At MURTEC Executive Summit: Domo Arigato, Mr. Roboto: When Robots & Delivery Make Sense
Hospitality Technology Opens Nominations for the 2023 Hotel Visionary Awards
Rising Star: Taking the Reins to Build Guest Experiences
2023 Customer Engagement Technology Study: Rewriting the Rules
Our survey of hospitality customers delivers critical insights to restaurant and hotel operators and suppliers about what today’s guests want.SponsoredUPDATE: MGM Data Breach Linked to Vishing
Scattered Spider, subgroup of ALPHV, claims responsibility for casino cyberattack.Cha-Ching: Kitchen Automation Pays Off
Ticket time reductions and order accuracy increases that average 69% and 83%, respectively. An ROI that averages 94%. These are just some of the benefits QSRs are seeing from kitchen automation.Sponsored
2023 Customer Engagement Technology Study: Rewriting the Rules
Our survey of hospitality customers delivers critical insights to restaurant and hotel operators and suppliers about what today’s guests want, including: how customers discover and select restaurant and hotel brands, what guests truly expect from loyalty programs, how the labor crisis has directly affected customers’ experiences and habits, and more.
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Key Data Points Around Restaurant Payments Technology
Hospitality Technology surveyed IT executives from top restaurant brands across the U.S. for a look at the current state of payments tech.
2023 Restaurant Technology Study: Going All In
Tech budgets are increasing, with integration, mobile transactions, and digital engagement leading the way.
2023 Lodging Technology Study: Embracing Mobility & Self-Service
This year's study demonstrates renewed optimism around technology budgets, enthusiasm for research and development, increased concern over persistent labor challenges, and significant investments in the technology that guests demand.