Lunchbox Acquires Spread, to Create No-Commission Delivery Platform
Lunchbox will help mom-and-pop restaurants break their reliance on third-party marketplace delivery apps.
Lutron Introduces Its Code-Smart Guestroom System Featuring Guest Presence Detection
As more energy codes require automatic lighting and receptacle control in hotels and sleeping units, Lutron introduces code-smart solutions that prioritize guest comfort.
Knowland Reports U.S. Meetings and Events Volume Growth of 42.1 Percent for July 2021
Major meeting markets of Chicago, Orlando and Washington DC show top meeting growth indicating the start of the rebound for flagship event cities.
UniFocus Partners with Rain to Deliver No-Cost Financial Benefits to Frontline Employees
Workforce optimization solution provider and on-demand payment team up to equip employers with solution to help attract and retain frontline workers with meaningful benefits.
Coco Collection Selects Cendyn to Power Their CRM and Loyalty Programs
Cendyn, an innovator in CRM, sales, and revenue strategy for the hospitality industry, is excited to announce Coco Collection has selected Cendyn to power their CRM and loyalty program across the Collection’s portfolio of boutique luxury resorts in the Maldives.
PPDS Announces Three New Software Partnerships at AAHOACON21 Bringing Extensive Personalization Capabilities to Philips Hotel TVs
Brand new partnerships add even more advanced hotel interface choices for hoteliers and their installers, bringing secure personalized content, applications and streaming solutions to hotel guests in Philips MediaSuite TV-installed hotel rooms.
Curator Hotel & Resort Collection Partners With Three Leading Telecommunications Providers
Telecommunications are a critical and necessary part of a hotel’s success, impacting guest experience and engagement, hotel sales efforts, and staff communications. Today,
“Quality phone service and telephone technology is essential for effective operations and guest communication, yet many hotels suffer from outdated, unreliable, and expensive solutions,” said Austin Segal, Vice President of Curator. “These three strategic partnerships will allow our independent member hotels to upgrade their systems and ensure they are providing reliable customer and employee communications.”
SHR Data Shows Record Direct Website Demand and Increased Conversion Rates
Hotels using the Windsurfer Booking Engine saw a combined record 3.3 million visitors in June 2021 and 3.4% of those travelers converted into bookings.
Town Hall Hotel Selects Suite of Agilysys Property Management, Point of Sale, and Sales & Catering Management Solutions
Property looks to Agilysys for cloud-native SaaS solutions including Agilysys Stay PMS, Agilysys Sales & Catering, rGuest Express, InfoGenesis POS And IG Flex.
Order Solutions Teams Up with Olo
Agents utilize Olo to place phone orders directly into a restaurant's POS system, creating a direct line of communication with the kitchen to quickly fulfill orders.
glh Targets Revenue Increase with Infor
London hotel leader set to optimize revenue with Infor EzRMS
EVO Payments Completes Buy Out of Anderson Zaks
The deal will expand Evo's tech-enabled payment capabilities and broaden its ISV network in the UK and across Europe.
Cvent Bolsters Virtual & Hybrid Event Offerings with Launch of Cvent Studio
Cvent Studio delivers powerful video production capabilities to help organizations create broadcast-quality content for virtual audiences.
Drive-Thru Voice Tool Raises $15M
Already deployed with restaurant brands including Fazoli's, ConverseNow is shown to increase average orders by 23% and revenues by 20% while adding up to 12 hours of extra deployable labor time per store per week.
Nomadix Unveils New Internet Gateway for Small and Mid-Sized Hotels and MDU Properties
Creates Quality Guest and Tenant Experiences Ideal for New Market Segments
Cloudbeds Partners with Rakuten Travel Xchange to Extend Reach
Cloudbeds Hospitality Management Platform collaborates with Rakuten Travel Xchange to drive global hotel distribution.
New App Provides Hotels, Resorts with Access to Additional Revenue Streams
Daycation app allows hotels to control all variables around occupancy, pricing, and offers to sell Day Passes, Cabanas, Day Beds, and more.
INTELITY and Volara to Bring Powerful Voice Command to In-room Guest Engagement
Amidst hospitality recovery, the joint voice command solution is set to elevate the guest experience and delivers premier in-room guest engagement.
GoTab Integrates with Compeat
With the GoTab/Compeat integration, restaurant operators can: access GoTab sales and labor data directly on Compeat, giving operators a detailed overview of accounting, inventory and labor data on one platform.
Honeywell, Nexii Team Up to Support Sustainable Building Development
Honeywell to be exclusive building technologies supplier for Nexii construction projects.
Optii Solutions Accelerates European Expansion in Housekeeping Operations with Integration of Mews
The partnership aims to simplify and eliminate processes that are time consuming or costly, and ultimately improve the guest experience
IHG Partners with weframe to Offer Meeting Room Tech Specifically Designed for Hybrid Work
weframe is an 86-inch, touch screen, cloud-based hybrid solution that replaces screens and projectors, flipcharts, and whiteboards for seamless digital participation by meeting attendees.
TraknProtect Earns OnWatch Certification for Efforts Towards the Reduction of Sex Trafficking in Hotels
OnWatch™ education platform teaches users to spot, report and prevent trafficking.
SHR Expands Google Connectivity to Drive Direct Traffic Through Free Booking Links
Windsurfer Booking Engine clients now have the ability to capture direct bookings from the world’s largest search engine by appearing throughout Google search results at no cost.
Amadeus, Duetto Expand Partnership
Hospitality revenue management service provider Duetto and Amadeus partner to provide more robust business intelligence to hoteliers looking to optimize their revenue strategies.
How to Reduce Post-Pandemic Travel Anxiety
Hoteliers have the opportunity to ease the tension guests are feeling by letting them use familiar technologies.
Tripadvisor and Reckitt Assemble Public Health and Disinfection Expert Panel to Guide Hospitality Businesses through Travel Recovery
Science-backed videos from Lysol Pro Solutions Expert Panel offer advice to business owners, as Tripadvisor updates Travel Safe feature.
GigNet Signs Agreement with Grupo Diestra to Provide High-Speed Internet for Renaissance Cancun Resort and Marina and Emporio Hotel and Resort Cancun
GigNet’s Fiber Optic Broadband meets guest demand for secure and reliable connectivity while traveling.
Four Popular Amsterdam Hotels Choose IDeaS for Automated Revenue Optimization
The hotel group sought a fully automated, decision-making solution they could trust to produce the highest possible revenue outputs. The revenue team had previously used a rules-based system, which required far too much human interaction and manual parameter setting.
RateTiger and Simplotel Announce Technology Integration
Hosts joint webinar to showcase how hotels can accelerate direct bookings through hotel e-commerce.
Appsuite and TableSafe Partner
Through a seamless integration to Oracle MICROS RES 3700 and Simphony platforms, Appsuite and TableSafe offer gift cards, loyalty and CRM together with pay-at-the-table in a premium end-to-end solution for dine-in restaurants.
Operto Hotel Sustainability Report Uncovers 4 Key Consumer Trends that are Also Good for Business
Going green boosts hotel revenue: guests willing to pay up to 75% more to stay in an eco-friendly hotel.
Cloudbeds Launches Websites, A Complete Website Design and Development Solution
Provides independent hoteliers inviting, informative, and intuitive websites to attract guests and increase revenues by up to 20% with direct bookings.
iDEAL Hospitality Partners Group Announces New Partnership with Impulsify
This partnership brings hotels new self-service grab-and-go retail solutions.
Institute of Hospitality to Build Online Platform for Flagship Mentoring Program
Platform will help mentees receive professional job interview training.
Ruby Tuesday, El Pollo Loco Sign on to Brightloom’s Customer Growth Platform
Brightloom uses first-party data, machine learning and predictive modeling to deliver results for more than 30 brands.
Aiden by Best Western Scottsdale North Adopts BeyondTV GuestCast to Cater to the Latest Trends in Guestroom Entertainment
Boutique property implements purpose-built hotel streaming solution to address guest demands for instant and secure access to personalized content on guestroom televisions.
ROAR for Good Staff Safety Platform Launches in New Properties in Illinois, Texas, and Florida
Platform helps hotels with recruitment and safety during historic labor shortage.
Electric Delivery Bikes Roll Into NYC
Dutch-X, a New York-based delivery service provider, recently acquired a fleet of Tern electric cargo bikes to help make deliveries in the Big Apple.
STUDY: Full-Service Restaurant Transaction Volumes Jump 47% in Q2
TableSafe Payments data sees growing revenues, transactions in 2021.
Cvent, Dragoneer Announce Merger
The transaction will provide Cvent with $801 million in cash which will enable the company to accelerate product innovation, increase research and development, reduce debt, and expand go-to market activities.
Hotel Mission de Oro Signs with Tripleseat Software
Cloud-based sales and catering software will provide hotel with comprehensive catering and CRM system.
Bbot Raises $15M
The hospitality tech company, a Start Up Alley finalist at MURTEC 2020, will use funding to fuel additional growth, expand developer capabilities and enhance its e-commerce platform.
Visual Matrix Partners with FLEXIPASS to Implement Digital Mobile Key Features in PMS Solutions
Leading PMS provider and award-winning mobile access provider will offer contactless experiences for hotelier guests.
Digital Signage Brand Pickcel Launches App for Menu Management
The software offers menu scheduling & day-parting.
Arena Del Mar Hotel Selects ASSA ABLOY Global Solutions and Zaplox for Digital Key Compatibility With Cloud-based Access Management
Oregon-based property leverages industry-leading technology and expertise to provide guests with contactless check-in and room access abilities via Vostio Access Management solution.
HITEC Ready to Welcome the Hospitality Technology Industry to Dallas in September
Event given the okay to proceed at 100 percent capacity from September 27-30, 2021 at the Kay Bailey Hutchison Convention Center in Dallas, Texas USA.
Vertical Booking USA & Lodgical Solution Merge to Become Zucchetti North America
Zucchetti North America will be selling Vertical Booking USA’s suite of reservations solutions and Lodgical Solution PMS to hotels and other lodging providers across North America.
22Miles Launches New Line of Ready-Built Digital Signage & Wayfinding Software Bundles
Compatible with market-leading hardware providers, the Digital Signage Ready (DSR) software-as-a-service bundles allow for easy content management and deployment of experiential digital displays, video walls, touchscreens and more.
Punchh's New Feature Streamlines Pickup Experience
Punchh Pickup is designed to reduce customer wait times while fulfilling takeout orders accurately and efficiently.
Rebel Hospitality Chooses Infor Hospitality to Deliver Great Guest Experiences
Infor HMS to help connect multiple properties through secure hospitality cloud platform.
Uniguest and Ungerboeck Integration Activates Simplified Event Management in JANUS CMS
Event professionals in more than 50 countries now have access to an intuitive CRM, space booking, event planning, communications, order management, exhibition management, catering, registration, A/V arrangement and full financials solution.
Food Procurement Tool Raises $100 Million
Choco’s core product is a digital ordering workflow and communication tool for restaurants and suppliers. Plus, a new CTO.
GuestEQ Redesign Simplifies Hotel Operations Management
Guest and staff communication platform introduces a social-style feed in version 2.0, creating an intuitive, streamlined communication tool to engage hotel staff and drive efficiency.
Travlled Enables 1:1 Personalization for the Hospitality Industry with a Platform Where Hotels Can Access Guest Managed Preference Profiles
The unique platform aims at personalizing the travel & hospitality industry, support hotels in post-covid times and giving guests the sovereignty about their own data.
Tripadvisor Plus Adds New Connectivity Options
New partnerships with SiteMinder, Roiback, DerbySoft and WebHotelier enable thousands of hotels to participate in the Tripadvisor Plus program.
GK Software Debuts Cloud4retail OmniPOS 5.19
Support for QSRs and full-service restaurants is a key feature of the new release, and GK Software includes this in its core POS platform.
UniFocus Upgrades Employee Engagement Surveys to Deliver Instant and Frequent Insights into Hotel Performance
Software provides hoteliers with real-time and actionable feedback into how to maximize staff retention and engagement.
Samsung’s The Wall Reshapes the Display Market with Ultimate Versatility and Ingenious Design
The Wall’s limitless installation options give businesses complete control over content viewing experiences.
New Technology From Cut+Dry Slashes Supplier Ordering Time By 50%
The technology is a unified ordering and payments platform that allows restaurants to order any product from any supplier, pay any business via bank transfer or credit card, and earn cash rewards directly from manufacturers.
DZS FiberLAN Infrastructure Selected for Asia’s First “Luxury Tech Hub Hotel” Delivering a World-Class Hyper-Connected Experience
Vietnam’s 6-star Dolce by Wyndham Hanoi Golden Lake Hotel picks DZS to transform guest experience, unlock cost savings, and deliver world-class multi-service performance, quality and security.
Squirrel Systems Launches Solution for Independent Restaurants
Squirrel Cloud POS Independent Restaurant edition enables independent restauranteurs to streamline operations and transform the guest experience from table to curb.
Sparkfly, Wisely Team Up to Redefine Restaurant Loyalty
The partnership will bridge the gap between customers’ real-time online and on-premise dining experience and data-driven marketing automation.
MicrobeProof Launches Clean-a-Card to Address Need for Rapid and Effective Automated Hotel Key Card Disinfection
Key card disinfection system achieves 99.9 percent microbe reduction and speeds up the cleaning process, reducing staff time and protecting guests and staff from pathogens on used cards.
Golf Destination Streamsong Resort Elevates the Guest Experience with SONIFI Technology
The new TVs feature custom channel lineups and sports packages, as well as STAYCAST, which gives guests the ability to cast content from 2,000+ streaming apps on their mobile devices to the in-room TV.
First Wave of Hotel Chains Connect to Tripadvisor Plus
Barceló Hotels, Millennium Hotels and Resorts and Pestana Hotel Group become the first hotel groups to connect their accommodation portfolios.
Alpine Investors’ ASG Acquires Hotel Operations Management Platform, ALICE, from Expedia Group
ALICE joins Transcendent, acquired in 2019, ProfitSword, acquired in 2020, and Visual Matrix, acquired in 2021.
Google, BlueZoo Partner to Provide Telematics for Hotel Buildings
Once only the domain of car insurance, telematics is now being used by hotel insurers to more accurately assess building occupancy-based risk.
SynergySuite Raises $7 Million
The raise allows SynergySuite to strengthen its position in the restaurant management software market.
Vacation Ownership Management Group SunStream Hotels & Resorts Making a Strong Comeback with Maestro Cloud PMS
Maestro’s complete property-management system is streamlining operations for seven of SunStream’s Southwest Florida properties, from owner reservation controls to accounting, and adding more with plans to completely digitalize the entire guest journey.
SiteMinder: Traveler Demands at an All-Time High, ‘Material Consequences’ for Hotels Not Prepared
Good news: 80% of Americans and Australians and 77% of UK travelers are not opposed to their personal data being used to improve their stay, which provides an open opportunity for hoteliers to meet the new highs in standards that are now expected.
Zoox Smart Data Reports Continued Boost in Online Traffic Connections During Q2, 2021
Big data provider enables over 27 million connections between January and June, increasing targeted advertising capabilities and revenues for customers.
Honeywell Study Reveals Pandemic’s Effects on Hotel Guest Behaviors
New data offers insights and implications that can help hoteliers prepare for a still-uncertain future.
Virdee Achieves Oracle Validated Integration, Enabling Digital Check-in for Hotels Around the World
OPERA users now have access to a seamless digital check-in solution that allows 100% of guests to bypass the front desk.
Paysafe Launches Safeguarding Model for the Travel Industry Globally
Specialized payments platform also outlines its vision for the future of payments risk management in the travel sector in its latest whitepaper.
Infor Achieves AWS Travel and Hospitality Competency Designation United States
Designation formally recognizes Infor’s deep hospitality expertise.
PPDS Introduces New Digital Display ‘Air Quality Sensor’ Solution for Improved Indoor Health and Safety
New Philips professional display-powered plug and play, ‘PPDS Air Quality Sensor’ solution lets schools and businesses (including hospitality) easily monitor the air quality inside to improve the wellbeing, health and safety of staff, students and customers, as well as reducing the spread of potentially harmful and debilitating viruses.
HTNG Elects New Vendor Advisory Council Members
The Vendor Advisory Council contributes thought leadership and develops solution-oriented concepts to shape technology priorities within the hospitality industry.
Cisco Completes Acquisition of Socio Labs
Socio Labs' hybrid event management platform is expected to be seamlessly integrated into the Webex Suite soon.
Knowland’s June Group Meetings and Events Data Shows Continued Growth with Healthcare Leading the Corporate Segment
June 2021 numbers indicate a resurgence of top tier markets
Vervotech Announces Tech Partnership Renewal with HotelPlanner
HotelPlanner will gain express access to Vervotech Mappings, a hotel and room mapping API that leverages the power of the latest AI/ML technology to get rid of duplicate listings, fill in missing data and provide users with the latest and most opinionated content on the market.
Instawork Raises $60M to Rapidly Expand Its Work Marketplace Connecting Local Businesses With Skilled Hourly Professionals
Instawork currently supports a number of industries, including food and beverage, hospitality, retail, and warehouse logistics.
Tattle and Punchh Team Up to Empower Restaurant Operators to Capture and Leverage Guest Experience Feedback
The integration combines the Punchh platform’s rich view of customer interactions across multiple touchpoints with Tattle’s ability to track incredibly detailed customer feedback across all ordering channels.
The Point of Sale Cloud Launches as the Next Generation Solution for Multi-Unit Restaurants
As a response to the challenges faced by the restaurant industry during the COVID-19 pandemic, the Point of Sale Cloud assists restaurants in deploying their own guest service experience for dine-in, delivery and pick-up across a variety of channels including in-store point-of-sale, online, mobile, phone and call center. In addition, The Point of Sale Cloud offers contactless options, kitchen management, payment processing, restaurant operations, team member engagement, and a comprehensive list of back-of-the-house functionalities.
American Hotel Brand Relies on RateTiger While on Course to Business Recovery
Two properties of Bel Air Hospitality by Thy Collection experiences growth leveraging RateTiger’s seamless connectivity with leading OTAs.
Oracle Acquires GloriaFood
Acquisition of online ordering, marketing platform provides native B2C applications in POS portfolio to empower independent restaurateurs to go digital.
Survey: Travelers Consistently Place Enhanced Safety & Cleanliness Protocols Toward the Bottom of Their List
Additionally, travelers overwhelmingly agreed that “upgrades on check-in” were better for increasing loyalty.
FETCH and Zaplox Announce Partnership
FETCH, a pay and order solution for hospitality venues from POS8, and Zaplox, a market innovator of the mobile guest journey and mobile key services for hotels, resorts, casinos and vacation homes, entered into a non-exclusive mutual referral program to strengthen and support the mobile guest experience.
PAR Technology Adds Data Analytics Platform OneDataSource to its Brink POS Integration Partner Ecosystem
OneDataSource is an above-store business intelligence platform suited for multi-unit and multi-brand operators with 15+ stores.
RateTiger Certified by Global Hotel Alliance (GHA) as a Recommended Distribution Partner
GHA hotel brands to leverage eRevMax’s extensive connectivity for improving operations.
Eaton Launches Software to Help with Disaster Avoidance for Distributed Power Infrastructure Management
Software provides information technology (IT) managers enhanced visibility and control over power infrastructure in enterprise or edge computing environments to avoid costly outages.
Ooma Partners with Jazzware to Bring Customized Connectivity Solutions to Hotels Nationwide
Jazzware (
Ooma and Jazzware have entered into a partnership to offer Jazzware certified hospitality applications and universal connection middleware using the Ooma Enterprise unified communications as a service (UCaaS) platform (
Shiji Distribution Solutions Signs Partnership with D-EDGE Hospitality Solutions
D-EDGE, a hotel distribution technology provider in hospitality, offers to 12,000 hotels worldwide, cloud-based e-commerce solutions that are well-integrated to cover all stages of hotel distribution.