Artificial Intelligence / AI

Amadeus Finds Hoteliers Plan to Increase Tech Investments by 16% During the Next 12 Months
Virtually all hoteliers surveyed (98%) recognize that Artificial Intelligence (AI) has the potential to bring significant benefits to their businesses.
McDreams Becomes Europe’s First Hotel Group to Roll Out 100% AI-Powered Phone System Integrated with Like Magic
Operational workload has fallen by a third, leading to 80% reduction in personnel expenses for administrative tasks; Tech is projected to generate Germany-based McDreams €600,000 in savings this year.

Advances in AI Fix Common Customer Pain Points

Creating memorable digital interactions means providing an customers with effortless experiences.
Oracle Hospitality Hotel Merchandising Solution to be Offered to Choice Hotels International’s Portfolio of Upscale Hotels

With the Oracle Nor 1 AI-powered upselling tool, properties can help increase revenue while providing tailored experiences to guests.
Sojern Expands its Guest Experience Solutions to Europe

The launch will kick off in Spain, Italy, the United Kingdom and Ireland, with France and Portugal to follow.
Hi Auto Launches Voice AI Marketer Toolkit

These marketing tools include menu optimization, A/B or multivariate testing, and customized natural voices to help brands unlock the superpower of direct conversation with their customers.
SoundHound AI, Perplexity Partner to Bring Online LLMs to Voice Assistants

Perplexity’s capabilities added to SoundHound Chat AI will respond to questions conversationally with real-time knowledge from the web.
Checkmate Acquires VoiceBite

The ntegrated voice AI solution says it has been able to handle over 95% of voice-ordering scenarios without human intervention.
STUDY: How Technology, Creativity Impacting In-Restaurant Dining

The report presents an analysis on the need for restaurants to enhance dining experiences, operational efficiency, and customer engagement.
STUDY: Property Managers Lean Into AI

AI use among property managers and owners has climbed 63% since November, according to Hostaway’s AI Report,

Amadeus Finds Hoteliers Plan to Increase Tech Investments by 16% During the Next 12 Months

McDreams Becomes Europe’s First Hotel Group to Roll Out 100% AI-Powered Phone System Integrated with Like Magic

Advances in AI Fix Common Customer Pain Points

Oracle Hospitality Hotel Merchandising Solution to be Offered to Choice Hotels International’s Portfolio of Upscale Hotels

Sojern Expands its Guest Experience Solutions to Europe

Hi Auto Launches Voice AI Marketer Toolkit

SoundHound AI, Perplexity Partner to Bring Online LLMs to Voice Assistants

Checkmate Acquires VoiceBite

STUDY: How Technology, Creativity Impacting In-Restaurant Dining

STUDY: Property Managers Lean Into AI