April 2019
Apr
19
Retail & Hospitality ISAC Releases Anatomy of Account Takeover Report
Report provides ATO threat overview, best practices for detection & response.
Apr
19
Go Moment Receives +63 NPS Score, Three Times Higher Than the Industry Average for B2B Tech
Net Promoter Score puts Go Moment’s customer satisfaction levels alongside top organizations such as Apple, Starbucks, and Amazon.
Apr
19
New Strategy Chairs to Join HTNG’s Global Strategy Team
Mark Retnam of Hyatt and Katie Carter of ASPAC will serve as strategy chairs for HTNG's Staff Recruiting and Engagement Pillar.
Apr
19
Sliver Legacy Casino Adds Topgolf Swing Suite
Golf and interactive multi-sport gaming simulators add VR experience.
Apr
19
dormakaba Debuts Total Enterprise Solutions and Services for Architects, Designers and Developers at AAHOACON
dormakaba’s architectural consultation and new construction specification services simplify the development process.
Apr
18
Fuzzy's Expands Leadership Team
Fast casual restaurant industry veteran Michael Mabry will be the company's first Chief Development Officer.
Apr
18
U.S. Payments Forum: Cashless Society Unlikely
Consumers continue to want choice: cash, chip, contactless, mobile and more.
Apr
18
Vostio: The Future of Security and Guest Access Management
Cloud-based solution gives hotel staff the ability to manage every aspect of their security access operations at any time, from anywhere.
Apr
18
Quantum Metric's New Feature Offers Real-Time and Automatic Response to Enhance Digital Experiences
"Activate" enables businesses to transform behavioral data into triggers for in-the-moment user experience decision making.
Apr
18
Fourth Adds Six Restaurant Groups
Bar Louie, Bolay, FoodFirst, Metro Diner, Pinstripes and Shari's join Fourth's growing list of U.S. clients.
Apr
18
Why Hoteliers Should Focus on Internet Services More than Ever
94% of 18-64 year-olds use the internet, most doing so constantly.
Apr
18
Glen Eyrie Castle & Conference's New Cloud PMS Transforms Operations
Cloud-based PMS simplifies operations and allows for remote monitoring of property operations.
Apr
17
Hudson Yards Chooses Exeter Retail DataHub for Sales Data Analytics
The DataPoint International platform gives real-time access to data.
Apr
17
Research: Sixty-Two Percent of Consumers Regularly Use an Accommodation App When Traveling
According to travel tech firm Criton, 74% of consumers would use the app of a favorite hotel.
Apr
17
Tuscany Suites & Casino Selects Phi Gaming Lush Promotional Kiosk Platform
Tuscany will use Phi's Lush platform and promotional kiosk solution for its loyalty and patron management needs.
Apr
17
Kitchen United Expands to San Francisco, LA
The company is adding a second kitchen center in Chicago.
Apr
17
IDEMIA Selected by Royal Caribbean Cruises Ltd. to Securely Expedite Passenger Debarkation Through Biometric Verification
Facial recognition tech makes the process for passengers exiting the ship significantly faster.
Apr
16
Hotelbeds and OYO Hotels & Homes Announce Distribution Partnership
OYO gains access to Hotelbeds’ 60k clients, including tour operators, points redemption schemes and retail travel agents; Hotelbeds’ clients will have access to OYO’s portfolio of more than 18k franchised and leased hotels and more than 10k homes and villas.
Apr
16
eRevMax Partners with Kuwaiti Technology Provider EEMC
EEMC to be official sales representative of eRevMax' RateTiger solution.
Apr
16
Lightspeed Introduces Loyalty Solution
Lightspeed, a cloud point-of-sale system for independent restaurants, introduces Lightspeed Loyalty. The new technology enables restaurants to engage customers, reward repeat business and build a loyal following.
Lightspeed Loyalty gives retailers and restaurants the ability to create a dialogue so that first-time guests become regulars and existing customers become more engaged, all from a single platform.
Apr
16
Cobalt Holdings, Inc. Changes Name to GigNet, Inc.
New name reflects consistency of brand with company’s Mexican subsidiary.
Apr
16
SalesVu Partners With Square
The partnership will allow SalesVu’s free applications to integrate with Square’s payment hardware for increased capabilities and enhanced user experience.
Apr
16
Ambassador Hotel Oklahoma City Enhances Guest Connectivity and Convenience via Network Infrastructure Update
Upscale 1920s property leverages HIS to upgrade Wifi and provide each guest with latest in content casting abilities and voice-activated amenity control.
Apr
15
Events DC Helps Visitors Navigate Convention Center with Volara-Powered Amazon Alexa
Visitors to the 2.3 million square-foot Walter E. Washington Convention Center are now guided around the facility and hosted events via wayfinding kiosks hosting the voice assistant.
Apr
15
M3 Launches New Business Intelligence Platform
The platform, called Insight, combines business intelligence, analytics and big data to increase efficiencies and reduce expenses for hoteliers.
Apr
12
Punchh Launches WiFi Marketing to Lure in New Walk-In Customers
Tool helps restaurants expand their loyalty program to first-time customers.
Apr
12
TouchBistro's Research on the State of Full Service Restaurants
Survey of 500 FSRs throughout the US provides key benchmarks for FSR operations.
Apr
12
Uber Eats Teams Up with Hooters on Promo
Customers get free delivery Sunday and will have a chance to win free delivery for a year from Uber Eats
Apr
11
TimePayment Buys Kingswood Leasing
The company is a provider of specialized sales financing solutions for equipment sellers in the restaurant and hospitality industries.
Apr
11
New GM for The Clift Royal Sonesta Hotel
San Francisco property named hospitality veteran Euan Taylor as GM.
Apr
11
Merchant Link Announces Integration with Ingenico’s Telium TETRA Platform
The solution enables merchants to accept all forms of electronic payment at the point of service.
Apr
11
Cabletime Showcases TV-On-Demand Alternative at HITEC
RoomStar is a live TV and OTT TV solution for the hotel and hospitality market.
Apr
11
Broadband Hospitality Expands into Senior Living Market
More than 67% of seniors use the Internet.
Apr
11
Mobivity Introduces Consumer Frequency Technology
Brands can now assess guest frequency impact of product combinations, pricing and offers programs in real-time.
Apr
10
Hapi Adds 'Hapi Connect' to Salesforce AppExchange
Hapi's hotel customers can now benefit from integrated data streams within Salesforce.
Apr
10
Farmer Boys Hires Vice President, Chief People Officer
Arlene Estrada Petokas oversees employee development & helps drive system-wide performance.
Apr
10
Star Micronics Teams Up with Flash Order for Self-Ordering Kiosk Solution
Complete system for order taking with a kiosk, menu wizard, and full-featured Kitchen Display System (KDS)
Apr
10
Zebra Introduces MC9300 Mobile Computer
Zebra Technologies Corp. introduces the Android-based MC9300 mobile computer, TC8300 touch computer and ATR7000 RTLS reader. As the next evolution of the MC9000 series, the MC9300 enables businesses to modernize their mobile solutions to keep up with the growing demands of e-commerce while shortening training time, improving fulfillment speed and accuracy and increasing productivity by as much as 10 percent compared to competing devices.
The MC9300 is ideal for inventory management.
Apr
09
Wetzel’s Pretzels Partners with Kitchen United to Test Delivery
Company continues to expand its footprint outside of malls.
Apr
09
TokenWorks Introduces Fake ID Detection Solution
IDentiFake Plus determines authenticity by comparing images to a library of authentic IDs and known fakes, performing forensic checks of holograms, micro-printing, ultraviolet and infrared images and other document specific security features.
Apr
08
GlobalReach's Hotspot 2.0 WiFi Delivers Communications & Monetization Capabilities to Hotels
The GlobalReach Hotspot 2.0 solution allows easy, secure and frictionless WiFi connectivity and monetization.
Apr
08
Idealpos Brings Its POS Software to the U.S.
EMV-certified software tailored for full-service, QSR restaurants, cafes, bars and retail
Apr
08
Angie Hospitality Introduces New PassPoint Hotspot 2.0
Solution with Global Reach Technology streamlines and simplifies guest WiFi connectivity.
Apr
08
HUNGRY Announces $8 Million in Series A Funding
HUNGRY will use the funds to continue investing in its digital marketplace and logistics platform.
Apr
08
Seiko Instruments Adds New POS Printer
RP-F10 POS Printer offers a 4.3-inch optional color LCD screen.
Apr
08
Agua Caliente’s Sports Bar Adds Large LED Displays
Advanced LED Displays selected Christie Spyder X80 and Spyder X20 multi-screen windowing processors.
Apr
05
Lonely Planet Pioneers "Bookable Content" with AI-Tech Travel Start-Up TRILL Travel
Acquisition of TRILL Travel allows Lonely Planet to leverage AI tech to convert influencers' digital content into bookable experiences.
Apr
05
Flynn Restaurant Group Promotes Tim Flatley, Aaron Kirkman to VPs of Ops
VP of Ops Mike Herbert and Gary Koch to retire.
Apr
05
Tamu App Offers Group Bookings, Pre-Paid Orders for Restaurants
Tamu incorporates the entire customer journey in one app. Restaurants pay nothing in advance.
Apr
05
Zenreach Drives 7.5 Million Customers Back To Restaurants In One Year
Zenreach's proprietary Walk-Through Rate measures when a customer walks into a physical location within seven days after seeing a marketing message online
Apr
05
Remitly Introduces Custom Money Transfer Service to More Cruise Ship Workers
Cruise ship workers can now skip the kiosk at the port and send money from the ship with their smartphone to the Philippines, India, and Indonesia.
Apr
05
GPS Hospitality Buys 75 Pizza Hut Locations
Kent Dawdy was hired to be Vice President of Operations & will lead this new division within the company
Apr
04
Parts Town Celebrates Q1 2019 with New Master Distribution Partnerships: Electrolux Professional & Kelvinator Commercial
Electrolux Professional's cleaning detergents are meant for commercial dishwashers and ovens, rinse aids and degreasers.
Apr
04
inCruises International Expands into Russia with Ingenico
inCruises International, a cruise membership club, announced its further expansion into Russia through a unique solution from Ingenico Group.
Apr
04
APOLAN Names the Top Trends Driving Passive Optical LAN Adoption for Next-Generation Smart Buildings
Passive Optical LAN offers future-ready, cost-effective digital transformations in smart environments
Apr
04
Little Caesars Hires Jeff Klein as New SVP of Global Marketing
Klein has spent 20 years in marketing leadership positions, most recently as CMO for Global Foodservice at PepsiCo.
Apr
04
eRevMax Completes Integration with Argentinian Hotel Technology Provider
Interface with CQR Sistemas to allow automatic rate and availability update to OTAs.
Apr
04
The Dynamic Spectrum Alliance Brings Together Government and Industry Leaders to Discuss the Future of Spectrum Management at Its Global Summit 2019
The International Telecommunication Union will be joined by wireless industry players as demand for spectrum resources continues to rise.
Apr
04
Cloud5 Communications Taps Marriott Veteran Neil Schubert to Lead Product Management and Development
Industry Expert Pitches Cloud5 Hospitality Dashboard Experience as Industry Future at TechOvation Semi-Finals during HT-NEXT in New Orleans
Apr
04
Compeat Adds Tony Hall as CTO to Drive Innovation, Scalability and Growth
Hall will oversee the strategy and performance of Compeat's overall technology platforms and systems, with an emphasis on platform modernization, integration, talent development, and releasing new, innovative products and features to the market.
Apr
04
Interact with Hospitality's Purpose-Built Virtual Assistant and Voice-Activated Tech Solution During HT-NEXT 2019
While visiting New Orleans for HT-NEXT, stop by the historic "Big Easy" boutique hotel -- The Mercantile Hotel New Orleans -- and meet Angie.
Apr
03
The One Group Hospitality, Inc. Appoints Tyler Loy as Chief Financial Officer
Loy's previous experience includes Pacific Bells and McCormick and Schmick's Seafood Restaurants.
Apr
03
Sparkling Hill Resort Offers Guests an ‘Extraordinary’ Wellness Experience with Help from Its PMS
AAA Four Diamond destination delivers individualized attention to each guest’s unique needs and preferences with Maestro PMS.
Apr
03
Givex Announces Global Partnership with Best Western Hotels & Resorts’ Best Western Travel Card Program
With plans for future growth, 4,500-unit global hotel chain upgrades gift card processing platform with Givex.
Apr
03
Tocaya Names CFO Mikey Tanha President
Fast-Growing Fresh-Casual Concept welcomes Matt Smith as CMO.
Apr
03
Beekeeper to Debut Shift Schedules at HT-NEXT 2019 in New Orleans
New mobile tool reduces use of non-compliant messaging services in the workplace by moving shift schedule communication to Beekeeper.
Apr
03
Middleby Acquires Powerhouse Dynamics, Inc.
Acquisition will enhance Middleby's Connect IoT platform for restaurants.
Apr
03
Quicktext and Alcatel-Lucent Enterprise to Address the AI-Powered Voice Assistant Market for the Hospitality Industry
The two companies join forces to help hotels offer end-to-end digital services and optimize the guest experience at every step of their stay.
Apr
03
Legrand Expands Furniture Power Center Collection
Collection now includes a full suite of products with USB-C ports.
Apr
03
Hotel Internet Services Survey of Hoteliers and Guests Reveals Latest Hospitality WiFi Trends and Expectations
Newly unveiled research conducted on more than 670 guests and 200 hoteliers demonstrates how evolving online behaviors are placing greater demands on hotel WiFi networks.
Apr
02
Aruba Simplifies Enterprise IoT Adoption with Automated Security, Wireless Solutions
These solutions allow enterprises to remove IoT security and connectivity barriers, while decreasing associated operational costs and complexities.
Apr
02
TPI Hospitality Leverages ProfitSword Integration to Maximize BI Transparency and Efficiency
Developer and operator of hotels, restaurants and conference centers implements ProfitSage platform to provide all staff levels with instant access to real time performance data and budgeting/forecasting abilities.
Apr
02
RPOWER Releases RPOWER v2019
Updated Software to help improve efficiency and profitability of restaurants.
Apr
02
Bojangles’ Names Jackie Woodward Chief Marketing Officer
Randy Poindexter is retiring after 28 years.
Apr
02
Seiko Instruments Names Matt Schmitz to Lead Business Development, Sales and Strategy Efforts
Schmitz to focus on thermal printer company's overall worldwide expansion, growth, and go-to market strategies.
Apr
02
ezCater Raises $150M
ezCater will use the funds to continue its global expansion of its catering marketplace and software platform for restaurant operators.
Apr
02
Angie Hospitality Introduces New PassPoint Hotspot 2.0 Technology to Streamline and Simplify Guest WiFi Connectivity
Hotspot 2.0 compatibility adds simplified authentication of WiFi-enabled guest devices and seamless, secure connectivity for users of hospitality's only purpose-built virtual assistant.
Apr
02
Quore to Showcase Its Award-Winning Housekeeping Management and Engineering Solutions at HT-NEXT in New Orleans
Technology improves communications between guests and staff by streamlining housekeeping, guest relations, engineering, and every other aspect of running a hotel.
Apr
01
Dickey’s Barbecue Pit Promotes Jay Rooney to CFO
For the past two years, Rooney has served as Vice President of Finance and Accounting.
Apr
01
HTNG Announces New Joint Workgroup: Unique Global Identifier
HTNG to work with HFTP, HEDNA and OpenTravel Alliance to achieve consensus and generate implementation of UGIs.
Apr
01
Avaya Taps Nuance to Deliver New, Easy-to-Navigate Conversational Interfaces for AI-Enhanced Customer Experience
Extends Collaboration with Avaya A.I.Connect Partner
Apr
01
Delaget, Netchex Partner on Data Management, Payroll Integration
The two companies deliver an integrated data and employee management solution for the restaurant industry.
Apr
01
TIME Hotels Elevates Guest Services with Avaya Communications Systems and Contact Center Upgrade
The hotel group has cut its communications CapEx and OpEx by 30 percent while enabling guests to take advantage of immediate customer service via channels of their choice.
March 2019
Mar
30
Gregorys Coffee Partners with Mobile Pickup App
Gregorys will leverage Ritual’s ‘Piggyback’ Feature to enable peer-to-peer coffee delivery.
Mar
29
INTELITY and SkyTouch Team Up to Mobilize Staff and Property Management
The integration gives hoteliers the ability to monitor guest and staff activity from anywhere on property.
Mar
29
Cedar Fair Entertainment Partners with FreedomPay to Implement Its DecisionPoint Network at Its Amusement Parks, Water Parks and Hotels
DecisionPoint Network is an advertising platform offering that offers security, speed of onsite payments while offering relevant advertising in real time.
Mar
29
Spectrum Concessions Selects Noble to Offer On-Premise Digital Ordering
The mobile ordering solution to allow guests to securely order and pay for food and drinks at participating venues.
Mar
29
Dutch Bros Coffee Names Keith Thomajan as Chief of Staff
He will work alongside CEO Travis Boersma and President Joth Ricci in guiding the company's philanthropic mission and strategic growth plan.
Mar
29
BKD’s Backyard Joint Chooses NorthStar POS
One of the advantages to the NorthStar system is the point-to-point encryption that ensures secure credit card processing.
Mar
29
Ed Lang Named VP of Rewards Network
Rewards Network, a fintech company providing capital, marketing, and loyalty rewards for the restaurant industry, has named Ed Lang to the newly created role of Vice President, corporate development.
He will be creating and implementing strategic initiatives to drive new business. He will join the company’s senior leadership team, and will jointly report to Ed Eger, CEO of Rewards Network, and Shane Kern, CFO.
Lang’s significant experience in corporate and business development spans the travel, mobility, ecommerce, and technology industries.
Mar
29
ONE Group Hospitality Names Tyler Loy as Chief Financial Officer
Loy has served as Vice President of Strategy since September.
Mar
29
Myanmar Hotel Updates Audio Solution with HARMAN Equipment
Novotel Yangon Max is a five-star luxury hotel in the Myanmarese capital of Yangon.
Mar
29
Little Caesars Promotes Ed Gleich to Chief Innovation Officer
Gleich has been leading marketing efforts for seven years.
Mar
28
HFTP Research Report Sheds Light on Hotels’ Pre-opening Budgets and IT Timelines
Report finds a wide variety in the interpretation of what should be contained in the pre-opening budget.
Mar
28
Travel Industry Apps Lag Substantially Behind Credit Card and Banking Apps, J.D. Power Finds
As travel apps rapidly replace everything from boarding passes to car rental and hotel room keys, many such apps are falling short of user expectations.
Mar
28
Exterity, Sony Achieve Integration Between ArtioGuest and BRAVIA TVs
BRAVIA TVs have built-in Chromecast functionality allowing guests to easily share content from subscription services on their mobile device directly to the Sony screen.
Mar
28
EZCater Buys Monkey Group
Brands that use both platforms will benefit from new POS integrations and streamlined data flow.
Mar
28
ViaTech Launches Hospitality Hub for Hilton
The Hub houses training and marketing materials and other brand resources for Hilton employees and franchisees.
Mar
27
The Next Generation of Hotel Security and Guest Convenience with Location Technology
Geolocation-based tech is helping transform the way hoteliers manage their operations.
Mar
27
Grand Sierra Resort and Casino Installs dormakaba BLE Enabled RFID Electronic Locks
dormakaba-certified installers converted 2k magstripe guestroom door locks to RFID in less than a month.
Mar
27
Will Virtual Assistants Boost Hotel Guest Experience?
By installing in-room voice-controlled virtual assistants, hotel operators can provide guests with the convenience and ease of lifestyle they’ve grown accustomed to in their own homes.
Mar
27
MaintainX Raises $3.8M to Digitize Workflows for Deskless Employees
Select Subway franchises, Marriott among the hospitality companies
Mar
27
Sky UK Teams with ATX Networks to Revolutionize the Hotel/Hospitality TV Experience
ATX MD16 anchors European Satellite TV provider’s recently launched television service for hospitality industry.
Mar
26
'Alohilani Resort Waikiki Beach Upgrades Guest WiFi to Allow Guests to Stream, Cast Content
Hawaiian resort partners with HIS to identify and implement an updated Wi-Fi infrastructure.
Mar
26
Oracle Updates OPERA Cloud Service
Cloud services now offers open APIs enabling faster and easier integration with third-party providers.
Mar
26
Apple Hospitality REIT Announces Executive Leadership Transition Plan
Changes to COO and CFO positions expected in 2020.
Mar
26
Book4Time Announces Integrated Payment System with CardConnect
Hospitality, spa and wellness industries experience streamlined business operations and processing fee savings through new software integration.
Mar
26
Inspire Brands Taps Sephora Exec to Fill CIO Post
Former CIO Darla Morse will transition from Inspire to become Chief Information Officer of CKE Restaurants, a restaurant company that is also majority-owned by Roark.
Mar
26
Rosnet Introduces New Data Visualization Platform, Intelligent Analytics
Rosnet is rolling out Intelligent Analytics, the company’s new integrated data discovery platform. Intelligent Analytics assists users in gaining insight into data relationships by placing data in a visual context.
Intelligent Analytics compiles data across the various platforms being used in the restaurant space and then illustrates the analytics. Intelligent Analytics leverages the power of visual language to highlight gaps, changes and patterns in the ways most coherent to the human eye.
Mar
26
AutoClerk Partners with Artificial Intelligence Company Akia to Re-invent the Hotel Guest Experience
AI powers conversations between staff/guests, creates work orders for housekeeping and maintenance, orders valet service, and even calls for a bellman.
Mar
26
Casino on Phu Quoc Deploys Scalable, Networked Audio Solutions
BaSao Investment takes gaming experiences to new levels with HARMAN Professional Solutions
Mar
26
McDonald's Uses Augmented Writing for Recruiting Emails, Job Posts
Textio Hire improves the language in job posts to speed up the time to fill a position by two weeks and improves response rates to recruiting emails by 20% .
Mar
25
Chargifi Finds 25% of Millennials Have Left an F&B Venue Because They Couldn't Charge Their Mobile Device
Hospitality industry has real opportunity to profit from consumers’ insatiable desire to stay connected.
Mar
25
‘Cake Boss’ Teams Up with Ordrslip to Create Mobile App
Carlo’s Bakery introduces a mobile ordering app for the Times Square location
Mar
25
WorkJam: 61% of Hourly Employees Quit Due to Scheduling, Communication Pain Points
The solution could be a BYOD policy as employees are willing to use their own mobile devices to access schedules, training materials, pick up shifts and more.
Mar
25
TourConnect Adds to Global Network with Two New Zealand-Based Travel Brands
Wayfare Group and Millennium Hotels & Resorts to focus on streamlining their contracting process using TourConnect.
Mar
22
SOCi Launches Reputation Insights for Sentiment & Competitive Monitoring
SOCi Reputation Insights helps multi-location brands better monitor online review content for quick response and proactive localized social management.
Mar
22
ProfitSword Releases Report Analyzing the Latest Trends in Data Forecasting and Budgeting Technology
Newly published document demonstrates how advances in innovation are allowing hoteliers to overcome the complexities of data management, while allowing for streamlined operations and real-time access to information.
Mar
22
Kitchen United Adds Restaurant Partners to Pasadena Location
The Halal Guys, Wetzel’s Pretzels and Fresgo are newest brands to join the kitchen center.
Mar
22
Instawork Launches in San Diego
On-Demand staffing app for gig workers and hospitality businesses brings economic opportunity to "America’s Finest City"
Mar
22
NEC Display Solutions Adds UHD Displays
New V Series large format display features 4K UHD resolution and slim, modern design.
Mar
22
ALICE Eliminates "Teething Pains" for EXchange Hotel Vancouver
Hotel uses ALICE to optimize hotel operations, communications.
Mar
22
HARMAN Professional Solutions Creates an Enchanting Lighting Experience for Pan Pacific Singapore’s Ballroom
MYNALIGHT creates a custom smart ceiling installation for Pan Pacific Singapore using Martin by HARMAN VC-Dot 1 LED strips.
Mar
22
New Data from OTA Insight Highlights the Root Cause of Rate Parity Issues
OTA Insight unveils key findings from infographic alongside Annual Hotel Parity Review for Europe and North America
Mar
22
Thanx Teams Up With Olo to Provide Integrated Digital Ordering
Advantages of the integration include enhanced customer engagement and loyalty.
Mar
21
IntSights Threat Research Report Highlights Cybersecurity Risks for the Hospitality Industry
Report reveals major global hotel brands dominate dark web chatter.
Mar
21
Wayback Burgers's Food Truck Concept Combines Delivery with Mobile Kitchen
Electric food truck that brings the kitchen to its customers.
Mar
21
INTELITY Partners with The Howard Hughes Corporation on New Voice Technology Program
The company celebrates successful use of innovative voice request skill in property’s pilot program.
Mar
21
Omni Hotels and Resorts Partners with IDeaS to Transform Total Property Revenue Performance
Omni will implement revenue science to strategically enhance portfolio-wide profits encompassing more than 21,000 guest rooms and nearly two million square feet of event space.
Mar
21
Nuvola Partners With Evolutix to Reduce Hotel Energy Expenses
Partnership allows both hotel staff and guests to manage room settings and requests from one platform while reducing energy and operating costs in unsold rooms.
Mar
21
CBORD Partners with Xenial to Offer Omni-Channel Ordering
Partnership delivers optimal kiosk solution for higher education and hospitals.
Mar
20
Hotelogix Launches Unified Marketplace Platform for Hotels
Marketplace lists 75+ integrations across hospitality tech categories.
Mar
20
Tim Hortons Reveals New Rewards Program
Tims Rewards program includes a reusable card and a mobile app.
Mar
20
iVvy Venue Technology Achieves Oracle Validated Integration with Oracle Hospitality OPERA PMS
Sales and catering solution offers Oracle Validated Integration of contacts, blocks and room reservations plus, syncs ARI from OPERA PMS back to the iVvy dashboard.
Mar
20
Rosewood Hotels & Resorts Selects InfoGenesis POS for its Five-Star Tuscan Resort—Castiglion del Bosco
The property boasts 23 suites and 11 luxury villas, two restaurants, a cooking school and kitchen garden as well as a spa.
Mar
20
Crystal Springs Resort Launches Smartconcierge Ivy at Grand Cascades Lodge and Minerals Hotel
After Ivy's launch, the Grand Cascades Lodge saw 25% increased guest engagement, 59% automation of guest communications, and 26% of 5-star-rating guests writing positive TripAdvisor reviews.
Mar
20
Checkers and Rally's Launch Delivery Platform
Solution has five national delivery services in one single, seamless point-of-sale system.
Mar
20
Cendyn Launches ePlanner Platform
Redesigned hotel sales and group operations tool delivers enhanced functionality via UX, branding and editor features.
Mar
20
Postmates Party Lets Customers Share Deliveries and Save
Postmates Party tells customers in real time what people around them are ordering from restaurants.
Mar
20
Oracle Cloud Helps Drive Efficiency and Innovation for MGM Resorts International
Entertainment trailblazer moves to cloud applications to support growing and diversifying business demands.
Mar
20
Indonesian aparthotel Improves Online Sales with eRevMax
The Malibu Suites – Balikpapan leverages RateTiger to manage OTAs.
Mar
19
Ctrip signs China-focused Distribution Agreement with Millennium Hotels and Resorts
MHR will partner with Ctrip's membership program, which will certify its properties as "Chinese Friendly Hotels" and enable them to benefit from Ctrip's influential ranking system.
Mar
19
New Castle Hotels & Resorts Installs Aptech’s PVNG Enterprise Accounting System for 21 Properties
After converting to PVNG, all New Castle Hotels & Resorts properties have access to payment status of their vendors and can enter their own accounts payable invoices.
Mar
19
5-Star Manhattan Property Boosts Online Guest Review Scores with Advanced Wi-Fi Services
The Wagner at the Battery also ensures staff safety with property-wide panic button signal coverage.
Mar
19
dormakaba Simplifies Upgrade Process for Magstripe Users Moving to RFID/Mobile Access Electronic Locks
Migration Path to dormakaba RFID Lock Systems Includes Advanced Ambiance Access Management Software
Mar
19
Next Wave of Payment Evolution: Choice
During the 12th Annual Payments Summit, speakers discussed how important it will soon become to offer customers the ability to pay how "their way."
Mar
18
Wendy's Launches New Product with Digital Offers
Wendy’s is teaming up with DoorDash to offer customers a chance to score two offers through Sunday, March 24. Customers placing digital orders via DoorDash website or mobile app use the code FREEBIGGIEBAG at checkout to receive a free $5 Biggie Bag – complete with the new Bacon Double Stack, 4-piece chicken nuggets, small fries and a small drink, while supplies last. Customers receive $0 delivery with any DoorDash order of $10 or more.
This deal is available for a limited time, only with DoorDash.
Mar
18
Guestband Launches Wearable Tech for Hotels, Resorts
Wearable tech improves guest experience and offers hoteliers valuable insights into the use of their facility.
Mar
18
Visa Named Official Payment Technology Partner at Hudson Yards
Visa cardholders will receive exclusive access to on-property and dining experiences.
Mar
18
Triometric Debutes Next Gen Data Intelligence Platform
API platform will extend data access and deliver faster insights for B2B online distribution analysis.
Mar
18
EZee Becomes an Airbnb Preferred Software Partner
eZee users can manage their Airbnb messages and promotions from the eZee channel manager.
Mar
18
Papa John’s Forms National Partnership with DoorDash
More than 60% of the pizza company’s transactions are online.
Mar
18
FoodMaven Announces New Sustainability Initiative with Local Hospitality Partners
Hilton Properties Among First Participants in Denver; Initiative to help hotels source local, sustainable food products for their kitchens.
Mar
18
Motorola Solutions Launches MOTOTRBO Nitro, a Fully Managed Solution for Business-Critical Voice and Broadband Data
Private broadband land mobile radio (LMR) solution uses CBRS to provide commercial customers such as hotels with high quality voice and broadband data capabilities, while retaining the immediate and direct connection of LMR.
Mar
15
Domio Baronne St. Brings Hospitality Innovation to New Orleans
Tech-hospitality brand, Domio, introduces new apartment-hotel concept in the city’s Warehouse District.
Mar
15
Eleven Releases Guest Wi-Fi Management eBook for Hotels
eBook offers tips on guest Wi-Fi management, essential features of a central guest Wi-Fi platform and insights into the future of guest Wi-Fi.
Mar
15
Burger King Introduces $5 Monthly Coffee Subscription
Customers have to redeem the offer through the mobile app.
Mar
15
Star Micronics Introduces Wide Format Thermal Printer
AirPrint allows POS systems to easily integrate with any iOS device.
Mar
15
Epos Partners With TableUp to Offer Online Ordering
TableUp empowers restaurants to offer an online ordering system that can be customized.
Mar
15
Digital Diner Launches Solution to Resolve Tablet Turmoil
All third-party delivery orders come into one interface with one comprehensive sales report.
Mar
14
Runtriz Pay Brings Caesars’ Guests Fast, Secure and Simple Payment So They Can Stay in the Game
Caesars Entertainment expands partnership with Runtriz to maximize F&B revenue, drive efficiency, and optimize guest experience with the convenience of Runtriz Pay
Mar
14
TWA Hotel at JFK Airport Selects Sabre to Power Its Distribution Strategy
Sabre offers an open-architecture platform that integrates critical hospitality systems to optimize distribution, operations, retailing and guest experience.
Mar
14
Factor4 Announces Gift Card Integration with Linga POS by Benseron Hospitality
Integration allows for processing of gift card transactions in real time, online reporting, technical support, card product and card marketing.
Mar
14
Polaris Wireless Launches 3D Location Platform for Application Developers
New platform enables real-time vertical, indoor location for a diverse range of industries including public safety, hospitality, retail and healthcare.
Mar
14
Live! Casino & Hotel Improves Guest Experience with New Mobile App
App allows guests to book hotel reservations, order drinks while playing from select slot machines, and participate in special promotions.
Mar
14
Concur TripLink and HRS Announce Integration
Travel Programs can access unique HRS corporate hotel rates.
Mar
13
ALICE Helps the Luxury Chablé Resort Take Communication and Staff Operations to the Next Level
ALICE provides Chablé Resort & Spa with an operations system to record and track internal guest requests for effective and efficient communication.
Mar
13
Cox Business to Upgrade Las Vegas Convention Center Network and Power Massive Facilities Expansion
Three-year, multi-million extension includes all wireless and wireline network services.
Mar
13
Luxury UK Hotel Trusts RateTiger Shopper for Pricing Decisions
The Greenbank Hotel uses RateTiger Shopper to monitor trends in room rates, both past and current, as well as predict future rates more accurately.
Mar
13
7 Cedars Casino Selects Visual One Property Management System
Agilysys’ Visual One PMS will work in conjunction with other already implemented Agilysys solutions to enable a more comprehensive guest view to help deliver unmatched high touch guest service.
Mar
13
SageNet Introduces SageVIEW.dtx Outdoor Digital Signage Solution for Drive-thru Environments
SageVIEW.dtx includes all-weather enclosures, lighting, security, power, network connectivity and maintenance.
Mar
13
Comcast Makes X1 Platform Available to Businesses Nationwide
Comcast Business Now Offers New Video Service to Bars, Restaurants, Hotels, Gyms and More
Mar
12
MeetingPackage, IDeaS Smart Space Announce Partnership
Smart Space users will be able to optimize the online sale price of meetings and events space through the MeetingPackage Distribution Network.
Mar
12
Downtown Grand Hotel & Casino Standardizes on Aruba to Deliver IoT-enabled “Smart Rooms” and Exceptional Guest Experiences
Las Vegas entertainment destination to blanket full urban block and 1,000+ hotel rooms with high-speed Wi-Fi and location services.
Mar
12
eatsa Announces Product Suite for Growing Virtual Restaurant Industry
New Deliveroo Food Market in Singapore powered by eatsa’s fully-automated restaurant experience.
Mar
12
Yumpingo Brings Transformative Guest Sentiment Solution Technology to Independent Restaurants in Partnership with Deliveroo
Yumpingo to serve as Deliveroo’s exclusive guest feedback partner for 18,000 UK restaurant partners with the launch of Yumpingo Go.
Mar
12
Zello Releases New Emergency “Panic Button” Feature
Push-to-talk voice messaging service unveils emergency alerts feature.
Mar
12
Blue Tree Hotels Implements Aerohive’s Cloud-Managed Wireless Solution
After being selected by the World Cup to host delegations at their Latin America hotel sites, Blue Tree Hotels chose to upgrade their WiFi network in anticipation of high internet demand from guests.
Mar
12
Avvio Champions User Experience with New Booking Engine Innovations
The front-end design and functionality of the booking engine has been enhanced to provide better guest engagement and conversion rates.
Mar
11
David Deno Named CEO of Bloomin’ Brands
Liz Smith to step down as CEO and will serve as Executive Chairman of the Board
Mar
11
Airbnb to Acquire HotelTonight
HotelTonight is a last-minute hotel booking service for boutique and independent hotels.
Mar
11
Restaurant Technologies Expands Grease Cleaning Tech
Launches AutoMist Hood and Flue Cleaning in Detroit, Dallas, Denver and Baltimore/DC areas
Mar
11
NationalLink Streamlines Smart Safe Cash Management for Merchants
Single platform supports smart safes from all manufacturers across merchant locations.
Mar
11
Squirrel Systems Reveals Next Gen POS Terminals at MURTEC
Sleek, new terminals blend style, durability and performance for hospitality environments.
Mar
11
Infor Continues to Modernize Revenue Management Functionality for Hoteliers
Upgrade of Infor EzRMS features enhanced mobility and pricing optimization.
Mar
08
Netchex and M3 Expand Partnership with API Integration
Integration will help hotels streamline HR processes, keep employees engaged and ensure consistency across locations.
Mar
08
Anthony’s Coal Fired Pizza Doubles Reach of Loyalty Program
Integration of Zenreach with Paytronix Rewards Platform also streamlined pizzeria's customer relationship program.
Mar
07
Waterford Hotel Group and Waterton Partner to Grow Hospitality Footprint
Waterford will assume management of eight hotels previously operated by Waterton.
Mar
07
HARMAN Professional Solutions AV Systems Provide an Unforgettable Experience at China’s Atlantis Sanya Resort
China’s new world-class Atlantis Sanya resort deploys an array of HARMAN audio, video, lighting and control systems to provide a truly unique hospitality experience.
Mar
07
Squirrel Systems Launches Scalable POS at MURTEC
Scalable POS serves hotels, casinos, resorts and arenas.
Mar
07
The Dinex Group Uses WiFi Tool to Collect Emails, Sell out Events
Using Zenreach, the fine-dining group is able to offer creative, targeted campaigns.
Mar
07
dormakaba Vacation Rental White Paper Outlines Steps for Keyless Access Selection and Installation
‘How to Implement Keyless Access in 10 Simple Steps’ guides vacation rental owners and property managers through keyless access evaluation and implementation.
Mar
06
Church’s Chicken Hires Global Chief Marketing Officer and Executive Vice President
Brian Gies has nearly 20 years of top-level restaurant marketing experience.
Mar
06
Hotel Internet Services Releases In-depth Analysis on Hotel Guest WiFi and IoT Expectations for 2019 and Beyond
HIS Finds that 76% of hotel guests regularly connect multiple devices to a hotel's WiFi.
Mar
06
Epson and Partners to Show MURTEC Attendees How to Adapt to a Changing Hospitality Environment
At MURTEC Booth 57, Epson and partners will be showcasing a variety of POS solutions
Mar
06
TransAct Launches BOHA Cloud-Based Apps, Hardware Solutions
Solution addresses inventory management, temperature monitoring, food recalls, labeling, check lists and more.
Mar
06
Bojangles’ Top Marketer Randy Poindexter to Retire
Marketing executive leaves legacy of brand loyalty and service throughout footprint.
Mar
06
Barceló Hotel Group and Sabre Hospitality Solutions Join Forces for a New Distribution Strategy
Barcelo will use Sabre's solutions for both distribution improvement and to automate their traditionally manual tour operations reservation process.
Mar
06
MarginEdge Hires Dan Henderson as Senior Vice President of Corporate Development
MarginEdge, a restaurant management platform built and run by restaurant owners, hires key executive to help fuel national expansion.
Mar
06
The Retail and Hospitality ISAC Teams Up with Earnst & Young to Help Retail and Hospitality Industries Mitigate Cybersecurity Risks
Partnership will create cyber threat reports that will be available to CISO and senior cybersecurity membership.
Mar
06
Viceroy L’Ermitage Beverly Hills Debuts Immersive Guest Experience
Hotel uses streaming, new menus and redesigned and highly responsive remote control for its in-room television experience.
Mar
05
Maestro PMS Debuts Combined Revenue and Marketing Analytics View
The new Analytics view enables hoteliers to monitor current on the books (OTB) reservations and revenues updated with real-time occupancy gains and losses.
Mar
05
Taco Bell Canada Creates ‘Slide-Thru’
The slide-thru take-out window coincided with the launch of the Cheetos Crunchwrap Slider in Canada.
Mar
05
UgoVirtual Advances as a Semi-Finalist in the 2019 HTNG TechOvation Awards
Comprehensive virtual event hosting platform chosen to present as a hotel and travel market innovator at HT-NEXT in New Orleans.
Mar
05
SkyTouch and LodgingControls, Inc. Team Up to Enhance Guest Experience and Operational Efficiency
The integration enables hotels to improve operations with one easy to use mobile and desktop web application.
Mar
05
Close Encounters of the AP Automation Kind
There are parallels between a classic movie and AP systems.
Mar
05
TravelClick Combines Predictive Data and Machine Learning to Inform Hospitality Marketing Campaign Planning and Maximize Bookings
Hoteliers using TravelClick’s Guest Management Solutions and Demand360 can identify most valuable time periods to run campaigns.
Mar
04
GDS Booking and ADR Growth Drive Strong Q4 2018 RevPAR Performance in Hospitality
GDS Bookings Increase by 6.4 percent, coupled with ADR growth of 4.2 percent.
Mar
04
Stoner’s Pizza Joint Appoints Glenn Cybulski, to President, Chief Culinary Officer
Industry vet Glenn Cybulski studied at the prestigious Scuola Italiana Pizzaioli in Italy.
Mar
04
OTA Insight Announces Geo Point-of-Sale Innovation for its Rate Insight Solution
Hoteliers to benefit from enhanced rate intelligence with the ability to analyze parity information on their selected source markets on the Rate Insight platform ahead of ITB Berlin.
Mar
04
Papa Gino's, D'Angelo's Parent Signs Deal with Personalization Platform
New England Authentic Eats signs three-year deal with Recurrency to connect with guests and drive spend.
Mar
04
Fourth Launches End-to-End Restaurant and Hospitality HR, Benefits and Payroll Services in the U.S.
In addition to its hospitality operations technology platform, Fourth now offers a flexible set of HR and payroll services delivered by a team of industry professionals based in Tampa, Florida.
Mar
01
SevenRooms Launches Marketing Automation, Guest Engagement Software
7x brings new automated marketing and guest-focused personalization functionality to restaurant operators.
Mar
01
Los Tajibos Creates an Oasis for Entertainment with Nonius TV & Cast
Hotel renovations now allow guests to interact with the TV to watch shows, stream their own content, or watch videos-on-demand, all via high-speed internet access provided by Nonius.
