Home Page

2023 Customer Engagement Technology Study: Rewriting the Rules

Our survey of hospitality customers delivers critical insights to restaurant and hotel operators and suppliers about what today’s guests want, including: how customers discover and select restaurant and hotel brands, what guests truly expect from loyalty programs, how the labor crisis has directly affected customers’ experiences and habits, and more.


Register for upcoming episodes of The Point here!

These 30-minute engaging discussions with HT editors and a who’s-who of industry execs will get right to The Point on the hottest hotel and restaurant technology topics. Register below for any upcoming episodes that interest you, and check out previous episodes on demand!

Learn More

Key Data Points Around Restaurant Payments Technology

Hospitality Technology surveyed IT executives from top restaurant brands across the U.S. for a look at the current state of payments tech.

Learn More

2023 Restaurant Technology Study: Going All In

Tech budgets are increasing, with integration, mobile transactions, and digital engagement leading the way.

Click Here!

2023 Lodging Technology Study: Embracing Mobility & Self-Service

This year's study demonstrates renewed optimism around technology budgets, enthusiasm for research and development, increased concern over persistent labor challenges, and significant investments in the technology that guests demand.

Click Here!

Mark Your Calendar

This ad will auto-close in 10 seconds