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Back-of-House / Back-Office

A collection of news, articles and other featured content about Back-of-House / Back-Office.

Don’t Leave Facilities Management Out of Your Digital Transformation

Facilities management software can generate huge dividends in how you handle repairs and maintenance.

Cloud computing allows hotel to toggle between its two properties, instantly upload separate general ledger entries, and creates ownership reports directly in Excel.

Hotel management company needed a solution that could offer instant, real-time access to data, integrate and retrieve data from disparate hotel systems, and export data to the company's accounting platform.

M3 software reduced time spent on financial reporting by four days, saved the company thousands of dollars, and freed up office space previously used to store its invoice filing system.

Instead of using AI to replace employees, hotels should look to AI to improve the BOH staff experience which will lead to improved interactions with guests, lower turnover, and higher profitability.

Prior to implementing ALICE, the hotel relied heavily on radios, had language communication problems among staff members, and relied on pen and paper to keep track of guest requests.

Knowcross platform integrates with resort's PMS to help staff achieve better levels of service.

Tripleseat reports an influx of restaurants who have converted to its sales and event management platform.

A well-orchestrated and data-backed personalization strategy can help hotels maximize operational efficiencies while delivering impactful customer interactions.

Freddy’s Frozen Custard & Steakburgers saves time and opens 13 locations, without expanding accounting team

A cloud-based system opens up a range of accounting functions to the entire finance team to foster greater collaboration, increased accuracy, and faster insights.

Newly updated dashboard adds mobile-responsive, multi-device functionality and streamlined features to provide more precise control for property owners.

Back office management solution includes item mix-match, combos, promotions, bundling and happy hour specials

Resort will use the entire Knowcross platform to automate back-of-house operations and boost guest experience, maximize profitability.  

Hotels and restaurants have the capability to transform data into knowledge that can better inform their business decisions and streamline their business processes.

Platform built on Salesforce improves effectiveness and efficiency of operations, enables growth.

Beck has more than 25 years of c-level experience in the SaaS, telecom and digital marketing sectors.

Approximately 8.9M TripLink users / 13k companies will be able to capture hotel bookings made outside of Concur Travel to gain immediate visibility into travel spend.

HRI adds PVNG to Execuvue Business Intelligence and Targetvue Budgeting and Forecasting Systems for integrated financial analysis and decision making.

Innovative KNOW Tenant app delivers real-time scheduling, tracking, notifications and reporting to enhance responsiveness, increase efficiency and reduce costs.

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