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Effective Restaurant Loyalty Programs

Follow these four steps to create an engaging, future-proof loyalty program.

How Guest Preferences Drive the Point of Sale in 2019

The next-generation point of sale is being shaped by the call for the POS to be all things for all people.

HT data reveals hoteliers top technology objectives and provides clues for next tech buys.

The service, which launched in 2015, will cease June 24.

Mobile phones, millennial staff members and the concierge are three of five often untapped areas where hotels can improve in how they reach guests and drive revenue.

Uber Eats is gearing up to test drone delivery in urban areas.

Overcoming the cultural bias of analytics to empower businesses with data

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EXCLUSIVE VIDEO: WHAT YOU MISSED AT HT-NEXT 2019

HT-NEXT 2019 took place April 8-11 in New Orleans. Here's a quick video montage of all the happenings from the event's successful third year!

Mark Your Calendar

Oct
28

MURTEC Executive Summit

Mon, Oct 28 - Wed, Oct 30
Monday, October 28 - Wednesday, October 30
Four Seasons Scottsdale at Troon North
The New MURTEC Executive Summit gives you an exclusive view at the intersection of technology, strategy, marketing and operations.
Mar
09

MURTEC 2020

Mon, Mar 09 - Wed, Mar 11
Monday, March 09 - Wednesday, March 11
The Paris in Las Vegas, NV
MURTEC returns to Paris Las Vegas with a dynamic program and networking experience for the restaurant technology industry.

Latest Blogs

Jun
12

Between a Mouse and an Expectation

Consumers feel a greater sense of loyalty to a brand when they’ve played a key role in the creation of their experience. 

May
16

Benchmarking Familiarity

With so much data available and a willingness of customers to share personal insights in exchange for personalized service, brands that don’t make sure to optimize customer data will flounder.

May
14

Why Your Monthly P&L is Useless

The P&L statement is critical to measuring restaurant profitability. However, most restaurant operators run a P&L once a period. By then, the data is old.

Feb
20

Three Ways Restaurant Accounting Software is Changing Business Practices

How smart accounting systems and practices can be the key to growth.

Jun
13

Facing Financial Management Challenges

When you think about the key aspects of running a hospitality business, the heart and soul of the operation is your financial system.

May
16

Driving Revenue with Science

How Omni Hotels & Resorts applies data analysis to distribution strategy and challenges

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