Latest Bulletins | Hospitality Technology

October 2020

Oct

Virgin Hotels and InnSpire Unveil a New and Improved Contactless Guest Experience

InnSpire's integration hub makes sure that a very intricate backend becomes slick, easy to use, and engaging through Virgin Hotels' TVs on the front-end.

Oct

Inspire Brands Rolls Out Supply Chain Management

CMX1 will help Inspire’s Global Quality Assurance team manage and monitor food safety and quality assurance, and resolve non-conformances from audits and product quality incidents experienced by suppliers.

Oct

Almost Half of Americans Open to Booking a Hotel Stay in The Coming Months

SevenRooms’ “Beyond the Booking: Meeting & Exceeding Hotel Guest Expectations” report reveals what it takes to adapt to the guest of the future.

Oct

Hilton and Amadeus Renew and Expand Business Intelligence Partnership

As part of the deal, Demand360 will also be the exclusive provider of forward-looking data integrated into Hilton’s Revenue Management System (GRO). The result seen by the Hilton properties that recently completed the pilot integration is refined decision-making, enabling revenue improvement.

Oct

M3 to Showcase Latest Offerings and Developments at Cyber HITEC

Registered attendees can visit M3’s virtual booth where sales representatives will be available to answer questions about M3’s forward-thinking products.

Oct

Angie Hospitality Demonstrates Contactless, Smart Hotel Technologies at Cyber HITEC

Exhibits Cost-Saving Solutions That Limit Hotel Touchpoints

Oct

Aceyus Leverages AWS to Streamline Contact Center Operations

Powered by AWS, Aceyus VUE cloud platform elevates the customer experience with real-time reporting data and full visibility into call centers and now supports Amazon Connect.

Oct

Dot It Debuts Alcohol To-Go Labels

Labels secure alcoholic beverages for takeout & delivery.

Oct

Hotel Kansas City Taps Knowland to Prospect Group Business Ahead of Grand Opening

New boutique hotel in Kansas City, Mo. prepares group sales lead generation to amplify meeting revenue ahead of grand opening in 2021.

Oct

Hotel Dedicated to Female Empowerment, Opens with Volara + Google in Every Guestroom

Integration and implementation of the Google Hotel Solution expands Volara’s corporate relationship with Viceroy Hotels & Resorts and launches a new relationship with the Pebblebrook Hotel Trust.

Oct

Softtek and MENU Technologies Form Partnership

Collaboration will bring omnichannel solution, and substantial efficiency and value gains to restaurants.

Oct

Vendors Team Up to Use AI to Battle Food Fraud

FoodChain ID licensed technology from Battelle to fight food fraud using EMAlert, a food fraud prediction tool using AI to identify potential hazards in the global food supply chain.

Oct

Maestro PMS Adds Frontline User Focused Native Tablet Version to Complement Its Web and Windows Solutions

At CYBER HITEC, join Maestro’s exhibitor tutorial session titled ‘Cloud-Hosted, On-Premise, Self-Hosted & Private-Cloud PMS; All Platforms Have Advantages, Which Is Right For You?’ on Thursday, Oct. 27, at 1:00 p.m.

Oct

Nomadix Helps Hotels Navigate COVID-19 With New Cloud PBX Service

Nomadix PBX enables hotels to upgrade outdated equipment, meet new safety requirements and save money each month by making the switch.

Oct

ProfitSword Partners with Event Temple

ProfitSword partnership with Event Temple offers full real-time insight into hotel group sales, event and catering performance.

Oct

Contactless Payments Provider Tops 1M US Restaurant Transactions

Contactless payments startup Up n’ go offers diners and restaurants easy-to-use contactless payment solution.

Oct

Aptech Announces Next Version to its Execuvue Business Intelligence Solution

Key features include new ‘Dashboard’ tool with stunning data visualizations and self-service capabilities giving hotel finance teams flexible access to information

Oct

El Conquistador Resort Selects Agilysys Golf Solution to Streamline Player Management and Optimize Pro Shop Operations

Resort expands partnership with Agilysys to enrich player experience and maximize golf business value.

Oct

iWallet Rolls out QR Code Solution

Implementing QR contactless menus replace the need for physical menus. It's a simple one step process to generate a QR menu at menu.iwallet.com.

Oct

Givex Launches Mobile App to Streamline Online Ordering, Gift Card and Loyalty Programs

The Givex Customer WebSuite delivers gift card, loyalty and online ordering capability all in a single mobile app and provides a unified experience across desktop and mobile.

Oct

GoTab Goes Beyond Contactless Ordering & Payment for Hospitality Operators

Restaurant commerce platform unveils integrations with Postmates and 7shifts.

Oct

LoungeUp Improves Its Messaging Tool to Optimize Guest Request Management

The messaging tool has been transformed into the Guest Messaging Hub, which centralizes conversations and guest requests.

Oct

WebRezPro Integrates Akia Guest Messaging

Combined solution automates communications and contactless check-in for improved guest experience.

Oct

Instant Pay Venture Raises $4.5m

Clair says it will disrupt the payday lending industry by providing free instant pay to hourly and gig workers.

Oct

Ziosk Expands Tech Platform

New Ziosk Platform delivers one intuitive experience across multiple solutions with launch of Ziosk Virtual, Ziosk Mini, Ziosk Pro Server Tablet and Ziosk Tether.

Oct

Minnow Launches Pilot Program for its Contact-Free Food Pickup Pods

Minnow Pickup Pod has launched a pilot program in partnership with Crisp Salads and bNatural Kitchen.

Oct

IDeaS and Host Hotel Systems Implement Two-Way Data Integration

Hotel technology partners combine industry-leading automated solutions to increase productivity and profitability.

Oct

Nomadix Casting Enables Guests to Personalize their In-Room Entertainment Experience

Nomadix Casting enables guests to quickly pair their devices with the in-room TV. No downloads are needed on guest devices, and there’s no need to enter usernames with the remote or share passwords with the hotel.

Oct

Tattle Integrates with Brink POS

Customer Experience Improvement (CXI) platform joins PAR Technology’s Brink POS integration ecosystem.

Oct

World Cinema Provides Turn-Key In-Room Guest Entertainment Solutions For 196 InTown And Uptown Suites Locations Across 22 States

World Cinema's in-room digital entertainment solutions solve InTown Suites' logistical challenges of working with multiple vendors and help improve overall guest experience.

Oct

Hotel Metro Milwaukee Adopts Latest in Content Casting Abilities with BeyondTV by Hotel Internet Services While Ensuring Seamless Guest Wi-Fi Connectivity

Luxury boutique property implements ultimate in in-room guest entertainment personalization along with ensuring that guest demands for a fast and reliable internet connection are always met.

Oct

HappyOrNot’s Full Range of Customer Feedback Terminals Now Protect Against Coronavirus

HappyOrNot partners with Nanoveau to coat its Smiley Touch touchscreen terminals with an antimicrobial film.

Oct

Aptech + Zaru Driving Operational Efficiencies, Streamlining Invoice Processing for Hotels

The Naples Bay Resort & Marina is the first hotel to benefit from this joint technology

Oct

Apex Hotels Goes on Point with Infor

Flagship London property deploys Infor Hospitality platform following 100% remote implementation.

Oct

Videotel Digital Adds Infrared Touchless Buttons to Its Product Line for Digital Signage

Infrared Touchless Buttons allow touchless triggering within 3” of the surface eliminating the need for physical contact and will include a change of color signaling the user that the button has responded.

Oct

Shift4 Payments Launches QR Code Ordering Solution

New offering enables restaurant customers to order and pay from their phone.

Oct

Infor Unveils New Cloud-Based Revenue Management Functionality for Hoteliers

Science-infused Infor EzRMS provides new forecasting capabilities and real-time optimization for hoteliers large and small.

Oct

Flowcode Offers QR Code Tech

Seven Stars Bakery reopened its cafés and embraced online ordering for the first time.

Oct

Hotel Engine Offers Dual Reward Programs for Business Travelers

Business travelers can accrue personal points across 15 hotel loyalty programs worldwide while concurrently earning Hotel Engine Rewards.

Oct

U.S. Hotel Industry in Plateau: SiteMinder Reveals the Five Stages of the Hotel Booking Reset

According to the five stages, the United States’ hotel industry is in the second stage of plateauing, following a steep rise in domestic bookings through May and the first half of June.

Oct

Only 1 in 4 Global Organizations Keep Cardholder Payment Data Secure

Verizon Business 2020 Payment Security Report (PSR) cites lack of long term security strategies by business leaders behind 3rd year decline in payment security compliance.

Oct

British Software Company Debuts Hotel App

Hop Software's new hotel app allows hotels to offer guests a contactless experience.

Oct

Waitr Adds Contactless Tableside Ordering Feature

Through the scanning of a QR code, diners can access the menu from the table, place an order, pay and tip all in the Waitr app without contact.

Oct

World Cinema (WCI) Unveils ImpruviX: A Turn-Key, Custom-Designed Wireless Connectivity Solution

WCI’s ImpruviX offers a single-source, customizable and secure enterprise-grade connectivity solution to property owners, residents and guests quickly and efficiently.

Oct

Humanity Launches New AI-Powered Capabilities in Cloud-Based Platform Designed to Customize Shift-Based Scheduling Requirements

Powerful New Feature Set Leverages Artificial Intelligence to Optimize, Customize and Prioritize Common Scheduling Requirements to Streamline Workflow and Employee Productivity

Oct

GoTab Now Integrates with 7shifts

Combines Contactless Order & Pay and Labor Management Data to Improve Restaurant Operations.

Oct

Suitcase Hospitality Group Optimizes Revenue Management with Infor

Infor EzRMS solution to help increase revenue from room sales through intelligent, self-learning features.

Oct

WebRezPro Eliminates Data Barriers with Hapi Connection

Partnership simplifies hotel system integration to boost operations and innovation.

Oct

For-Sight Eyes Growth with Major Hospitality Product Development Project

Project will migrate For-Sight to a cloud-based system, introduce data science, AI, and predictive algorithms to its solutions and more.

Oct

Groupe.io Announces Roll Out of New Process Automation Capabilities

New Features Enhance Operational Efficiency, Productivity for Deskless Workforce by Automating Routine Tasks, Approvals and more.

Oct

Volan Technology and dormakaba Partner to Offer Safety Advancement in Entry Solutions

Hotel and facility operators can view their staff’s locations to quickly respond in the case of an emergency, run precise contact tracing and rostering reports on thousands of people and rooms in seconds, and automatically lock and unlock entry points with one portable device.

Oct

Osthoff Resort Selects Maestro PMS During Industry Pause for Guest-Focused Mobile Services and Integrated Operations

Data mining and analytics, touchless operations, and robust third-party integrations are enabling personalized guest service, spa productivity.

Oct

NAVIS and IDeaS Strengthen Partnership for Hotel CRM, Reservations Sales & Revenue Management

Partnership will allow marketing, reservations and revenue management teams to operate as one team.

Oct

Grand Hyatt Dubai Deploys Exterity Digital Signage

The HD quality images, combined with text, graphics and dynamically updated information, have been widely appreciated by guests and staff.

Oct

Agilysys & Shift4 Payments Renew Partnership Providing Integrated Hospitality Commerce Solutions

Extension of Successful Partnership Will Continue to Drive a Seamless Guest Journey

Oct

Operto announces Smart Stay tech partnership with Avantio

The relationship brings Operto’s Smart Stay technology solution and keyless entry to vacation rental managers around the world through the Avantio network.

Oct

Oliver Companies Partners With ProfitSword to Enhance Company Growth and Stability

Hotel Management company leverages the adoption of ProfitSage to gain instant access to real-time business performance along with ability to identify future revenue and expense trends despite ongoing market fluctuations.

Oct

Hospitality Platform Selina Acquires Remote Year

Selina believes that with the workforce moving toward a permanent remote mentality, more individuals will be interested in long-term stays where they can work during the day and explore the world at night for what it would normally cost to rent.

Oct

Case Study: How a Hotel Management Company Made Labor Management Easy

For years Granite Hospitality found labor reporting to be difficult because the reports were inflexible and hard to read.

Oct

Lunchbox & C3 Partner to Develop CitizensGO

The virtual food hall, developed in partnership with Lunchbox, will unite all C3 brands under one next-gen app and web experience.

Oct

PAR Technology Announces the Release of PAR Payment Services

The new solution provides simplicity, transparency, and hardware funding with a single point of support for both point of sale and payment technologies.

Oct

Generator & Freehand Hotels Selects Duetto’s Revenue Strategy Platform

Hotel group and shared accommodation provider builds out smart and agile tech infrastructure in response to COVID-19.

Oct

Elevator Manufacturer Fights COVID-19 with UV-C Lights

Elevator air filtration and sterilization system uses UV-C light to kill pathogens in the air, double MERV 13 filtering and purified air to ensure safety of the cab space.

Oct

Ecolab’s New Cleaner and Sanitizer Technology Combats Viruses

Sink & Surface Cleaner Sanitizer is on EPA’s List N of disinfectants for use against COVID-19 and can be used as a food-contact sanitizer.

Oct

ZineOne's Speed to Sense Supercharges Online Buying

AI technology quickly recognizes fast-changing consumption patterns to help QSRs boost conversions up to 50%.

Oct

Thanx Attracts Investors

CRM and digital marketing platform receives strategic investment from RHI Group, M33 Growth and Ribbit Capital.

Oct

Former President of La Quinta Brand Wyndham Hotels & Resorts Agrees to Be Virdee Chairman

API-first solution will reduce owners’ labor costs while elevating the guest experience in hotel, multifamily and other real estate verticals.

Oct

AIDA Cruises selects Accommtec to Provide Premium In-Cabin Infotainment system

System allows guests to view a large variety of German language and international TV channels & movies or book excursions, view their bill and communicate with the staff while the crew can catch up on up to two days of TV.

Oct

Fairbrook Hotels Selects STS Cloud Sales and Catering System to Drive Sales

Sales and catering platform delivers profitable group sales opportunities for award-winning hotel group.

September 2020

Sep

Lightspeed Adds Order Ahead Feature

Restaurants can now send real-time status updates via text message, so customers can track their orders.

Sep

TransAct Debuts Restaurant Operations Platform on iPad

BOHA!™ Restaurant Operations Platform is designed with native iOS-based BOHA! applications.

Sep

Square Adds QR-based, Self-Serve Ordering

New feature enables diners to place orders through their mobile device, preventing unnecessary physical contact with staff.

Sep

Hotel Alhambra Palace Checks in with Infor for World-Class Customer Service

Five-star Spanish hospitality leader set to standardize with Infor Hospitality.

Sep

Epson PowerLite 805F Projector Now Available for Signage Applications

Ultra short-throw model delivers ultra-bright displays for hospitality environments.

Sep

Hotel Internet Services Launches BeyondTV MyRemote to Provide Guests with Contactless Service Control

Mobile web-app offers personal smart device access to full range of BeyondTV features to reduce shared surface risks, including controlling TV functions, communicating with staff, requesting amenities and much more.

Sep

Silk Path Grand Hue Hotel & Spa Equips Facilities with New Audio Solution

Installed by Ba Sao Audio, the audio solution includes JBL Professional loudspeakers, Crown amplification, Soundcraft mixers and BSS signal processors.

Sep

Golden Chick Appoints Howard Terry as Chief Marketing Officer

Golden Chick has named industry veteran Howard Terry as its chief marketing officer. Terry currently wears multiple leadership hats, in addition to now serving as the CMO of Golden Chick, he has been the president of the 14-unit cheesesteak chain Texadelphia since 2018.

Sep

Saudi Arabia Leads Hospitality Recovery in Middle East

Advance hotel bookings reach 110% in August.

Sep

M3 Launches M3 Insight Mobile App

The M3 Insight mobile app offers on-the-go access to business intelligence, analytics and big data to increase efficiencies and reduce expenses for hoteliers.

Sep

Bear Robotics and SoftBank Robotics Group Announce New Food Service Robot

New product named Servi set to be the food service delivery robot leader.

Sep

U.S.A. Is Only Region That Has Yet to Turn a Positive Month of Profit Since the COVID-19 Pandemic Took Hold

Europe, Asia-Pacific and the Middle East all showed positive gross operating profit per available room (GOPPAR) in August.

Sep

WatchGuard Research Finds 12% Spike in Evasive Threats Despite Decrease in Overall Malware Volume

New report underscores the importance of layered security as zero day malware variants, JavaScript malware attacks and Microsoft Excel-based threats rise and posing a significant risk to hotels.

Sep

Global Travel Industry Embracing Autonomous UVD Robots

Airports, hotels, and railways look to autonomous, disinfection robots to reinforce safety, peace of mind and support travel industry recovery.

Sep

DeCurtis Corporation Partners with SMS International Shore Operations to Improve the Health in Ports Worldwide

SMS will operate DeCurtis Shield™ Kiosks to automate the health check questionnaire process and provide temperature screening as part of its new health and safety initiative due to COVID-19.

Sep

Branded Strategic Hospitality Invests in Ovation Up

The CX and engagement platform helps hospitality companies get direct feedback from customers.

Sep

Control4 Elevates Luxury with Hawaii’s First Fully Automated Five-Star Hotel

Nine elite suites offer guests everything from fully stocked kitchens and private art viewings to instant control of music, lighting, blinds, climate and more.

Sep

Angie Hospitality Launches Cloud PBX Service, Modernizes Hotel Telephony and Reduces Costs

Reliable Phone Alternative Offers Touchless Experience and Meets Safety Requirements

Sep

Exterity Extends Integration with Samsung

Showcases latest product releases on virtual booth at BroadcastAsia 2020.

Sep

Introducing HospitalityVIEW, The Innovation Working Group of Global Hotel Industry Executives

Powered by IDeaS, HospitalityVIEW convenes premiere hotel industry thought leaders to chart a path to recovery through innovation.

Sep

Traitify Announces Traitify Engage, Development of High-Volume Workers Through Personalized Content

End-to-end solution for high-volume hiring adds first-of-its-kind product focused on the development and engagement of the hourly workforce.

Sep

LG Expands Market for Affordable 4K UHD Digital Signage Displays with Two New Series

UL3G series offers Ultra HD IPS panels, webOS and WiFi connectivity, while US340C series courts security-focused organizations by eliminating WiFi.

Sep

How Interface Security Systems Helps Hospitality Brands Enforce Social Distancing and Mask Policies

Interactive Remote Video Monitoring services help reduce pressure on associates to enforce new health and safety mandates.

Sep

Waverly Labs Begins Production of Ambassador Interpreter: A Translation Device

Tool provides consumers with translation in 20 languages and 42 dialects.

Sep

Glowing, Infor Implement Real-Time, Two-Way Integration at Mandarin Oriental Hotel Group

Platform allows staff to communicate and access guest preferences in real-time, enabling them to deliver a bespoke experience for each and every guest.

Sep

Beekeeper Webinar to Showcase Some Technology Must-Haves of the Next Normal

Together with its marketplace partners Lua and SalesBoost, employee communication hub Beekeeper will showcase some of the tools every hotel needs on the road to recovery

Sep

Nomadix’ Hospitality Gateway Earns IPv6 Certification

With the growth of the Internet, influx of IoT devices and new standards pushing for migration to IPv6, Nomadix offers seamless connectivity by simultaneously supporting both IPv4 and IPv6 to future-proof networks.

Sep

Optii Solutions Announces International Growth Plans and Operational Improvements for Hotels

Within four to six weeks after implementation, Optii customers see on average 25% increase in staff productivity, a decrease of 20% in labor costs, and 4 hours returned to supervisors.

Sep

NCR, Microsoft Partnership Powers IoT

Solution proactively keeps connected devices running with greater uptime, enhancing their customers’ experiences.

Sep

OUTFORM Launches The iDISPLAY Thermometer

The thermometer can be synced with automatic doors, turnstiles, and ticketing systems to restrict access to those with a fever.

Sep

Omnico partners with GHS to supercharge touchless guest journeys in casino sector

New partnership allies Omnico's advanced point-of-sale and guest engagement software with GHS' 28-year expertise in casino loyalty, marketing and offer management solutions.

Sep

Aceyus Launches VUE to Optimize Contact Center Efficiency and Improve Customer Experience

VUE improves agent productivity and allows contact center managers to track customer engagements across channels, gaining actionable insights from omnichannel analytics to improve the customer experience.

Sep

Luxury Hawaiian Resort Selects Cendyn for Revenue Management, Business Intelligence

Software will help Prince Waikiki optimize profit for every segment of transient and group business.

Sep

Cox Business’ Blueprint RF Hires New Senior Sales Leader

Sales veteran Kathy Hatala brings a long history of increasing revenue, delivering results.

Sep

CIRQ+ Debuts Sterilization Robot for Hotels

An in-room autonomous, connected IoT robot dispenses an EPA-registered fluid for use against Sars-CoV-2.

Sep

IDeaS and Cenium Partnership Delivers Modern Technology Platform for Total Hotel Revenue Optimization

IDeaS and Cenium’s two-way data integration enables hoteliers to eliminate manual processes and increase operational effectiveness.

Sep

SimpliSafe Extends Breadth of Protection with Launch of SimpliSafe Business Security

Unlike traditional solutions where a contractor drills holes through walls and floors, SimpliSafe Business Security features a wireless system that is comprehensive, with cellular back-up.

Sep

Booking.com Now Allows Properties to Offer Weekly or Monthly Plans

From business bookers and digital nomads to new city dwellers and extended vacationers, there is a growing number of travelers looking for longer stays.

Sep

New Technology Reduces Transmission of Airborne Viruses by 562% in Restaurant & Retail, while Guaranteeing Increased Profits when Fully Implemented

The most powerful source of airflow acceleration and therefore virus spread is not by talking or from air conditioning, but from the movement of a human body.

Sep

Buxton Debuts New Consumer Intelligence Technology Suite

New product features tech-based alternatives to traditional analytics services,

Sep

Agilysys & Adyen Announce Partnership Extending Global Hospitality Payment Acceptance

New partnership to extend Agilysys customers’ access to frictionless global omni-channel payments.

Sep

Sharecare Teams up with Forbes Travel Guide to Ensure Health Security and Safety within Hospitality Industry

Sharecare will work closely with FTG as a channel partner to provide the globe’s best hotels with comprehensive and innovative solutions to help them navigate the world’s return to travel.

Sep

The Lodge at Tiburon Partners with Hotel Internet Services to Upgrade Its Guest Wi-Fi with High Speed Network Capabilities

Upscale hotel prioritizes need to upgrade internet service using HIS industry expertise to ensure full guest satisfaction.

Sep

Knowland Announces Prospector

Prospector is a solution to help select service and boutique hotels source group business.

Sep

eConnect, Inc. Joins Kronos Technology Partner Network to Support Contactless Workplaces

The eConnect eClear solution replaces conventional biometric and hand-reader time clocks to allow employees to accurately punch in and out of their shifts via face matching, reducing contact with commonly shared surfaces.

Sep

OLS Hotels & Resorts Rebrands to Springboard Hospitality and Launches Hospitality Intelligence Platform

Springboard's Hospitality Intelligence (H.I.) platform will deliver streamlined operations, personalized guest experiences and maximized revenues.

Sep

Mandarin Oriental, Santiago Adopts Advanced Security and Convenience Enhancing Technology by ASSA ABLOY Global Solutions

South American hotel implements VingCard Signature RFID door locks, elevator controllers, panic bars, Elsafe Sentinel Advance safes and Polarbar minibars to maximize guest safety, convenience and comfort.

Sep

Secure Technology Alliance Focuses on Resources for Education and Implementation of COVID-19 Era Secure Technologies Including Contactless Payments and Mobile Identity Solutions

The Alliance is providing a number of white papers and webinars for the COVID and post-COVID eras.

Sep

PyePOS Delivers Self-Service Kiosks to QSRs with MagTek Contactless Payment Integration

Solution offers convenience, health safety, and payment security.

Sep

Luxury Tours partners Trip Affiliates Network to Power Regional Expansion

Luxury Tours & Travel (LTT) and Trip Affiliates Network (TA Network) announce the launch of their regional digital partnership, combining LTT’s regional DMC operational services with TA Network’s enterprise software delivery and innovative digital solution services. Headquartered in Singapore, LTT provides travel services and content to its trade partners across the globe, including airport transfers to sightseeing tours, worldwide hotel accommodations and tour packages. Trip Affiliates Network provides a broad range of system solutions designed to streamline and automate bu

Sep

Knowingli Launches Integrated Market Research Services that Fuel Smart Strategies, Marketing and Sales for Hotel and Travel Brands

Knowingli brings together integrated market research, custom surveys, sponsored reports, and content marketing services to make them fast, accessible, and affordable for companies and budgets of all sizes.

Sep

DeviceBits, ResultsCX Join Forces

Brand unification allows for enhanced support options for customers through self-service, agent AI and bot software.

Sep

Shannon McCallum Appointed Vice President of Hospitality for Volan Technology

30-Year Industry Veteran to Lead the Charge on Volan’s Revolutionary Safety Technology for Hotels, Cruise Lines and Events

Sep

eRevMax publishes findings from Hotel Sentiment Survey

9 in 10 hoteliers expect significant drop in ADR and Occupancy

Sep

BOUNTE Debuts Low-Touch Lost and Found System Using AI to Identify and Return Items

BOUNTE Protect™ tracks lost property with a free smartphone app and stores items in a sealed BOUNTE bag for improved hygiene and security.

Sep

Touch Dynamic Releases New Ergonomic Pavilion Kiosk

The Pavilion is equipped with an Intel Skylake U processor, with up to 32GB RAM. External I/O ports include USB, serial port, LAN, cash drawer, VGA, DC jack and power button.

Sep

ABS Quality Evaluations and Kiwa Launch COVID-19 Preventive Measures Standard for Hospitality Industry

New quality assurance mark will demonstrate that facilities have preventive measures in place to reduce COVID-19 risks to public safety.

Sep

North American Bancard Buys Salido

NAB will vertically integrate SALIDO's Restaurant OS on top of their existing payments platform, EPX, to offer a single payment solution for all hospitality partners.

Sep

SoundHound Partners With Mastercard on Voice Tech for Drive-Thru

Houndify voice AI platform to power Mastercard’s drive-thru voice ordering feature for QSRs. Dunkin' and White Castle will pilot the solution in Q4.

Sep

Allset Partners with Olo to Streamline Contactless Restaurant Ordering

Los Angeles-based food pre-ordering platform Allset has partnered with Olo, the leading digital food ordering platform for the restaurant industry, to enable fully integrated takeout and dine-in pre-ordering through Olo Rails for mutual restaurant partners. Direct Integration Into the POS Takeout and dine-in orders placed by customers on the Allset app and website will flow directly into Olo restaurant partner’s point-of-sale systems (POS). The integration streamlines order fulfillment experience and allows restaurants to access Allset’s contactless ordering feature.

Sep

TripAdvisor Says 65% of Americans Will Travel Domestically This Autumn

Travelers are looking for short getaways with 55 percent of fall travelers booking two to five night stays, and 36 percent booking short one-night stays.

Sep

Star Micronics and Crunch Systems Team Up to Provide Online Ordering Solution

Paired with Star’s new mC-Print3, Crunch offers a feature-rich online ordering software for the hospitality market.

Sep

GigNet Signs Long-Term Agreement with Puerto Aventuras to Create the First “Digital Community” in the Mexican Caribbean

Managed Services Include Internet, WiFi, High Definition TV and Facial Recognition.

Sep

Allset Partners with Olo to Streamline Contactless Restaurant Ordering

Los Angeles-based food pre-ordering platform Allset announced a partnership with Olo to enable fully integrated takeout and dine-in pre-ordering through Olo Rails for mutual restaurant partners. Takeout and dine-in orders placed by customers on the Allset app and website will flow directly into Olo restaurant partner's point-of-sale systems (POS).

Sep

eRevMax expands connectivity offering in Europe with Veturis Travel

Builds XML integration with the Spanish bed bank to fuel further growth

Sep

DZS Teams with Nimbus Networks to Bring Hyper-Connectivity and Contactless Solutions to the Hospitality Market in Latin America

DZS FiberLAN technology provides foundation for lightning fast speed and an unrivaled guest experience at over 20 brand name hotels in the region.

Sep

Accor and Amadeus Announce Strategic Partnership Around Business Intelligence

Accor signs new global agreement for Amadeus' Demand360® solution to help hotels drive revenue and improve performance.

Sep

JYBE's App Ranks Eco-Friendly Takeout & Delivery Packaging

JYBE, an app to aggregate restaurant ratings of their use of eco-friendly takeout and delivery packaging, launched in Los Angeles and the San Francisco Bay area with a mission to help solve the single-use plastic crisis in the restaurant industry.

Sep

APOLAN Study Finds Passive Optical LAN Delivers up to 56 Percent Cost Savings Over Traditional Enterprise Networks

Study highlights economic advantages of POL citing both CAPEX and OPEX savings.

Sep

Duetto Launches New Tools To Optimize Hotel Revenue Opportunities

Revenue Strategy Platform delivers new functionality to help hoteliers solve challenges around Segmentations, Restrictions, and Notifications.

Sep

VIX’s Latino Content Now Available in More than 500,000 U.S. Hotel Rooms on SONIFI Platform

VIX mobile app users will also be able to stream their favorite content from over 20,000 hours of programming to SONIFI hotel room TVs through SONIFI’s STAYCAST technology.

Sep

ProfitSword Launches Hospitality Recovery Dashboard

Dashboard provides industry with insight into real-time market performance and future outlook.

Sep

Shiji Group Sells StayNTouch to MCR for $46M

StayNTouch will operate as a wholly owned subsidiary of MCR and will maintain its Bethesda headquarters which supports the full operations of the company.

Sep

Maestro PMS Offers 24/7 Guest Engagement and Outreach with Integration to Fetch Feedback App

Maestro PMS teams up with guest-engagement innovator to empower hotel-to-guest and internal staff communication and analytics while disrupting bad reviews.

Sep

Shift4 Payments, Sionic Mobile Partner to Offer Digital Commerce Solutions

Shift4 Payments and Sionic, are partnering to deliver digital, contactless payment services through Sionic’s cloud-based technology solutions. Through this partnership, Shift4 Payments will provide tokenization, gateway, and end-to-end payment processing services for Sionic’s digital commerce platform. The companies initially aim to support both enterprise and small- to medium-sized business (SMB) restaurants by augmenting existing mobile payment and loyalty apps, online ordering and point of sale (POS) systems with an end-to-end payment solution capable of reaching

Sep

GigNet Signs Agreement with Armar Capital to Provide Integrated Internet, WiFi and TV Solution for New W Hotel by Marriott in Cancun

GigNet to Finance 675-Room Project

Sep

React Mobile, CommScope Collaborate to Protect Workers, Drive IoT Innovation

When panic button device is activated, employee can be tracked in real time and throughout a building or across a property, and the RUCKUS IoT Suite can activate security cameras, lighting, door locks and other connected systems as part of the response.

Sep

Punchh Expands C-Suite

Hiring spree includes Chief Product and Technology Officer, Chief Revenue Officer and Chief Financial Officer.

Sep

AtlasIED Launches Atmosphere Digital Audio Platform to Enable Simple Customization and Control of Music and Messaging for Hospitality

Platform sets a new standard for digital audio systems through touchless control, artificial intelligence, and automation.

Sep

Hotel G San Francisco Adopts BeyondTV GuestCast™ by Hotel Internet Services to Maximize Competitive Edge in Guestroom Entertainment Content Personalization

Upscale and trendy San Francisco property caters to latest guest preferences for convenient access to personal streaming subscriptions on guestroom televisions.

Sep

The Gale South Beach Adds Volara + Google Contactless Guest Engagement Solution in Preparation for Reopening

Menin Hospitality is embracing the voice-based on-command solution for its ability to boost operating efficiency, drive revenues, and deliver a contactless guest experience.