Lodging

The results of our annual lodging technology survey provide exclusive data and actionable insights hoteliers and tech leaders need to navigate the year ahead, including:hoteliers’ honest attitudes and expectations around guest- and -employee-facing technologies; IT budget outlooks and allocations in the coming year; top tech initiatives and the business drivers inspiring them; top tech challenges — and solutions; and how to get real about tech ROI.

This year's study demonstrates renewed optimism around technology budgets, enthusiasm for research and development, increased concern over persistent labor challenges, and significant investments in the technology that guests demand.