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Aug
16

Delivery Interrupted

A friend of mine recently shared a negative foodservice experience. A third-party delivery service arrived, handed a bag full of food to my friend’s eight-year-old daughter, and — to hear the eight-year-old tell it — bolted down the walkway and drove off into the night.

Jun
12

Between a Mouse and an Expectation

Consumers feel a greater sense of loyalty to a brand when they’ve played a key role in the creation of their experience. 

Sep
30

Restaurant Technology: Insights for Growth

Restaurant Scalability Restaurant scalability has become a more achievable goal in the past decade with advances in restaurant technology that have made it easier to manage food and labor costs, create new revenue streams, track and forecast sales, manage inventory, automate the vendor payment p

May
14

Why Your Monthly P&L is Useless

The P&L statement is critical to measuring restaurant profitability. However, most restaurant operators run a P&L once a period. By then, the data is old. Without reviewing your P&L statements daily or weekly, you’re missing the opportunity to understand day-to-day strengths and weaknesses, and losing out on the opportunity to make immediate, data-driven decisions. Here are benefits of reviewing your P&L on a regular basis.

Sep
19

Who Gets the Blame for a Bad Third-Party Delivery Experience?

Restaurant Technology Network co-founder, Angela Diffly shares perspective on the struggles restaurants face when third party delivery goes wrong.

Sep
03

Data Hygiene: Big Data's Big Problem

Data is one of the most important, strategic tools for any company, and the hospitality industry is no exception. It is now widely accepted that big data and its applications can be source of competitiveness. This competitiveness is driven by the processes surrounding big data analytics.