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Tech Support for Hospitality: Solution Providers Offering Free Services & Solutions

Members of the restaurant and hotel technology supplier community are stepping forward with aid for the hospitality industry.

Huazhu Group’s Reaction to COVID-19 Could Be a Roadmap for Future Health Crises

While other hotels shutdown and laid off staff, Huazhu continued operating throughout the crisis and was sitting at 62% occupancy as of March 26.

Customers order online, select Contactess Delivery and prepay.

Brand cuts executive pay by 20%, closes dining rooms and continues to serve guests with to-go, delivery and catering options.

Executives take pay cuts, company reduces office space, suspends search for new CEO.

Doctors, nurses, EMTs, paramedics and other frontline medical staff who need a place to sleep, recharge or isolate from their families can do so through the end of May.

RLJ Lodging Trust announced that, in addition to the significant efforts underway to protect the health and safety of guests and employees, the Company is taking aggressive steps to mitigate the ongoing operational and financial impacts on its hotels from the COVID-19 pandemic. “Over the pa

Optimizing Point of Sale to Improve Efficiency

In the restaurant industry, efficiency has always been a driving factor. Whether it be alacrity of turning tables or keeping lines at the counter or a drive-thru swift and short, productivity equals higher sales. Here HT discusses how mobility, online ordering and a competitive labor market should be key considerations when making POS investments.

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Desperately Seeking Standardization

Join Top Restaurant IT Talent

RTN workgroup members share vision and early successes of Restaurant Technology Network as they collaborate to fix industry problems.

 

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EXCLUSIVE VIDEO: WHAT YOU MISSED AT HT-NEXT 2019

HT-NEXT 2019 took place April 8-11 in New Orleans. Here's a quick video montage of all the happenings from the event's successful third year!

Mark Your Calendar

Aug
19

HT-NEXT 2020

Wed, Aug 19 - Fri, 21
Scottsdale
Be inspired by visionary trailblazers and gain laser-focus from industry leaders about what the future holds in the dynamic world of tech-enabled experiences. At HT-NEXT 2020, learn to Predict the Unexpected. 
Sep
23

MURTEC Executive Summit

Wed, Sep 23 - Fri, 25
Meritage Resort & Spa in Napa, CA
The New MURTEC Executive Summit gives you an exclusive view at the intersection of technology, strategy, marketing and operations.

Latest Blogs

Mar
12

The Last Mile

When you hear about last-mile delivery as a restaurant organization, you might worry that the third-party delivery driver has gotten lost or —even worse — stolen a few French fries from the order.

Feb
13

From IQ to EQ: Innovation Gut Check

Modern hospitality is the nexus of tradition and technology, where IQ must meet EQ. Emotion and intelligence are key to what will create the experiences of the future.

Sep
30

Restaurant Technology: Insights for Growth

Restaurant Scalability Restaurant scalability has become a more achievable goal in the past decade with advances in restaurant technology that have made it easier to manage food and labor costs, create new revenue streams, track and forecast sales, manage inventory, automate the vendor payment p

May
14

Why Your Monthly P&L is Useless

The P&L statement is critical to measuring restaurant profitability. However, most restaurant operators run a P&L once a period. By then, the data is old. Without reviewing your P&L statements daily or weekly, you’re missing the opportunity to understand day-to-day strengths and weaknesses, and losing out on the opportunity to make immediate, data-driven decisions. Here are benefits of reviewing your P&L on a regular basis.

Mar
12

Wireless Upgrades: An Invisible Improvement in Guest Experience

Behind the wall, wireless infrastructure plays a silent but important role in guest experience.

Feb
13

In-Room Dining: No Longer an Achilles Heel

How The Chedi got patrons staying at its villas and yachts to order in-room dining.

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