational needs for social distancing and contactless processes – including mobile check-in/check-out, digital keys, and the ability to order room service via one’s own device.

Jul

eRevMax integrates with Airbnb

Integration to facilitate hotels, B&Bs & serviced apartments to expand eRexMax’s reach with the Airbnb community

Jul

Lybra Completes Two-Way Integration Between Lybra’s Assistant RMS & OTA Insight’s Rate Insight

Integration will enable the RMS to seamlessly and automatically provide OTA Insight’s hotel clients with the most accurate real-time price suggestions, as market conditions change.

Jul

Survey Finds Americans’ Overall Perceptions of Travel Safety Hold Steady Despite Rise in U.S. COVID-19 Cases

Americans’ confidence in the safety of domestic flights increased, as did positive perceptions of hotels, which may be due to the extensive measures hotels and airlines have taken to reduce the risk of COVID-19 transmission.

Jul

ForwardKeys Launches Global Recovery Dashboard to Track and Monitor Travel Rebound

The Power BI Global Recovery Dashboard can be used by analysts, marketers, brands, and hoteliers to explore recovery of the travel and tourism market.

Jul

Amadeus Launches HotSOS Select

New solution helps select service hoteliers manage sanitization, maintenance, inspections, and other daily tasks more efficiently.

Jul

Cleanliness and Communication Continue to Drive Hotel Guest Satisfaction, J.D. Power Finds

Overall satisfaction scores fall 66 points, on average, when no pre-stay communications are received.

Jul

Cote Family Destinations Partners With ProfitSword to Maximize Business Intelligence Visibility

Family-owned operator of resorts and summer camps leverages ProfitSword solutions to ensure ultimate real-time business performance transparency across organization.

Jul

Routier Partners with Knowcross

Routier's AI-driven MessageHub™ integration with KNOW Service streamlines two-way guest communication and task management abilities for labor-strained hotels, while providing guests with safer access to hotel services.

Jul

Carnival Corporation Reinitiates Installation Program of BioHiTech's Food Waste Digesters on Its Ships

Companies to work together to safely eliminate food waste and reduce food waste generation to help Carnival Corporation lead the way in environmental stewardship.

Jul

Focus Brands Joins Mobile Rewards Marketplace

Mobile rewards app users may now pay and earn rewards at new locations and online.

Jul

Allset Launches Free Contactless Ordering for Restaurants

Diners can place orders for pickup or dine-in, pay, and track order status securely from their phones, reducing the need for interaction with the restaurant staff.

Jul

Vemos Introduces Contactless Payments Solution

Solution is free for restaurants and bars.

Jul

Multimedia Plus Launches Daily Health Check Module for Frontline Associates

Multimedia Plus, a retail technology leader empowering field associates to engage with customers for optimal brand experiences, has launched a new module to the INCITE platform focused on improving health safety standards in the store with historical tracking. “Part of adjusting to a ‘new normal’ is ensuring that frontline associates feel comfortable coming to work and that shoppers feel that there are guidelines in place that are keeping everyone healthy. Our clients reached out to us to help manage the daily task of employee health screenings in a quick and easy way.

Jul

Beekeeper to Host ‘Communicating for Agility’ Webinar Featuring Insights from MOHG

Mandarin Oriental Hotel Group’s Director Rooms and Quality will share how the iconic hotel chain is engaging and motivating its employees on the long road to recovery.

Jul

Almo Professional A/V Supports Public Health Practices in Hospitality With Trio of Products

New screening, messaging and sanitizing products are designed to keep hotel guests informed and protected.

Jul

Webinar: Protecting Lone Workers in Hospitality & Other Industries

Reduced staffing levels mean that lone workers are more at risk of encountering life threats at work.

Jul

Nobu Hospitality Standardizes on Aruba to Deliver Five-Star Guest Experiences

Aruba Wired, Wireless and Security Solutions Enable Wide Range of Connectivity and IoT Applications for Nobu Hotel’s Three New Properties, Opening 2020.

Jul

TrustYou Launches The Recovery Race Campaign to Keep Hospitality Industry on Track with Essential COVID-19 Resources

Company offers complete recovery kit for hoteliers, with free content, trainings, and newly-developed products.

Jul

UVC Protected Debuts Payment Terminal Disinfection

Automatic surface sanitization uses motion-sensing UVC technology.

Jul

Magid Announces Market Intelligence Tool for Travel, Hospitality and Leisure (THL) Industries

The data enables businesses to more accurately forecast revenue by incorporating consumer-based input.

Jul

NexGen Concierge Offers Hotel Contactless Guest Connection

Mobile Guest Console Minimizes Contact, While Creating Strong Guest Relationships & Maximizing Efficiency

Jul

Whistle to Offer Messaging Services for Lark Hotels

Guests Can Use Messaging to Manage Their Stay and Order Services, Hotels Improve Response Time and Manage Workflows

Jul

Cvent Unveils Global Database of Venue Health and Safety Information Within the Cvent Supplier Network

The company also announced the launch of standardized COVID-19-related business transient questions for safer and more efficient sourcing.

Jul

Hong Kong Hotel Establishes New Benchmark in Hotel TV Experience

Software upgrade allows the Alva Hotel by Royal to offer guests an intuitive, high-tech in-room experience.

Jul

Johnson Controls Launches Digital Food Safety Compliance Solution

Penn Connected provides improved compliance, increased operational efficiencies and enterprise-wide visibility.

Jul

Appalachian Mountain Club Selects Fuel Booking Engine For Optimized Online Reservation Process

In order to securely process direct online reservations through AMC’s website, Fuel will build a multi-location booking feature for the national organization.

Jul

Pillows Hotels Implements IDeaS to Optimise Revenue Amid Market Demand Uncertainty

Pillows Hotels to reposition its organisation-wide strategic focus around IDeaS RMS capabilities.

Jul

React Mobile Debuts Employee Safety Webcast

React Mobile CEO Robb Monkman and hospitality technologist Jay Reed discuss new employee safety culture in Episode 1.

Jul

Microtel by Wyndham Showcases Innovative New Prototype with First Moda Opening

Elevated, cost-effective design caters to drive-to travelers, looks to optimize operational efficiencies while rivaling midscale aesthetic and performance.

Jul

Hotel On Phillips Offers Guests High-Tech, Contactless Solutions

SONIFI's Tech Solutions Elevate Guests' Experiences

Jul

Country Inn & Suites by Radisson, Columbus, Georgia Finally Gets High Speed Wi-Fi

Property undergoing renovation prioritizes need to upgrade internet service using HIS industry expertise to enhance guest satisfaction and online review scores.

Jul

Sirved.com Offers Free Tool for Displaying Contactless Menus

Sirved launched a free tool to help restaurants provide contactless menus to their guests.

Jul

QR Code’s Latest Use: Coca-Cola Freestyle Machines

Coca-Cola says it will rollout a contactless way to operate its Freestyle Coca-Cola soda dispensers in the coming months.

Jul

Data Shows Negative Hotel Guest Reviews are on the Rise

When comparing Jan-March 2020 to April-June 2020, the data shows an increase in 10.2% in negative guest reviews and 12.1% decline in positive guest reviews.

Jul

Xilica Manages Hospitality Audio Over the IP Network at Carte Hotel

J&E Pro Audio seamlessly integrates modular, Dante-enabled Xilica Solaro FR1 DSP within San Diego boutique hotel’s IT infrastructure.

Jul

QSR Automations adds Contactless Features

New ConnectSmart Kitchen and DineTime Platform features reduce non-essential interactions for restaurant operators and diners.

Jul

Antimicrobial Passenger and Crew Cards Launched For Cruise Ships by AMC Ltd

A lacquer is applied to passenger ID cards issued at embarkation, on both sides of the card, using a small desktop coating machine.

Jul

Interel and SuitePad Announce Technology Integration Enabling Guest-Room Control Through Tablets

Combined technologies reduce guest room touch points, supporting a cleaner environment.

Jul

Texas Restaurant Association Signs on for Customer Feedback via SMS

Participating members of the Texas Restaurant Association will be able to receive customer feedback, in near real-time, on their health and hygiene practices.

Jul

Chetu Becomes Sabre Red App Certified Provider

As a Red App Certified Provider, Chetu’s Sabre experts are enabled with resources and training to help clients differentiate by creating innovative solutions.

Jul

Maestro PMS + Silverware POS Reveal New Contactless Phone-to-Table Guest Dining Experience for Hotels, Resorts

Webinar to showcase ‘In-Seat’ digital menu / guest ordering / guest payment platform that leverages PMS and POS integration extending the touchless traveler experience from rooms to restaurants.

Jul

ProfitSword Provides Focus Hospitality Management With Latest in Business Intelligence Technology and Revenue Management Efficiency

Full service hotel management company able to instantly obtain real-time performance metrics across portfolio and identify business risks or opportunities despite current market uncertainty.

Jul

RMS Announces Connection with Pace Revenue Management

A young and innovative company, Pace -- a revenue optimization company -- has consistently delivered revenue increases of 5% to 10% for hoteliers worldwide. Their clients range from Nightcap Hotels and Generator to members of major hotel groups such as Accor and Best Western. “Increasing top-line revenue has never been more important given the income challenges faced by the accommodation industry right now.

Jul

Tillster's Digital Ordering Platform Now Available on Brink POS

Tillster is powering nearly 50 million digital orders per year.

Jul

Hotel Internet Services Publishes New Research Report Analyzing Latest Trends in Guestroom Entertainment and Virtual Assistant Technology

In-depth White paper leverages guest and hotelier survey results to demonstrate rapidly growing demand for comprehensive solutions able to address preferences for personalized entertainment and voice-activated service.

Jul

Survey: Consumers Eager to Travel with Certain Conditions for Hotels

Global Oracle and Skift study highlights what consumers expect from hotels including increased cleaning and more contactless technology.

Jul

Small Luxury Hotels of the World Announces ‘Stay Small, Stay Safe’ Initiative as Hotels Reopen

Initiative offers enhanced health and detailed safety guidelines for all 520 member hotels in 90 countries.

Jul

DeCurtis Corporation and Favendo Partner to Enhance Real Time Location Services 

DeCurtis Corporation, the premier provider of location and proximity enabled solutions in complex indoor environments with a focus on health, safety and security, operational enhancement, and experience evolution is pleased to announce a partnership with Favendo, a German-based real-time location services provider. The shared goal of the alliance is to jointly pursue worldwide market opportunities in vertical sectors as well as the offering to current clients in cruise. Services of each ecosystem could be sold through either partner to corporate customers. Favendo speci

Jul