Artificial Intelligence / AI

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Artificial Intelligence / AI

A collection of news, articles and other featured content about Artificial Intelligence / AI.

Tech Trends in the Hospitality Industry from Reservations.com Co-Founder

Technology has proliferated all areas of our lives, so it’s no surprise it’s radically transforming the hospitality industry and the way we travel.

Fuel Adds In-App Functionality to its AI-Powered Platform

Newly released platform update aims to make it easier for hoteliers to create personalized marketing campaigns with in-app mobile and campaign building features.

rhombus

By combining enterprise video security with IoT sensors, organizations can simplify their physical security infrastructure, gather insights, and secure their workplaces from a single console.

Harri, an end-to-end workforce management technology platform, expands capabilities expected to make hiring faster, easier, and safer for the hospitality industry with AI/ML.

Andreas Hafellner has plans to add AI, big data, business intelligence and localization via Bluetooth and WiFi to the next generation of modules.

As major retail brands prioritize customized experiences, hotels and restaurants will feel increased pressure from raised expectations on what brands must deliver.

mobile facial recognition

Three Southeast Asia hotels are piloting the technology in line with immigration authority to trim down check-in times by as much as 70%. Here are some more benefits and use cases to support user adoption.

Following the success of Savings Finder for Air, Savings Finder for Hotel will be available in pilot to a limited number of customers in Q4 2019 with a target of Q1 2020 for general release.

Business owners can control what the agent’s voice sounds like and exactly what it says to customers when they call.

McDonald’s Corp. announces leadership changes as Easterbrook is ousted from CEO position after an inappropriate relationship with employee.

the spectator hotel exterior

HT tapped into the minds of hotel technology executives to reveal the latest projects they have been working on, as well as their predictions of what technology to watch in the New Year.

Stena cruise line

Stena Lines has seen a reduced fuel consumption of 2-3% per trip, resulting in the expansion of AI to all 37 vessels in Europe in 2020.

tablet booking teaser size

New survey shows digital solutions are most valued when coupled with human engagement, and technology is increasingly influencing decision making and travel management.

Hotel Nia lobby

Centered in Silicon Valley, Hotel Nia enters a partnership with music service [email protected] to improve concentration and productivity with phase sequenced playlists.

Dynamic Yield’s machine learning technology is now in 9,500+ U.S. drive-thrus with full roll out to all U.S. outdoor digital menu boards by 2020.

Procurement leaders working with HRS can have more accurate insight as they build 2020 lodging budgets, finalize preferred rates, and integrate those rates into search and book channels.

henn na hote room with robot

While AI is being embraced by many in hospitality, the recent ‘robot hotel’ vulnerability reminds the industry that there is also great responsibility to manage new risks.

top 20 list stock art

Technologies redefining the industry includes AI, Chatbots and the IoT, offering digital data and insights for a more personalized consumer experience.

black fire, intel collaboration

Working with Caesars Entertainment, Intel will provide computing equipment and hands-on internships for UNLV students to research emerging tech including blockchain, data science, robotic automation, AI and the IoT.

RichRelevance and Manthan together are expected to deliver an end-to-end Algorithmic Customer Experience marketing solution.

Presto Vision leverages technology that uses cameras and analyzes guests' and staff's motions.

AI provides hotels with solutions for personalization, service enhancement & employee efficiency.

3 ways AI and IoT can help hotels elevate the guest experience

Hotels would do well to consider a hybrid approach that allows chatbots to execute simple tasks while escalating more complicated requests to a live agent.

Insights based on Allora’s profiling of 56M unique guests and running more than 600K AI-based trials.

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