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Wed
09

The Hero Hospitality Needs

After interviewing many restaurant and hotel CIOs, HT's Editor Dorothy Creamer discovers that the men and women that fill this job title within the hospitality industry are true superheroes with the power to use IT to help steer decision making for the business as a whole.

Sun
11

The Objective of Innovation

I am often perplexed by organizations that seem to refuse to update their systems. I was recently called for jury duty.

Wed
09

Email Reigns as King of Marketing Tactics

When it comes to hotel marketing strategies, email remains an effective tool and a fairly inexpensive one at that.

Sun
11

Tableside Tablets V. Mobile Apps

Key considerations for enabling mobile options for customers who want self-service