Consumers feel a greater sense of loyalty to a brand when they’ve played a key role in the creation of their experience.
With so much data available and a willingness of customers to share personal insights in exchange for personalized service, brands that don’t make sure to optimize customer data will flounder.
The P&L statement is critical to measuring restaurant profitability. However, most restaurant operators run a P&L once a period. By then, the data is old.
How smart accounting systems and practices can be the key to growth.
When you think about the key aspects of running a hospitality business, the heart and soul of the operation is your financial system.
How Omni Hotels & Resorts applies data analysis to distribution strategy and challenges