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Retail Puts Hyper-Focus on Digital Personalization, Increasing Pressure on Hospitality Experience Standards

As major retail brands prioritize customized experiences, hotels and restaurants will feel increased pressure from raised expectations on what brands must deliver.

Reinventing the On-Property Dining Experience

Successful hoteliers today need to transform the dining experience at their hotels into a highlight for their guests, so as to keep them — and their dollars — on site.

hotelogix teaser

Hotelogix Launches its Automated Coaching Engine, ACE

This initiative is expected to enable hoteliers to explore the system in all its depth before buying – expediting the process of evaluating and investing in a Cloud PMS.

mobile facial recognition

Three Southeast Asia hotels are piloting the technology in line with immigration authority to trim down check-in times by as much as 70%. Here are some more benefits and use cases to support user adoption.

LG byline

Smart TVs and IP-based content distribution mean new possibilities for a rich customer experience.

Best Western logo

BBH will partner with Best Western Hotels & Resorts to offer hotel owners a full suite of bundled technology solutions and fulfill new and improved standards for fast, reliable Internet.

INFOGRAPHIC

FLO CHART: 4 Ways to Boost Restaurant Profitability Through 1 System

This graphic visualization illustrates how plugging best-of-breed systems into  a centralized, cloud-based Food & Labor Operations (FLO) platform will create the ultimate Information System  for operating efficient,  profitable restaurants. (Sponsored Content.)

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Desperately Seeking Standardization

Join Top Restaurant IT Talent

RTN workgroup members share vision and early successes of Restaurant Technology Network as they collaborate to fix industry problems.

 

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EXCLUSIVE VIDEO: WHAT YOU MISSED AT HT-NEXT 2019

HT-NEXT 2019 took place April 8-11 in New Orleans. Here's a quick video montage of all the happenings from the event's successful third year!

Mark Your Calendar

Mar
09

MURTEC 2020

Mon, Mar 09 - Wed, Mar 11
Monday, March 09 - Wednesday, March 11
The Paris in Las Vegas, NV
MURTEC returns to Paris Las Vegas with a dynamic program and networking experience for the restaurant technology industry.
Apr
27

HT-NEXT 2020

Mon, Apr 27 - Thu, Apr 30
Monday, April 27 - Thursday, April 30
Scottsdale
Be inspired by visionary trailblazers and gain laser-focus from industry leaders about what the future holds in the dynamic world of tech-enabled experiences. At HT-NEXT 2020, learn to Predict the Unexpected. 

Latest Blogs

Aug
16

Delivery Interrupted

A friend of mine recently shared a negative foodservice experience. A third-party delivery service arrived, handed a bag full of food to my friend’s eight-year-old daughter, and — to hear the eight-year-old tell it — bolted down the walkway and drove off into the night.

Jun
12

Between a Mouse and an Expectation

Consumers feel a greater sense of loyalty to a brand when they’ve played a key role in the creation of their experience. 

Sep
30

Restaurant Technology: Insights for Growth

Restaurant Scalability Restaurant scalability has become a more achievable goal in the past decade with advances in restaurant technology that have made it easier to manage food and labor costs, create new revenue streams, track and forecast sales, manage inventory, automate the vendor payment p

May
14

Why Your Monthly P&L is Useless

The P&L statement is critical to measuring restaurant profitability. However, most restaurant operators run a P&L once a period. By then, the data is old. Without reviewing your P&L statements daily or weekly, you’re missing the opportunity to understand day-to-day strengths and weaknesses, and losing out on the opportunity to make immediate, data-driven decisions. Here are benefits of reviewing your P&L on a regular basis.

Sep
19

Who Gets the Blame for a Bad Third-Party Delivery Experience?

Restaurant Technology Network co-founder, Angela Diffly shares perspective on the struggles restaurants face when third party delivery goes wrong.

Sep
03

Data Hygiene: Big Data's Big Problem

Data is one of the most important, strategic tools for any company, and the hospitality industry is no exception. It is now widely accepted that big data and its applications can be source of competitiveness. This competitiveness is driven by the processes surrounding big data analytics.

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