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Back-of-House / Back-Office

A collection of news, articles and other featured content about Back-of-House / Back-Office.

Panera Bread, Firehouse Subs and Little Caesars Recognized for Tech Solutions

Three brands received 2019 MURTEC Breakthrough Awards for their customized solutions that increased guest throughput, eased franchise management problems and streamlined the POS enabling seamless third-party delivery integration.

Deer Path Inn Exterior

2019/2020 Tech Deep Dive with Charlestowne Hotels

Two Charlestowne Hotels executives detail their latest technology programs and goals for 2019, and talk about next projects entering the New Year.

Andreas Hafellner has plans to add AI, big data, business intelligence and localization via Bluetooth and WiFi to the next generation of modules.

Impending fourth quarter acquisition will strengthen PAR’s cloud restaurant offerings.

Optimizing labor and cutting down on food costs are two benefits of having an efficient and effective view of restaurant back-office.

Introduction of 2020 product roadmap reinforces the power of its unified technology suite to empower restaurant and hospitality operators.

As restaurants enable off-premise options with third-party systems, issues arise not only for overall operations and service, but for back-office as well.

hidden ridge resort

The independent resort chain taps Maestro PMS to help deliver a high touch guest experience, with all properties on one database for simplified sales.

Panera Bread, Firehouse Subs and Little Caesars will share the stories behind their outstanding technology innovations.

Transition from to PVNG cloud-based financial processes supports greater productivity with flexible reporting and remote operations.

From coordinating with third-party reservation services, to having quick-access to user profiles and aligning a guest’s social media channels with the devices in their room, hotel IT need clear network visibility between a bevy of stakeholders to deliver the experiences travelers value most.

When hotels run more efficiently, resources naturally become available that will enable them to focus on more creative ways to make the guest experience better.

In this exclusive interview, Jessie Burgess shares how the economy brand giant has begun to overhaul back-office operations across 1400+ locations to become more agile.

Dunn Hospitality uses M3’s Accounting Core for robust accounting and financial analysis for all 35 of its hotels.  

Church's is offering franchisees a customized suite of ADP solutions that can be tailored to their specific employment policies and needs to help reduce the complexities of daily operations.

SousZen Manages the commercial food preparation process from inventory to cooked meal.

From Napa to Key West, IDeaS unites Remington's revenue management operations across its independent luxury hotels and resorts.

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