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Artificial Intelligence / AI

A collection of news, articles and other featured content about Artificial Intelligence / AI.

Industry Outlook 2019

HT talks with advisory board members to find out where the hospitality industry is heading.

The Front- and Back-of-House Technologies Every Hotel Needs in 2019

Wearable tech, voice assistants and opening up the lines of communication via messaging are essential components of the 2019 hotel guest experience.

Platform provides up-to-the-minute industry insights and food trends based on analysis of social media posts, menus, reviews and recipes.

With the advent of home sharing websites and short-term vacation rentals, many hotels and resorts have struggled to grow revenue. However, the Grand View Lodge — a golf and spa resort in Minnesota — has found a way to increase revenue via a new digital interface.

MSC Cruises and HARMAN Connected Services co-create the future of the Cruise Experience using machine learning, natural language processing and smart audio technology.

Sixty percent of hotel guests have indicated that they would likely to use a voice assistant device if included in their hotel room.

Currently available on Alexa, and coming soon to Google Home and Mycroft, the service allows hosts to pre-program answers to frequently asked guest questions about their stay.

Hospitality should be on the lookout for the impact of digital assistants and chatbots, innovative point-of-sale solutions and a new type of workforce.

Domino's app will use artificial intelligence to identify pizzas and give away rewards points for the next 12 weeks.

Partnership also improves back of house operations for resort.

The Grand Reserve at Paradisus Palma Real in Punta Cana, Dominican Republic is the first property in the Circle by Meliá vacation experience community to enable voiced-based conversations with guests powered by Volara.

Acquisition of Presto AI enables Zingle to harness the power of intent through text messaging.

With the help of Roxy, Jupiter NEXT was able to eliminate phones, alarm clocks, charging ports and speakers and improve the room's uncluttered aesthetic.

Hospitality has traditionally run in siloed technology environments, but it is now taking a headlong plunge into tech.

Digital Disruption, Delivery, AI and Chatbots are among the 45 hot trends in restaurant technology covered at MURTEC 2019, Powering the Possible.

AI can help travelers with property selection and upgrade requests, trip planning, feedback, loyalty requests and even missing item inquiries.

The art of adopting new technologies is knowing when exactly is the right time to do so.

Volara enters the temporary housing market at Synergy Chelsea.

The U.S launch provided a 10x return on investment for the sandwich shop.

Hyatt to test new translation feature to benefit the hospitality industry.

Dream Hotel staff and guests now have access to real-time voice translation at registration, concierge, and more.

Guests can cast streamed content from personal devices onto the guestroom television and interact with Alexa to control the television, thermostat, lights and drapes

Powered by Priceline Partner Network, Halo Travel is device agnostic and can be used by anyone with internet access via Google Assistant.

‘Constant Contact’ through mobile, Wi-Fi to take hold as consumers demand seamless & personalized travel.

Hotels and restaurants unlock next-gen service, loyalty and operations with facial recognition.

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