From the pandemic to wildfires to hurricanes to politics, sometimes the only thing we can be certain of is uncertainty.

   

The P&L statement is critical to measuring restaurant profitability. However, most restaurant operators run a P&L once a period. By then, the data is old.

The casual dining restaurant added contactless payment and table management to assist with social distancing.

Without this technology solution, it would have been challenging for this hotel group to consistently execute a service recovery to the standard experienced in the past.