New Survey Finds Nearly 50% of Hospitality Workers Consider Switching Jobs for Better Workplace Technology
Approximately one in five employees felt unsafe at work because of faulty walkie-talkie radios, and more than 70% of workers have resorted to using personal smartphones on-the-job because of radio malfunctions.
Interface Launches Managed SASE for Multi-Location Enterprises
Interface’s managed SASE solution will be built using Fortinet’s security-driven networking innovations.
The King and Prince Beach & Golf Resort Implements Agilysys SaaS Solutions to Improve Operations & Enhance the Guest Experience
The cloud-based deployment of InfoGenesis will allow the property to be more cost-effective in their operations, avoiding the resources and space needed to maintain the system onsite.
HITEC 2021 NEWS: Cloud5 Debuts New Suite of Services
New suite of services are designed to maximize hotel resources, reduce costs, drive new revenue streams, and engage guests.
Real Time Reservation Debuts New Products
New solutions maximize operational efficiency, deliver great guest experience, increase revenues, and integrate with hotel PMS, POS and credit card processing systems.
Hotels Must Learn Lessons from Airlines to Bounce Back Stronger After Pandemic
Using interconnected technology platforms to drive the digital transformation of the industry and provide guests with increased choices and control over their stay will be the key to success.
OTA Insight and PredictHQ Partner for Smarter Demand Forecasting as Hoteliers Prepare for Rebound
OTA Insight, a cloud-based data intelligence platform for the hospitality industry, announced a new partnership with PredictHQ, the demand intelligence company. PredictHQ’s intelligent event data is used by many of the world’s leading hotel brands, and elements of it are now part of OTA Insight’s solutions.
Scenic 5-Star Swiss Alps Hotel Upgrades Guest Rooms with 127 Philips MediaSuite TVs as Part of Grand Reopening
Working with Swisscom and PPDS to deliver a full RF and IP upgrade with hybrid Wi-Fi connectivity across the entire premises, the property can now offer guests linear and nonlinear TV and radio channels, integrated Netflix, Chromecast built-in, as well as access to thousands of apps via the Google Play store.
Settlers Hospitality Chooses IDeaS’ Industry-Leading Revenue Management Solutions and Services
The Pennsylvanian hospitality group selected IDeaS G3 RMS along with a customized consulting engagement.
TheFork, SevenRooms Form Multi-Year Strategic Partnership
The integration will allow TheFork’s partner restaurants to gain access to SevenRooms’ data-driven venue management and marketing automation platform,
Voxel Acquires Troovo to Power Its B2B Payments Business
Connectivity with GDSs and a powerful decision engine based on RPA (Robotic Process Automation) technology are the new functionalities that Voxel will incorporate into baVel Pay.
WCI Technologies and Lumen Deliver Secure Connectivity for the Travel and Hospitality Industry
Network and IT services help provide enhanced guest experiences via digital amenities.
Knowland Reports U.S. Meetings and Events Volume Growth of 25.5 Percent for August 2021
Average space used per attendee at the same level as 2019 for the first time since the pandemic
Square Register Debuts in Canada
New Square survey finds 72% of Canadians are looking for socially-distanced, cashless ways to support local businesses.
HP Debuts Engage One Essential for Bars, Restaurants & Entertainment Venues
The HP Engage One Essential is a fanless, all-in-one system that provides enhanced durability for harsher environments.
Hospitality-Tech Company Jurny Powers Landmark Lower East Side Hotel’s Revitalization
Next-Gen tech platform makes New York debut by upgrading historic Blue Moon Hotel for with mobile-enabled solutions.
Omnivore Offers Free Features to Streamline Restaurants’ Digital Connections
Restaurant operators can now use Omnivore’s core API to quickly test and integrate both proven and new applications and technologies. Omnivore is also making select features of its popular Menu Management System free to restaurants.
Brera Serviced Apartments Partners with IDeaS Revenue Solutions to Enhance Growth Strategy
The German-based extended-stay hotel group will implement IDeaS G3 RMS in six locations to optimize cluster revenue management approach.
RateGain's OPTIMA Releases MarketDRONE Narratives to Help Hoteliers React Faster to Market Volatility
RateGain aims to transform how revenue managers plan and tackle market volatility on an everyday basis.
J.D. Power: Guest Satisfaction Declines Among Hotels Operated by Largest Third-Party Management Companies
Driving the decline in guest satisfaction are food and beverage and staff service.
UniFocus Expands Its Workforce Management Capabilities with Acquisition of Knowcross
Labor Management technology provider extends its integrated platform with the addition of task management to boost operational performance.
PopID's 'Face' Payment Platform in Use at 100+ Brands
PopID has approximately 70,000 registered users and has accurately authenticated faces over 4 million times.
The Westin Fort Lauderdale Selects ASSA ABLOY Global Solutions to Implement Advanced Staff Safety and Hotel Asset Management Features
Florida oceanfront property leverages technology to develop enhanced security responses for at-risk employees while gaining the ability to identify the real-time location of assets
Maestro PMS Helping Prepare Hoteliers Attending HITEC Hospitality Technology Conference in Dallas
To get the most out of the world’s largest hotel technology conference, Maestro PMS is making four downloads available that will make shopping the conference easier than ever before, including a PMS Evaluation Checklist that compares the most in demand PMS features.
The Barfield Partners with HIS to Deliver Seamless Guest Connectivity
Luxury Texas property deploys HIS’ advanced Wi-Fi network services to meet guest expectations for high-speed, reliable internet.
Rise Uptown Hotel Implements Agilysys Cloud-Native SaaS Property Management Solution
Agilysys Stay PMS will help improve the guest journey, increase revenue and enhance operational efficiency.
myDigitalOffice: Labor Day Occupancy Double from 2020
U.S. hotels are already more than half booked, with occupancies slightly above 50%.
Curator Hotel & Resort Collection Partners With Two Energy Management Providers
Providers to offer best-in-class energy management, procurement, and consulting solutions for its independent hotel members.
Bizzabo Partners with Brightcove to Provide Virtual Event Streaming for Event Professionals Worldwide
Strategic partnership enables Bizzabo customers to leverage secure, scalable and reliable video for virtual and hybrid events.
Ovation, Spendgo Partnership Creates Seamless Link Between Loyalty and Feedback
When the guests at participating restaurants enter their phone number to check-in to a loyalty program powered by Spendgo, they will automatically be sent a text approximately when they’ve finished their meal asking them about their experience.
Survey: Hoteliers Say Integrations Are the Most Important Factor for Property Management Systems
Lack of integrations support topped reasons for dissatisfaction among hoteliers with their current provider.
Presto Adds Speech Recognition
Presto Voice is powered by a set of highly accurate conversational artificial intelligence technologies.
Zoox Smart Data Customers Experience 550 Percent Ad Revenue Increase Using Zoox Media
Provider of guest profile and targeted advertising campaign technology provides hotel businesses with a vital injection of alternative source income.
HEI Properties Identify Over $150k in Group Business Opportunities for 2021 and 2022 After Two Weeks of Using Knowland
Knowland helps hotels identify new business and enhance efforts to rebuild meetings and events sales pipelines.
Amadeus Launches Agency360+ to Expand Hotelier Access to Leisure and Business Travel Insights
By deepening visibility into GDS channel performance, Agency360+ users can now view additional agency and corporate business production, enhanced with data from Amadeus’ Demand360.
Crowne Plaza Albany – The Desmond Hotel Installs Air Purification Technology
Technology provides continuous air purification that proactively attacks COVID-19’s spread in the air and on surface.
OTA Insight Furthers Growth with RMS Cloud Partnership
Integration of RMS Cloud into Revenue Insight to deliver revenue and business insights for hoteliers.
Waitr Acquires Payment Processing Companies
These acquisitions are part of Waitr's growth strategy to offer a full suite of payment processing services to base of restaurants.
Sonder Announces New Appointments to Its Board of Directors
Frits van Paasschen, Former President & CEO of Starwood Hotels, Named Lead Independent Director
React Mobile Enlists Best Buy Business for Hospitality to Aid in Deployment of Panic Buttons and Beacons at Hotels Nationwide
React Mobile is leveraging Geek Squad® to help hotels meet the industry’s growing demand — and legislative requirements — for Employee Safety Devices.
Clover, Grubhub Integration Streamlines Online Orders
Grubhub users will be able to integrate operations directly into their Clover platform, eliminating the need for a separate tablet.
Adyen and Shiji Partner to Streamline Hospitality Payments
This new integration simplifies the payment process for hospitality businesses by removing the need for a list of platforms and suppliers which usually includes separate processes for property management systems, food and beverage point of sale, and guest experience platforms not to mention the different payments service providers for each.
Amadeus and Cvent Expand Partnership to Increase Bookings for Small Meetings & Events
Partnership will empower planners to directly book hotel meeting space through Cvent’s Instant Book solution
Duetto & Agilysys Announce New Two-Way Solution Integration With Agilysys Stay PMS
A key benefit of the integration is real-time revenue optimization that communicates information nearly instantly allowing Duetto GameChanger to respond quickly to changing conditions with pricing recommendations that can then be actioned in Agilysys Stay, ensuring revenue is always optimized.
BeerBoard Debuts Beverage Management Solution
SmartOrders is a digital platform that saves hours of work per week by automating what has traditionally been a manual process for restaurants and bars
Perfect Company Debuts Solution to Tackle Food Waste
The ProMeasure software and connected scale offer a way for kitchen teams to portion any ingredient accurately and quickly, lowering the opportunity for food waste and ensuring recipe consistency.
Grubhub, Yandex SDG Launch Robot Delivery at Ohio State
OSU is the first campus to deploy Grubhub delivery via Yandex robots.
OpenTable, CLEAR Team up to Help Restaurants Streamline Proof Of Vaccination Requirements
This collaboration aims to streamline restaurant entry, saving time for both restaurant staff and diners and lets everyone focus on the meal - not the logistics.
Wisely Adds New Features
The latest features include new ways to better integrate customer data, and automate guest communications.
UniFocus Launches ShiftGenius
ShiftGenius is a feature to make it easier for managers to find coverage and increase flexibility and ownership in schedules for employees.
GoZone WiFi Launches SecurePass
SecurePass Offers Hospitality companies the ability to securely on-board multiple devices to guest WiFi networks quickly and easily.
Volara Brings Multimedia Interactive Voice-First Solution on Google Nest Hub to Iconic LEGOLAND Brand
Guests staying at LEGOLAND® Hotels in New York and California are speaking with LEGOLAND characters and engaging with all aspects of the brand, hotel, and theme parks from inside their rooms using Volara’s hands-free, voice-first, guest-engagement platform with Google.
DZS and KLF Italia Bring Building Technology to Mediterranean Hospitality Sector
FiberLAN from DZS integrates WiFi, telephony, CCTV and data networks for hospitality properties across Italy and Croatia; provides digital foundation future-proofed for next gen services.
Aspen Snowmass Implements Agilysys IG OnDemand for Contactless F&B Ordering & Payment Self-Service Across Resorts
Aspen Snowmass deploys Agilysys Contactless F&B Ordering/Payment to promote social distancing and provide a safe and healthy F&B experience for staff and guests alike.
Robust Recruiting Platform foh&boh Offers Critical Hospitality Hiring Assistance
The platform is serving hundreds of businesses that span from major brands like PF Changs, Nordstrom, Hilton, Omni Hotels & Resorts, Il Mulino, KFC and J Alexanders.
360 Networks and Nomadix Partner to Create Contactless Calling and Digital Concierge Experiences
Solution combines Angie in-room assistants with hotel-approved PBX ComXchange.
SEANET Partners with Trip Affiliates to Launch the TravelOne Voucher Program for Hotels
It allows hotels to create standard vouchers, credit vouchers and multiple room booking passes which can also be utilized across multiple hotels in a chain hotel and is seamlessly integrated with hotel systems which enables hotels to streamline and automate the redemption of vouchers and corresponding room booking process.
PPDS Brings Advanced Control and Management Capabilities to Philips Hospitality Displays with Crestron XiO Cloud Certification
Ideal for corporate and hospitality environments, Crestron XiO Cloud platform allows customers to deploy, monitor, and manage their Philips OPS displays from a centralized location, reducing installation time and increasing uptime.
eZee Technosys Launches Modern Revenue Management System named eZee Mint for Hotels
The launch of eZee Mint is expected to impact the company's revenue growth by close to 58% over the next three quarters.
Peermont Resorts Teams with INTELITY to Upgrade Guest Experience Brand-wide
The luxury African hotel, resort, and casino group will deploy the INTELITY platform across all properties to modernize service with mobile, contactless technology.
Why Hotels Should Consider New Travel Booking Partners
As more startups like Tourist Journey appear, hotels may want to forgo OTAs in favor of these new platforms that attract guests who typically spend more and stay longer.
Bluedot Levels Up Location-Based Gamification With AR
Boosts app downloads, in-store visits, and customer loyalty while delivering data to brands that include KFC and McDonald's.
Hospitality Tech Startup SendSquared Raises $1 Million in Seed Funding
The company’s marketing platform helps hotels and resorts increase bookings and maintain more control over pricing and capacity.
Tripit: Survey Shows 82% of Americans Traveled This Summer
For Americans planning to travel in the next year, an overwhelming majority (87%) plan to take a vacation—up 10% from May 2021.
Power Knot Installs Waste Food Digester at Four Seasons Resort Maldives
The biodigester is capable of digesting up to 1500 kg (3300 lb) of food waste per day.
Curator Hotel & Resort Collection Selects React Mobile as Its Preferred Provider of Employee Safety Devices
Panic button and beacon technology is designed to protect hotel staff wherever they may be.
Olo Teams Up With Grubhub to Streamline Delivery, Digital Orders
Orders through Grubhub now injected directly into restaurant point-of-sale via Olo Rails.
Paramount Hospitality Management Enlists Nuvola and Maestro PMS Solutions
Multi-property condo hotel and resort operator digitizes the guest journey with strategic integrations.
M3 Publishes Whitepaper on How to Choose a Hotel Accounting Package
With new software and services entering the market every year, it can be difficult for hoteliers to keep pace with newly emerging products and determine exactly what tools and services are right for their businesses.
Hyphen Debuts Robotic Makeline for Restaurants
The Makeline can produce 350 meals per hour and requires just one staff member.
Corning’s High-Performance Cellular Solutions to Enable Reliable 5G Connection Indoors
Next-generation Everon mmWave solutions simplify deployment in small- and mid-sized venues.
ALICE and Chexology Announce New Integration for a Streamlined, Tech-Enabled Guest Experience
The integration enables hotel employees to link checked items with a guest’s hotel reservation, eliminating the need for a single-use paper ticket and ensuring that items are correctly logged and connected with guest profiles.
Princess Royale Oceanfront Resort Adopts Personalized in-room Entertainment and Guest Service with BeyondTV
Maryland resort leverages technology purpose-built for hotels to provide guests with seamless access to personal streaming content and hotel information on guestroom televisions.
LG Smart TVs for Cruise Staterooms and Crew Cabins Bring Custom Controls, Advanced Hospitality Services
Five TVs designed specifically for cruise ships launched as voyages rebound.
Tattle Partners with Local Food Hall to Elevate CX
Local Kitchens can use Tattle to elevate the guest experience, recover dissatisfied guests, and extend hospitality beyond the walls of their food halls.
Upkeeply Launches as a Hotel Workflow Efficiency SaaS Product
Hoteliers can monitor their preventative maintenance programs’ progress, with the ability to engage in instant video chat with employees and receive real-time updates and notifications.
Convene Launches Hybrid Meeting and Event Solution: Convene Studio
Full-scale, proprietary technology with human support expands and powers virtual and hybrid events within Convene spaces or outside of them for up to 10,000 attendees.
Ambassador Cruise Line Appoints Paysafe as Payments Partner
New British cruise line sets sail with Paysafe as its payments acquirer and payment gateway provider.
Koala, Spendgo Team Up on App Integration
The teams generate a user interface and user loyalty program that is designed to keep customers coming back
Appetize Adds All-Inclusive Subscription
Appetize Plus licensing program helps businesses reopen and upgrade their tech stack without the upfront capital investment.
Knowland Reports U.S. Meetings and Events Volume Growth of 42.1 Percent for July 2021
Major meeting markets of Chicago, Orlando and Washington DC show top meeting growth indicating the start of the rebound for flagship event cities.
UniFocus Partners with Rain to Deliver No-Cost Financial Benefits to Frontline Employees
Workforce optimization solution provider and on-demand payment team up to equip employers with solution to help attract and retain frontline workers with meaningful benefits.
Lunchbox Acquires Spread, to Create No-Commission Delivery Platform
Lunchbox will help mom-and-pop restaurants break their reliance on third-party marketplace delivery apps.
Lutron Introduces Its Code-Smart Guestroom System Featuring Guest Presence Detection
As more energy codes require automatic lighting and receptacle control in hotels and sleeping units, Lutron introduces code-smart solutions that prioritize guest comfort.
Curator Hotel & Resort Collection Partners With Three Leading Telecommunications Providers
Telecommunications are a critical and necessary part of a hotel’s success, impacting guest experience and engagement, hotel sales efforts, and staff communications. Today,
“Quality phone service and telephone technology is essential for effective operations and guest communication, yet many hotels suffer from outdated, unreliable, and expensive solutions,” said Austin Segal, Vice President of Curator. “These three strategic partnerships will allow our independent member hotels to upgrade their systems and ensure they are providing reliable customer and employee communications.”
SHR Data Shows Record Direct Website Demand and Increased Conversion Rates
Hotels using the Windsurfer Booking Engine saw a combined record 3.3 million visitors in June 2021 and 3.4% of those travelers converted into bookings.
Coco Collection Selects Cendyn to Power Their CRM and Loyalty Programs
Cendyn, an innovator in CRM, sales, and revenue strategy for the hospitality industry, is excited to announce Coco Collection has selected Cendyn to power their CRM and loyalty program across the Collection’s portfolio of boutique luxury resorts in the Maldives.
PPDS Announces Three New Software Partnerships at AAHOACON21 Bringing Extensive Personalization Capabilities to Philips Hotel TVs
Brand new partnerships add even more advanced hotel interface choices for hoteliers and their installers, bringing secure personalized content, applications and streaming solutions to hotel guests in Philips MediaSuite TV-installed hotel rooms.
Order Solutions Teams Up with Olo
Agents utilize Olo to place phone orders directly into a restaurant's POS system, creating a direct line of communication with the kitchen to quickly fulfill orders.
glh Targets Revenue Increase with Infor
London hotel leader set to optimize revenue with Infor EzRMS
Town Hall Hotel Selects Suite of Agilysys Property Management, Point of Sale, and Sales & Catering Management Solutions
Property looks to Agilysys for cloud-native SaaS solutions including Agilysys Stay PMS, Agilysys Sales & Catering, rGuest Express, InfoGenesis POS And IG Flex.
Nomadix Unveils New Internet Gateway for Small and Mid-Sized Hotels and MDU Properties
Creates Quality Guest and Tenant Experiences Ideal for New Market Segments
Cloudbeds Partners with Rakuten Travel Xchange to Extend Reach
Cloudbeds Hospitality Management Platform collaborates with Rakuten Travel Xchange to drive global hotel distribution.
New App Provides Hotels, Resorts with Access to Additional Revenue Streams
Daycation app allows hotels to control all variables around occupancy, pricing, and offers to sell Day Passes, Cabanas, Day Beds, and more.
EVO Payments Completes Buy Out of Anderson Zaks
The deal will expand Evo's tech-enabled payment capabilities and broaden its ISV network in the UK and across Europe.
Cvent Bolsters Virtual & Hybrid Event Offerings with Launch of Cvent Studio
Cvent Studio delivers powerful video production capabilities to help organizations create broadcast-quality content for virtual audiences.
Drive-Thru Voice Tool Raises $15M
Already deployed with restaurant brands including Fazoli's, ConverseNow is shown to increase average orders by 23% and revenues by 20% while adding up to 12 hours of extra deployable labor time per store per week.