Artificial Intelligence / AI

Anker Brings Google Assistant to the Car

Plug-N-Play Fast Charger enables Voice-Assisted Navigation in the car.

MURTEC 2019: Expert Tips for Deploying Emerging Technology Rapidly

Kesha Williams, software engineering manager for Chick-fil-A and a Top Women in Restaurant Technology - Innovator Award winner, talks with Hospitality Technology.

Study Shows Voice Technology is the No. 1 AI Investment Choice Among Hoteliers in 2019

Volara’s software turns consumer-grade voice assistants into hotel-grade business tools.

Go Moment Receives +63 NPS Score, Three Times Higher Than the Industry Average for B2B Tech

Net Promoter Score puts Go Moment’s customer satisfaction levels alongside top organizations such as Apple, Starbucks, and Amazon.

Vinpearl Hotels and Resorts Implements Facial Recognition Tech

Tech allows customers to open the door automatically, check-in within three seconds, and pay for services.

Events DC Helps Visitors Navigate Convention Center with Volara-Powered Amazon Alexa

Visitors to the 2.3 million square-foot Walter E. Washington Convention Center are now guided around the facility and hosted events via wayfinding kiosks hosting the voice assistant.

IDEMIA Selected by Royal Caribbean Cruises Ltd. to Securely Expedite Passenger Debarkation Through Biometric Verification

Facial recognition tech makes the process for passengers exiting the ship significantly faster.

Pechanga Resort Casino Beta Tests Facial Recognition on Security Robots

Knightscope’s facial recognition software is in beta testing.

Drive-Thru Interrupted

As diners seek out conveniences such as third-party delivery and order ahead, the traditional drive-thru is poised for reinvention.

Digital Ad Fraud: The Problem Hoteliers Can No Longer Ignore

During HT-NEXT 2019, attendees will learn about the very real impact and ramifications of digital ad fraud as well as how to minimize their risk.

Convention Center Adopts Amazon Alexa-Powered Volara to Guide Visitors

Visitors to the Walter E. Washington Convention Center in DC are being guided by voice technology from Volara.

Lonely Planet Pioneers "Bookable Content" with AI-Tech Travel Start-Up TRILL Travel

Acquisition of TRILL Travel allows Lonely Planet to leverage AI tech to convert influencers' digital content into bookable experiences.

Quicktext and Alcatel-Lucent Enterprise to Address the AI-Powered Voice Assistant Market for the Hospitality Industry

The two companies join forces to help hotels offer end-to-end digital services and optimize the guest experience at every step of their stay.

Cloud5 Communications Taps Marriott Veteran Neil Schubert to Lead Product Management and Development

Industry Expert Pitches Cloud5 Hospitality Dashboard Experience as Industry Future at TechOvation Semi-Finals during HT-NEXT in New Orleans

How Translation Devices Can Provide a Smooth Customer Experience for Hotels

From staff interaction to emergency situations, access to a translation device can only improve the guest experience.

Interact with Hospitality's Purpose-Built Virtual Assistant and Voice-Activated Tech Solution During HT-NEXT 2019

While visiting New Orleans for HT-NEXT, stop by the historic "Big Easy" boutique hotel -- The Mercantile Hotel New Orleans -- and meet Angie.

Will Virtual Assistants Boost Hotel Guest Experience?

By installing in-room voice-controlled virtual assistants, hotel operators can provide guests with the convenience and ease of lifestyle they’ve grown accustomed to in their own homes.

Avaya Taps Nuance to Deliver New, Easy-to-Navigate Conversational Interfaces for AI-Enhanced Customer Experience

Extends Collaboration with Avaya A.I.Connect Partner

AutoClerk Partners with Artificial Intelligence Company Akia to Re-invent the Hotel Guest Experience

AI powers conversations between staff/guests, creates work orders for housekeeping and maintenance, orders valet service, and even calls for a bellman.

INTELITY Partners with The Howard Hughes Corporation on New Voice Technology Program

The company celebrates successful use of innovative voice request skill in property’s pilot program.

Crystal Springs Resort Launches Smartconcierge Ivy at Grand Cascades Lodge and Minerals Hotel

After Ivy's launch, the Grand Cascades Lodge saw 25% increased guest engagement, 59% automation of guest communications, and 26% of 5-star-rating guests writing positive TripAdvisor reviews.

Want Personalization and Engagement? You Need Voice Tech + Translation

How Dream Hotels is changing the way guests communicate.

MURTEC 2019 Delivers on Insights & Inspiration for Restaurant Tech Leaders

6 Key takeaways from MURTEC focus on how to power the full potential of the evolving restaurant industry.

Good Times Tests AI in Drive-Thru

Valyant AI launches enterprise ready AI for QSR

Choice Hotels Promotes Sireesha Kunduri to Vice President of Engineering for Distribution & Revenue Management

Kunduri will oversee the delivery and success of the company’s distribution and revenue management platforms as well as the company's cloud migration efforts and investments in machine learning and AI.

RLH Corporation Unveils RLabs, a New Subsidiary to House Technology Innovation

RLabs’ first product, Canvas Integrated Systems, offers independent hotels the opportunity to leverage the technology and distribution benefits of a major hotel affiliation.