Building the Foundation for Digital-Enabled Experiences: Insights from the 2018 Lodging Technology Study
Date: Wednesday, February 7, 2018 at 2:00 pm ET
Hotel guests are demanding more personalized engagement and hotels must find the right balance of technology and service to deliver the experiences that guests desire. The digital consumer is disrupting hotels industry-wide and businesses must embrace a hyper-connected, mobile and data-driven paradigm. In this webinar, Hospitality Technology dives deeper into the findings from the 2018 Lodging Technology Study, “Deconstructing Innovation.” Hear from the study analysts and author about what IT priorities and innovation trends will be shaping the hotel industry, plus insights into how innovators do things differently.
What you’ll learn: The technology hotels plan to invest in most heavily in 2018. How tech budgets will change in the year ahead. Top areas for R&D. How strong networks will be vital property-wide and what hotels must consider. What innovative hotels do differently. How hotels prioritize emerging technologies and where they rank trends in customer engagement, mobility, IoT and other technologies.
PLUS: Get interactive! Listen in as hospitality industry and technology experts discuss how hotels must respond to a hyper-connected culture and what the era of digital disruption will mean for hospitality. Submit your questions and comments to the panel for further discussion and a real-time response!