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Oct
22

Living with Uncertainty

From the pandemic to wildfires to hurricanes to politics, sometimes the only thing we can be certain of is uncertainty.

Aug
19

Join the Innovation Conversation

Now is the time to innovate. Although we don’t claim there is any upside to the pandemic — to do so would dishonor those who’ve lost their lives — we can state emphatically that there has never been a better time for all of us to listen, learn, and think differently. For HT, that means partic

Sep
30

Restaurant Technology: Insights for Growth

Restaurant Scalability Restaurant scalability has become a more achievable goal in the past decade with advances in restaurant technology that have made it easier to manage food and labor costs, create new revenue streams, track and forecast sales, manage inventory, automate the vendor payment p

May
14

Why Your Monthly P&L is Useless

The P&L statement is critical to measuring restaurant profitability. However, most restaurant operators run a P&L once a period. By then, the data is old. Without reviewing your P&L statements daily or weekly, you’re missing the opportunity to understand day-to-day strengths and weaknesses, and losing out on the opportunity to make immediate, data-driven decisions. Here are benefits of reviewing your P&L on a regular basis.

Dec
29

Eclipse Hotels Group Deploys Quore to Enhance Customer Service

Without this technology solution, it would have been challenging for this hotel group to consistently execute a service recovery to the standard experienced in the past.

Dec
22

The Economic Downturn’s Impact on Women: A Shecession

COVID-19 has upended lives around the world, but the economic downturn has disproportionately affected women. One in four women are thinking about reducing their job responsibilities or quitting work altogether.