Artificial Intelligence / AI

AI-powered virtual agent provides guest services without human interaction.

For a long time, hotels have been educated on the benefits of personalized offers. Algorithms can not only can personalize offers but can also pricing.

In the quest for more, better and searchable data, conversational AI technologies offer a myriad of benefits to hoteliers.

The enhanced two-way interface provides unique benefits surfacing more meaningful data from across a property or group.

Don’t get distracted by the glitz and glamor, it’s just another way to interact with consumers. But there are some important steps you need to take to get you there.

Laasie’s unique incentive platform pairs perfectly with EAST Miami’s commitment to offering an exceptional boutique experience that guests can’t find anywhere else.

To offset today’s ongoing labor challenges, independent hoteliers running on the Maestro property-management system can now leverage Robotic Process Automation and virtual robots to make hotel jobs more rewarding for employees and experiences more personalized for guests.

90% of food businesses surveyed said reducing food waste is important for reaching their sustainability goals and 72% have set sustainability goals specific to food waste. 

As drive-thru wait times increase and service seems to worsen, 70% of the respondents want technologies such as AI voice assistants, personalized menus, and smartphone apps to help alleviate the pain, according to the Presto Pulse of the Industry study.

Jitjatjo accelerates talent acquisition with on-demand temp staffing and works with major hospitality operators.

Addressing obstacles such as employee shortages, a still evolving pandemic, and everchanging guest demands depends on the adoption of technology to improve profitability, manageability, and day-to-day operations.

Viqal addresses the challenges of staff shortages and unfair online review practices by using its technology powered by acoustic smart sensor and A.I. to analyze how people experience their visit in real-time and activate existing staff on-the-spot to better attend to guests.

Embracing predictive AI will help hoteliers win back direct bookings, and improve revenue and customer satisfaction. 

EasyWay's AI-based messaging assistant, Magic Spell, helps hotels communicate more professionally, eliminate grammar errors, and elevate their brand voice in any language.

At the 173 Beefeater restaurants, PolyAI will help customers make table bookings over the phone.

Industry Insiders reveal the trending restaurant technologies that will have the most impact. PLUS, what’s next in contactless.

Hotel guests can now make voice commands to control Enseo’s TV and Room Controls .

World’s First Alexa Commercial TV Integration Uses LG webOS Smart TV Platform.

Brands continue to roll out the OPERA Cloud platform to improve hotel operations and deliver great guest service.

Hospitality’s most powerful technology solutions join forces to offer hoteliers a single source for operational efficiency, labor management, profitability maximization and enhanced guest satisfaction.

Cloud5’s Virtual Guest Services solution, powered by BluIP®, is designed to help hotels combat today’s staffing constraints, reduce costs, and maintain high levels of guest satisfaction.

By partnering with Quicktext, AMR™ Collection is able to launch a virtual assistant powered by artificial intelligence, allowing guests to book their stays directly and receive instant answers to their questions 24/7 in 30+ languages.

Travelodge, the UK’s largest independent hotel brand, unlocks insight into over 590 hotels across the UK, Ireland and Spain.

Voice-first technology strategies allow guests to more easily and more immediately leave voice messages to communicate with a hotel across any of its brand touchpoints.