ARTICLES BY THIS AUTHOR
- 6/8/2015
Is EMV DOA in Restaurants?
The global standard for chip-enabled payment cards, known as EMV, promotes a more secure payment infrastructure with lower risk and fraud potential that should benefit the entire payment ecosystem. While a standard in Europe for 25 years, implementation in the U.S. has created a stir as uncertainty and misinformation permeate the marketplace. Steve Barrow, vice president IT for Luby's Fuddruckers, addresses the roadblocks that remain for foodservice to see benefits of EMV implementation. - 6/8/2015
Highlights from the 2015 Hotel Tech Forum
The 11th annual Hotel Technology Forum focused on the theme of "Service & Technology Collide," and offered attendees three days of networking, educational sessions and workshops to foster peer-to-peer learning and thought-sharing. - 6/8/2015
2015 Hotel Visionaries
Every year, Hospitality Technology magazine seeks to acknowledge lodging leaders who have succeeded in achieving measurable impact on service and operations with forward-thinking tech initiatives. The 2015 Visionary Awards were presented to Hilton Worldwide, for its rollout of digital room selection; Fontainebleau Hotel, for its achievements with a speedier mobile check-in strategy; and SilverBirch Hotels & Resorts, for its infrastructure upgrade and ERP project that delivered operational improvements and positioned the company for continued growth. This month's cover story features exclusive interviews and profiles of the award-winning initiatives. - 6/7/2015
TravelClick and Rainmaker Partner in R&D
Hotels and casinos are expected to create more powerful forecasting and pricing recommendations, generate more bookings and increase revenue. - 6/7/2015
Dunkin' Donuts Announces New Mobile Pay Option With Visa Checkout
Dunkin' Donuts integrates Visa Checkout with Dunkin' Mobile App as new mobile payment option. - 6/7/2015
SiteMinder Acquires Globekey
The acquisition is expected to strengthen the company's presence among hard-to-reach hotel users of Internet booking engines in Asia. - 6/7/2015
Sprinklr Acquires NewBrand to Improve Customer Experiences
McDonald's plans to utilize the location-specific text analytics to maximize positive outcomes for its customers. - 6/4/2015
Ruckus Wireless Expands LBS Solution
Fundamental enhancements for location-based service include virtualized LBS software, calibration-free deployment, user presence and integrated support for BLE beaconing. - 6/4/2015
HITEC 2015 NEWS: Indra to Unveil New Enterprise Applications to Elevate Hotel Guest Personalization/Experience Management
Online check-in with the enhanced capability to choose an exact room number is just one of the new travel management tools being leveraged using SAP's business suite platform for hotels. - 6/4/2015
HITEC 2015 NEWS: InvoTech Launches RFID Pool Towel Tracker
Interfacing with the hotel's property management system, it will charge guests when towels are not returned.