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How Sonic Increased Order Ahead Pickup Orders Through Its Mobile App

Sonic sent messages to its loyalty members with images of specific products; when clicked on, guests were taken to that product’s page in the SONIC App where they could add it to their cart, purchase it, and then pick it up at a local SONIC location.

U.S. Flips to Positive Hotel Profit as Europe Backslides

U.S. hotel profitability was aided by an ongoing though marginal rise in both occupancy and average rate, which led to RevPAR hitting $40.99 in October.

Study: Despite Stalled Sales, Restaurants See Strong Guest Sentiment

Underwhelming sales results are the result of the COVID-19, colder weather affecting outdoor dining, and the 2020 election, according to October data from Black Box Guest Intelligence.

The top factors hospitality organizations should look for are improved flexibility and efficiency, streamlined collaboration and enhanced safety for guests.

Additional Black Friday & Cyber Monday Deals include "Give a Gift, Get a Gift" Gift Card promo.

In March, when most other hotel companies were scrambling to find ways to connect with their teams, Jurys Inn was able to share relevant company information with everyone — no matter where they were, what job they held, or which language they spoke — and alleviate safety and employment concerns.

QSR Italian chain sees 42% enrollment since launch.

Local wellness committees were put in place to launch targeted, holistic wellbeing content via videoconferencing, MOHG's branded social platform, and other digital channels.

Check out our Restaurant Next Content Hub

Welcome to the Restaurant Next Highlight Hub, where you can explore the virtual restaurant conference. Visit all five virtual restaurant environments — Curbside & Delivery, Full Service, Kitchen Solutions, QSR & Drive-Thru, and Universal Solutions — and watch audio tours, keynotes, interviews, and panel discussions and much, much more!
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HT Talk Podcast Series

Join HT's editor-in-chief Robert Firpo-Cappiello as he discusses a wide variety of tech solutions with distinguished guests on topics such as workforce management, curbside/drive-thru transaction, and contactless technologies.

Listen Now

Roadmap to Digital Signage: Solutions That Deliver

Today’s restaurants are challenged to entice, engage and inform their guests while also maintaining safe social distancing. Many are turning to digital signage to strike that balance, and are introducing or increasing its use across their operations. Fortunately, significant recent advances mean setting up and running a digital signage solution is easier than ever.

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The New Hotel Guest Experience

As Americans slowly return to travel, guest expectations surrounding the experience have changed significantly. To deliver on these expectations, however, may require that hotels rethink the way they have “always done” specific processes. It might also require an investment in new technologies. Here, we’ll look at what exactly guests want and how some hoteliers have been able to meet those guest expectations — from booking to checkout.

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Latest Blogs


Frontline Communications Are Critical

Choice Hotels Canada uses an employee-facing app to better engage with, educate and recognize frontline staff.


3 Tips to Protect Your Guests

Now's the time to research new technology and procure hypoallergenic, food-safe products that provide healthcare-grade disinfection to protect your guests and staff.

Mark Your Calendar


HT-NEXT 2020

Tues, Dec 01 - Thurs, 03
a virtual event
A fully virtual experience, HT-NEXT will debut a unique format among virtual events. It will unfold inside a simulated hotel environment -- Hotel NEXT -- that will bring to life technology solutions for the “new normal” of hotel operations. The experience will also include an auditorium, networking lounge and exhibit hall, outfitted with booths from many of the industry’s top technology solution providers. Join us for education, networking and fun!

MURTEC Executive Summit 2021

Wed, Oct 06 - Fri, 08
Meritage Resort & Spa in Napa, CA
The New MURTEC Executive Summit gives you an exclusive view at the intersection of technology, strategy, marketing and operations.

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