Artificial Intelligence / AI

Here's how to make the most of online ordering with these six strategies from Paytronix.

From customer service to fraud prevention, AI will help put travelers at ease.

In an earnings call with analysts Starbucks execs explained how the coffee retailer is using AI and predictive analytics. Plus, the coffee retailer's investments in drive-thru and off-prem.

Carri Chat & Apply is a conversational AI platform that enables teams to acquire more candidates, offer unbiased interactions, hire faster and give managers valuable time back.

MeetKai is a virtual assistant capable of understanding and remembering the context of users' questions.

TourConnect-AI will integrate with TravelgateX to streamline booking-related processes.

Partnership empowers Australian restaurants to leverage Tattle’s AI-powered insights to increase guest satisfaction.

The solution features automated voice down messages to deter intrusion before it happens.

The long-awaited resort will open its doors on June 24 and will feature "the city’s most progressive technology.”

In partnership with Ordr AI, Jet's Pizza has already done more than 1 million text orders and launched in more than 75% of stores.

Enables restaurant operators to solicit immediate feedback and make operational changes necessary to increase guest love and loyalty.

Pizza brand leverages Datatron to improve AI performance, meet surge in customer demand, and amplify the customer experience.

International business, including hotels, often find that their number one challenge is providing customer support in a variety of languages. The answer to that question may just have arrived.

The evolution of the hospitality industry: Using technology to create opportunities beyond the room and beyond the crisis.

Not to be missed, Phil Crawford dishes on which technologies are here to stay, and which trends are DOA. 

Get on board or get left behind, there is no middle ground.

Knowland data shows initial signs of recovery reaching across primary, secondary, and tertiary markets.

For hotels, the smart features streamline guest requests and assist stretched hotel staff. The smart integrations also create additional efficiencies to reset thermostats, shut off lighting and even close curtains as guests check out. 

Customized experiences include a LEGOLAND radio station, a pirate-narrated bedtime story, pirate jokes, and even an in-room treasure hunt with clues specific to each room.

Kvantum acquisition will enhances Yum! Brands’ ability to make smart data-driven marketing decisions; integrates new technology talent into company.

Guests can scan QR codes featured on Volara-powered Google Nest Hubs to access an in-room dining menu or ask an Amazon Echo device for items with requests routed to the right staff member via GuestHub.

AI, when deployed properly, is proving to be the quickest way to emerge from the pandemic-stricken economy with a new sense of purpose.

The combined offering will enable businesses to deliver excellent customer experiences across the entire life cycle by incorporating cloud contact center, AI, experience management, collaboration, omnichannel communications and programmability for customization.

The solution combines completely digitized compendium, self-service food and beverage ordering, and A.I. driven chatbot functionality, with the option of click-to-chat/click-to-call service featuring Cloud5's world-class contact center services.