Latest Bulletins

September 2019

Sep

How to Launch a Delivery-Only Restaurant Course Launches

Online course features resources and knowledge to open a delivery only restaurant in around 60 days.

Sep

The Castle Group, Inc. Rebrands as Castle Hospitality Group

New brand highlights cutting-edge technology and innovative approach to hospitality.

Sep

Posera Integrates POS with Cellar Management Tech

Restaurants with extensive wine collections can now to easily manage their inventory with the Alfred Pro software integration with Maitre'D POS.

Sep

Kitchen United's $40M Infusion

Money will be used to bankroll NYC expansion,

Sep

Radisson Blu Bremen Opts for Knowcross to Achieve Enhanced Service Optimization

Knowcross will automate its daily back-of-house operations, improve staff productivity and reduce the hotel's carbon footprint.

Sep

Study Finds that AI-Augmented Customer Marketing Helped Hospitality Group Generate 632% ROI

Hospitality group recouped their investment in AI solution in less than six months.

Sep

RaGaPa, NETGEAR Partner to Provide Integrated Wi-Fi Monetization and Engagement Features in NETGEAR Insight

Hotels will be able to use Guest Wi-Fi to execute innovative customer engagement and marketing campaigns.

Sep

FoodTec Solutions Adds Scoreboard

This KDS for pizza restaurants motivates staff and drives production performance.

Sep

NEHÔ Group Adopts SiteMinder Tech to Deliver More Guests to Its Properties in France, Belgium

As tourism grows in Europe, NEHÔ Group looks to expand its hotel portfolio beyond the 17 properties and 1,800 rooms it currently has.

Sep

Deputy Integrates with Revel Systems

Duo team up to deliver comprehensive POS and workforce management solution.

Sep

Tripleseat Integrates with JANUS Displays

Integration will offer customers with the ability to access information easily and efficiently.

Sep

TouchBistro Raises $120 Million

Money will be used for acquisitions, global expansion, and to increase headcount.

Sep

Cedar House Sport Hotel Implements Convenient and Secure Content Casting Abilities

Californian property caters to guest expectations for access to streaming services on guestroom televisions while protecting sensitive information.

Sep

SilverStar Mountain Resort Trusts Maestro PMS for Guest-Focused Multi-Property Resort and Owner Operations

From managing lodging to restaurants to retail and grocery stores to ski shops to residential ownership units, SilverStar Mountain Resort's entire operation is supported by Maestro PMS.

Sep

In Effort to Be Transparent, TripAdvisor Releases Its First Report Detailing Fake Review Volumes

In 2018, 66M reviews were submitted and TripAdvisor stopped 1M fake reviews from reaching its website.

Sep

Compeat Partners with Harri to Expand Workforce Management Tools for Hospitality Brands

This partnership will enable operators to manage the end-to-end aspects of hiring, onboarding, inventory, business intelligence, accounting, and other mission critical areas of the business.

Sep

TravelClick Expands GDS Advertising Capabilities with Exclusive, On-Demand Reporting Platform Across all Global Distribution Systems

New research study shows a steady rise of travel advisors booking hotel reservations via global distribution systems.

Sep

FIVE Jumeriah Village Dubai Adds Rainmaker's revintel to Its Hotel Tech Stack

The business intelligence tool provides properties, hotel management groups, owners and asset managers with detailed visibility into leading and lagging revenue-oriented data across their entire profile.

Sep

Angie Hospitality Equips Hotels with Advanced IP-PBX Telephony Compatibility to Streamline Guest Communications and Efficiency

Guest room assistant offers seamless integration with hotel IP-PBX systems to replace outdated guest room phones.

Sep

International Hotels Follow the Lead of the U.S.A. by Implementing Employee Safety Devices

Increasing demand from Canada, Europe and the Middle East leads to React Mobile's global expansion.

Sep

Del Taco Promotes Chad Gretzema to Chief Operating Officer

Gretzema has been with Del Taco since 2012 and was most recently Senior Vice President, Strategic Planning & Innovation.

Sep

TrustYou’s New Response Features Allow Users to Directly Reply to 78% of All Guest Reviews

Saves hotels valuable time and improves operations by allowing staff to reply to most reviews without leaving the TrustYou platform.

Sep

Oracle Unveils AI-Voice for the Enterprise

Oracle introduces natural voice conversations to Digital Assistant and enhances deep learning semantic parser.

Sep

SkyTouch and AavGo Integrate to Improve Operational Efficiency and Cost Reduction for Hotels

Partnership will empower hotels to digitize housekeeping assignments, maintenance service requests, preventive maintenance inspections, housekeeping supply orders, lost and found, task management, internal staff communication and much more.

Sep

Sandman Hotel Group Partners with Duetto for Data-Driven Revenue Decisions

Canadian privately owned hospitality company looks to implement a more modern tech stack that will enable the hotel group to deploy more innovative strategies.

Sep

Susan Taylor to Lead Operations at Juice It Up!

Taylor has served in various leadership roles for national franchise chains including 14 years at Jamba,

Sep

Robots Deliver Food to Purdue Students

Starship Technologies has launched 30+ food delivery robots that work in conjunction with student meal plans, costing $1.99 per delivery.

Sep

Glympse Launches Curbside and In-Store Pickup Solution

Services will help facilitate the speed and convenience of picking up online orders.

Sep

Revel’s Concierge Services Help Restaurants Manage Technology

The services are structured to help businesses strategically manage their growth, and in some cases, include POS administration.

Sep

Postmates Signs on Adyen as an Additional Payments Processing Partner

Adyen provides support for select Postmates payments across the U.S.

Sep

Kalahari Resorts and Conventions Partners with IDeaS

Kalahari chose IDeaS to evolve its revenue strategy and optimize profitability.

Sep

AT&T Debuts IoT Panic Button for Hotel Industry

Wearable device uses a combination of Bluetooth, ultrasound and 4G LTE connectivity to provide an employee's micro-location data.

Sep

Cvent Obtains CSA STAR Certification

Certification is Cvent's second security compliance achievement in 2019 after receiving its ISO 27001 Certification in April.

Sep

Kairos Launches Camera Featuring Facial Recognition and Emotion Detection

Plug-n-Play camera offers real time data and insights to improve efficiency, increase revenues and enhance security for hospitality.

Sep

HotelREZ Named Preferred Distribution Partner of Roomzzz

Roomzzz is a group of aparthotels situated in key city centers across the UK.

Sep

Yelp Adds Waitlist Feature

Diners can receive updates directly from their favorite local restaurants with Yelp Connect.

Sep

RoomKeyPMS Launches Simplified Payment Processing Solution Engineered for Hotels

RoomKeyPMS Payments helps speed up reconciliations and increase payment security and compliance.

Sep

Nuvola, React Mobile Equip Hotel Staff With Integrated Safety Solution

Device transmits an alert across Nuvola's Housekeeping Productivity platform, instantly notifying security staff of a problem with exact location details using multiple built-in GPS tracking options.

Sep

Gyroville Selects Brink POS Software

The previous POS struggled to support the make-to-order concept and frequently crashed.

Sep

Web App RoomOrders Now Available to U.S. Hotels

RoomOrders defends against online food ordering and delivery platforms from taking market share from hotel restaurants.

Sep

Cherry Hearn Joins Which Wich as President

Hearn is a former franchisee and general counsel for the sandwich brand.

Sep

Tulalip Resort Casino Launches Mobile App

Users of the One Club Go app can play online kiosk games, check their loyalty club point balance and more.

Sep

Hapi Partners with HotelIQ to Provide Hoteliers with BI and Analytics

Partnership will allow hotels to flow siloed data in operational systems into HotelIQ's analytics platform, eliminating the need for static manual reports.

Sep

Short-Term Property Management Platform Guesty Partners with LugLess to Make Traveling Baggage-free the New Standard

The luggage shipping service is the latest addition to Guesty’s Marketplace.

Sep

Buffalo Lodging Associates Adopts ProfitSword Data Management Suite

Hotel management company needed a solution that could offer instant, real-time access to data, integrate and retrieve data from disparate hotel systems, and export data to the company's accounting platform.

Sep

FoodBAM Buys Orderly

Company to offer data-driven solution that automatically tracks restaurants' food spend and cost of goods sold.

Sep

Townhouse Hotel Miami Beach Moves Back Office to the Cloud for Multi-Property Accounting

Cloud computing allows hotel to toggle between its two properties, instantly upload separate general ledger entries, and creates ownership reports directly in Excel.

Sep

Pactum Launches Artificial Intelligence Tool for Commercial Negotiations

Pactum's AI system will help global booking sites make sure contracts with partner vendors are up to date and the best deal for the money.

Sep

Sofitel Saigon Plaza Improves Guest Internet Experience to Support 1k Simultaneous Devices

Luxurious Vietnamese hotel deploys Nomadix solution to increase bandwidth, streamline management and control, and improve the overall user experience.

Sep

Crave Interactive Launches AppLess Mobile for Hotel Guests

Solution enables guests to access digital guest services without needing to download a mobile app.

Sep

Del Taco Partners with Postmates for Delivery

Postmates has strong representation in Southern California and Del Taco's other key markets.

Sep

RMS Introduces New Property Management Solution: RMS Prime

RMS Prime to shorten the initial onboarding process for single properties, simplify daily operations.

Sep

Revel Systems Launches Initiative to Bolster Third-Party Partner Onboarding

Revel Integrated underscores Revel’s commitment to help third-party solution partners easily integrate with its POS.

Sep

Ordermark Partners with Kiwi Campus to Connect Restaurant Delivery to Campus Robots

Agreement provides Kiwi Campus’ autonomous robot delivery solution with Ordermark’s restaurant customer base.

Sep

SiteMinder Partners with HotelSwaps

Partnership enables boutique and luxury hotels to trade unsold inventory.

Sep

Sensory Unveils Custom Voice Assistant Platform

Sensory's AI suite has been customized to serve the fast-casual, quick service restaurant industry and is capable of processing voice orders in mobile apps, kiosks and drive-thrus.

Sep

KSL Resorts Selects UniFocus as Labor Management, Time and Attendance Partner for Camelback Resort

UniFocus' T&A system provides Camelback with cloud-based, real-time punch reporting, a communications portal, and enables employees to view schedules or make requests via smartphones/tablets.

Sep

Beverly Hills Boutique Hotel to Install Plum's Wine-on-Demand Tech

Guests in each of the hotel's 226 suites have access to Plum's in-room wine-by-the-glass technology.

Sep

Meetingmax, Aventri Integrate Platforms

Integration helps event planners save time, increase revenue and improve the attendee experience.

Sep

Qu Launches Enterprise POS Platform

New POS is designed to solve the fragmented ordering, production, and brand management experienced by restaurateurs.

Sep

KIOSK Information Systems and Posiflex Expand Self-Service Standard Product Portfolio

KIOSK and Posiflex Introduce the Apex Series.

Sep

Bojangles’ Names Jose R. Costa New Chief Development Officer

He previously worked as vice president of marketing, R&D and supply chain at Burger King Latin America and Caribbean Region.

Sep

SessionM and Olo Streamline Delivery of Offers from Restaurants

Partnership powers personalized and real-time offer wallets for customers use digital ordering.

Sep

Chowly Partners with DoorDash to Power Delivery as a Service for Restaurants

The partnership, which will enable restaurants to harness the benefits of online delivery via DoorDash Drive, adds to Chowly’s POS integration offerings.

Sep

Panasonic Introduces Kiosk Solution to Help Restaurants Improve CX

ClearConnect's integrated ecosystem features kiosk solutions that create operational efficiencies and put the consumer in control.

Sep

Fuel Mobile App Expands Mobile Access Options Through Integration with Onity DirectKey System

Feature-rich mobile application for independent properties adds cost-effective digital key capabilities for hotels with Onity locking systems.

Sep

DT Research Adds 3 POS Rugged Tablets

Three POS tablet sizes are available: 6-, 8- and 10-inch.

Sep

Fuzzy’s Taco Shop Names Jessica Wescott CFO

She was promoted from Executive Vice President of Finance.

Sep

MOD Pizza Signs on with Group Raise Fundraising Platform

Through GroupRaise, MOD Pizza locations list the dates they are available to host fundraisers.

Sep

Hotel Commonwealth Hits a Home Run with ALICE

Prior to implementing ALICE, the hotel relied heavily on radios, had language communication problems among staff members, and relied on pen and paper to keep track of guest requests.

Sep

Nonius Certifies Interface on New TOTVS PMS

Nonius products are certified and ready for all hotels migrating to the new TOTVS PMS version.

Sep

Groupe.io Launches Suite of Features that Leverage Automation to Help Optimize Deskless Workforce Operations

Task manager, data checklist and biometric authentication features to streamline operational management in retail, hospitality and aviation.

Sep

Chipotle Kicks Off Back To School With Free Delivery Sundays

Chipotle offers free delivery every Sunday for the rest of September and a complete kit of Chipotle's extras.

Sep

eRevMax Partners with Greek Booking Engine BookOnlineNow

BookOnlineNow connects with more than 2500+ hotels, resorts, villas and apartments worldwide.

Sep

Appetize Quick Service Platform Adds Olo, Punchh and SynergySuite Integrations

Partnerships augment third-party delivery, loyalty and back of house functionality through Appetize's API engine.

Sep

Hotel Whitcomb Overcomes Concrete, Steel Building Infrastructure to Provide Guests with Fast, Reliable Wi-Fi

In addition to fast internet, the hotel can create dedicated and private networks for guest groups and can use a dashboard to monitor and control the network's health.

Sep

BookingPal Named Exclusive Technology Provider for Homes & Villas by Marriott International

Homes & Villas will leverage the connectivity platform, inventory management portal, reservation and payment engine, central reservation system, and customer service portal.

Sep

One Group Hospitality Signs Deal for Kona Grill

Parent company of STK agrees to acquire 24 locations in Kona Grill’s Chapter 11 Bankruptcy for $25 million.

Sep

Givex Deploys POS for Titanium Security Arena Stadium to Improve Service Speed and Fan Experience

Partnership includes POS, loaded tickets and loyalty technologies for an 8,000-seat arena.

Sep

Pegasus & Travel Tripper Expand Reach and Capabilities of Analytics Platform for Hoteliers

All customers using RezTrip CRS and booking engine will have access to its proprietary distribution analytics platform.

Sep

Olde Mill Inn Keeps 1200 Annual Corporate and Social Events on Track with PMS' Help

From check-ins to post-event analytics, Maestro PMS helps Olde Mill provide a high-touch experience for all of its guests.

Sep

FreedomPay Partners with Cornell Center for Hospitality Research

FreedomPay executives will get to participate in speaking opportunities and the co-production of thought leadership research.

Sep

Marriott International Selects TravelClick for Business Intelligence and Travel Agent GDS Advertising

Marriott International signs new global agreement for TravelClick's Agency360, Travel Agent GDS Advertising Solutions and Rate360 to help hotels drive additional revenue and improve performance.

Sep

Accenture Named Premier Innovation Partner for Carnival Corporation’s Global Experience and Innovation Team

Accenture plays key role in delivering the OceanMedallion wearable device that provides enhanced passenger experiences and crew interactions.

August 2019

Aug

Pie Five Hires Scott Black as Vice President of Operations

Pizza industry veteran to drive operational efficiencies and bolster customer experience.

Aug

Group Booking Outlook and ADR Growth Provide Timely News for North American Hoteliers

New Data Shows Early Indications of a Sustainable Group Trend Through Q2 2020

Aug

Grand Pacific Resorts and Knowcross Partner to Boost Timeshare Resorts Experience

Knowcross platform integrates with resort's PMS to help staff achieve better levels of service.

Aug

Yelp Gets Personal

Yelp users can now control more of their Yelp app experience based on individual lifestyle, dietary and accessibility preferences.

Aug

Hard Rock International Promotes David Pellow to Senior Vice President Of Company Cafe Operations

Pellow previously held the position of Area Vice President of Cafe Operations – Europe, where he managed operations for Hard Rock Cafe locations in 13 countries.

Aug

TransPerfect Helps Pestana Hotel Group Increase Revenue from International Websites by 75%

Hotel localized websites in three languages and found direct bookings increased significantly in new international markets.

Aug

Shift4 Payments Introduces Tableside Ordering Solution

Tableside combines hardware with POS software for an integrated order- and pay-at-the-table solution.

Aug

North American Restaurants Court Chinese Visitors with Mobile Payment

SnapPay solution enables North American restaurants to accept Alipay and WeChat Pay mobile payments from Chinese consumers.

Aug

Montage Los Cabos Connects All Departments via a Single Communications Platform

ALICE helps Montage Los Cabos improve communication flow across the resort, directly impacting guest reviews.

Aug

Cisco Announces Intent to Acquire CloudCherry

CloudCherry provides predictive analytics, rich customer journey mapping and sophisticated survey capabilities for customers operating contact centers in the cloud or on-premises.

Aug

Podium Partners with FareHarbor to Improve Customer Interaction Management

Partnership enables tour, activity and attraction operators to message customers through many messaging platforms, including SMS, Facebook Messenger, Google Click to Message and more.

Aug

Dunkin' Brands Names New Regional Vice Presidents

Three experienced industry executives as new regional vice presidents oversee Dunkin' operations and development,

Aug

NConnections Launches Mobile Marketing Solution for Customer Loyalty

Integrated platform drives customer engagement and loyalty for franchise and independent restaurant brands.

Aug

Revention, DoorDash Team Up to Offer On-Demand Logistics Services

Revention POS seamlessly integrates with DoorDash to enhance restaurant operations nationwide

Aug

CISOs Believe Capabilities of Attackers are Outpacing Their Ability to Defend Their Organizations

Survey reveals how CISOs are shifting priorities and security strategies to manage increasingly advanced threats with limited resources

Aug

More Than 300 Restaurants Switched to Tripleseat in 2019

Tripleseat reports an influx of restaurants who have converted to its sales and event management platform.

Aug

Hard Rock Hotel & Casino Property Uses VR to Resolve 90% of Construction Details During Expansion

The use of virtual reality tech saved the hotel hundreds of thousands of dollars and hours of work during its $1.5B expansion project.

Aug

Semtech’s LoRa Devices Prevent Food Waste in Restaurants

GND Solutions’ LoRa-enabled temperature sensors reduce restaurant operational cost by 40%

Aug

Best Western Hotels & Resorts Takes Major Step in Transforming Distribution Strategy

Hotel operator acquires hotel property management system company AutoClerk.

Aug

McLane Launches Back Office Management Solution

Back office management solution includes item mix-match, combos, promotions, bundling and happy hour specials

Aug

Limited Service Hotels Have Potential to Offer Room Service Through Tech Integration, Research Shows

Hotels to benefit from following IHG and Wyndham examples and partnering with third-party food delivery.

Aug

Saladworks Hires Kelly Roddy as Chief Executive Officer

Roddy is former president of Schlotzsky’s and worked for Texas-based supermarket chain H-E-B.

Aug

Waitr Updates App for Android, iOS

Simplified interface and updated features allow users to get food faster.

Aug

How a Portfolio of Luxury Hotel Residences Provides Personalized Guest Experiences via Its PMS

AKA needed a cloud-based PMS that could offer powerful data analytics, interface with many third-party systems, and deliver multiple ownership/management reports.

Aug

Willie’s Restaurants Hires Gregory Lippert as CEO

Willie’s Restaurants hired Gregory Lippert as president and chief executive officer of the Houston-based restaurant group that operates Willie’s Grill & Icehouse and Fajita Willie’s Cafe and Cantina. Lippert has more than 30 years of experience as CEO, COO and CMO of national and regional restaurant brands to his new position at Willie’s. His career includes extensive experience in taking brands to critical mass in addition to prototype development.

Aug

Fuel Unveils Latest Enhancements to Its Owner Portal for the Condotel Property Market

Newly updated dashboard adds mobile-responsive, multi-device functionality and streamlined features to provide more precise control for property owners.

Aug

Twin Peaks Hires Mark Ramage as Director of Franchise Sales Development

Industry veteran Mark Ramage will join Twin Peaks as Director of Franchise Sales Development. Ramage brings over 20 years of experience spearheading development, sales and real estate of restaurant and service brands to his new role at Twin Peaks. He also continues to serve as Chief Development Officer for 1Franchise Advisory Group, which he founded in 2018. Expansion will continue to be a priority in 2019 as several new and existing franchise groups are looking to grow the Twin Peaks brand.

Aug

Elo Introduces Interactive Display Line Certified with Google Play Services

These Android displays enable businesses to create a seamless experience from POS and interactive signage to self-service.

Aug

Mercantile Hotel New Orleans Streamlines and Simplifies Guest Internet Connectivity with Hotspot 2.0 Wi-Fi by GlobalReach Technology

Hotspot 2.0 availability provides historic property's guests with an automatic yet fully secure Wi-Fi connection in hotel lobby and all 90 luxury suites.

Aug

AiRISTA Flow Launches Safety SaaS Solution for Hospitality Industry Amid New Employee Safety Regulations

AiRISTA Flow Housekeeper Safety uses RTLS to satisfy hospitality industry panic button needs for facilities of all sizes.

Aug

Barnsley Resort Upgrades Technology Stack with Knowcross Platform Implementation

Resort will use the entire Knowcross platform to automate back-of-house operations and boost guest experience, maximize profitability.

Aug

Bonchon Appoints Greg Buchanan As Senior Vice President Of Development And Bryan Shin As Chief Financial Officer

Greg Buchanan will oversee the company’s growing roster of domestic franchise locations,

Aug

J Hospitality and Development Implements ProfitSword Portfolio-wide to Streamline and Enhance Data Management, Forecasting

Development and management company overseeing collection of independent hotels implements ProfitSage to maximize operational and decision-making efficiency.

Aug

Reduce Cancellations by Catering to Guest Priorities, Getting them to Book Direct

Data finds 19% of hotel bookings through major OTAs are cancelled while less than 0.5% of direct bookings are cancelled.

Aug

Employee Management App Raises $9.3M

Money will be used to scale Nudge Reward's growth and drive innovation in employee experience management.

Aug

Columbia Hospitality to Implement SalesAndCatering.com STS Cloud System

Seven properties will implement the STS Cloud System.

Aug

Duetto: New Report Details How Analytics Helps Hoteliers Make Critical Strategic Decisions and Maximize Performance

Hoteliers in the report say their success has been contingent on aggregating and analyzing clean, strong data.

Aug

SevenRooms Appointed as Global Reservation, Table Management & Guest Engagement Platform by Mandarin Oriental Hotel Group

The platform will be implemented and rolled out across all properties during the next 12 months.

Aug

DoorDash Expands to Montréal

DoorDash has expanded its product to serve customers, merchants, and Dashers in French.

Aug

OTA Insight Releases Compare Module Functionality, Helping Hotels Uncover Competitor Pricing Strategies

Revolutionary new rate-type comparison feature sets up hotels for direct insights into competitor price and discount strategies.

Aug

Givex, Launches POS and Loaded Ticket Partnership with Winnipeg Football Club

The partnership will see 166 POS tablet workstations and 27 mobile hand-held tablets deployed across IG Field.

Aug

Star Micronics Partners with Square to Offer Solution for Square POS

Star Micronics, a manufacturer of mobile, point of sale (POS), and customer engagement technologies, is proud to announce that Square has added support for Star’s mG-S8200 scale. Square continues to offer their customers a sleek, unified look in their POS with the latest functionality of an integrated scale for sell-by-weight items.

Aug

Triometric and Juniper Team Up to Offer a Powerful API Business Intelligence Service to Juniper Clients

The Trio analytics service enables Juniper’s clients to access a comprehensive ‘out of the box’ API analytics solution to help them optimize their client management, inventory availability and distribution capabilities.

Aug

DeliverThat, Vromo Form Strategic Partnership

DeliverThat and Vromo have teamed up to tackle one of the restaurant industry’s biggest pain points, delivery fulfillment. DeliverThat has agreed to integrate VROMO’s proprietary delivery management software throughout the US and Canada. Ireland based software company, VROMO, and DeliverThat recently entered into a strategic partnership. Vromo’s dispatching software will allow DeliverThat to perfect the direct to consumer model, bringing the consistency and quality that brands and customers expect. DeliverThat’s coverage will double across the U.S.

Aug

Clicktivated Brings Travel Brands and Tourists Closer Together Through Immersive Video Technology

New partnerships with tourism and travel brands expand Clicktivated’s reach and increase user engagement.

Aug

Shiji Adopts Epson Receipt Printers for its POS System

The joint solutions offer complete and seamless POS integration for the hospitality, food service, and retail systems markets..

Aug

Accenture Helps Radisson Hotel Group Develop, Implement New Digital CRM Platform and Mobile App

Platform built on Salesforce improves effectiveness and efficiency of operations, enables growth.

Aug

Tabulate Appoints Monte Beck as Chief Executive Officer

Beck has more than 25 years of c-level experience in the SaaS, telecom and digital marketing sectors.

Aug

Princess Cruises Announces the Addition of MedallionNet to Six More Ships in 2020

Implementing the new Wi-Fi platform will give guests fast, reliable, unlimited Internet service.

Aug

Toast, Envysion Create Closed-Loop Loss Prevention Reporting

Envysion’s Managed Video Solution brings real-time visibility and side-by-side comparison with data from Toast’s POS, back office, and guest facing systems.

Aug

TraknProtect Partners with Illinois Hospitality as Safety Button Legislation Passes for Statewide Adoption

Local safety button provider pledges support for Illinois hoteliers and casino operators as wide-ranging after new legislation passes.

Aug

Shift4 Payments Launches Third-Party POS Marketplace

Marketplace will offer customers direct access to complementary software applications. Plus, DoorDash is a major integration partner

Aug

Monscierge Announces Former Accor CIO Laurent Idrac Appointed to Board of Directors

Idrac brings an expansive 30 years of hospitality technology direction to Monscierge.

Aug

Vintry & Mercer Hotel in London Deploys Cloud-Based Interactive TV Solution

TV solution lets guests watch on-demand movies, HD channels, and cast content from their personal devices.

Aug

dormakaba Demonstrates How Ambiance Access Management Software Delivers Fully-Connected Mobile Guest Experience via Video

Ambiance allows operators to remotely monitor door activity and integrates with the property management system.

Aug

Compeat Adds New Automated Payment Offering

Compeat Pay automated options include automated clearing house (ACH), and includes a built-in virtual credit card.

Aug

Wilson Electronics Debuts Cellular Amplifiers that Offer Multi-Tower Targeting (MTT) Technology

MTT allows amplifiers to receive cellular signal from multiple cell towers at the same time and improves cell signal in large commercial buildings including restaurants and hotels.

Aug

RCI Acquires Alliance Reservations Network to Accelerate Growth through New Travel Services

Innovative technology platform enables broader B2B capabilities, fully connected door-to-door travel experiences.

Aug

Waitbusters Integrates with Postmates

Waitbusters LLC is fully integrated with Postmates to make delivery that much simpler for restaurants. Waitbusters wanted a way to provide online ordering and delivery services to restaurants that did not have delivery drivers readily available or could not afford third party delivery platform commissions. This allows restaurants to benefit from the additional revenue that online ordering provides while taking out the stress of hiring and managing their own drivers. Waitbusters supports and helps to create custom in-house online ordering solutions for restaur

Aug

Estonia Based Luxury Hotel Leverages eRevMax Solutions for Real-Time Distribution Connectivity

The Villa Ammende in Estonia has recommended RateTiger hotel channel manager by eRevMax for managing its online sales channels effectively. The property has been using RateTiger’s cloud-based channel manager to streamline its online distribution and has seen significant improvement in efficiency resulting in minimizing overbookings and reducing workload. Located in the health resort of Pärnu, Villa Ammende, the Luxury Art Nouveau Hotel is a 19-room heritage property catering to affluent leisure travellers.

Aug

Yiftee, Thanx Partner to Increase Online Sales for Local Businesses

Customer engagement and loyalty platform expands offerings to allow 24-7 purchases of digital gift cards.

Aug

Ordermark Adds POS Integration with Omnivore

Partnership will bring third-party delivery service to Oracle Micros, POSitouch, Brink, Dinerware, XPIENT, and Maitre’D.

Aug

Berjaya Hotels & Resorts Engages SiteMinder for Rate Disparity Control

The chain offers travelers more than 3k rooms across the Asia Pacific and UK.

Aug

Lavu Strikes Deal for Sourcery

Acquisition complements Lavu’s restaurant management platform with end-to-end payment automation solutions.

Aug

Radpay Launches Digital Wallet

SpeedPath lets restaurants accept digital wallets without any capital cost or investment.

Aug

New Hotel Management Company, HOSDI, Announces Formal Launch

HOSDI provides third-party management for hotel owners, sales support and feasibility studies.

Aug

Paytronix Buys Open Dining

Open Dining will now be known as Paytronix Order & Delivery, joining a platform that includes Loyalty, CRM and Stored Value.

Aug

Valyant AI’s Enterprise Conversational AI Platform Leverages Data, Upsells at Drive-Thru

Good Times is experiencing an average 6% increase in spend per order and as much as a 23% increase on some days.

Aug

Sterling Group Selects GetSwift for Last-Mile Delivery Platform

Sterling Group operates Pizza Hut franchises and other restaurant franchises in Qatar.

Aug

John O’Connor Returns to Hospitality Management Corporation as Chief Operations Officer

He previously worked 10+ years with HMC as Director of Operations and is returning with more than 30 years of successful hospitality leadership.

Aug

HRI Lodging Simplifies Financial Processes with Aptech’s Cloud-Based PVNG Enterprise Back Office System for 25 Properties

HRI adds PVNG to Execuvue Business Intelligence and Targetvue Budgeting and Forecasting Systems for integrated financial analysis and decision making.

Aug

Aramark Acquires On-Demand Food Delivery Service

Good Uncle acquisition expands Aramark’s campus dining solutions

Aug

The Retail and Hospitality CISO Releases CCPA Guide

Guide will help hospitality companies better understand and prepare for California Consumer Privacy Act compliance.

Aug

Waitr Partners with Olo to Streamline Order Fulfillment for Restaurants

Agreement allows for POS integration, with potential to expand restaurant footprint.

Aug

Sava Holdings Implements VingCard Essence Door Locks

Hotel development company implements door locks with advanced encryption technology and the ability to upgrade to digital key functionality.

Aug

Deem Launches First Virtual Payment Program in Partnership with Conferma Pay

Program allows corporations to use virtual payment solutions for travel spend, starting with hotel bookings.

Aug

CKE Restaurants Appoints Andrew Robinson as Chief Human Resource Officer

Andrew Robinson will join CKE Restaurant Holdings, Inc., parent company of Carl’s Jr. and Hardee’s, as Chief Human Resource Officer. Robinson will report to Ned Lyerly, CEO. Robinson joins CKE from Starr Restaurants, a James Beard award-winning collection of boutique restaurants. At Starr, Robinson was responsible for activating the company’s growth strategy by building organizational capabilities and infrastructure.

Aug

More than 400 Hotel Properties Have Joined Concur TripLink Network

Approximately 8.9M TripLink users / 13k companies will be able to capture hotel bookings made outside of Concur Travel to gain immediate visibility into travel spend.

Aug

Harri Partners with OutMatch

Next-gen workforce management technology expands capabilities to assess candidates and further inform hiring decisions.

Aug

Super League Gaming Names Samir Ahmed CTO

Super League Gaming, a leading content and community platform providing competitive and social gameplay experiences across game titles, skill levels and venues, has appointed Samir Ahmed as its chief technology officer. Ahmed is an accomplished engineer who brings to Super League over a decade of senior leadership experience in the digital entertainment industry. Most recently, he served as head of consumer technology for IMDb, an Amazon company that is an authoritative website about movies, television and celebrities.

Aug